Hello Rui, thanks for contacting us. If all is completely tight, there is not much we as a Social Media Team can do about it - please contact a GROHE partner near you to get hands-on support: www.grohe.com/en/corporate/grohe-in-your-country.html Best, Your GROHE Social Team
Question- does your Ambi mixer faucet come with this single washer, attached fastening and single fastening bolt arrangement? I have purchased one online and the fixing seems much more complex with a plastic, almost triangular thick washer, a metal half-moon shape washer that seems to guide the hot and cold pipes and a long brass fixing bolt and a third under washer. Then the washer that should go between the faucet and the sink top was NOT included in the pack of washers! I suspect this may be an older design and shall anyway be returning it to the Amazon seller concerned. MUCH more difficult to fit, I suspect, than this simple arrangement!
Hello Dor Jon, we answered on your other comments concerning this subject already. Thank you for your feedback and if you should have any other concerns please contact us. Kind regards, Your GROHE Social Team
Have asked already by email but had no response after 15 days. Is the Ambi tap available in the UK in your SUPERSTEEL finish? Or can I purchase in that finish by import from anywhere?
The Tap neck is very loose, how do I tighten it?
The plastic thing under the sink is completely tight. Don’t know how to solve it
Hello Rui,
thanks for contacting us. If all is completely tight, there is not much we as a Social Media Team can do about it - please contact a GROHE partner near you to get hands-on support:
www.grohe.com/en/corporate/grohe-in-your-country.html
Best,
Your GROHE Social Team
@@GROHE thank you for your quick reply.
Question- does your Ambi mixer faucet come with this single washer, attached fastening and single fastening bolt arrangement?
I have purchased one online and the fixing seems much more complex with a plastic, almost triangular thick washer, a metal half-moon shape washer that seems to guide the hot and cold pipes and a long brass fixing bolt and a third under washer. Then the washer that should go between the faucet and the sink top was NOT included in the pack of washers!
I suspect this may be an older design and shall anyway be returning it to the Amazon seller concerned.
MUCH more difficult to fit, I suspect, than this simple arrangement!
Hello Dor Jon,
we answered on your other comments concerning this subject already. Thank you for your feedback and if you should have any other concerns please contact us.
Kind regards,
Your GROHE Social Team
Have asked already by email but had no response after 15 days. Is the Ambi tap available in the UK in your SUPERSTEEL finish? Or can I purchase in that finish by import from anywhere?
Hello, the GROHE Ambi is a fitting for the UK market only. Unfortunately it is not available in supersteel.
Kind regards,
Your GROHE Social Team
She kinda looks like Penelope Cruz.
Very good product
Grohe or nothing..the best
Thank you! We are always happy to hear that. 🙂
Kind regards,
Your GROHE Social Team