Disney Cast Members HATE When You Do THIS...

Поділитися
Вставка
  • Опубліковано 13 чер 2023
  • We love Disneyland and especially the Cast Members. Cast members work so hard to bring us joy and happiness on our Disney vacations. Here is a list of 10 things we should not do at Disneyland. 😁 Let me know if youre guilty of any of these below!
    HIT that subscribe button. We always have new content coming out.
    If you want the best prices on Disneyland tickets then use the link below! You can also save on Disney World, Universal Studios, hotels, and so much more!
    tinyurl.com/ppp-gat
    If you want to call and book a Cruise (any cruise not just Disney) call this number 1-877-510-2929 ask for sunshine and tell them Provost Park Pass sent you to get the best deal and a cool perk.
    If you’d like to save money on your vacation and speak with one of our travel expert friends, call 1-855-GETAWAY and tell them you’re friends with us!
    By booking with Get Away Today and mentioning Provost Park Pass, you are also helping to support our channel. You save money + we're able to bring you more content = win win!
    Thank you so much for watching. Please like this video and consider subscribing for more fun content.
    This video
    WE LOVE OUR PATREONS!
    If you want to become a supporter of Provost Park Pass and get your name at the end of the videos click this link here. Plus if you pledge 3 bucks or more a month you get 4 PRIVATE PATREON ONLY videos a month!
    / provostparkpass
    Platinum:
    Wayne Williamson
    Rob Moreno
    Trace & Jessica G
    Sharkbait Muhaha
    The Hansen Family
    Anne C
    Franky Jr.
    Jonathan
    Blake A
    Makia Minich
    Follow on IG
    TrailOfPixieDust on IG
    Professors:
    The Almighty T
    Lola
    The Stockett Family
    Jeff Maddog
    Dennis Greenhill
    Natalie C
    Tracy Borghesani
    Christian Ratliff
    Betsey Brookes
    Kevin Mindel
    @theapbobas on IG
    #ProvostParkPass #Disneyland #Summer

КОМЕНТАРІ • 362

  • @adriennekarin6420
    @adriennekarin6420 Рік тому +127

    I agree with the whole trash issue, but it is important to note that the custodial staff at theme parks are the unsung heroes. Always going around and making sure the park looks as pristine as possible.

    • @stacytaylor6188
      @stacytaylor6188 Рік тому +3

      I chatted with a custodial CM in Frontierland a couple of weeks ago while he did his thing. Such a nice and friendly guy.

    • @michaeladams1523
      @michaeladams1523 Рік тому +3

      I felt really bad when, in 2019, my family spilled quite of bit of a drink outside the FantasyLand theater.

    • @evanjohnson6692
      @evanjohnson6692 Рік тому +2

      I agree entirely! I do my best to thank every Custodial Cast Member that I see, whether in Disneyland or Disney World Resort. Walt knew that they are the most important, as the Custodial Department is the first one that he created at Disneyland. They are my favorite Cast Members!

    • @silentpaw
      @silentpaw Рік тому

      @@evanjohnson6692 The scary thing is, something about the Costodial Uniform makes those who wear it almost invisible. You never see them in photos or videos. Though they are everywhere and usually the most knowledgable cast members when it comes to finding locations and knowing times of things.

    • @jonwilson2111
      @jonwilson2111 Рік тому

      @@silentpaw as a custodial cm..it doesn't show off our figure well either lol...and trying not to spill food on us during lunch is hard...a ketchup stain will certainly show lol

  • @terri_blueberri
    @terri_blueberri Рік тому +138

    I'm not a CM but what drives me crazy is when people leave their fast food breakfast trash all over the parking garage/lots. I don't understand how anyone can even think for a second this is appropriate human behavior.

    • @claudscloud4403
      @claudscloud4403 Рік тому +7

      I was also going to say this, and diapers too

    • @sv2253
      @sv2253 Рік тому +6

      Yes!!! I hate litter! It's such a bummer that people don't respect our earth.

    • @starsanchez3631
      @starsanchez3631 Рік тому +4

      Agree!! There is trash cans everywhere. There has been times where my napkin flys off the table and I get up and chase it. Some People just need to be a little more courteous

    • @daisyruiz6700
      @daisyruiz6700 Рік тому +5

      I have disinfectant wipes on me to wipe after people, and it drives me crazy because they have trash bins everywhere ! 🤦🏽‍♀️

  • @Paola-jf2qf
    @Paola-jf2qf Рік тому +87

    Thank you for sharing about the trash. My uncle has been a custodian (night shift) at Disneyland for the past 25+ years. They all work so very hard. Remember, Disneyland cleanliness is on a whole different level compared to other parks.

    • @austindreher2791
      @austindreher2791 Рік тому +4

      Hi. Please tell you Uncle Thank you So Much for All his hard work from me and my family. I Love Disneyland So much. And Appreciate each and Every Cast Member They ALL make Very Visit to the park AMAZING

    • @thomaspaccione8237
      @thomaspaccione8237 Рік тому

      And they do a great job!!!!!!

    • @drh3b
      @drh3b 7 місяців тому

      It's been a long time since I moved away from Westminster to St. Louis, but that was one of the things I noticed about 6 Flags St. Louis. How much dirtier it was than not just Disneyland, but all the LA area parks like Magic Mountain and Knott's Berry Farm. Plus, Magic Mountain was, and probably still is, much better in the quality of thrill rides, although I know St. Louis has improved over the years.

  • @baddogdax69
    @baddogdax69 Рік тому +18

    When 20 people STOP right in the middle of a walkway and block everyone else!

  • @tiffanyb.7596
    @tiffanyb.7596 Рік тому +16

    Once I saw a mom not stopping her son pulling beautiful plants out of the ground by the roots. I don’t understand why she thought it was ok for him to destroy the flowers. Thank you for another great video! 🌸🌺😊

  • @goddesspetina603
    @goddesspetina603 Рік тому +89

    I'm in custodial and it's the worst when moms push their boys in the women's stall by themselves and they pee all over everything and the mom doesn't clean it for the next person.

    • @provostparkpass
      @provostparkpass  Рік тому +17

      Gooood point! This definitely should be added to the list. And as a mom of a boy I am going to be sure to double check all is clean next time I take him, for sure! Great input!!

    • @Short_Rachel.
      @Short_Rachel. Рік тому +12

      Thank you thank you so much for being a custodial cast member 👏🏻👏🏻👏🏻👏🏻❤️👍🏻

    • @ritaloy8338
      @ritaloy8338 Рік тому +7

      I agree as I am also in Custodial and did work the Day Shift. Now I'm on Third Shift I still have to take care of the Restrooms. That Peroxide Disinfectant is not the best thing to breathe in when cleaning an individual toilet. This is done using a spray bottle.

    • @Short_Rachel.
      @Short_Rachel. Рік тому +8

      @@ritaloy8338
      Thank you for being a custodial cast member 👏🏻👏🏻👏🏻👏🏻👏🏻❤️🤗

    • @joeldavis7296
      @joeldavis7296 Рік тому +6

      When they say walk to your next destination at rope drop doesn't really mean to knock or run over other guests. This has happened to me all the time

  • @carolynanderson2689
    @carolynanderson2689 Рік тому +26

    I love the ability to use the Disneyland app to leave a cast compliment! During our last visit, Genie + wasn’t allowing me to make a Lightning Lane reservation after park hopping so I jumped on the Chat on the app for help. A cast member was able to virtually make our next reservation for us and we continued our day without a break in the action! I used the app to leave a cast compliment to show our gratitude. We’ve asked cast members about the best time to jump in line for specific rides, recommendations for food, the best place to view the fireworks and endless other questions. They are all extremely helpful. They truly want to make your day magical! I’m so glad it’s so easy to send a cast member a compliment - we really appreciate all their extra efforts! ❤️

  • @courtkneelaaurn5394
    @courtkneelaaurn5394 Рік тому +34

    As a former CM,
    #8 hit me hard. i worked Indy. The amount of vacations i “ruined” because the rides down is wild. I got threatened to be sued once. I get it sucks, but i didn’t do it lol

    • @SL-jo9tk
      @SL-jo9tk Рік тому +2

      😔

    • @opzwill1
      @opzwill1 Рік тому +6

      How entitled does someone have to be to threaten a lawsuit over this? I bet you wished you could say, "come at me, bro!" Lol!

    • @courtkneelaaurn5394
      @courtkneelaaurn5394 Рік тому +4

      @@opzwill1 honestly i laughed in his face and said you have to sue the state of California and Disneyland also

  • @bobtheconsultant
    @bobtheconsultant Рік тому +21

    A lot of these points, imo, is the difference with being a decent person and being a jerk. A jerk will always be a jerk, no matter if you call them out or not. The best we can do is counter it with our kindness, right?!

    • @Lyko5
      @Lyko5 3 місяці тому

      It doesnt matter if its at Disney or somewhere else, abnoxious and selfish narcisists will always ruin things

  • @erikaruv22
    @erikaruv22 Рік тому +16

    I dont get how guest could go to restricted areas and break all these rules, my biggest fear is to get banned from Disney

  • @barbhawkinson659
    @barbhawkinson659 Рік тому +10

    My best friend has been a server at wdw for 13 yrs in sit down restaurants. Here are a few things servers don't appreciate 1. Not leaving a tip if you have discounts or dining plan. 2. Letting your babies and toddlers make a huge mess on the table and floor and then just leaving it for servers to clean up 3. Lying about the children's age at the buffets and 4. Staying and chit chatting at the table when you have finished eating after the restaurant is closed. 😊

  • @jonwilson2111
    @jonwilson2111 Рік тому +7

    I'm a cast member and I'm surprised my #1 pet peeve wasn't mentioned...which is a big group huddled up and blocking traffic in a walk way....I call them PTA meetings

  • @juliwilkins2876
    @juliwilkins2876 Рік тому +5

    For line cutting - I don’t mind when it’s one person catching up to their group. I HATE when 6 people are cutting up to the “group”. They ARE the group! At that point, wait in line

  • @Nowheredeb
    @Nowheredeb Рік тому +9

    And may I just add, the "please do not leave trash around" request can be for everywhere! I can not describe how sad I am when i see trash left in parks, restaurants, parking lots, etc. etc. If there is no accessible trash bin, maybe do as i do and hang on to it until you find one? Please? Also thank you Amanda for the reminder to be kind. :)

  • @adamplost1538
    @adamplost1538 Рік тому +15

    I was a cast member for 4 years. The one question I got everyday that I always laughed at. "Where will I be able to see the fireworks?" I would always just point up. "But where can I see them?" And I would say anywhere. Literally anywhere in the Park. Just avoid infront of the castle and don't do into fantasyland. Another thing I despised was watching people I knew that were not in need of a wheelchair rent and use them in order to bypass the que on attractions.

    • @rvmush3883
      @rvmush3883 Рік тому +4

      As a truly disabled guest, I can really relate to this. I still remember watching a group of teens trading off crutches several times. So frustrating. What most guests don’t understand is that disabled guests aren’t getting anymore out of their day than the average guests. As a general rule I get MUCH MUCH less done in a day than a normally abled guest does. This front of the line service everyone thinks we get comes with a whole host of significant delays.

    • @frenesimyers1895
      @frenesimyers1895 Рік тому +1

      That is not really true, there are several places in the park where the Fireworks can not be seen.

    • @anthonyinteriano101
      @anthonyinteriano101 16 днів тому

      This is actually a good question specially for someone who has never visited the park. there's nothing wrong with a guest asking this question.

  • @carmel1631
    @carmel1631 Рік тому +16

    #2 is the worst. Disneyland has more trash cans than anywhere else. It's so easy to walk a few steps and throw things away properly. I am always so grateful for the custodial staff. What do you think guests can do, besides being neat, to thank them for their hard work?

  • @Jeshikamo
    @Jeshikamo Рік тому +5

    Re: ride closures, my 5yo and I got onto Radiator Springs Racers, literally just got into the car and drove up to where they check your belts are on, and the car ahead of us broke down. They tried for 20 minutes to fix it to no avail while we were stuck there, directly next to the panel with all the buttons and cameras.
    The poor cast member wasn't being told anything, nobody was coming to help her and she needed another person to be able to get us out. She was becomming visably more frustrated with the situation. Meanwhile my 5yo is asking her "what does that button do? What's that camera? Is the car ahead of us out of petrol?"
    I tried to draw his attention away and have him stop pestering her, but every time he had a new question she was RIGHT ON IT. She was so patient with him and explained how the mechanics were trying to fix the next car, how the screens show her where the cars are, and then pointed to the cave where they go to sleep. She was amazing.
    I've seen people get so mad when rides break down. I was on a log on Splash where the guy didn't stop complaining for the whole time we were sat there, and when we finally got out told the attendant "you better give us a fastpass". An in-show exit on Splash Mountain is a rite of passage, I was loving it. People are awful.

    • @jujubee2141
      @jujubee2141 Місяць тому

      Sometimes, People are the WORST!

  • @cherylpalian3254
    @cherylpalian3254 Рік тому +5

    Cast members are so sweet and helpful. Just be kind and courteous not only to the cast members and everyone it will make for a great day.

  • @MsGilbyGirl
    @MsGilbyGirl Рік тому +3

    Also, if a family gets split up and they jumping into a flower bed, stepping in the flowers, to climb over more railing to reunite with their family. Please just ask a CM how you can reunite, they will help you do so without you needing to destroy Disney property.

  • @articowl2
    @articowl2 Рік тому +22

    It’s funny to me when people complain about prices. I was going to Disneyland as a child in the 1960’s and people complained about prices even back then. The five kids in my family saved up all year so we could pay $3.00 for a ticket book, $3.00 for food, and $3.00 for a souvenir. Us kids each had a Disneyland bank to save the money. Yes my parents made up the difference, but saving up made the once a year trip so memorable and fun. We spent the whole year reading the guidebook to decide how we would spend our tickets. If you really want to go, save up for as long as it takes. Disney rarely drops prices so just know it will be expensive, but worth it with the right attitude. ❤

  • @gdesigns6895
    @gdesigns6895 Рік тому +5

    Can we do one about what cast members love that we do so we can spread the love even more for the hard working people that make the magic happen

  • @karlisuesearcy3919
    @karlisuesearcy3919 Рік тому +40

    Love this video! We just got back from our very first Disneyland trip and it was so magical, thank you for all your videos which helped us prepare! The cast members were incredible to my family. My daughter was bawling her eyes out after doing the Matterhorn, and a cast member there pulled her aside and told her how brave she was, then gave us some lightening lane passes! I still tear up when I think about it. Thank you to all you hard working cast members!!

    • @provostparkpass
      @provostparkpass  Рік тому +10

      So cool! That is incredible! Cast members bring so much magic. ✨ and we’re so happy to hear our videos helped!

  • @ameliabrown3987
    @ameliabrown3987 Рік тому +23

    As a cast member, bless you. I was frustrated by the first one already 😂😂 Why are you asking a question if you aren’t going to listen??! Another honorable mention, please be aware of where cast members are. If we are trying to move something through please get out of the way.

    • @provostparkpass
      @provostparkpass  Рік тому +6

      Hahah! hi cast member! We love you!! Hope this video helps everyone! 💚💙

    • @provostparkpass
      @provostparkpass  Рік тому +3

      And good point about being aware of the cast members and where they are/what they’re doing! Definitely! 👏

  • @artfonger
    @artfonger Рік тому +20

    Great video! I would second everyone of those items! I'd like to add an honorable mention peeve: Bringing or sneaking food and drinks (and consuming them) into an attraction when it's prohibited. Just happened to me last night. A guest brought a drink into the attraction and spilled it all over the inside when getting off the vehicle!
    Guests should take a lesson from Tokyo Disneyland! It's spotless there!

    • @provostparkpass
      @provostparkpass  Рік тому +5

      Great tip! Thanks so much for sharing! It’s sad that that happens. We should all do our part to follow the rules to keep everything clean! 💙💚

  • @jon-kl9mk
    @jon-kl9mk Рік тому +7

    I can relate about guest throwing or putting trash every where but in the trash cans. I work 3rd shift custodial at Disneyland. Guest will put trash on top or in between props that are inside the queue line, they also like to destroy / vandalize the props. Scraping gum off the floors & carpets can take time. So much in so little time. Sorry for the rant i just had to vent 😒

  • @tonihill936
    @tonihill936 Рік тому +6

    I struggle keeping my 11 year old from sitting and swinging on the ropes. I am glad that you called that out. I am showing her this so she knows I am not just being mean. :) Thank you.

  • @xeverwilliams815
    @xeverwilliams815 Рік тому +10

    I have a slow walk and have to maneuver or pivot slowly due to a knee injury so just walking around the park is really hard for me, so it is really hard on me when others walk into me or cut me off, people who are rude while walking not every1 is fast or can move quickly.

    • @provostparkpass
      @provostparkpass  Рік тому +2

      I’m so happy you brought this up!! Cutting right in front of people who are in wheelchairs, with injuries, elderly, small children, etc makes things difficult for them. 💙

    • @laurag9203
      @laurag9203 Рік тому +1

      It's so frustrating when people run. I'm sorry you have to deal with that. I'm not sure if trying to get some disability pass would be helpful. Then you can jump ahead of the people that ran past you.

    • @CALIFORNIAsGAMER
      @CALIFORNIAsGAMER 5 місяців тому

      Show up with a scooter and a knee cast youll cut the line every time

  • @caisis2
    @caisis2 11 місяців тому +2

    This entire tips video reminds me of the classic "human behavior" titled "Everything I need to know I learned in kindergarten"! So true!!
    Re: "parade times..." I THINK what many people are really asking is "what time will the parade pass by ME, HERE where *I* am?" Of course, clear communication would help ask THAT question instead! If I'M on Main street and the parade is STARTING at Small World, it could easily be 20/25 minutes before it "starts" for ME! God bless the cast member who gets THIS question! Hopefully, they're trained &/or experienced well enough to answer THAT question instead of the asked one, i.e. "the parade will start at (fill in the blank) and should reach THIS area by "X" time". I think I've actually HEARD CM's say something like that to guests!
    Re staying past closing: I like to hear the "kiss goodnight" and feel THAT is the true "park close"! I don't always have the energy to stay, but try when I can! I think it's appropriate to stay that long; after THAT though, guests should definitely leave! Y'all know the saying "you don't have to go HOME, but you can't stay HERE!" IF a CM thinks "staying past closing" is BEFORE the kiss goodnight, sorry, but that's not correct! Once the kiss is heard, LEAVE the parks. CM's need to go home too! 😍

  • @scotturich
    @scotturich Рік тому +3

    The funny part is I go to Disneyland about 4-5x’s a year and each every time I make a concerted effort to make sure I don’t do these things and every once and awhile I will say something to other guests that are being rude to a cast member. If I see someone toss trash. I will pick it up and hand it back to them and say “Im sorry you dropped this”. The cast members are there to help us have an enjoyable time and we should make it enjoyable for them as guest’s also.

  • @KennyVee
    @KennyVee Рік тому +3

    What always got me was when an attraction was SCHEDUED for refurbishment. It is listed online as being closed. It is noted at the entrance as being closed for the entire day. And then the guest gets angry when I would tell them that it is not operational. I was once blamed for ruining someone's vacation because even though I was selling ice cream bars on Main Street, somehow I was at fault in their mind for the Matterhorn being close for refurbishment. Not even my department.
    I once had a guest who told me that one particular attraction was the reason they visited. They were on day five of a five-day tip. The attraction had been open the previous four day, but on day five went into refurbishment. They didn't ride the attraction they claimed to visit four on the four days it was open during their trip. The attraction they specifically said they were there to ride didn't make their priority list on the first four days. But it was my fault, selling popcorn, that the attraction wasn't open on their last day.
    I was a Disneyland cast member for six years and not once was I asked what time the 3pm parade starts. I honestly think that is urban legend.There WERE times when I was on the parade route when I was in Town Square and the parade started by Small World that I had to explain that it would take time for the parade to get that far, but not ONCE was I even asked what time a 3:00 parade starts.

  • @stacyjeffrey
    @stacyjeffrey Рік тому +2

    I'm so glad you brought up the trash issue. I cannot stand when people leave rubbish everywhere, especially after shows like Fantasmic or fireworks. Disney has strategically placed bins all over the parks and custodial does an amazing job keeping the park sparkling clean. As guests we should do as much as we can to keep the rubbish where it belongs. Thanks for this video. It brings up important points and reminders for all of us.

  • @andreahowell941
    @andreahowell941 Рік тому +5

    I hate it when people throw trash in hard to reach areas in the dark ride queues!

  • @waltblanchard4184
    @waltblanchard4184 Рік тому +5

    Remember on #5, the later you stay after closing, there is whole crew waiting to start prepping the park for next day.

  • @jdguitarmusic
    @jdguitarmusic Рік тому +7

    Another very enjoyable and informative Amanda video. As a person who has experienced stress that caused a boil over at times (much less as I’ve gotten older), I consciously think about how my mood affects others. Thank you for pointing out how hard-working and patient the cast members are. They deserve our respect and extra effort, even when our day is not going according to plan. BTW - I loved the Wicked Witch of the West voice (or Wicked Queen to keep it Disney) you had there for a second or two. Keep up the great work Amanda!

  • @dmpk0906
    @dmpk0906 Рік тому +4

    While waiting for the Magic Happens parade right across from It’s A Small World, I was standing next to a planter where a wonderful, patient cast member told several people that they could not stand on the planter. Most people got done but one woman would not listen. She just flat out ignored him and continued filming the parade…even when other guests tried to help out the cast member and felt bad for him. So rude!!!!

  • @philipstephens5960
    @philipstephens5960 Рік тому +5

    When I visited Disneyland in May I admit I was guilty of half-running, half-fast-walking to pick up a mobile order before the pick-up window expired. I’m sure it wasn’t necessary, I was just panicking unnecessarily!

  • @donaldwhyte3634
    @donaldwhyte3634 Рік тому +1

    I love that running is frowned upon at Disney. And yes! Clean up your trash. Appalling when people don’t.

  • @BonitaBeach13
    @BonitaBeach13 Рік тому +6

    What gets me sometimes is kids on the adults shoulders and I can't see the fireworks or shows. Kids could go up front for a better view

    • @Leladnut
      @Leladnut Рік тому +3

      As a person who uses a wheelchair, my complaint is similar -- holding cameras up above your head blocks the view of anyone shorter behind you.

    • @BonitaBeach13
      @BonitaBeach13 Рік тому +2

      @@Leladnut I understand your point! Those who aren't able to stand should get first priority

    • @gregorywelch1362
      @gregorywelch1362 Рік тому +2

      Problem is most people up front won't let anybody up there children or not

    • @RazzLaBeep
      @RazzLaBeep Рік тому +3

      @@Leladnut besides not being able to see, the person recording the show/ fireworks/ ride is most likely not going to watch the video again 🤦🏻‍♀️

    • @MikeBramm
      @MikeBramm Рік тому +1

      @@Leladnut I think there should be a an area up front with unobstructed view for guests in wheelchairs and ECVs.

  • @geefunk9199
    @geefunk9199 Рік тому +2

    So appreciate this episode cuz its good to know these things because the cast members are great and a huge part of the Disneyland experience. Thank youu!!!!!!

  • @javiercortes5232
    @javiercortes5232 Рік тому +1

    When you are walking at a certain pace (fast or normal) and the guy in front of you just stop suddenly to send a message with his/her eyes fiexed at the cell without paying attention to others

  • @assaywhat
    @assaywhat Рік тому +2

    when parents constantly let their children climb on things even after CMs politely ask them to stop.

  • @jazziegurl09
    @jazziegurl09 Рік тому +3

    #9 it’s like I was working fantasmic when the dragon burned down people were so focused on filming it burn and not wanting to get out of the area for their safety

  • @tinkdisney2173
    @tinkdisney2173 Рік тому +3

    Hi Amanda! I love your energy and cute personality. This video was very interesting and funny. I can see how all of these things would get a response from the cast members lol especially #1 🤣 I think cast members are Great, and anybody who works with the public, would definitely have some great stories to talk about😄

  • @perez893
    @perez893 Рік тому +2

    One time I visited the park, I realized that I had left my phone on the Matterhorn ride in the pouch after leaving the exit. We need our phones for everything at Disneyland, so I naturally panicked. I was so frazzled that I ran back to the ride. I asked a few people in line if they could please get the attention of a cast member, but no one really paid any attention. So, I broke rule #9 because the only thing between me and the cast member at the exit of the ride gate, were the bars that were surrounding the attraction. Ugh....I am so embarrassed to even say this, but I proceeded to climb over the bars (I feel soooo bad about that now) and waved for the cast member's attention. I got reprimanded for climbing over the bar...rightfully so. One thing I will say is that I feel the cast member got overly upset at me. I apologized several times, but it appeared that I was not forgiven. lol. I made a mental note that if that ever happened again, I would get to the first cast member I can safely and ask for further direction. But, with ultimate respect to all cast members, losing your phone at Disneyland is everyone's worst nightmare so I was so distraught and not thinking clearly. A little compassion would have gone a long way. HOWEVER....I love all of the cast members and appreciate all that they do. Disneyland would not even run if it wasn't for them. They really need to be thanked and shown more appreciation than they get. :)

  • @Richard-et7vl
    @Richard-et7vl Рік тому

    i was sweeper at for ayear and ahalf in late 78-80... never worked so hard for so little in all nmy life , but learned a valuable life lesson ... hardwork pays a few guest thank me for all i did , the sweepwer s we were a TEAM ... and we help each other out ...changed my life ...!!!

  • @RhodeIslandDude
    @RhodeIslandDude Рік тому +2

    If you see something roped off go under it and go behind it. The employees will try to stop you, but as long as you do it quickly and no one’s looking, no one will know, in I talk to you tons of other Disney customers in the amusement parks that have done the same thing as me and my friends.

  • @heatherdoeswhatttdesues2328
    @heatherdoeswhatttdesues2328 Рік тому +1

    ex castmember here, i always hated when people who rode the ecvs and would contuinesly press the horns just to annoy people

  • @ritaloy8338
    @ritaloy8338 Рік тому +14

    When you stay late at Disneyland you are delaying the Cast Members who work on the Third Shift. You have to remember that there is a large group Cast Members who clean all of Attractions each night. All of the exterior of Disneyland is washed down each and every night. This can only done when Disneyland Park, California Adventure, and Downtown Disney are closed. The bathrooms are cleaned and sanitized daily after all the guests have left.

    • @vikinggeek9663
      @vikinggeek9663 Рік тому +2

      The people who stay late are the same people who don’t see anything wrong about walking into a restaurant 5 minutes before close to order a bunch of food for dine in.

    • @Riceball01
      @Riceball01 Рік тому

      As a former cast member, one of the surreal and at times kind of creepy things to do is walk in the park after it's closed. I've done it a few times when I'd get off after working a Grad Night or private party. It's just weird walking around the park with all of the usual lights and sounds but only a handful of people (none of whom are guests) in the park.

  • @rjkral
    @rjkral Рік тому +2

    NUMBER ONE IS HILARIOUS!!! Great video here...lots of fun and just a cool idea in that it's great to know whatever we can do as guests to make things a little better for cast members!

  • @rattiegirl5
    @rattiegirl5 Рік тому +2

    But CM, please, please let people in the line know when an attraction has gone down. I have stood in line for a long time for an attraction only to realize that the line has not moved in a long time. Usually, someone in line will volunteer to go ahead or to the end of the line and check what is happening with a cast member. Sometimes, we find out that the ride has been down for a while, and people in the line had no idea.

  • @GoldenHedgy
    @GoldenHedgy Рік тому +6

    Ugh the arguing with cast members is so messed up. When a ride breaks down, we just go on to the next ride. I remember waiting an hour and a half for Web Slingers and it broke down. I told my daughter, who was waiting for so long to get on it because it was her favorite ride, and she started crying. I told her we will come back once it is open again.....BUT I had several women using my daughter as a reason to argue with the cast members. I had to tell the cast members that we are doing fine and I had to ask the women to not use my daughter as their weapon to argue.
    As for the rope thing, I always see the chain ropes by Small World and people use it to sit to watch the parade. I'm guilty of that 😂
    I tend to ask about wait times because some rides don't have their wait times lit up and I have trouble seeing in the dark.😅

  • @The5150pirate
    @The5150pirate Рік тому +10

    I’ll tell ya what really torques me as a guest is, when I see the prices Disney Charges for entry into the park and the inflated prices for food, beverages, and souvenirs and then to learn how little Disney pays the castmembers who actually make the park what it is really torques me!

  • @TheWitchDrums
    @TheWitchDrums Рік тому +2

    Thank you so much for this video. I hope this video helps guest understand to please be mindful and polite. The rules and ropes are definitely there for a reason. Disney creates these rules for the safety of everyone. Be respectful and stay safe while in the park and most importantly have fun. ❤

  • @sharh8437
    @sharh8437 Рік тому +2

    😂Bad breath! And keep your clothes on! 😂 All the important things to remember. I enjoyed this video so much and you kept me smiling the whole time. You are amazing and awesome, thank you for your videos and positivity! 🤗

  • @AeroLuv26
    @AeroLuv26 Рік тому +2

    I wonder if the last one is a time zone issue. Like maybe they came from a different time zone and they think the parade is really late.

  • @srayj
    @srayj Рік тому +3

    I’m happy to say I just got back from Disneyland and I did not do any of these things, whew! But, even as a guest, not a cast member, I went on a couple of rants while there to my family about other guests. There was a situation where someone left their fries on the ground, some in a tray, some strewn on the ground, and I complained about how I could literally see three trash cans from where I was standing, yet they couldn’t be bothered to throw the tray in any of them. I also experienced terrible guest behavior on Pirate’s. On one ride a teenager actually stood up in the boat. Unfortunately he was out of site of the cast members, but I was seething and wanted to yell at him, but was worried that it wasn’t my place as a guest and it was at the very end of the ride. Then, on a different time riding Pirate’s, a couple of guests were talking very loudly before one actually extended her feet over the side of the boat and took a flash photo of herself doing this. I hate when people are unsafe and in doing so ruin the magic for everyone around them.

    • @rvmush3883
      @rvmush3883 Рік тому +2

      Flash photos in Pirates drive me nuts.

  • @silentpaw
    @silentpaw Рік тому +1

    I use to work at Disney/MGM Studios (Hollywood Studios now) and the one thing that I wish guests would stop doing is asking where a ride from Universal is. I can't even count how many guests asked me where The Hulk Rollercoaster is.

  • @TheHilliardFam
    @TheHilliardFam Рік тому

    Shout out to all the cast members that deal with the crazies that end up on on vacation in the parks. We appreciate you!

  • @sade66119
    @sade66119 Місяць тому

    I used to work in a theme park, my top annoying thing is when you have been waiting in line for food, and you wait until it's your turn at the counter to look at the menu

  • @debbralehrman5957
    @debbralehrman5957 Рік тому +1

    I agree these are all valid points. Thanks for the video Amanda. 👍🏼 💕

  • @SummonerYuna01
    @SummonerYuna01 Рік тому +5

    The best way not to run/ power walk is do not rope drop

  • @sweetpjess
    @sweetpjess Рік тому +4

    Okay! Amanda! I know I put my favorite video in Chris's last post, I think this is my second favorite video, probably of all time, that you guys have done. I love that you polled the cast members! They are what make these cogs move!! My last trip when I was talking to some cast members, I couldn't believe how many times people walked up and asked where the exit was?? Apps and maps!
    I agree. It is very overwhelming to be in the parks, however the absolute aloofness that people get as soon as they walk through those gates, and don't pay attention to the surroundings, is sometimes baffling to me. It's a respect thing the majority of these items. Respect For the people and space around. I am a little bit shook that people throw their garbage in the bushes..🤦‍♀️🤦‍♀️🫶🏻🫶🏻
    Oh one more thing, thanks for always being respectful Disney influencers... Maybe some of them NEED to be banned🤷‍♀️

  • @samuelwassey4968
    @samuelwassey4968 Рік тому +6

    As a side comment, whatever happened to giving out return (lightening lane) tickets when you waited on line for 30-60 minutes and the ride breaks down?

    • @Herbertalfredvideos
      @Herbertalfredvideos Рік тому

      They do that. They give you a LL to any ride if equal value to use at any given time

    • @samuelwassey4968
      @samuelwassey4968 Рік тому

      @Herbertalfredvideos I'm a WDW annual passholder and I can tell you they do not and have not ever since Genie rolled out.

    • @Herbertalfredvideos
      @Herbertalfredvideos Рік тому

      @@samuelwassey4968 well I’ll be a mouses uncle🤷, interesting. My family and I were at DL two weeks ago and when a ride temporarily closed during our LL reservation we would then get a pass to use at any time of the day for a ride of equal value. For example if it was for Buzz Lightyear we could go on any ride other than the large E ticket rides like Indiana Jones, even rides that didn’t have LL like pirates or Jungle Cruise

  • @sweetpjess
    @sweetpjess Рік тому +1

    Oh! One more thing on my thoughts for this video I forgot yesterday... I LOVE how you gave the thing the CM hates and then gave a really great solution or other way to approach. Just brilliant. Thanks again for this video.

  • @jerimarshall3597
    @jerimarshall3597 Рік тому +1

    Love #1! I totally understand this one. I used to facilitate history courses where the professor would give a pretest to see where students were in their knowledge of history. One of the questions most frequently missed was "What year did the war of 1812 start?" Yes, I said that right, "Most frequently missed."

  • @joeleon5009
    @joeleon5009 Рік тому +3

    Another great Amanda video! I am very guilty of asking the cast members if the ride will reopen later in the day and I do it every time. If there is a ride that is going to be closed during my time in Disneyland, I need some kind of information ahead of time so I know to skip that one. When I was about half way in the line for Indiana Jones And The Temple Of The Forbidden Eye, a cast member made an announcement that the ride was down and I yelled "When will it reopen" and the cast member replied "I don't know".
    Now that we have cell phones with the Disneyland app, it's a lot easier, I don't have to be that person anymore. I'm so glad to have you guys in my life sharing this Disney news with me and I find it very beneficial.

  • @beckkm
    @beckkm 11 місяців тому +1

    I’ve gotten a couple of epic photos with cast members near the entry gate to Haunted Mansion when it was closed. There are few other opportunities for photos with so many cast members in cool costumes in front of the ride

  • @Jarnevic11
    @Jarnevic11 Рік тому +2

    I kind of understand the 3 PM parade question because if you're sitting towards the end of the parade route and you are unaware that the parade is starting at the other end, you might look at your watch and it's 3:10 and it doesn't appear to be any parade happening. When were there a month ago, we caught both parades and we didn't know that it goes south for the first parade, then north for the second parade. Which, logistically, makes total sense. But we were tired and our brains weren't firing on all cylinders.

  • @marthafoley8214
    @marthafoley8214 Рік тому

    This was a great video!!! Thank You 🌸

  • @fairymercy
    @fairymercy Рік тому +1

    amanda's videos are always such a treat ❤

  • @driggs2821
    @driggs2821 Рік тому +4

    Former cast member here. Your #1 is a perfectly good question, and it doesn't annoy us at all. Here's the proper way that dialogue goes:
    GUEST: What time does the 3:00 "Totally Minnie Parade" start?"
    CAST: That's a great question. Where are you planning on watching it?
    GUEST: Oh, um, I hadn't thought of it. Any suggestions?
    CAST: (remembering that the course of the parade is reversed for the 3:00 parade, to get the floats back home for overnight storage) Well, the purist in me likes to watch from Main Street, and that's where this parade starts, but it gets pretty crowded this time of day. I'd actually recommend the Adventureland spoke of the Hub. You'll have to wait until the parade gets down Main Street to see the first float, so let's call that 3:10.

    • @elisharoberts1029
      @elisharoberts1029 Рік тому

      Yes!!!!! I love this. Our 1st Oogie Boogie we did the 7 parade. We were at the tail end of it and I parked myself on a bench for almost 2.5 hours to get the best view. Was the view worth it? Absolutely! Could I have enjoyed my experience more? Yes, if I'd done 3 more trick or treat trails and then grabbed a bench we would've been way more excited. Also, being at the end means the music doesn't always line up quite right.

  • @lauriehermsdorf4609
    @lauriehermsdorf4609 Рік тому +2

    Great idea to share these points!!!! We should all be a more respectful customer no matter where we go. Also, anyone booking a trip to Disneyland should find out ahead of time what attractions are closed for renovation, especially if there's one that would be especially missed.

    • @provostparkpass
      @provostparkpass  Рік тому +1

      Thank you!! And great point about looking ahead at which attractions are closed!

  • @teresacarosella7624
    @teresacarosella7624 7 місяців тому

    I have asked about the parade, but not what time it started. Usually i want to know when the parade will get to a certain area, usually main street if the parade is starting at small world. Cast members are great and i hope they know how much we appreciate their hard work❤

  • @David_Musicpro
    @David_Musicpro Рік тому +2

    As a current long-time Cast Member at the Disneyland Resort, I want to thank you for helping to be our voice. Yes, Safety or (SAFE-D) and just common respect while you are visiting our parks are always a concern for us. To all of us, think of it in these terms. Would you allow or would you be okay with people or strangers visiting "your home" and disrespecting you and everything you have inside it, while leaving their messes behind for you to pick up? No, of course not! Also, think of this too. Say "You" have the latest and coolest gadgets and offerings in your home that you spent your hard-earned money on, only to find that your guests have intentionally disrespected the rules and boundaries you set or did something unsafe. Like it or not, you are going to have to address the situation, right? So, when you are visiting my home where I do take pride in being, please kindly consider our wishes in making your visit and that of millions of others who do care about having a magical and memorable experience. We have and continue to work hard in making your memories truly magical. Thank You

    • @MrProy33
      @MrProy33 Рік тому +1

      Yes. When I have guests over, my home is their home. They are free to leave messes, and when they leave, I clean my house back up. It's called being a wonderful host.

  • @kimaldridge4880
    @kimaldridge4880 Рік тому +1

    Picking up & throwing away your trash should be something everyone needs to do regardless of someone gets paid to take care of the trash. I'm sure everyone who is guilty of not throwing their trash away or not cleaning up their mess especially in the bathrooms (why can't people flush the toilet let alone pee inside of the toilet instead of leaving the toilet seat wet/messy) are not normally like that at their homes. If their homes are as messy as they leave public places, that's just a sad thing. I'm sure they don't want to sit on wet toilet seats or see trash any where.

  • @lisareckmeyer9745
    @lisareckmeyer9745 Рік тому

    🥰🥰😄Great video and great reminders for us all ...

  • @timothywalker4563
    @timothywalker4563 Рік тому +1

    Regrets are an old problem it reminds me of that old saying, “in my defense I was left unsupervised”.

  • @MarkoPola
    @MarkoPola Рік тому +1

    Good video. I was thinking about the guests that stand and block the walkways during the parades

  • @kr12sw
    @kr12sw Рік тому

    Thank you for this video!

  • @mispy33
    @mispy33 Рік тому +1

    Wait wait wait! The honorable mention about taking off clothing/shoes and socks before a water ride...does it count if I take off my shoes and put flip flops on instead? Because...I consider that a hack! Soggy sockies after a water ride is the wooooorst! 😅😅😅

  • @Philosophy42DaysUth
    @Philosophy42DaysUth Рік тому +2

    Respect matters. Period.

  • @jaysenniesen189
    @jaysenniesen189 Рік тому

    When I was lil we had season passes b4 the new park opened we use to go through the Handy Cap line cause the park use to be slow on Wednesday during the school year in the 90's

  • @JimmyGoodYT
    @JimmyGoodYT Рік тому

    Good list! Also, well done, Amanda!

  • @TheJcrispell40
    @TheJcrispell40 Рік тому

    Disneyland blues are real. It's so hard and expensive to make the trip so expectations are high. When things don't go your way people get upset. The happiest place on earth as well as the most disappointing.

  • @laurag9203
    @laurag9203 Рік тому +7

    IMO when we were at Disneyworld, people were way worse behaved then at disneyland. Touching things they weren't supposed to, blocking people's views, arguing, etc. It was horrible.

    • @barbhawkinson659
      @barbhawkinson659 Рік тому +1

      Ive been a passholder the past 13 yrs at wdw and you are right about the rudeness of wdw guests.

    • @evanjohnson6692
      @evanjohnson6692 Рік тому +1

      I agree entirely. I have a Pass to both Resorts, and I see the worst Guest behavior at Disney World. It does not matter which Park.

    • @rvmush3883
      @rvmush3883 Рік тому +2

      Yep. Totally my experience. Maybe due to the fact that WDW attracts a much more culturally diverse group. Different cultures have different norms.

    • @ChiconDent
      @ChiconDent Рік тому +4

      I think it is more due to the fact the WDW is (primarily) a vacation park and DL is (primarily) a local's park. The size + expense + travel of a WDW vacation adds to stress levels (not to mention that for many WDW is a once-in-a-life-time event), while being able to go to DL more often, being able to drive home, and general familiarity with the park lends itself to less stress.

    • @evanjohnson6692
      @evanjohnson6692 Рік тому

      @@ChiconDent you are definitely correct. Disneyland is a Passholders Park.

  • @jonathonfischer6181
    @jonathonfischer6181 Рік тому +1

    The first time I did a RunDisney race, I made sure that I was rested enough to run down Main Street, just because of hearing all the cast members telling people to walk whenever I would rope drop.

  • @Big_Poppa_Bear
    @Big_Poppa_Bear Рік тому +1

    Yeah I used to be a Cast Member from 2003-2006 over at Disneyland. At the Quick Service Restaurant and Buffeteria locations. I remember all of those things that you just mentioned. I can what my experience were. Like when I was working as a busser over at Club Buzz or Tomorrowland Terrace or Galactic Grill. My area to clean was the table and chairs facing Innovention and one guest asked me for my manager and I said "yeah, sure what for?" The guest said "I want to see your manager because I want my money because everytime I come here that ride breaks down!" The attraction that he was mentioning was Space Mountain.
    Also at Club Buzz/Tomorrowland Terrace/ Galactic Grill there's a rail behind the stage that a girl was sitting on and asked her to get down and she did then I overheard her mom say "How many times that I told not to get on that rail". Also a lot times I have to tell guests to get down from the stage especially during fireworks.
    Also when I was on the register at the restaurant and guests what we have when like pizza for example and the menu right there. Also when closing like when I'm inside the restaurant and cleaning the counter and guests would knock on the closed windows and asked if we were still open.
    Everything you said boundaries for fireworks, parades, Fantasmic yeah I work that as guest control. Like the tree grass area where acrossing between Ariel's Grotto/ Tomorrowland to The wishing well at Fantasyland.
    Yeah whole leaving trash thing yeah that's me clear tables that has still a bunch of trash. Remember one time I was bussing tables at Club Buzz/Tomorrowland Terrace/ Galactic Grill facing Matterhorn Mountain and one guest ask to me clean up some thing that was totally disgusting and that was cleaning over the line of the Monorail that someone dropped there poo there. Also clean up left diapers.
    Yup I have lot of stories of pretty much that you have just said.

  • @TMMS-13
    @TMMS-13 Рік тому +1

    The night I quit at Disneyland I was working the trains. We pulled into New Orleans Square and while people are getting off these 2 teens that were obviously "under the influence" and cutting in line. With a smile I had to tell them that they have to get to the back of the line. The started cursing me and I had to bite my tongue with a smile. That was the moment I knew I was done. I was 17 and couldn't smile through that. I finished my shift and quit.

    • @TheNeuroticjetfan
      @TheNeuroticjetfan Рік тому +1

      I worked in retail during Black Friday, I totally understand!

  • @robpirone
    @robpirone Рік тому +1

    I’d love for you to do a video of top 10 things Provost Park Fans do when they see you in the parks!!

  • @AngelJD
    @AngelJD Рік тому

    I was "Guest Show" aka Custodial at DTD/Downtown Disney back in 2005-06 as a CP (College Program) CM (Cast Member). We took care of the Marketplace, PI, and West Side.
    Later I preformed at the Polynesian Resort as "Merchanment".
    I entered this video thinking about my own time as a CM and other jobs I worked at with the public. Many situations I can recall and some new problems I was fortunate not to experience due to the times.

  • @eddieannis9867
    @eddieannis9867 Рік тому +6

    And don’t fight at Disney parks and

    • @provostparkpass
      @provostparkpass  Рік тому +2

      Yes!! Excellent point! Fighting at Disneyland should never happen. Safe and happy place for everyone! ✨💚💙

    • @eddieannis9867
      @eddieannis9867 Рік тому

      And Disney world too don’t fight

  • @stacytaylor6188
    @stacytaylor6188 Рік тому +3

    Running, shoving people aside, PURPOSELY banginginto other guests with your strollers or whatever (i know, it'snot always purposeful)), jumping in front of people on scooters while the scooter is in motion, all so frustrating!

  • @JacobSmithEngineer
    @JacobSmithEngineer Рік тому +3

    Wow, these seemed like common sense. It's crazy how much the world is missing that all over the place.

  • @elisharoberts1029
    @elisharoberts1029 Рік тому +1

    As a guest I really hope Disney adds more bathrooms and changing rooms for the new Tiana ride. Right now they mob the Hungry Bear ADA and family restroom and then try to bully their way in to change ahead of mom's with babies, potty training children, and those in wheelchairs.

  • @stevenljutich9452
    @stevenljutich9452 Рік тому

    very nice video. entertaining and enjoyable.and Amanda is adorable..!!!

  • @betaraybrad91
    @betaraybrad91 Рік тому +2

    It's disappointing when a ride is down, but you're at Disneyland. There are so many other things to do.

  • @nataliemichelle1107
    @nataliemichelle1107 Рік тому

    I think that it is so important to be nice to the cast members! I think that when you start to feel like you want to get angry with someone it is time to go get a snack or go have a nap at the hotel and regroup and when you come back that ride might be working again.

  • @mmh290
    @mmh290 Рік тому +3

    I LOVE this video. I have a family member who is a CM and you totally nailed it with the “not listening” by a guest. I hear stories of rude guests unfortunately and the common thread is that guests don’t listen the first (or second, or third ) time. Plus, that trash thing - come on people, use your common sense! If your dad was changing out the trash, would you throw trash in the middle of it? Then don’t do it when a CM is doing it! Is it b/c you know a CM can’t ground you?
    Thank you for making this PSA. 😅

  • @gildasteves3341
    @gildasteves3341 Рік тому +1

    When I was a kid...there were always cast members in white sweeping up and everything was spotless. My twin sis said when we were kids that she wanted her ashes sprinked over DL if she died....My younger sister reminded my twin that she'd be swept up and put in the trash if that happened.....I grew up with parents in the medical field... we had some deep conversations as kids....DL was always our happy place...stil is :o)

  • @joepace1880
    @joepace1880 Рік тому

    I've had guests ask me the parade question before, and realized that the guest was really asking when the parade will pass their current location, since the parades start at one end of the park and it can take some time to get down the route - this was the second parade time and we were in Small World, so the parade would take about 10 mins or so past the start time to reach there. On its way back from the top of of Main Street.