Thank you for your response. The fill is 9.5 gal. I reviewed your video concerning the "water softner clogged with salt". Assuming that my brine tank was clogged, I followed your instructions in the video. I used a broom pole and loosened the salt and removed all the salt down to the grid plate screen. It appeared there was clogging. I used some hot water and regenerated the system twice. There was about three to four inches of water above the grid plate after the regeneration. I never removed the grid plate, your video did not mention it and I didnt know if I should do anything with it. I really appreciate your videos and especially your concerns about my problems.
Thank you Gary, you're a star! My question was regarding Softener System Set Up, Step 8S. We would prefer AUTO, and it was reading gallons. Your adivce to change it back to AUTO, press the down arrow until the gallons reach zero, and voila! AUto. Yep, definitely a star. Now under Installer Settings, Step 2I for Hardness, and Step 3I Days Override, which previously were not available have now returned.👍👍👍
Hi Gary, (hope you read this, sorry for the long post) thank you very much for this video! Helping me out a lot. I am helping my father get his well straightened out here in south florida. It hasnt worked in a long time, except for pumping water which the pump broke recently. I got what i think is a really good deal on two clack 10x54 tanks, one with a ws1tc (3 button) and the other with a 5 button (back lit screen 5 button). It also came with a brine tank. Dates on the tanks are 11/2020 so not that old, got all for 300USD, which i feel is a fantastic deal (i hope). It appears, and im not sure why, they had the 5 button on the carbon filter with air over media plug, and the 3 button for the softener with the brine line.With this vid i feel comfortable swapping them and reprogramming the 5 button for softening and the 3 button for the carbon filtering. Can i still use the air over media "plug connector" on the 3 button since the 5 button will be getting the brine pickup installed, or does that need to be sealed up somehow?
You can replace the air over media air inlet with a plug which is made for that purpose. Likely the 5 button they were using for an air over media iron filter. Before doing anything at this stage I would have the water tested to find out exactly what you need befoe spending anymore money. We ahve info about water testing here waterestore.com/pages/free-water-test-evaluation-the-water-estore then if you need both the iron filter and water softener I would convert the 3 button to a 5 button and go from there.
Great video! About to order a new board and transformer. I know I have a 5 button clack. How can I confirm it is a ws1? How can I determine valve diameter?
Hello, thanks for your videos. I have questions: we have Clack ws1 and our water PPM is 1800. what will be the best settings for case. thanks in advance ❤
You indicated in this video that a water softener should regenerate at least once every 14 days (Days Override setting). You said this would mitigate the clumping of the resin beads and "fluff up" the media. I have never heard of this before. I am a single person with a 32,000 grain capacity softener. It is set on AUTO Regen so it determines when to regen based on water hardness (23 grains) and softener capacity and gallons used (metered). This has been about every 17 days for me. When I configured the Days Override setting to 14 days my gallons per regen decreased accordingly. Now it will use more water and salt. Question: Is it really necessary to configure the Days Override setting to 14 days?
Hi Gary, thank you again for your super helpful videos. My iron filter is configured for 15min backwash and 45 min air draw. I noticed that water comes out decently clear from the kitchen faucet, but left for a few minutes in a cup it slowly oxidizes (yellow water after maybe 5 minutes, and the smell is super metalic like coins - color and oxidation improves by the end of the day but the smell remains). What would be the max air-draw time I can safely configure to increase the air bubble in the tank, and see if this helps to give water a better chance to oxidize inside the tank and be properly filtered by the media? Thank you as always!!
Hey Gary, thank you for this video, it's absolutely great! One question though, what does the System Capacity (22:37) value influence? I use German Hardness units and I have this parameter expressed in cubic meters. I have 25kg of resin and got this parameter set by installer to 62m3. Also want to ask how to calculate my how many grains is 25kg of resin?
One cubic foot is 32,000 grains. The capcity tells the valve how big the media tank is so the valve knows how often to regenerate the media based on the settings.
Hello Gary, I acquired a 96000 grain softener, trying to find a good salt setting for it. Our hardness is around 10. 20-25lbs per regeneration sound about right?
Hi Gary Thnx a lot for very helpful video. I have 2 questions to you. As far as i know there are at least 2 ways of regeneration of resin, upflow and downflow. I ve heard upflow is better (more effective), is that true? If yes how to change it in WS1CI?
Yes, all things being equal upflow is slightly more efficient but typically upflow water softeners are more complex, expensive and finnicky. Clack does not recommend switching the valve over from a downflow to an upflow so I do not recommend it sinceI don't know how.
well you just saved me hundreds of dollars. Message on control valve says error 1, call technician. I was able to correct problem with your instructions. I have Earthsmarte Filtration system who just filed bankruptcy and have no service technicians. also glad to know the valves are universal.
We offer it every day at a discounted price. It is a high quality Made in USA softener with the premium Clack valve, we have it here waterestore.com/products/hum-deluxe-water-softener-30-000-grain
Our water here from the beginning I was told was soft water. This is a new water filter(upgrade from a greensand filter) with a different company(New Clack Filter). The water does have Sulfur, Iron and Manganese. The installer has the setting on softening and it looks like all the default settings. The toilet tanks are getting brick colored. Otherwise the water tastes good and feels good and no smell. I notified the installer and he told me it looks like a little bit of iron. He said he would come over this week. Should I ask him why isn't the setting set to filtering instead of softening? I'm about to start programing this thing myself per your videos. Thanks
Thsi video shows the correct settings for a water softener. If it's an iron filter the correct settings are here ua-cam.com/video/AaAfTlDNUF0/v-deo.html
Hi Gary - is there a way to tell if my system is physically an upflow or downflow softener? What would the symptoms of a down flow softener set to upflow be? Would it work the same but use different times and skip a backwash step? (looking at the clack manual) Thanks!
I have watched so many of your video tutorials that I have become an expert! 🤣 You directed me to this video when I had a question in one of your other videos and at first, as I started watching, I thought "I've already graduated from the softening course and need a course in filtering". I almost gave up but out of curiosity I kept watching and Bam! Halfway thru you hit the nail on the head on what I needed help on. My Air Over Media filter settings. Thanks! But, again, I kept watching (even as I had all the info need on my AOM) and now wonder if a twin tank softener is what I need due to a hardness reading of the well water at 390. If I can't afford to add a tank is there a setting in my WS1 on the single tank softening tank that can help maintain soft water. We are a 2 person cottage size house. Which setting should I concern myself with to keep the water soft 24/7? PS, you did touch on my 4 button system enough to figure out what I needed. Thanks
At 390 ppm of hardness (23 gpg) you fine with the single tank. Assuming there is no iron set it for 25 gpg of hardness. If there is iron, check out this video ua-cam.com/video/XMY69hdhX44/v-deo.html
I have a question, I live in South Florida, I have a clack twin tank softener. We have sulfur and iron and they use a carbon tank with a chlorine tank for backwashing. It was analog with the pins, easy, but that was replaced with a clack valve head. Slowly the water started smelling. I called and they checked the settings but still smells. What would the settings be for the carbon filter with the clack valve and a chlorine backwash tank? Just want to check the settings myself.
Great video. Really got confused at the middle of your presentation. I have the clack water softner for my home. 5 buttons. Use city water. I dont get the same menus you show. For example number six-off.
Hey Gary, Great video. I am trying to figure things out in my new house which is on a well. I have the same unit (Clack WS1 30,000 grain softener) for my family of 4 (2 adults and 2 small kids) which I think it a bit undersized. I also have a Hardness of 31 GPG which doesn't help the situation but there is also an iron filter to deal with the little bit of iron but high sulphide. So for the Softner I am trying to fine tune the setting as they we all default when we moved in. So I set the Hardness so 33, the salt lbs to 10, and the capacity to 24000. I understand it will probably regen every 2-3 days but Is there anything else I should change other than get a bigger capacity unit? lol. Thanks!
Hey Gary. The rinse setting in this video was for 8 minutes. I have a 60k grain unit. Is 8 minutes enough time for any resin tank size or is it proportional?
Hi Gary, My water softener is not generating automatically at 2AM, can you please help me fix that issue, But when I press on the regenerate button... manually regenerate working
Keep in mind that it does not regenerate at 2 am every day, just when it needs to it regenerates then. Is the current time set correctly? Is the regen time set for 2 AM? Is it flashing regen today?
Thanks for your email reply to my comment. My Clack WS1 regenerated as programmed. Single tank. I reviewed all your videos and instructions. My system was installed in 2018, five buttons. I am having trouble with the brine tank. No water in the tank. None when it starts regeneration and none when it is finished. Just salt. My settings for NEXT DOWN and hold button are: 1-8, 2-dn, 3-8, 4-8, 6- .95 gal fill, 1500 gal, relay on, filtering 30. What is causing the tank from not filling with water. I am in a residential area, city water metered from the street. Can you help?
Hi Gary, they installed a Clack WS1 with a 1054 tank (48,000grains) in our new home, calculated for a family of four. But we are only two people and don't use a lot of water thanks to water saving toilets, washer and faucets. Our hardness is 10, iron is 0.075ppm, magnesium is 0.078ppm. The hardness is set at 11 and the salt usage is set for 9lbs/regen. Is the salt usage enough or should I increase it? We don't have unsoftened water to drink and don't want to use more salt than necessary, but at the same time want to make sure the hardness doesn't damage the faucets etc. Thanks for your help.
hi Gary. thanks for this video. i've got questions regards softener settings. question 1: after i set the 6th END cycle i am getting "Lo dc OFF" on my screen. do i need to set it? question 2: i've got capacity setting in kg - now it says 1.50 kg while yours shows 23k grains. is my setting correct or needs changing? question 3: after i set hardness to 19gpg in my case the next screen i see is hardness 2 setting - my current setting is flashing 0ppm. do i need to change it if i don't use the water mixer. thank you for your guidance.
Im wondering about the setting for hardenss we usually set up our clack at 20 for city water ..but i saw a video that said use 5 fot city and 20 is good for well water ..can you elaborate a bit....will running it at 20 hardness setting in city bad for the tank??? should i recomend that we use 5 for city and 20 for well???
It is 100% dependant on your city or well water. Some city water has a hardness of 35, so the 5 settings would not work. Other cities are 5, and others still everywhere in between. Contact your water supplier and ask them how hard your water is and set it up accordingly.
@@water_estore so that setting is intended to be set to the hardness level of the water in different places...knowing the hardness of the water beforehand ..then match the setting to the level of the water tested ?
Just got a water softener and have it set up for NaCl. If I wanted to switch to KCl for health reasons, would the pounds per regen increase by 20%? I have a 48k softener.
I was hoping you were going to go over how to reset error code 106 Mav ran too long. I’m having egg smell in house. Or if you can point me to a video. Thank you
Sorry to hear. I really can't suggest anything other than to follow the instructions in the video but you need to make sure you don't pause between the steps.
Hi Gary. I apologize if you covered this question in your video or in the comments already. I recently had a 48,000 grain softener installed. It looks like the installer adjusted the settings correctly. However, when it gets down to about 200-300 gallons remaining, our water begins to not feel soft until it regenerates again. Like I said, all of the settings appear to bet set correctly. However, the capacity setting is currently set to 48,000 to match the size, but I recall that you recommend setting it to 80% of full capacity. Does that mean I should set the capacity to 39,000 instead? If so, what is the reasoning behind the 80%? Thank you in advance!
Yes, you are correct. There are inefficiencies in the process and since not all 48,000 grains of capacity are used during regeneration (due to the shape of the tank) we use only 80% of the tanks capacity.
@@water_estore Thanks for the reply! Does raising the hardness setting essentially do the same thing as lowering the capacity setting? Just telling the system to regenerate sooner?
The settings are shown in the video unless yours is a 3 button valve then you would need to convert it by following this video ua-cam.com/video/jXr_eQwlpdM/v-deo.html
Hi Gary, I'm trying to understand how to set up a WS1 CI. Looked online, read the manuals and went through a few of your videos. Special thanks for the resin replacement video, was a breeze after watching it. But i can't find answers to a few questions. I can't understand how the valve determines the amount of salt it's taking. My settings are metric but probably not important. I can set the amount of salt that the water softener uses for regen. How is that implemented physically? Is it (a) controlled by setting brine tank refill duration with 0.5 gpm flow rate in mind and float valve shutting off the brine during draw once tank is empty? Does the WS1 use the float valve to shut off brine draw? Or (b) actual brine draw minutes with a particular injector in mind? The is no injector size setting, right? My settings now are 60 min brine draw, I assume this is brine draw and slow rinse together. Or not? How is slow rinse implemented then? I guess the question is how is the valve ensuring that it takes the right amount of salt? When I set 5 kg of salt for regen but 60 min for brine draw these two settings do clash, I run out of brine much earlier, then air is drawn in, in 60 minutes it will draw out about as much brine as my brine tank could hold if there was no salt. Is there a possibility to increase brine contact time, like a pause cycle or something? Read somewhere that boosts efficiency somewhat. Sorry for the long read and thanks in advance.
The higher the salt setting the more water is added to absorb more salt. The float is only used if circumstances occur that could overfill the brine tank. Once the brine has been fully drawn the cycle becomes slow rinse. If you have a 5 button Clack valve with three buttons on the top row and two on the bottom you can set a pause but I do not know why you would. I can't see how this would boost efficiency.
@@water_estore Hi and thanks for the answer. Regarding pause and efficiency I believe the idea was that prolonging contact time between brine and resin simply allows for more exchange to happen, higher depletion of sodium from introduced brine. Might be nonsense, but does make sense on the surface. As for the salt then I understand that the brine tank should hold just enough water after post fill to perform the next regen, right? Is there an air check valve to allow the transition from brine to rinse without sucking in air when brine is all drawn up? Or did I get it wrong again?
You should be able to clear it by removing the power connection to the circuit board, wait a few minutes before reconnecting and then change the settings.
Any ideas why my unit does not show the 6th cycle? From 5 (fill) it goes to a salt setting in lbs, dont see any end cycle. Unit appears to be the same one in this video. Thank you.
I replaced the power cord and the circuit board. I tested for power to the circuit board and the power line does have power but the new circuit board still doesn't respond and is blank. What else could it be?
when I go to change the filter pack and when I loosen the the nut to access the package and as I loosen the nut more it seems as though the water starts to come out under high pressure so I stopped.
Hey Gary. Thanks for the tips how to set up the hardness of the CI clack. If I have 469 µg/l iron = 0,47ppm iron and hardness 22,77 °dH = 405ppm (water well), that means I will have to set like 408-410 ppm in my clack CI? Is this correct? Right now I have 200ppm set in my clack and the water is very slippery sometimes. Thanks a lot.
Wow... this video just saved me a lot of frustration trying to decipher the owners manual that came with my "new to me" Fusion F2/F45 (5-button Clack WS1 with meter and 45k tank) softener. The guy I bought it from had no idea what it did, had it hooked up to city water so I had to replace the resin, and was clearly "playing" with the settings. I followed all of your install/startup videos, reloading the tank video, and a bunch of others. I installed the unit myself, then watched this one after I got it up and running. I also did a 20" 5-micron filter upstream of the softener to keep out the wildlife. Into this whole setup for about $1000 CDN and now my well water kicks ass 👍 Still kinda muddy on calculating my hardness (around 120mg/L so I have it set at 18 I think) and salt usage (I have it set at 12.5) but I'm pretty sure I've got it pretty close. I need to do a proper analysis and get away from these stupid litmus tests, but the girlfriends' super sensitive hair and skin is very happy so that's a pass for now. Thanks for all the help and videos Gary, keep em coming 👍
Hey gary i have a clack ws but 4 button with regen to the right and the other three split . it doesnt regenerate by itself . also its a two tank . 1 is hooked to brime and the other has some sort of air filter on with fleck 5600sxt. I have no idea why the fleck regens everyday at 8 even tho time is set to 12 and the clack doesnt regen u less i do it manually
The meter is not working on the Clack softener, this video will help ua-cam.com/video/Lr3jyGiJdC0/v-deo.html and the Fleck must be set top regenerate every day. Just change the settings on the Fleck, I don't do videos on Fleck products so i can't help you with those.
Hi Gary, Why I can’t customize the regen cycle time in my valve. I only have P0 to P99 codes. I have 5 buttons in a row clack valve. Please help thank you
Thje 5 button in a row valve has limited capabilities. You cannot change the cycle times unles you upgrade to the CC valve circuit baord and face plate ua-cam.com/video/jXr_eQwlpdM/v-deo.html
Check out my complete Clack WS1 3 button or TC valve programming here ua-cam.com/video/k95zf2bPJLs/v-deo.html
Thank you for your response. The fill is 9.5 gal. I reviewed your video concerning the "water softner clogged with salt". Assuming that my brine tank was clogged, I followed your instructions in the video. I used a broom pole and loosened the salt and removed all the salt down to the grid plate screen. It appeared there was clogging. I used some hot water and regenerated the system twice. There was about three to four inches of water above the grid plate after the regeneration. I never removed the grid plate, your video did not mention it and I didnt know if I should do anything with it. I really appreciate your videos and especially your concerns about my problems.
Our water softeners do not use the grid plate. If you have one I would remove and clean it before reassembling and adding salt.
Thank you Gary, you're a star! My question was regarding Softener System Set Up, Step 8S. We would prefer AUTO, and it was reading gallons. Your adivce to change it back to AUTO, press the down arrow until the gallons reach zero, and voila! AUto. Yep, definitely a star. Now under Installer Settings, Step 2I for Hardness, and Step 3I Days Override, which previously were not available have now returned.👍👍👍
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i particularly like this video because it includes the theory and the practice. Great. thank you.
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Thank you for recording and posting this valuable educational video.
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What a handsome man! So glad these videos exist. Very helpful in assisting me to understand my well water system. Thank you Gary! :)
So nice of you and thank you for your participation during the live stream.
i just started working tech at a water softener company this helps your a genius ..lol thanks
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Love your teaching videos. I have learned so much!
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I learn more with each viewing of videos :-) thanks!
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Your videos has helped me out so much! Thank you
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Hi Gary, (hope you read this, sorry for the long post) thank you very much for this video! Helping me out a lot. I am helping my father get his well straightened out here in south florida. It hasnt worked in a long time, except for pumping water which the pump broke recently. I got what i think is a really good deal on two clack 10x54 tanks, one with a ws1tc (3 button) and the other with a 5 button (back lit screen 5 button). It also came with a brine tank. Dates on the tanks are 11/2020 so not that old, got all for 300USD, which i feel is a fantastic deal (i hope). It appears, and im not sure why, they had the 5 button on the carbon filter with air over media plug, and the 3 button for the softener with the brine line.With this vid i feel comfortable swapping them and reprogramming the 5 button for softening and the 3 button for the carbon filtering.
Can i still use the air over media "plug connector" on the 3 button since the 5 button will be getting the brine pickup installed, or does that need to be sealed up somehow?
You can replace the air over media air inlet with a plug which is made for that purpose. Likely the 5 button they were using for an air over media iron filter. Before doing anything at this stage I would have the water tested to find out exactly what you need befoe spending anymore money. We ahve info about water testing here waterestore.com/pages/free-water-test-evaluation-the-water-estore then if you need both the iron filter and water softener I would convert the 3 button to a 5 button and go from there.
Great video! About to order a new board and transformer. I know I have a 5 button clack. How can I confirm it is a ws1? How can I determine valve diameter?
All Clack 5 button valves are WS1. If your is for residential use and the plumbing connected to it is 1" or smaller it is a 1" valve.
Sorry I missed your live feed but great information thank you so much for what you do
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Hello, thanks for your videos. I have questions: we have Clack ws1 and our water PPM is 1800. what will be the best settings for case. thanks in advance ❤
That is likely your total ppm (TDS). What is your hardness ppm or gpg?
thanks Gary for those video they are great :)
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This guy knows his stuff!!!!!!
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You indicated in this video that a water softener should regenerate at least once every 14 days (Days Override setting). You said this would mitigate the clumping of the resin beads and "fluff up" the media. I have never heard of this before. I am a single person with a 32,000 grain capacity softener. It is set on AUTO Regen so it determines when to regen based on water hardness (23 grains) and softener capacity and gallons used (metered). This has been about every 17 days for me. When I configured the Days Override setting to 14 days my gallons per regen decreased accordingly. Now it will use more water and salt.
Question: Is it really necessary to configure the Days Override setting to 14 days?
Yes, if you want to maximize the life of your water softener.
@@water_estore Thank you for replying.
Hi Gary, thank you again for your super helpful videos. My iron filter is configured for 15min backwash and 45 min air draw. I noticed that water comes out decently clear from the kitchen faucet, but left for a few minutes in a cup it slowly oxidizes (yellow water after maybe 5 minutes, and the smell is super metalic like coins - color and oxidation improves by the end of the day but the smell remains). What would be the max air-draw time I can safely configure to increase the air bubble in the tank, and see if this helps to give water a better chance to oxidize inside the tank and be properly filtered by the media? Thank you as always!!
60 minutes
Hey Gary, thank you for this video, it's absolutely great! One question though, what does the System Capacity (22:37) value influence? I use German Hardness units and I have this parameter expressed in cubic meters. I have 25kg of resin and got this parameter set by installer to 62m3.
Also want to ask how to calculate my how many grains is 25kg of resin?
One cubic foot is 32,000 grains. The capcity tells the valve how big the media tank is so the valve knows how often to regenerate the media based on the settings.
Hello Gary, I acquired a 96000 grain softener, trying to find a good salt setting for it. Our hardness is around 10. 20-25lbs per regeneration sound about right?
Hopefully this is for a commercial application becasue this is waaaay too larger for a home. But yes, I would set it at 24 lbs.
Hi Gary
Thnx a lot for very helpful video.
I have 2 questions to you.
As far as i know there are at least 2 ways of regeneration of resin, upflow and downflow. I ve heard upflow is better (more effective), is that true? If yes how to change it in WS1CI?
Yes, all things being equal upflow is slightly more efficient but typically upflow water softeners are more complex, expensive and finnicky. Clack does not recommend switching the valve over from a downflow to an upflow so I do not recommend it sinceI don't know how.
@@water_estore Thank you for support and fast answer
well you just saved me hundreds of dollars. Message on control valve says error 1, call technician. I was able to correct problem with your instructions. I have Earthsmarte Filtration system who just filed bankruptcy and have no service technicians. also glad to know the valves are universal.
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Good video! Is there a “Vacation “ setting ? So the softener won’t regenerate, with the house water turner OFF, while I’m away ?
No but if your house water is off the unit will think it regenerates every 14 days but with no water to regenerate nothing will happen.
Gary, does your 30k hum water softener ever go on sale or any discounts? Thanks
We offer it every day at a discounted price. It is a high quality Made in USA softener with the premium Clack valve, we have it here waterestore.com/products/hum-deluxe-water-softener-30-000-grain
Our water here from the beginning I was told was soft water. This is a new water filter(upgrade from a greensand filter) with a different company(New Clack Filter). The water does have Sulfur, Iron and Manganese. The installer has the setting on softening and it looks like all the default settings. The toilet tanks are getting brick colored. Otherwise the water tastes good and feels good and no smell. I notified the installer and he told me it looks like a little bit of iron. He said he would come over this week. Should I ask him why isn't the setting set to filtering instead of softening? I'm about to start programing this thing myself per your videos. Thanks
Thsi video shows the correct settings for a water softener. If it's an iron filter the correct settings are here ua-cam.com/video/AaAfTlDNUF0/v-deo.html
Hi Gary - is there a way to tell if my system is physically an upflow or downflow softener? What would the symptoms of a down flow softener set to upflow be? Would it work the same but use different times and skip a backwash step? (looking at the clack manual)
Thanks!
This video should help ua-cam.com/video/GedMruLfXhY/v-deo.html Pre fill is upflow.
I have watched so many of your video tutorials that I have become an expert! 🤣 You directed me to this video when I had a question in one of your other videos and at first, as I started watching, I thought "I've already graduated from the softening course and need a course in filtering". I almost gave up but out of curiosity I kept watching and Bam! Halfway thru you hit the nail on the head on what I needed help on. My Air Over Media filter settings. Thanks! But, again, I kept watching (even as I had all the info need on my AOM) and now wonder if a twin tank softener is what I need due to a hardness reading of the well water at 390. If I can't afford to add a tank is there a setting in my WS1 on the single tank softening tank that can help maintain soft water. We are a 2 person cottage size house. Which setting should I concern myself with to keep the water soft 24/7?
PS, you did touch on my 4 button system enough to figure out what I needed. Thanks
At 390 ppm of hardness (23 gpg) you fine with the single tank. Assuming there is no iron set it for 25 gpg of hardness. If there is iron, check out this video ua-cam.com/video/XMY69hdhX44/v-deo.html
I have a question, I live in South Florida, I have a clack twin tank softener. We have sulfur and iron and they use a carbon tank with a chlorine tank for backwashing. It was analog with the pins, easy, but that was replaced with a clack valve head. Slowly the water started smelling. I called and they checked the settings but still smells. What would the settings be for the carbon filter with the clack valve and a chlorine backwash tank? Just want to check the settings myself.
Not really sure because we don’t recommend chemical systems but likely backwash every 3 days
Great video. Really got confused at the middle of your presentation. I have the clack water softner for my home. 5 buttons. Use city water. I dont get the same menus you show. For example number six-off.
Yours likely just has older software.
Hey Gary, Great video. I am trying to figure things out in my new house which is on a well. I have the same unit (Clack WS1 30,000 grain softener) for my family of 4 (2 adults and 2 small kids) which I think it a bit undersized. I also have a Hardness of 31 GPG which doesn't help the situation but there is also an iron filter to deal with the little bit of iron but high sulphide. So for the Softner I am trying to fine tune the setting as they we all default when we moved in. So I set the Hardness so 33, the salt lbs to 10, and the capacity to 24000. I understand it will probably regen every 2-3 days but Is there anything else I should change other than get a bigger capacity unit? lol. Thanks!
No, that's it but it is way too small for your family. Don't be surprised if it regenerates every day.
Hey Gary. The rinse setting in this video was for 8 minutes. I have a 60k grain unit. Is 8 minutes enough time for any resin tank size or is it proportional?
Correction, 4 minute on rinse and 8 minutes on backwash. Are all these the same no matter how big the resin tank is?
Yes, use the same settings.
Hi Gary, My water softener is not generating automatically at 2AM, can you please help me fix that issue,
But when I press on the regenerate button... manually regenerate working
Keep in mind that it does not regenerate at 2 am every day, just when it needs to it regenerates then. Is the current time set correctly? Is the regen time set for 2 AM? Is it flashing regen today?
@@water_estore thank you. My problem resolved
Thanks for your email reply to my comment. My Clack WS1 regenerated as programmed. Single tank. I reviewed all your videos and instructions. My system was installed in 2018, five buttons. I am having trouble with the brine tank. No water in the tank. None when it starts regeneration and none when it is finished. Just salt. My settings for NEXT DOWN and hold button are: 1-8, 2-dn, 3-8, 4-8, 6- .95 gal fill, 1500 gal, relay on, filtering 30. What is causing the tank from not filling with water. I am in a residential area, city water metered from the street. Can you help?
Are you sure the fill is .95? It should be 9.5
Hi Gary,
they installed a Clack WS1 with a 1054 tank (48,000grains) in our new home, calculated for a family of four. But we are only two people and don't use a lot of water thanks to water saving toilets, washer and faucets.
Our hardness is 10, iron is 0.075ppm, magnesium is 0.078ppm. The hardness is set at 11 and the salt usage is set for 9lbs/regen.
Is the salt usage enough or should I increase it? We don't have unsoftened water to drink and don't want to use more salt than necessary, but at the same time want to make sure the hardness doesn't damage the faucets etc.
Thanks for your help.
Yes, all is correct but your water softener is oversized for your family so you will use more salt
@@water_estore Thanks Gary. It seems that builders often install softeners assuming the number of occupants instead of asking.
Hi Gary, do you use top basket only on a water softener?
Top basket plus basket at the bottom of the riser tube.
hi Gary. thanks for this video. i've got questions regards softener settings. question 1: after i set the 6th END cycle i am getting "Lo dc OFF" on my screen. do i need to set it? question 2: i've got capacity setting in kg - now it says 1.50 kg while yours shows 23k grains. is my setting correct or needs changing? question 3: after i set hardness to 19gpg in my case the next screen i see is hardness 2 setting - my current setting is flashing 0ppm. do i need to change it if i don't use the water mixer. thank you for your guidance.
1) No, just ignore it. 2) that is salt setting in metric, not water softener capacity which is 23k grains. 3) I don't understand this one.
Check out the Live Stream replay, lots of great information here for you!
Im wondering about the setting for hardenss we usually set up our clack at 20 for city water ..but i saw a video that said use 5 fot city and 20 is good for well water ..can you elaborate a bit....will running it at 20 hardness setting in city bad for the tank??? should i recomend that we use 5 for city and 20 for well???
It is 100% dependant on your city or well water. Some city water has a hardness of 35, so the 5 settings would not work. Other cities are 5, and others still everywhere in between. Contact your water supplier and ask them how hard your water is and set it up accordingly.
@@water_estore so that setting is intended to be set to the hardness level of the water in different places...knowing the hardness of the water beforehand ..then match the setting to the level of the water tested ?
Just got a water softener and have it set up for NaCl. If I wanted to switch to KCl for health reasons, would the pounds per regen increase by 20%? I have a 48k softener.
Great question! You need to increase the "salt" content by 20%
@@water_estore So if my sodium is set to 9lbs per regen, I need to set it to 11.5-12lbs?
Can the Softener be expose to the rainy weather
If it has a weather cover it can.
I changed my water softening programming but for some reason my capacity changed from 600 gallons to 680 gallons. Not sure what I did wrong.
If you increased the hardness or decreased the tank capacity this will happen
I was hoping you were going to go over how to reset error code 106 Mav ran too long. I’m having egg smell in house. Or if you can point me to a video. Thank you
Actaully I do talk about it at about 12:50 ua-cam.com/users/livec6r7qUK8to4?si=2AOJKwd1AhaB8WDI&t=771
I attempted to follow your instructions and now cannot get my Clack unlocked Please help
Sorry to hear. I really can't suggest anything other than to follow the instructions in the video but you need to make sure you don't pause between the steps.
Hi Gary. I apologize if you covered this question in your video or in the comments already. I recently had a 48,000 grain softener installed. It looks like the installer adjusted the settings correctly. However, when it gets down to about 200-300 gallons remaining, our water begins to not feel soft until it regenerates again. Like I said, all of the settings appear to bet set correctly. However, the capacity setting is currently set to 48,000 to match the size, but I recall that you recommend setting it to 80% of full capacity. Does that mean I should set the capacity to 39,000 instead? If so, what is the reasoning behind the 80%? Thank you in advance!
Yes, you are correct. There are inefficiencies in the process and since not all 48,000 grains of capacity are used during regeneration (due to the shape of the tank) we use only 80% of the tanks capacity.
@@water_estore Thanks for the reply! Does raising the hardness setting essentially do the same thing as lowering the capacity setting? Just telling the system to regenerate sooner?
How to set to regenerate automatically so I don’t have to continue to push regen . 93 year old mother moved in and we are using more water. Thank you
The settings are shown in the video unless yours is a 3 button valve then you would need to convert it by following this video ua-cam.com/video/jXr_eQwlpdM/v-deo.html
Hi Gary,
I'm trying to understand how to set up a WS1 CI. Looked online, read the manuals and went through a few of your videos. Special thanks for the resin replacement video, was a breeze after watching it. But i can't find answers to a few questions.
I can't understand how the valve determines the amount of salt it's taking. My settings are metric but probably not important.
I can set the amount of salt that the water softener uses for regen. How is that implemented physically? Is it (a) controlled by setting brine tank refill duration with 0.5 gpm flow rate in mind and float valve shutting off the brine during draw once tank is empty? Does the WS1 use the float valve to shut off brine draw? Or (b) actual brine draw minutes with a particular injector in mind? The is no injector size setting, right? My settings now are 60 min brine draw, I assume this is brine draw and slow rinse together. Or not? How is slow rinse implemented then?
I guess the question is how is the valve ensuring that it takes the right amount of salt? When I set 5 kg of salt for regen but 60 min for brine draw these two settings do clash, I run out of brine much earlier, then air is drawn in, in 60 minutes it will draw out about as much brine as my brine tank could hold if there was no salt.
Is there a possibility to increase brine contact time, like a pause cycle or something? Read somewhere that boosts efficiency somewhat.
Sorry for the long read and thanks in advance.
The higher the salt setting the more water is added to absorb more salt. The float is only used if circumstances occur that could overfill the brine tank. Once the brine has been fully drawn the cycle becomes slow rinse. If you have a 5 button Clack valve with three buttons on the top row and two on the bottom you can set a pause but I do not know why you would. I can't see how this would boost efficiency.
@@water_estore Hi and thanks for the answer. Regarding pause and efficiency I believe the idea was that prolonging contact time between brine and resin simply allows for more exchange to happen, higher depletion of sodium from introduced brine. Might be nonsense, but does make sense on the surface.
As for the salt then I understand that the brine tank should hold just enough water after post fill to perform the next regen, right? Is there an air check valve to allow the transition from brine to rinse without sucking in air when brine is all drawn up? Or did I get it wrong again?
Or is the brine draw metered? The valve is the one you mentioned, 3 and 2 buttons.
How do I correct an error code 1006 that I inadvertently set while trying to reset my backflush time. Fusion 2 Waterite iron filter.
You should be able to clear it by removing the power connection to the circuit board, wait a few minutes before reconnecting and then change the settings.
Any ideas why my unit does not show the 6th cycle? From 5 (fill) it goes to a salt setting in lbs, dont see any end cycle. Unit appears to be the same one in this video. Thank you.
You might not have the 2nd backwash enabled. In that video it shows you how to enable it.
I replaced the power cord and the circuit board. I tested for power to the circuit board and the power line does have power but the new circuit board still doesn't respond and is blank. What else could it be?
Really there are just the 2 parts, so I don't know what it could be.
when I go to change the filter pack and when I loosen the the nut to access the package and as I loosen the nut more it seems as though the water starts to come out under high pressure so I stopped.
Be sure to shut off the water and then start a regeneration to release the pressure before opening it up
My is fy Ichokwan
I just buying this house i just look at this water softener look like is not working any idea what can i do
Check the info in this video ua-cam.com/video/Lr3jyGiJdC0/v-deo.html
Hey Gary. Thanks for the tips how to set up the hardness of the CI clack. If I have 469 µg/l iron = 0,47ppm iron
and hardness 22,77 °dH = 405ppm (water well), that means I will have to set like 408-410 ppm in my clack CI? Is this correct? Right now I have 200ppm set in my clack and the water is very slippery sometimes. Thanks a lot.
For every 1 ppm of iron you add 85 ppm to the hardness. So in your case, 405 + 42 = 447 ppm or 26 gpg
@@water_estore Thanks a lot!
Wow... this video just saved me a lot of frustration trying to decipher the owners manual that came with my "new to me" Fusion F2/F45 (5-button Clack WS1 with meter and 45k tank) softener. The guy I bought it from had no idea what it did, had it hooked up to city water so I had to replace the resin, and was clearly "playing" with the settings. I followed all of your install/startup videos, reloading the tank video, and a bunch of others. I installed the unit myself, then watched this one after I got it up and running. I also did a 20" 5-micron filter upstream of the softener to keep out the wildlife. Into this whole setup for about $1000 CDN and now my well water kicks ass 👍
Still kinda muddy on calculating my hardness (around 120mg/L so I have it set at 18 I think) and salt usage (I have it set at 12.5) but I'm pretty sure I've got it pretty close. I need to do a proper analysis and get away from these stupid litmus tests, but the girlfriends' super sensitive hair and skin is very happy so that's a pass for now.
Thanks for all the help and videos Gary, keep em coming 👍
How do I change the amount of gallons in a WS2H.
Thank you
Sorry, I don't know what an WS2H is.
Hey gary i have a clack ws but 4 button with regen to the right and the other three split . it doesnt regenerate by itself . also its a two tank . 1 is hooked to brime and the other has some sort of air filter on with fleck 5600sxt. I have no idea why the fleck regens everyday at 8 even tho time is set to 12 and the clack doesnt regen u less i do it manually
The meter is not working on the Clack softener, this video will help ua-cam.com/video/Lr3jyGiJdC0/v-deo.html and the Fleck must be set top regenerate every day. Just change the settings on the Fleck, I don't do videos on Fleck products so i can't help you with those.
Hi Gary, Why I can’t customize the regen cycle time in my valve. I only have P0 to P99 codes. I have 5 buttons in a row clack valve. Please help thank you
Thje 5 button in a row valve has limited capabilities. You cannot change the cycle times unles you upgrade to the CC valve circuit baord and face plate ua-cam.com/video/jXr_eQwlpdM/v-deo.html
how can i tell if is a 1 in valve
Good question! The inside diameter of the bypass is 1"
I trying set up but it wasn’t do anything
The valve might be locked, did you try this? ua-cam.com/video/bU3wW29R7iE/v-deo.html
Who to Reset the program which Error code 106 who rectify this
This video will help you with error codes. ua-cam.com/video/v_oF5w5dB1U/v-deo.html
I can't follow ur explanations
Sorry to hear. Let me know if you have any questions.