Is Cricut going downhill? Why are there so many issues? Do you feel the same?
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- Опубліковано 4 лип 2024
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For numerous years I've felt like Cricut is making a downward spiral while other companies are on the up and up. Am I the only one that's feeling this way? I need to know your opinions because right now I feel like I'm alone, but surly I can't be the only one feeling this way.
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#cricut #cricutmade #cricutdesignspace - Навчання та стиль
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Yep! I have done that for the last 6 months. The worst problems serm to have become severe since this new Layers portion was added. I report and even call Cricut. The last email the CEO put out seemed to have blamed underpowered operating systems or user error. Ug!
Don't get me started on that layers feature. It's straight GARBAGE!
I've had occasional issues with Design Space, but I would say it's worked 95% of the time for me. Maybe I'm just lucky?
I wish I was one of the lucky ones.
Yes, I totally agree. I have a maker 3 and had so many problems and Cricut changed there phone support to a call center outside the country and found they had very little knowledge about the machine. That’s why I bought the Romeo. It’s a learning curve but I love it. I’m so glad I switched. Thankfully you have a lot of tutorials on the Romeo. I have learned a lot from those videos.
I wish there were more Siser/Romeo users! If there were I'd for sure be doing more Siser based videos because I love the machine.
I had a Brother Scan n Cut and I used to have a cricut. I decided 4to try Siser Romeo. I like the Romeo. I think they gave it nice throught indesigning it. I like software I think it has nice features.
@@ashleefalco more people are moving toward the Siser machines. I also hope to do so as well. I'm just debating which one would be best for me to purchase.
My Explore stopped doing print and cut accurately. I thought it was my machine, so I bought a brand new Maker only to find out it was a known bug in the software. To say I’m pissed is an understatement
so many crafters I follow on my other social medias are having huge issues with the P&C to the point that they're buying silhouettes just to use them for their P&C! Hello Cricut, you're losing money!
As someone who used to manage software development, a huge red flag is having to constantly release updates. I had to install three DS updates, one after the other one day. That’s bad management. They have a core business. Concentrate on that so people don’t want to leave. Let people download their SVG files. They’ll find ways to do it otherwise. Why not keep them as customers? It’s nuts.
It really is nuts, and I don't understand it at all. I know they can do better
I have an Explore Air 2 that has always worked well for me. The problem is design space. I have been asking for ages for them to make a Rhinestone option. If I wanted it now, I would have to buy a Silhouette program to make the Rhinestone project. I would love to try the one by Xtool but need to save up money. So many crafters who were doing Cricut tutorials are now doing Embroidery and laser engraving with massive expensive tools that the average crafter cannot afford. The Design Space crashed on me right in the middle of the project and I lost it and had to start over again…ugh.
I’ve been totally frustrated with Cricut lately. Their whole focus seems to be on constantly pushing out new machines and VINYL, VINYL, VINYL! I’ve written them many times about this, stressing the fact that not everyone is interested in working with vinyl and they are losing the paper crafters ad a result. When I got my first Cricut machine I was thrilled with it because I could do things I wasn’t happy doing in the Silhouette software. But, constantly trying to get a step on the competition has not been the best for Cricut. But, it’s happening in most of the craft industry. I chuckled when you mentioned the rumour about an embroidery machine, because the SVP group (Singer, Viking, Pfaff) have recently released a cutting machine. I have had Viking embroidery machines since they first introduced one and have updated to the TOL each time. But, recently the quality has dropped odd, they have closed all their branches in Canada and major repairs necessitate sending machines to Tennessee and take months to get back. And their customer service is terrible. Stick to what you’re good at should be a motto for these companies. Sorry for the rant! 😂
I tried doing Print then Cut today--as I have done many times before-(not the Cricut Access feature) and made sure to flatten each item as before. Today it cut out each and every letter & graphic on the page-not just once but two different times! It's never done that before! There was an update either yesterday or day before so I'm sure that broke design space.
Plus changing a font takes forever! One time I had to shut down DS just to make it quit!
I am a relatively new user of Cricut with the JoyXtra but I am seriously looking to change to a Silhouette Cameo.
The amount of time it does take to change fonts is pretty annoying. I'm use to working on inkscape where I click a button and it's instantly changed. p.s. try the Siser software (before buy a machine - it's free to download - play around with it and see if that is something you can grow to like. I prefer it over Silhouette)
@@ashleefalco Thanks Ashlee I will give the Siser software a try.
I would not recommend Siser cutting machines. Why? I had three Siser Romeo machines, and all were damaged. But that is not the main reason for not recommending Romeo or Juliet machines. It's because Siser is not innovating with add-ons for their cutters. There are no roller blades and only a single slot for a standard blade or marker. The blade module is awkward when inserting the blade, and if it's not done correctly, it will tear up the material. WiFi connectivity isn’t user-friendly, and their software development time for each upgrade is taking forever. The team made promises for new add-ons and additional cutters for fabric back in early 2023 and never fulfilled them. Is the Romeo or Juliet cutting performance any good? Yes, as long as the blade is perfectly inserted at the right height. Otherwise, I wouldn’t recommend them.
That said, there is a newcomer in cutting machines for crafters: Singer. Yes, I know, Singer is not well-liked in the sewing segments, but the new Singer Momento 24" Craft Cutting Machine may be a game changer for the rest of the cutter brands. I have the Singer Momento 24" Craft Cutting Machine, and it is fantastic. The Singer Momento not only cuts vinyl, leather, and card stock but fabric as well. The Singer Momento is so versatile there are no limits to what you can cut. This cutter comes with a roller blade, a standard blade, and a marker, and it has housing for both the marker and blade. The Momento hardware is solidly built, just like the Cricut. One drawback with the Momento is the MySewnet Craft software that connects to it-it was terrible when I first purchased the cutter. Will the software get better? Maybe. I noticed Singer is updating the software consistently. So, if Singer gets their act together and fine-tunes the software, I absolutely believe the Momento is going to change the way cutters should be. 😎
the add-ons for their cutters isn't correct - this year they came out with 2 new tools for their machines (engraving tip & scoring tip). It is true that there is only 1 housing for all the tools/blade but I can forgive all that for a well working software. But I do agree their software development is taking it's sweet time to get to where I would want it to be, but on the flip side when they do release an upgrade there's no glitches (unlike Cricut, they release something new and there's a laundry list of glitches that follow).
I have heard about the new Singer machines! I've gotten a few of their ads and it looks so promising! Especially for fabric crafters! I'm going to look into it more since I keep hearing about the machine and now their software!
I'm pretty sure you know how I feel. Every time I open DS it's all I can do to not call a lawyer. The time wasted due to their craptastic, reliably unreliable, program is just not okay. I'm incredibly frustrated by my creative frustration reliever. 😢
and this is exactly why I get so mad about Cricut! When we have time to craft it's to escape life's frustrations not to continue to be frustrated!
I could not cut today because it said they couldn't verify payment but my subscription ends in August, I even wasnt using anything from CA.
I’ve heard this happening to other users in the past. I think you have to contact Cricut to get out of that loop.
Ironically, at the bottom of webpage showing Cricut's Board of Directors is the following: Sesame Street® and associated characters, trademarks and design elements are owned and licensed by Sesame Workshop. © 2022 Sesame Workshop. All rights reserved.
I get so frustrated with Design Space, too. My biggest pet peeve, though is that I have a 14" screen and DS only leaves me about 6" of canvas work area, so for 1 thing, I can't get over far enough to change the canvas color. Their headers and side panels are so wide when I'm looking at my projects and/or images I can only see a small portion at a time. Not all of us are working on a 17" screen, Cricut!
I know it's not much, but did you know you could make the right side panel a little smaller?
@@ashleefalco Thanks, yes, I move it over as far as I can. 🙁
I hate that we have to pay to use dedign space compare to other cricut craft machine
I am the third owner, yes you read that correctly, third iwner of my explore air 2. The machine cuts viny and paper so well, however, the print and cut feature is awful. I am a medical coder and hav3 so many ideas for stickers that I am sure I could sell to other coders, yet my machine won't do it. I saw that Jiffy is doing stickers now and wanna test them out.
the print then cut issue is the worst issue ever.
Thank you so much for posting this video. I have learned a LOT here. I had canceled the Cricut membership and found out I couldn't get my stuff out of there so I had to subscribe again. I will be checking out your other video and then drop the Cricut membership again. I’m at the point that I don’t believe Cricut is concerned about improving Design Space. They seem to just be interested in making new machines etc. I’m soooo disappointed. I’ve been looking at the Romeo or Juliet also.
I had a project going. The other night, design space kept crashing
I’m a habitual add/change an element press save Cricut crafter.
My cricket air too, has a problem when I do a text word and try to make it bigger the word it stretch apart. I have to put a box around it when I first had it before they did upgrades is anyone else having problems like this?
I don't think I understand your issue. When you design is is set to say 3" but then when you cut it cuts at a totally different size unless you put a box around it?
I have the Maker original not had any trouble rather than the maker 3, I also have original explore and the joy. They need to sort out the design space, especially with the updates
design space / access subscriptions is what makes Cricut the most money, yet it's the largest problem they have and continue to have :(
@@ashleefalco yes I pay for the access as well. I started with a Cricut Expression and still have all my cartridges as well
So just to clarify … if I stop paying for the membership Cricut I can still use design space as long as I have my svg file or design already made. Will I be able to create my files??
If you used Cricut access files to make the projects, then you’ll either neither to purchase those images separately later when you go to cut it again or redesign the file without those files so you don’t have to purchase it.
I have had the same issue for over 5 months and ive been calling them maybe 2 3 times a week . my machine at times stops and flashes red half way through a cut or score .and sometimes it works fine cricut customer servies are really making me angry because they are asking for a video of the error, ive told them over and over how can i show you a video when i do not know what it will happen. . there is one customer service lady who remembers me because ive spoken to her so many times over the same issue. i said just send me a replacement machine (maker 3 im using )as 5 months of the same issue is driving me bonkers and cleary something is wrong with my machine and she replies we cant untill u send a video .. so frustrating them she asks again am.i using one of my own projects i sometimes say yes and she blames that yet when i say i am using Desgin space projects she hasnt got an answer at all ..i dont want to obviously be rude to them as they are only doing their job i asked for a manager to call and still to date no manager has called
That lining red light is so frustrating! and the problem with trying to recreate these issues is that you have to have a camera rolling at all times so you can actually catch the issue!
But I know exactly what you're saying about the score line and it stopping half way through actually! One of my explore air 2's do it often! I keep little post it notes on the inside of each machine to remind me of their issues.
@ashleefalco honestly it is driving me mad especially if it is a cut and I'm wasting card and cricut try to say sorry by offering me a 10%code I am like why am I gonna be buying from you site with a code and this company earns from mistakes you make in the machines etc i tell them my card is not from yous I buy mine bulk in 300gsm in packs of 100 12x12 sheets here in the uk for £16.99 ..if it is a red light on scoring I can deal with that but when it is half way through a cutting I am Peed off so much as one u cannot re add the mat in with that same card as it doesn't always cut in the same area and if I have used the pen also and it happens it isn't just card that is wasted it is the ink in the pens too and obviously my time as make things in the 100s for a charity for kids (ie this years halloween cereal boxes ) I even find that by reporting something it doesn't help they make a new update and that sometimes makes it worse lol
I have purchased cricut machines since 2007/8 i rarely have any problems. I hated silhouette studio. I keep saying i will try pulling my Cameo4 out and try my business edition again.
The program for silhouette isn't terrible, their machines though I could never get to cut correctly
Explorer air 2 is onevof the best
I used my maker 3 times and the back metal piece came out. It doesn't work anymore. I used my expession for years then they took away the software for it.
those expressions were such a workhorse! Then they got rid of the software and gave people a "buy back" program which I thought was a joke.
That happened to my maker 3 also.
Having bought so many SVG and PNG off Etsy over the years. CRICUT us ripping off folks!!
Are you subscribed to Creative Fabrica? Other than my Costco membership... best subscription ever!
you are my people! I love my Costco membership and also my CF membership! haha best 2 subscriptions ever
Silhouette is the best all the way around I don’t know why anybody would think anything different. It does exactly what cricket does except it. Does it more efficiently and you can cut bigger images and the software does everything I know people think this is opinion but once you try it, Silhouette, you won’t go back to a cricut. Don’t you think it’s kind of horrible that you have to keep switching back-and-forth like you said you don’t have to do any of that in Silhouette that’s just added time and extra frustration to keep going from live to beta I gave up.
I’ve tried it, and don’t like it lol I even paid for the business edition and still am not a fan lol
When you try to shove a bunch of stuff into a program and not properly testing it this is the mess you get. Saddest part there are no alternatives
well there is an alternative, but it's then learning a whole new system which then leads to frustration and we don't craft to be frustrated
Why wouldn't Cricut improve Design Space instead of getting into laser machines and such.
from a business owner side of things, I understand that there is always money allocated to different sides of the job. For my cardstock company I set aside a certain amount of money to purchasing new items and allocate other moneys in other spots. So I can understand that in the Cricut company they might also do the same. That said, if currently one side of your company is struggling hard then you need to start allocating more money to that side so there isn't all these issues.
also, the amount of recurring revenue that Cricut Access gives them makes zero sense why they wouldn't try to keep making it better
@@ashleefalco exactly. It seems like I hear more and more people saying, "don't bother purchasing Design space."
I have vowed never to buy a Cricut again. They're customer service and software is the pits! Both of my Cricuts broke in the exact same way. Cricut has lost a really good customer.
How did they break
funny you mention that, my Maker's were breaking the same way as well. Same thing all 3 times and I was so fed up I just thew it away.
@@aliciaquintero2565 the top lid doesn't stay open anymore and you have to manually open it now. The front door doesn't open on its own. I can still cut on it but it's ridiculous when these machines aren't made well. I actually had a third machine that I sent back because it was still warrantied with the exact same issue.
I brought a cricut air 2 about 5 yrs ago I've used it 1s I hate it I just can't get used to it they are rubbish
I would love to see you play around with the Cricut. Although I know there's a lot of headaches with the Cricut software right now, the Cricut is brings me so much joy.
I hate that we have to pay to use dedign space compare to other cricut craft machine