The Customer 1965

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  • Опубліковано 30 кві 2024
  • This whimsical 1965 Ford film is intended for dealerships to encourage them to be well organised and look after their customers. Those of a certain vintage will recognise the voice-over and commentary by Johnny Morris, of Animal Magic fame. Here we see a man experience a "muddled nightmare" at the shambolic dealership, which prompts the service manager to see what a good garage does (filmed at Gowrings of Reading). He of course has an epiphany. After all, as Johnny Morris says, "every customer deserves the best".
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КОМЕНТАРІ • 36

  • @pit_stop77
    @pit_stop77 Місяць тому +30

    Ahh the England so many people want to go back to.... 😅

    • @2Wheels4Wheels.
      @2Wheels4Wheels. Місяць тому +4

      Bring back rickets, polio and asbestos, that's what I say!

    • @ryszardlorenc7047
      @ryszardlorenc7047 Місяць тому +5

      @@2Wheels4Wheels. Rickets, polio & asbestos versus speed humps, wall to wall cameras, ULEZ, ANPR, smart motorways, dodging potholes, 20 mph zones, bus & cycle lanes. And I wont mention roads saturated with German cars as I don't want anyone calling me wascist !

    • @2Wheels4Wheels.
      @2Wheels4Wheels. Місяць тому

      @@ryszardlorenc7047 if the pandemic had been managed by Covidiots we'd have been wiped out as a species by now. Why do you people have such a death wish?

    • @2Wheels4Wheels.
      @2Wheels4Wheels. Місяць тому

      @ryszardlorenc7047 if the Pandemic had been managed by Covidiots we'd have been wiped out as a species by now. Why do people like you have such a death wish?

    • @ralphmillais5237
      @ralphmillais5237 Місяць тому +7

      You think it is bad now, wait until we have had 5 years of Kier Starmer and Angela Rayner. 😅😅😅

  • @theoriginalwallace
    @theoriginalwallace Місяць тому +17

    Ah. Johnny Morris. The man of a thousand voices! Brilliant film.

  • @billyjackson1529
    @billyjackson1529 Місяць тому +5

    That Corsair brings back a lot of memories. Some of them good

  • @LeopoldoNotarianni-rk9vv
    @LeopoldoNotarianni-rk9vv Місяць тому +6

    I wish I was around back then

  • @russthebiker
    @russthebiker Місяць тому +7

    I had a car wrecked at exactly a place like this,and it was not that long ago
    They still exist

  • @TheOzthewiz
    @TheOzthewiz Місяць тому

    "The Service Planning Department", I LOVE it!!! LOL

  • @seamusmcshean260
    @seamusmcshean260 Місяць тому +5

    Now it’s all track suits and tattoos 😢

  • @rob5944
    @rob5944 Місяць тому +6

    Service at the first garage reminded me of Currys.

  • @LosAngelesRaiders
    @LosAngelesRaiders Місяць тому +1

    Nice. The "posher" garage looks to have been the old Gowrings Garage on Basingstoke Road, Reading (part address can be seen on service receipt) and when the bad garage service manager pulls up in his own car to the official garage to have it serviced, at the entrance on the grey building appears to be the name "Gowrings" but this would have been the old garage before it was either heavily rebuilt or they simply moved site.
    Strange thing, but on the same road, when Gowrings closed down, Ford moved to a very much smaller site across the road called "Think Ford" it lasted around 4 years from 2017 until around 2021. Now Ford Reading are at Hartwell Ford just off the A33.

  • @2manycarsjeff
    @2manycarsjeff Місяць тому +1

    Loving the 100E!

    • @rob5944
      @rob5944 Місяць тому +1

      My dad used his blue one to get married in and had an old green one when I was a kid.

  • @robertharris7027
    @robertharris7027 Місяць тому +2

    The first part remembered me of a Ford dealer here in Hamburg (in some parts) and why I will never buy a Ford for our company again.

  • @paulbennett2112
    @paulbennett2112 Місяць тому +1

    I would have gone someplace else myself.

  • @robgraham9234
    @robgraham9234 Місяць тому +1

    Notice they didn’t show the bill from the posh dealership, so you couldn’t see the cost of service, or the list of parts unnecessarily replaced.

  • @bluegtturbo
    @bluegtturbo Місяць тому +3

    Even the 'good service department' looks crap😂

  • @wombat1238marsupial
    @wombat1238marsupial Місяць тому +5

    Ah! good customer service, seems that has become a dying art in today's society.

  • @2Wheels4Wheels.
    @2Wheels4Wheels. Місяць тому +1

    F.I.G. Newton of Rumpole fame, I believe 😂

  • @tangerinedream7211
    @tangerinedream7211 Місяць тому

    Some old adverts on the wall, sit up and beg ford pop, early SUV ford escort, not the 68 car.
    I'm sure I've seen similar back street garages in Crewe only about ten years ago.😬

  • @kevinmoffatt
    @kevinmoffatt Місяць тому +4

    Worked at garages where the techs couldn't drive.....because they were banned. All the other techs jumped in and said they would do their road tests for them but never happened; couldn't be bothered to road test their own cars, no bonus in it!

    • @kevinmoffatt
      @kevinmoffatt Місяць тому +1

      Had a service 'flow line' at Ford main dealer where I worked. The service 'techs' would grab a sheaf of job cards first am and keep them all day. They earned huge amounts, but would 'service only' so, at the end of the day, the customer would have his car returned with only the service done and was told to rebook for his long list of faults. A truly awful system.

    • @andrewallen9993
      @andrewallen9993 Місяць тому +3

      @@kevinmoffatt oil filter and brake changes are money for jam. Actually fixing things is hard work.

    • @kenkellalea329
      @kenkellalea329 Місяць тому +1

      I ride push bike weather permitting

  • @sicks6six
    @sicks6six Місяць тому +1

    six pounds four shillings and eightpence for a service l0l
    £6.44P today £SD

  • @ablestringer9063
    @ablestringer9063 Місяць тому

    Take the pis out of people who don't speak like a BBC newsreader, Clever.