Taking the 2022 Tesla Model X Back to Tesla to Get The Issues Fixed
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- Опубліковано 5 лют 2025
- After picking up my new 2022 refresh Tesla Model X I started to take a closer look to see if I can find any imperfections that needs to get fixed by Tesla.
So in this video I took the Model X to Tesla Service Center for the issues to be looked at.
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It's actually a brilliant strategy by Tesla!
We'll stick any complaining Model X customers in a 2018 Model X, make sure the 2018 is filthy... and a few days in that car, when they come back to pick up their "serviced" 2022 X, they'll be so impressed with the upgrades, they'll completely forget about all of their complaints!
Just kidding... (sort of)
Thanks for sharing. Your model X is really stunning! Congrats! Hope the minor issues don't detract from your enjoyment!
Too funny!
Sorry to hear. Ugh I’m getting my x soon, now I’m scared 😱
Hi! I watched your video. You are so kind to Tesla! I have a 2022 MXP I received on 08/16/2022. My husband was very unhappy with the exterior. Panel gaps and actual paint issues, like spurts of paint or on corners balls like it started to drip. I remember clearly when we received it the guy said to me that they are building them so fast in Fremont California that they are building them in the parking lot. My reply...."Don't be telling me that! Did they do it at night in the dark?" They corrected, within spec, many panel gaps. My husband was not happy and for the money paid (before the price dropped) we should have never received it. I think he didn't want to disappoint me as he sold me on it. He would not let them do any painting. He said it's not a new car once you touch up paint...all over. So they buffed. I think your panel gaps are even worse. . I too love my MXP, but not happy with Tesla allowing cars to go out in such poor quality. So disappointing, and we have a 2016 MS and a Cybertruck on order for years now.
Would like to say, I think I had the same loaner car (in Austin Texas). Blue, think mine was a 2019? But I was appalled when you opened the doors on your video and saw how dirty it was. So, I now understand with mine, they just don't care. Most were getting Uber credits when I went in after receipt, now they don't even do that. But I so agree with the Refresh changes. I originally test drove prior to the Refresh model. And I liked it. After getting my 2022 I felt like the loaner felt like a Buick (no offense as we have had Buicks and they are good cars and if you haven't driven a refresh you wouldn't understand the difference). But, the quality was so much better before. Glad your service appt went well. I'm not a fan of Tesla treating customers the way they do. And your panel gaps are just not acceptable. I am now dealing with front row seat upholstery holes and peeling. I am the only one in my car, I am older, I have always taken impeccable care of my cars and never had any upholstery issues. So getting a bit frustrated with $140k and having to baby it because its so delicate.
Best of luck to you! Sorry so long winded!
Cindy in Austin
I replaced the 2018 Model X with the 2022 Model X last December. There were many problems with my new Model X, and most of them were fixed, but some problems are still ongoing. Actually, I have seen your previous video when you received Model X. I could notice the panel problem of your model X in the video. I think you are very generous with the quality of Tesla and their services. All your problems need to be corrected, and I believe in my experience that they can be corrected. You need to be more aggressive in asking Tesla for the services you deserve. I think Tesla Model X is getting worse in terms of quality control. Good luck to you.
Hopefully that does not stay to be the case with future model X production
Thanks and I have another appointment booked for the falcon wing door and I will hope this time they will align them
@@POGAuto That's good. I suggest that you need to ask Tesla to let a certified bodyshop fix the panel and door alignment issues. Tesla SCs do the body work but most of them are still not good at those works.
Ours is coming from Freemont in December or March 2023! Ordered exact same as you. I have my green tape ready to label all the areas of concern! Thanks for uploading the vids!
Good choice!
When did you order?
@@vaddantsharma9109 April 9th 2022
Thanks for sharing. Is there an update video?
It shocks me how much Tesla fans just let slide…..you think those panel gap alignment issues would be let go on a Porsche ? Hell to the no….and they shouldn’t……paying all that money for a car it should be as close to perfect as possible……
Lol we live in the same neighborhood. Sucks about all the issues but our M3LR came perfect last week.
Ya our model 3 was the best too. Only the tow hook cover had to be adjusted
Thanks for sharing! But it's ridiculous that they gave you a dirty loaner. Also did he show you his Model X to compare.
No they did not but if you watch the loaner review video I could fit my finger under the frunk without opening it thats how big the gap was for example. It was also not easy to get a loaner I had multiple text of Tesla service saying no loaner
Seriously they didnt do a single thing. The alignments are so bad I would return it. Im afraid of what I will get in June.
The falcon wing is now making rattle noise / damaging the door jam paint further it also failed to close couple times again. I booked another appointment. I now definitely think they need to align the panels
@@POGAuto thanks for sharing - dont accept their answer everything is in spec because it is not; yours is the worse one I seen so far.
Beware, We collected a new, Shanghai Model Y LR 23rd February 2022. Brilliant car, even better than our terrific but lethal in rain spray Model 3LR of 2 years, due to repeated emergency braking from 60-70mph - Tesla Tech are still working on a fix, except for .... the Hankook tyres on the Model YLR seem to crash on the road so hard, that deep bass, sound pressure waves reverberate throughout the cabin so harshly, that we get headaches from it. No parcel shelf provided either. Tesla Service, Nottingham (UK) said that "Yes, it is harsh to the ear but, as it is a characteristic of the car, there is nothing we are prepared to fix" We rejected the car, as is our right, via Tesla's UK finance partner, Black Horse, as Tesla won't deal any further with us directly. Black Horse have now taken a further 2 months, allocating the complaint to a legally trained, "Complaint Manager" who has admitted that he has "no knowledge or experience of Teslas" and got his "facts" wrong and has achieved absolutely nothing to assess this problem. This hasn't stopped him issuing a claim rejection letter to us. 3 months after buying it and 563 recorded miles, we can't drive our Model YLR without getting headaches & nausea.
I am a chartered Mechanical Engineer with over 45 years in the motor trade. I have had problems with new vehicles before but, never anything as outrageously bad as this.
Now submitted claim to UK Finance Ombudsman.
If that doesn't produce a fair result, we will buy this awful vehicle out of the the appalling finance agreement and pursue our claim directly against Tesla.
Major shame, as we are EV fans in general & Tesla in particular, with reservation on a Model X Plaid - no idea when that might appear though. Apart from of course, opening Superchargers to non-Tesla users, who block 2 bays to make cables reach. 😤🤯🤦♂🤦♂🤦♂🤷♂
Thanks for the video, I have a model 3 coming in July! I’m inspecting the gaps in mine before taking delivery or accepting, if it’s not acceptable, then I’ll wait for the next one. There’s too many choices out there to spend that kind of money, and not be perfect.
Do not think you can keep your queue or deposit.
Naah this isn't normal no lie the back is so crooked it would annoy me I hope when I take delivery the 12th it isn't like this....
Don’t get me wrong I like Tesla I got lucky and found a 2015 model s 70d I bought for 25k with 45k from an elder dude that bought a newer one but the most I would pay for one is $30k, to me it makes no sense why people would pay more thank that with all this QC issues and software issues I know not all have them but most do and for the money you pay for them they are way better EVs and luxury cars out there with better QC heck my 2013 Fusion PHEV has 100% better QC and I got that for 6k the only advantage Tesla has is the efficiency and Supercharging network but for how long?
They gonna have to remake ur car. Its imperfect all around
Its like new employees assemble the model X, same bullshit I dealt with in 2018. They might fix one item, but guaranteed they will damage another.
Hopefully that doesn't happen
Living three hours from the closest Tesla dealership… I would never own one. Too many “service“ appointments needed
Given all the small glitches, i better off take eqs instead
Eqs isn’t an SUV / Crossover I would really like to see the Eqc in canada
I just pick up my X. How’s your AC on third roll. Mine is not strong. Is that normal?
Mine is 5 seater
This is not good! I was quoted $130k for a new 2022/ 2023 Model X. That’s a shit-ton of money for a brand new vehicle that’s not put together well. Name me any other $130,000.00 new car that would come out of the factory looking like that with those issues? Where was it built China?
_Within specs_ 😭
I might need to book another appointment because the door is damaging the paint more and making click noises while driving it also failed to close couple times already. Panel gaps it really can be adjusted in my opinion. It seems like that day they only looked at the falcon wing issue.
@@POGAuto And they got a free detailing on their dirty blue Model X 🤣
I detailed it for the review video but true haha
Surprised you even accepted deliver of that..
If you have watched the delivery day video you would understand why I took delivery
This is what happens when you push for numbers rather than quality…….mofos expect one factory in the us to satisfy the demand for the whole country…..right….
Dump it or drive it, don’t let service touch it.
Why you say that?
The quality of US made Tesla is way behind Shanghai plant.
Why YOU PEOPLE buy this crazy .
i thought those is how they designed the car 😳😅
my g it seem like u just like to complain theres nothing wrong with how the car look if its all them problems just get rid of it and go back to a gas car ya videos so depressing im sorry
seriously?
Id assume most people who paid 100k for something would probably be annoyed if there were subtle overlooked details on the final product recived
@@epic_cookietank8227 nothing it perfect and I was looking at the video tryna enjoy dude new Tesla because I just ordered mines so I’m looking at videos on them and all I hear is complaining it’s depressing just be happy it looks great
Yikes that is bad
Yes and sad to hear that it is within spec because that should not be the case and I will be booking another appointment
Is this a Typical Tesla Thing ? ... I watched a earlier video showcasing the modern technical leadership Tesla is showing in its cars. But the Guy showing off the New Tesla, Kept finding, What he kept calling Panel Gaps & (Mis)aliments. Some were Big enough as to wonder How it made it pass QC. & he still ending his video on a positive note. 🤷♂️
Supposedly but out of our Model 3, Y the X ended up having the worst alignment.
Tesla should be ashamed delivering a 100k vehicle with so many body fitment issues. I wish you would have refused delivery.
After waiting almost a year I really couldn't and it is actually almost 160K in my province
Dude, do you live in California. Perhaps some prison inmates assembled your Tesla, as part of a early release program and give back to the Community
No Im in Canada
There’s a reason that consumer reports lists tesla as the worst car for initial quality.
I rode in an X a few months ago. Other than the electric drive to me it seemed like a cheap fleet rental car. Rattles, cheap materials, etc. certainly not up to the quality of my Mercedes E class
After watching this video, I searched Tesla Panel Gaps & Got what seems and endless number of videos going back years. ... Wow, so I guess this is kind of Typical?
Unfortunately yes