Top 3 Reasons Why Your GoPro Hero 7 or 8 is FREEZING When Recording and How to Fix Them!
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- Опубліковано 5 сер 2024
- I FINALLY figured out why my GoPro Hero 7 Black Edition was freezing when recording video but still recorded audio and it turns out there are 3 main reasons why this happens and I'll show you how to fix them! YOU NEED TO DO THESE 3 THINGS BEFORE YOU CALL GOPRO SUPPORT! I know a ton of you folks out there love to record your fishing and outdoor adventures so I'm sure some of you have experienced this kind of problem, so I thought I would put this together after 8 months of dealing with lost footage on my GoPro 7.
This applies to GoPro Hero 7 AND 8 models, Black Edition, Silver Edition or White Edition and can resolve the following issues:
1. Freezing when recording
2. Video freezing on a single frame but audio continues to record
3. Unable to pause, stop or start recording
4. Unable to power on or off the GoPro unless you remove the battery
5. ANY OTHER ISSUES WITH FREEZING OR LOCKING UP!
VIDEO LINKS:
▬▬▬▬▬▬
● GoPro Brand Batteries: amzn.to/3cugEkG
● Sandisk EXTREME 128GB Micro SD Card: amzn.to/3hZU4nm
● GoPro List of Recommended SD Cards: community.gopro.com/t5/en/SD-...
● Breakdown of Card Speeds Needed: gopro.com/en/us/news/choosing...
● GoPro Update Page for Manual or Quik: gopro.com/en/us/update
● GoPro Plus Subscription: gopro.com/en/us/shop/subscrip...
Please drop a comment and/or hit that thumbs up button if this video helped you with your GoPro! Thanks everyone, don't forget to subscribe and tight lines!
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Would love to hear from anyone out there that had a similar issue with their GoPro and how you ended up resolving it! Thanks again everyone, tight lines!
I had and have the same issue. The interesting part is that I dive, ride and fly with the same camera and have been for a couple years. I have a 6. I just recently ran into this issue so it’s not something I solved but I do have a good card V30. The batteries are something that could be a problem due to their age. One is OEM others are from eBay. What I wanted to add as anecdotal evidence is that it seems that the files I have issues with were recorded during very turbulent motion. I never had this issue diving for example. But have it when I fly and look around a lot. Maybe this has to do with image stabilizer process overwhelming the video buffer or the current draw is high during that time and the older batteries can’t keep up? I wonder if anyone has this issues without IS being on.
(Update. The issue was the older battery. I got a new battery and can replicate the issue at will. When I record 2k at 60 frames and have remote control turned on through my phone, this hang will happen on the older battery. Never with a new one.)
Whatever MIC that was used here sounds so bad that it's painful! JC!
Have all the same issues on this new to me camera, but also have freezing browsing clip list and playback.
Hey I want to update you on this thread as well. It was the aftermarket battery. I noticed that the problem was only happening when I used aftermarket battery. Even when I used old GoPro battery, it would still work. I got GoPro labeled battery and haven’t had any issues since. I suspect the aftermarket batteries just don’t supply enough power to run the camera processor and it crashes but doesn’t error out.
I'm trying to use mine for live streaming, and it immediately freezes when I hook up the HDMI.
My hero 8 freezes been trying going to try batteries now
Dan, you're the man. For the first time I had the very same problem today, all the videos I've taken with the 8 never had this problem until today. Looks like it's an after market battery.
Big thanks for your information. Big 👍up to ya
Awesome, I'm glad the video helped! I don't know what happened with the design of the GP but anything before the GP7 is fine with generic batteries but then everything 7 and above seems to be prone to this issue. Thanks for the comment and 👍👊
@@DanRichardFishing actually gopro 6 has sam freeze problem... and cant belive that old gopro 3 black is top-notch,,, :(
Want a gopro for my birthday and almost said forget it because of the reviews about it freezing up...this was a HUGE help thank you! 🙏
I would still buy one, mine has been fine since the battery change :)
Dan! You are the man! Your video saved me from declaring my GoPro 8 dead! Thanks so much for going to all the work experimenting and researching, and also the work of making this fine Tube explaining it all so well. I'm a pilot, not an angler, so - "tailwinds!" to ya.
Well you are the first video I found that really addressed all of the possibilities. In my case it now looks like the batteries are my issue. I was using the cheaper battery and lost out on some fantastic footage. Very frustrating. Haven't done the real test yet but thanks for a great video!
THANK YOU!! I realized I was using an Ultra micro SD with my GoPro Hero 7 so will try an Extreme now (from your linked of list of recommended cards) - kicking it back down from 4k to 1080p in the meantime.
Yep the Ultra is just too slow. I hope you got your Ultra and it's working great now :)
Hi, Dan! Thanks a lot for your viedo, and your efforts to find out possible issues with GoPro freeze! I got GP Hero 8 which gave me some headache on those freeze issues. Now I can try to test it with your suggestions! Thanks again, Peace!
Thanks so much!!! Love your straight to the point clip, saved me :)
Thanks a Million, this Problem drove me nuts while filming my sled runs with friends. I tried to fix it with the update and I only use the correct SDs. I definitely hope its the batteries, since I use the same models as you did.
Thank you for your vid, well done. I have exactly the same problem with my cam and I am so angry because I lost a lot of footage with this issue. Will try your advice step by step, nothing more anoying in filming when you lose your trust in your camera
I feel your pain! Even now I still stop and restart recording a LOT just in case. Good luck, let me know if it works!!
Thanks for this video! I had the exact same issues with my 7 back also. I'll be getting some new batteries, no more generic...
Thanks, Dan. I've got the Hero 7 and, now, the Hero 10...the 7 I use for b-roll and the 10 for the main event (in this case, riding my motorcycle). I was out yesterday and the 7 filmed for about 20 seconds & then just froze (audio continued the whole time, though). I also had a MIBOTE battery in it at the time. I've got 3 of them but I'll be disposing of them in a responsible manner and have ordered 2 additional batteries direct from GoPro for 41 euros (with my subscription).
Let me know if going with the OEM batteries solved it! Thanks so much for letting me know and I hope it works!
thanks Dan!!! i updated using the "manual" update. now going to try using just original battery while connected to the power bank...hope it wont freeze! thanks again!
No worries Arnold, did it work?? :)
Thankyou hope this will improve the issues of this device
You're very welcome, I hope so too!
My HERO8 locked up for the first time while flying yesterday...The wrinkle is I too was using brand new off-brand batteries. This is great info.
Yep, stick to OEM for awhile and see if it still freezes. So far mine never froze again!
Thanks a lot it really helped. Updated the software, got additional original batteries and SDXC card instead of the SDHC I had :), all good now!, in my particular case it was always freezing when files reaching 3.9Gb or with low battery when skiing.
Very helpful thanks
Found your channel via GoPro trouble, stayed for the fishing!
Mah man! 👊
Thanks for the info! My gopro hero 7 black is working great again!
Awesome, glad the video was helpful!!
Thanks for the information. Good tips.
You're very welcome!
Dan thanks for the very informative video. I was considering upgrading my 7 and 8 black because of the same freezing you experienced. I will try to update them and see if it works. I do use a yolotek powerstik so I am not sure if the battery would be an issue. This gives me a starting point.
Hey I just got back from going to the pool with my gopro hero 7, and I noticed the wrench icon as well. And the screen started glitching, I tried all sorts of stuff like removing the battery and SD card, while charging it. Well the little screen on the left turned back on, but my screen won't turn on. So I don't know if I have to get a new battery or what, I'm just stuck right now.
VERY helpful information. It works!!!
Awesome, glad it helped!!
Thank you so much ... after seeing this video i got the solution for my gopro 7 it has a battery issue.. thank you once again ...
Even before i saw this video i noticed that ist freezes more frequently with my third-party batteries. Happy to see That someone else noticed this too. I ordered a new battery and Hope this will fix the Problem for me
Yep, it took some time but eventually I figured it out lol! Let me know if the new GP battery works for you!
Well you may have solved my problem. I use both GoPro and Wasabi Power but my GoPro 8 keeps freezing up. I bought a new Scandisk SD and GoPro even replaced my camera under warranty. It still freezes up. I’m tossing the knock off batteries so I’m hoping this fixes it for good.
thanks for the video, very helpful!
Glad it was helpful!
Thanks for this. I am going to try everything!
I hope it helped!!
Hey man. Thanks for this! I have the same issue and it was driving me NUTS!!! I ordered some official GoPro Batteries and hopefully that will do the trick for me. I have the correct card and everything is updated....so we shall see!
Good luck, let me know how it turns out!
Update ? :D
Having the same exact problem with mine, going to do all the updates etc, but one question I have is I plug my GoPro into my charger on my boat, so would my battery still effect the footage freezing on a frame? If that makes sense?
It's *shouldn't* but you should test with a battery and not plugged in and with it plugged in to be sure. So far I have only run my GoPro Hero 3 with a USB cable for constant power and so far, so good. Get all your updates done, and make sure you've got the right SD Card and battery and try it. If you're not freezing at all, try the USB connection and see if it's still stable. Let me know how it goes!
SO HELPFUL!!
Thanks!!
Dan thanks so much for the video brother. I have SO many issues with my GoPro Hero8 Black so I feel your pain! I have two and they overheat, freeze up, shutdown . . . etc all the time. I'm going try a different micro SD card as you suggested, however the ones I'm using should be fine (SanDisk Extreme PRO SDXC UHS-I U3 A2 256GB). I have about 9 batteries I use also and they are all GoPro brand. Thanks again Dan.
I'm hearing a LOT of people mentioning overheating on their GP8s, is this just in general or only when you're outside in the sun and warm weather? I was thinking of getting an 8 or a 9 but now I'm worried!
@@DanRichardFishing I’m mostly using mine outside.
GP9 was freezing. went home and did (another) firmware update via mobile app. Next use/trip, it froze again (last video only, after about an hour of recording, with battery and room on SD card to spare. I only ever used SanDisk 128 Extreme.
What am I doing wrong?
Do the firmware upgrade via the SD Card method and if you're still constantly locking up, try a new gopro brand battery and see.
thanks so much for this video. i had the samen problem and it was driving me crazy. i used the gopro on track and hit a new PB 2 times. both were not recorded due to this issue :(
No worries, I hope it helped!!
hey Richard i want to ask u i have a problem with my gopro hero 7 white , it's working but the LCD touch not working what's the issues ?
Have you tried doing a manual update of the camera software? I'd do that first thing.
Dan Richard Fishing yeh i did it but it won’t active
Thank you bro, I was sure it was the batterie... You confirming that dude! Merci
You're very welcome, glad I could help!
#DanRichardFishing I am facing serious issue .My gorpo max it doent recording at 360 mode but it can able to record at hero mode . Evwry time i am trying to record at 360 its getting freez and black screen. Now its happening on my another Gopro cam which is not able to recording at 4k and getting black screen but it can rec on 1080p.So my both cam's broken or my memory card issue? i am using gopro company recomanded memory card (SanDisk 256GB Extreme microSDXC, 160MB/s R, 90MB/s W,C10,UHS 1,U3,A2 Card). My both cames are using lastest software.Even i brought new battery for my GP max and the issue still same.I amjust tired from this both cam's
I have a 1 year old gopro 8 that first the screen starts glitching while recording then freezes and only records audio. I confirmed that it had the latest version but I followed the steps anway for updating. Im using the exact sd card you recommend in this video. I also put the original gopro battery back in the camera and tested it today and it still freezes. any other ideas?
Same for me tooooo pls let me knw of ther is any other
Hey man, nice video. I have an other issue with the hero 7 black. When I try to put my footage on my pc, the gopro will not send all the files to the pc. If I, for example, have 9 videos on my gopro, it will send 7 to my pc. Only the fourth and the eight video file/ footage will not sznd to my pc. This happend a few times. Now the last time it happens, my sd card has some GB less because the data seems to be on the memory card (probably vid 4 and 8) but the files are gone. What do you think this ?
Hi Robrecht, I'm afraid I only use the SD Card directly for file transfers because the wireless is so slow. I'm not sure at all what could be doing that, sorry I can't help :(
Thanks for the video. In my case I have a GoPro Max and its the new GoPro original battery that’s causing this issue! If I put in the old GoPro battery the video recording works fine but if I put the new GoPro battery in, then it freezes up. Updating the firmware didn’t make a difference. Going to try returning the battery and getting it replaced.
Thanks for the feedback, you're definitely not the first person to mention that it's the OEM battery that was defective causing the issues Hope you're able to get it swapped out!
my hero 8 has v 2.5 the latest firmware and was freezing when i went snowboarding in 22F weather. is that normal?
This is a tough one because a TON of people complain that they have issues with GoPros in freezing temperatures locking up or horrible battery life in and around the 20f area, although they are supposed to be good in something like up to -15F or something. One of the issues is that these newer GoPros no longer have cases, which actually helped contain some of the heat in the unit and keep the batteries a bit warmer. Some of the recommendations I've seen are to get a waterproof case and use that in the winter and some have bought those handwarmers that are in small packets that heat up when exposed to the air and use a rubber band to hold them against the back of the gopro to keep it warm. Have you tried a second GoPro brand battery to see if it still freezes? Hope that helps!
Very useful. Thanks
You're very welcome!
Wow awesome info, Thanks a lot
Glad it was helpful, thanks!
i just found this problem after 2 years used it, thanks for sharing this
Glad it helped!!
Excellent it helped me a lot greetings from Chile
Awesome I'm glad it was helpful and thank you for subscribing to my channel!
Hi Dan,my GoPro 7 black keeps on recording only at 8.52,stops,8.52 & so on,can this be fixed?
Thanks
This is totally normal, this is to ensure if something goes wrong with a video, it doesn't ruin everything and to make the files sizes manageable. But no worries, the videos can be joined in any video editing and it's seamless where it gets cut so you don't see any kind of pause or whatever in between. Hope that helps!
tired all 3 of these, and it STILL freezes the video and the audio rolls on. SO frustating..........my GO PRO issued batteries (bought right from company ) swelled up in the camera and i had a super hard time getting them out. GO PRO SUCKS! GP 7 and 8 user for 3 years, nothing but issues. SO disappointing...............any suggestions????
So I purchased a used gopo 7 black and started thinking it was defective because it would pixelate and freeze on play back. (Settings 1080 / 60 / L & latest firmware was 01.90) After watching your video purchased a Scandisk Extreme - didn't make any difference. For some reason when setting changed to 1080 / 30 / L it was better but resolution was grainy. When mp4 file was played from sd card on usb port (Windows 10/ i7 - early version - windows player) through usb it would do the same thing. So ran it through the Corel video studio and rendered it to XAVC S MP4 HD 1920 x 1080, 60p, 20Mbps and it would do the same thing. Decided to render same file to MPEG-4 AVC 1920 x 1080, 30p, 15Mbps and it was perfect with no issues. What is really going on here? It appears older pc's have issues with the GoPro files?? Your thoughts? Will work on other fixes otherwise I am limited to 1080HD.
I have a GoPro Hero 6 Black with the same freezing up issues. I've done everything EXCEPT try standard original GoPro batteries, I'm using aftermarket brand now. Thank You, I will order some & try it out.
I can almost guarantee you it's that. Give it a try and let me know!
@@DanRichardFishing I just ordered 3 batteries from the GoPro website, for my Hero 6 Black, only $11.00 per battery plus $10 shipping- was cheaper than Amazon. Thanks for the information!! I'll test it out.
I have GoPro original battery and using SanDisk Extreme as recommended but my GoPro Hero 7 still freezes, especially when I use it near a pool. 🙈 What else could I possibly do now?
Have you also done a full update via the SD Card method? You may also want to do a factory reset and then update all over again via the SD Card. If it still freezes after that, you may want to try a different battery and SD Card to see if that helps. When you say near a pool, do you mean in the pool itself and the camera is getting wet?
@@DanRichardFishing i checked the update, it's at the latest version. Sure, i did factory reset last night, will try today now. Both inside and outside the pool, not very deep, just on the surface sorts. It takes only 15 second shots and then video freezes and only audio gets recorded.
My case,freezes on beach. If check video, bling like flash then freeze.
Amazing video!
Thanks so much! :)
thank you..its the battery solved my problem for gopro hero 8...if the batteries level is 30%..its started freezing...the sd card is good,firmware is good..then i changed the battery..really works.thank you for the tips..👍👍👍
Great video thank you!
My pleasure!
Hello Dan, I have a brand new go pro 11, it worked fine in the beginning but for some reason, the video footage has this "stop/continue" thing, so it freezes for a 1/10 of a second and then continues, and this happens 2/3 times a second. its all brand new, the sd card is a 256 gb samsumg evo ( so not the best, but it should be good enough), do you have any idea?
If the unit is brand new, I would just call up GoPro support and see what they say, I'm honestly not sure what it is you're seeing. You can the sequential recording enabled right?
@@DanRichardFishing Hi, thanks for your answer, sequential recording? is that looping?
Have you had any experience using a Yolotek power pole? I am having the same issues using it with constant power applied. Also these cameras get hot and shut down alot.
Hi Mark, YES!!! I use a Yolotek Powerstick on the back of my boat so all my fishing videos where you can see the angle from the back of the boat, that's on my powerstick :) BUT I don't use a GoPro on there, I use a DJI Osmo Action right now. BUt with that said, I do run my GP7 on my chest cam for hours at a time and while it does get really hot, it doesn't turn off. I've hear someone suggest get a white case for your GoPro and it will help keep it cooler... which makes sense... a black gopro in the sun would get way warmer than a white case. Give that a shot and that might help. Good luck!
@@DanRichardFishing thank you for the reply!
If you have constant power you can take the battery out and plug it in and the will help with overheating
After my app update, my GoPro was still freezing with the official batteries.. The problem would be the sleep/auto power off function, when it turned the screen off after 5 minutes of inactivity it would not turn back on (or wake up) until I reset the internal battery placement (which is a hassle when it's in its case clamp). Do you use yours without the "auto power off" function?
Actually, as an update, I find that my GoPro does not freeze if there is no memory card in the slot. I can turn it on and off repeatedly without it freezing as long as there is no memory card. Then, I formatted the problem memory card and found it could turn on and off with no problem. It made me wonder whether videos stored on the memory card at different resolutions were a problem, or whether it was a memory card incompatibility problem (But GoPros website recommends my current 128GB SanDisk extreme pro card). It’s all a bit of a mystery at the moment.
That is really strange but definitely it seems like these newer generations of GoPros are very sensitive to SD cards, so does it seem to be working 100% now?
Questions :
1. OSMO ACTION - is OA lag still exist even after the latest firmware update? Coz it’s annoying when u need to record a video n it catches up later on in the film...
2. GO PRO : in some GP9 review it still has freeze, glitches n bugs 3 times after a few hours owning it... coz it’s ridiculously frustrating when u need to record a footage but it froze n u miss a lot of good footage... wz d price.. is it a deal breaker??
3. INSTA 360.. some review has a low quality audio.. n a choppy slow motion... is it worth buying wz a USD$700+ price tag?
Hi Asik! OK not going to lie, I don't know what OA lag is, (I even tried to google it) but do you mean the onscreen lag people have mentioned? I personally don't seem to have that issue, or at least I didn't notice it. It's been very easy to use and haven't had any issues with it. It is most definitely inferior in low light vs a GoPro. I don't know about the GoPro 9 but my GP 7 has been working fine since I stopped using the third party batteries. Based on that and the superior low light capabilities, I personally would buy it if I needed a new action camera. for the Insta360, I honestly have not tried it at all. I just felt the price is WAY too expensive for my needs so I haven't touched it. Thanks so much for your questions and checking out my content!
Thanks for the video. Any idea about what I can do to solve a problem I have with my GoPro hero eight? The solid red light on the front of the camera that won’t go away… The camera will not function at all. I’ve tried everything.
Hi there TFF! Unfortunately I believe that is what they refer to as the red light of death. I read someplace that you can plug it in to a charging cable and then hold down the mode button for 8 - 10 seconds to reset it. There is also this page that has some troubleshooting to try: community.gopro.com/s/article/GoPro-Camera-Will-Not-Power-On?language=en_US
I did see a couple of people post your exact issue and the camera needed to be replaced. Let me know if any of these work and best of luck!
@@DanRichardFishing thanks Dan!
I just encountered this problem the other day. Never had any problems for a couple of years. Always used original batteries. Used the recommended SD cards, and always recorded in 1080/60 fps. I recently bumped to 120fps and the freezing happened. Hopefully changing back to 60fps will help.
If bumping up the FPS freezes it, I would suspect something with the SD Card you're using...
@@DanRichardFishing thing is that’s the only thing I changed. Is the FPS. For a few years it has worked with no freezing. I’ll look up better SD cards before upgrading the GoPro itself. Thanks your tips. I’m tossing my older GoPro hero batteries as well. The all black ones
Even GoPro batteries will age. It’s like what apple was fighting with iPhones a few years ago. Battery would be at 40 percent but then some app starts loading the cpu and the phone shuts off. This is exactly the same issue. GoPros now have lots of post processing with video stabilization and they are susceptible to the aging battery current supply limits. Meanwhile there is no way to know how much battery has degraded. iPhones throttle themselves now to prevent shutdowns. GoPro needs to do something similar meanwhile I would replace any battery older than 2.5 years.
That helped a lot. Thank You
You're very welcome sir :)
I factory reset my gopro hero 7 but now the thing is when i turn it on the screen will turn off after a seconds.
Can you help me for this?
Thanks bro
This might sound silly but did you check what you have the screen saver mode time set to? That's what controls how quickly the screen shuts off when you start recording or turn it on without touching the screen.
Good video. I am also considering buying gopro 7 for fishing. Do you still using 7 ? How are you satisfied ?
I still use my GP7 as my chest cam and love it, zero issues with it once I figured out the third party batteries was what was locking it up. I also now have a DJI Osmo action on the back of the boat and I can say the GP7 has better low light quality.
Ahhh I am having the 7 black stop recording and over heating. I just ordered New generic battery to see if my brand batteries were old. Need to look at type of SD card. Just started happening after 2 years.
Good luck to you, I hope you're able to get it fixed! A solution I see people doing for heat is using white cases.
HI,WHEN I TRY TO RECORD TIMELAPSE VIDEO IT AUTOMATICALLY RECORDS THE NORMAL VIDEO AND NOT TIMELAPSE VIDEO. COULD YOU PLEASE HELP ME WITH THAT. I AM UNABLE TO USE THAT OPTION.
Have you tired doing it through the GoPro app?
Hi Dan, I liked your video for the Gopro 7 ....I only used it once and it overheats. Do you know why it gets so hot that it turns off ? I got mine about a year an half and its very hard to use it.....would it be a settings issue? any insight would be helpful thank you for a great youtube video
Hi Brandi, thank you for the question and I'm sorry to hear you're having issues with your GP7. There was definitely some software updates to help with overheating so make sure your unit has all the latest updates and make sure your screen auto shuts off fairly quickly and isn't set to always on or something like that. Give it a shot and let me know if that helps!
@@DanRichardFishing thank you, I will try that! =D
I will try the firmware update. Mine has been shutting off after a minute or two of filming. When I first used it with the SD card that GoPro sent with it, the video was also getting corrupted. I bought an extreme SD card, and the video is great now, it just still has the shutting off issue, which I can't figure out. Thanks for the video it was very helpful.
Absolutely do the update first, use the manual method to make sure it completely updates and resets. Please let me know if that works, hope you get it solved!!
Thanks alot mate, for me it was the battery issue, problem solved!
Awesome glad to help!!
Is it a mandatory to format the sd card, before copying the update file from computer ?
As long as the file format on the card is exfat you're fine :)
thanks for that. really helpful
My pleasure!
I had no idea this was an issue. I just bought a gopro 7 hero black at best buy yesterday and have no clue how to use it. I'm an old man who hates technology and I don't use my phone for anything except making phone calls. I bought this thing and of course it didn't come with the microSD so I went back out to target and bought the only 128 GB hanging on the pegs and it is in fact SanDisk Extreme PLUS so I think I'm all set to attempt some recording. I did not update my camera yet. Not sure how I want to go about doing it but I can't use the little adapter for it because I think I need an adapter for the adapter to go into the usb port. I'm going to try it out without updating it but thanks for this video. Maybe this old dog can learn something.
Hi Joesep, thank you so much for watching my video and taking the time to leave a comment! When it come to GoPros, you should always keep it updated as they are constantly fixing glitches, and I always recommend using the SD Card method to update, especially if you're having freezing issues with your GoPro! And you lucked out when you bought that card, it is the right one for that camera, and as you mentioned, devices never come with the card, you always have to buy that separately. Best of luck with your new camera and let me know if you have any more questions! :)
I have updated software, and fast cards, so it's either a battery issue because I have both GoPro and off brand batteries, but I think it also may be an issue when the camera gets hot while recording that it freezes. Does anybody else notice this?
super good rewiev!!!!!
Thank you!
i watched your video, did everything and still i kept getting the same problem. BUT here is how i fix it, i was recording on 1080p 120FPS so i changed the settings to 1080 60FPS and the problem was gone. so i think the problem was the microSD card. i bought a microsd card without looking which is the supported on the GOpro. ( Sandisk 128gb (3) A2 image mate pro 170mb's read ) strange because it says i can record at 4k lol. maybe its not supported. any how i hope this helps to anyone that is having issues.
Yep I would have said try another SD Card, glad you got it fixed!!
I found that even with the GoPro battery, it freezes once it gets below 30% battery.
I would recommend you try a new GoPro brand battery to see if it makes a difference if you've already upgraded the firmware :)
Also the issue on gopro is the battery. I had 3 gopro batteries gone i charge it and then i couldn't use it for 3 days and when I used it, power on the Screen, is black and white hanging my firmware is updated always, start thinking buy battery again and again
I honestly believe that a TON of people have an issue with the battery and don't even realize it. The GP is incredibly sensitive to the power source.
Gran trabajo de investigacion a los problemas de gopro hero 7 black.
Gracias y espero que funcionen
Saludos dede España (Huelva)
Gracias Javier! :)
After I had updated the gopro 7 via SD card many and many times but it still goes frozen..i m getting mad about this please help..tell me a solution i cant able to take atleast one video with my hero 7
I have two batteries i changed it both when it shows freezing issue ...if the battery gets charged full, but after freezing the cam then the camera shows battery only have 3 %. Left ...it make me mad..please tell me a solution
Hi there and sorry to hear you're having so many issues with hour camera! Are both batteries real GoPro branded batteries that you are using? What you're describing sounds like battery issues but it seems weird that both would do it if they are OEM batteries. What SD card are you using?
My hero7 black also have some issues... It shows up repairing device after a while I start recording... And then battery percentage goes down from 60 - 80% to 4 - 9%... I also have freezing problems same as with your footage... I use the original battery which i got along the gopro and sandisk extreme version sd card as recommended... Very disappointing with this thing... Anyways I am gonna try out the update trick... Do you think that might work?
Definitely you need to do the update via the SD Card method but if I were you, I would try a new battery even if your original one is a GoPro brand. Good luck and let me know if you fix it!
@@DanRichardFishing updated it to the lastest version but that didn't work... Anyway I would try out on a new battery... Very annoying that I spent over 40K INR here in India for the cam and accessories expecting it not to mess me up but still it sucked... Also I am not able to register for their customer support because their site shows invalid captcha when there isn't even space for entering it... I regret for purchasing this shit... Well, Thanks mate... I appreciate your response... 🤟❤
Mine started freezing at 1 minute the same time I had the screen saver set too.
I thought that was the problem or glitch so I up the screen saver time. (Same result) I am running a few aftermarket batteries in my cameras so I’ll switch them out and try it! Thanks for the info!
Let me know if switching to GoPro brand batteries fixes the issue! For me I had 1 GoPro brand that came with the camera and like 4 fake ones. When I started wondering about the batteries, that's when I realized it would never freeze when the GoPro brand was in there and the light bulb turned on in my head lol
@@DanRichardFishing
I ordered 4 batteries after watching your video, so Hopefully they’ll be in week.
Oh and it wouldn’t let me ship batteries by air, but switched to ground ship with no problems.
Update: Switched to all GoPro batteries and and so far no camera/video freeze.
Thanks again….KP
Hi Dan,
I bought a new GoPro 8 Black, when I connected it to my Phone app it asked me to update go pro software.
I proceeded with the process to update my software, but it stalled at 10% then I tried again later that evening and this time it updated up to 50% and then would not update any further Since the 50% update, my GoPro does not work None of the functions are working, also nothing is displaying on the display screen. No menu or view, it is blank In-short my GoPro is not working.
I have tried all the processes available short. cuts online such as hard reset, and reset, etc. nothing seems, to work... kindly help me if you have some fixes for it
Have you tried updating via the sd card method?
@@DanRichardFishing Yes, in this case my GoPro 8 display screen and power red light start blinking but not showing anything on display screen or front status screen.. 🥺😢
You Sir deserve a good subscription.
Thank you kind sir!! :)
Please help me! When I use my original GoPro battery my camera freezes but when I use my aftermarket telesin batteries my gopro works fine. Does anyone experienced this same issue?
Sounds like your battery is defective, I would recommend simply replacing it. Good luck!
I have a problem with temporary freezes when playing back GoPro Hero 9 4K footage on my PC. I have upgraded the camera firmware, am using a GoPro original batter and a GoPro-supplied Sandisk Extreme 64G (red and gold) micro SD card. If I load the 4K video into a video editor then play the video back at a lower resolution, it's fine. If I play it back at the original resolution, the freezing issue occurs. My PC is a X64 i5-6400 CPU 4-core with Z170X-Gaming 3 Gigabyte baseboard, 32Gb RAM, geforce gt730 graphics card running 64-bit Windows 10. I think the issue is that the graphics card cannot handle 4K videos.
Definitely sounds more like a hardware issue on the PC versus an issue with your GoPro. Have you tried playing the video in a couple of different video programs such as trying it once with VLC and then trying it again in the Windows Media player? I've actually had high resolution videos play better in Windows Media player than VLC.
Thanks!
Yeah, no... I have the Hero 8 Black (upgraded from the Hero 5 Black, which also overheated and had write issues) and I ALWAYS use original GoPro batteries and ALWAYS use the Sandisk Extreme series micro-SD cards (also on my Hero 5 Black) and I STILL get these issues. The cam is fully patched (firmware) and I veeeery often format the memory card before a session... but it still overheats or produces these unusable clips with frozen frames. Hell, it even overheats and freezes the video when I mount the cam to my motorcycle helmet and go for a ride! And summers are not that hot here in Denmark.... I REALLY hope they have fixed this on the Hero 10 Black, because it's SUPER annoying.
I'm definitely hearing more and more from people saying their cams are simply overheating and locking up, that's pretty silly for a camera that is made to film outdoors. I've had my gopro7 out in blazing sun at 32C for 8 hours and it never locked up so something they did with the 8 really screwed it up.
hi dan i make fishing video's here in England, my gopro hero 8 has started to stutter wy is that please
Can you give me more information on what you mean by stutter? The video itself is corrupted?
@@DanRichardFishing hi dan it was my being a derrr, i court the camera accidentally and switched it off 10/80 and lost three short video's derrr thank you anyway
So funny that I ended up here for this reason...as I'm a fisherman too and so pissed of losing so great action of pike attacks etc....btw... I updated the sw / firmware....using the fastest sd card but still is freezing !! It may be also due to the very cold situation while using it ?? Thanks man....you rule... subscribed 😉
Hey thanks for subscribing, and yeah I really get your frustration! If you've updated your firmware via the SD Card method and you are using a SanDisk Extreme or a Samsung U3 and it's still freezing, I would suggest trying a new GoPro brand battery. Let me know how that turns out and thanks for the sub!
@@DanRichardFishing i tried to update the sw by phone app....then formatting the SD by computer as initializing the SD again....and seems to work...but...i believe this also is related to the cold situation once outdoor.... 😓
@@NomadByFate how cold are we talking? I've used my GoPro in minus 20° c weather and it was okay just the battery doesn't last as long.
@@DanRichardFishing external temp was 2 celsius degrees and water temp 3° 😟
Very helpful Dan. I'd also assume that running the camera at a lower resolution and standard frame rate will help. I have bought a Sandisk Extreme Pro microSDXC assuming that its 'write' time will help with the freezing issue.
That's true if you're running a slower SD card that isn't rated for the gopro. With the SanDisk Extreme pro you should have zero issues running full frame rate full resolution, that's exactly the card that I run for my fishing videos on my GoPro and everything is in 4k 60p. It's been well over a year maybe even almost 2 years since I switched batteries and I haven't had a problem ever since I've gone to OEM instead of no name brands.
I just got one of the 7 black cameras, brand new. I'll have to check for firmware. I've had it stop recording.
Definitely start with updating the software!
My Hero8 stopped recording with no battery as I have it plugged in externally and a SanDisk SD card.
Does it start working again as soon as you put in a battery?
Good information In this video. My GoPro freezes all the time. And it does it more now that it is cold out. I use the GoPro so that is most likely not the issue. But I think for me it might be the memory card. I’ll have to check after work.
I hope it helped, let me know if you're able to get it to work!
Thanks for the info! I'd been experiencing this for a while and also lost lots of great footage. I'd been using Smatree batteries. I'll try getting a few GoPro batteries and see if it works. Unfortunate that Gopro feels they have to do this to sell their over-priced batteries (if it is indeed intentional).
Yeah it definitely sucks. If you're in the US, you can actually join their GoPro VIP service and get the batteries way cheaper than on Amazon. Good luck, I hope the battery switch resolves it for you!
@@DanRichardFishing Nah! I'm in Asia so no luck on this for me. Thanks for the tip though, and for the info! Cheers!
Doh! Yep same issue with me in Canada... not special pricing :(
thank you nice info
You're very welcome!
I am getting a rectangle symbol with a arrow head at the bottom of it in the front screen. It's very bad and there is no service centre in India. It freezes every single time
I still use the stock GoPro battery on mine and it freezes alot. Should i get a genuine one again?
If you've done the factory reset, SD Card update method AND you have tested another approved SD Card and still have the issue ith an OEM battery, I'm not sure what the issue could be. You could test another battery to see but that may not be the issue. Good luck! If you do figure it out, please update me!
@@DanRichardFishing the OEM battery is the culprit. I bought a knock off "Telesin" brand batteries and it works just fine again.
I wonder if its the amperage in the remaining battery that causes the gopro to lock up. Hmmm tempted to get a GP7 as they have been on sale recently ...
I'm honestly not sure but I can confirm that ever since I switched to only GoPro brand batteries and since I made this video, my 7 has never locked up again. I'm just happy I'm no longer losing my footage!! I'd say go for it, I want to get another one to replace my old 3 on the back of the boat.
@@DanRichardFishing thanks for the reply. I picked up a Hero 7 Black last week, Look forward to using it.
I have the latest firmware, i have a recommended sd card, and i have the standard go pro batteries. It freezes after around 30 seconds-to a minute. I don’t know what to do
Hi Titus, sorry to hear that! I have a question for you, what technique did you use for your firmware update? If you did it via the desktop or mobile app, I suggest you do it the manual method via the sdcard and do it twice in a row! If you did the manual version and it's still locking up that much, I would call and get it replaced by GoPro if possible. Also, what resolution are you recording in?
Dan Richard Fishing Ok i will try that, i’ve been using the mobile app to update it. I’ve been typically recording in 1080p at 60 fps
@@titussherlock811 OK so that's a pretty low format, you shouldn't have any issues. Does it do the same thing if you shoot in say 4k? Do you have an extra SD card kicking around you can try or have you already done that as well?
i do freeze at 2.7 and 4k...1080 ok, already update and use extreem sd frastating
I've got freezing problem. I have that exact same gold sd card. mIne still freezes and I also have extreme shake when walking which no one has been able to tell me why
Have you done the full factory reset and then run all the updates? And silly question but do you have the stability enabled?
@@DanRichardFishing I have tried all that. Will try again. Hyper smooth is enabled
my gopro7 is fullcharge then when i turn it on then record it freez and the battery will go 3% and nothing display on the LCD. sometimes it says "Repairing your File" ..
frm: Philippines. thanks.
I would definitely try with a new GoPro brand battery, sounds like your battery may be defective.
@@DanRichardFishing i already buy a new battery. tnx and Godbless.
Thank you 🙏
You're very welcome!