366. Dissecting Workplace Friction: A Deep Dive feat. Robert Sutton

Why does there seem to be such a struggle to get things done in some organizations? How can you unlock the mystery behind the persistence of bad management practices? What is the problem of inaction, and how are workplaces impacted by the human tendency to add rather than subtract?
Robert Sutton is a Professor of Organizational Behavior at the Stanford Graduate School of Business and the author and co-author of several books, including his latest book, The Asshole Survival Guide: How to Deal with People Who Treat You Like Dirt, and his upcoming book The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder.
Bob and Greg discuss practical examples of organizational friction, examining the story of Larry Page and Google, observing the transformative leadership of Satya Nadella at Microsoft, and even sharing his personal triumphs and trials. Greg questions the place of assholes in positions of power and the impact they have on organizations. Bob talks about time management and its crucial role in the daily operations of organizations, sharing stories from companies that have triumphed and those who stumbled.
They also discuss the potential of AI and textual analysis in identifying bottlenecks within a company. Tune in, learn, and transform your workplace.
unSILOed Podcast is produced by University FM.