Integrate Jira Data Center with GitHub Enterprise Cloud

Something I encounter over and over are customers who want to integrate Jira Data Center (self-hosted) with GitHub Enterprise Cloud (GHEC) or Enterprise Managed Users (EMU). In most of those cases, their Jira instance is behind a firewall and is not externally accessible.
For that, you need to use the Jira DVCS connector. This video is going to show you how to set up and use the integration between Jira Data Center and GHEC, specifically when the Jira is not externally accessible.
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[@imperatoer]

Thanks a lot, that was spot on! I couldn’t find anything in the official docs (be it GitHub or Jira) which describes exactly this use case, GHEC and Jira Data Center (not reachable via Internet).

[@AkshayArunAlgeri-Vendor]

We also have a similar scenario where Jira server is internal and GHEC(EMU) setup. I tried the same procedure as shown in the video, but unable to see the repo list on Jira.

[@MickeyGousset]

First thing I would do is confirm that the homepage URL and authorization call back URLs are set to your Jira server correct.
Then double check that you are using the correct client id and client secret
Just confirming: Are you an organization owner on the github organization?
Finally, do you see any errors or warnings or anything popping up in Jira?

[@AkshayArunAlgeri-Vendor]

@@MickeyGousset Yes, both the urls are set correctly and i am an org owner. I am not seeing any errors

[@MickeyGousset]

@@AkshayArunAlgeri-Vendor So make sure it is your organization name that you put in for team/user when creating the connection.
But for EMU there is also a feature flag that has to be thrown on Jira
jira.atlassian.com/browse/JSWSERVER-21238#:~:text=The%20workaround%20is%20to%20use%20the%20%E2%80%9C%20dvcs.connector.github.user.validation.disabled,a%20dark%20feature%20flag%20can%20be%20found%20here