I have 6 of their power stations and 2 expandable battery's and 4 of their solar panels. I had an issue with one of my solar panels so they sent me a new one. My little e600 had a bad charge controller and they shipped me a new one. I make this comment because people think because they are not ecoflow anker etc.. that they have bad customer service which is a lie. I found their customer service to be excellent its why I keep buying from them.
What exactly was happening with the cells on your defective unit? How far off was the bad cell? Always the same one? What exactly were you seeing and when? When it was charging, discharging, all the time? I have the same unit and was just curious. Thanks!
Thanks for the comment, I will post a video detailing what was going on. I went quite during the process because I wanted to give Pecron a chance to fix it which they did. But I have the video's, they will be informative. Stay tuned!
I have 6 of their power stations and 2 expandable battery's and 4 of their solar panels. I had an issue with one of my solar panels so they sent me a new one. My little e600 had a bad charge controller and they shipped me a new one. I make this comment because people think because they are not ecoflow anker etc.. that they have bad customer service which is a lie. I found their customer service to be excellent its why I keep buying from them.
@@johnmal5975 It takes some getting used to the slow pace of communication but it works. Thanks for the comment.
What exactly was happening with the cells on your defective unit? How far off was the bad cell? Always the same one? What exactly were you seeing and when? When it was charging, discharging, all the time? I have the same unit and was just curious. Thanks!
Thanks for the comment, I will post a video detailing what was going on. I went quite during the process because I wanted to give Pecron a chance to fix it which they did. But I have the video's, they will be informative. Stay tuned!
@@re-thinkthis4880 Awesome. Looking forward to it!