Street level bureaucrats with Michael Lipsky

Street level bureaucrats are the teachers, police officers, social workers and other professionals who interact directly with citizens on behalf of the state. Professor Michael Lipskys pioneering work Street Level Bureaucracy: Dilemmas of the Individual in Public Service brought the significance of these workers in the public policy-making process to the attention of governments around the world. As an updated edition of his book is due for release in May on the thirtieth anniversary of its original publication, Michael Lipsky discusses why his findings continue to have currency.
Michael Lipsky is Senior Program Director at Demos, a public policy research and advocacy organization based in New York. www.ussc.edu.au
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[@cowboytanaka6675]

This is actually interesting wow

[@helenmiguel5929]

Interesting - working at the coal face - it's so important to know your personal values and work ethic.

[@jenniferrosado741]

se podría subtitular al español?

[@manuelapereira5932]

PODERÍAMOS TER ACESSO EM PORTUGUÊS? BEM HAJA.

[@LearnerCB246]

Professor Lipskys, I did not catch the title of your book. What I am interested in is does your book or any recent peer reviewed article you may published with the last 5 years discuss ethical sensitivity. I am in the process of writing my dissertation and trying to focus on one topic. The topic of my qualitative phenomenological dissertation will be the ethical choices and ethical sensitivity displayed by non-appointed
civil servants. The problem of the dissertation is that the ethical sensitivity of these civil servants can have a direct impact on the public that are their employers. These civil servants are frequently tasked with serving customers who are the recipients of social services provided by the federal government. A lack of ethical sensitivity by civil servants can have a deleterious impact on the quality of services.My end goal, is to survey a selected group of public servants and based on those results, develop a tool to measure ethical sensitivity in public administrators; along with a tool for correcting the negativity displayed by those public servants..I am currently stuck on locating current peer reviewed articles and historical information along this line.Any help or suggestion from the PA world would be a great help. I just finished reading the book "The Public Encounter: Where State and Citizens Meet.", written by Charles T. Goodsell.

[@nyasha_duri]

You could have Googled. Otherwise 2:03

[@adamitinerant]

Is anyone aware of Michael Lipsky's ideas being applied to Community Mental Health Teams? I'm trying to apply SLB to CMHTs via bioethics and beneficence... Anyone?

[@de_mir]

I am guessing that delivery of community mental health services is mostly transferred to nonprofits either via contracts or cross-sector collaboration.

[@FouMboum]

j’en ai rien à foutre