How To Respond To Negative Feedback - OR NOT

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  • Опубліковано 29 жов 2018
  • Getting negative feedback is never fun. Visit my shop Trading Post in Crystal Lake IL.
    Music from Epidemic Sound
    my email deepinthecity7@gmail.com
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КОМЕНТАРІ • 106

  • @seaofredkc
    @seaofredkc 5 років тому +2

    Pete, you truly have the best most useful reselling knowledge on youtube!! All the others need to take out their pad & paper and take notes...then bow down to the GOAT and show some respect!!! (p.s. Strap up hitting that south side Chicago to get those LP's!! lol)

  • @garlandragland
    @garlandragland 5 років тому +3

    I have 100% feedback. Never had a negative that wasn't revised or removed. Yesterday I get one from a guy disappointed in the item quality. He never even contacted me so I messaged him saying had he contacted me I would have worked with him. He ended up agreeing to revise for a refund and volunteered to send the item back at his own cost

  • @ETERNITYISHERE
    @ETERNITYISHERE 5 років тому +17

    I Can watch your videos all day..

  • @br4nd0n79
    @br4nd0n79 3 роки тому

    I was brought up in an auction house every weekend. I really enjoy the videos and the hustle mentality.

  • @glendafromaustralia1625
    @glendafromaustralia1625 5 років тому +3

    Hi to gorgeous Adrian, beautiful Vicky, Ruby and lazy Milo (and off course to you Pete). Greetings from Australia 🎊🎊

  • @razorrich
    @razorrich 5 років тому +7

    *Nice Informative Vid. “The negative feedback was removed by the costumer...” Customer, LoL!*

    • @CraigslistHunter
      @CraigslistHunter  5 років тому +4

      Lol good catch. Tanks for watching. Cheers !!

    • @razorrich
      @razorrich 5 років тому

      Craigslist Hunter
      *Thanks for the content. Looking forward to your next one.*

  • @anjkovo2138
    @anjkovo2138 5 років тому +1

    Nice looking shop. That's what i'm aiming for

  • @thefrugalcafe1617
    @thefrugalcafe1617 5 років тому

    Hi Pete, Beaver Dam is actually a town here in Wisconsin. It's about an hour north of the IL border. Great video as always!
    Tanya

  • @ianundercover6295
    @ianundercover6295 5 років тому

    As a big fan of you and ICP, awesome seeing that come through the shop

  • @Christine-ux5lw
    @Christine-ux5lw 5 років тому

    As always thanks for your info 👍🏼

  • @rogeroconnor5182
    @rogeroconnor5182 5 років тому

    cool and informative as always

  • @zdenekfuto1382
    @zdenekfuto1382 5 років тому

    If you find a slot a car, and there is missing the 2 copper pick up braids, you can easy do them from an little piece of coaxial cable shielding..

  • @globe255
    @globe255 4 роки тому +2

    It amazes me that people will pay extreme much money for basically worthless crap (toy cars).

    • @martinh1437
      @martinh1437 4 роки тому

      50 bucks for a classics handmade rare toy

  • @troymattingly3071
    @troymattingly3071 5 років тому

    Adrian was very good about the negative feedback ...

  • @justinl167
    @justinl167 5 років тому +1

    At least u can get a response. I’ve had people give me negative feedback and won’t respond to me at all. Even when I offer them refunds. Very frustrating. EBAY won’t help either.

  • @silverian
    @silverian 5 років тому

    Ice fishing items looked nice!

  • @grecofabulous
    @grecofabulous 4 роки тому

    I got negative feedback once because a printer I sold didn't work with the buyer's computer OS. I would have gladly accepted a return, but the buyer never reached out to me or responded to my messages when I reached out to them. I called eBay and they removed the feedback because they saw a good faith effort on my part, so there are options even if the buyer wouldn't cooperate.

  • @caroljackson4513
    @caroljackson4513 5 років тому

    I love your sound, where do your have mic and what kind do you use?

  • @MarkH10
    @MarkH10 5 років тому

    I guess it takes awhile to edit these YT vids, and I thank you for them. The evidence I use is the fact that the day BEFORE the video, those flags sold for the full $49.95, + $14.95 shipping. Nice score.

  • @alancharvis1566
    @alancharvis1566 5 років тому

    Good video Pete. Better go packing to the rough side!

  • @CruJones81
    @CruJones81 5 років тому

    Good stuff!

  • @Abbie-UK
    @Abbie-UK 5 років тому +1

    hehe , remove your negative feed back,, or we send in the " boys"! .. great video.

  • @MartinSage
    @MartinSage 5 років тому

    Oh, we got tons of Ice Fishing in California 🤣🤣. I made a bad mistake putting my 1950's Geman toy cars up for Auction . A previous Auction sold 1 car for $45. My 2 cars that we're in Better condition sold for only $29!

  • @BryanGuerratv
    @BryanGuerratv 5 років тому

    It’s never worth taking the negative feedback. I Always swallow my pride & always accept returns too lol.

  • @randyporter3491
    @randyporter3491 4 роки тому

    Milo is awesome ! I have several spoiled-rotten cats too. When I’m listing on eBay, they lay on the PC. When packing an item, they get in the box. Basically, they do what they want and “help” me do everything I need to do. So, it takes twice as long. But, wouldn’t take for them, although I “threaten” to list them all, with a cheap Buy it Now. They don’t believe me.

  • @bomichaelson
    @bomichaelson 4 роки тому +3

    that guy really brought in an icp poster 🤣🤣 literally nobody cares or wants that trash (i just checked and it’s still not sold - shocking)

  • @NdokGamez
    @NdokGamez 5 років тому

    The best way to prevent negative feedback is to proactive on customer enquiries. Respond quickly and if you have to refund small to moderate amount then do it. For large amount, obviously you just need to help customer to get item returned back to you, in your cost if it's your fault - then refund quickly the soonest you get the item back. If you get negative feedback, as the customer how can you help to please them and don't forget to mention after any of the support you're going to provide, the very least feedback need to be revised. Note though, you just can't please everyone. Some customer are just hard to please.

    • @CovidConQuitTheCensorship
      @CovidConQuitTheCensorship 5 років тому

      Yes and it's because of softcocks like you that they get to continue scamming sellers, some losing a lot of money from various scams, many closing up shop. Never EVER do a partial refund. What sort of selfish idiot are you. Instead of worrying about YOUR individual feedback, think of the future of eBay as a viable safe selling platform for all sellers. If they're not happy, get them to return the item for a refund

  • @MrDemon3434
    @MrDemon3434 5 років тому +3

    "Insane clown pose" lol

    • @willy565
      @willy565 4 роки тому

      I was dying laughing too.

  • @EatingFoodIsFun
    @EatingFoodIsFun 5 років тому

    ICP merch is so expensive. Scavenger Life purchased a collection of hats at auction and have been selling them for around $100 a piece, sometimes more.

  • @dw-nb2zh
    @dw-nb2zh 5 років тому +11

    Tell Vicky to make sure she uses the term "Juggalos" in the Insane Clown Posse listings...Juggalo is the term for fans of ICP

  • @timb.9224
    @timb.9224 3 роки тому

    At 7:42, I see Adrian is packing some heat on his hip. I always say better to have it and not need it than need it and not have it !

  • @tombardy3813
    @tombardy3813 5 років тому +2

    how long has been vicky working with you?

  • @wendyodell356
    @wendyodell356 5 років тому

    So what was the name of that band?

  • @WCGwkf
    @WCGwkf 5 років тому +3

    i've had a local seller send me a completely wrong item off ebay, and since it wasn't a high dollar item he sent me a refund and the item I was supposed to get. I waited to leave feedback until it was all done and left good feedback. people jump the gun and don't let the seller make things right. im pretty sure before leaving bad feedback it asks you if you contacted the seller. I think people will also see that you made a reply and made it right.

  • @freqstyle
    @freqstyle 5 років тому

    13:49 Come prepared, he said.

  • @timsworld9342
    @timsworld9342 5 років тому +3

    "Im hurting for some cash" what that means is that he just needs 20 bucks more then he can score some nose candy. LoL

  • @farmer998
    @farmer998 5 років тому

    don't hurt to ask never know

  • @albertmontoya6849
    @albertmontoya6849 4 роки тому

    8:45 R.I.P. Mr. Milo 😢

  • @jessicamurphy2314
    @jessicamurphy2314 5 років тому +2

    does Adrian ever go sourcing?

    • @attackonlui1367
      @attackonlui1367 5 років тому

      He finds any little reason to not buy something

  • @damiengunit9788
    @damiengunit9788 5 років тому

    No ball 🤬respect ✊

  • @kymbo72
    @kymbo72 5 років тому +1

    6:24 "as heavy as shit".....right, so not really that heavy then :)

  • @kinjay2173
    @kinjay2173 4 роки тому

    Tip ups not pop ups, tip ups. That's why Houghton lake Michigan in the winter is called tip-up town.

  • @BeastSlayer14
    @BeastSlayer14 5 років тому

    You coming to the South side of Chicago again Pete? Haha

  • @amontri3246
    @amontri3246 5 років тому +3

    That guy selling i.c.p stuff his body language looks like he is guilty of something he hides his hands in his pockets, and keeps pacing back and forth like he's ready to run

    • @TechnoSinister
      @TechnoSinister 5 років тому

      amon tri Probably drugs

    • @CovidConQuitTheCensorship
      @CovidConQuitTheCensorship 5 років тому

      @amon tried - yes I thought the same. I wouldn't have bought the stuff. No doubt stolen

    • @tommylabors
      @tommylabors 5 років тому +1

      Why the hell would you wanna forge and sell I.C.P stuff.. you would have to be down in the dumps,lower than whale shit,dirt poor to mastermind that.

  • @chicagohustlezone8072
    @chicagohustlezone8072 5 років тому +1

    Pete’s going to chiraq

  • @resellerforlife
    @resellerforlife 5 років тому

    is that guy that works with you - your brother ?

  • @skippbitman
    @skippbitman 5 років тому

    That guy with the posters looks and sounds kinda like George Carlin

  • @jmp.t28b99
    @jmp.t28b99 3 роки тому

    These people selling stuff to pawn shops all act like they want to get in and get out quickly. Wonder why ?

  • @gypsyalex999
    @gypsyalex999 5 років тому

    🤙🏽

  • @NuMBERNYC
    @NuMBERNYC 5 років тому +2

    I like how your co worker, "The Grump" tried to make fun of you "Have a coffee, looks like you need it." You completely kept your posture, ignored him, did not thank him, and then told him to get back to work. Smooth. I'm taking notes.

    • @attackonlui1367
      @attackonlui1367 5 років тому +3

      That's his dad

    • @billyhewitt725
      @billyhewitt725 5 років тому +1

      It’s clearly a friend lmao he was joking you must be a snowflake lmao

  • @rockyjaydog6447
    @rockyjaydog6447 5 років тому +2

    why dont you let the lady assistant make a video. Sometimes she comes up with some pretty good ideas.( sorry forgot her name)

  • @michaellowery1559
    @michaellowery1559 5 років тому

    Insane Clown Posse are eminem friends

  • @annagabriel78
    @annagabriel78 5 років тому

    Love your accent:) where are you from?

  • @jaydiggdogthe3rd679
    @jaydiggdogthe3rd679 5 років тому

    My daughter is 13 and listens to ICP.

  • @santomalara4260
    @santomalara4260 4 роки тому +1

    You order peanuts lol

  • @lauradodson7781
    @lauradodson7781 5 років тому

    I guess you can't make mistakes with some customers :()

  • @treasuretim3
    @treasuretim3 5 років тому +1

    That man hustled you on the ICP stuff
    Seemed sketch

  • @redrancher350
    @redrancher350 5 років тому

    At 13:22 is he packing a firearm, right hip carry? Hmm.. if so, very nice.

    • @redrancher350
      @redrancher350 5 років тому

      At 7:46 shows that he is indeed... looks to be a crossbreed holster.. Great stuff!

  • @Metlupass2
    @Metlupass2 5 років тому

    Juggalo Pete

  • @Toyotas_n__Tools
    @Toyotas_n__Tools 5 років тому

    *Im soRrY iM sTuPiD*

  • @DumpsterMarcus
    @DumpsterMarcus 5 років тому

    yea that ICP stuff will def sell!! I have been a fan since 1998...just went to their show 3 weeks ago. good score. get at least $150 for it all.. Shaggy 2 Dope and Violent J are theirs names lol

  • @danpeezy4803
    @danpeezy4803 2 роки тому

    ICP has a cult like following

  • @hippydippy
    @hippydippy 4 роки тому

    Adrian = Buzz Kill...

  • @farmer998
    @farmer998 5 років тому

    $

  • @djcutz
    @djcutz 5 років тому

    We get the benefit every week of getting to watch Pete basically strong arm his customer for there stuff there has to be something in the water in the midwest but these tactics would never fly in the EastCoast Sorry.

    • @X1.7
      @X1.7 5 років тому

      DJ Cutz they coming to him- he ain’t going to them. They know the game.

    • @c8ake
      @c8ake 5 років тому

      yes it would. Its a numbers game. You have to get in front of enough people. And having a shop helps a lot because people who need cash know they can go there to get it.

  • @n64thebest82
    @n64thebest82 5 років тому +1

    🙈🙉🙊

  • @anthonyjohn1791
    @anthonyjohn1791 5 років тому

    Icp lol

  • @marymifflin9697
    @marymifflin9697 5 років тому

    Crackhead icp fake signatures ha that dude's a fiend

    • @jacobpoucher
      @jacobpoucher 4 роки тому

      yup anyone who likes icp is trash

  • @kristibrana750
    @kristibrana750 5 років тому +5

    Says how to deal with negative feedback nothing in this video talked about dealing with negative feedback. You need to put proper titles what this is about lol

    • @mileHIGHpro
      @mileHIGHpro 5 років тому +3

      He said how to. You just have to admit you’re a dumbass, and the negative feedback goes away.

    • @paulromano8156
      @paulromano8156 5 років тому +4

      You may want to watch the video over again in it’s entirety before making a comment as not to make yourself look foolish.

    • @William47345
      @William47345 5 років тому

      7:51