restricted airspace unlock not working - how to fix restricted airspace unlock

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DJI Flysafe not working,
[e-mail]
Make sure your email has
1) Flight Controller Serial Number of the aircraft. Please check the attachment for reference to locate the number.
2) Flight location longitude, latitude where the issue occurred. Please provide the information in the format of longitude: 1.123456; latitude: 1.123456;
3) Your DJI Account email;
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Gps coordinates
gps-coordinates.org/
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