How to update the system for Phezer Handheld inkjet printer?

How to update the system for Phezer Handheld inkjet printer?
Fit for Phezer model P15/P16.

[@MutucoGamer]

where can i download

[@vanlu1448]

the display of my printer is frozen to the welcome screen, even after the calibration it's still frozen, how can i do to rest or restore the OS?

[@wisanort822]

Hi, i got the same problem , did you fix it and how? thanks

[@eldin1204]

Hi, I got the same problem!!! Did you find solution for this? Thanks!

[@jesusam4610]

@@eldin1204 Hello, did you find the solution to that problem or did they answer you from phezer?

[@eldin1204]

@@jesusam4610 Hello, yes they answered me. They have sent me a new printer, they said that the broken one with bootloop can't be fixed.

[@hihikats]

Where can I downl;oad this firmware as it is NOT available on your website

[@phezercodingandmarking7503]

please email our customer service [e-mail].

[@eldin1204]

Hi, did they send you the firmware? They are not answering to my e-mail. I would highly apperciate if you would forward it to me. Thanks!

[@jesusam4610]

hello sent mail already. no replay. how to get os firmware?

[@phezercodingandmarking7503]

please email our customer service [e-mail].

[@user-dt1zp5ey2y]

sent mail already. no replay. how to get os firmware?

[@phezercodingandmarking7503]

Done via the email. Any problem, just feel free to contact us. 🤩

[@eldin1204]

Hi, did they send you the firmware? They are not answering to my e-mail. Thanks