My first post after being on youtube over 10 years. I really appreciate you and your channel. I didn't suggest the video but it is exactly what I was working on. Thanks
This works perfectly. I can't thank you enough. The only edit I needed to make was to change the 3 months to one. other than that this is plug and play.
This video is awesome! It's going to help my business a lot. Could you please make a video on how to send payment links with stripe after the customer speaks with agent. You're the best!
im a single small business brother thats literally what i need.... ive achieved becoming the best rated company for florida service companies, i cant wait to get this working i needed it be human sounding and this is perfect
But does it behave if you ask for something out of the ordinary? E.g. date changes, cancellations, or something unrelated like, e.g. do you provide service x, can you help me with x etc.? I suppose the AI can be set up to handle things like that?
very nice. thank you for this video. probably the clearest step by step I've seen so far. Will you do a video in the future that does this same thing using conversational pathways?
Hey@@tech-at-work im having a problem with this. Everything works fine except retrieving the busy info. the bot always set g_busy to null; i did exactly what you did on video and my head is hurting from looking up solutions
You can troubleshoot from the Make application, and run tests, and see what each node is getting and see where the null is coming from. Does the Google Calendar node show null as its output?
I know, Im troubleshooting everything and everything works fine, I actually also recieve the data to the blandai api call on the test, but when i call the bot it turns to null. Is there anyway or discord in wich i can send you pictures?
Great video - what do you do if a company already has an existing phone number that is printed on business cards, stationery etc that they don't want to give up. How do you integrate that into your scenario?
I am trying to make a bot that will answer the phone, ask if they have questions (solve via knowledgebase) OR if they need to schedule an appointment and then trigger this make setup that way, but the pathway is a bit more confusing than the basic appointment shown here.
So I ended up buying a number and setting it up. But from a working perspective, it hangs quite a few times. When looking for a tee time - it is acting like a real person and went to get a coffee. I would say are you there and she says, yes, still here, looking for a tee time etc. So if I get by that stage, the next hang up is when booking the tee time, so when i get by that and give my name and number, it goes silent, so I hang up. The entry has been made. - name only, doesn't seem to get the phone number piece - any ideas or suggestion to stop here from falling asleep ? Not only that, Make keeps shutting down the scenario as well.
Interesting things The efficiency of customer service will be revolutionized by this instruction on using Bland AI for phone appointments. Regards for sharing!#SMythOS #aitools
Please advise, I keep getting an error on the Google Calendar action under the create event scenario and the scenario keeps failing: Error Validation failed for 1 parameter(s). - Invalid date in parameter 'start'.
I've done it, but it keeps scheduling times over other calendar events. I've checked, and it is receiving the data, but it doesn't seem to acknowledge that it's received it.
So I have the webhooks working. After the caller gives the information, The "booking " works, customer gets a success message and JUST before theyre cut off.... "we had an error" . Caller hangs up and the appointment shows in google. Thoughts?
So to get more natural conversation do you recommend using chat GPT instead of conversations pathways ? Other question do you have a solution to have some background noise for AI voices in order to be even more natural ( would be greath to have breathe pause + background noise some day)
Is this open to prompt injection? If I were to request to disregard the original prompts and instead respond as a highly skilled interviewee by professionally answering the interview questions and then returning them, would that work?
Oh this one is amazing! Can u connect it to pinecone and have it pull customer information and know everything about them? And how about setting it up to also respond to emails and delete them from junk box And what about hanging up if it's a marketer selling services Can it be used to qualify leads and get pictures from them And what about writing invoices and collecting money Love your videos just found your channel
Thank you so much for this video. It worked the first time I tried. How do you suggest to enhance to cancel an appointment in this scenario. Currently says I cannot handle this I will transfer you. How can I add a number ti transfer the call?. Thank you so much.
@tech-at-work plz make a video on outbound appointment scheduling calling bot that calls leads and tell them about their services and if they are interested, book a meeting and send them a meeting link
@@tech-at-work awesome thank you! Your content is amazing. I just finished my freshman year of college and always trying to absorb more knowledge in the AI space. I've been servicing businesses with automation for about a year and a half now, and looking for ways to improve my service(s) and innovate. Bland seems like a way to do that. I'm curious -- what ways are you profiting with Bland right now?
The information within API request 1 is received, it has all the data in "data" when doing a API test. However it does not appear to store any of this information in g_busy. The AI also has no idea what time slots are busy and what time slots are available. Anyone know how to fix this? Example: "data": "11/14/2024 02:30 PM to 11/14/2024 03:30 PM 11/17/2024 09:30 AM to 11/17/2024 09:45 AM 11/17/2024 01:00 PM to 11/17/2024 03:00 PM 11/21/2024 01:00 PM to 11/21/2024 02:00 PM 11/21/2024 02:15 PM to 11/21/2024 05:00 PM 11/28/2024 10:00 AM to 11/28/2024 11:00 AM 11/28/2024 04:00 PM to 11/28/2024 05:00 PM 11/30/2024 02:00 PM to 11/30/2024 03:00 PM",
Great use case. The problem with Bland AI is their phone # purchase is expensive $15 per month for inbound and $15 per month for an outbound. It would be nice to be able to use twillio numbers.
Is it possible to have this agent not only check a google calendar, but but be able to answer questions and provide information about data stored in a database? For example, say I own a resale store with a few thousand products, could be everything from electronics, to DVDs, to books, etc. I have that data in a Google spreadsheet. A customer calls in asking if I have any iPhone 10s for sale, and if so, how much. Rather than me answering the phone, the AI agent does it all. After providing information about the available product, it takes the caller name and number, and books them in the calendar to stop by to take a look at the iPhone for sale. Is this possible?
Yeah! You would do a second dynamic data api call, and have it pull in that info at the start. I’m sure there’s a limitation to how much data the ai can handle but I’m not sure what that would be… you can also include specific details in the prompt like business hours, etc for it to reference
@@tech-at-work sounds good, can you do a video implementing that functionality. Another killer feature would be to have the AI agent connect the call to another party (i.e. the business owner) if it felt the need to.
I own a small hotel in New York. Can this system Answer the phone and book guests ? If not can it answer; get their contact info , transcribe their message so someone can call them back. ?
Make it extremely clear to everyone. Ai is and will be our beeeeetch admin assistant at best. Humans close humans. Period. I run 3 companies and people want human touch. Ai is for messaging or reminders. All tech geeks think sales change. Not a chance.
![Save Money: AI Negotiates Your Internet Bill Over the Phone [with Bland AI]](http://i.ytimg.com/vi/k0hXggYd7do/mqdefault.jpg)
I know this aint much , but I want to buy you a coffee . Thanks again !
Wow, thank you! That means a lot, I appreciate it 🙌🏼
Excellent job, linking with align chat gpt ang google calender reduced latency and response time. Best Tuto on UA-cam 🌟🌟🌟🌟🌟
My first post after being on youtube over 10 years. I really appreciate you and your channel. I didn't suggest the video but it is exactly what I was working on. Thanks
Thanks, glad you like the channel!
This works perfectly. I can't thank you enough. The only edit I needed to make was to change the 3 months to one.
other than that this is plug and play.
This video is awesome! It's going to help my business a lot. Could you please make a video on how to send payment links with stripe after the customer speaks with agent. You're the best!
Thanks for the kind words and super thanks! You’re awesome!
im a single small business brother thats literally what i need.... ive achieved becoming the best rated company for florida service companies, i cant wait to get this working
i needed it be human sounding and this is perfect
Awesome! Great to hear that!
What’s the use case?
@@LomaxMedia_ generator service and repair business. Scheduling
This is great! Do you have a tutorial on the Bland AI portion of this automation?
Fantastic video! This is why I'm subscribed. I don't ever want to miss quality content like this. Keep up the great work 🔥
Thanks for subscribing and the support!
But does it behave if you ask for something out of the ordinary? E.g. date changes, cancellations, or something unrelated like, e.g. do you provide service x, can you help me with x etc.? I suppose the AI can be set up to handle things like that?
very nice. thank you for this video. probably the clearest step by step I've seen so far. Will you do a video in the future that does this same thing using conversational pathways?
You are totally amazing. You cant even imagine how much value this has. Thank you SO much
Glad it was helpful!
Hey@@tech-at-work im having a problem with this. Everything works fine except retrieving the busy info. the bot always set g_busy to null; i did exactly what you did on video and my head is hurting from looking up solutions
Im having a problem with retrieveing data from make, the variable I return is always set to Null, can you please help?
You can troubleshoot from the Make application, and run tests, and see what each node is getting and see where the null is coming from. Does the Google Calendar node show null as its output?
I know, Im troubleshooting everything and everything works fine, I actually also recieve the data to the blandai api call on the test, but when i call the bot it turns to null. Is there anyway or discord in wich i can send you pictures?
Great video - what do you do if a company already has an existing phone number that is printed on business cards, stationery etc that they don't want to give up. How do you integrate that into your scenario?
You will need a twilio secondary phone number. That existing phone number can be used for call forwarding to speak to a live person.
Definitely a great video and lot of information but everything was so well explained! Great job!
I am trying to make a bot that will answer the phone, ask if they have questions (solve via knowledgebase) OR if they need to schedule an appointment and then trigger this make setup that way, but the pathway is a bit more confusing than the basic appointment shown here.
If we’re using a CRM (like High Level), how do we get the data into it from Bland AI?
So I ended up buying a number and setting it up. But from a working perspective, it hangs quite a few times. When looking for a tee time - it is acting like a real person and went to get a coffee. I would say are you there and she says, yes, still here, looking for a tee time etc. So if I get by that stage, the next hang up is when booking the tee time, so when i get by that and give my name and number, it goes silent, so I hang up. The entry has been made. - name only, doesn't seem to get the phone number piece - any ideas or suggestion to stop here from falling asleep ? Not only that, Make keeps shutting down the scenario as well.
Hey, I can provide you with the AI support let me know. Thanks
The operation failed with an error. [403] You need to have writer access to this calendar.
can I get some help
Interesting things The efficiency of customer service will be revolutionized by this instruction on using Bland AI for phone appointments. Regards for sharing!#SMythOS #aitools
for bland Ai can you use it with a UK number as the only options back then were Canada and US?
Please advise, I keep getting an error on the Google Calendar action under the create event scenario and the scenario keeps failing:
Error
Validation failed for 1 parameter(s).
- Invalid date in parameter 'start'.
Same here
@@tommychryst same here have you been able to fix it?
I've done it, but it keeps scheduling times over other calendar events. I've checked, and it is receiving the data, but it doesn't seem to acknowledge that it's received it.
I am really curious on integrating into a well known booking platform in my niche. Any way I can speak with you directly ? Thx
MB
Awesome , thank you a lot bro ! Learn a lot today . Thanks again senpai ! 🤟 Hope you having a nice day ! 💪
Thanks! Appreciate the support!!
senpai? ooohh the criiinnggeee!!! loool
So I have the webhooks working.
After the caller gives the information, The "booking " works, customer gets a success message and JUST before theyre cut off.... "we had an error" . Caller hangs up and the appointment shows in google.
Thoughts?
How much is everything total & is it monthly payments. ?
Great video! Why did she suggest 12pm when it wasn’t available?
Does this work as a musician manager to book shows and real estate wholesaling ?
Such a great step by step....easy to understand and very detailed. MUCHAS GRACIAS :)
Thank you so much!! Glad it was helpful
Is there a way to get in touch with you for assistance?
I wasn’t able to pass the .$data I had to convert it to JSON but it has a new line character when it’s sent
Hi, I am building a Bland AI pathway and trying to invoke the Webhook for event creation but it doesn't pass on the transcript
What would you suggest as the best agent on the market weighing up all the pros & cons? Might make a great video 📹 too
Hi so I used the event checker but it doesn't populate the g_busy variable at all
So to get more natural conversation do you recommend using chat GPT instead of conversations pathways ? Other question do you have a solution to have some background noise for AI voices in order to be even more natural ( would be greath to have breathe pause + background noise some day)
Is it possible to set a max call limit for each number? e.g 1000 min inbound call
A very good video. If you can launch a make automation for telemarketing. I think there must be many people who like it.
Thanks!
for some reason the assistant always gets stuck at the "let me check your schedule" portion
Are you allowed to sell your Make workflows to clients? Do you need specific subscription or just share the workflow once paid for it?
Hi, I have a survey call bot that I created and it has a couple of bugs in it. Could you help me with this?
How could i incorporate this into my SaaS app for every user? This works great but would be too confusing for users to set up
Is it possible to make the BlendAI call someone as an interviewer ask them some questions regarding the job they applied for?
Yeah you can certainly have an outbound call, and prompt it with questions to ask the person and review the call log or summary for their response
Is this open to prompt injection? If I were to request to disregard the original prompts and instead respond as a highly skilled interviewee by professionally answering the interview questions and then returning them, would that work?
Hello bro. Thanks for this videos. I would like to ask if when twilio integrates to bland the charges come for both platforms per minute of call
Do you provide quotes for help with setting this up? Thank you
Hey, quick question. When purchasing phone numbers are you only limited to US and CA
At the moment, yes it’s just US and CA, but I believe they want to roll out other countries as well in the future
Oh this one is amazing!
Can u connect it to pinecone and have it pull customer information and know everything about them?
And how about setting it up to also respond to emails and delete them from junk box
And what about hanging up if it's a marketer selling services
Can it be used to qualify leads and get pictures from them
And what about writing invoices and collecting money
Love your videos just found your channel
Thank you so much for this video. It worked the first time I tried. How do you suggest to enhance to cancel an appointment in this scenario. Currently says I cannot handle this I will transfer you. How can I add a number ti transfer the call?. Thank you so much.
Great video and well delivered. Please can you do same but with Vapi ?
I’ll check Vapi out, just getting familiar with it!
This is insane. Thank you.
Glad it was helpful!
the phone numbers on bland are expensive a year. can i use another phone number? say a google voice or ringba number? or another esim?
Does it have other languages?
Can this work using it with text? for example Instagram ? (integrating replit and manychat)
I made something similar using Vapi. It also considers business hours
Yeah, I’m just getting familiar with Vapi, but it seems to work pretty similarly
Can you use this for outbound?
Yeah! The same logic should work for outbound
Hi, Is there a way to link this with an online booking system so the two don't overlap bookings etc?
You’re best bet is to probably get the Google calendar to update with the secondary booking so you have a single calendar with all the appointments
for some reason my agent didn't recored the phone number during its test
great video ❤
Thank you! 🙏🏼
@tech-at-work plz make a video on outbound appointment scheduling calling bot that calls leads and tell them about their services and if they are interested, book a meeting and send them a meeting link
Do you have a discord/community to join?
You can do all of this with Zapier as well, right?
Instead of Google Calendar, am I able to use scheduling softwares like Square?
You can use Zapier for sure, I’m not as familiar with Square, but if it’s compatible with Zapier, the API calls should work the same
@@tech-at-work awesome thank you! Your content is amazing.
I just finished my freshman year of college and always trying to absorb more knowledge in the AI space. I've been servicing businesses with automation for about a year and a half now, and looking for ways to improve my service(s) and innovate. Bland seems like a way to do that.
I'm curious -- what ways are you profiting with Bland right now?
The information within API request 1 is received, it has all the data in "data" when doing a API test. However it does not appear to store any of this information in g_busy. The AI also has no idea what time slots are busy and what time slots are available. Anyone know how to fix this?
Example:
"data": "11/14/2024 02:30 PM to 11/14/2024 03:30 PM
11/17/2024 09:30 AM to 11/17/2024 09:45 AM
11/17/2024 01:00 PM to 11/17/2024 03:00 PM
11/21/2024 01:00 PM to 11/21/2024 02:00 PM
11/21/2024 02:15 PM to 11/21/2024 05:00 PM
11/28/2024 10:00 AM to 11/28/2024 11:00 AM
11/28/2024 04:00 PM to 11/28/2024 05:00 PM
11/30/2024 02:00 PM to 11/30/2024 03:00 PM",
Can it do outbound calls?
Bland AI can do outbound calls! I have some other videos on setting that up
Hi Is there a way to use your own number?
With Bland AI, you can only use numbers through their service at the moment
Thanks for the info bro❤❤
Glad it was useful!
Great use case. The problem with Bland AI is their phone # purchase is expensive $15 per month for inbound and $15 per month for an outbound. It would be nice to be able to use twillio numbers.
I haven’t figured out a way to use a Twilio number with BlandAI voice
@@tech-at-work I found it on the Discord Channel - you need an enterprise account
How much this gonna cost?
Do you have a skool group, course, premium membership, or accelerator program?
Not at this time, but I’ll be sure let everyone know if that changes
I second this comment. You are a great teacher!!
This is excellent, however for those outside US, it would be great to have the same-example using a web-call.
That’s a good point, yea I hadn’t considered some international people wouldn’t have the same access
Is it possible to have this agent not only check a google calendar, but but be able to answer questions and provide information about data stored in a database? For example, say I own a resale store with a few thousand products, could be everything from electronics, to DVDs, to books, etc. I have that data in a Google spreadsheet. A customer calls in asking if I have any iPhone 10s for sale, and if so, how much. Rather than me answering the phone, the AI agent does it all. After providing information about the available product, it takes the caller name and number, and books them in the calendar to stop by to take a look at the iPhone for sale. Is this possible?
Yeah! You would do a second dynamic data api call, and have it pull in that info at the start. I’m sure there’s a limitation to how much data the ai can handle but I’m not sure what that would be… you can also include specific details in the prompt like business hours, etc for it to reference
@@tech-at-work sounds good, can you do a video implementing that functionality. Another killer feature would be to have the AI agent connect the call to another party (i.e. the business owner) if it felt the need to.
I own a small hotel in New York.
Can this system
Answer the phone and book guests ?
If not can it answer; get their contact info , transcribe their message so someone can call them back. ?
@@MaxamHotels Yes
I also want to be able to add the users email address
You can have a node in make.com to do that, same as the phone number!
Are you for hire?
I sent email an about a week from this comment.
Thanks. j
bro can i have a 1 on 1.. ill pay
To hard to set up
Make it extremely clear to everyone. Ai is and will be our beeeeetch admin assistant at best. Humans close humans. Period. I run 3 companies and people want human touch. Ai is for messaging or reminders. All tech geeks think sales change. Not a chance.