Just asking. What if there’s two or more buyers availed your template with one access link. Is there any chance that they accessing their link each other without noticing?
Hi! As long as you share the template link from Canva, Canva generates a separate, independent copy of the template in their account. Changes made to one person's copy do not affect the other person’s copy or the original template.
I would like to know how to add html code to footers. I'm trying to add statcounter code, I added it but statcounter cannot see it. IDK what else to do. I've used statcounter successfully for 15 years. don't know why it's not working now.
Hi Kristina! While we can't add HTML code directly to the footer section, you can add an Embed Code section just above the footer to make it appear at the bottom of your page. Please note, you'll need a custom domain connected to your store for this to work.
@ ok so I have to add an embedded code section. Not put it in the footer section. Correct? I do have my own custom domain. I have it set on redirect. Is that ok?
Yes, you'll need to use the Embed Code section. However, if the domain is simply set up as a redirect, this won't work - the domain must be directly pointed to Payhip to function as a custom domain.
Hi there. Are you referring to changing between a Buyer account and Seller account? If you are, when you are logged in as a Seller, click the "Account" link and then select "Customer mode." You will then be taken to your customer dashboard. When logged in as a customer/Buyer, click the person icon and the select "Creator." If you are referring to something else please let me know and I will be happy to help.
Hello, Paypal doesn't connect to me and it gives this error even if I change to another Paypal Oh snap! It looks like we were unable to update your PayPal payment details, please try again
Hi there. We currently only have an integration with Facebook through the Facebook Pixel. However, we plan to look into other forms of integrations with Meta in the future.
Hi Tiffany, you can change the aspect ratio (how images are displayed on your store) so they don't get cut off. This can be done by going into the Store Builder > Collection > Aspect Ratio. If you need further instructions, do send us an email at contact@payhip.com
Is payhip shop or store for digital products is seo friendly..i mean i can do keyword search and all seo work for product page and home page to rank on Google or payhip doesn't support this by noindex or don't follow tags for these pages ?? I need to know this before start working on site SEO
HI there, you can optimize your SEO on Payhip in three ways; adding meta titles for your custom pages, adding collection page SEO descriptions, and adding image alt texts to the images in your blog.
Hi, followers aren't automatically added to your mailing list. Instead, they are collected under the Followers tab of your dashboard. If you'd like to capture emails and have them automatically subscribe to your mailing list, please check this article: help.payhip.com/article/265-newsletters
Hi there! We don't natively integrate with Pinterest however there might be a way around this. Please send us an email at contact@payhip.com for details. :)
There's no limit to the number of Payhip stores you can connect to your PayPal account as long as you are not selling items not allowed on our platform. :)
Hi there! Yes, it's possible although we still recommend having at least one product with an amount. When you're offering products for free or you've provided customers with a 100% coupon, there are no costs or fees involved. However, you still have to connect a PayPal or Stripe account.
@@payhip Thanks so much for your reply. ... Do you handle taxes for Egyptian sellers on your website? ... Do you accept personal or business PayPal account?
Payhip only requires the customer's email address at checkout. If it's asking for a billing address, then it's something your chosen payment processor (Stripe or PayPal) requires before they can process the payment.
Hi there, thank you for your suggestion. I have passed it along to the content team. If you need help with something in the mean time, you can contact us at: contact@payhip.com.
Hi there, we integrate with PayPal and Stripe and immediately credit the funds to those accounts after payment hence you'll be withdrawing from those payment processors. More on that here: help.payhip.com/article/173-how-do-i-get-paid
Just asking. What if there’s two or more buyers availed your template with one access link. Is there any chance that they accessing their link each other without noticing?
Hi! As long as you share the template link from Canva, Canva generates a separate, independent copy of the template in their account. Changes made to one person's copy do not affect the other person’s copy or the original template.
I would like to know how to add html code to footers. I'm trying to add statcounter code, I added it but statcounter cannot see it. IDK what else to do. I've used statcounter successfully for 15 years. don't know why it's not working now.
Hi Kristina! While we can't add HTML code directly to the footer section, you can add an Embed Code section just above the footer to make it appear at the bottom of your page. Please note, you'll need a custom domain connected to your store for this to work.
@ ok so I have to add an embedded code section. Not put it in the footer section. Correct?
I do have my own custom domain. I have it set on redirect. Is that ok?
Yes, you'll need to use the Embed Code section. However, if the domain is simply set up as a redirect, this won't work - the domain must be directly pointed to Payhip to function as a custom domain.
@@payhip THANK YOU!! I couldn't get help anywhere. Thank you so much for replying!
how do i change my account type from individual to business and vice versa?
Hi there. Are you referring to changing between a Buyer account and Seller account? If you are, when you are logged in as a Seller, click the "Account" link and then select "Customer mode." You will then be taken to your customer dashboard. When logged in as a customer/Buyer, click the person icon and the select "Creator." If you are referring to something else please let me know and I will be happy to help.
Hello, Paypal doesn't connect to me and it gives this error even if I change to another Paypal Oh snap! It looks like we were unable to update your PayPal payment details, please try again
Hello how to set up meta pixel in payhip to run fb ads ? Does payhip support meta pixel ?
Hi there. We currently only have an integration with Facebook through the Facebook Pixel. However, we plan to look into other forms of integrations with Meta in the future.
What is the suggested pixel size for mockup images.? My images appear to be cut off before clicking file
Hi Tiffany, you can change the aspect ratio (how images are displayed on your store) so they don't get cut off. This can be done by going into the Store Builder > Collection > Aspect Ratio. If you need further instructions, do send us an email at contact@payhip.com
@@payhip thank you
Any updates on what’s on the roadmap for payhip?
Is payhip shop or store for digital products is seo friendly..i mean i can do keyword search and all seo work for product page and home page to rank on Google or payhip doesn't support this by noindex or don't follow tags for these pages ?? I need to know this before start working on site SEO
HI there, you can optimize your SEO on Payhip in three ways; adding meta titles for your custom pages, adding collection page SEO descriptions, and adding image alt texts to the images in your blog.
How to connect the " follow" button to your email address or any email providers?
Hi, followers aren't automatically added to your mailing list. Instead, they are collected under the Followers tab of your dashboard. If you'd like to capture emails and have them automatically subscribe to your mailing list, please check this article: help.payhip.com/article/265-newsletters
I want to ask why now I can´t write description on my product?
Hi, there might be extensions/plugins preventing you from doing so. As a quick fix, please try using an incognito/private window.
How do i sync payhip with Pinterest to crear rich pins
Hi there! We don't natively integrate with Pinterest however there might be a way around this. Please send us an email at contact@payhip.com for details. :)
@@payhipAlright....Thank you
Hello, How many stores can I have connected with the same PayPal account, but with different email accounts?
There's no limit to the number of Payhip stores you can connect to your PayPal account as long as you are not selling items not allowed on our platform. :)
Thanks@@payhip I asked because the products are for different niches. Need to test them.😉
How to create images for cards 10:12
Hi there, you will have to create these images on Canva before uploading them on Payhip.
Hello
... Actually, I have two questions.
1. Can I use payhip for my free products only?
2. Do you take any ( fees )on free products?
Hi there! Yes, it's possible although we still recommend having at least one product with an amount. When you're offering products for free or you've provided customers with a 100% coupon, there are no costs or fees involved. However, you still have to connect a PayPal or Stripe account.
@@payhip Thanks so much for your reply.
... Do you handle taxes for Egyptian sellers on your website?
... Do you accept personal or business PayPal account?
how to remove digital product billing address?
Payhip only requires the customer's email address at checkout. If it's asking for a billing address, then it's something your chosen payment processor (Stripe or PayPal) requires before they can process the payment.
Please make a video about how to sell website in payhip?
Hi there, thank you for your suggestion. I have passed it along to the content team. If you need help with something in the mean time, you can contact us at: contact@payhip.com.
How can one withdraw from payhip 😢😢
Hi there, we integrate with PayPal and Stripe and immediately credit the funds to those accounts after payment hence you'll be withdrawing from those payment processors. More on that here: help.payhip.com/article/173-how-do-i-get-paid