A Viewer Sent Me This Broken AIO...

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  • Опубліковано 29 вер 2024
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    A viewer sent me his broken AIO... and wow is this thing clogged! Early production Lian Li Galahad AIOs were notorious for clogging prematurely - resulting in toasty idle and load temps. Let's discuss the entire ordeal.
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    Lian Li Galahad Clogging Statement: lian-li.com/re...
    MSI AIO Clogging Summary: • The MSI Situation Just...
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КОМЕНТАРІ • 502

  • @ZERONEVERSEVEN
    @ZERONEVERSEVEN Рік тому +78

    Thank you for always going to bat for consumers. We need this.

  • @rick1597
    @rick1597 Рік тому +2

    The more videos like these that I watch the more I want to use air cooling for the next planned build. Thank you sir!

  • @toonnut1
    @toonnut1 Рік тому

    Thanks to this video i watched yesterday im getting an new 360 sent out. I was wondering why my temps were slowly rising over time now i know why, and im getting a replacement. Much appreciated, thanks very much 👍

  • @kennymilsom
    @kennymilsom Рік тому

    I find it it amusing that here I am still running my 5 year old Corsair water cooler > And it still keeps the chill. No problems ever. Maybe company's need to go back the the old designs and just stay with it. After all , if its not broken, don't fix it.

  • @fjalls
    @fjalls Рік тому +3

    This is why I use Arctic. They are just amazing. Support, performance and price

    • @puuhapete406
      @puuhapete406 Рік тому

      100%

    • @RichWhiteUM
      @RichWhiteUM Рік тому +1

      I had an Arctic P12 Slim fan simply explode, for lack of a better term, in my PC. The fan blades were literally in pieces. They sent me a new one out very quickly via UPS next day air. For the average consumer when paying delivery fees, they probably sent it at a greater cost to them than what the fan would have cost me to replace. That is great customer service, as they not only replaced it but also with a very fast shipping method. They also didn't need me to ship the fan to them. I was just told to throw the broken fan away.

    • @fjalls
      @fjalls Рік тому +2

      @@RichWhiteUM Exactly. They dont want to lose your trust in them.
      The once sent me an email about a potential problem with mu AIO cooler and asked me to send me details for a service kit. Free of charge. BEFORE anything possibly could happen. Nothing had happened but they still cared

  • @bcsr4ever
    @bcsr4ever Рік тому

    I did like the performance of the AIO I had and it worked fine for a year... But I'll be sticking to the reliability of air cooling again these days. lol.

  • @k24skin
    @k24skin Рік тому

    Great...So, guess what brand of AIO I chose to replace my two MSI MAG Coreliquid 360R units with?...You guessed it Lian Li Galahad 360mm AIOs :( So with MSI, Lian Li and Arctic having these same issues with their AIOs I guess I'm shopping Noctua air CPU coolers from now on ;)

  • @dragonman910
    @dragonman910 Рік тому +1

    Some manufacturers shouldn't make certain things imo. Look at MSI. They make GPUs and motherboards very well, but they lack in aios. Asus? They do well with GPUs, but design motherboards that blow up ryzen 7000 CPUs.
    Lian Li? They are solid with cases and fans, but not aios.

  • @AAjax
    @AAjax Рік тому

    Air cooling for me. Limited AIO lifespan and clog hassles aren't worth the bother.

    • @shrekrek
      @shrekrek Рік тому

      But they look so nice and make your PC look like a true gaming PC!

  • @watercannonscollaboration2281
    @watercannonscollaboration2281 Рік тому +67

    I remember when GN Steve covered this it was also odd that it took Lian Li this long to fully announce this issue. Arctic’s AIOs were affected once but Arctic was pretty on top of things
    Which is kind of funny as someone who’s always cheaper out with ID Cooling AIOs they’ve never had any issues whatsoever

    • @CyberneticArgumentCreator
      @CyberneticArgumentCreator Рік тому +1

      Most people don't experience these issues, even in affected models. The failure rate of this clogging problem is still super low. If you sell 10,000 units and 400 of them have an issue, it's still very unlikely you, personally, would have a problem, even though that's a "high" failure rate.

    • @xs3tsunax
      @xs3tsunax Рік тому +1

      thats because arctic make their own AIO. lian li and msi to my knowledge were using OEMs so it easier for arctic to have through inspection

    • @LimbaZero
      @LimbaZero Рік тому +2

      Remember the arctic case. "We detected some problem in gasket that may effect in future so here is service kit or you can do RMA". I took the service kit and I still have some liquid left on that bottle.

  • @Mario07101997
    @Mario07101997 Рік тому +53

    I had the exact same issue with the exact same cooler model. Lian Li quickly sent me a new one when I contacted them, so that's good. Nice to see that you are covering the issue!

    • @Mario07101997
      @Mario07101997 Рік тому +18

      And they sent it to Peru with no issues at all

    • @GregSalazar
      @GregSalazar  Рік тому +12

      Thanks for sharing!

    • @gustavhoo
      @gustavhoo Рік тому

      And if you’ve peeled the S/N sticker away and also thrown the box away… you will not get it replaced 🙃 but still good work Lian Li ALMOST helping everyone ❤️

    • @h1tw4n
      @h1tw4n Рік тому

      Me too!!!

    • @spacejoevfx
      @spacejoevfx Рік тому +1

      I think I am affected too, because my idle temps sit around 54 to 63 Celcius but when opening the browser I get spikes to 80ish numbers. I also feel that one tube is definetly warmer than the other one. I bought it around August 2021 and watch myself tweaking fancurves over and over for at least 6 months now with some to no better results. I also thought about reapplying thermal paste but now I am thinking about actually messaging LianLi to compensate this.
      Do you have any advice on what steps I should do next since its my first build I want to stay on the safer site..
      Update: I asked Lian Li to send me another one and after I think 2 weeks I got my new AiO. I also linked this video in my request TYSM!

  • @andrewsheldon5379
    @andrewsheldon5379 Рік тому +9

    I had the exact issue. My 5800x3d was hitting high 90's with my 240mm Galahad. They shipped me 3 replacements without having to return mine, because they kept shipping me black units - 2 black ones before finally getting me the white one, and told me to keep all 3 of them plus the broken one! Lian Li customer service is amazing!

  • @cszolee7979
    @cszolee7979 Рік тому +4

    Can't stop laughing at $100-200 AIOs breaking in a few years while my $50 air cooler has infinite lifespan. Even funnier when the AIOs are installed on 60-100W CPUs :)

  • @spitfire20122000
    @spitfire20122000 Рік тому +2

    I am currently using a 9.5 year old H55 Corsair AIO that has cooled 5 different CPUs at this point. I have pictures to prove it. One year is unacceptable.
    The list: FX-8320, i5-2500K, i7-3770, i5-10400F, and currently a i5-11600K still going strong!

  • @Alvin853
    @Alvin853 Рік тому +7

    Can 100% confirm this story. Around late March/early April this year I started having random system crashes. At first I did my regular diagnosing, but eventually I started getting overheating warnings after the crashes, so I monitored the CPU temps, and temps were much higher than normal. Idle in the 60s, full load around 82-84, and with spiky load it would get up to 89°C (for some reason constant loads apparently improved the flow of liquid, so a stresstest wouldn't crash the system, but short spikes would).
    So first thing I did was a full clean and remount with fresh thermal paste, but the result was pretty much unchanged. So on April 25th I contacted Lian Li support asking them how to proceed from here, if they have any advice (at that point I didn't know there was a widespread issue). The support contact immediately responded "I told the factory to send you a new unit, if you don't get it within 22 days message me again" without any other questions or asking for the defective unit to be sent back.
    While that did seem like really good support, it also immediately made me realize: they know exactly what's going on and want to get this dealt with as quickly and silently as possible. Received my replacement unit on the 9th of May, so well within the 22 days, but since I have an ITX build swapping the AiO is a more complex process, so I decided to wait until the weekend to swap (the old cooler was barely hanging on, I could still use the system with a heavy power limit on the CPU). Then on May 12th Igorslab posted on his news page a huge discussion thread (that blew up and got the whole coverage started) about failing Galahad AiOs, and suddenly everything came together for me. I still went ahead and installed the new unit on the 13th, and it was performing perfectly like new, so even if the problem persisted I could still keep this unit running while I figure out what to do.
    Next week on the 15th of May Lian Li released their public statement (the one Greg reads in the video at 14:03), and I was relieved to read that the issue had been addressed and my new unit wouldn't be affected, but I was also mad at Lian Li for not releasing any statement earlier after they've known about the problem for over a year. Could have saved me a lot of troubleshooting had I known this was a widespread issue.
    So apparently Lian Li and MSI (and some other AiO brands like Enermax) are using the same supplier Company Apaltek. And they had a flaw in their manufacturing process where the individual parts of the radiator got soldered twice without being properly cleaned afterwards. This left some residue inside the radiator, that over time reacts with the liquid in the loop and corrodes the aluminium inside the radiator, causing it to flake out, and the flakes start collecting in the CPU block forming the goo shown in the video. Most likely all brands that sourced their radiators from Apaltek during that time were affected, some of them decided to deal with the issue openly, Lian Li tried to keep it quiet until it got out of control. Not really the kind of response a customer would expect, but apparently this is the new norm now, companies don't want to admit any fault of their own because that would cause a huge wave of RMA requests.

  • @J-Vill
    @J-Vill Рік тому +34

    Another reason why I love air cooling, not as fancy as AIO water cooled builds but won't ever clog

    • @TrepidDestiny
      @TrepidDestiny Рік тому +10

      *as long as you keep your dust filters clean, and regularly dust out your PC. But I agree. Liquid cooling has always felt like a gimmick full of uneccessary work and headaches.

    • @RobertReital
      @RobertReital Рік тому +2

      @@TrepidDestiny Yeah water cooling takes a lot of work but I think the biggest tradeoff is that it looks nicer so you get rewarded for the work you put in.

    • @JeffDeWitt
      @JeffDeWitt Рік тому +7

      @@RobertReital Both my desktops are in wood cases, the cases are the cool factor, you can't see the insides.

    • @baddriversofthenorcalarea500
      @baddriversofthenorcalarea500 Рік тому

      @@TrepidDestiny I purchased an AIO for the first time every a few days ago. Was super easy to install, and dropped temps by nearly 60C.

    • @Dandan-tg6tj
      @Dandan-tg6tj Рік тому +2

      @@baddriversofthenorcalarea500 If the aio dropped temperatures by nearly 60 Celsius, I believe either you previously forgot to put the thermal paste or your fans were not spinning. If temperatures dropped TO nearly 60 Celsius then it's fine.

  • @byCDMC
    @byCDMC Рік тому +5

    This is hilarious at this point how AIOs are failing like this.
    I had Corsair H110 (original version, no rgb) and it ran 24/7 for over 7 years, cooling overclocked FX8350 with a total system downtime in 7+ years being only 7days total.
    It never had any problems with cooling the CPU and ran perfectly fine until i switched to Noctua and AM4. Credit where credit is due, good job Corsair, lol!

    • @speelydan
      @speelydan Рік тому

      My first-gen Corsair H80i failed exactly like this a few years ago after 7 years of service, first on an FX-4350 and then an i5-4690k. Maybe I was an outlier, maybe it's not necessarily brand specific, I dunno.

  • @shanemcknight1583
    @shanemcknight1583 Рік тому +13

    Thanks Greg for going to bat for the consumer again. AIO's are not cheap, and these companies should be in touch with their client base and have their ear to the ground on issues like this so PR is not damaged and their reputation grows positive rather than negative. Great content!

    • @Coldkil666
      @Coldkil666 Рік тому

      The actually are cheap. In both ways - the have reduced cost becaus ethey cut a lot of corners; low quality pumps, aluminium radiators, small tubing because a) they have to pay Asetek for the patented design and b) they still have to compete with top tier aircoolers that have been shown multiple times to be as good as liquid coolers while also being cheaper and have much less critical points of failure than AIOs.
      Liquid cooling is expansive and risky. AIOs made it way more accessible to a lot of people, but there's a reason for that.

  • @1337bG01
    @1337bG01 Рік тому +18

    It'd be awesome to watch you clean and refill the AIO with fresh coolant, bleed it, and see if it functions well again. That would be super cool to watch!

    • @Chris-hw4mq
      @Chris-hw4mq Рік тому +2

      yeah he missed the opportunity

    • @hughenesau8877
      @hughenesau8877 Рік тому +1

      Agree. I also have a dead AIO, which I am sure it is also clogged. Got a replacement cooler, and I am ready to tear down my original AIO.

    • @danotten3344
      @danotten3344 Рік тому +1

      @@mikeycrackson Maybe this is one for JayzTwoCents to jump on ?

  • @grantg98
    @grantg98 Рік тому +2

    This makes me think that, unless you're overclocking, AIO's are way more probematic than a good air cooler.

  • @CurtisB28
    @CurtisB28 Рік тому +5

    To their credit, they've sent me an AIO, and a couple of fans to the UK, via warranty, without ever asking for me to return the faulty products

  • @blue91civic
    @blue91civic Рік тому +8

    While it may have taken them awhile to make an official announcement later than expected; they at the very least have been very easy to get replacements out to anyone who had issues. Additionally they sent me a replacement without having to send the old/broken one back. No downtime if the unit was still usable.

    • @dwainpitter9934
      @dwainpitter9934 Рік тому

      would you give me the old one? I'll fix it for use.if possible.

  • @kaleleet7513
    @kaleleet7513 Рік тому +1

    I had the MSI radiator, it had issues 3 months after use. Was not aware they did a recall/RMA PSA. So I bought the Lian LI 360 AIO, thinking its high quality and what not. Today my system randomly shut down. I go to Bios, check temp, its at 79 C., same with Hwinfo etc. Guess it finally gave out after a year of use. Just my luck for buying 2 faulty AIOs.
    Atleast I can plug in the new MSI one I have in the box while I wait for Lian Li.

  • @stupidshinji1331
    @stupidshinji1331 Рік тому +1

    Well I may as well ask the community. My rig (i5 12400f, gigabyte 3070) went black screen yesterday.
    I checked both ram sticks, removed the GPU and tried out a gigabyte 2070 that was running just minutes before the test, I did the cmos both battery and pins and still nothing.
    The weird thing is that when plugged into a monitor that has a 5 minute sleep timer it makes it sleep instantly. Tried multiple monitors with the same result, it almost seems like it is stuck in a sleep mode protocol that is looping. Everything is under warranty so I'm worried about taking it all apart and damaging something myself and voiding that.
    Any ideas?

  • @David-yx3bd
    @David-yx3bd Рік тому +1

    I think part of the delay in the response was two fold.
    1) Making sure there are enough legit issues. Reddit + UA-cam comments are not legit. There's no way to verify if the commentor or poster is even a real person, let alone an actual customer. It's very common for commentors to claim they are having the same issue because either they want to be involved in the conversation (and get attention) or they think they are helping to "amplify" the issue (which is sorta noble if you ignore the whole lying part). You have to have a certain number of submitted contact tickets or RMA requests accumulate to figure out if there even is an issue in the first place. If the actual percentage of effected units is like 0.5% the total sold? I'm not rushing out an announcement because it's within the margin of natural failure and also because...
    2) You need to figure out what is happening before you release a statement. As we've seen just recently releasing statements without understanding the actual cause of the issue? Does more harm than good. If you don't know what's wrong you can't make a promise as to what you can do to resolve it. From a liability standpoint rushing out a statement is a nightmare. From a profitably standpoint, it's a nightmare. From a PR standpoint in modern social media? A massive nightmare. Just rushing out a statement of: "Okay so some of our AIOs are having issues, we don't know which ones, why, or potentially how many..." yeah you've got a massive issue now as every Lian Li AIO owner is now bugging out and demanding a refund, not a replacement because you don't know what it is, so you can't assure them a replacement would be any good. Now you're potentially looking at bankruptcy in the name of expediency.
    Provided they are actually following through with their pledged actions? I'm fine with this and not too uppity about the delay. I'd rather there be a delay and the right response than a speedy but shortsighted response.

  • @thelegendaryklobb2879
    @thelegendaryklobb2879 Рік тому +1

    If I'm not mistaken, GN's Steve said in a recent video that Lian Li and MSI's AIO liquid coolers are in fact made by the same third-part manufacturer. So it's not that the two situations were similar, they're the exact same situation. Big fuckup from someone in that factory...

  • @sooperspeedy
    @sooperspeedy Рік тому +6

    These clogging issues have done a good job in helping decide that I'm never going to use an aio in my personal rig. I know there are good ones, but there's always gonna be the voice in the back of my head saying "what if"

    • @leeksoup3199
      @leeksoup3199 Рік тому +4

      same, nh-d15 for life

    • @RobertReital
      @RobertReital Рік тому

      Likewise. Ive always been fascinated by the way they look but given the recent trend of clogging issues with them I think I have opted against it for anything I personally touch. Id rather not risk the PC overheating and possibly burning out components that could get rather pricey to replace

    • @facetubetwit1444
      @facetubetwit1444 Рік тому

      it don't matter the likely hood of it happening to you is low and even if it dose your pc with thermal throttle and shut down to prevent damage. further more hard ware failure is hard to avoid sometimes but is extremely low chances but never zero. ive build many a pc in my time and had to RMA few things here and there but it should never scare you outta of buying or using something. at least with AN ALL IN ONE or AIO as you put it, you should be covered if any part of it fails as appose to a custom loop where many, many parts can be the failure point and might no be covered so to speak.

    • @OcDmn
      @OcDmn Рік тому

      if air cooling could get the job done for you, no need to go AIO other than the fancy LED screen on top of the CPU

    • @VinceSchoeters
      @VinceSchoeters Рік тому

      ​@@leeksoup3199same 1 month ago nh u9s chromax black aircooler😊

  • @davefil6102
    @davefil6102 Рік тому +2

    they need to stop putting oatmeal in the fluid

  • @bassam1985
    @bassam1985 Рік тому +2

    this is why I prefer air coolers, despite the noise

  • @trackhoodie1741
    @trackhoodie1741 Рік тому +1

    I just bought the gallahad 360 3 months back. The serial number on mine seems to indicate it to be a newer generation. I will come back to this video and comment if I ever start experiencing issues with it.

  • @SidDTheSimschannel
    @SidDTheSimschannel Рік тому +1

    Of course it could take companies 6 months or a year to go back through all there manufacturing logs to see where the problem lies and compare the ones that were not affected with the ones that were affected. Companies hate doing auditing of their manufacturing processes as in some cases it takes resources they need to make money. So from a company perspective 6 month to a year is a good time rate to do their investigations and report any negatives they find and fix the problem area. From a consumer perspective it is a long time in the dark.

  • @Hickensa
    @Hickensa Рік тому +4

    I love thermal throttling
    In the bios

  • @michaelw.458
    @michaelw.458 Рік тому +1

    Just out of curiosity... Is it possible to disassemble the AIO, clean, and then refill with fresh coolant?

  • @CNC295
    @CNC295 Рік тому +1

    Enermax Is another AIO company that makes it's cheap AI o's. I had 2 of them and they both failed within 2 years

  • @tvirus1982mg
    @tvirus1982mg Рік тому +1

    This is why I hate AIO. It's not for nothing corporate and server company have never adopted this solution

  • @piperracing26
    @piperracing26 Рік тому +3

    I think that LianLi have had the benefit of seeing MSI cop heat first.
    I honestly feel that majority of the AIO kits have been affected by the same/similar issues.
    I went through 3 ThermalTake AIO units within 12 months for the exact same symptoms. The last unit I had enough so pulled the cold plate off and saw the build up.
    Oddly enough (and possibly pure coincidence) but the radiator design is same as the LianLi radiator (assume possible same supplier).
    Keep up the great work.

  • @Shotgun_Sters
    @Shotgun_Sters Рік тому +1

    I got a Lian Li Galahad 240 as well, that failed for the same reason. I contacted Lian Li, and sent them my proof of purchase. Lian Li was very cool about it, and sent me a new one free of charge. They actually screwed up, and sent me a white one, even though the one I purchased was black. I sent them another email basically saying that the one I originally had was black, and I really don't want a white one. I really didn't expect them to send me ANOTHER one, but they did! I haven't had a single issue with the replacement in over a year of daily use. They also told me that I could just keep the white one, and I didn't need to send it back. I ended up giving it to my friend. I am very happy with Lian Li, and the way they handled this was top-notch. So many companies could take a lesson from them. It's not the failures that make the company, it's the way they handle the failures! While I agree with you, Greg, on most of what you're saying, I will say that the people who don't notice when their AIO is failing are not the kind of people who are going to look out for statements from a manufacturer saying that their product is defective, and it's impossible for a manufacturer to reach their consumers directly, especially if the consumer isn't looking for that information. So it is what it is. I think they did a great job

  • @z4k1_zaki65
    @z4k1_zaki65 Рік тому +2

    Steve from Gamer Nexus actually talked with the people from Hyte, where they talk about Alpetek, the OEM for both MSI and Lian LI and they're open about the issues on clogging. Lian Li has handled the issue way better than MSI with most customer actually receiving instant replacement units. If I'm not mistaken also, Lian Li has also changed their OEM.

  • @davapod
    @davapod Рік тому +2

    I have a couple of PC's one with the Noctua DH-15 the other with the Arctic Liquid Freezer II 360 AIO. No issues for me, though I love the simplicity of air coolers.👍

  • @Wiseion
    @Wiseion Рік тому +2

    My son have a 4-5 years old Corsair h100i and his temps are still fine.
    Love your videos and thanks for taking the time to explore these issues

  • @b9bot148
    @b9bot148 Рік тому +2

    Great for Liam Li once they finally recognized the issue with a no questions asked.

  • @Wizk306
    @Wizk306 Рік тому +1

    in the future I'm going for a Be quiet air cooler and peace of mind!

  • @mfrank86
    @mfrank86 Рік тому +3

    I can confirm that their RMA process for the affected AIOs is at an accelerated pace. I filed for a RMA of my 360 Galahad on the Friday evening before Memorial Day, got an email on Memorial Day saying they were sending a replacement, the replacement was at my door step by the next Friday. 7 days total time for the new cooler to get to my door.

    • @0westdude
      @0westdude Рік тому

      Agreed mine did this last year after a year of use and they immediately replaced it 2 weeks from Taiwan to NZ where I am

  • @kyee7k
    @kyee7k Рік тому +1

    AIOs need a removable add on filter for dirty coolant.

  • @ZackMuffinMan
    @ZackMuffinMan Рік тому +3

    o:

  • @Darkduckization
    @Darkduckization Рік тому +1

    Very good video, I am nervous for my MSI 280R now, what is the long term damage to CPU's in this case?
    Something you might like to keep an eye out for is Gigabyte B650 issues in the mother board arena.
    I have had to RMA my Gigabyte b650 Motherboard with random poower down issues. I have checked online (and replaced all but hte Mobo and CPU) and it seems this might be a common issue for Gigabyte B650 - am5 systems.

  • @CrashPilot1000
    @CrashPilot1000 Рік тому +1

    How about an AIO repair guide?

  • @boygarlic
    @boygarlic 8 місяців тому +2

    Confirmed they're still doing this to this day, just got mine yesterday to replace S/N 2021. Great vid! gave me peace of mind knowing its not just my rig

    • @brianjamesesq747
      @brianjamesesq747 8 місяців тому

      I reached out to Lian li about this yesterday and haven’t heard back yet. How long did the entire replacement process take? My PC won’t even run for 5 minutes without shutting down.

    • @boygarlic
      @boygarlic 8 місяців тому +1

      So I submitted the trouble ticket 26DEC, they replied the day later, no tracking provided but the pump came in 07JAN. I was also on vacation and out of town at the time so the slow shipping didn't bother me that much

    • @brianjamesesq747
      @brianjamesesq747 8 місяців тому

      @@boygarlic thanks bro

    • @boygarlic
      @boygarlic 8 місяців тому +1

      Np. Good luck on the down days of the rig

    • @shihabhamed4274
      @shihabhamed4274 6 місяців тому

      I requested replacement yesterday , got an email to confirm my shipping address today , i will make sure to update this .
      Update : got a reply to confirm my address , no questions asked , replacement on the way.

  • @Forlong21
    @Forlong21 Рік тому +1

    I had a NZXT 120 AIO that did this. I changed the fluid completely with EK Cryofuel and it happened again. I would love to know what the gunk actually is? Is it bacteria, metal erosion etc.

  • @CrimFerret
    @CrimFerret Рік тому +1

    Every time I hear about issues with AIO's I'm even more happy I went with air cooling. I blow the dust out every 3 months. That's it. System runs just as cool as the day I bought it and I have a couple spare fans just in case one dies.

  • @Ps3Pedallica
    @Ps3Pedallica Рік тому +1

    I just had my Galahad 360 RMA’d and everything was fine after. I was reaching 90C and higher on low end games and just by switching tasks. Liam Li were amazing and everything went perfectly.

  • @UFOLOGAMER
    @UFOLOGAMER Рік тому +1

    Gregory, my man, I have a lot to tell about that particular AIO cooler. I had one and had a HELL of an experience with it.
    In August 2021 I built myself a new PC. I chose an AMD Ryzen 7 5800x processor and paired it with a Lian Li Galahad 240 AIO (white version). I bought the components through Amazon and received them at my home in Santiago, Chile. I assembled the PC and everything went fine for a few months. Then, in February or March 2022, I was in the heat of a battle in "Just Cause 4" when my PC suddenly shut off!
    When I turned it back on, the BIOS said that there was a CPU temperature problem. The sensors indicated that the pump and fans from the AIO were working fine, so I thought the culprit was the processor. I learned that particular processor ran very hot, so I nicknamed it "El Calentón", which in English would translate as "The Hot One" or "The Horny One", depending on the context. So I tried everything, including undervolting the CPU. I can't remember how many times I reapplied thermal paste to the CPU, thinking the problem was there. I didn't realize before the cause of the problem because every time I tried something new or reapplied thermal paste, the temps seemed to improve.
    Finally, around July 2022 I recorded my high temps while gaming on an undervolted CPU and reported the problem to Lian Li. They acknowledged the situation and they very quickly sent me a replacement AIO (with no fans, since mine ran Ok). You know what I did with the replacement AIO? I sold it back there in Chile (including my Lian Li fans, which were working properly). Then I bought myself a Noctua NH-D15 air cooler, which is huge and not fancy-looking like the Lian Li Galahad AIO cooler, and a couple of Noctua fans. It's a bulky cooler and it might not fit every PC case and motherboard out there, but it sure solved the problem for me and it works beautifully. I highly recommend it over an AIO cooler, which is supossed to last between 3 and 5 years, but mine lasted only about 7 months. That was how "El Calentón" was tamed!
    About two months ago, my family and I moved to the USA, to an area to the North of Atlanta, Georgia. I have a Microcenter store nearby, in Duluth (the one you visited and showed in one of your videos a few weeks ago) and I'm planning to build a PC for my oldest boy. For his build I'm pairing an Intel Core i7 12700KF processor with a Noctua NH-U12A air cooler.

  • @nickalcanzaren
    @nickalcanzaren Рік тому +1

    Is cleaning clogged aio worth it? I understand that it may take effort to make it work but I would like to see if it's possible and maybe have a comparison to a new or working one.

  • @TheOneSugarChris
    @TheOneSugarChris Рік тому +1

    Hey Greg. So I have been through 3 of these. The good is that they always send a new one... Just anoying to swap em out. Good on Lian Li for always sending new units.

  • @rakesh1519
    @rakesh1519 Рік тому +1

    Dual tower air cooler far better

  • @gugajedi
    @gugajedi Рік тому

    I'm from Brazil, I bought a MSI AIO, it clogged in less than 4 months... No RMA in Brazil, lost my money and went back to Air Cooling... The MSI Brazil representative didn't even reply... Sad, since we have all the major brands local here and like Kingston and Corsair, they all have RMA in Brazil...

  • @luisolivera9307
    @luisolivera9307 Рік тому +1

    Great spotlight on this issue Greg! I'll be going back to air cooling once my AIO dies...and it will. The tech behind air cooling had surpassed any expectations I've had since 1996 lol. But I don't overclock anymore and games are so GPU dependent theses day that the demand for water cooling will narrow. IMO. Keep up the good work and thanks for the fix or flops!

  • @pumpknot6465
    @pumpknot6465 Рік тому +1

    Thanks Greg! I didn't even know this was a problem yet. I built a pc for my nephew in sept 2022. He has been tell me that his pc was running "funny" I figured it was because he maxed out his HD space. After chatting with him I saw his radiator was full of dust so I showed him how to clean it. However I never tested the temps, until now. Thank you for all the things you do for he PC community. Your truly awesome man! thanks again! 🤟

  • @Django45
    @Django45 Рік тому +1

    That split flathead bit is for removing screws with a ball in the head. At my job we call them X-ray screws/bits (no idea what the official/technical designation of them is) and the tools are marked as "for trained operators only" or something like that. We use them to hold lead shielding over certain areas of an electron microscope to prevent X-ray leak from the column. It is a funky looking screw head and sometimes the ball falls out (almost looks like a small ball bearing), forcing you to use regular flathead driver to extract the darned thing, because the small prongs of the bit slip out so easily.

  • @ThomasAndersonbsf
    @ThomasAndersonbsf Рік тому +1

    seems like a good use for my idea of using solid carbide drill shank's to make super sharp bitey screw driver tips since you could push down hard while turning and the bladed edge of that nearly diamond hard bit will deform those slopes that normally let the screw driver slip up and out of the screw, (its like it is pre- stripped going the direction of loosening them. lol)

  • @Stevel024
    @Stevel024 Рік тому

    I had the same issue with my Galahad back in Dec 2021, LianLi asked me to take a video of temps before sending me a replacement. They didn't ask for the old unit back. The thing is... the replacement they sent me was either a refurb or open box item, and the dated serial number for the replacement is older than the new ones they listed which states it shouldn't be impacted. Hoping this one also doesn't get clogged, seems to be ok so far.

  • @jGRite
    @jGRite Рік тому

    Been running my Deepcool 280mm since I built my work PC. Been good. Hoping the new Lian Li 140mm fans keep it quiet and cooler.

  • @Mox-Moxy
    @Mox-Moxy 2 місяці тому

    Hello Mr. Greg. You didn’t share how to fix such problem. If you dont have the possibility to replace the cooler.
    I spent the last 7 hours just to fix mine because I really can’t afford buying one and i have to study and to use the pc in general.
    I have aqua 240 crouger.
    The problem was the exact one that you show in the video. And simply i fixed it after getting the tubes off the motor. And just filled with water and muriatic acid. And just kept blowing into the tubes till a lot of orange pieces came out and that took me like an hour to do it. And then made sure its filled with water no air bubbles. Got it back together and boom 💥 the thing was running brand new.
    Before i do this it was 95-100 degrees when i reach the windows desktop. And i feel great about it. And you helped a lot thank you much for your videos 🤜🏻🤛🏻

  • @sgt65usmc
    @sgt65usmc Рік тому

    $100 Mystery Desktop
    $100 Mystery Desktop - Small Form Factor PC, Quad Core CPU, 8GB RAM, 256GB SATA SSD, USB Wi-Fi, Windows 10 Pro (Choose your Mystery #)
    $100.00 Refurbished

  • @thomasfx3190
    @thomasfx3190 7 місяців тому

    I just can’t cool my GPU to a satisfactory temperature without AIO based cooling. I’m able to maintain (depending on room temperature) under 70C on my RTX 2070. The air cooler was noisy and hot.

  • @filds1
    @filds1 9 місяців тому

    I have a thermaltake 3.0, got it at start of 2017 after 2 years my 2600k started to shoot temp to the roof 95C. Ofc me broke asf and decided to just try and fix it. Took a powerdrill put in a philips bit (because i just couldnt take out the coldplate BTW you dont need to you can take out the plastic its alot easier to fill it up.) And replace the fluid. Temp never went over 75c at 4.9 with 1.54v. I still use this aio in today 5600x i also replaced the fluid few months ago. It runs ok for a 120mm aio. 5600x with boost it reaches around 82c in cpu intensive games

  • @chrismcgraw3399
    @chrismcgraw3399 Рік тому

    personally i consider AIO's as an unnecessary point of failure in a build like an accident waiting to happen . i'm changing my R5 3600 cpu for a 5800x and for now i will use my hyper212 evo v2 that should handle it well enough for the time being . i plan on getting a Deepcool AK620 zero dark soon to replace the 125w tdp max hyper212 with the 230w tdp max of the AK620. Meanwhile the 105w 5800x chip should be fine since i don't overclock even if i have only a 20w margin between cpu and cooler max tdp's and with 2 cougar Vortex (43.54 CFM) fans in push/ pull config which is better than the only cheapo stock one provided by coolermaster it should still be alright since i don't plan on using the hyper212 long term with the 5800x .
    not even once have i tought/considered about getting an AIO for this 5800x cpu

  • @alexh.5295
    @alexh.5295 9 місяців тому

    I discovered this exact problem a week ago. My AiO was up and running for about . As of now, Lian Li still fulfills their promise of replacing the Galahad I AiOs quickly and without much trouble. I reported the problem on December 14. They replied within 10 hours and the replacement is already on it's way and is destined to arrive today (Dec. 22). The exchange process deserves probs, but to figure this out still took me a lot of time, because i hadn't heard of the general issues with the Galahad before.
    If it all goes well from here, i may consider their products for future hardware despite this flaw. Otherwise the Galahad will become my first and last Lian Li product.

  • @speelydan
    @speelydan Рік тому

    I had a first-gen Corsair H80i that did exactly this. It did a great job for (edit) I think almost 7 (/edit) years, but one morning a few years ago I woke up (left the computer running overnight) and the rad fans were just on full-blast. CPU (i5-4690k) was at like 96C and was downclocked to like 2.4GHz or something. I could feel the pump/block humming under my fingertip, so I knew the motor was running, and one of the hoses was suuuuuuper hot while the other one wasn't. I just ripped it out and replaced it with a tower air cooler from Enermax and moved on with life. I still have it in its box in my closet. Maybe I'll strip it down and see if this is what it was.

  • @tortillawolf
    @tortillawolf 6 місяців тому

    Legit swapped out my cpu so I took aio off obviously. Everything was fine until after about a minute when I started to update icue my pc turned into a jet engine and I have a 4090 so I knew something was wrong immediately. Thought it was the software/firmware update but I found one of the pins for the screen was fucked and I can only assume pump clogged cuz cpu went from 0 to 90 to off really fast.

  • @MadMaxwellP216
    @MadMaxwellP216 Рік тому +2

    I had the same issue with my Lian Li Gallahad 360 AIO and they happily sent me a free replacement which has been working great ever since. Excellent customer service

    • @brianjamesesq747
      @brianjamesesq747 8 місяців тому

      I reached out to Lian li yesterday about this problem. Still haven’t heard back. How long did the entire replacement process take?

    • @MadMaxwellP216
      @MadMaxwellP216 8 місяців тому +1

      @brianjamesesq747 I think they responded in 1 or 2 days. The shipment from Taiwan to the US took about 2 weeks but they shipped it right away

    • @brianjamesesq747
      @brianjamesesq747 8 місяців тому

      @@MadMaxwellP216 thanks for the reply.

  • @AreaTera
    @AreaTera 10 місяців тому

    I have a 360mm AIO and it isnt cooling anymore - Yet need to check with the Manufacture.

  • @sherichander
    @sherichander 8 місяців тому +1

    Exactly similar thing happened with me but the AIO was from Silverstone, PF 240 ARGB. The temps used to climb to 80-90° just on idle. As it was just out of warrant period, Silverstone distributer declined replacement and said its not even serviceable. Opened it up, cleaned the gunk thoroughly, flushed with white vinegar and then with distilled water multiple times. Finally filled it with a 1:2 part mix of red automotive coolant and distilled water. Tough part was to fill it properly and remove the air bubbles. Works great now, actually better than what it was brand new. Idle temps at 25° now. Used CoolerMaster Cryo Fuze Violet thermal paste during re-installation. Given it is Core i7 10700k I will say that's a win. Will see how long it lasts before I get a replacement.

    • @ecko90044
      @ecko90044 7 місяців тому

      Having the same issue with a enermax 240 aio. How did you end up getting it refilled and removing all the air bubbles out? Im having a hard time myself with it lol

    • @sherichander
      @sherichander 7 місяців тому

      @@ecko90044 This was really the toughest part. What helped was that the AIO could be disassembled and has a fill port on the radiator as well. Still to remove the air bubbles, first disconnect the radiator and pipes from the AIO pump. Then using a medial syringe (with the needle removed) and keeping the pipes vertical, push the coolent mix slowly into one pipe till it comes out of the second pipe. U would need an extra set of hands for the process. Then connect the pipes back, keeping the radiator still, without tilting or changing its position. Once done, maintaining the same position, open the copper plate on the aio, and fill the pump chamber slowly using the syringe till the brim. Close it back avoiding any spills. Test it to check if everything works properly. If there is any gurgling sound, disconnect the aio, open the fill port on the radiator and slowly shake till air bubbles come to the top. Fill some more coolent with the syringe through the fill port. Shake gently and repeat till bubbles are gone. Close it up and retest. Remember being slow and steady is the key here.

    • @maurogrimau6733
      @maurogrimau6733 6 місяців тому

      @@sherichander I have the same problem with a ID cooling, after 2 days of trying to understand what was going on I stumble upon this video. Do you think just cleaning the goo and the microfins would make it work for some time ? When you said you flush with white vinegar, it was only the pump head or inside the tubes as well ?

    • @sherichander
      @sherichander 6 місяців тому

      @@maurogrimau6733 Unfortunately just cleaning the goo doesn't work as the whole coolant is for sure contaminated by now. I flushed everything the pump, pipes and radiator.

  • @Gorgen2k
    @Gorgen2k Рік тому

    Bought a Corsair H60 in 2011 to pair with my I7 2600k and it was nice for 3 years and then the pump had to start work harder as most liquid been used up. But i got a somewhat bad taste of AIO as you need replace them most likley after 2-3 years. So now i just use big tower coolers now instead.
    And vidoes like this makes me even more happy that i went with a Noctua NH-D15 to pair with my amd 3700x as no hazle with liquid beeing used up or clogging happening.
    Long live big tower coolers :D

  • @Nite-Lite-Gamers
    @Nite-Lite-Gamers Рік тому

    After all the PC hardware issues that UA-camrs have reported over the last 2-3 years with parts and sky rocketing Prices in all sectors, I think the PC Industry has WENT TO SH##......

  • @ShartyMcPoops
    @ShartyMcPoops 6 місяців тому

    We went through 4 of them in 2 years. My son and I each had a new 360mm crap out, replaced through an RMA and those units also crapped out. We have since switched to Corsair and haven’t looked back.

  • @GladeVAL
    @GladeVAL Рік тому

    would love for you to clean out/flush units like these. then retest with new fluid and see if that fixes the issue. then even possibly return these units/gain permission to use these in fix or flip videos as upgrades.

  • @rangersmith4652
    @rangersmith4652 Рік тому

    Every AIO I've ever used has been a Corsair, and I've had a fan bearing fail--after 5 years--and a bit of gurgling from air in the system, but never a failure to cool. I have two Corsair AIOs in service right now, and they're working fine. The one is this system is an H105 that's at least seven years old, quiet as a mouse and providing great cooling. CPU package is sitting at 36C as I type. As good as air CPU coolers have gotten, I'll be favoring a nice big honking air cooler in my builds. And if I ever do need another AIO, it'll probably be a Corsair or some other Asetek design.

  • @hedonistic_mushroom
    @hedonistic_mushroom Рік тому

    I had a Lian Li Galahad 240 AIO in my rig about a year ago. I was living in Japan, and one day my CPU temps would spike to 70 degC while idling on windows and climb to 90s when I moved the mouse. I had to rush out to the nearest PC shop in the city and I lived outside of Tokyo so specialty store were few and far between. I grabbed a 280 from corsair, pulled out the Galahad, and everything went back to normal; did even better than before. I didn't have my tools yet so I couldn't go and open it up to check for clogging but the PC workshop I took it to thought that was the issue. I didn't buy the Galahad in Japan and the warranty window from the seller I got it from in my home country had already closed. The Galahad performed solidly for the 13 months I had it. I was supposed to hang on to it till I got back from Japan but I had to come home in a jiffy (cuz of stuff with my job) and I couldn't fit it in my luggage back home anymore so we had to part ways at the recycling center.

  • @nedelingeorgiev9865
    @nedelingeorgiev9865 8 місяців тому

    Hello Greg, just watched the video, my Thermaltake TH360 has the same problem. One of the tubes is very hot and the other one is cold, I had my build a year ago the pump is working. Can you tell me what can I do to fix this?

  • @bigskydude8068
    @bigskydude8068 Рік тому

    THIS is why AIO's are crap and air-cooling is the way to go....I've been gaming for over 20 years, always ran air-coolers and have NEVER had a problem..😏

  • @juergenstremmler2286
    @juergenstremmler2286 Рік тому

    Had the same with a LianLi Galahad 360. Great that LianLi replaced mine within 2 weeks. After replacing the AIO temperatures dropped by more than 20°C in idle. Any idea if I can refill the plugged AIO with distilled water and 25 % Innovatek protect concentrate?

  • @discryptency
    @discryptency 10 місяців тому

    Unlucky me, my Galahad 360 AIO has not been cooling my cpus as well as it once did and today was the day I had to replace it because of what I suspect it being the same issue here in the video. Fortunately I have a back up air cooler for my 5800X and my pc is now running fine, I'm certainly testing their statement about affected units because my serial number is definitely before the ones you showed. So here's hoping I get a response soon.

  • @caplecure07
    @caplecure07 Рік тому

    I had the same problem with my Galahad 360 which I purchased in October 2021. I must have one of the old stock as they stated they had fixed the problem in the manufacturing process in the October, however in June 2022 my temps were suddenly high on idle, I changed thermal paste as a first fix and this didn't solve the problem, contacted my supplier vIa RMA and it was replaced without question, disappointing that an official statement has taken so long to get out to the public.

  • @Roman00744
    @Roman00744 Рік тому

    I've been building PC for almost 30 years and built plenty of PCs with AIOs for other people and most had issues after a few years.
    In my personal PCs I never used an AIO and never had a problem with a tower cooler, got 2 NHD 15s, 2 NHU 12s and a few smaller air coolers.
    That said found a deal on an open box liquid freezer 420 for less than 100$ so bought it and put it in the closet for maybe future use. I have a question, is it ok to leave it in the closet for a year or 2 or 5 or will it go bad somehow because of no use?

  • @roberttherrien352
    @roberttherrien352 Рік тому

    AIO are not Worth it. Unless you absolutely want to do extreme overclocking go AIR . You can still reasonnably overclock with a good air cooler. I Always at least overclock 15% with AIR. And the maintenance is minimal and the clogging can be fixed with air pressure :)

  • @rafedb841
    @rafedb841 Рік тому

    I sent them a request for RMA and they told me that they wont cover it because i dont have my purchase bill lol. Who keeps a purchase bill from 2020? Or 2021 even? I dont have a bill for something i purchased yesterday…

  • @captain_loeffel
    @captain_loeffel Рік тому

    Something seem to have happened in the way those companies produce the AIOs. Yes I know, Lian Li for sure isn't producing those units them self, but that doesn't matters. There are so many AIOs that are 1-2 years old (all across the brands) which fail that you need to ask yourself if you still can trust those AIOs and if they are still worth the money.
    They are much quieter and more efficient than a normal fan cooler, but for that kind of money taking the risk of killing the CPU? I have a seven year old AIO, that still works fine. Those ones doesn't even survive half of the time the manufacturer states they would work without problems for sure.

  • @sidewinder86ify
    @sidewinder86ify Рік тому

    Alphacool Eis Wolf-serie has the same problem.. from the start, the user need to manually open the AIO and clean the whole thing from junk.. and refill it with new liquid... the temp diff is like 50c for the better.

  • @Pocketz85
    @Pocketz85 Рік тому

    I have a first gen Lian Li 360 AIO, and while it isn't having the thermal issues that this user experienced, I am starting to hear some gurgling noises when my PC boots. I requested an RMA after seeing the GamersNexus video a week or so ago. Other than providing proof of purchase, Lian Li has already sent out my replacement AIO, no other questions asked.

  • @Roweos
    @Roweos Рік тому

    Thank you for very useful video
    i write Lian Li my problem sand a screenshot and thay sand me a new 360 without fans an thay dont want my broken cooler back.
    The cargo arrived in my country in 3 days, but it remained at customs for 15 days
    Customs asked me for a document showing the price I contacted Lian Li again and asked for a document showing the price.
    They sent it to me and I didn't even have to pay tax, I received the cooler without paying a penny.
    I think Lian Li is a very good company, they took great care of me and solved my problem.
    Now i will buy new cooler for my new pc an it will be a Lian Li again.

  • @outlet6989
    @outlet6989 Рік тому

    Haven't AIO makers ever heard of fuel/water filters? My lawn mower and car have one. Even my lawn irrigation sprinklers have a small cartage-type filter. The larger-size filters are transparent and easy to replace, allowing you to see if they are clogged. AIO makers could modify their systems to include a replaceable filter and save themselves warranty costs. Simple solution?

  • @shihabhamed4274
    @shihabhamed4274 6 місяців тому

    March 21/2024, I can confirm the RMA process still going strong no questions asked and my replacement on the way .
    Update: march 26 got the tracking number today.
    Update march 31 received the replacement without the fans.
    Thank you man for the RMA tip+ this video helpd me to disassemble clean and refill the old aio.

  • @DMDMDM7
    @DMDMDM7 Рік тому

    this warranty that i need to send mine first before i get replacement unit. is why i won't be buying XFX anymore. and seems like MSI too.
    my XFX 6600XT suddenly had no display when i woke it up from sleep. and now i need to wait 3 months to get replacement unit.
    because XFX wants my unit to be sent to their center HQ in Taiwan by my local distributor. and then my replacement unit will be sent from there.
    instead of just giving me what they had locally and just do the rest with my local distributor.
    i bought used nitro 6700XT. because i can't wait that long. and even now no news of it from my local distributor. and it's been more than a month.

  • @sicknessuntamed
    @sicknessuntamed Рік тому

    Greg, I have 2 SilverStone Technology Permafrost AIO's that have failed, these are the 3rd and 4th units from them as they constantly fail and they now refuse to stand behind their warranty, I have a 240 and 360 and can send to you for inspection.

  • @illuviium
    @illuviium Рік тому

    I took my thermal take AIO to geek squad with the exACT same symptoms. Overheating, one hose was much much hotter than the other when idle for a while and all that and they flat out told me it was broken. (Bad pump). I’ve only had my computer for a year and 3 months. I really think it might’ve just been this. fucking people are trash

  • @adowowable2587
    @adowowable2587 Рік тому

    The OEM for this AIO and MSI are the same btw(Apaltek) who also made those Enermax AIOs with all of that slime 😅. Thankfully the Asetek patent has run out so hopefully companies won't have to rely on these subpar OEMs.

  • @victoresarey4036
    @victoresarey4036 Рік тому

    Anyone have an idea why my asrock challenger rx 5600 xt is having random driver crashes? 3dmark says the driver isn't right or something yet I used windows update and the amd software...any info would be appreciated

  • @mikenyc1589
    @mikenyc1589 Рік тому

    OK...you now have 2 brands that got clogged...What's to say more will have these issues? For companies that just send out a new one means they are aware of this and are waiting for more calls....Right now I won't trust any of these AIO's

  • @swampmonkey420
    @swampmonkey420 Рік тому

    Had Lian Li AIO die after 1 year, 360MM Galahad, 2 emails and 10 days later a new AIO arrived at my house in NZ. This is a non issue, A+ customer service C+ to you.