Medical Receptionist: Calling insurances

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  • Опубліковано 25 лис 2024

КОМЕНТАРІ • 67

  • @kassielovesyou
    @kassielovesyou 2 роки тому +45

    I’m starting a new job as a medical receptionist on monday, so nervous!

    • @maricela93
      @maricela93  2 роки тому +26

      Yay! Congratulations!! ☺️
      You got this girl! Remember it’s all repetitive so you’ll pick it up fast and take lots of notes!

    • @didyouwrong93
      @didyouwrong93 2 роки тому +3

      Girl you and I.

    • @samlouflo
      @samlouflo Рік тому +1

      Same!!!! I start next Monday.

    • @colinpostell4790
      @colinpostell4790 4 місяці тому

      ​@maricela93 in the next video call your friend and ask her if she can wash and curl your hairat her house 🏠 in the next video in A 2hr video

    • @colinpostell4790
      @colinpostell4790 4 місяці тому

      ​@@maricela93Call your friend on the phone 📱 and ask her if she can wash and curl your hair at her house in the next video in A 2hr video

  • @TRUEEEEET
    @TRUEEEEET 10 місяців тому +2

    I have 3 jobs that I have to choose between. One of them requires calling in rx and getting pre- approvals. I was having a hard time deciding but your video really helped me to eliminate one of them. If being on hold and transferring calls take this long for 1-3 calls I would go crazy. Thanks for doing what you do!

    • @maricela93
      @maricela93  9 місяців тому +2

      Haha! I go crazy everyday 😅 but it’s easy work. Thanks for watching ☺️

  • @liljay0438
    @liljay0438 2 роки тому +13

    I’m in Credentialing now but have a job offer for medical receptionist position. Your videos have help me decide to go for it 😬 kinda nervous changing jobs after 8 years but I want to give it a try!

    • @maricela93
      @maricela93  2 роки тому +2

      Yay! Congrats!! I’m glad I could help 😊
      I hope you love it!! 💕

    • @colinpostell4790
      @colinpostell4790 4 місяці тому

      ​@maricela93 In the next video call your Friend's Mom and ask her if you can sleep over at her house 🏠 in the next video in A 3hr video

    • @colinpostell4790
      @colinpostell4790 4 місяці тому

      ​@@maricela93Call your Friend's Mom and ask her if she can wash and curl your hair at her house 🏠 in the next video in A 3hr video

    • @colinpostell4790
      @colinpostell4790 4 місяці тому

      ​@@maricela93do it in the next video in A 3hr video

  • @prettypinky6943
    @prettypinky6943 6 місяців тому +1

    I do calls like this for my elderly mom, special needs brother, and myself! Im physically disabled caused by a work accident years ago. I'm getting pain management soon and hope to get back to the working field again. I'll look into this more. Thank you!

  • @cbeans.studies
    @cbeans.studies 2 роки тому +7

    I'm looking for medical receptionist jobs now! Love these videos!

    • @maricela93
      @maricela93  2 роки тому

      Good luck! 🤞🏼
      Thanks for watching!!! 🫶🏼

  • @thebrockdock8805
    @thebrockdock8805 11 місяців тому +7

    It might be a good idea to censor out the dial sounds because some of the information you’re putting in seems pretty sensitive which could be a potential HIPAA violation to be putting on a UA-cam video.

  • @maxravnaas1719
    @maxravnaas1719 2 роки тому +8

    EVEN MORE QUALITY CONTENT???? Keep it up!!!!!

  • @zarinaroderiques2675
    @zarinaroderiques2675 2 роки тому +4

    When I was intern a few years ago Omg the hold times was crazy long once it was over an hr and 15 minutes before I spoke with someone then lost connection I wanted to cry lol

    • @maricela93
      @maricela93  2 роки тому

      That happens to me so often 🤦🏻‍♀️ it’s so sad ! Lol

  • @TheRealKaay
    @TheRealKaay 2 роки тому +11

    I quit my medical receptionist job to work for a insurance company lol😂

    • @maricela93
      @maricela93  2 роки тому +2

      😂😂

    • @BellePM
      @BellePM 7 місяців тому +1

      Do you mind giving an update? I don’t want to even start the receptionist job if I know I’m not going to like it or adjust to it

    • @TheRealKaay
      @TheRealKaay 7 місяців тому +1

      @@BellePM i quit and now i work as a insurance rep doing written correspondence & appeals best decision ever!! I don’t think a receptionist job is bad it honestly depends on the office you work for.

    • @BellePM
      @BellePM 7 місяців тому

      @@TheRealKaay that’s great do what’s best for you. I just quit a job recently as well. I think I will try to give it 90 days it’s for primary care

  • @lazyhomeowner
    @lazyhomeowner Місяць тому

    wow, i never knew they did this. 99.9 % of the staff I've dealt with always tell me "YOU have to call your insurance"

  • @chloeg3595
    @chloeg3595 2 роки тому +11

    I just recently started a medical receptionist position at a physical therapy office and today was my first training day. I do front desk and we use WebPT/Okta. New patients, and insurances, scheduling, verifications, weekly patient reports are all so overwhelming haha. I am taking notes though and I will be training for two weeks. Any tips?

    • @intothemaetrix9567
      @intothemaetrix9567 Рік тому +1

      Hi! How is it? I’m training soon :)

    • @pinkgyaru._.
      @pinkgyaru._. Рік тому +1

      Update on how it’s going? :)

    • @binkyfaith
      @binkyfaith Рік тому +1

      How is it going

    • @chloeg3595
      @chloeg3595 Рік тому

      @@intothemaetrix9567 it’s going great. i’m a pro now lol. i hope everything is going well with yours

    • @chloeg3595
      @chloeg3595 Рік тому

      @@pinkgyaru._. it is going fantastic!!

  • @maxravnaas1719
    @maxravnaas1719 2 роки тому +3

    Most speed dialing doesn’t dial numbers that fast

  • @sonbal6793
    @sonbal6793 2 роки тому +1

    I work for an insurance company but I want to be a medical receptionist.

  • @darlene4745
    @darlene4745 5 місяців тому

    My work day all day every day as a authorization and benefits verification person. Im getting burned out though as its only me in a 6 provider office. Thats alot right? Looking for something less busy.

  • @Dvincible19
    @Dvincible19 2 роки тому +6

    Love ur videos, i just started training front desk in a medical center, and the software is ecw, eclinicalworks, is that what you work with also?

    • @maricela93
      @maricela93  2 роки тому +2

      Awe, thank you so much! No we use traknet, I believe it’s only for podiatrist.

    • @c.foreign4912
      @c.foreign4912 2 роки тому +3

      Ecw is easy to learn, take mini notes

    • @Dvincible19
      @Dvincible19 2 роки тому +5

      @@c.foreign4912 yes, it has been almost 2 months now and i feel comfortable with the software now, still learning new little things here an f there but i got the basics down.

    • @maricela93
      @maricela93  2 роки тому +3

      Good job girly!! I hope you’re enjoying it! ☺️

    • @Jazzaye512
      @Jazzaye512 2 роки тому +3

      I just started using eCW and it’s not as bad as I thought. Now learning about the hundreds of insurances is the challenge 🥹

  • @aliceinwonderland5433
    @aliceinwonderland5433 Рік тому +1

    do you need to have a medical related course when applying as med receptionist?

  • @sheilabutler6958
    @sheilabutler6958 Рік тому +2

    So do you do other task while on hold?

    • @maricela93
      @maricela93  Рік тому +5

      Yes, I take that time to do my referrals or submit for authorizations. You need to be able to multitask

  • @sheilabutler6958
    @sheilabutler6958 Рік тому +2

    Do you have to know the different types of insurances before you're hired?

    • @maricela93
      @maricela93  Рік тому +4

      Nope, they’ll teach you on the job
      I didn’t know them either 🫠

  • @maxravnaas1719
    @maxravnaas1719 2 роки тому +9

    Calling providers seems pretty tedious

    • @maricela93
      @maricela93  2 роки тому +8

      Yes, very! Don’t even get me started on the long hold times 🤦🏻‍♀️

    • @Careerdriven918
      @Careerdriven918 2 роки тому +6

      @@maricela93 I can't stand the long holds!!

    • @maricela93
      @maricela93  2 роки тому +6

      Right! Especially when your on hold for almost an hour and then it hangs up 😭

    • @kitsunefaye1661
      @kitsunefaye1661 Рік тому +2

      @@maricela93 As a parent and patient, baybee! I’ll be over here like, “So my big ass done wasted a whole hour, just to be hung up on?”😆

    • @maricela93
      @maricela93  Рік тому +3

      And have to call back cause you need to get benefits for the patient 🥲

  • @shawnjohnson8675
    @shawnjohnson8675 Рік тому

    Whats the longest you’ve been on hold for?

    • @maricela93
      @maricela93  Рік тому +5

      Almost 2 hrs 🥹

    • @shawnjohnson8675
      @shawnjohnson8675 Рік тому +1

      @@maricela93 Would you be able to do a video of the full hold time? I’m wondering what that’s like.

    • @maricela93
      @maricela93  Рік тому +1

      I could but i feel like it’ll be pretty boring, I normally just do other things like scanning, sending out referrals and submitting for authorizations 🤷🏻‍♀️

    • @shawnjohnson8675
      @shawnjohnson8675 Рік тому

      @@maricela93 Gotcha.

    • @binkyfaith
      @binkyfaith Рік тому

      Whewwwwwww😔😔😔😬

  • @kaiynatkhan4875
    @kaiynatkhan4875 Рік тому

    More subscribers

  • @SuperLuckao
    @SuperLuckao Місяць тому

    The voice is cringe though. Talk normally

  • @MildredCalhoun-oi9xx
    @MildredCalhoun-oi9xx 9 місяців тому +1

    it was hard for me to watch this video, because the receptionist kept playing in her hair it was very distracting, as a professional you have pinned your hair up, and not keep looking into the camera.
    but other than that I think she did a good job

    • @Bidibidibunny
      @Bidibidibunny 6 місяців тому +3

      Quite honestly she’s providing no patient care so the hair isn’t bothering anyone. Also this isn’t really supposed to be an educational video even tho it could serve as that purpose. You are entitled to your opinions just sharing some perspective Mildred :)