How to Greet A Customer In A Retail Store
Вставка
- Опубліковано 27 вер 2022
- One of the easiest ways to increase sales is for your frontline to know how to greet a customer in a retail store. Whether you call them shoppers, guests, or customers the first step taken into your store is a vote of intention to buy. Make sure your crew is trained how to engage with the first words that leave their mouths.
GET MY WEEKLY RETAIL NEWSLETTER
========================
www.retaildoc.com/newsletter-...
DISCOVER MY ONLINE RETAIL SALES TRAINING SALESRX
========================
www.SalesRX.com
FREE TRAINING MINI-COURSE
========================
www.retaildoc.com/download-th...
WHAT TO WATCH NEXT
========================
SALESRX OVERVIEW
• Boost Your Sales with ...
WORK WITH BOB
========================
Bob Phibbs is the Retail Doctor. He works with retailers of all sizes, helping them build a store customers love and moves merchandise. As a speaker, trainer, and author, Bob shares his unique selling system that drastically increases the key performance indicators for his customers who have brick and mortar stores.
If you've been successful as a retailer at some level, and you're ready to sell more full-price merchandise, train your crew to sell without selling, and enjoy profits you’ve only dreamed of, Bob’s your guy.
www.retaildoc.com/
If you’ve read this far, thank you for being such a great fan and subscriber. I’m creating this content for you! - Навчання та стиль
I love what you said about ditching those generic phrases! Employees used to piss me off all the time by coming around unsolicited to interrupt my shopping, like, you’ve been here for a long time and should be leaving now while checking out their entire collection.
Exactly Robert!
every seller is happy to serve every customer, and how much more likely to give him his space and his time to see the products,
and when you are ready or we see you are worried, we come to answer your questions.
the managers make us look bad by being right next to you and following you around.
so all this oppresses us and we express ourselves with fear and despair, because when nothing is sold, we will be blamed later
Not every seller is happy to serve - far from it. Giving space usually means an employee is lurking us. Watch the video again.
Great advice. I find that probably at least half of the people in retail just shouldn't be there. Attitude, effort, and concern for customers are basically non-existent - they just want to know when they can get off work and when they get paid. They seem to think they are just filling space - and that's actually all they ARE doing. The business survives in spite of them. The managers and owners seem oblivious to the damage these people do and the potential for more profit they could enjoy.
Yes indeed #oblivious. SO much that could be done with so many retailers.
every saler in retail wants to help you and gives u the space , and when u are ready they will be there .. BUT its the managers that dont understand that and pressure the saler to speak to the costumer or to chase him .. and then if this dont work out a saler gets all the blame
@@COSMOS335 you shouldn't chase them but engage them.