Free LV Bag? LV Repairs! - Everything You Need to Know About LV Repair Services!
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- Опубліковано 4 лип 2024
- Former Louis Vuitton Employee! - I've got the Tips. Today we are talking Free LV Bag? LV Repairs! - Everything You Need to Know About LV Repair Services! Everything from how to get a free Louis Vuitton! .. to Louis Vuitton cracking canvas! This applies to all popular styles such as lv alma bb , lv neverfukk , lv speedy , Louis Vuitton Pochette Metis and more.
Hope this helps with your next LV repair !
XOXO
Maison MAlli
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You are very kind and professional lady! Hope all the customers could have a salesperson like you!
Thank you so much. This was so awesome. Due to this you tube I took my 2 year old MPA that had popped stitches and cracked/tearing canvas in to repair. The repair is underway. I assume that since they didn’t quote me a fee that the repair is free - as it should be. It’s all thanks to your informative you tube. Thank you soooo much ❣️❣️🥰😘
This is great information. I sent off my bag to LV March 3, 2022 and they told me I should have it back by end of July. 😩 it’s the all epi leather saddle bag that a paid a pretty penny for. Even the SA said my bag still smell brand new and didn’t understand how it cracked so bad. Luckily she definitely advocated for me and they gave me a brand new one as I only had it for a year during that time.
This was very informative. Thank you. I had dry wall damage to my OnTheGo GM first day carrying it. Took it to my local LV boutique and they were able to remove the drywall the same day. My bag still looks brand new and the repair/cleaning was free of charge.
This was awesome! I got a repair done recently. My handles were damaged on my alma bb, and I had it less than a year. It took almost 5 months to get the bag back. When I went in, I spoke with a manager who stated that they would handle it free of charge. But when I went to pick my bag up, the lady that helped me that day tried to charge me almost 600.00. But it was rectified, and I was able to get it free of charge. TFS the information!!!
🤣😂 thats LV for ya! The communication isn’t always clear but they have everything in notes and no way should you pay for any repairs on a new bag! Glad it got all sorted out. & yes; repairs are longer now due to covid!
oh nooo! were you getting peeling on your alma bb? I just got my own and im worried about the handles peeling
Girl that’s nothing just took my cracked 3 year old on the on in and they told me it was nothing the could do
Great video with important information for people who need "after-sales services". I have one bag (ugh! can't remember the name) that I love but the zipper broke a very long time ago and I just need to bite the bullet and get it repaired. Stock on all LV bags seems to be very low after Covid. I'm finally getting my Alma as it was back in stock for a quick minute and I snagged it up.
Thank you soooo much. I’m new to the brand and had loads of questions because of the price point. You’ve helped me sooo much with ALL of your videos and I now feel more comfortable moving forward and making my first purchase. I’m very appreciative, sending hugs from Alabama
aww thank you! Enjoy your first purchase 🥰 & thank you for the support!
THANKS FOR SHARING THIS GREAT INFORMATION, KEEP UP THE EXCELLENT JOB
Thank you for watching 💕
Hello ,thank you for you expertise.. can you help with paint on the inside mm neverfull .. ? What’s the most cost effective?
Thank you, I have many LV bags and rotate them out so the wear is very little. I am glad to know how to approach the situation if needed. Thank you
Super helpful! I've had easy repairs done pre-Covid that were handled fairly quickly and done very well. Waiting on others that has been with them for months since Covid slowed everything down. And great tip about taking it somewhere else, I did hear they will not work on it if a non LV repair has been done!
Hi! I recently acquired a vintage keepall 45. It’s the old model with the one zipper with the leather pull tab and “lock post” on the side. The leather pull has torn and it’s the same concept of the speedy zipper and I was wondering if that would be something they’d be able to repair on site. Love your channel!
Thank you so much 🙏! Very informative, since I have to go LV store to get my bags repaired…
Yes! Stand firm
Thank you for the tips! Really appreciate it! Do they replace leather trimming on the Reporter PM messenger bag, the both ends of the strap at least.I've been using it for more than 10 years and the monogram canvas still holds it shape. Only the vachetta trimmings had patina over time and I'm scared it will snap near future. I would love to replace it with the Damier Ebene treated leather if possible.
Thank you so much for sharing this information. So helpful. You may have covered this but specifically bags that are over 5 years and you have cracking, is this something worth taking into the boutique? The bag is well taken care of even had cachets replaced a couple years ago. Thoughts??
I think that all depends on how much over 5 years. 10 years prob not. 6 maybe. At that point it’s really up to them.
What should we put on canvas to protect or treat
Great content. Thank you for all the great advice. I hope I never need it but good to know if I do. I love your videos. ❤❤
Thank you for watching! 🥰
Thank you for this helpful video. I’ve had two items repaired at Louis Vuitton and both came back with significant damage caused by the workshop. I was so upset! My sales person sent them back to be corrected but it really scared me off getting other items repaired. This happened about 2017 and I haven’t requested a repair since.
By the way you were extremely informative and i greatly appreciate all of the info.
Thank you for watching!!
Thank you so much for your informative video Malli. I've bought many bags and ready to wear for years from the store. I have never brought anything in for repair. I have the Passy bag and the LV buckle closure got scratches on the first day that I used the bag. That bothers me, so I don't use it anymore. Will LV replace the new buckle for me? Thank you so much lovely.
Hey! To be honest, scratches is considered wear and tear so yes they would replace the buckle for you but you would have to pay for it
This video is so helpful! ❤️
That’s why I love my vintage canvas bags have them for over 10 years and canvas still shines and looks brand new
Yep once they changed the canvas producer everything just went down hill
@@maisonmalli good to know!
I collect vintage 80s LV and it's amazing how the canvas looks brand new and seems indestructible!
Thanks, I was particularly wondering when the canvas changed. I’m more a leather bag girl, but I’d like to pick up one vintage canvas bag.
Thank you, for the video! Very informative. So far, I’ve been lucky with my pieces, I do switch out every other month or so. I recently sent in my cles (key pouch) to be reglazed, zipper, and pull replaced. Nothing wrong with the zipper or the pull just scratched and tarnished, since I’m already sending it in, might as well get it done. I had the key pouch for about 8 years and I use it daily. For the repair, it will be $90.00 still cheaper than buying a new one. It’ll lasts me another 8 years.😂 I do use leather cleaner/conditioner along the edges and I never never over stuffed it. I’m a minimalist, the key pouch is my wallet. Even though I do use my Favorite, Pallas, Eva, and the pochettes, it’s mostly empty except I only put my key pouch and maybe my phone in it.😂 thank you, again! Have a great day!
Sounds like you take very good care of your things. Happy to hear they are holding up!
Thanks for sharing this information so helpful ❤️
Happy to assist!
Thank you for all the info…I’m going to get check both of my bags….
You are most welcome 😄
Thank you for an informative LV video! My On the Go MM reverse Monogram creased / bubbled in the monogram side after only one use. I’ve had the bag for only two months. Wish me luck, the bag was sent to the online Atelier for inspection. The bag is gorgeous but deteriorated so quickly!
Oh hell no. Request a new bag immediately. Use works like unacceptable 🤣😂 why should I be without your over 2500 dollar bag that you have had for less than 2 months. Do not settle for less than a new bag
Thank you for this video! Do you think they would repair or replace my Speedy 35, I've had it for over 10 years and haven't carried it in about 8 years because of cracking in the bag. I put it away as not to damage it further and never picked it back up. I kinda gave up on the bag, but have a renewed interest in the bag after watching this video. I appreciate your help.
Very informative video! Things consumers need to know.
Have to be an informed consumer 🥰🥰🥰
Great information! I just ordered my first luxury wallet from LV ❤
Do enjoy!
Thanks for sharing these tips!! Definitely helps!
Glad to help! Your curls are beautiful btw! 🥰
@@maisonmalli awe thanks so much!
Such an informative video. ❤️ Thank you so much!
Quick question: do you know of any problems with Montsouris monogram backpacks? How do they wear? Any flaws?
Great question! I’m thinking of getting one in traditional mono/vachetta.
Great tips I’ll got 2 new items because quality issues they replace them with a new items. Thank you for sharing
Hello, can you do a video on repairs but with bags purchased vintage from TRR or Fashionphile? Thank you ahead of time for your time with these informative videos. 😃
Wonderful information!!! Thank you!
You’re welcome! Thanks for watching!
I own the favorite pm and I notice cracking on the on the canvas . This February will be 5 years since I purchased the bag. Is it worth it trying to get it fixed?
Thank you! This helped me.
Happy to hear!
Good Information. I would love for you to talk about the LV scarves. They are absolutely beautiful but I doubt that I will purchase another one because they snag to easy. If you look at them, they snag LOL! I would assume because of the delicate silk that they are made of. Please do an entire video on the scarves and if people are still purchasing them. Thanks so much. Oh, and do they repair scarves???
Thank you for the tips girlie.
Of course! Good to see you!
Thankyou for the advice and the knowledge much appreciated genius its great to habe this knowledge so you feel you know what your talking about when you talk to them so 5yrs and under they replace or repair thankyou 😊
Yes! But again you have to be confident. Because they will always try to say no. Speak up for yourself and nicely Escalade the issue if you neeed to. Condition of the bag matters too.
I am planning to buy a preloved speedy 25 that was made on my birthyear but I have a question:
Do they take repairs even without receipt? Thank you.
Thank you for the advice. Just purchased a neonoe empreinte marine. Do you suggest any resale sites? Looking for a melie in marine that’s discontinued. Thank you.
Thank you very much you have been a big help 💕
You’re welcome 😊
They're great with their repairs!
I think so too!
Hi! Love your videos. So much good and useful information! I have a petite noe and I got watermarks on it 😭 anyway to fix this and prevent it if it was to happen again? Thank you!
Thanks for the info! its really a stress releif knowing they offer after sales service, whether its free or not!
You are most welcome!
I love your context. ❤️
thanks for watching! :-)
Very informative and thank you!
You’re welcome! Thanks for always commenting ♥️
THANKS DOLL
Hi. i bought my pochette metis less than 2 mos.. SA said need revanishing.. should i send for repair or exchange? pls advise. tnx so much
Hi Ms. Maison, does Louie Vuitton repair preloved bags that people bought with cracking or peeling issues on handles? Many thanks! Great video by the way! :)
They repair preloved. You would have to take the bag in to be assessed
Thank you so much for this video!
I'm considering buying a keepall and this brings me a lot of peace about it 😌.
Question: if I purchase a vintage keepall, could I bring it to LV and pay for new leather handles and straps? Is that looked down upon?
Of course you can. And no, that’s not looked down upon. LV stands behind their products. You can def bring it in to get leather parts replaced.
Great advice!!
Thank you!
Thanks for the tips, watching from Hongkong
Thanks for watching!
I have a vintage Saumar 43 and want the strap replaced I have no purchase history with LV is this necessary? Also wondering about price range Thanks
Great tips! This just justifies why I shop leather on most of my luxury vs. canvas.
When you spend luxury price point, you want white glove service if something goes wrong on the item.
Hey honey! I absolutely agree! Hope all is well
@@maisonmalli All is well boo! Keep the good content coming! I love the luxury videos 😍 What are your new luxury faves ?
I have a epi petit noe and the edge coating has gone soft and slightly sticky on the shoulder strap(I can’t figure out why) and there are a ton of marks on the edge, does Louis Vuitton repair that kind of problem? Also there is no store close, can you ship it to a store for repair and have them ship it back or do you have to go in store? Thanks anyone for any help
I have a black epi Cluny bag. I purchased it in 2018. I use it lightly, about 5-7 times a year, on special occasions. I recently noticed that the bag has small white areas of discoloration. I assume these resulted from small scratches. Is this normal? I am worried that the bag will end up having white spots with further use/scratches. Is there anything I can do to prevent this? Should I bring it to the store to have it repaired if it gets worse. I thought epi is very sturdy. I was considering buying other bags in black epi but is reluctant now bc of this problem. Thanks.
Thank you, very helpful. I've been contemplating taking my Monogram Petit Noe. I had it for 20 years & it was my 1st LV. I know the leather can be replaced at the top of the bag & the handles BUT it has a tiny hole in the canvas towards the bottom of the bag. Other then that, the canvas looks good for a vintage bag, no cracks anywhere that I can see. I'm reluctant because I'm not sure if they'd repair it. The bag has sentimental value to me & I would love to carry it again. What are your thoughts?
What happened it to?
My Artsy was peeling after 6 years and I took it in and got a brand new one. They gave me credit and I bought the leather Artsy upgrade
Really smart of you to do! 🧡
Great video thank you for sharing good to know ❤️
Of course! Good to see you here
I recently purchased the LV Twist MM and I got a very small scratch on the gold LV letters that you twist to open the bag. Do you know what metal this is? Is it brass? I am trying to figure out the best way possible to try to buff out the scratches.. Brasso?
Thank you so much for this info. It's so helpful! Do you know if it matters if I buy an item preloved, like a Speedy and take it to them for all new vachetta? Does that matter that im not the original owner?
It doesn’t matter😁
Thank you!❤
So what can I do for a crack wallet with the canvas logo? If I was told it is unable to be repaired
Do you have to have your receipt or coa? Does it apply to preloved items ?
I had an issue with the canvas cracking and the SA replaced my Artsy bag.
Any suggestions how to keep canvas from cracking in the first place - is there a product like a cream or spray I can treat it with or any tips about care and handling, storage, etc would be helpful because I don’t want my bag to crack 😊
Try cleaning your bag w/baby wipes after each use or at least weekly. Use leather cleaner & conditioner every couple months on your bag to keep the leather supple. Keep it out of the sun (leathers should be treated like your skin). Keep your bag in a cool/dark place in its dust bag when you’re not using it. Just a couple of tips.
Hi! I have a vintage Sac Plat tote. It’s OLD! It’s hard to even find one online to tell you exactly how old it is. All the current Sac Plat totes have no zipper entry on the front panel. Mine does. I only saw 1 online like it. Well the little screw/button that attaches the handle to the purse has separated from the sidewall of the purse. This is for the handle on the front of the bag, left side. There’s also a tear in the canvas/leather right by where the handle connects on the front right side of the purse. I have pics but didn’t know how to post it here! I wanted to ask you if you’ve ever seen this specific style that has the zipper front entry on the Sac Plat and of these problems can be fixed? Thank you so much!!!!
Thank for the informative video! And you’re right it’s at the discretion of the person, I bought in my mini luggage bag last year, mini luggage was bought in 2019, because one of the leather patch has a crack or indentation on the treated vachetta and the repair specialist said it was “normal wear and tear” but if I want to replace that patch it’s $500-700. 🤦🏻♀️ I do have a interesting question, what if someone bought a stolen LV bags that has the NFC chip, and brings it in for repair. Will LV flag it was stolen or repair it?
Hey! So their would be no way for LV to know your bag is Stolen. The chip is strictly for authentication and repairs. Hope this helps.
Hi, will my bag get repaired if I purchased it second hand
You are amazing..thank you so much info for lv ..new subbies here
Thanks for subscribing! 🥰
Do you know when LV relines the bucket GM bag (discontinued model), is it genuine leather lining or the faux leather that’s paint/pvc coated fabric?
Will LV repair or clean a wallet i bought from a consignment store?
Can get the handle repaired on your speedy ? 30 years old
What is their policy for the fabric Jacquard straps? I just got my speedy 20 with that beautiful jacquard strap 3 days ago and it's already starting to form fabric lint balls and strays from the strap being worn and I guess rubbing against my clothing when carrying it.😭
Thank you 🙏
You’re most welcome!
What about tarnished hardware? I have a speedy b that the hardware is all tarnished and has chipping. It's 4 years old.
Hi! Where can I purchase a crossover strap??
I bought a brand new LV leather Sarah wallet in black and it’s sad I’ve only had it for 2 months-used it twice and the button closure completely detached. I am beyond disappointed for a $950+ wallet this shouldn’t even happen. 🙄😩 I hope i can exchange or fix the problem through their repair service. Thanks for this informative video.
Hi maybe this is not quite related to a “repair” but is replacing the leather buttons on key ring holder or Wallets and option? I just got the recto version Damier in Christmas and it has the button but now comes in the gold button :(. Kinda annoying because my button is getting dirty
Lv is weird. They typically don’t let you do that as they want the piece to stay original. You can go in and ask if they will do it though. Like if their was a quality issue They may do it. Just gotta try your luck
What would a zipper replacement for a keepall 45 cost
Thank you for the detailed video👏🏽👏🏽. I have a couple of follow-up questions:
1) Do repairs apply to "pre-loved" pieces?
2) Is a purchase receipt from LV required to request a repair?
Thank you.
I’m not sure if this is for all locations since sometimes it seems like the rules are a little subjective but I personally bought a LV wallet on Poshmark that had its button peeling. I got it authenticated by a third party company and took it in the LV for a repair. It cost me maybe $60 and a few months with no documentation or previous purchase history.
@@maybird8112 Thank you for the information.
How about the key, coin pouch that has zipper broken does that qualify for a repair? Is more than 5 years old but has a broken zipper. The canvas is in great condition
What about The Twist mechanism? It has lost its spring so to speak. Is that repairable?
Yes for sure! Take it in for a repair
Hi. I have a pochette metis from 2017. Have a lot to glazing issues and a few of the canvas thread are starting to come out. Drop it off at the boutique last week. The manager said he cannot offer replacement but will repair at my cost since it’s from 2017. Should I push on getting a replacement or getting a free repair?
It’s past 5 years but I would push for a free repair since they know it’s a known issue. Escalade the issue of they say no. Ask for the store manager’s boss’ number see how fast they change their minds lol
Hi! IF you were interested in the Pochette Accessories bag, do you think it’s worth the higher price now? Thanks in advance!
Hahah absolutely not. It was 500 3 years ago. What has changed 😩
Do vintage bags with cracks get to get repaired or replaced? Or is it just way too late? Silly question probably but thought i would ask anyway.
Hey! Too late. They won’t repair or replace past 5 years
Great video! This is very helpful for customers to know. I sent my canvas bag to LV for repair in February, 2021 and have yet to receive it due to scarce replacement parts that were sent from France. Once I receive the item back, I’ll have to follow-up on my experience.
Yea; that’s too long. When did you purchase the bag! At this point if it wasn’t many years ago they can offer you a new bag. You shouldn’t be without your bag for a year
I bought my 6 ring key holder and the piping started to peel, along with the button. I took it in the Store and they said the could only repair at My Cost. Never mentioned replacement. Actually they mentioned that if the canvas had any cracking they couldn’t send it in for repair nothing Could be done in that case
They told me they could not repair the damage on the bottom of my NEONOE bag . Any advice
Do they repair epi leather and vernis leather? I see videos on UA-cam where people will dye the edges or entire bag themselves but never one that has been repaired by LV.
Great information. I wish I knew this before I ruined my bag going to a local cobbler. The pipping was damaged & i paid about $200 for the repair. The repair was a terrible patch and worse they painted the handles and pipping to match.
It looks terrible, I don’t even use it anymore because it’s embarrassing.
I didn’t know LV made repairs 😩
I’m so sorry this happened to you. Now you know for the next time.
I got my PSM repaired and they stitched it back wonky. Kind of disappointed. And the SA who helped me never mentioned a 5 year rule. She pretty much said after a year, it’s normal wear and tear in which LV will not comp the repair.
Hello there, do you know if LV repairs bags purchased from the employee sale? I recently got one and it has a defect. The bag has a V circle marked on the label.
Lol the v circle is what tells them it’s from the employee sale so they def aren’t taking that out
Oh do you have any videos on how to authenticate LV bags without the date codes? Got a LV damier ebene alma pm as a gift from work for my 15 year anniversary this year but came without date code lol they're said to have a microchip but still feeling uneasy since I'm so used to the date code lol
Please do a video on cleaning your never full 🙏🏽🙏🏽🙏🏽
Thanks girlie! 😃 I’ve got cracking canvas and popped stitching on a 2-3 year old toiletry 26. I’m going to try it and see how it goes soon.
Yeaaa def take that in and get a new one. Use words like “not ok, unacceptable. “ 😉
Let us know
Bit late I know, but how did you get on? I have the same problem with mine, only a few years old but not used due to covid.
Great advice!! What about tarnishing on buckles of speedy straps 😒
They can replace them but if you have had them for a while they will say it’s wear and tear
@@maisonmalli world tour speedy less than 2 years old! Sad how some buckles tarnish so quickly and others stay nice and clean forever like my pochette metis
I’m looking at some vintage bags for really cheap because they are not in the best condition. Should I get that one and just bring it in for repair or just get one in great condition?
Honestly; truly up to you. They do great work on the repairs
I have an lv muesette tango bag it needs a new strap but i dont have the receipt can i get it replaced
You can just rake the bag into the store