The rise of parcel lockers in the postal delivery sector - Webinar

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Parcel lockers are at the sharp end of wider developments in the European postal and delivery market, representing a significant part of the response to changing user needs, while also providing operational benefits.
Postal traffic is increasingly shifting to the delivery of packages, accentuated by the effects of the COVID-19 pandemic, which drove an unprecedented increase in demand for e-commerce.
Some 71% of European consumers now make online purchases of goods, with this number likely to continue growing strongly.
Customers demand the ability to purchase anytime, anywhere, and from any device; and enjoy rapid, convenient, and secure delivery.
While traditional home delivery remains the most popular method of delivery, it has clear limitations, leading to frustration and increased costs: customers are often away during the day when parcels arrive; and postal operators and couriers struggle to optimise deliveries effectively, given the large number of parcels to be delivered.
Moreover, repeated delivery attempts contribute to increased greenhouse gas emissions and traffic congestion.
To address these challenges, postal and delivery operators are increasingly turning to parcel lockers.
Cullen International's free one-hour webinar provides an overview of the market for parcel lockers, including:
● the benefits of using parcel lockers - for consumers and operators;
recent market trends in terms of networks, players and innovation;
● how and whether parcel lockers contribute to reducing the carbon footprint of the delivery sector; and
● policies and regulations affecting parcel lockers network, in particular whether there is a need for access regulation.