The Patreon support has made a difference, and allowed me to spend more time documenting all of this stuff for the benefit of everyone. Cheers Mark ! Always nice to hear from you.
your attention to detail is astounding i bet your customer doesnt recognise his guitar now, as it actually plays beautifully in tune. love the music you are playing, thanks for sharing. Andy. Scotland.
Thanks Andrew. I have a Evertune video in the mix ... Dan ( the Taylor owner ) has had the Evertune bridge on his ESP guitar and was pretty spoiled with the very precise intonation on that one .... He'll be by tomorrow to pick up the Taylor. ;^ ) !
WOW! I was just looking online for some info on the way Taylor neck shims work and I heard some of the most beautiful acoustic guitar playing. I'm definitely going to check out your channel after that. I wish I could say more but WOW.
Great video. .......can't believe Taylor let that out. I have a Taylor 714 that I love, but have heard some negative things about their QC. Bravo on this video!
As far as tuning and playability, Taylor is far better and more consistent than most. Dan will be pretty surprised and delighted when he compares this to his "Evertune" guitar. It doesn't get any closer than this. MMcC
As another commenter commented below, these videos are just SO satisfying Mike. Seriously this is like therapy to me and I"m sure many others. Brief, cathartic moments of respite. Thanks again for all your great work! EDIT: omg thank you for reminding me of the amazing book Zen And The Art Of Motorcycle Maintanence! I really wanna reread that now
I really appreciate you reaching out. It means a lot. In a "world gone mad" ... I am so grateful to be working in my little workshop and sharing my craft with all of you. Blessings to you and all that you hold dear.
I like this guy. Your stuff is interesting and educational and insanely satisfying. Makes me wanna buy a trash guitar just so you can fix it 😂 but I also like how you know exactly what you’re doing, yet you’re not haughty about it. You make it very nice to watch all the way through and hear the end result.
Thanks Aydin. I really appreciate you taking the time to comment. I remain the proverbial lone wolf "voice in the wilderness" on a lot of issues. But, after doing this for 48 years full time ..... I learned to take the most efficient and consistent route possible. Clickety-click .... get er' done ... then move on to the next batch. After teaching Guitar Repair and Design Courses full time ... for 23 years at the local college ... I quickly realized how much ( unintended ) misinformation is out there. So as Frank sang .... " I Did it My Way" .... ;^ ). Cheers \m/ ! MMcC
Taylor makes entire sets of the heel and fretboard extention shims, if you change both to the appropriate values , it does all the correction and nevver a 12th fret hump
It's nice that Taylor is now offering these shim sets. I've been working on Taylors since Bob was working out of his Lemon Grove shop .... watching through the decades ... as the various configurations of neck joints came and went. I address the neck joints quickly / precisely and easily ( had another one dropped of today ).... lining them up perfectly with my slow- mo disc sander drill press convertion kit \m/ !
@@StringTechWorkstations I have a 562ce 12 fret 12 string, a big baby, a 214 ce, and a 814ce, love them all, i have the shim sets and tool set they sold me as an entire kit, but now I have a made in Lemon Grove 12 string Drednaught on layaway at a local pawn shop, spruce top indian rose wood back and sides, I cant wait.
The hump (higher frets) at the neck joint area, is a result of tilting the neck angle by way of putting a taper in the heel-shim, but failing to do so in the fretboard-extension-shim alike. That prevents the neck to tilt as a unit. (this guitar effectively only tilted in the vertical plane). This is a good video though and the intonation aspect and intonating at the nut is well explained. Thank you for sharing
I don't understand one thing.. If at 1:26 you are reducing the bottom part, the fretboard near the sound hole will increase height, right? so you should add more materiel to compensate the height of fretboard.. but actually you reduced the height of shim near the sound hole instead of increasing at 7:25 ... And still it came out perfect.. I know that is how it is done but i dont understand how... Anyway thanks for these v useful videos.. : )
You’re absolutely right. If the neck is being pitched back, as it is in this case, than material should be ADDED to the sound-hole side of the fingerboard shim. I sent this over to Josh Mundt at Taylor Guitars and he also agreed that this was absolutely the WRONG way to perform the Taylor neck reset, especially since properly cut shims are provided to Taylor authorized techs. I am not a luthier, but I have done my own next resets for this very reason, and Taylor support has been kind enough to provide me with the shims necessary to do so when I contacted them and let them know that there were no Taylor authorized techs reasonably close to me. If you own a Taylor guitar that you care about, I would recommend taking it to a Taylor authorized tech, or learning to do the next reset yourself. It’s incredibly easy if you have the shims, and takes no more than 10 minutes to do properly without all this sanding nonsense. Sometimes, old school luthiers refuse to let their old habits die and will try and force their antiquated knowledge to work in a situation not designed for that methodology. Left like that, this guitar could potentially develop a hump in the fingerboard extension over the years.
Puzzling that they would say the compensated nuts & bridges would be limited by the key. It seems to me (I am by no means an expert) that if the instrument is intonated, up & down the fret board, the key/tonic/chord/etc should be irrelevant.
I thought that was a bit funny too. They also so had a dedicated tuner with "off-sets" that seemed way too complicated. As you can see ( and hear ) .... once it is completely calibrated .. nut / saddles / string choice / tuning preference / action preference / truss rod and lay of the neck adjusted ... after that ... you just tune your guitar like you always have ... no special off-sets or weird squiggly frets Lol !
I’d like to know where this place is located and if I could maybe get that man right there to personally set up my new Taylor 210ce plus. I’m VERY worried to take it somewhere around where I live because I have BAD OCD and if they nicked or scratched it, I’d lose it. Also, my son has a Martin X Series he just bought brand new. I’d like to maybe send both of them to him. But I would want THIS man doing the work on them. He is a perfectionist with a bit of OCD himself. Does anyone know his contact info ?
I had a local luthier do this, and when he returned it to me, the end of the fretboard was actually raised off the top of the guitar. Is that normal? I've never seen anything like it. Thanks.
You do know that you are supposed to swap the heel shim and the fretboard shim in pairs. What you take off the heel you have to add under the fret board.
Not necessarily. If you watch the Martin dovetail re-set, it will give you a better idea of "my take" on this. The" ski-jumping" fingerboard extension ( on both the Taylor and the D-28 ) now lay beautifully flat ... in perfect alignment with the trajectory of the string path.
@@StringTechWorkstations I carried out a neck reset on my Taylor using shims supplied by Taylor themselves. They have a numbering system and you have to maintain a difference of 6, so if you have an 18 at the heel you have a 12 under the fingerboard, or a 20 at the heel you have a 14 under the fingerboard etc. They say if you don't do this after time the fingerboard can be damaged as the correct angle is not maintained. Just saying, great channel though.
That's awesome .. good for you. The first Taylor neck reset I did, many many years ago was a 12-string ( serial # 387 .... Lol ! ) out of Bob's Lemon Grove California shop. I have followed all of the various neck joint changes that have appeared over the years ... adapting as I go ... long before they offered any shims. I've had 100% success rate over the last 30 years using my slo-mo radius sander; skimming the shims down in a matter of 12 seconds .... and "clickety-click" ... it's done flawlessly, in a flash. Never once had an issue in the last 30 years ( I'll keep my fingers crossed though ... Lol ! ).Cheers Billy \m/ !
What is the fretboard radius on a Taylor? They do not post the specs to their guitar anywhere. It amazes me that so many people are willing to pay three grand for a guitar that they know nothing about. I think it goes to show how much brand is more important than the actual playability and feel of a guitar for the majority of people.
Because I routinely taking a tracing off of the last fret and make up a radius gauge .... I've never actually ( measured ) checked the Taylors. It is pretty shallow ... probably 20" or so. I am sure someone will follow up with that info for you ;^ )
@@StringTechWorkstations thnx mate for the feedback so soon. i have made a same dimension heal shim , only with a slightly steeper angle by several thou. i will take this down gradualy untill my straight edge ( laying on perfectly flat ) fretboard just clears the bridge in the centre. but what about the top shim ?. in theory , wouldnt the resultant gap need to be filled. Sorry for the questions but because the heal has moved further away from the the saddle will the saddles intonation points still be within taylors saddle width ? . cheers again from australia
Paid good money for a 150e 12 string but I live nowhere near an authorised repair person and since most Tailor guitars are not correctly adjusted and necks need re shimming .. guess what ? They refuse to provide corrective shims. Have tried everywhere but only received condescending dismissive reply's from Taylor and links to Australian repair techs closest 700kms away and I wont mail my guitar. I am perfectly able to do the repair and the maths to set up shims neck and saddle but they wont help at all. My action is 13/64 at the 12 fret, guitar kept in perfect humidity. Am gutted as I look at my $1400 au wall hanger. Don't buy unless you can afford expensive hidden costs and egotistic help people.
Sorry to hear about your negative experience. That's always a bummer. I do have several shops in Australia who are all setup with their TechDecks and ready to handle pretty much anything. Melbourne / Sydney ... any where near you ?
If you are handy .... I have several Taylor guitar tip videos ... BTW: I've never used the "Taylor Shims " .... have a look at this :ua-cam.com/video/8mUJ2wA5xbs/v-deo.html
Here are a few more videos : #1 : ua-cam.com/video/_5AdM133Gbo/v-deo.html #2:ua-cam.com/video/VbTJ4xdM6tg/v-deo.html. #3: ua-cam.com/video/z0R3yRWH-Xg/v-deo.html
@@StringTechWorkstations Not near me and that is the issue, I am not about to try and freight it knowing how they operate here. As I said 700kms away. I am very skilled jewelery maker and have restored several very damaged old bowl back mandolins making missing parts myself and unless I get the parts I need I will invent a jig to make my own shims. I can understand concern of Taylor re the issues here however they take it to a ridiculous level. If my attempt fails I will put back the original shims and hang it on the wall with a dart board painted on the back
@@murraywilson7391 I sent along the videos to point out how I have been successfully completing this job, since they introduced this shimmed neck joint. Once again, I have never used the "Taylor" official ( lol ! ) shims. The slow motion radius sander kit for the drill press ... as illustrated in the videos ... accomplishes this job of tapering the existing shims, consistently, flawlessly and near effortlessly in about 5-12 seconds. Even if you were to do it manually ( for the sake of one guitar ) .... a piece of 80 grit sandpaper attached ( with 2-sided tape ) to a piece of plywood ... would suffice to create the taper in the shim for the correct neck angle. Good Luck ! Sounds like you are more than qualified for the job. MMcC
Good luck finding a guitar tech in your area that knows what they’e doing. All they have ever done is screw up my guitars, including the “certified Taylor tech” who worked on my Taylor 416ce. Very disheartening.
Sorry to hear that. I have produced over 685 videos to date; to help shed some light ... for the guitar owners and the Guitar Techs. Hope you find someone good. MMcC
That instrument is on another level, intonation is really amazing
FFS Mike, you blew me away again with this one. I am continually amazed and educated by your craftsmaship and musicallity. Humbled.
The Patreon support has made a difference, and allowed me to spend more time documenting all of this stuff for the benefit of everyone. Cheers Mark ! Always nice to hear from you.
Very nice and helpful video, many thanks
Damn! You did an incredible job on the intonation. Very impressive. Thanks for sharing!🥇😎
your attention to detail is astounding i bet your customer doesnt recognise his guitar now, as it actually plays beautifully in tune. love the music you are playing, thanks for sharing. Andy. Scotland.
Thanks Andrew. I have a Evertune video in the mix ... Dan ( the Taylor owner ) has had the Evertune bridge on his ESP guitar and was pretty spoiled with the very precise intonation on that one .... He'll be by tomorrow to pick up the Taylor. ;^ ) !
Excellent work you did with that Taylor! Sounds very tuned up.
WOW! I was just looking online for some info on the way Taylor neck shims work and I heard some of the most beautiful acoustic guitar playing. I'm definitely going to check out your channel after that. I wish I could say more but WOW.
Glad I could help! MMcC
Great job. The tuning sounds phenomenal all the way up the neck.
Thanks for listening. MMcC
Great video. .......can't believe Taylor let that out. I have a Taylor 714 that I love, but have heard some negative things about their QC. Bravo on this video!
As far as tuning and playability, Taylor is far better and more consistent than most. Dan will be pretty surprised and delighted when he compares this to his "Evertune" guitar. It doesn't get any closer than this. MMcC
This guy is genius! Thanks so much sir!
You're very welcome! MMcC
Zen and the Art of Motorcycle Maintenance
Yes. Thanks for that correction \m/ !
thanks for all the videos I have learned so much from watching them look forward to all of them
It it alway so nice to hear from my subs .... thank you Troy for chiming in ! I am glad to have inspired and motivated you. Cheers .. \m/ ! MMcC
You are very good at your job... patience, perseverance and perfection!👍👍
Thank you! Cheers!
Love watching all your videos sir! Very detailed and perfect work!💯 more power to you sir!🙏
I appreciate that Jerry ! MMcC
As another commenter commented below, these videos are just SO satisfying Mike. Seriously this is like therapy to me and I"m sure many others. Brief, cathartic moments of respite. Thanks again for all your great work!
EDIT: omg thank you for reminding me of the amazing book Zen And The Art Of Motorcycle Maintanence! I really wanna reread that now
I really appreciate you reaching out. It means a lot. In a "world gone mad" ... I am so grateful to be working in my little workshop and sharing my craft with all of you. Blessings to you and all that you hold dear.
Bob Taylor explaining his NT neck joint
I like this guy. Your stuff is interesting and educational and insanely satisfying. Makes me wanna buy a trash guitar just so you can fix it 😂 but I also like how you know exactly what you’re doing, yet you’re not haughty about it. You make it very nice to watch all the way through and hear the end result.
Thanks Aydin. I really appreciate you taking the time to comment. I remain the proverbial lone wolf "voice in the wilderness" on a lot of issues. But, after doing this for 48 years full time ..... I learned to take the most efficient and consistent route possible. Clickety-click .... get er' done ... then move on to the next batch. After teaching Guitar Repair and Design Courses full time ... for 23 years at the local college ... I quickly realized how much ( unintended ) misinformation is out there. So as Frank sang .... " I Did it My Way" .... ;^ ). Cheers \m/ ! MMcC
@@StringTechWorkstations well keep it up. It’s really cool work and it’s nice to watch it all come together 😁
O p or
Lol !
good job！Very patient explanation.
Taylor makes entire sets of the heel and fretboard extention shims, if you change both to the appropriate values , it does all the correction and nevver a 12th fret hump
It's nice that Taylor is now offering these shim sets. I've been working on Taylors since Bob was working out of his Lemon Grove shop .... watching through the decades ... as the various configurations of neck joints came and went. I address the neck joints quickly / precisely and easily ( had another one dropped of today ).... lining them up perfectly with my slow- mo disc sander drill press convertion kit \m/ !
@@StringTechWorkstations I have a 562ce 12 fret 12 string, a big baby, a 214 ce, and a 814ce, love them all, i have the shim sets and tool set they sold me as an entire kit, but now I have a made in Lemon Grove 12 string Drednaught on layaway at a local pawn shop, spruce top indian rose wood back and sides, I cant wait.
Nice !
If the original owner of the guitar, it should have taken it back to Taylor, they do all this work free under warranty
@@BillyZakk It is a long drive to California from Ontario.
Well illustrated with advised infos, thanks !
Glad you enjoyed it!
The hump (higher frets) at the neck joint area, is a result of tilting the neck angle by way of putting a taper in the heel-shim, but failing to do so in the fretboard-extension-shim alike. That prevents the neck to tilt as a unit. (this guitar effectively only tilted in the vertical plane). This is a good video though and the intonation aspect and intonating at the nut is well explained. Thank you for sharing
Both shims were taken down. The final correction at the neck to body joint was very minute. ( a few thou ).
@@StringTechWorkstations Missed that detail, thanks
amazing work
Thank you! Cheers! MMcC
That's SO much better of a system
One more time perfect buddy!!!
Great video. Thanks!
You're welcome!
Very detailed video! Thanks, sir. What type of glue you can recommend for the nut? Tidebond or superglue?
A touch of titebond. I like to make it as easy as possible for the next guy ... to remove.
Amazing!
Thank you! Cheers! MMcC
Great info
Glad it was helpful!
I don't understand one thing.. If at 1:26 you are reducing the bottom part, the fretboard near the sound hole will increase height, right? so you should add more materiel to compensate the height of fretboard.. but actually you reduced the height of shim near the sound hole instead of increasing at 7:25 ... And still it came out perfect.. I know that is how it is done but i dont understand how... Anyway thanks for these v useful videos.. : )
You are way over thinking this ... watch the video a few more times and it will sink in. Thanks for the comment. MMcC
@@StringTechWorkstations Yeah i might be.. Thank for the response
You’re absolutely right. If the neck is being pitched back, as it is in this case, than material should be ADDED to the sound-hole side of the fingerboard shim. I sent this over to Josh Mundt at Taylor Guitars and he also agreed that this was absolutely the WRONG way to perform the Taylor neck reset, especially since properly cut shims are provided to Taylor authorized techs. I am not a luthier, but I have done my own next resets for this very reason, and Taylor support has been kind enough to provide me with the shims necessary to do so when I contacted them and let them know that there were no Taylor authorized techs reasonably close to me. If you own a Taylor guitar that you care about, I would recommend taking it to a Taylor authorized tech, or learning to do the next reset yourself. It’s incredibly easy if you have the shims, and takes no more than 10 minutes to do properly without all this sanding nonsense. Sometimes, old school luthiers refuse to let their old habits die and will try and force their antiquated knowledge to work in a situation not designed for that methodology. Left like that, this guitar could potentially develop a hump in the fingerboard extension over the years.
@@real_mrmime9617 Thank for that info ..
@@real_mrmime9617 Thank you! I was watching this horrified!
First time I've seen intonation on the nut.
That was beautiful! Where are you located?
Stratford Ontario Canada
Puzzling that they would say the compensated nuts & bridges would be limited by the key. It seems to me (I am by no means an expert) that if the instrument is intonated, up & down the fret board, the key/tonic/chord/etc should be irrelevant.
I thought that was a bit funny too. They also so had a dedicated tuner with "off-sets" that seemed way too complicated. As you can see ( and hear ) .... once it is completely calibrated .. nut / saddles / string choice / tuning preference / action preference / truss rod and lay of the neck adjusted ... after that ... you just tune your guitar like you always have ... no special off-sets or weird squiggly frets Lol !
Zen and the Art of Motorcycle Maintenance…
😎
Right .... thanks for the title correction \m/ !
I believe it's: "Zen and the Art of Motorcycle Maintenance"
You are right . I was already corrected on that ;^ ) ...
I’d like to know where this place is located and if I could maybe get that man right there to personally set up my new Taylor 210ce plus.
I’m VERY worried to take it somewhere around where I live because I have BAD OCD and if they nicked or scratched it, I’d lose it.
Also, my son has a Martin X Series he just bought brand new. I’d like to maybe send both of them to him. But I would want THIS man doing the work on them. He is a perfectionist with a bit of OCD himself. Does anyone know his contact info ?
mcconvilleguitars@gmail.com
I had a local luthier do this, and when he returned it to me, the end of the fretboard was actually raised off the top of the guitar. Is that normal? I've never seen anything like it. Thanks.
Hmmm .... I'd need to have a closer look.
Is that a pickup underneath the end of the fretboard?
Some type of magnetic pickup. Maybe others can elaborate on this .....
Youve spoiled me
I want a perfect guitar now
Lol !
You do know that you are supposed to swap the heel shim and the fretboard shim in pairs. What you take off the heel you have to add under the fret board.
Not necessarily. If you watch the Martin dovetail re-set, it will give you a better idea of "my take" on this. The" ski-jumping" fingerboard extension ( on both the Taylor and the D-28 ) now lay beautifully flat ... in perfect alignment with the trajectory of the string path.
@@StringTechWorkstations I carried out a neck reset on my Taylor using shims supplied by Taylor themselves. They have a numbering system and you have to maintain a difference of 6, so if you have an 18 at the heel you have a 12 under the fingerboard, or a 20 at the heel you have a 14 under the fingerboard etc. They say if you don't do this after time the fingerboard can be damaged as the correct angle is not maintained. Just saying, great channel though.
That's awesome .. good for you. The first Taylor neck reset I did, many many years ago was a 12-string ( serial # 387 .... Lol ! ) out of Bob's Lemon Grove California shop. I have followed all of the various neck joint changes that have appeared over the years ... adapting as I go ... long before they offered any shims. I've had 100% success rate over the last 30 years using my slo-mo radius sander; skimming the shims down in a matter of 12 seconds .... and "clickety-click" ... it's done flawlessly, in a flash. Never once had an issue in the last 30 years ( I'll keep my fingers crossed though ... Lol ! ).Cheers Billy \m/ !
What guitar tuner app are you using on the phone ?
ClearTune
What is the fretboard radius on a Taylor? They do not post the specs to their guitar anywhere. It amazes me that so many people are willing to pay three grand for a guitar that they know nothing about. I think it goes to show how much brand is more important than the actual playability and feel of a guitar for the majority of people.
Because I routinely taking a tracing off of the last fret and make up a radius gauge .... I've never actually ( measured ) checked the Taylors. It is pretty shallow ... probably 20" or so. I am sure someone will follow up with that info for you ;^ )
I saw online they have a specific neck carve and a 15” radius.
@@williammontanez1279 Thanks William. Now it is confirmed.
Hi, what app are you using for tuning?
ClearTune $6.00
my taylor has a belly bulge . is this a normal taylor design or is that what could be effecting my action. but i will skim my shim and see if it helps
Taylors have a 60' spherical radius on the their tops. You probably need to reset the neck angle. MMcC
@@StringTechWorkstations thnx mate for the feedback so soon. i have made a same dimension heal shim , only with a slightly steeper angle by several thou. i will take this down gradualy untill my straight edge ( laying on perfectly flat ) fretboard just clears the bridge in the centre. but what about the top shim ?. in theory , wouldnt the resultant gap need to be filled. Sorry for the questions but because the heal has moved further away from the the saddle will the saddles intonation points still be within taylors saddle width ? . cheers again from australia
It depends on how much correction you need. If necessary, you may need to cantilever the saddle for the d/g strings..
Wow the Difference,Shame on BOB TAYLOR for not doing this from purchase
What size strings did you put on it?
That was a while ago .... I usually mention that in the video.
Are there any luthiers in the U.K who can perform this work?
I will have to pitch that to my Tier 3 Patreon Subs. I'll let you know. MMcC
How about in the Northeast USA (I’m in Philadelphia)
Check with Schramm Guitar Repair.
Paid good money for a 150e 12 string but I live nowhere near an authorised repair person and since most Tailor guitars are not correctly adjusted and necks need re shimming .. guess what ? They refuse to provide corrective shims. Have tried everywhere but only received condescending dismissive reply's from Taylor and links to Australian repair techs closest 700kms away and I wont mail my guitar. I am perfectly able to do the repair and the maths to set up shims neck and saddle but they wont help at all. My action is 13/64 at the 12 fret, guitar kept in perfect humidity. Am gutted as I look at my $1400 au wall hanger. Don't buy unless you can afford expensive hidden costs and egotistic help people.
Sorry to hear about your negative experience. That's always a bummer. I do have several shops in Australia who are all setup with their TechDecks and ready to handle pretty much anything. Melbourne / Sydney ... any where near you ?
If you are handy .... I have several Taylor guitar tip videos ... BTW: I've never used the "Taylor Shims " .... have a look at this :ua-cam.com/video/8mUJ2wA5xbs/v-deo.html
Here are a few more videos : #1 : ua-cam.com/video/_5AdM133Gbo/v-deo.html #2:ua-cam.com/video/VbTJ4xdM6tg/v-deo.html. #3: ua-cam.com/video/z0R3yRWH-Xg/v-deo.html
@@StringTechWorkstations Not near me and that is the issue, I am not about to try and freight it knowing how they operate here. As I said 700kms away. I am very skilled jewelery maker and have restored several very damaged old bowl back mandolins making missing parts myself and unless I get the parts I need I will invent a jig to make my own shims. I can understand concern of Taylor re the issues here however they take it to a ridiculous level. If my attempt fails I will put back the original shims and hang it on the wall with a dart board painted on the back
@@murraywilson7391 I sent along the videos to point out how I have been successfully completing this job, since they introduced this shimmed neck joint. Once again, I have never used the "Taylor" official ( lol ! ) shims. The slow motion radius sander kit for the drill press ... as illustrated in the videos ... accomplishes this job of tapering the existing shims, consistently, flawlessly and near effortlessly in about 5-12 seconds. Even if you were to do it manually ( for the sake of one guitar ) .... a piece of 80 grit sandpaper attached ( with 2-sided tape ) to a piece of plywood ... would suffice to create the taper in the shim for the correct neck angle. Good Luck ! Sounds like you are more than qualified for the job. MMcC
Good luck finding a guitar tech in your area that knows what they’e doing. All they have ever done is screw up my guitars, including the “certified Taylor tech” who worked on my Taylor 416ce. Very disheartening.
Sorry to hear that. I have produced over 685 videos to date; to help shed some light ... for the guitar owners and the Guitar Techs. Hope you find someone good. MMcC