A Guide for Small Business Owners to Turn Bad Feedback Around: Dealing with Criticism

In the dynamic world of small business ownership, encountering negative feedback is inevitable. In this video, we explore strategies and insights to help small business owners effectively handle criticism and turn it into an opportunity for growth. From acknowledging customer concerns to offering constructive solutions, we'll delve into real-world examples, expert tips, and success stories that showcase the power of resilience and positive response.
Watch the whole class for free here: skl.sh/2HiZbyb
Who is this video for?
This is the beginning lesson of a class that is geared towards online and e-commerce based businesses where people are doing a lot of business online and hand-making or manufacturing their items. But, the concepts can be applied to service-based businesses as well as physical brick and mortar locations.
Are you passionate about your handcrafted items but struggle to get sales? Do you want to make your art / craft a full-time business? When you add your products on Etsy or online, are crickets the only response you hear? Did you used to have more sales on Etsy but now have seen a decrease in traffic?
I have been there before, and I know what it is like. Just 8 short years ago, I left my full-time job as a paralegal to take my business to the next level. I have learned the hard way, but you don't have to!
About This Class
Description: Learn easy, practical tools and tips to delight your customers and deliver excellent customer service that will drive more business. You will find out how you can implement small touches that take your client’s experience from good to great and that will help you build a brand of excellence.
P.S. I want to walk alongside you in your journey. So grab your free 30 minute coaching session by signing up completely free here and choosing "Tips for Small Business":
bit.ly/yoursmal...
Message me on instagram @oneblushingbride with questions.