Range Rover theft is not a new phenomenon it's been a big problem forever! How come JLR seemingly have endless money to develop new models and new 4x4 systems? Yet they choose to ignore the biggest issue affecting owners...
This issue was raised way back in 2012 when i bought a new Range Rover Sport and JLR's answer was that all their vehicles conform to Thatcham category one security which is the industry standard so as long as we are conforming to that standard we are doing all we need to. So basically they were saying get stuffed and sort alternative security out if you wish. I am so pleased that this has now come back and scared them for life. Some are saying this could well be the end of the Range Rover in the UK. It really does serve them right if it is considering they haven't given two hoots about any of its customers all these years and i really feel sorry for all those that have had their cars stolen because of JLR's negligence.
Oh well, back to the drawing board. Just spoken to National Farmers Union about insuring my 2019 RRS. Even with the Thatchem S5 Tracker, its still a no go as it is an across the board, don't care what you do to enhance security, we will not insure. Deep joy!!
Cheers Richard, on the back of your previous videos I have had a Scorpion S5 tracker and a Ghost 2 installed in my BMW X3, now knowing even if my keys are stolen they cannot drive the car away is a great feeling. The tracker data is very comprehensive.
Tried for quote on LR insurance wanted as much as others . Interesting there are 237 brand new RR sport for sale on Autotrader and there is meant to be 2 year waiting list - is this because of cancelled orders ? Some are being discounted by £5 k And a further 500 new model RR sport under 2 years old . I know 6 months ago to buy new there was a 10 k premium and very few on second hand market . Clearly buyers / owners are walking away and suggest in most cases it’s the insurance as a decent car .To make it worse if you wanted to trade up from 2020 previous model to new one , you are looking at adding circa £50 k to do it .
Hi thanks for the video, this is an interesting watch. I had my Velar stolen back in May and we found it with a Samsung airtag after watching a video on youtube. We had a yellow steering lock on, but they cut through the steering wheel to get it off. We have since had a ghost 2 installed and turned off keyless go. We live in central London and it was a nightmare to get insurance which expired the day of our wedding! due to the theft we were getting quote of £28k py and Land rover insure just wouldn’t insure us at all, we nearly had to sell the car asap, but the very last call we made, we managed to insure it by adding to my company mini fleet through commercial insurance. I recently spoke to a office land rover service centre and he said had hadn’t come across a single theft with a Ghost 2 installed, but what is crazy this is not recognised by the insurance company? Also lastly we have a 2018 Velar, but the service center check and said there was no recall to retrofit the new security for our model? which i through was mighty odd as I thought all models in this time period needed them fitted (we bought the car 2 years ago)
Another great video Richard. I live in West London, I too noticed Landrover have included insurance again on their website yesterday. I have 9 years no claim and over 30 years clean UK driving license, I entered all our details on the Landrover site for an insurance quote on my £124k 2023 hybrid HSE Range Rover, but the moment I pressed submit I got an automatic decline message saying they are unable to insure me at this moment. So not help from Landrover.
The new ghost 2’s come with a fob which removes the need to enter your code each time; obviously they need to be kept separate from the keys at all times aside from when you’re about to drive your car though. Also, you don’t need to reprogram them monthly - at least with mine you don’t!
The CAN bus system is common on all modern cars. The issue is that manufactures have to make technical info public to allow third parties to develop diagnostics. It is a EU requirement to avoid all manufacturers having a monopoly. The thieves use the info!
Good tips Richard 👍 The main thing for customers like you said are the age old security items but for people to actually own this car LandRover insurance product has got to work this time round. I’ve got feeling LandRover realise that this is their only way out of this mess.
A defence in depth approach is always best. Airtags flag up to anyone around with an iPhone who isn't registered with that/those tags. That was to stop people being followed home or stalked. Doesn't work obviously if the victim has an Android phone. The Ghost system is ok, but if crims want your car, they will just wake you up, and make you unlock it. Most trackers can be jammed and located. Hence why I mention defence in depth, because they more you have/enable, the more likely they move onto someone else. People need the mindset now that if the car is sitting unchallenged in the street or driveway, it's already gone, so how can they take it, if it's behind bollards, or a fence, or in a secure lock up etc. Make them need to take the extra step, then another step. People do more to protect household goods that are worth less than a Range Rover. Doesn't make sense.
I'll also add, that the car industry almost never come for regular pentesting or Red Teaming. They lawyer up anytime someone reports a security issue. They are feeling the pain from cold shouldering the infosec community. Sadly we're all affected by it, and they should take the hit for this, because they never commit to regular threat modelling or pen testing. It took my old company weeks to break the Jaguar Remote start app, and they submitted the issue to them, and it was months before they fixed it. Sec researchers are doing this unpaid to make sure companies secure their sh!t. They don't care. Stop buying their stuff. It's as simple as that. Protest with your wallet.
Android phones now also flag up if an airtag is following you. This was a recent update, not sure how available it is. The alert pops up pretty quick too.
@@insanityideas good to know. My only android device is on old nexus with a custom rom on it so I tend not to have much exposure to wider android eco system. Cheers.
Turning off the keyless go is a no brainer, quick and easy, it should help you right now sooner than have your car stolen, then be faced with higher premiums for whatever you buy down the road.
Thanks for all your content. I still believe getting 3rd party and taking fire and theft off the policy is going to be possible. Insurers will have to create a new product with enough pressure.
Great video, Richard. On locking the car, everyone needs to be aware that you need to push the lock button TWICE to ensure that you get full guard - I don't think the deadlocks are activated or the interior sensors are set without the second push. And when you lock the car, watch for the door mirrors folding - if they don't fold, there might be someone jamming the signal from your key.
JLR deserves to fail as a business in the UK for this wilful negligence amd abandonment of its customers. They've literally allowed the criminals to win. Sad thing is that a lot of owners are in a terrible dilemma.
Firstly thanks for all you are doing. What I don't understand is why 2022 onwards Range Rovers are still expensive to insure if you can get cover. They have the updated security yet my insurance has gone up from £980 to £2,300 for a 1 year old 2023 MY car with many companies, including Land Rover insurance refusing to insurance it. I live in rural Oxfordshire not London or Manchester.
I imagine there isn’t enough evidence for the insurers to know whether the new cars/software actually work. So guess they’re waiting for theft statistics over a year before changing.
JLR are THAT disinterested in their customers that I honestly think that this is actually engineered by them. They’ve recently made the statement to the press that they want to make the brand ‘exclusive’. If only the mega rich can insure them, then only the mega rich can afford them. Make sense? As someone who tried to love the brand with many cars, I have to say,…..despicable company.
Trackers and AirTags are great but the thief’s are using signal blockers so they can’t be tracked. Prevent the thefts in the first place, make it as difficult as possible.
You are doing an amazing job with this Richard. You certainly stopped me buying one and I thank you for that. As much as I would love to buy one I wouldn't want the worry of wondering if it would still be there when I return to it, and I most certainly wouldn't pay the extortionate insurance premiums on principle. The very sad thing is that the scumbag scalliwags who nick them have won!! SHAME ON JLR. It is outrageous that this is happening. Surely with today's technology it must be possible to overcome this but JLR clearly choose not to do so. If 98% of cars stolen are keyless go it's fairly obvious that the current keyless go technology should not be offered as an option!!
Has any one submitted a video of a failed theft on a later car or one that’s been updated, thieves walking away empty handed. Also is this effecting the smaller Discovery Sport with out keyless entry.
JLR are at the beginning of the END 2024 is make or break for them and with the amount of JLR vehicles for sale for peanuts well I’m pretty sure it’s break
Tried the LR insurance and it said it couldn't quote me. 2016 Range Rover L405. The renewal price with current insurer is about £800 so I am surprised LR wouldn't quote at all.
Yep same for me - I called them and no real explanation forthcoming other than some waffle about underwriting criteria. I spoke to other brokers and they've all said it won't be cheaper than £7k p.a. which is the cheapest coming up on comparison sites (South London, L405 SDV8 Vogue SE facelift with one L405 pre-facelift previously stolen mid '21). Looks like I'll be getting rid in the new year and taking a massive bath on it @@Challengetheroad
Also tried getting a quote via LR insurance. No claims, no points, 50+, non city decent area and got this: Sorry, we are currently unable to provide you with a quote for your Land Rover.
I tried JLR insurance and they declined me.. as stated before I’m with Admiral multi car and it’s £1000 cheaper than the comparison sites for a RR Velar HSE 2020
😭😭😭 I purchased my brand new Range Rover Autobiography on 3-07-2018. I spoke to 2 Range Rover garages, and they both told me that there is no recall for my vehicle. What am I to do........ 😭😭😭
It must be that they do have space to fix them all, maybe give them the press release. Sometimes they done it the last service but did not inform you. I have added the codes to the description of the recalls
Same for a 2020. I phoned the dealer and tweeted landrover. Both just said there isn’t a recall on your car and pretended they didn’t know about the security issues or what I was on about.
Put my details into JLR insurance, 2018 4.4 AB, 3k annual miles, age 68, no claims or convictions. no CCJ's, 20+y no claims, live in NE England small town private estate. Result........"We are unable to offer insurance"
Nope did it in my 22 Defender and the only problem is that the thieves don't know it's turned off. So they still tried, got rid of the Land Rover and replaced it with a Porsche, far better car all round, no more scum round my house at night. The Porsche doesn't have keyless Go!!! Oh and £600 to insure a £120k car, thats a fair bit better than the £3k the same company wanted for the Land Rover
Range Rover theft is not a new phenomenon it's been a big problem forever! How come JLR seemingly have endless money to develop new models and new 4x4 systems? Yet they choose to ignore the biggest issue affecting owners...
This issue was raised way back in 2012 when i bought a new Range Rover Sport and JLR's answer was that all their vehicles conform to Thatcham category one security which is the industry standard so as long as we are conforming to that standard we are doing all we need to. So basically they were saying get stuffed and sort alternative security out if you wish. I am so pleased that this has now come back and scared them for life. Some are saying this could well be the end of the Range Rover in the UK. It really does serve them right if it is considering they haven't given two hoots about any of its customers all these years and i really feel sorry for all those that have had their cars stolen because of JLR's negligence.
Oh well, back to the drawing board. Just spoken to National Farmers Union about insuring my 2019 RRS. Even with the Thatchem S5 Tracker, its still a no go as it is an across the board, don't care what you do to enhance security, we will not insure. Deep joy!!
Cheers Richard, on the back of your previous videos I have had a Scorpion S5 tracker and a Ghost 2 installed in my BMW X3, now knowing even if my keys are stolen they cannot drive the car away is a great feeling. The tracker data is very comprehensive.
All this technology, you would of thought jlr would have had a better security system , like a kill switch.
Tried for quote on LR insurance wanted as much as others . Interesting there are 237 brand new RR sport for sale on Autotrader and there is meant to be 2 year waiting list - is this because of cancelled orders ? Some are being discounted by £5 k And a further 500 new model RR sport under 2 years old . I know 6 months ago to buy new there was a 10 k premium and very few on second hand market . Clearly buyers / owners are walking away and suggest in most cases it’s the insurance as a decent car .To make it worse if you wanted to trade up from 2020 previous model to new one , you are looking at adding circa £50 k to do it .
Hi thanks for the video, this is an interesting watch. I had my Velar stolen back in May and we found it with a Samsung airtag after watching a video on youtube. We had a yellow steering lock on, but they cut through the steering wheel to get it off. We have since had a ghost 2 installed and turned off keyless go. We live in central London and it was a nightmare to get insurance which expired the day of our wedding! due to the theft we were getting quote of £28k py and Land rover insure just wouldn’t insure us at all, we nearly had to sell the car asap, but the very last call we made, we managed to insure it by adding to my company mini fleet through commercial insurance. I recently spoke to a office land rover service centre and he said had hadn’t come across a single theft with a Ghost 2 installed, but what is crazy this is not recognised by the insurance company? Also lastly we have a 2018 Velar, but the service center check and said there was no recall to retrofit the new security for our model? which i through was mighty odd as I thought all models in this time period needed them fitted (we bought the car 2 years ago)
Another great video Richard. I live in West London, I too noticed Landrover have included insurance again on their website yesterday. I have 9 years no claim and over 30 years clean UK driving license, I entered all our details on the Landrover site for an insurance quote on my £124k 2023 hybrid HSE Range Rover, but the moment I pressed submit I got an automatic decline message saying they are unable to insure me at this moment. So not help from Landrover.
Thanks Mark, they are just not helping themselves!
The new ghost 2’s come with a fob which removes the need to enter your code each time; obviously they need to be kept separate from the keys at all times aside from when you’re about to drive your car though. Also, you don’t need to reprogram them monthly - at least with mine you don’t!
Let's not beat around the bush, imagine spending
The CAN bus system is common on all modern cars. The issue is that manufactures have to make technical info public to allow third parties to develop diagnostics. It is a EU requirement to avoid all manufacturers having a monopoly. The thieves use the info!
Good tips Richard 👍 The main thing for customers like you said are the age old security items but for people to actually own this car LandRover insurance product has got to work this time round. I’ve got feeling LandRover realise that this is their only way out of this mess.
A defence in depth approach is always best. Airtags flag up to anyone around with an iPhone who isn't registered with that/those tags. That was to stop people being followed home or stalked. Doesn't work obviously if the victim has an Android phone. The Ghost system is ok, but if crims want your car, they will just wake you up, and make you unlock it. Most trackers can be jammed and located. Hence why I mention defence in depth, because they more you have/enable, the more likely they move onto someone else. People need the mindset now that if the car is sitting unchallenged in the street or driveway, it's already gone, so how can they take it, if it's behind bollards, or a fence, or in a secure lock up etc. Make them need to take the extra step, then another step. People do more to protect household goods that are worth less than a Range Rover. Doesn't make sense.
I'll also add, that the car industry almost never come for regular pentesting or Red Teaming. They lawyer up anytime someone reports a security issue. They are feeling the pain from cold shouldering the infosec community. Sadly we're all affected by it, and they should take the hit for this, because they never commit to regular threat modelling or pen testing. It took my old company weeks to break the Jaguar Remote start app, and they submitted the issue to them, and it was months before they fixed it. Sec researchers are doing this unpaid to make sure companies secure their sh!t. They don't care. Stop buying their stuff. It's as simple as that. Protest with your wallet.
Android phones now also flag up if an airtag is following you. This was a recent update, not sure how available it is. The alert pops up pretty quick too.
@@insanityideas good to know. My only android device is on old nexus with a custom rom on it so I tend not to have much exposure to wider android eco system. Cheers.
Telescopic Post is a perfect heavy-duty solution for securing your driveway, shutter door or anywhere similar.
Turning off the keyless go is a no brainer, quick and easy, it should help you right now sooner than have your car stolen, then be faced with higher premiums for whatever you buy down the road.
Thanks for all your content. I still believe getting 3rd party and taking fire and theft off the policy is going to be possible. Insurers will have to create a new product with enough pressure.
And that will just mean when it gets stolen you lose your car hence your money with no payout. That’s a great idea 😂
I use Faraday box for mine and the wife's keys. Also, Faraday pouch on the spare keys
Great video, Richard. On locking the car, everyone needs to be aware that you need to push the lock button TWICE to ensure that you get full guard - I don't think the deadlocks are activated or the interior sensors are set without the second push. And when you lock the car, watch for the door mirrors folding - if they don't fold, there might be someone jamming the signal from your key.
Thank you, yes I added this to description as forgot on the video, double locking 👍
JLR deserves to fail as a business in the UK for this wilful negligence amd abandonment of its customers. They've literally allowed the criminals to win. Sad thing is that a lot of owners are in a terrible dilemma.
Thanks Richard, keep well.
Firstly thanks for all you are doing. What I don't understand is why 2022 onwards Range Rovers are still expensive to insure if you can get cover. They have the updated security yet my insurance has gone up from £980 to £2,300 for a 1 year old 2023 MY car with many companies, including Land Rover insurance refusing to insurance it. I live in rural Oxfordshire not London or Manchester.
I imagine there isn’t enough evidence for the insurers to know whether the new cars/software actually work. So guess they’re waiting for theft statistics over a year before changing.
With Autowatch Ghost II you can start the car without the correct sequence but as soon as you select a gear it will cut out
JLR are THAT disinterested in their customers that I honestly think that this is actually engineered by them.
They’ve recently made the statement to the press that they want to make the brand ‘exclusive’.
If only the mega rich can insure them, then only the mega rich can afford them.
Make sense?
As someone who tried to love the brand with many cars, I have to say,…..despicable company.
Trackers and AirTags are great but the thief’s are using signal blockers so they can’t be tracked. Prevent the thefts in the first place, make it as difficult as possible.
It would be easier just to hide a Killswitch somewhere which turns the fuel off, so it will not start
Remove the speaker from the AirTags. UA-cam videos abound on how to do
Going to produce more Videos on AirTags soon 👍
Good Vid as usual, who makes the ramps in the background....cheers
You are doing an amazing job with this Richard. You certainly stopped me buying one and I thank you for that. As much as I would love to buy one I wouldn't want the worry of wondering if it would still be there when I return to it, and I most certainly wouldn't pay the extortionate insurance premiums on principle. The very sad thing is that the scumbag scalliwags who nick them have won!! SHAME ON JLR. It is outrageous that this is happening. Surely with today's technology it must be possible to overcome this but JLR clearly choose not to do so. If 98% of cars stolen are keyless go it's fairly obvious that the current keyless go technology should not be offered as an option!!
Has any one submitted a video of a failed theft on a later car or one that’s been updated, thieves walking away empty handed.
Also is this effecting the smaller Discovery Sport with out keyless entry.
JLR are at the beginning of the END
2024 is make or break for them and with the amount of JLR vehicles for sale for peanuts well I’m pretty sure it’s break
Unfortunately I still can’t get a quote ! I live in a London suburb and am over 50 with perfect record and long no claims
How do you turn off the auto unlock with keyless entry in a 2018 LR Disco Sport?
I don’t understand why you need multiple Thatcham S5 trackers when it has one as standard. Either S5 is worth having or it isn’t surely?
You can remove the speaker from an AirTag but you still get a warning on your phone the AirTag is present.
The Samsung tag+ are not detectable (you can turn this off in settings) this found our stolen Velar so tgey do work
THANK YOU. ❤
Great man, great informative videos. 👍
Thank you 🙏
How do you double lock a LR?
Tried the LR insurance and it said it couldn't quote me. 2016 Range Rover L405. The renewal price with current insurer is about £800 so I am surprised LR wouldn't quote at all.
Its strange why bring it back and not quote!
Yep same for me - I called them and no real explanation forthcoming other than some waffle about underwriting criteria. I spoke to other brokers and they've all said it won't be cheaper than £7k p.a. which is the cheapest coming up on comparison sites (South London, L405 SDV8 Vogue SE facelift with one L405 pre-facelift previously stolen mid '21). Looks like I'll be getting rid in the new year and taking a massive bath on it @@Challengetheroad
Also tried getting a quote via LR insurance. No claims, no points, 50+, non city decent area and got this: Sorry, we are currently unable to provide you with a quote for your Land Rover.
I tried JLR insurance and they declined me.. as stated before I’m with Admiral multi car and it’s £1000 cheaper than the comparison sites for a RR Velar HSE 2020
Don’t know why people want all this keyless entry and all what’s wrong with a traditional key!
Just tried the JLR insurance quoting system and it will not give me a quote. I doubt this is just me
Mate..I drive a 28 year old classic as a daily. I would not want to buy one of these let alone steal one..
Why would you want keyless go , i would have imagined thieves was jumping for joy when JLR brought that out . Its a no nrainer turn that off
😭😭😭 I purchased my brand new Range Rover Autobiography on 3-07-2018. I spoke to 2 Range Rover garages, and they both told me that there is no recall for my vehicle. What am I to do........ 😭😭😭
It must be that they do have space to fix them all, maybe give them the press release. Sometimes they done it the last service but did not inform you. I have added the codes to the description of the recalls
Same for a 2020. I phoned the dealer and tweeted landrover. Both just said there isn’t a recall on your car and pretended they didn’t know about the security issues or what I was on about.
Yep - same for me "none showing on the system sir" - utter bollocks @@RobertR-vx7eo
Put my details into JLR insurance, 2018 4.4 AB, 3k annual miles, age 68, no claims or convictions. no CCJ's, 20+y no claims, live in NE England small town private estate. Result........"We are unable to offer insurance"
That’s concerning 🤔
Aren’t there other problems caused by disabling ‘keyless go’
Please send to me the details 👍
Nope did it in my 22 Defender and the only problem is that the thieves don't know it's turned off. So they still tried, got rid of the Land Rover and replaced it with a Porsche, far better car all round, no more scum round my house at night. The Porsche doesn't have keyless Go!!! Oh and £600 to insure a £120k car, thats a fair bit better than the £3k the same company wanted for the Land Rover
I’ve got a 73 plate RR Autobiography, based in SW London - JLR Insurance could not provide a quote! 🤦♂️
Concerning and annoying for you 😡
Nothing for owners of older cars. Also, take the battery out of any spare keys you are not using.