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All those expensive stores have salespersons who can't afford what they're trying to sell you. And yet, they often look down on you like they're the owner of the brand.
So true, years ago wife and I were in Vegas at the Wynn casino, we were cruising the shops while waiting for our room to be ready, walked into one of their very high end stores and the looks from the salespeople were just so condescending…my wife was like maybe we should just leave…very loudly I said “honey, don’t worry about how these salespeople are looking at us, they can afford to buy any of this stuff either”…😂
It happened to me and my wife. We walked into an Hermes boutique in Paris dressed in clothes from Walmart and non designer bag (because of pick pockets) and NOBODY approached us. What they didn’t know is that they lost a customer. I’m a junior hedge fund manager for Pershing Capital 😂 Not all people with money are flashy. Some of us like to be in low radar.
@@decentshredder They do. They let you try on any piece, champagne while you wait, might offer discounts if any is available. Much better experience than Rolex
It’s not about time it’s an image, branding and sales qualification. Nothing abnormal pal. Sales people qualify all the time, you just may not realize they’re doing it.
It’s about availability. These are display watches not for sale. Most sell much higher than their retail prices. They want to determine if he will flip the watch or keep it. Plus even if he had the money he would not be walking out with a watch that day. I had to wait nearly 4 years for a royal oak.
It's not about money, it's exclusivity. If a plumber saved up enough for years to buy an AP, they wouldn't let him buy one. A plumber isn't high society so they'll say no to his money. You need the money AND status. It's very snobby.
If I was a person with LOADS of $$ I would walk right outta that store as soon as they made me wait like that. My time is not yours to waste at your leisure, no matter how expensive your shit is.
Then you’ll never own a luxury watch. You think they are impressed with your money? They want something more valuable, they want your TIME. Lots of drug dealers have money, lots of scalpers and flippers have money. What they don’t have is time to prove loyalty. This is another level of exclusivity most will never understand.
@@hoanglevu6116 lol stuff flippers tell you to stop you actually taking your time and go through the right channels. Trust me, if an AD sells to the grey market they lose their license it’s not worth them doing it, nor do they need to. AD’s have enough legitimate clients they don’t need to chase the grey market for sales.
@@nlytnlyt6644it's a level of justifying why the watches cost so much. No watch is worth what they, Rolex and other truly high end watch manufacturers charge. I suspect it's much more likely a mechanism to slow down thieves.
Status and value are subjective @@oimamochki. Artificial status is even more scurrilous. Many of these high end timepiece consultants can't afford 1/10th of the average price. Don't confuse quality with snobbish value.
@@oimamochkijust idiot and new money people value themselves and others by things they got the watch true value is showing the time correctly not more than that Ok? Learn your lesson
When you are younger you think this is awesome and Im being accepted to something special... The older you get you see through the complete BS and marketing psychology and traps.
I went into Brietling in Houston and the sales ppl were so nice and warm and welcoming. They had security outside the store who actually welcomed me in while I was looking and the window units. They assume everyone had money. While inside she set me up in front of a mirror with a few options and put them on my wrist while telling me different key points to each. Then I realized I hadn’t seen a price the whole store. When I said which 1 I liked the best they told me about how wonderful of a choice I made. Then they told me how lucky I’m about to be because it was on sale. They saw my excitement and curiosity. They had me. Then they told me how much the sale price was and watched my joy leave my face like a kid who just missed the ice cream truck, they had notice my disbelief, so I politely asked them to take this car off my wrist and thanked them for their time and walked the F*** out. It was on sale for $32,840. lol I only say that to say Brietling had great customer service and lacked judgement. They treated everyone as a potential client. And if I had the money, they definitely sold me
They can afford to spend that much time on countless people who can’t afford them to find the one who can, because no one’s shopping their brand. I don’t care for the theatrics but the truth is if the AP, PP, and other very sought after brands of the watch world welcomed everyone in like that they’d have a never ending line and all the real buyers would have a miserable experience if they get one at all. These are brands where production versus buyers is so skewed that they’re the ones paying customers to take home a watch as it’s worth thousands more than you pay for it the second you buy it. Love it or hate it it’s the truth.
@ that’s definitely the truth. When I was young I use to go on car websites and pick the car I wanted and see how much I could run the price up to see the cost with all the features. Rolls Royce wanted to know my income before I could do anything. I understand screening and it’s definitely needed in some instances. It makes sense for the big brands. They just assumed I knew what I a getting myself into when I walked in. Before that I had never been in a store without prices. I guess for them screening can sometimes come across as profiling. It’s probably hard for them to when we have such new wealth of so many different faces, I.e young people, influencers, gamers etc vs the traditional athlete, actor/actress, musician etc. Brietling probably assumed I played football because of my size then
yeah luxury brands intentionally treating their customers as low class so the customers would spend as much as possible to prove they're wealthy af but little do they know it only gave the company a ton of profit 🤑🤑🤑
Similar thing happened with a man who was insulted in a Rolls Royce showroom in London. He retorted by buying a dozens of Rolls Royce and converting them into garbage hauling vehicles in his hometown. That came as a rude shock to the makers of the luxury car who reportedly issued an apology in return of the 'Nawab' withdrawing the cars from trash service. Respect is the most basic and the most important human values and it's global
Yea, for the average person. However, I've seen plenty of celebrities with only one Ferrari and it's the high-end one. Just like Birkin Bags are "rare" and hard to get, but celebrities be having hundreds of them.
Seems like a Marketing strategy to keep products high-end and exclusive with high ticket prices for few high - end shoppers. Hermes handbags and leather goods pulls the same trick.
You will not be missed. People love that exclusivity, and will pay extra for it, and these brands know it. You can storm out in a huff and they'll not even blink.
@@paolozmm it’s definitely true, it’s how they operate in the high end watch stores, not your usual walk in and purchase, it’s a substantial amount of money so they want to feel you out before anything else
Why do people insist on suffering with trying to buy from these brands (You here me out Rolex?)? From experience I can say OMEGA treats their customer (or potential customers) as it is should. Very proud to support this other brand instead.
I've had a great experience in Breitling. There is this boutique in Guadalajara, Jalisco and I walked in with less than 20$ USD; I walked in just to see what's up. The dude would smile, welcome me into the store and guide me through all their watches behind the thick glass pannels. He even lended me a few to try them on my wrist! Awesome guy. I would definitely buy a watch from Breitling if I financially could just on that experience alone. And then there is an Omega boutique in the next building across the road. They would just dead stare me and say no word to me. That's hundred percent awful, and despite having Omega at a higher regard than Breitling, I would hardly buy them a watch just on that experience alone.
I wholeheartedly agree. Although I’ve had very good experiences with Rolex, you are right about Omega. If you want it, you get it and they are happy to sell you anything. Rolex can be a pain but if that AD doesn’t sell I just tell them I’ll go to my other AD. Then I come back the next day with what I wanted and make sure they know by wasting their time for fun. I say “ oh I was looking at that last time, I’m going to have to wait to make sure you’re the right AD I want to give my money to.” 😂
This is mainly in western countries. In Thailand, HK, Japan, Singapore, Taiwan all sales rep have casual conversations with you. I've walked in AP, PP, VC, Lange, RM stores just for fun.
In Asia you find out later the watch you bought at the legit store is fake and you can't do anything about it as they'll claim you switched the watch. The cartel got through every salesman to push fake products to some unsuspecting customer and selling originals to those who really know the brand.
Don’t you think it’s the way most people operate however? Higher value.. more respect and recognition perhaps, better treatment? Kind of by default atm
The moral of the story is, if someone makes you feel like you can’t afford the item you want to buy and you can afford it. Don’t buy it. If you have the money have your time piece custom made to your specifications and wear your name on your wrist. Clock and watchmakers still exist.
People with money will wait for their turn to own a much coveted luxury watch, so that they can feel they're above common people like you and me. See how it turn around? 😂
Every AP dealer is different. I walked into a Singapore AP dealer store just to "window shop" and nobody treated me like this. The Dealer answered all my questions and all he asked to me was how long was I in Singapore for. That was it.
They are scripted to keep the allure that they are an exclusive club and you have to earn the right to wear one. If you don’t meet their standards they give you the brush off. Most luxury brands do this to some extent but some have wised up. There would be no flippers if they just sold you what you want no questions. Also the certified preowned prices should reflect the fact that it’s preowned not market demand. This is how you make money and keep clients happy. The company has already made its margin with the original sale at MSRP. Anything else is icing on the cake. Everything about the luxury watch industry past a certain brand gets backwards. Omega doesn’t care. You want one, you got it. No bs. They are number two in sales out of all the brands.
When i visit Geneva i visit all of the watch shops and am so surprised how helpful and friendly they are, what i do notice is when you enter the shop they always look at your wrist, sometimes i may have a Rolex on sometimes I may have a Swatch on but it has never made a difference 😀
Not sure exactly how that conversation went but I know some sales people want to connect the personalize before getting to the sales part but if they don’t do it right they could mess it up, making a horrible experience for the customer
Beats my experience . I own many Rolex , Patek, a Lange , they treated me like absolute crap, barely acknowledged I was breathing human . For this , I will NeVER ever buy an AP. It’s all hype anyway
The main ADs in London are horrible. I was in the market for Rolex Datejust and the doorman blocked me from coming in stating I didn’t “look the part”; usually i wear a suit but I was in London for pleasure and was more causally dressed, but still smart. I ended up buying my Rolex a couple months later from my local AD who were much more friendlier!
A high value man gives status to any product. I've seen it, a man was wearing a blazer from a good, upper mid-range store, a couple of his colleagues at work were admiring it and guessing which type of wool it was from, the same happened with his watch, one guy was admiring it during a conversation then asked what it was thinking it was something fancy, and was surprised it was a citizen Eco drive. The man/woman gives value to the product, so INVEST IN YOURSELF.
you will be treated better if you do this 1. call for an appointment 2. buy 3 cheap suits 3. hire 2 big blokes get both of them shades and wired earpieces
I really have no idea which AP store you visited but I went to 5 of them and NEVER had this experience. You can just walk in, the employee smiles to you and know you aint gonna buy anything.
My experience is they’re a bunch of snotty pretentious ppl - Las Vegas Q1 2024 - security wouldn’t let me in, eventually they did without an appointment (one customer in store at the time) - no interest in selling me a watch unless I “build a relationship” with 7-10 visits and then - maybe, just maybe - they’ll recommend me to head office for the purchase of a watch. Get real. My money goes elsewhere. I had an interest - it’s gone. There are way better brands and watch stores out there
As a man of colour, its experiences like this (and as a materially successful man) I’ve had many, that make me just shun their pretentious bullshit club.
@@imaginova88 They are not in it for their health. I’ve owned 4 Porsches and the sales people are inundated with people who want to drive a car that they can never afford. They screen their customers as a result.
It's a marketing trick. When u make things seem like they are invaluable then people want it more. We want things that are hard to obtain. It could be bubble gum but if u advertise it right u can get people to pay 500k for it.
Just what I was thinking. Seems to be a recurring thing. I wonder if it's because realistically, most salaries are like minimum wage, which is definitely not even enough for a basic standard of living... so it's like you're working, but you can't even live on it, thus moodiness and insecure actions.
What he's not telling you is that while you wait you are given champagne, tea, coffee or whatever drink you may want. and you can't see any customers through the door as they're all served in a semi private room and if all the sales consultants are busy serving a customer - you may have to wait. They aren't exactly vetting you when they ask you questions . You've been vetted before even stepping in the door. If you don't have a history with the brand they are building rapport and finding out where luxury fits in your life to better recommend their good to your needs
One of the few intelligent comments. Vacheron store in new york is such a pleasure. They didnt have what i want but a few months passed the emailed and called. I went through the same thing. All over a cup of coffee. I enjoyed it.
Find out where luxury fits your life!! What a load of jargon. It's a poxy watch. It's nothing more than stroking your rich clients ego. A spade is a spade no matter how you jargon up the brochure with moist succulent twaddle.
@@Peterbrendanalbertdude comments like yours in this comment section sound so bitter to me. If you don’t like watches or don’t like spending money that’s fine, be quiet. You sound bitter speaking about something you can’t afford
The AP boutique in Harrods was friendly when I visited a couple of years ago. They even encouraged me to out my name on the wait list for a 15500 even though the chances of getting one were slim. It was a much better than Rolex. Now that I've matured I wouldn't waste such money on a watch.
I had similar experience at the AP boutique in Harrods. Very friendly!! Gave me some history about the brand. Also encouraged me to put my name on the list.
E R Braithwaite of "To Sir With Love" fame had an uncomfortable experience with the Audemars Piguet store in New York. He had been given one of their watches as a diplomatic gift and took it into the store to get serviced. The assistant asked him; "Did Mr Braithwaite send a cheque?" Braithwaite replied, with understandable irritation; "No he didn't send a cheque, he brought it"! Another assistant, who unlike the first one was black like Braithwaite and clearly sympathised with him, chipped in with "He's Mr Braithwaite." I daresay the store is more enlightened these days.
Value?? For an AP? That is hilarious! It is that level of pretentious nonsense why (along with other reasons) why I will never waste my time walking into certain stores. Even though I can afford an AP. I refuse to be treated in such a manner by individuals working in such places who can't afford what they are selling.
There's this old guy in my city that wears basically the same clothes every single day, no car, walks everywhere, pays for his bread and milk in pennies and you would just assume he is extremely poor by the way he carries himself. Found out after a couple of years he's actually a retired multi millionaire of a very successful company and lives in a massive house 😂. Never in a million years would have guessed it.
It’s the sales consultants I feel sorry for, brainwashed to worship people with money meanwhile you can’t afford to purchase anything from where you work!! Crazy times we living in, brands know how desperate people are for their cheap garbage made in chine but assembled anywhere and everywhere else 😂. Better off buying gold coins or house/flats. ✌🏽❤️
Such crap these Watch Brands have become. Its so true poor people buy these brands rich people dont because they know their worth and wont allow themselves to be treated like this.
Next watch i am going to buy is a panerai watch simply becuase the ad treated me respectfully. I was going from store to store because I had time to kill in NYC before leaving. The panerai people where kind and respectful. The jaeger lecoultre people where rude and had a who are you attitude. Its a marketing trick to get you to feel the need to prove your self to them and buy the watch. But I personally have never understood it all it does is not want me to give you my money.
Nothing says 'timeless luxury' like a waiting room interrogation. Audemars Piguet: where the real complication isn’t the watch-it’s getting to see one.
They are trained exactly how to act and it's different with each brand. I've found Rolex ADs to be really friendly and approachable even if they only have a waiting list. Not shopped in London though which is probably the best advice anyone could give a shopper
For this reason I love replicas. The quality has advanced so much as to be 99% undistinguishable from the original, at less than 10% of the cost. Mostly because the factories that make the original also make the replicas and sell them through a back door distribution channel. But it’s ultimately the same product. And if you get robbed or it breaks, no need to stress or deal with insurance claims, etc. However, If the watch is simply an investment, there are better ways to grow your capital.
Being interrogated by a peasant who can never afford the watch you’re trying to buy from them…..this is why you don’t see billionaires wearing this crap, the people who do own them can’t really afford them and are the most insecure people you will ever meet, these are the watchmakers target market.
This guy is praising their tactics? I want nothing to do with them. There will be suckers for everything and va AP will likely survive, but I’d go to any competitor that treats me with respect and dignity versus contempt.
For everyone complaining about the experience, it has been this way regarding luxury brands as well. AP is a statement piece, and those salespeople you are referencing who can't afford it, know it.
Swatch 😂 cmon now I can’t believe you used that brand as a comparison that would be like comparing Ronaldo to Joe who plays Sunday morning football for his local pub 😂😂😂
Keep it I say. I own a Rolex but Omega will always be my favorite brand. I have never been treated with such respect as I am when I enter the Omega boutiques, treated like I am a absolute rockstar after a 3 watch purchase history and was honestly treated that way before I bought my 1st watch from them.
All luxury brands have their own scheme to lure people in specially the ones that are new into the game. Sales associate doesnt do this for no reason, they were trained to go beyond selling the pieces. However if each time you visit and got the experience that you dont like then everyone has the freedom to decide which business to support. Thats how you put control into your own hands and not begging for some label's approval.
Donanımsal uyumluluk açısından haklı olabilirsiniz ama farklı cihazlardan aynı oyunu oynama/ oyuna devam etme olayı biraz yaşam tarzıyla da ilgili. Yani kullanıcıların günlük alışkanlıklarını da etkileyebilmeleri gerekiyor. Olmaz demiyorum özellikle Apple’ın ipod ile iphone ile ipad ile defalarca yaptığı şey, ama sizin bahsettiğiniz kadar ‘sektörün kaçınılmaz kaderi’ şeklinde kesin bir gelecek değil bence.
This is all intentional. Rich people tend to want more when their wealth is threatened. If you told a rich guy they can’t afford something and give attitude, they’ll want it more. They did a study on this for luxury brands. Also they don’t want just ANYONE wearing their brands. They handpick the people that’ll fit their brand image.
I once walked in a watch store not even selling the top top brands like aps and pateks , they were having the midtiers like omega, rado, tissot, breitling etc and there comes the sales person and he sized me then tells me "l think you can't afford these watches, don't waste your time, they're too expensive" . I told him not to judge people, that's killing businesses. He pissed me off so bad.
Pretty sneaky psychological tactics to force you to buy, make you think the brands actually worth more than it actually is, and not just walk in and out like you do in other stores....
If you really have a passion for owning a specific watch and are ready to spend for it, then overpaying should not be an issue. Just get what you want fast and easy in grey market. What you over pay is worth far less than the time you spent and BS you deal with to “prove loyalty”.
I love AP but you really only need to get 1. It seems they replicate the same 1 or 2 models with a few variations,Rolex does the same thing, but they are still darn fine watches.
The thing is this: a lot of these high end boutiques and stores that sell timepieces like Audemars Piguet, Rolex and Patek Philippe hire staff that don’t know the difference between a watch and a watermelon. The reason for this is because it’s very very difficult for them to find quality employees who actually know a thing or two about watches. My advice to anyone walking into these stores is to first familiarize yourself with the watch you want to buy and also understand that the person that you are dealing with knows very little about the product they are selling. Don’t take it personally when they appear to be ‘sizing you up’ by asking you all these personal questions. Ninety nine percent of the time the sales person or store rep is nervous and has very little knowledge about the product and is asking you those questions because he/she is trying to buy time. Take everything with a grain of salt and go in there and take charge of the situation by putting the sales rep at ease with your knowledge.
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Charlatans. If you buy a luxury watch in this day and age,
you deserve every bit of fleecing thats going to happen.
All those expensive stores have salespersons who can't afford what they're trying to sell you. And yet, they often look down on you like they're the owner of the brand.
Exactly!
So true, years ago wife and I were in Vegas at the Wynn casino, we were cruising the shops while waiting for our room to be ready, walked into one of their very high end stores and the looks from the salespeople were just so condescending…my wife was like maybe we should just leave…very loudly I said “honey, don’t worry about how these salespeople are looking at us, they can afford to buy any of this stuff either”…😂
@ 😂exactly
Exactly! 👏🏾👏🏾
It happened to me and my wife. We walked into an Hermes boutique in Paris dressed in clothes from Walmart and non designer bag (because of pick pockets) and NOBODY approached us. What they didn’t know is that they lost a customer. I’m a junior hedge fund manager for Pershing Capital 😂 Not all people with money are flashy. Some of us like to be in low radar.
Sounds like an awful experience
Literally came here to say those exact words. Lol
When I buy a Seiko, I click ADD TO CART. No interrogation.
His fellow black men created this situation - 89% of watch robberies are committed by black men … FACT
This made me like swatch more 😂
Exactly.
Money should be spent on brands that respect people
No brand respects anyone, get real
@@83dudeThen you haven't been to an Omega store
@@noorgaarddamsgaard9866They do ? That's my favourite watch brand unlike egoistic Rolex
👏🏽👏🏽
@@decentshredder They do. They let you try on any piece, champagne while you wait, might offer discounts if any is available. Much better experience than Rolex
In a shop with that many watches they clearly have time to spare.
😂😂😂😂
cleever
It’s not about time it’s an image, branding and sales qualification. Nothing abnormal pal. Sales people qualify all the time, you just may not realize they’re doing it.
It’s about availability. These are display watches not for sale. Most sell much higher than their retail prices. They want to determine if he will flip the watch or keep it. Plus even if he had the money he would not be walking out with a watch that day. I had to wait nearly 4 years for a royal oak.
Nice
That’s an awfully nice way of asking:
How much money are you willing to waste today?
It's not that at all. It was an interview, and he was applying for ownership.
Ownership is saying fuck just show me the fucking watches not interviewing for a job.@@bluemystic7501
@@bluemystic7501🙄
It's not about money, it's exclusivity. If a plumber saved up enough for years to buy an AP, they wouldn't let him buy one. A plumber isn't high society so they'll say no to his money. You need the money AND status. It's very snobby.
@@MakerInMotion Not true, money is money. If you have 100k to blow on a watch you can go to any of these stores and buy one.
lol “sales” guy… proceeds to show Teddy Baldassarre.
Teddy showed him the seikos
Between running his own store in Cleveland, making YT videos and working as a sales rep for AP in London Teddy is a busy guy
I know🤣🤣
teddy bulbasaur should not have treated him that way
Teddy should get credit for this content lol!!
If I was a person with LOADS of $$ I would walk right outta that store as soon as they made me wait like that.
My time is not yours to waste at your leisure, no matter how expensive your shit is.
Then you’ll never own a luxury watch. You think they are impressed with your money? They want something more valuable, they want your TIME.
Lots of drug dealers have money, lots of scalpers and flippers have money. What they don’t have is time to prove loyalty.
This is another level of exclusivity most will never understand.
Meanwhile they sell their watches to grey market flippers. Loyalty goes both ways.
@@hoanglevu6116 lol stuff flippers tell you to stop you actually taking your time and go through the right channels. Trust me, if an AD sells to the grey market they lose their license it’s not worth them doing it, nor do they need to. AD’s have enough legitimate clients they don’t need to chase the grey market for sales.
@@nlytnlyt6644 Guess who else values their time more than money. Me
@@nlytnlyt6644it's a level of justifying why the watches cost so much. No watch is worth what they, Rolex and other truly high end watch manufacturers charge. I suspect it's much more likely a mechanism to slow down thieves.
My casio cost under $30 free delivery from amazon no passive aggressive snobby sales person vetting me.
And 0 status and value my little guy
Status and value are subjective @@oimamochki. Artificial status is even more scurrilous. Many of these high end timepiece consultants can't afford 1/10th of the average price. Don't confuse quality with snobbish value.
You are comparing that to a brand with watches in the hundred thousand price probably some in the million range.
@@oimamochkiif you need a watch to show status, that means your status is too low and you need to step up
@@oimamochkijust idiot and new money people value themselves and others by things they got the watch true value is showing the time correctly not more than that Ok? Learn your lesson
When you are younger you think this is awesome and Im being accepted to something special... The older you get you see through the complete BS and marketing psychology and traps.
Exactly.
I went into Brietling in Houston and the sales ppl were so nice and warm and welcoming. They had security outside the store who actually welcomed me in while I was looking and the window units. They assume everyone had money. While inside she set me up in front of a mirror with a few options and put them on my wrist while telling me different key points to each. Then I realized I hadn’t seen a price the whole store. When I said which 1 I liked the best they told me about how wonderful of a choice I made. Then they told me how lucky I’m about to be because it was on sale. They saw my excitement and curiosity. They had me. Then they told me how much the sale price was and watched my joy leave my face like a kid who just missed the ice cream truck, they had notice my disbelief, so I politely asked them to take this car off my wrist and thanked them for their time and walked the F*** out. It was on sale for $32,840. lol
I only say that to say Brietling had great customer service and lacked judgement. They treated everyone as a potential client. And if I had the money, they definitely sold me
They can afford to spend that much time on countless people who can’t afford them to find the one who can, because no one’s shopping their brand. I don’t care for the theatrics but the truth is if the AP, PP, and other very sought after brands of the watch world welcomed everyone in like that they’d have a never ending line and all the real buyers would have a miserable experience if they get one at all. These are brands where production versus buyers is so skewed that they’re the ones paying customers to take home a watch as it’s worth thousands more than you pay for it the second you buy it.
Love it or hate it it’s the truth.
@ that’s definitely the truth. When I was young I use to go on car websites and pick the car I wanted and see how much I could run the price up to see the cost with all the features. Rolls Royce wanted to know my income before I could do anything. I understand screening and it’s definitely needed in some instances. It makes sense for the big brands. They just assumed I knew what I a getting myself into when I walked in. Before that I had never been in a store without prices. I guess for them screening can sometimes come across as profiling. It’s probably hard for them to when we have such new wealth of so many different faces, I.e young people, influencers, gamers etc vs the traditional athlete, actor/actress, musician etc. Brietling probably assumed I played football because of my size then
People know this marketing trick and still fall for it
Is it really all just for marketing, though? I mean it seems to work, but it’s just so…
People know tobacco is bad yet they still do it
yeah luxury brands intentionally treating their customers as low class so the customers would spend as much as possible to prove they're wealthy af but little do they know it only gave the company a ton of profit 🤑🤑🤑
@@Wasnt-1 Yep this and just generally making acquiring their products more tedious - the whole “nothing good in life comes easy” mantra
It works for people for whom doesnt have self respect
No brand is bigger than it's customer. Buy a brand that gives you a positive sales and customer journey.
Sounds good
Luxury watches are a billion dollar industry. They don't sell to anyone. That's why they're a coveted by people with money.
@@PuffOfSmoke Hm, interesting.
This would grind me gears so fast.
They probably wouldn't even sell you one.
@@bluemystic7501found one ☝️
@@bluemystic7501they certainly wouldn't sell it to you.
@@reyash4 Ok, bud, lol.
And they'd get a laugh out of you being offended.
They say a broken clock is right two times a day but a Pig-et makes you wait allday to fucking see one!
Similar thing happened with a man who was insulted in a Rolls Royce showroom in London. He retorted by buying a dozens of Rolls Royce and converting them into garbage hauling vehicles in his hometown. That came as a rude shock to the makers of the luxury car who reportedly issued an apology in return of the 'Nawab' withdrawing the cars from trash service.
Respect is the most basic and the most important human values and it's global
Sounds similar to Ferrari. The story goes that they won't sell you one of the higher-end ones until you have a history of buying the lower-end ones.
Yea, for the average person. However, I've seen plenty of celebrities with only one Ferrari and it's the high-end one. Just like Birkin Bags are "rare" and hard to get, but celebrities be having hundreds of them.
@@cjack202003 ua-cam.com/video/VUPOvcolNZg/v-deo.html
Not true
Seems like a Marketing strategy to keep products high-end and exclusive with high ticket prices for few high - end shoppers. Hermes handbags and leather goods pulls the same trick.
Ferrari doesn’t want speculative buyers. They want people who will buy and hold. That keeps the values high.
"We're being rude to you so you better pay 20 times the appropriate price for this watch"
Walking out immediately and never coming back
You will not be missed. People love that exclusivity, and will pay extra for it, and these brands know it. You can storm out in a huff and they'll not even blink.
@ I just know how much power my black dollars have so I don’t care how they feel 👍🏾
All that for a watch? Seriously what a waste of time it's a watch FFS.
Fr
I'll stick with my casio
Tell me you know nothing about investments without telling me 😅
its probably all made up cos the dude needs to find a way to brag.
@@paolozmm it’s definitely true, it’s how they operate in the high end watch stores, not your usual walk in and purchase, it’s a substantial amount of money so they want to feel you out before anything else
Why do people insist on suffering with trying to buy from these brands (You here me out Rolex?)? From experience I can say OMEGA treats their customer (or potential customers) as it is should. Very proud to support this other brand instead.
I've had a great experience in Breitling. There is this boutique in Guadalajara, Jalisco and I walked in with less than 20$ USD; I walked in just to see what's up.
The dude would smile, welcome me into the store and guide me through all their watches behind the thick glass pannels. He even lended me a few to try them on my wrist!
Awesome guy. I would definitely buy a watch from Breitling if I financially could just on that experience alone.
And then there is an Omega boutique in the next building across the road. They would just dead stare me and say no word to me. That's hundred percent awful, and despite having Omega at a higher regard than Breitling, I would hardly buy them a watch just on that experience alone.
I wholeheartedly agree. Although I’ve had very good experiences with Rolex, you are right about Omega. If you want it, you get it and they are happy to sell you anything. Rolex can be a pain but if that AD doesn’t sell I just tell them I’ll go to my other AD. Then I come back the next day with what I wanted and make sure they know by wasting their time for fun. I say “ oh I was looking at that last time, I’m going to have to wait to make sure you’re the right AD I want to give my money to.” 😂
an OMEGA!!!! lol!! you made my day!!!
you deserve it! you deserve all the respect!! treat you like a real man! rockstar badass real man! #truealphasunite ! #iknowhuh
This is mainly in western countries. In Thailand, HK, Japan, Singapore, Taiwan all sales rep have casual conversations with you. I've walked in AP, PP, VC, Lange, RM stores just for fun.
In Asia you find out later the watch you bought at the legit store is fake and you can't do anything about it as they'll claim you switched the watch. The cartel got through every salesman to push fake products to some unsuspecting customer and selling originals to those who really know the brand.
Because you were a westerner inside asian stores? 😂
Imagine walking into a random AP store and Teddy Bulbasaur tells you to sit in the waiting room.
Bulbasaur 😂
Never show your worth. You'll see the difference in the way they treat you.
Don’t you think it’s the way most people operate however? Higher value.. more respect and recognition perhaps, better treatment? Kind of by default atm
Surely, if you DO show your worth you’ll see the difference???
Yes, you will see that humans are horrendous 😢
Yeah, I casually dress like a bum and people treat me like a bum
Duh? 😂
Meanwhile your probably worth 100 times more than this salesperson. It’s truly unbelievable.
But they have different jobs. That’s literally her job, they literally hired her to do that exact thing she did. You are a fool
If she was worth 100x more, she would not be in sales.
The moral of the story is, if someone makes you feel like you can’t afford the item you want to buy and you can afford it. Don’t buy it. If you have the money have your time piece custom made to your specifications and wear your name on your wrist. Clock and watchmakers still exist.
People with money will wait for their turn to own a much coveted luxury watch, so that they can feel they're above common people like you and me. See how it turn around? 😂
Every AP dealer is different. I walked into a Singapore AP dealer store just to "window shop" and nobody treated me like this. The Dealer answered all my questions and all he asked to me was how long was I in Singapore for. That was it.
Bcz they know that you are not buyer... They just want to avoid flipers. They know that you are not buyer so they didnt play by the book with you
Sounds like these were racists
They are scripted to keep the allure that they are an exclusive club and you have to earn the right to wear one. If you don’t meet their standards they give you the brush off. Most luxury brands do this to some extent but some have wised up. There would be no flippers if they just sold you what you want no questions. Also the certified preowned prices should reflect the fact that it’s preowned not market demand. This is how you make money and keep clients happy. The company has already made its margin with the original sale at MSRP. Anything else is icing on the cake. Everything about the luxury watch industry past a certain brand gets backwards. Omega doesn’t care. You want one, you got it. No bs. They are number two in sales out of all the brands.
Because its Singapore, try in another country.
I don’t feel like spending when feeling uncomfortable. There are too many choices out there.
I'm surprised they even let him into the store without an appointment.
I'm surprised they didn't call the cops immediately!
@b.santos8804 😂😅
i can't imagine it would be an armed robber..? or? who would do something trashy like that 🏳
When i visit Geneva i visit all of the watch shops and am so surprised how helpful and friendly they are, what i do notice is when you enter the shop they always look at your wrist, sometimes i may have a Rolex on sometimes I may have a Swatch on but it has never made a difference 😀
We should make a movement were people support brands that are both of good value in terms of actual quality and customer service.
…which is why companies like these including Rolex continue to lose huge amounts of money to After Market dealerships. So sad 🤦
Sales staff : wait ...
Him : There's nobody inside the store 😂😂😂😂
Not sure exactly how that conversation went but I know some sales people want to connect the personalize before getting to the sales part but if they don’t do it right they could mess it up, making a horrible experience for the customer
Beats my experience . I own many Rolex , Patek, a Lange , they treated me like absolute crap, barely acknowledged I was breathing human . For this , I will NeVER ever buy an AP. It’s all hype anyway
I'm sorry about that dude, we value you. ✊
The main ADs in London are horrible. I was in the market for Rolex Datejust and the doorman blocked me from coming in stating I didn’t “look the part”; usually i wear a suit but I was in London for pleasure and was more causally dressed, but still smart. I ended up buying my Rolex a couple months later from my local AD who were much more friendlier!
Then you woke from your dream with a £60 Casio
A high value man gives status to any product. I've seen it, a man was wearing a blazer from a good, upper mid-range store, a couple of his colleagues at work were admiring it and guessing which type of wool it was from, the same happened with his watch, one guy was admiring it during a conversation then asked what it was thinking it was something fancy, and was surprised it was a citizen Eco drive.
The man/woman gives value to the product, so INVEST IN YOURSELF.
Someone at the top thought that this is a brilliant way to sell watches
you will be treated better
if you do this
1. call for an appointment
2. buy 3 cheap suits
3. hire 2 big blokes
get both of them shades
and wired earpieces
I really have no idea which AP store you visited but I went to 5 of them and NEVER had this experience. You can just walk in, the employee smiles to you and know you aint gonna buy anything.
My experience is they’re a bunch of snotty pretentious ppl - Las Vegas Q1 2024 - security wouldn’t let me in, eventually they did without an appointment (one customer in store at the time) - no interest in selling me a watch unless I “build a relationship” with 7-10 visits and then - maybe, just maybe - they’ll recommend me to head office for the purchase of a watch. Get real. My money goes elsewhere. I had an interest - it’s gone. There are way better brands and watch stores out there
As a man of colour, its experiences like this (and as a materially successful man) I’ve had many, that make me just shun their pretentious bullshit club.
They want high profile & rich people to buy their watches
Its not about race
NBA player & rappers usually buy AP Royal Oak
@@cmr9928 it is when (like me) you want to buy the product, but they don't take you seriously because of your colour...
Yes they don’t want to get robbed nor do they want people wasting their time.
Yes Dr Steve, it has nothing to do with being snobby at all.
@@imaginova88
They are not in it for their health. I’ve owned 4 Porsches and the sales people are inundated with people who want to drive a car that they can never afford. They screen their customers as a result.
It's a marketing trick. When u make things seem like they are invaluable then people want it more. We want things that are hard to obtain. It could be bubble gum but if u advertise it right u can get people to pay 500k for it.
@@alifrombenhill3374
Which has nothing to do with the current value and protecting it.
@@drstevej2527 it's not supposed to. It's supposed to just prey on human nature.
That’s just an average London store 😅 they all just give you a pissed look as if they wish you never entered the store.
Terrible city
Just what I was thinking. Seems to be a recurring thing. I wonder if it's because realistically, most salaries are like minimum wage, which is definitely not even enough for a basic standard of living... so it's like you're working, but you can't even live on it, thus moodiness and insecure actions.
Qualifying people is a difficult job. When not done properly the potential customer will feel interrogated.
What he's not telling you is that while you wait you are given champagne, tea, coffee or whatever drink you may want. and you can't see any customers through the door as they're all served in a semi private room and if all the sales consultants are busy serving a customer - you may have to wait. They aren't exactly vetting you when they ask you questions . You've been vetted before even stepping in the door. If you don't have a history with the brand they are building rapport and finding out where luxury fits in your life to better recommend their good to your needs
One of the few intelligent comments. Vacheron store in new york is such a pleasure. They didnt have what i want but a few months passed the emailed and called. I went through the same thing. All over a cup of coffee. I enjoyed it.
Exactly, also this is only a short video.
Thank you for providing the context. Changes the video completely.
Find out where luxury fits your life!! What a load of jargon. It's a poxy watch. It's nothing more than stroking your rich clients ego. A spade is a spade no matter how you jargon up the brochure with moist succulent twaddle.
@@Peterbrendanalbertdude comments like yours in this comment section sound so bitter to me. If you don’t like watches or don’t like spending money that’s fine, be quiet. You sound bitter speaking about something you can’t afford
This is an old sales technique. But Vusi knows how to repackage and deliver it as though its a recently discovered thing....😅 You gota respect that.
Nothing quite as pleasant as being interrogated by the KGB while doing your Friday shopping trip
The AP boutique in Harrods was friendly when I visited a couple of years ago. They even encouraged me to out my name on the wait list for a 15500 even though the chances of getting one were slim. It was a much better than Rolex. Now that I've matured I wouldn't waste such money on a watch.
I had similar experience at the AP boutique in Harrods. Very friendly!! Gave me some history about the brand. Also encouraged me to put my name on the list.
E R Braithwaite of "To Sir With Love" fame had an uncomfortable experience with the Audemars Piguet store in New York.
He had been given one of their watches as a diplomatic gift and took it into the store to get serviced.
The assistant asked him; "Did Mr Braithwaite send a cheque?"
Braithwaite replied, with understandable irritation; "No he didn't send a cheque, he brought it"!
Another assistant, who unlike the first one was black like Braithwaite and clearly sympathised with him, chipped in with "He's Mr Braithwaite."
I daresay the store is more enlightened these days.
Been to a couple of their stores and just walked right in. Super friendly and attentive.
Should've just bought a g-shock
Value?? For an AP? That is hilarious! It is that level of pretentious nonsense why (along with other reasons) why I will never waste my time walking into certain stores. Even though I can afford an AP. I refuse to be treated in such a manner by individuals working in such places who can't afford what they are selling.
All a ploy to make you feel very different then special and you feel guilty if you don’t buy
That’s why i buy super clones easy buy safes a ton of money and gets the job done
Wealthy guys I have met.... wear jeans and a T-shirt.... they go under the radar.
There's this old guy in my city that wears basically the same clothes every single day, no car, walks everywhere, pays for his bread and milk in pennies and you would just assume he is extremely poor by the way he carries himself. Found out after a couple of years he's actually a retired multi millionaire of a very successful company and lives in a massive house 😂. Never in a million years would have guessed it.
Probably they are just rich and not wealthy
Congratulations 🍾 Christina!
For real, that’s what’s up 👖 💪 👊! Was immediately pleased to see you back on the show!
Snobbery is marketed to its target customer
It’s the sales consultants I feel sorry for, brainwashed to worship people with money meanwhile you can’t afford to purchase anything from where you work!! Crazy times we living in, brands know how desperate people are for their cheap garbage made in chine but assembled anywhere and everywhere else 😂. Better off buying gold coins or house/flats. ✌🏽❤️
I have a AP but its just a watch..bought as investment only...prefer my Russian dive watch at $200 and my casio G shock
Watches are a terrible investment. Gold will do better but stocks in gold companies or even watch companies will always make you more money
because it's increasingly hard to convince people they need a watch.. however, this might also be intended to add friction to robbers
You saw the store and walked in, like you did not search it
The snobbery and pomp surrounding watches is off the scale. I doubt an oil baron would’ve got this sort of sales interrogation.
Such crap these Watch Brands have become. Its so true poor people buy these brands rich people dont because they know their worth and wont allow themselves to be treated like this.
I think the salesperson made a discriminatory judgement call.
Anyone have info for the full speech?
And after you go through all that, nobody is impressed by your expensive watch
this. Or worse you get your hand cut off for easier access to the watch. Wonderful days...
So long as the buyer is, that is all that matters.
@@andrewgarner2224 not how this industry works - you'd be fired from the marketing team within seconds
Actually, many people don’t like others flexing their Rolex in every day life.
Next watch i am going to buy is a panerai watch simply becuase the ad treated me respectfully. I was going from store to store because I had time to kill in NYC before leaving. The panerai people where kind and respectful. The jaeger lecoultre people where rude and had a who are you attitude. Its a marketing trick to get you to feel the need to prove your self to them and buy the watch. But I personally have never understood it all it does is not want me to give you my money.
Nothing says 'timeless luxury' like a waiting room interrogation. Audemars Piguet: where the real complication isn’t the watch-it’s getting to see one.
Most of these people that work in luxury shops, are only getting paid very average money. They like to act like they're the people they're serving.
They are trained exactly how to act and it's different with each brand. I've found Rolex ADs to be really friendly and approachable even if they only have a waiting list. Not shopped in London though which is probably the best advice anyone could give a shopper
and......?
For this reason I love replicas.
The quality has advanced so much as to be 99% undistinguishable from the original, at less than 10% of the cost. Mostly because the factories that make the original also make the replicas and sell them through a back door distribution channel. But it’s ultimately the same product.
And if you get robbed or it breaks, no need to stress or deal with insurance claims, etc.
However, If the watch is simply an investment, there are better ways to grow your capital.
Being interrogated by a peasant who can never afford the watch you’re trying to buy from them…..this is why you don’t see billionaires wearing this crap, the people who do own them can’t really afford them and are the most insecure people you will ever meet, these are the watchmakers target market.
They are indeed peasants.
This guy is praising their tactics? I want nothing to do with them. There will be suckers for everything and va AP will likely survive, but I’d go to any competitor that treats me with respect and dignity versus contempt.
AP watches are for those with more money than taste
They are super classy and timeless. You can never go wrong with a royal oak.
@@clawer2969AP makes meh overrated watches. It's quality is not close to Patek, Blancpain, Breguet, A&L, LF.
No AP and Patek are both beautiful watches with great Swiss designers
@@clawer2969they have 1 watch and it is so common now it is laughable
@@athit673
100% incorrect
For everyone complaining about the experience, it has been this way regarding luxury brands as well. AP is a statement piece, and those salespeople you are referencing who can't afford it, know it.
Sounds pretty gay
100%. Always the same unathletic dudes trying to make up for it by covering their body in "fashion".
It’s how a real sales consultant should act. Very professional
Another reason why I say if it don’t make me money or feel like million bucks it’s not for me
Swatch 😂 cmon now I can’t believe you used that brand as a comparison that would be like comparing Ronaldo to Joe who plays Sunday morning football for his local pub 😂😂😂
Not really
Keep it I say. I own a Rolex but Omega will always be my favorite brand. I have never been treated with such respect as I am when I enter the Omega boutiques, treated like I am a absolute rockstar after a 3 watch purchase history and was honestly treated that way before I bought my 1st watch from them.
All luxury brands have their own scheme to lure people in specially the ones that are new into the game. Sales associate doesnt do this for no reason, they were trained to go beyond selling the pieces. However if each time you visit and got the experience that you dont like then everyone has the freedom to decide which business to support. Thats how you put control into your own hands and not begging for some label's approval.
Lmaoooo every sales man does this 😂😂😂😂😂😂😂😂😂
Donanımsal uyumluluk açısından haklı olabilirsiniz ama farklı cihazlardan aynı oyunu oynama/ oyuna devam etme olayı biraz yaşam tarzıyla da ilgili. Yani kullanıcıların günlük alışkanlıklarını da etkileyebilmeleri gerekiyor. Olmaz demiyorum özellikle Apple’ın ipod ile iphone ile ipad ile defalarca yaptığı şey, ama sizin bahsettiğiniz kadar ‘sektörün kaçınılmaz kaderi’ şeklinde kesin bir gelecek değil bence.
This is all intentional. Rich people tend to want more when their wealth is threatened. If you told a rich guy they can’t afford something and give attitude, they’ll want it more. They did a study on this for luxury brands. Also they don’t want just ANYONE wearing their brands. They handpick the people that’ll fit their brand image.
Yes it all about wanting items by making it feel scarce and special
I once walked in a watch store not even selling the top top brands like aps and pateks , they were having the midtiers like omega, rado, tissot, breitling etc and there comes the sales person and he sized me then tells me "l think you can't afford these watches, don't waste your time, they're too expensive" . I told him not to judge people, that's killing businesses. He pissed me off so bad.
This is why people should avoid authorised dealers.
Probably my fav brand 💫
Pretty sneaky psychological tactics to force you to buy, make you think the brands actually worth more than it actually is, and not just walk in and out like you do in other stores....
This woman has a smile on her face whilst telling a story of being scammed….it looks like she’s still in love with him
The music really kept things lighthearted
If you really have a passion for owning a specific watch and are ready to spend for it, then overpaying should not be an issue. Just get what you want fast and easy in grey market. What you over pay is worth far less than the time you spent and BS you deal with to “prove loyalty”.
"Consultant comes to me" Shows Teddy Baldassare as the consultant 😂
I love AP but you really only need to get 1. It seems they replicate the same 1 or 2 models with a few variations,Rolex does the same thing, but they are still darn fine watches.
My SA in NY was great. Very friendly and warm.
WATCH OUT for WITCH WATCHES😂
That ain't luxury, that's bullshit😂😂😂
He was checking if watch can own you or not..
And yes luxury brand products do own their customers and not other way way around..
The thing is this: a lot of these high end boutiques and stores that sell timepieces like Audemars Piguet, Rolex and Patek Philippe hire staff that don’t know the difference between a watch and a watermelon. The reason for this is because it’s very very difficult for them to find quality employees who actually know a thing or two about watches. My advice to anyone walking into these stores is to first familiarize yourself with the watch you want to buy and also understand that the person that you are dealing with knows very little about the product they are selling. Don’t take it personally when they appear to be ‘sizing you up’ by asking you all these personal questions. Ninety nine percent of the time the sales person or store rep is nervous and has very little knowledge about the product and is asking you those questions because he/she is trying to buy time. Take everything with a grain of salt and go in there and take charge of the situation by putting the sales rep at ease with your knowledge.
They got teddy aswell 😂😂😂😂