I don't know why so many people said this video convinced them not to buy it. It did the opposite for me! It has so many uses & sounds like a quality product. Some of the negatives were just negatives about steam clean in general. Someone mentioned another brand that heats in 1 minute, but a lot of reviewers said that one breaks easily and one said it overheats. Thank you!
Glad the video was helpful. My mission with the channel is not to sell folks on products, but to simply share my experiences using them; hence, you won’t see affiliate links in the descriptions. I also buy the products I review and do a fair amount of research before deciding what brand/product to get. So far our Dupray is doing OK… sorry, couldn’t help throwing in that little rhyme. 😃
Great to hear! I just used mine to clean the bathrooms yesterday. I’ve learned that if clean regularly, it’s much easier to remove soap residue in the shower. 🤣
Very nice review. Thanks for sharing! Now, in regards to the steam pulling out certain things, it will happen with any steamer, in fact this Dupray is hotter than the McCulloch brand, I believe the key here is to pre treat the area with a chemical, let it dwell for a few minutes, steam and dry, you will see the difference.
People are complaining about how the steam cleaner doesn't pick up everything, well duh it's just steam you need chemicals now and then but this steam cleaner is good quality
I bought mine originally because my self-cleaning oven, which was based on a low temperature water cycle, never worked. In addition, the oven's coating prevented me from using an oven cleaning spray. Initially I had problems similar to yours; but found that if I took my time and used the plastic nozzle tip, the steamer worked wonders - especially on the glass window. I also use a disposable liner in the bottom of the oven to prevent casserole spills from hardening.
Nice review. I got mine around 3-4 years ago after having a different brand that failed twice, plus the price point fit being retired. I’ve cleaned everything inside & outside, the fridge (inside) , the oven, etc. Birdbath, mag wheels (definitely needs pretreatment there). The inside of the glass oven door - it does a good job softening the grease on that glass, then I use a razor blade to scrape off the softened gunk. Then I spray it with Dawn and wipe down. Pretreat burners but deeply burned on gunk is impossible for most things to remove. I will pretreat grout and other things before I steam and it cleans up just fine. Stainless steel is hard to polish up with a steamer. I’d just use appliance polish. It doesn’t remove everything!! I agree about the water level issue. I watched your cleaning video on this; trying to drain it all the way is impossible…there’s always some water left. Good to know about the vinegar issue down in the comments!! Waiting to refill is a pain but then, I’m done with most everything before it runs out of steam lol. Since I’m now in an apt. the size and cleaning time etc. doesn’t bother me, but for large spaces and a family, a different model or brand would be more efficient. Thanks for reviewing!
I’ve had one for about 2-3 years. When I bring this pretty little thing out- the house is getting seriously cleaned. Easy to remove grease and grill cleaning. I end up enjoying cleaning so I end up cleaning more than I ever expected. Clean the windows too but yes have to wipe up when not using a mop like head attachment. Going to attack the car next time. Extremely useful and enjoyable to use. Just have to learn to go slow of cleaning certain things- like Grout. Let the steam do the work. I recommend it or a steam cleaner in general. If you use the stainless steal attachment it Will absolutely clean faucets and ovens and grout. The plastic ones won’t do it. I still use cleansers. I don’t ever feel like I’m steamed out or overwhelmed by steam. That’s pretty silly. It’s not that loud either considering it’s scrubbing - as opposed to you physically using scrub brush. I think this guy is being a bit petty for what this machine does. Yes you will have to vacuum or sweep because it isn’t a vacuum. Duh.
Thank you for sharing your thoughts and experiences. If I had to do it over, I would choose a steam cleaner that doesn't require a 20 minute cool down and 10 minute ramp up time... they do exist. 😃
I too wish there was a way to know the water level. But when empty open the hose and you can fill up without waiting. I’ve found this to be a miracle cleaner and use a cleaner beforehand for showers and use a bigger head attachment- works for me. I think the cleaning capabilities of this machine are tremendous and it even helps clean carpet too! I’ve used this in stubborn carpet stains and they are finally gone. Maybe you just imagine a machine to clean for you. This is not it. You do have to clean while using it. It is amazing aid in thoroughly deep cleaning almost everything I have inside home and the grills outdoors. I would never have thought about saying the cord is awkward and the steam too much! That’s nuts. The machine would dramatically help people but you seem to pick on the little things. Good luck.
Dude your post about machine is just awful. I just cleaned my stairs and bedroom carpet with this guy. I cleaned all my cabinets and windows and window wells. Pre winter cleaning if you will. You are all wrong about this machine and aside from not knowing when the water is low - there are not any competitors in this low price range that offer that window. If you open the flow on hose you can fill up when empty and not have to wait. I don’t think you should have done this review. Clearly, you just aren’t amazed at the way this thing cleans from any floors, windows, cabinets, all kitchen appliances, outdoor patio cushions, grills, all bathroom appliances, in addition to carpets!!!!!!!! I need to do video clearly cause you didn’t do this thing justice. Sorry dude. You failed not the machine. In addition it heats up way hotter than similarly priced items. Which means deodorizing and disinfecting. Time to heat tank up when I fill it is at most 8 minutes - although I am at about 9000 ft I the mountains. You complained about the steam!!! I am not even getting money to rebuke your review. It’s just ridiculous!!! Too much steam!!! Give it up.
Thanks again for sharing your experience using the steamer. Should you decide to make a video demonstrating how to fill the machine through the hose without allowing a cool down period or how to use it to clean carpets, I’d be happy to include a link in the video’s description. As far as deep cleaning carpets, I find the steamer to be better at “refreshing” or deodorizing stale, medium pile carpeting versus deep cleaning it. When it comes to removing stains on medium pile carpeting (for example, cat vomit), I’ve found the Bissell Green Machine to work better. Thanks again, and let me know.
Great review. Mine just arrived today and after seeing this, I will return it immediately. I had read it was the most powerful and that it may be overkill for home use. I would rather have a more powerful one than one that doesn't save me any time. thank you for saying that it's actually just the opposite. I really wanted to take on a large area of cleaning grout. I thought it would clean my labor in half. I see that it wouldn't. I was also depending on at least an hour or usage. Thank you so much. You just saved me $150. If you have another that you prefer, please let us know.
I don’t have a recommendation for a different model, but this machine does not live up to the marketing hype. For efficiency, look for a model that doesn’t require any downtime to refill. You may still have to wait a few minutes for it to generate steam, but for big jobs, the wait to refill it is a drag. If you find a steamer that works well for you, I’d appreciate a post back as to what you got and how you like it. Good luck!
My friend just bought a Grobell steamer and it has 'Heating time less than 1 min' and refill the water anytime without letting it cool. Comes with a protective mitt for that. I am going to try it.
Thank you for your practical and transparent review! I'm in the market for a steam cleaner after finding evidence of rat infestation around my living room couch. After watching your helpful video, I've decided to go with a different product because I don't have the patience to spend all day waiting for the machine to pressurize and boil up. I'd like to keep my cleaning process efficient.
I completely agree that the wait is frustrating. If I were to do it again, I’d get something that allows for immediate refilling. Sorry to hear about your infestation. Yikes!
@Joschmo939 hmmm I might revisit them. I have another product from them, but I thought dupray was hotter with more pressure. I've been told it's not accurate info. Once you've used it and have a good idea if you like it, reply back please.
@@ariesbabie5971 So far, I have used it once to clean my entire apartment. That includes amenities like countertops, stoves, bathrooms, windows. I would suggest having a rag towel with you to wipe off excess water because the Karcher SC3 can sometimes drip water as you're steaming. As far as the effectiveness of the Karcher SC3 removing stains, it's excellent, and I love that you only have to use water for it! In my general opinion, I still think it is a good idea to have some other cleaning supplies with you that don't include a steam cleaner. Hope this helps!
I'm presently searching for a replacement steam cleaner and this product came onto my radar totally by surprise. I like what I see and I like the positive reviews I have read. Personally I like that I will be able to store it in a "wisely" chosen tote bin far more practically than an upright or floor steamer version which I am looking to replace. I like the hose and handle aspect of it which allows for the cleaning of vertical surfaces or shower walls without holding up an awkward floor cleaner which leaks fluid when not strictly vertical. One of the other things I find (which people don't do) is every once in a while descale it! like kettles and coffee makes it helps steam cleaners to perform in ways that prevent calcium build up when not in use or stored. Now I have seen this product and the review... it's going to be my go to choice!.
Descaling is definitely important. One of my biggest issues with steamers (and this one is no exception), is that it’s really difficult to get all the mineral deposits out. Because there’s a steam chamber above the boiler and the fill tube runs below that chamber, when you go to poor out the water, the mineral deposits get trapped and don’t all come out. I have to shake the heck out of mine and still they don’t all come out. I know this because the last time I cleaned it, I then stuck an endoscope (camera) inside to inspect. To my horror there was still a lot of debris in there.
I have the Tosca and absolve it. It is a little overkill but it makes short work of any task in our house. I bought the upgraded floor attachment and it’s wonderful. Gets a solid 4” under the couch or beds. Spent 1k but I’d buy again if it broke
Great review! The Bissell Steam Shot just had a huge recall and that's what I have and it never did what I thought it could, sounds like this one won't either.
Good review. I bought one and love it. Cleans furniture great. I was a bit bummed that it didnt clean the grout like I wanted but it does clean the tile floor. My place is super clean. Yep it would be nice to have a water level indicator. Cleaned the cat tree looks like new.
I’ve been sooo eager to buy a steam cleaner to do all the cleaning in my house! I have a steam mop but it is only a steam mop, so I thought I’d gather info on the best all-in-one steam cleaner. So very glad I found your video…gonna stick with my regular cleaning chemicals instead! Oh and Soft Scrub with bleach is my go-to for cleaning stains in my sink! Thank you, this was very informative!
Glad the video was helpful. I do these reviews so folks can make informed decisions and know what to really expect. When I was reading and watching reviews prior to purchasing this steamer, I got the impression it would do more than it really can. My guess is the folks who gave it glowing reviews weren’t completely objective because they were sponsored or received promotional products.
I just ordered a different one that I can use with my carpet. But, this was interesting to watch to show how to use a sreamer in general. I was used to a Bissell steamshot but I have moved up a step to a bigger steamer. I think it will do what I need it to...I hope! Thanks for taking the time to do this video. It was nicely done. And, I also have difficulty with "microfliber" towels. 😂
I love mine reason I got this 1 u don't need distilled water just plain water I'm surprised u didn't say that in this video also some things u can't get cleaned
Thanks for sharing your thoughts. In the video I say you can use tap water (aka, plain water), distilled, or demineralized water. Regardless of which water you use, Dupray recommends periodically cleaning it with equal parts white vinegar and water. If you don’t clean it often enough, the machine will clog as I’ve experienced. You are indeed correct that there are some things this steamer will not get cleaned despite the claims. For example, it will not clean an oven. Thanks again.
This was a great review. It seems like a good enough machine but you have to actually consider the jobs you want to do and decide if it is the best tool for your personal circumstances. Not all floors are the same. How frequently will you need to use it? How many times will you choose to just wipe something down with a cloth rather than unravel the cable, fill the cube, wait however long, mess around with attachments. Etc. You have helped me to analyse my perceived need for one. So far it is looking like I would only want it for carpet cleaning/freshening. Is it worth it for that?
Your comment is dead on! It’s funny because your comment made me think of our robotic vacuums. For example, there have been times when I think, “do I run the robots, or get the job done in a quarter of the time by grabbing a broom.” I’ve used the steamer to freshen up the sofa and rugs and it’s a sizeable “to do.” As to whether it’s worth it, that’s up to you. Knowing what I know now, if I had to buy another steamer, I would consider a model that allows for quicker refilling because it’s a real pain to have to wait 30 minutes for the boiler to cool when doing a big job.
@@BruceAlanR 30 minutes? Wow that's a lifetime when you just want to get on. I first saw that this was suggested for windows but is it really safe on glass at those high temperatures? It would be just my luck to hear a big unwelcoming crack! Lol
I suppose. If I had to do it over I think I’d go with a model that doesn’t require a 20 minute cool down prior to refilling. I find it really slows me down.
Hello, I've been watching this video for over a week. I am using subtitles because it is difficult to listen to English. I don't know if I understand it right, but it's very helpful. I'm asking you a question at the level I understand, so I'd appreciate it if you could answer it. (I'm writing using a translator.) 1) I am a foreigner who has a culture of taking off shoes. Therefore, I am considering purchasing a steam cleaner to disinfect carpets in American homes. (I was planning to rent a wet vacuum cleaner, but I wanted to disinfect it with steam above 100 degrees Celsius.) 2) After searching, I found it useful for removing bugs, cleaning grout, and removing old stains from every corner of the kitchen in addition to disinfecting the carpet. It's a field that I'm very interested in. So I decided to increase the budget from about $70. 3) After that, I came across your video while I was watching a steam cleaner for about $150. Thanks to that, I got to know Karcher's steam cleaner. I've increased my budget once again, but I'm also worried because you still don't mention that karchers would have been better than DUPRAY NEAT. (There's also a price difference.) 4) So I'd like to ask you a few questions. You said in the video that it took a long time to wash the bathroom tile grout. Is the main cause of this machine's problem, the waiting time before refilling? Or is the power of cleaning grout this machine not satisfactory? 5) In this part, there's a part where your high pressure washer would have taken 5 minutes. (I might have misunderstood.). I'm thinking of buying a high pressure washer to shorten my cleaning time. (Of course, it is not for commercial purposes, so the cost is also a main consideration.) Could you tell me what high-pressure washer you have? If so, do you use a high-pressure washer to clean the bathroom grout instead of steam cleaner? 6)Would DUPRAY Neat have enough steam if I wanted to disinfect carpet etc with high heat? (Of course, steam is expected to be at least 100 degrees Celsius, but there are questions about this. Of course, I fully understand that steam soon loses heat. So I plant to spray it within close contact to the cleaning target.) -------------ㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡ I don't know if I'm being too greedy, but I want to avoid trial and error even if I have to increase my budget. I saw a comment in your video that someone were very satisfied with the $1000 steam cleaner, but I can't make decide to invest for it yet. When I search on a website in my country, I have the ability to distinguish a little bit between real consumer reviews and paid fake reviews. But it's hard in America. I thought most of what I've read was real. But I learned from your video that it's not. I think it seems more serious than my country. Thank you very much for your sincere review. Have a happy day. =========================== I searched more and I figured out it was not for indoor cleaning. .... I read this article. www.thespruce.com/power-wash-tub-or-shower-tile-4125932 I think I might need higher level of steam cleaner. .......... thank you... I am still waiting for your comment. ^^
Please don’t use a pressure washer to clean indoors! My sense of humor gets lost in translation. In my opinion, the Dupray NEAT is intended for residential use and light cleaning. It is not intended for big jobs or professional level jobs. Cleaning our bathroom took a long time because 1) You have to wait 20 minutes for the boiler to cool before refilling it; 2) You have to wait 10 minutes for the steamer to create steam; and 3) It doesn’t clean grout as easily and fast as chemicals. For the amount of cleaning you want to do, consider a professional-level cleaner that can be filled without a wait time and can generate steam within a few minutes. I don’t have another model to compare mine to so I don’t have any recommendations. If my Dupray NEAT steam cleaner died, I don’t think I would buy another Dupray. I’d likely go with a more professional model by a different manufacturer. I hope that helps.
@@BruceAlanR Sorry for late thank you. I appreciate your kind and detailed anwer deeply. I checked you would buy another & more professional model. It is very helpful information for me. Thanks to you I think I have to choose Karchers at least. Tnak you again. I will visit your channel soon. Have happy weekends. ^^
Perhaps the cat tree, but for a sofa you’d be better off with a Bissell Little Green Machine. The steamer will remove odors and disinfect the couch, but it won’t do a great job removing dust or stains.
Prior to owning the steamer I used Zep stainless steel polish on the refrigerator. Zep is useless in my opinion… barely removed fingerprints. I have since been able to get rid of the streaking and get the refrigerator looking like new using Bar Keeper’s Friend and a microfiber cloth. Now that it looks great I maintain it with the steamer. I figured I’d give Barkeeper’s Friend a try on the refrigerator since it did a great job on our cooktop… glad I did! 😃 How To Remove Stains Around Burners of Your Stainless Steel Cooktop - Frigidaire Gallery Cooktop ua-cam.com/video/NGUt_qfrfXY/v-deo.html
This steamer doesn't pump out 275 deg of steam. That is the temp of the steam in the boiler tank but not the temp of the steam coming out of the end of the nozzle. The temp of the steam out of the nozzle is around 180-212 deg. Non pressurized water turns to steam at 212 deg. The 275 deg temp is just a deceptive marketing trick & a little rsearch goes a long way.
@@ariesbabie5971 i used to have a list of steamers & their effective usage temps but i can't seem to find it. Basically the more "pro" or industrial grade machines like Aqua Pro, Mytee, etc will come closest to the hottest steam temps but that's also why they have higher price tags. The temp you need is also dependant on what you're cleaning. I use steam for auto detailing and thus I don't want/need super hot steam because I don't want to damage leather or electrical components, but if you're using steam for disinfectant purposes you need steam at ~250 - 275 deg. If you can't find/afford a steamer with higher temps, a combo of a lower heat steamer followed by a UV-C light can be a great combo for sanatization of surfaces. Just be careful with UV-C light & skin exposure becasue it can cause burns & cancer from prolonged exposure.
@Status Quo Reject yes, that's the exact temp range I was hoping to find. I would def be willing to pay for the right type of steamer (I say that without knowing how much the ones you listed cost). I will def research them as I feel a good one would last a while and def be worth the money. It makes sense the reason why you have one in the range you do. I def won't mess with anything UV. I don't mind using chemicals; I just thought steam would be a great addition. Thanks for your input/insight.
I heard that steam cleaners can disinfect 99.9% of germs but only if you hold it on a single area for 10 minutes, companies like to leave that part out
Interesting and I’m not surprised to hear manufacturers taking liberties when it comes to marketing. I’ll need to do some research on this topic. I know that when I clean, the goal is more to sanitize (aka, reduce germs and bacteria to a safe level) versus disinfect (destroy all). Even a bleach solution (depending on the ratio of bleach to water) can require up to 10 minutes to disinfect and it shouldn’t be used on food prep surfaces.
Car wax/polish? Ha! I’ll have to try it. Perhaps I shouldn’t be surprised…. I have a friend who uses Armor All wipes on his stainless refrigerator and pretty much everything else. Thanks!
I don’t have any suggestions as to a make and model; however, if I had to do it again, I would look for a model that doesn’t require a 20 minute cooldown period prior to refilling. It really throws a wrench in my cleaning process to have to wait. Sometimes I just say, “I’ll get that spot next time” and move on with my day.
@@BruceAlanR The Grobell has 'water refill at anytime' and heats in less than a minute. A friend just got one and I am going to try it. We got very textured tile for not slipping (live in the rain forest with 3 dogs) but it also holds the dirt. Hoping this works!
Does anyone know why the steam doesn’t come out very hot? Just bought and although I see the steam if I’m steaming my curtains I notice the fabric isn’t even hot right after I applied steam. That seems like the product doesn’t work and it’s only pushing out pressure. Can someone let me know if this is normal ?
The short answer is you don’t. I shake out as much water a possible and then leave the cap off and trigger depressed so air can get in through the hose. I have so many small appliances that the manufacturers either didn’t consider ease of water removal or chose to ignore it in their designs (I’m calling out Dupray, Bissell, Rug Doctor, Bionaire, Hunter, Frigidaire, among others). Surfaces that don’t fully dry can form mold and mildew, which is one reason I bet Dupray says you should fill the tank with the water and white vinegar solution after 20 hours of use even if you’re using demineralized water.
Extremely good review of steam cleaners in general. There are no miracles as most will try to tell ya. I have the Wagner 915E model. I clean vintage cast iron so if it cleans ovens it should clean skillets right? It doesn't and it doesn't clean ovens either. It will remove oven cleaner however. If I spray a cleaner on the grout while the unit heats up the grout will look a little better. The same people that told me it cleaned ovens says it disinfects, I don't know but I wouldn't lick anything. I think Walmart says it best when they decided to not stock them in their stores. So many would bring them back that it wouldn't be profitable. If I had gotten this one at Walmart it would certainly be returned.
If your stuck with it habe you actuality tried using stainless steel attachment and going slow over grout. I don’t even need cleanser. I now know what color my grout is. Maybe you just need to practice a little patience and use the right attachments. Go slow and easy let it work it’s magic. You may be gong to fast. Just trying to be helpful not antagonistic.
@@brodenmacarthur3955 Thank you for the suggestion. Here's my experience with different brushes. If I use the metal brushes it digs at the grout. I guess I'm going too slow over the same area several times. The nylon brushes seem to not do damage. I spray the floor with Awesome cleaner while the unit is heating up. They will be higher traffic areas that will require a second spraying but it will look good when I finish but it isn't fast or easy. Honestly cleaner and a tooth brush would probably do the same. I'm glad you like your machine and thanks for the suggestion.
I have one of these only thing i hate about it very hard to fill up with water hole is tiny plus it should have a water tank you can see most steamers like this except upright steamers u see water tank so u know how much water u need to fill up machine and see when empty my only complaint the pads ok but most cloths u put on steamer machine i put hair bands to keep cloths on
If by “work” you mean helping to reduce odors or spot treating caked on debris, it will assist with that. For removing stains or small particles dirt/debris that you don’t see in larger areas, consider something like a Rug Doctor or Bissell ProHeat Deep cleaner. I currently use a Bissell on upholstery.
Wonderful review. I have a question. After using this device I emptied the water by turning it upside down… like you did in the video…. I shook my device too. My question is, how do you empty out ALL the water from the tank? Is it possible? There is still water in the tank and I do not know how to get it all out and do not want bacteria/ mold growing inside tank. Thanks!
I feel like it’s a flaw in the design that you can’t get all the water out; however, I have the same issue with other appliances (washer, humidifiers, rug cleaners). The way I do it is to empty out as much water as possible and then put the lid back on and turn the steamer on. When the green light comes on I hold the trigger until no more steam comes out. Then I let it cool for 20 minutes, remove the cap, and put it away.
@@BruceAlanR Yeah that’s what I’m feeling. you’re right. I mainly want it for cleaning floors and walls upholstery and disinfecting surfaces. Thanks for taking the time to make the video!
Steam cleaning is a good idea but surely one has to be careful as some material could be damage if applied hit temperatures 2- Also I am worried when used in toilets seats as the steam will fly/ spread on both sides the dirt which is pee/urine and poo/caca is this a way of spreading more dirt around ??? It looks good for cleaning kitchens, times, floors
As far as cleaning some things you do need to be careful due to the temperature of the steam amd moisture. For example, furniture that’s made of mdf or particle board covered in a glued on veneer can be damaged. The steamer works will remove veneer like its wallpaper. You also wouldn’t want to clean wallpaper as it can remove adhesive and create bubbles. I will use the steamer on glossy painted moldings and trim, but not on eggshell or matte finishes. As far as cleaning bathrooms, it’s really important to use a lot of cloths to wipe. Steam can kill a lot of bacteria and viruses, but it’s still a good idea to switch wiping clothes frequently. I typically use at least 3+ clothes for the toilet (one for exterior, 1 for seats, and one for the rim), and a new cloth for the sink and another for the mirror. As far as cleaning the toilet bowl, I still use a brush and toilet bowl cleaner.
Similar to with carpets, I find it’s better for “refreshing” (removing odors) than “cleaning.” For example if one of our cats vomited on the bed (yeah, disgusting, but it happens), I’d likely use a Bissell Little Green carpet and upholstery cleaner before hitting it with steam to kill odor.
I wish you would compare Dupray home steamer, one steamer, and one plus steamer. Neat seems the most affordable, but it doesn't have variable pressure function. The One steamer seems to have more value compared to the more affordable Home steamer, but it costs as much as a large kitchen appliance.
This machine is AWESOME!!- worth every penny (got on sale @ Sam’s Club). It’s a cleaning beast. House has never been this clean. Is a little awkward to store it - worth it! JESUS IS LORD!!!
What is the actual temp of that steam? It says it heats up to 135c yet your holding a sponge in your hand while steaming it which suggests to me that isnt that hot at all.
As I demonstrated in the video, the steamer does a decent job cleaning stove tops and grease residue under the microwave; however it won’t remove burned on grease stains around burners, stubborn stains under a microwave, or burnt on stains in an oven. It just doesn’t get hot enough since most of those stains have been “baked” in over months and sometimes years. If you’re looking to get rid of those types of stains on stainless steel, I recommend watching this video: How To Remove Stains Around Burners of Your Stainless Steel Cooktop - Frigidaire Gallery Cooktop ua-cam.com/video/NGUt_qfrfXY/v-deo.html
I’ve used it on walls and baseboards. Just don’t leave steam directed at one spot for more than a second or two. For walls use the floor attachment or the triangular tool with a bonnet or cloth. For baseboards I use just the wand and wipe with a cloth; however, be sure to have a bucket handy for the initial spray as to avoid shooting a bunch of water where the baseboard meets the wall.
I'm looking for a steamer mostly to steam carpets and upholstery for dust mites, plus clean my floors, and I have a lot of unsealed hardwood too. I've been shopping for steamers too long and still don't know which one to buy. I was almost going to buy this one but still not sure.
I hear you. I’m a bit on the fence with this steamer. There are other steamers where you don’t have to wait 20 minutes to refill, which would allow me to finish quicker.
@@BruceAlanR I'm also on the fence for which model is best. Since steamers like this don't have vacuum's I wouldn't expect them to do more than loosen, so the main criteria I have is how hot and how dry the steam is. Since the important components are the boiler and the pump, I'm looking for the best of those. The fact that Dupray offers a lifetime warranty on the boiler, and claims that their steam is 95% dry is a measure in their favor. Their long wait between fill times is a concern, but I wonder if that's the result of the design that keeps the steam dry. Not being able to easily, fully empty the tank seems like the main knock against it. I wonder if a shop vac might work to fully empty it. Among the models I've seen, this, the Karcher, McCulloch, Pureclean, Wagner, and now Grobell, the Dupray is still at the top of the pack. It's not unnoticed that you reference your discussions with them as their support seems to be among the best. Thanks for your observations.
@@hclmed As far as the 95% dry steam claim, the first blast of steam can be pretty wet, so if I'm using it on something I don't want very wet, I fire the first shot into a bucket or sink. The long wait time is an efficiency killer and if I had to do it again, I'd go for instant refilling. Life is too short and steam cleaning is slower by nature. I've discovered the only way to get all the water out of the tank is to run it dry. Previously, I'd been dumping out as much water as possible, but no matter how much I shook it, there was still a little water trapped in the tank. Curious to find out what the tank looked like inside, I inserted a small endoscope that sends video to my phone. What I found was a fair amount of mineral deposits lining the heating elements and walls. I descaled it (a lot of stuff came out), rinsed thoroughly, ran the steamer dry, and then had another look. The tank still had a decent amount of mineral deposits on it, but I was not up for doing it again. There were also very small patches of rust here and there on the tube leading down to the boiler, which is surprising because the tube appears to be made of brass (I could be wrong though). So my guess is the unit will fail at some point outside the warranty period. Customer service is decent although I haven't had to deal with a warranty claim. I also don't put much stock in warranties because I've learned it's not always easy to initiate. I learned that the hard way with Dyson (as much as I like some of their products).
Yes on painted drywall and moldings as long as you don’t leave it in one place too long. I usually spray into a bucket first as to not blast the wall with water, and wipe immediately. My preferred method for spot cleaning dirt/dust/fingerprints/etc. on walls is a magic eraser.
Sorry that I gave you the impression that I hate it. I still have the Neat and use it a few times a month to clean the kitchen and bathrooms. Having said that, I was a bit disgusted recently when I stuck an endoscope (a small camera) into the tank and saw lots of mineral deposit flakes and black water. I descale the unit regularly and no matter how hard I shake it when rinsing, the tank’s design makes it’s impossible for all the loose deposits and water to escape.
can we use this over wood (ie cabinet doors, doors, etc). Is it safe on walls? And the vinyl in car dash, etc? have you had to replace the brushes. they get you on that since those are so expensive. Thanks for sharing your video, good suggestion using a cheap scraper so to salvage the brushes. I've only used the floor one. But i was very disappointed that the clip broke after a couple of uses. i was to busy to contact the folks to get a replacement. So i use a rubberbann to secure the other end. I think 'prepping' the oven door with baking soda paste and vinegar first and let it sit. steam isn't a miracle. Free facial lol . We live in a townhome so haviing to carry it upstairs , main floor, and downstairs became a hassle, so i used it once in a year. You can buy the microfiber cloths at costco , 2 dz. comes down to fifty cents and cut them into 3.
I have used it on painted drywall, moldings, and cabinets; however, I don’t get right up on them to avoid removing paint or warping. Also, if I pause for more than 15-20 seconds, I spray into a bucket first to avoid blasting hot water onto the surface. I’d do the same with a vinyl dash although I’ve never tried that… I usually just use Armor All wipes. I agree that accessories are expensive. I haven’t had to replace any brushes yet, but a few of the nylon brushes are missing some bristles. Good suggestion on the oven door. Will try that. Thanks!
Yeah, I did a small area, doorway, and left so much water, watching your review I knew something was wrong because I had puddles of water. I think mine might be defective, especially because the delivery person literally squeezed it into a locker I could not get it out of. So that might be the issue. But thank you for your response
@ms.bonillas1125 Is it possible you overfilled the tank? If you overfill the tank the water will overflow the steam chamber and end up in the hose. Then the steam pressure will push it out the nozzle. Try emptying the tank and then adding back a cup or two of water to see if that was the issue.
Question: does the nozzle have notches? I can't tell from the video. It almost looks like it's just circular but i bought a steamer off amazon that looks almost like a knockoff of this design; however, it heats within 1 minute and there's no cooldown time between use. Sounds like the knockoff solves the problem you speak of in regards to time spent waiting.
@@BruceAlanR wanted to give you an update. For cleaning the tub it was amazing. But I also tried to use it to help me remove painted-over-wallpaper. Sure it helped, but I noticed that while using simply the Lance attachment, starting it up after a long pause sometimes shoots a stream of hot water instead of steam. I had to make sure I had a towel with me as to not cause an accidental mess.
I don’t see why not. I’ve found the steam cleaner is better for removing odors from carpeting than removing dirt. A better option for deep cleaning carpets would be something like a Rug Doctor or Bissell Little Green ProHeat carpet cleaner. Requires patient for big areas though.
@@BruceAlanR I see what you mean because I bought it. The putting the microfiber cloth trick is genius. I didn't see it had (actual clips) to hold the microfiber on the wond and that trick works amazing. TY
Hello, thank you for your review. I understand the dupray neat doesnt have the highest PSI or hottest steam. I am thinking of getting the US Steam seahawk (closer to the dupray tusca specs). I was planning on buying that and cleaning bathrooms and kitchens for people as a side hustle, mainly the tile and grout in those rooms! Do you think those would be more viable...?
You’ve pretty much echoed our thoughts in this machine. We are in the process of returning ours now. We just couldn’t justify the purchase, as the cons outweighed the pros for us. The actual sterilization of anything will only be achieved if the nozzle is literally pressed up against the surface to be sanitized…applying steam at a distance of anything further than a few inches will dramatically reduce the steam temperature rendering it appropriate for basically a steam facial (far from Duprays admission of hot enough to sanitize). So based on having to touch the surface with the tip for the steam to be effective, and depending on the surface size your sanitizing, even a toilet would take a very very long time. We definitely had high expectations from videos Dupray included on there web-site, and after realizing that they are not accurate representations, we just felt like we couldn’t support a company that does that. Seems your video showed the before-after’s well and we had similar results. We ended up using chemicals for certain things (BBQ and Oven) and felt like vinegar, baking sofa, lemon juice, hydrogen peroxide and alcohol can be better for removal in most cases that Dupray cannot seem to tackle.
@@klausrostock4163 I’d have to respectfully disagree that it’s ‘cheap’. I mean I’d consider a bottle of vinegar ‘cheap’. This machine retails for over $200 with taxes. I’ll just leave this little observation with those that are considering…any of those UA-cam videos where a super popular cleaning guru/cleaning company claims this machine is great and to follow there affiliate link to purchase…well just check out there videos (after they promote this machine) and you’ll quickly realize they rarely, if ever, use this machine in videos or shorts before or after it’s appearance…well unless they are promoting for affiliated purposes. So if these are professionals who clean for a living and they are not pulling this machine out to make a job easier than somethings amiss. Sorry, it’s just not me that says this…it’s unbiased, unaffiliated, and uncompensated people looking for a natural cleaning product that works. This sadly does not. Your better off purchasing products that you see time and time again making appearances in their videos.
You can just spray some cleanser beforehand as I do if you are so concerned about germs. This thing cleans without using your hands. You’d be amazed that you don’t need to perform surgery in the bath or kitchen. Seems you need to just douse your home in bleach before your satisfied. Other folks will live in our clean home with this thing.
@@BruceAlanR I also noticed that Dupray sells steel brushes on their website. The Neat comes with brass ones which Dupray says is for "medium duty work", however the steel ones say "For heavy-duty work requiring aggressive, deep and meticulous cleaning. Great for grout cleaning or equipment cleaning." Have you tried the steel ones yet? Might be better for the grill
The only additional tip I can think of is that it’s impossible to completely empty the tank before putting the steamer away so I usually run it until it completely runs out of steam. Once it has cooled (at least 20 minutes), I then remove the cap and put it away without the cap on.
I have not used the steel brushes and am still using the original plastic (for general cleaning) and brass brushes (for grill grates and cast iron stove grates). Similar to a scouring pad, the metal brushes can scratch surfaces so just be careful. Ultimately, the steam should be doing the heavy lifting. If you apply a lot of pressure to the brushes, they wear down quickly.
Great question! In general, cleaning rugs and carpets can be a bit tricky with this steamer and depends on what you’re trying to clean. And while the steamer can “refresh”carpets by helping to remove odors, I find there are better tools to remove stains and debris. For example, what I deal with quite frequently is a senior cat that tends to vomit after eating too fast. Our other cat frequently gets fur balls and in both cases, the cats always leave their vomited deposits on our rugs. Once I’ve carefully scooped up the piles to avoid grinding it into the carpet fibers, I reach for a carpet cleaner (ie, Rug Doctor or Bissell cleaner). I’ve used the steamer to gently blot stains, but performance is mediocre in my opinion. If a cat’s “deposit” goes unnoticed for a day or too, I’d still do the same process although I’d use a toothbrush to loosen any debris and then vacuum it up before cleaning. In either case, once clean, fully dried, and vacuumed, that’s when I’d reach for the steamer to help reduce any residual odor. I’ve done a few tests over the years to see how the steamer performs when doing general carpet cleaning (so no vomit, just dirt from every day activities). . . My process was vacuum up loose debris and then use the steamer on low and medium pile carpets with a microfiber cloth on the floor attachment. Once the carpet was fully dried I’d then vacuum again to “fluff” and remove any loose carpet fibers (one of our carpets sheds terribly). My final determination was that cleaning with the steamer only provided a modest improvement in the overall appearance and perhaps reduced odors; however, I couldn’t decisively say I noticed the carpet looking cleaner. In ringing out the microfiber cloth, it didn’t yield as much dirt as I expected either. So my opinion is the steamer is better for refreshing carpet versus providing a deep clean.
From what folks have commented it appears Dupray has made some changes to this model since I reviewed it, for example, they’ve reduced the hose length to 6’ (from 9’). I do find that having to wait 20 minutes for the boiler to cool before being able to refill mine is a major nuisance.
When using mine, the intensity of the steam does fluctuate a bit. It usually happens when the orange light comes because the machine is trying to catch up and make more steam.
In general, cleaning rugs and carpets can be a bit tricky with this steamer and depends on what you’re trying to clean. And while the steamer can “refresh”carpets by helping to remove odors, I find there are better tools to remove stains and debris; it will spot clean though. For example, what I deal with quite frequently is a senior cat that tends to vomit after eating too fast. Our other cat frequently gets fur balls and in both cases, the cats always leave their vomited deposits on our rugs. Once I’ve carefully scooped up the piles to avoid grinding it into the carpet fibers, I reach for a carpet cleaner (ie, Rug Doctor or Bissell cleaner). I’ve used the steamer to gently blot stains, but performance is mediocre in my opinion. If a cat’s “deposit” goes unnoticed for a day or too, I’d still do the same process although I’d use a toothbrush to loosen any debris and then vacuum it up before cleaning. In either case, once clean, fully dried, and vacuumed, that’s when I’d reach for the steamer to help reduce any residual odor. I’ve done a few tests over the years to see how the steamer performs when doing general carpet cleaning (so no vomit, just dirt from every day activities). . . My process was vacuum up loose debris and then use the steamer on low and medium pile carpets with a microfiber cloth on the floor attachment. Once the carpet was fully dried I’d then vacuum again to “fluff” and remove any loose carpet fibers (one of our carpets sheds terribly). My final determination was that cleaning with the steamer only provided a modest improvement in the overall appearance and perhaps reduced odors; however, I couldn’t decisively say I noticed the carpet looking cleaner. In ringing out the microfiber cloth, it didn’t yield as much dirt as I expected either. So my opinion is the steamer is better for refreshing carpet versus providing a deep clean.
Yes thank you. Dupray has changed the literature since I purchased mine. I even called them about it 6 months ago and the representative was very vague. He said, “Well, it depends on the country of origin and when the product was manufactured, so just let us know if you have an issue.” Not a satisfactory answer in my opinion. I have a feeling some of their units are experiencing tank failure due to poor materials and design. There’s no way to get all the water out between uses other than to boil it off. Even still, a little water is left. After receiving your comment, I stuck a mini endoscope (captures video) into the tank of mine to see what it looked like… it wasn’t pretty and didn’t look like anything I’d want to breath. I’m descaling it at the moment and once it’s done I’ll have another look. May I’ll even post a video of it. I’m not pleased at the moment!
@@BruceAlanRplease do as I had to send my 2 year old machine back, they offered me a replacement. It had so much mineral inside that it would not steam . I cleaned it as instructed multiple times and to no avail it did no good. Once the water was brown . I would love to see what the inside is made out of , I was thinking some type of metal , because the water looked rusted .
None of these reviews asnwer the main question...How hot is the steam few inches away from the surface? Most of these steamers are only hot when they are right up against the surface and lose heat drastically just a few inches away from the surface. And also, how long does the preassure hold? Most steamers will lose preassure very quickly and you have to stop and let it build preassure again. None of these reviews address these questions.
From my experience I’d say you want the wand as close to the surface being cleaned as possible as the steam does cool quickly beyond 1/2”. As far as pressure, this unit provides consistent pressure when the trigger is down. Hope that helps!
You can definitely use it for that. I've cleaned moldings and walls with it. I just recommend aiming the attachment into a bucket before going at walls/ceilings in case condensation is released before steam. That way you don't blast the surface with hot water before the steam is generated. It doesn't always happen, but if you're taking long pauses to wipe down the surface it does.
Nice in depth review. You have convinced me to buy this as it does look heavy duty compared to other steam cleaners. Would using filtered tap water as opposed to just tap water be advisable?
Filtered tap water may make a little difference. Oddly, I've found that even when I use only distilled and demineralized waters, there is still some particle build up in the tank. So either way, you'll still want to occasionally fill the tank with white vinegar and water and let it sit overnight.
@@BruceAlanR The manual says to not let the vinegar and water sit for more than 40 minutes. I'm guessing this is because the acid in the vinegar can be damaging after that point.
This is interesting Regina. I am staring at the manual I got when I purchased the steamer a few years ago and under maintenance (p.13) it says, “Fill the boiler with equal parts of water and white vinegar (for a maximum of 17 oz or 500 ml) and leave the boiler cap open. Let it sit overnight. Drain the boiler, and rinse thoroughly with clean water. Replace the boiler cap.” No where else in my manual does it say anything about 40 minutes. I wonder if they started experiencing early tank failure so they rewrote the manual. When did you purchase your Dupray Neat?
Great question! In general, cleaning rugs and carpets can be a bit tricky with this steamer and depends on what you’re trying to clean. And while the steamer can “refresh”carpets by helping to remove odors, I find there are better tools to remove stains and debris. For example, what I deal with quite frequently is a senior cat that tends to vomit after eating too fast. Our other cat frequently gets fur balls and in both cases, the cats always leave their vomited deposits on our rugs. Once I’ve carefully scooped up the piles to avoid grinding it into the carpet fibers, I reach for a carpet cleaner (ie, Rug Doctor or Bissell cleaner). I’ve used the steamer to gently blot stains, but performance is mediocre in my opinion. If a cat’s “deposit” goes unnoticed for a day or too, I’d still do the same process although I’d use a toothbrush to loosen any debris and then vacuum it up before cleaning. In either case, once clean, fully dried, and vacuumed, that’s when I’d reach for the steamer to help reduce any residual odor. I’ve done a few tests over the years to see how the steamer performs when doing general carpet cleaning (so no vomit, just dirt from every day activities). . . My process was vacuum up loose debris and then use the steamer on low and medium pile carpets with a microfiber cloth on the floor attachment. Once the carpet was fully dried I’d then vacuum again to “fluff” and remove any loose carpet fibers (one of our carpets sheds terribly). My final determination was that cleaning with the steamer only provided a modest improvement in the overall appearance and perhaps reduced odors; however, I couldn’t decisively say I noticed the carpet looking cleaner. In ringing out the microfiber cloth, it didn’t yield as much dirt as I expected either. So my opinion is the steamer is better for refreshing carpet versus providing a deep clean.
One of the best youtube reviews I've come across for a product.
Thank you for the kind words. Glad the video was helpful.
Yes. Much agreed. Edits are fun but quick!
This felt like an honest, informative and fair review. Thank you!
Very welcome! 😃
Thank you for the cons!!!
I don't know why so many people said this video convinced them not to buy it. It did the opposite for me! It has so many uses & sounds like a quality product. Some of the negatives were just negatives about steam clean in general. Someone mentioned another brand that heats in 1 minute, but a lot of reviewers said that one breaks easily and one said it overheats. Thank you!
Glad the video was helpful. My mission with the channel is not to sell folks on products, but to simply share my experiences using them; hence, you won’t see affiliate links in the descriptions. I also buy the products I review and do a fair amount of research before deciding what brand/product to get. So far our Dupray is doing OK… sorry, couldn’t help throwing in that little rhyme. 😃
I really like mine. I also love that the unit fits into an Ikea cube shelf rather tidily.
Thanks for the tip about cleaning the litter boxes! I didn't think about that. This is the best review and demo of the dupray. Thank you.
Very welcome! 😸👍
Just got mine today and used it for the first time, I absolutely love it.
Great to hear! I just used mine to clean the bathrooms yesterday. I’ve learned that if clean regularly, it’s much easier to remove soap residue in the shower. 🤣
Very nice review. Thanks for sharing! Now, in regards to the steam pulling out certain things, it will happen with any steamer, in fact this Dupray is hotter than the McCulloch brand, I believe the key here is to pre treat the area with a chemical, let it dwell for a few minutes, steam and dry, you will see the difference.
Thanks for the info. I’ll give it a shot.
People are complaining about how the steam cleaner doesn't pick up everything, well duh it's just steam you need chemicals now and then but this steam cleaner is good quality
Fair enough! Thanks for sharing your thoughts.
I bought mine originally because my self-cleaning oven, which was based on a low temperature water cycle, never worked. In addition, the oven's coating prevented me from using an oven cleaning spray. Initially I had problems similar to yours; but found that if I took my time and used the plastic nozzle tip, the steamer worked wonders - especially on the glass window. I also use a disposable liner in the bottom of the oven to prevent casserole spills from hardening.
Thanks for the tips. I’ll have to try working on the oven again.
Nice review. I got mine around 3-4 years ago after having a different brand that failed twice, plus the price point fit being retired. I’ve cleaned everything inside & outside, the fridge (inside) , the oven, etc. Birdbath, mag wheels (definitely needs pretreatment there).
The inside of the glass oven door - it does a good job softening the grease on that glass, then I use a razor blade to scrape off the softened gunk. Then I spray it with Dawn and wipe down. Pretreat burners but deeply burned on gunk is impossible for most things to remove. I will pretreat grout and other things before I steam and it cleans up just fine. Stainless steel is hard to polish up with a steamer. I’d just use appliance polish.
It doesn’t remove everything!! I agree about the water level issue. I watched your cleaning video on this; trying to drain it all the way is impossible…there’s always some water left. Good to know about the vinegar issue down in the comments!! Waiting to refill is a pain but then, I’m done with most everything before it runs out of steam lol.
Since I’m now in an apt. the size and cleaning time etc. doesn’t bother me, but for large spaces and a family, a different model or brand would be more efficient. Thanks for reviewing!
Thanks so much for sharing your experience!
You are incredibly informative, succinct, and entertaining! Well done!
Thanks for the kind words. 😃👍
I love the sound effects!!! They make watching the video enjoyable
Thanks for the feedback!
Oh no!! Mine just arrived in the mail. Wish I had found this review sooner. Thank you for the informative video.
👍
You will love it
It takes some getting used to, but I ultimately like using it.
Very informative review. Appreciate seeing the GOOD and the BAD. Thanks...
Glad it was helpful! 😃👍
Finally. A truthful review. Thank you for saving me $200.
Happy to help. And I won’t be buying another Dupray when this one dies.
I’ve had one for about 2-3 years. When I bring this pretty little thing out- the house is getting seriously cleaned. Easy to remove grease and grill cleaning. I end up enjoying cleaning so I end up cleaning more than I ever expected. Clean the windows too but yes have to wipe up when not using a mop like head attachment. Going to attack the car next time. Extremely useful and enjoyable to use. Just have to learn to go slow of cleaning certain things- like Grout. Let the steam do the work. I recommend it or a steam cleaner in general. If you use the stainless steal attachment it Will absolutely clean faucets and ovens and grout. The plastic ones won’t do it. I still use cleansers. I don’t ever feel like I’m steamed out or overwhelmed by steam. That’s pretty silly. It’s not that loud either considering it’s scrubbing - as opposed to you physically using scrub brush. I think this guy is being a bit petty for what this machine does. Yes you will have to vacuum or sweep because it isn’t a vacuum. Duh.
Thank you for sharing your thoughts and experiences. If I had to do it over, I would choose a steam cleaner that doesn't require a 20 minute cool down and 10 minute ramp up time... they do exist. 😃
I too wish there was a way to know the water level. But when empty open the hose and you can fill up without waiting. I’ve found this to be a miracle cleaner and use a cleaner beforehand for showers and use a bigger head attachment- works for me. I think the cleaning capabilities of this machine are tremendous and it even helps clean carpet too! I’ve used this in stubborn carpet stains and they are finally gone. Maybe you just imagine a machine to clean for you. This is not it. You do have to clean while using it. It is amazing aid in thoroughly deep cleaning almost everything I have inside home and the grills outdoors. I would never have thought about saying the cord is awkward and the steam too much! That’s nuts. The machine would dramatically help people but you seem to pick on the little things. Good luck.
Dude your post about machine is just awful. I just cleaned my stairs and bedroom carpet with this guy. I cleaned all my cabinets and windows and window wells. Pre winter cleaning if you will. You are all wrong about this machine and aside from not knowing when the water is low - there are not any competitors in this low price range that offer that window. If you open the flow on hose you can fill up when empty and not have to wait. I don’t think you should have done this review. Clearly, you just aren’t amazed at the way this thing cleans from any floors, windows, cabinets, all kitchen appliances, outdoor patio cushions, grills, all bathroom appliances, in addition to carpets!!!!!!!! I need to do video clearly cause you didn’t do this thing justice. Sorry dude. You failed not the machine. In addition it heats up way hotter than similarly priced items. Which means deodorizing and disinfecting. Time to heat tank up when I fill it is at most 8 minutes - although I am at about 9000 ft I the mountains. You complained about the steam!!! I am not even getting money to rebuke your review. It’s just ridiculous!!! Too much steam!!! Give it up.
Thanks again for sharing your experience using the steamer. Should you decide to make a video demonstrating how to fill the machine through the hose without allowing a cool down period or how to use it to clean carpets, I’d be happy to include a link in the video’s description. As far as deep cleaning carpets, I find the steamer to be better at “refreshing” or deodorizing stale, medium pile carpeting versus deep cleaning it. When it comes to removing stains on medium pile carpeting (for example, cat vomit), I’ve found the Bissell Green Machine to work better. Thanks again, and let me know.
Great review. Mine just arrived today and after seeing this, I will return it immediately. I had read it was the most powerful and that it may be overkill for home use. I would rather have a more powerful one than one that doesn't save me any time. thank you for saying that it's actually just the opposite. I really wanted to take on a large area of cleaning grout. I thought it would clean my labor in half. I see that it wouldn't. I was also depending on at least an hour or usage. Thank you so much. You just saved me $150. If you have another that you prefer, please let us know.
I don’t have a recommendation for a different model, but this machine does not live up to the marketing hype. For efficiency, look for a model that doesn’t require any downtime to refill. You may still have to wait a few minutes for it to generate steam, but for big jobs, the wait to refill it is a drag. If you find a steamer that works well for you, I’d appreciate a post back as to what you got and how you like it. Good luck!
My friend just bought a Grobell steamer and it has 'Heating time less than 1 min' and refill the water anytime without letting it cool. Comes with a protective mitt for that. I am going to try it.
@@TruthSeeker-ee8tj Curious if you bought the Grobell & if you like it. A high percentage of reviewers said it broke after only a few uses.
I just bought one and it is amazing, thanks for the review it helped a lot.❤
You’re welcome 😊
Video was very helpful. Specially I was not sure how I’m supposed to drain the water tank. Thanks for showing me.
Glad the video was helpful!
Excellent review! I wished I watched this before I ordered mine but I think it’ll work out just great :)
I hope so too! 😃👍
Loved this video! Thank you. Such a thorough review.
Thanks for the kind words. Glad the video was helpful!
Thank you for your honest review
Very welcome! 😃👍
Thank you for the honest review. I was so close to pulling the trigger on a steam cleaner for grout cleaning.
Glad I could help!
Thank you for your practical and transparent review! I'm in the market for a steam cleaner after finding evidence of rat infestation around my living room couch. After watching your helpful video, I've decided to go with a different product because I don't have the patience to spend all day waiting for the machine to pressurize and boil up. I'd like to keep my cleaning process efficient.
I completely agree that the wait is frustrating. If I were to do it again, I’d get something that allows for immediate refilling. Sorry to hear about your infestation. Yikes!
Which one did you decide to purchase?
@@ariesbabie5971 I decided to buy the Karcher SC3 due to its versatility and quickness to heat up the water when refilling.
@Joschmo939 hmmm I might revisit them. I have another product from them, but I thought dupray was hotter with more pressure. I've been told it's not accurate info. Once you've used it and have a good idea if you like it, reply back please.
@@ariesbabie5971 So far, I have used it once to clean my entire apartment. That includes amenities like countertops, stoves, bathrooms, windows. I would suggest having a rag towel with you to wipe off excess water because the Karcher SC3 can sometimes drip water as you're steaming. As far as the effectiveness of the Karcher SC3 removing stains, it's excellent, and I love that you only have to use water for it! In my general opinion, I still think it is a good idea to have some other cleaning supplies with you that don't include a steam cleaner. Hope this helps!
I'm presently searching for a replacement steam cleaner and this product came onto my radar totally by surprise. I like what I see and I like the positive reviews I have read. Personally I like that I will be able to store it in a "wisely" chosen tote bin far more practically than an upright or floor steamer version which I am looking to replace. I like the hose and handle aspect of it which allows for the cleaning of vertical surfaces or shower walls without holding up an awkward floor cleaner which leaks fluid when not strictly vertical. One of the other things I find (which people don't do) is every once in a while descale it! like kettles and coffee makes it helps steam cleaners to perform in ways that prevent calcium build up when not in use or stored. Now I have seen this product and the review... it's going to be my go to choice!.
Descaling is definitely important. One of my biggest issues with steamers (and this one is no exception), is that it’s really difficult to get all the mineral deposits out. Because there’s a steam chamber above the boiler and the fill tube runs below that chamber, when you go to poor out the water, the mineral deposits get trapped and don’t all come out. I have to shake the heck out of mine and still they don’t all come out. I know this because the last time I cleaned it, I then stuck an endoscope (camera) inside to inspect. To my horror there was still a lot of debris in there.
@@BruceAlanR Ohhhh 😮😕
I have the Tosca and absolve it. It is a little overkill but it makes short work of any task in our house. I bought the upgraded floor attachment and it’s wonderful. Gets a solid 4” under the couch or beds. Spent 1k but I’d buy again if it broke
Thanks for sharing your experience! I’d love a Tosca, but it’s not in my budget. 😃
I'd love a Tosca too but ya it's quite spendy ... I clean houses for a living, so I really want a decent steamer (I'll keep dreaming 😂 )
@@tinyl9599Check out Sonic Clean Varro, it is a lot cheaper and very good specs.
Great video! Exactly what I was looking for. Much appreciated.
Glad it helped!
Great review! The Bissell Steam Shot just had a huge recall and that's what I have and it never did what I thought it could, sounds like this one won't either.
It doesn’t do as much as I’d hoped, but I do use it for basic cleaning.
Good review. I bought one and love it. Cleans furniture great. I was a bit bummed that it didnt clean the grout like I wanted but it does clean the tile floor. My place is super clean. Yep it would be nice to have a water level indicator. Cleaned the cat tree looks like new.
Thanks for sharing your experience! I agree that it will clean grout, but chemicals make it whiter similar to the white sink example I showed.
I absolutely love this review! Thank you for helping me make a decision!
Thank you for the kind words. I’m glad the video was helpful.
Great review!!! Thank you 🙏.
Very welcome!
I’ve been sooo eager to buy a steam cleaner to do all the cleaning in my house! I have a steam mop but it is only a steam mop, so I thought I’d gather info on the best all-in-one steam cleaner. So very glad I found your video…gonna stick with my regular cleaning chemicals instead! Oh and Soft Scrub with bleach is my go-to for cleaning stains in my sink!
Thank you, this was very informative!
Glad the video was helpful. I do these reviews so folks can make informed decisions and know what to really expect. When I was reading and watching reviews prior to purchasing this steamer, I got the impression it would do more than it really can. My guess is the folks who gave it glowing reviews weren’t completely objective because they were sponsored or received promotional products.
@@BruceAlanRI appreciate your honesty reviews deeply. I’ll ask several questions soon. I’m struggling to choose steam cleaner. Have a great day 🙏
I just ordered a different one that I can use with my carpet. But, this was interesting to watch to show how to use a sreamer in general. I was used to a Bissell steamshot but I have moved up a step to a bigger steamer. I think it will do what I need it to...I hope! Thanks for taking the time to do this video. It was nicely done. And, I also have difficulty with "microfliber" towels. 😂
Glad the video was helpful. I do occasionally struggle with words…. Microfryber. 🤣
Love the review, thanks!!
Thank you. Glad you enjoyed it.
This is a great review, thank you!
Glad it was helpful! 😃👍
thanks for an honest review
Welcome! 😃👍
I have found that if I hold the steam trigger down while I'm refilling the unit it goes very quickly. It only takes a few minutes to fill with 40 oz.
Correct. Same as mine.
I love mine reason I got this 1 u don't need distilled water just plain water I'm surprised u didn't say that in this video also some things u can't get cleaned
Thanks for sharing your thoughts. In the video I say you can use tap water (aka, plain water), distilled, or demineralized water. Regardless of which water you use, Dupray recommends periodically cleaning it with equal parts white vinegar and water. If you don’t clean it often enough, the machine will clog as I’ve experienced.
You are indeed correct that there are some things this steamer will not get cleaned despite the claims. For example, it will not clean an oven. Thanks again.
This was a great review. It seems like a good enough machine but you have to actually consider the jobs you want to do and decide if it is the best tool for your personal circumstances. Not all floors are the same. How frequently will you need to use it? How many times will you choose to just wipe something down with a cloth rather than unravel the cable, fill the cube, wait however long, mess around with attachments. Etc.
You have helped me to analyse my perceived need for one.
So far it is looking like I would only want it for carpet cleaning/freshening. Is it worth it for that?
Your comment is dead on! It’s funny because your comment made me think of our robotic vacuums. For example, there have been times when I think, “do I run the robots, or get the job done in a quarter of the time by grabbing a broom.”
I’ve used the steamer to freshen up the sofa and rugs and it’s a sizeable “to do.” As to whether it’s worth it, that’s up to you. Knowing what I know now, if I had to buy another steamer, I would consider a model that allows for quicker refilling because it’s a real pain to have to wait 30 minutes for the boiler to cool when doing a big job.
@@BruceAlanR 30 minutes? Wow that's a lifetime when you just want to get on.
I first saw that this was suggested for windows but is it really safe on glass at those high temperatures? It would be just my luck to hear a big unwelcoming crack! Lol
I definitely wouldn’t use it on glass during the winter. 🤣
It’s still a good value for the price
I suppose. If I had to do it over I think I’d go with a model that doesn’t require a 20 minute cool down prior to refilling. I find it really slows me down.
great video thanks
Very welcome! 😃👍
great ! thank you very much . hello from Belgium !
You’re very welcome! I’m glad the video was helpful.
Hello, I've been watching this video for over a week. I am using subtitles because it is difficult to listen to English. I don't know if I understand it right, but it's very helpful. I'm asking you a question at the level I understand, so I'd appreciate it if you could answer it. (I'm writing using a translator.)
1) I am a foreigner who has a culture of taking off shoes. Therefore, I am considering purchasing a steam cleaner to disinfect carpets in American homes. (I was planning to rent a wet vacuum cleaner, but I wanted to disinfect it with steam above 100 degrees Celsius.)
2) After searching, I found it useful for removing bugs, cleaning grout, and removing old stains from every corner of the kitchen in addition to disinfecting the carpet. It's a field that I'm very interested in. So I decided to increase the budget from about $70.
3) After that, I came across your video while I was watching a steam cleaner for about $150. Thanks to that, I got to know Karcher's steam cleaner. I've increased my budget once again, but I'm also worried because you still don't mention that karchers would have been better than DUPRAY NEAT. (There's also a price difference.)
4) So I'd like to ask you a few questions.
You said in the video that it took a long time to wash the bathroom tile grout. Is the main cause of this machine's problem, the waiting time before refilling? Or is the power of cleaning grout this machine not satisfactory?
5) In this part, there's a part where your high pressure washer would have taken 5 minutes. (I might have misunderstood.). I'm thinking of buying a high pressure washer to shorten my cleaning time. (Of course, it is not for commercial purposes, so the cost is also a main consideration.) Could you tell me what high-pressure washer you have?
If so, do you use a high-pressure washer to clean the bathroom grout instead of steam cleaner?
6)Would DUPRAY Neat have enough steam if I wanted to disinfect carpet etc with high heat? (Of course, steam is expected to be at least 100 degrees Celsius, but there are questions about this. Of course, I fully understand that steam soon loses heat. So I plant to spray it within close contact to the cleaning target.)
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I don't know if I'm being too greedy, but I want to avoid trial and error even if I have to increase my budget. I saw a comment in your video that someone were very satisfied with the $1000 steam cleaner, but I can't make decide to invest for it yet.
When I search on a website in my country, I have the ability to distinguish a little bit between real consumer reviews and paid fake reviews. But it's hard in America. I thought most of what I've read was real. But I learned from your video that it's not. I think it seems more serious than my country.
Thank you very much for your sincere review. Have a happy day.
===========================
I searched more and I figured out it was not for indoor cleaning. .... I read this article.
www.thespruce.com/power-wash-tub-or-shower-tile-4125932
I think I might need higher level of steam cleaner. .......... thank you...
I am still waiting for your comment. ^^
Please don’t use a pressure washer to clean indoors! My sense of humor gets lost in translation.
In my opinion, the Dupray NEAT is intended for residential use and light cleaning. It is not intended for big jobs or professional level jobs. Cleaning our bathroom took a long time because 1) You have to wait 20 minutes for the boiler to cool before refilling it; 2) You have to wait 10 minutes for the steamer to create steam; and 3) It doesn’t clean grout as easily and fast as chemicals.
For the amount of cleaning you want to do, consider a professional-level cleaner that can be filled without a wait time and can generate steam within a few minutes. I don’t have another model to compare mine to so I don’t have any recommendations. If my Dupray NEAT steam cleaner died, I don’t think I would buy another Dupray. I’d likely go with a more professional model by a different manufacturer. I hope that helps.
@@BruceAlanR Sorry for late thank you. I appreciate your kind and detailed anwer deeply. I checked you would buy another & more professional model. It is very helpful information for me. Thanks to you I think I have to choose Karchers at least. Tnak you again. I will visit your channel soon. Have happy weekends. ^^
Thank you for this video. It was very informative! :) Can this be used to clean a cat tree and sofa?
Perhaps the cat tree, but for a sofa you’d be better off with a Bissell Little Green Machine. The steamer will remove odors and disinfect the couch, but it won’t do a great job removing dust or stains.
The streaks on your stainless steel refrigerator is from another cleaner maybe 409. That happened to my Samsung refrigerator.
Prior to owning the steamer I used Zep stainless steel polish on the refrigerator. Zep is useless in my opinion… barely removed fingerprints. I have since been able to get rid of the streaking and get the refrigerator looking like new using Bar Keeper’s Friend and a microfiber cloth. Now that it looks great I maintain it with the steamer. I figured I’d give Barkeeper’s Friend a try on the refrigerator since it did a great job on our cooktop… glad I did! 😃
How To Remove Stains Around Burners of Your Stainless Steel Cooktop - Frigidaire Gallery Cooktop
ua-cam.com/video/NGUt_qfrfXY/v-deo.html
@@BruceAlanR thank you. I will put Barkeeper’s Friend in my notes.
This steamer doesn't pump out 275 deg of steam. That is the temp of the steam in the boiler tank but not the temp of the steam coming out of the end of the nozzle. The temp of the steam out of the nozzle is around 180-212 deg. Non pressurized water turns to steam at 212 deg. The 275 deg temp is just a deceptive marketing trick & a little rsearch goes a long way.
Can’t argue with that. Thanks for posting.
That's disappointing. That's one of the reason I was going to get it. Any steamer that does get that hot?
@@ariesbabie5971 i used to have a list of steamers & their effective usage temps but i can't seem to find it. Basically the more "pro" or industrial grade machines like Aqua Pro, Mytee, etc will come closest to the hottest steam temps but that's also why they have higher price tags. The temp you need is also dependant on what you're cleaning. I use steam for auto detailing and thus I don't want/need super hot steam because I don't want to damage leather or electrical components, but if you're using steam for disinfectant purposes you need steam at ~250 - 275 deg. If you can't find/afford a steamer with higher temps, a combo of a lower heat steamer followed by a UV-C light can be a great combo for sanatization of surfaces. Just be careful with UV-C light & skin exposure becasue it can cause burns & cancer from prolonged exposure.
@Status Quo Reject yes, that's the exact temp range I was hoping to find. I would def be willing to pay for the right type of steamer (I say that without knowing how much the ones you listed cost). I will def research them as I feel a good one would last a while and def be worth the money. It makes sense the reason why you have one in the range you do. I def won't mess with anything UV. I don't mind using chemicals; I just thought steam would be a great addition. Thanks for your input/insight.
So at 180-212 it won’t disinfect properly?
Thank you so much. This video was very helpful!
You're so welcome! Glad it was helpful. 😃
Great informative review of the product. You did a great job.
Thanks for the kind words! Glad it was helpful.
I heard that steam cleaners can disinfect 99.9% of germs but only if you hold it on a single area for 10 minutes, companies like to leave that part out
Interesting and I’m not surprised to hear manufacturers taking liberties when it comes to marketing. I’ll need to do some research on this topic. I know that when I clean, the goal is more to sanitize (aka, reduce germs and bacteria to a safe level) versus disinfect (destroy all). Even a bleach solution (depending on the ratio of bleach to water) can require up to 10 minutes to disinfect and it shouldn’t be used on food prep surfaces.
Use Meguiars D166 or M06 on your fridge. Wipe/buff in the direction of the grain. Thank me later.
Car wax/polish? Ha! I’ll have to try it. Perhaps I shouldn’t be surprised…. I have a friend who uses Armor All wipes on his stainless refrigerator and pretty much everything else. Thanks!
Absolutely a true review. Same issues I was thinking. Looking for a new machine. Any suggestions?
I don’t have any suggestions as to a make and model; however, if I had to do it again, I would look for a model that doesn’t require a 20 minute cooldown period prior to refilling. It really throws a wrench in my cleaning process to have to wait. Sometimes I just say, “I’ll get that spot next time” and move on with my day.
@@BruceAlanR The Grobell has 'water refill at anytime' and heats in less than a minute. A friend just got one and I am going to try it. We got very textured tile for not slipping (live in the rain forest with 3 dogs) but it also holds the dirt. Hoping this works!
Nice review. Thanks.
Glad it was helpful! 👍
I feel like you could totally use this to clean dishes right after you use them
Lol. I think you’re on to something!
Great review ! You got to be the coolest dad ever😂😂🤣
Ha! If only my teen agreed. 😁
Does anyone know why the steam doesn’t come out very hot? Just bought and although I see the steam if I’m steaming my curtains I notice the fabric isn’t even hot right after I applied steam. That seems like the product doesn’t work and it’s only pushing out pressure. Can someone let me know if this is normal ?
It sounds normal to me. The steam is hottest at the exit point of the wand and cools quickly beyond that point.
Thanks for the awesome review,! How do you completely remove the water from the reservoir?
The short answer is you don’t. I shake out as much water a possible and then leave the cap off and trigger depressed so air can get in through the hose.
I have so many small appliances that the manufacturers either didn’t consider ease of water removal or chose to ignore it in their designs (I’m calling out Dupray, Bissell, Rug Doctor, Bionaire, Hunter, Frigidaire, among others).
Surfaces that don’t fully dry can form mold and mildew, which is one reason I bet Dupray says you should fill the tank with the water and white vinegar solution after 20 hours of use even if you’re using demineralized water.
@@BruceAlanR Thanks for the response. Unfortunately, it sounds like they are deliberately choosing to compromise their products. That really sucks.
Extremely good review of steam cleaners in general. There are no miracles as most will try to tell ya. I have the Wagner 915E model. I clean vintage cast iron so if it cleans ovens it should clean skillets right? It doesn't and it doesn't clean ovens either. It will remove oven cleaner however. If I spray a cleaner on the grout while the unit heats up the grout will look a little better. The same people that told me it cleaned ovens says it disinfects, I don't know but I wouldn't lick anything. I think Walmart says it best when they decided to not stock them in their stores. So many would bring them back that it wouldn't be profitable. If I had gotten this one at Walmart it would certainly be returned.
I agree with everything you pointed out! Ha!
If your stuck with it habe you actuality tried using stainless steel attachment and going slow over grout. I don’t even need cleanser. I now know what color my grout is. Maybe you just need to practice a little patience and use the right attachments. Go slow and easy let it work it’s magic. You may be gong to fast. Just trying to be helpful not antagonistic.
@@brodenmacarthur3955 Thank you for the suggestion. Here's my experience with different brushes. If I use the metal brushes it digs at the grout. I guess I'm going too slow over the same area several times. The nylon brushes seem to not do damage. I spray the floor with Awesome cleaner while the unit is heating up. They will be higher traffic areas that will require a second spraying but it will look good when I finish but it isn't fast or easy. Honestly cleaner and a tooth brush would probably do the same. I'm glad you like your machine and thanks for the suggestion.
This might be stupid
But how do you clean the brushes? Obviously you can throw the white pads in the washing machine but just the plain brushes ?
The steam kills any bacteria in them, but you could also toss them into white vinegar for a few hours and then rinse them.
I have one of these only thing i hate about it very hard to fill up with water hole is tiny plus it should have a water tank you can see most steamers like this except upright steamers u see water tank so u know how much water u need to fill up machine and see when empty my only complaint the pads ok but most cloths u put on steamer machine i put hair bands to keep cloths on
Thanks for sharing your experience! I agree with your critiques.
Very informative and helpful video. Question: Does this steamer work well (or at all) on upholstery? Thanks for sharing this.
If by “work” you mean helping to reduce odors or spot treating caked on debris, it will assist with that. For removing stains or small particles dirt/debris that you don’t see in larger areas, consider something like a Rug Doctor or Bissell ProHeat Deep cleaner. I currently use a Bissell on upholstery.
Wonderful review. I have a question. After using this device I emptied the water by turning it upside down… like you did in the video…. I shook my device too. My question is, how do you empty out ALL the water from the tank? Is it possible? There is still water in the tank and I do not know how to get it all out and do not want bacteria/ mold growing inside tank.
Thanks!
I feel like it’s a flaw in the design that you can’t get all the water out; however, I have the same issue with other appliances (washer, humidifiers, rug cleaners). The way I do it is to empty out as much water as possible and then put the lid back on and turn the steamer on. When the green light comes on I hold the trigger until no more steam comes out. Then I let it cool for 20 minutes, remove the cap, and put it away.
Oh I should’ve watched this first. I bought it I just now tested it out. I liked it but now I’m not so sure😢
I still use it once a week and it does what I need it to do, but it isn’t perfect.
@@BruceAlanR Yeah that’s what I’m feeling. you’re right. I mainly want it for cleaning floors and walls upholstery and disinfecting surfaces. Thanks for taking the time to make the video!
Steam cleaning is a good idea but surely one has to be careful as some material could be damage if applied hit temperatures
2- Also I am worried when used in toilets seats as the steam will fly/ spread on both sides the dirt which is pee/urine and poo/caca is this a way of spreading more dirt around ???
It looks good for cleaning kitchens, times, floors
As far as cleaning some things you do need to be careful due to the temperature of the steam amd moisture. For example, furniture that’s made of mdf or particle board covered in a glued on veneer can be damaged. The steamer works will remove veneer like its wallpaper. You also wouldn’t want to clean wallpaper as it can remove adhesive and create bubbles. I will use the steamer on glossy painted moldings and trim, but not on eggshell or matte finishes.
As far as cleaning bathrooms, it’s really important to use a lot of cloths to wipe. Steam can kill a lot of bacteria and viruses, but it’s still a good idea to switch wiping clothes frequently. I typically use at least 3+ clothes for the toilet (one for exterior, 1 for seats, and one for the rim), and a new cloth for the sink and another for the mirror. As far as cleaning the toilet bowl, I still use a brush and toilet bowl cleaner.
How well does it work on cleaning Mattresses?🤷🏾♂️
Similar to with carpets, I find it’s better for “refreshing” (removing odors) than “cleaning.” For example if one of our cats vomited on the bed (yeah, disgusting, but it happens), I’d likely use a Bissell Little Green carpet and upholstery cleaner before hitting it with steam to kill odor.
Ok, thank you!
what a fabulous video
Thanks for the kind feedback. 😃👍
I wish you would compare Dupray home steamer, one steamer, and one plus steamer. Neat seems the most affordable, but it doesn't have variable pressure function. The One steamer seems to have more value compared to the more affordable Home steamer, but it costs as much as a large kitchen appliance.
Thanks for the feedback. I'd love to compare all of them; however, buying three steamers isn't in my budget. 😃
This machine is AWESOME!!- worth every penny (got on sale @ Sam’s Club). It’s a cleaning beast. House has never been this clean. Is a little awkward to store it - worth it! JESUS IS LORD!!!
Thanks for sharing your experience. 😃👍
Thanks you it is very helpful, vielen dank es hat mir sehr geholfen
😃👍
What is the actual temp of that steam? It says it heats up to 135c yet your holding a sponge in your hand while steaming it which suggests to me that isnt that hot at all.
Thank you!
You're welcome! 😃
How well does it work on removing grease residual found on the stove top and the fan under the microwave?
As I demonstrated in the video, the steamer does a decent job cleaning stove tops and grease residue under the microwave; however it won’t remove burned on grease stains around burners, stubborn stains under a microwave, or burnt on stains in an oven. It just doesn’t get hot enough since most of those stains have been “baked” in over months and sometimes years. If you’re looking to get rid of those types of stains on stainless steel, I recommend watching this video: How To Remove Stains Around Burners of Your Stainless Steel Cooktop - Frigidaire Gallery Cooktop
ua-cam.com/video/NGUt_qfrfXY/v-deo.html
Wonder if it works for the baseboards and walls….
I’ve used it on walls and baseboards. Just don’t leave steam directed at one spot for more than a second or two. For walls use the floor attachment or the triangular tool with a bonnet or cloth. For baseboards I use just the wand and wipe with a cloth; however, be sure to have a bucket handy for the initial spray as to avoid shooting a bunch of water where the baseboard meets the wall.
I'm looking for a steamer mostly to steam carpets and upholstery for dust mites, plus clean my floors, and I have a lot of unsealed hardwood too. I've been shopping for steamers too long and still don't know which one to buy. I was almost going to buy this one but still not sure.
I hear you. I’m a bit on the fence with this steamer. There are other steamers where you don’t have to wait 20 minutes to refill, which would allow me to finish quicker.
Hi~ I am same with you. Could you find it finally? I am in urgent. (I am not good at English, so I didn't try to listen and I am reading these)
@@BruceAlanR I'm also on the fence for which model is best. Since steamers like this don't have vacuum's I wouldn't expect them to do more than loosen, so the main criteria I have is how hot and how dry the steam is. Since the important components are the boiler and the pump, I'm looking for the best of those. The fact that Dupray offers a lifetime warranty on the boiler, and claims that their steam is 95% dry is a measure in their favor.
Their long wait between fill times is a concern, but I wonder if that's the result of the design that keeps the steam dry. Not being able to easily, fully empty the tank seems like the main knock against it. I wonder if a shop vac might work to fully empty it.
Among the models I've seen, this, the Karcher, McCulloch, Pureclean, Wagner, and now Grobell, the Dupray is still at the top of the pack. It's not unnoticed that you reference your discussions with them as their support seems to be among the best. Thanks for your observations.
@@hclmed As far as the 95% dry steam claim, the first blast of steam can be pretty wet, so if I'm using it on something I don't want very wet, I fire the first shot into a bucket or sink.
The long wait time is an efficiency killer and if I had to do it again, I'd go for instant refilling. Life is too short and steam cleaning is slower by nature.
I've discovered the only way to get all the water out of the tank is to run it dry. Previously, I'd been dumping out as much water as possible, but no matter how much I shook it, there was still a little water trapped in the tank. Curious to find out what the tank looked like inside, I inserted a small endoscope that sends video to my phone. What I found was a fair amount of mineral deposits lining the heating elements and walls. I descaled it (a lot of stuff came out), rinsed thoroughly, ran the steamer dry, and then had another look. The tank still had a decent amount of mineral deposits on it, but I was not up for doing it again. There were also very small patches of rust here and there on the tube leading down to the boiler, which is surprising because the tube appears to be made of brass (I could be wrong though). So my guess is the unit will fail at some point outside the warranty period.
Customer service is decent although I haven't had to deal with a warranty claim. I also don't put much stock in warranties because I've learned it's not always easy to initiate. I learned that the hard way with Dyson (as much as I like some of their products).
Can you use on the wall?
Yes on painted drywall and moldings as long as you don’t leave it in one place too long. I usually spray into a bucket first as to not blast the wall with water, and wipe immediately. My preferred method for spot cleaning dirt/dust/fingerprints/etc. on walls is a magic eraser.
To remove stains on counters and sinks I just use shout
SHOUT that is made to remove stains from clothing? I’ll have to try it.
Can you fill with hot or boiling water to shorten waiting time ?
You can, although the manual says to use cold water.
Did you returned it? it seems you hate the machine and it does not do what you would like it to do.
Sorry that I gave you the impression that I hate it. I still have the Neat and use it a few times a month to clean the kitchen and bathrooms. Having said that, I was a bit disgusted recently when I stuck an endoscope (a small camera) into the tank and saw lots of mineral deposit flakes and black water. I descale the unit regularly and no matter how hard I shake it when rinsing, the tank’s design makes it’s impossible for all the loose deposits and water to escape.
can we use this over wood (ie cabinet doors, doors, etc). Is it safe on walls? And the vinyl in car dash, etc? have you had to replace the brushes. they get you on that since those are so expensive. Thanks for sharing your video, good suggestion using a cheap scraper so to salvage the brushes. I've only used the floor one. But i was very disappointed that the clip broke after a couple of uses. i was to busy to contact the folks to get a replacement. So i use a rubberbann to secure the other end. I think 'prepping' the oven door with baking soda paste and vinegar first and let it sit. steam isn't a miracle. Free facial lol . We live in a townhome so haviing to carry it upstairs , main floor, and downstairs became a hassle, so i used it once in a year. You can buy the microfiber cloths at costco , 2 dz. comes down to fifty cents and cut them into 3.
I have used it on painted drywall, moldings, and cabinets; however, I don’t get right up on them to avoid removing paint or warping. Also, if I pause for more than 15-20 seconds, I spray into a bucket first to avoid blasting hot water onto the surface. I’d do the same with a vinyl dash although I’ve never tried that… I usually just use Armor All wipes.
I agree that accessories are expensive. I haven’t had to replace any brushes yet, but a few of the nylon brushes are missing some bristles. Good suggestion on the oven door. Will try that. Thanks!
What is the best steamer you found for floors? I got the Dupray neat steamer, and it left so much water behind dripping from the microfiber cloth
Interesting. I don’t know which is the best for floors, but changing the more pad frequently may help reduce the wetness.
Yeah, I did a small area, doorway, and left so much water, watching your review I knew something was wrong because I had puddles of water. I think mine might be defective, especially because the delivery person literally squeezed it into a locker I could not get it out of. So that might be the issue. But thank you for your response
@ms.bonillas1125 Is it possible you overfilled the tank? If you overfill the tank the water will overflow the steam chamber and end up in the hose. Then the steam pressure will push it out the nozzle. Try emptying the tank and then adding back a cup or two of water to see if that was the issue.
Question: does the nozzle have notches? I can't tell from the video. It almost looks like it's just circular but i bought a steamer off amazon that looks almost like a knockoff of this design; however, it heats within 1 minute and there's no cooldown time between use. Sounds like the knockoff solves the problem you speak of in regards to time spent waiting.
I’ll have to check it out. What’s the brand/model you got on Amazon?
@@BruceAlanR grobell
I checked it out and it looks good. Not quite the same, as the Grobell looks better than the DuPray on paper. Let me know how you like it.
@@BruceAlanR wanted to give you an update. For cleaning the tub it was amazing. But I also tried to use it to help me remove painted-over-wallpaper. Sure it helped, but I noticed that while using simply the Lance attachment, starting it up after a long pause sometimes shoots a stream of hot water instead of steam. I had to make sure I had a towel with me as to not cause an accidental mess.
Can you pre treat wall-wall carpet before shampooing?
I don’t see why not. I’ve found the steam cleaner is better for removing odors from carpeting than removing dirt. A better option for deep cleaning carpets would be something like a Rug Doctor or Bissell Little Green ProHeat carpet cleaner. Requires patient for big areas though.
@@BruceAlanR I see what you mean because I bought it. The putting the microfiber cloth trick is genius. I didn't see it had (actual clips) to hold the microfiber on the wond and that trick works amazing. TY
Could you do a review of the Hill injection next?❤
I would love to but I can’t justify spending $2,000 on a steamer.
Hello, thank you for your review. I understand the dupray neat doesnt have the highest PSI or hottest steam. I am thinking of getting the US Steam seahawk (closer to the dupray tusca specs). I was planning on buying that and cleaning bathrooms and kitchens for people as a side hustle, mainly the tile and grout in those rooms! Do you think those would be more viable...?
Wish I had an answer for you, but I’ve only used the neat.
You’ve pretty much echoed our thoughts in this machine. We are in the process of returning ours now. We just couldn’t justify the purchase, as the cons outweighed the pros for us. The actual sterilization of anything will only be achieved if the nozzle is literally pressed up against the surface to be sanitized…applying steam at a distance of anything further than a few inches will dramatically reduce the steam temperature rendering it appropriate for basically a steam facial (far from Duprays admission of hot enough to sanitize). So based on having to touch the surface with the tip for the steam to be effective, and depending on the surface size your sanitizing, even a toilet would take a very very long time. We definitely had high expectations from videos Dupray included on there web-site, and after realizing that they are not accurate representations, we just felt like we couldn’t support a company that does that. Seems your video showed the before-after’s well and we had similar results. We ended up using chemicals for certain things (BBQ and Oven) and felt like vinegar, baking sofa, lemon juice, hydrogen peroxide and alcohol can be better for removal in most cases that Dupray cannot seem to tackle.
Well said comment and I agree. Thanks for sharing your experience with it.
@@BruceAlanR Which steam cleaner will you recommend?
It’s cheap though , it does great for that price point
@@klausrostock4163 I’d have to respectfully disagree that it’s ‘cheap’. I mean I’d consider a bottle of vinegar ‘cheap’. This machine retails for over $200 with taxes. I’ll just leave this little observation with those that are considering…any of those UA-cam videos where a super popular cleaning guru/cleaning company claims this machine is great and to follow there affiliate link to purchase…well just check out there videos (after they promote this machine) and you’ll quickly realize they rarely, if ever, use this machine in videos or shorts before or after it’s appearance…well unless they are promoting for affiliated purposes. So if these are professionals who clean for a living and they are not pulling this machine out to make a job easier than somethings amiss. Sorry, it’s just not me that says this…it’s unbiased, unaffiliated, and uncompensated people looking for a natural cleaning product that works. This sadly does not. Your better off purchasing products that you see time and time again making appearances in their videos.
You can just spray some cleanser beforehand as I do if you are so concerned about germs. This thing cleans without using your hands. You’d be amazed that you don’t need to perform surgery in the bath or kitchen. Seems you need to just douse your home in bleach before your satisfied. Other folks will live in our clean home with this thing.
Thanks for this! Are you still using it 2 years later?
Yes, I still use it.
@@BruceAlanR Thanks for the response! Any tips you didn't cover? We should hopefully have ours delivered within a few days!
@@BruceAlanR I also noticed that Dupray sells steel brushes on their website. The Neat comes with brass ones which Dupray says is for "medium duty work", however the steel ones say "For heavy-duty work requiring aggressive, deep and meticulous cleaning. Great for grout cleaning or equipment cleaning."
Have you tried the steel ones yet? Might be better for the grill
The only additional tip I can think of is that it’s impossible to completely empty the tank before putting the steamer away so I usually run it until it completely runs out of steam. Once it has cooled (at least 20 minutes), I then remove the cap and put it away without the cap on.
I have not used the steel brushes and am still using the original plastic (for general cleaning) and brass brushes (for grill grates and cast iron stove grates). Similar to a scouring pad, the metal brushes can scratch surfaces so just be careful. Ultimately, the steam should be doing the heavy lifting. If you apply a lot of pressure to the brushes, they wear down quickly.
Can anyone speak to how well these steamers clean carpets? Thanks!
Great question! In general, cleaning rugs and carpets can be a bit tricky with this steamer and depends on what you’re trying to clean. And while the steamer can “refresh”carpets by helping to remove odors, I find there are better tools to remove stains and debris. For example, what I deal with quite frequently is a senior cat that tends to vomit after eating too fast. Our other cat frequently gets fur balls and in both cases, the cats always leave their vomited deposits on our rugs. Once I’ve carefully scooped up the piles to avoid grinding it into the carpet fibers, I reach for a carpet cleaner (ie, Rug Doctor or Bissell cleaner). I’ve used the steamer to gently blot stains, but performance is mediocre in my opinion. If a cat’s “deposit” goes unnoticed for a day or too, I’d still do the same process although I’d use a toothbrush to loosen any debris and then vacuum it up before cleaning. In either case, once clean, fully dried, and vacuumed, that’s when I’d reach for the steamer to help reduce any residual odor.
I’ve done a few tests over the years to see how the steamer performs when doing general carpet cleaning (so no vomit, just dirt from every day activities). . . My process was vacuum up loose debris and then use the steamer on low and medium pile carpets with a microfiber cloth on the floor attachment. Once the carpet was fully dried I’d then vacuum again to “fluff” and remove any loose carpet fibers (one of our carpets sheds terribly). My final determination was that cleaning with the steamer only provided a modest improvement in the overall appearance and perhaps reduced odors; however, I couldn’t decisively say I noticed the carpet looking cleaner. In ringing out the microfiber cloth, it didn’t yield as much dirt as I expected either. So my opinion is the steamer is better for refreshing carpet versus providing a deep clean.
I am considering this but, trying to find information comparing this one to the Tosca.
From what folks have commented it appears Dupray has made some changes to this model since I reviewed it, for example, they’ve reduced the hose length to 6’ (from 9’). I do find that having to wait 20 minutes for the boiler to cool before being able to refill mine is a major nuisance.
I noticed the steam intensity varies is that normal just bought one
When using mine, the intensity of the steam does fluctuate a bit. It usually happens when the orange light comes because the machine is trying to catch up and make more steam.
When did you buy yours? You mention 9 ft hose, i just ordered one yesterday from Amazon & it says 6'6" hose
I purchased ours two years ago and the hose is 9 ft.
Oh Lord! I just returned my 2 year old machine and they are sending me a new one , hope the hose is not shorter
Can i use it to iron my clothes?
I haven’t tried it, but it doesn’t seem like the right tool for the job.
I've got the same grill
Ha! Weber Spirit III. Great grill!
Can I use it to clean the bedroom rug?
In general, cleaning rugs and carpets can be a bit tricky with this steamer and depends on what you’re trying to clean. And while the steamer can “refresh”carpets by helping to remove odors, I find there are better tools to remove stains and debris; it will spot clean though. For example, what I deal with quite frequently is a senior cat that tends to vomit after eating too fast. Our other cat frequently gets fur balls and in both cases, the cats always leave their vomited deposits on our rugs. Once I’ve carefully scooped up the piles to avoid grinding it into the carpet fibers, I reach for a carpet cleaner (ie, Rug Doctor or Bissell cleaner). I’ve used the steamer to gently blot stains, but performance is mediocre in my opinion. If a cat’s “deposit” goes unnoticed for a day or too, I’d still do the same process although I’d use a toothbrush to loosen any debris and then vacuum it up before cleaning. In either case, once clean, fully dried, and vacuumed, that’s when I’d reach for the steamer to help reduce any residual odor.
I’ve done a few tests over the years to see how the steamer performs when doing general carpet cleaning (so no vomit, just dirt from every day activities). . . My process was vacuum up loose debris and then use the steamer on low and medium pile carpets with a microfiber cloth on the floor attachment. Once the carpet was fully dried I’d then vacuum again to “fluff” and remove any loose carpet fibers (one of our carpets sheds terribly). My final determination was that cleaning with the steamer only provided a modest improvement in the overall appearance and perhaps reduced odors; however, I couldn’t decisively say I noticed the carpet looking cleaner. In ringing out the microfiber cloth, it didn’t yield as much dirt as I expected either. So my opinion is the steamer is better for refreshing carpet versus providing a deep clean.
According to the notice, the descaling vinegar-water solution should not be kept in the boiler for more than 40 minutes.
Yes thank you. Dupray has changed the literature since I purchased mine. I even called them about it 6 months ago and the representative was very vague. He said, “Well, it depends on the country of origin and when the product was manufactured, so just let us know if you have an issue.” Not a satisfactory answer in my opinion. I have a feeling some of their units are experiencing tank failure due to poor materials and design. There’s no way to get all the water out between uses other than to boil it off. Even still, a little water is left. After receiving your comment, I stuck a mini endoscope (captures video) into the tank of mine to see what it looked like… it wasn’t pretty and didn’t look like anything I’d want to breath. I’m descaling it at the moment and once it’s done I’ll have another look. May I’ll even post a video of it. I’m not pleased at the moment!
@@BruceAlanRplease do as I had to send my 2 year old machine back, they offered me a replacement. It had so much mineral inside that it would not steam . I cleaned it as instructed multiple times and to no avail it did no good. Once the water was brown . I would love to see what the inside is made out of , I was thinking some type of metal , because the water looked rusted .
What attachment do you use for the kitchen cabinets?
I just use the wand.
None of these reviews asnwer the main question...How hot is the steam few inches away from the surface? Most of these steamers are only hot when they are right up against the surface and lose heat drastically just a few inches away from the surface. And also, how long does the preassure hold? Most steamers will lose preassure very quickly and you have to stop and let it build preassure again. None of these reviews address these questions.
From my experience I’d say you want the wand as close to the surface being cleaned as possible as the steam does cool quickly beyond 1/2”. As far as pressure, this unit provides consistent pressure when the trigger is down. Hope that helps!
lol thanks man.
You bet! 😁👍
What about walls in the house and ceilings?
You can definitely use it for that. I've cleaned moldings and walls with it. I just recommend aiming the attachment into a bucket before going at walls/ceilings in case condensation is released before steam. That way you don't blast the surface with hot water before the steam is generated. It doesn't always happen, but if you're taking long pauses to wipe down the surface it does.
Nice in depth review. You have convinced me to buy this as it does look heavy duty compared to other steam cleaners. Would using filtered tap water as opposed to just tap water be advisable?
Filtered tap water may make a little difference. Oddly, I've found that even when I use only distilled and demineralized waters, there is still some particle build up in the tank. So either way, you'll still want to occasionally fill the tank with white vinegar and water and let it sit overnight.
@@BruceAlanR The manual says to not let the vinegar and water sit for more than 40 minutes. I'm guessing this is because the acid in the vinegar can be damaging after that point.
This is interesting Regina. I am staring at the manual I got when I purchased the steamer a few years ago and under maintenance (p.13) it says, “Fill the boiler with equal parts of water and white vinegar (for a maximum of 17 oz or 500 ml) and leave the boiler cap open. Let it sit overnight.
Drain the boiler, and rinse thoroughly with clean water. Replace the boiler cap.” No where else in my manual does it say anything about 40 minutes. I wonder if they started experiencing early tank failure so they rewrote the manual. When did you purchase your Dupray Neat?
@@BruceAlanR This is so weird. I posted a link to the new owners manual so you could see the recommendation. Did you get it?
I don’t see the link. Would you mind emailing it to me at BalanR.Reviews@gmail.com ? Thank you!
Can u add essential oils to it
You cannot add oils to the boiler. You can only add scented tablets under the pads.
Does it clean carpets?
Great question! In general, cleaning rugs and carpets can be a bit tricky with this steamer and depends on what you’re trying to clean. And while the steamer can “refresh”carpets by helping to remove odors, I find there are better tools to remove stains and debris. For example, what I deal with quite frequently is a senior cat that tends to vomit after eating too fast. Our other cat frequently gets fur balls and in both cases, the cats always leave their vomited deposits on our rugs. Once I’ve carefully scooped up the piles to avoid grinding it into the carpet fibers, I reach for a carpet cleaner (ie, Rug Doctor or Bissell cleaner). I’ve used the steamer to gently blot stains, but performance is mediocre in my opinion. If a cat’s “deposit” goes unnoticed for a day or too, I’d still do the same process although I’d use a toothbrush to loosen any debris and then vacuum it up before cleaning. In either case, once clean, fully dried, and vacuumed, that’s when I’d reach for the steamer to help reduce any residual odor.
I’ve done a few tests over the years to see how the steamer performs when doing general carpet cleaning (so no vomit, just dirt from every day activities). . . My process was vacuum up loose debris and then use the steamer on low and medium pile carpets with a microfiber cloth on the floor attachment. Once the carpet was fully dried I’d then vacuum again to “fluff” and remove any loose carpet fibers (one of our carpets sheds terribly). My final determination was that cleaning with the steamer only provided a modest improvement in the overall appearance and perhaps reduced odors; however, I couldn’t decisively say I noticed the carpet looking cleaner. In ringing out the microfiber cloth, it didn’t yield as much dirt as I expected either. So my opinion is the steamer is better for refreshing carpet versus providing a deep clean.
Thanks for convincing me not to buy one, perhaps a more powerful steamer will do everything.
Glad the video was helpful.