Value Stream Map (VSM) Example for A Coffee Shop

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  • Опубліковано 12 кві 2020
  • In this video I explain how to use a VSM (Value Stream Map) for a Coffee Shop.

КОМЕНТАРІ • 122

  • @jasmine_michelle
    @jasmine_michelle 8 місяців тому +1

    I like the example of the coffee shop. It helps you understand each steps and processes of this business. -Jasmine Parker

  • @tylanwalker67
    @tylanwalker67 Рік тому +3

    This is a fantastic illustration of how to make the VSM more understandable and how crucial it is for a business plan. This demonstrates the business's simple step-by-step approach to providing services and goods.

  • @michaelgonzales6100
    @michaelgonzales6100 4 роки тому +1

    Good way to breakdown all of the processes that occur within a firm. Simplifies the concept. M. Gonzales

  • @omgimover4075
    @omgimover4075 2 роки тому

    This is the easiest explanation I’ve seen so far & I pulled up a lot of videos on UA-cam prior to this.

    • @DrDUniversity
      @DrDUniversity  2 роки тому

      Thank you for commenting and watching my video! Are there any other topics that interest you? Did you see my other videos on the VSM?

  • @jennifershah9505
    @jennifershah9505 2 роки тому

    I'm officially telling my coworkers that you're the Bob Ross of VSM. This makes it so simple! Thank you.

    • @DrDUniversity
      @DrDUniversity  2 роки тому

      Hi Jennifer. Thank you for your kind words! You just made my day :). Did you see my other VSM videos?

  • @betterdayconsultingcreditr1567
    @betterdayconsultingcreditr1567 2 роки тому

    The demonstration was very helpful. I like the way you broke everything down elementary style. I understand the process better now; thank you

  • @jfawkes4
    @jfawkes4 3 місяці тому

    It was highly effective how you visually depicted and explained the steps in your presentation to highlight the crucial roles within a business. -Joshua Fawkes

  • @jsdlr488
    @jsdlr488 3 роки тому +1

    Thanks for the videos, im understanding a lot more about business than i would reading from a website

    • @DrDUniversity
      @DrDUniversity  3 роки тому +1

      Hi J Sdlr. Thank you again for watching my videos and for commenting!

  • @jayceebrannon5781
    @jayceebrannon5781 2 роки тому +1

    With you going step by step and simplifying things. It makes it much easier to understand how to create a VSM. -J.Brannon

  • @adrientcherdakoff3857
    @adrientcherdakoff3857 2 роки тому

    this demonstration really help me to understand the process. I'm looking forward to understand more about it in class.

  • @jaidabrown484
    @jaidabrown484 4 місяці тому

    I think this video did a good job illustrating the process for a coffee shop and also showing how we can interpret bottlenecks in the process and some possible solutions to correct errors. I think you did a good job of showing which areas should be tackled first to add the most value.
    Jaida Brown

  • @christianmorales5617
    @christianmorales5617 2 роки тому

    Bottle necks were a little difficult to understand in class on Wednesday, this video really helped.

  • @kennedyycamille
    @kennedyycamille 8 місяців тому

    This video helped me further my understanding of a VSM. (Kennedy Martin)

  • @v_walton_
    @v_walton_ 3 місяці тому

    I find the bottleneck concept interesting. Also, the steps you showed concerning the VSM helped me understand better. - Victoria

  • @marknavarro4579
    @marknavarro4579 2 роки тому

    This is a great example of simplifying the VSM and showing what the process is for a VSM and how important it is for a business plan. THis shows an easy step-by-step of what the business will do as far as service and products.

  • @alexrose8299
    @alexrose8299 3 роки тому +1

    Thank you this was great. It helps to see this not related to placing an order for a large shipment

    • @DrDUniversity
      @DrDUniversity  3 роки тому

      Hi Alex. Tank you for watching my video and for commenting! Are there any other topics that interest you? If so, I will try to create more videos for you.

  • @antoinetteneal7353
    @antoinetteneal7353 6 місяців тому

    It is really good to draw out and illustrate your steps in your demonstration to show the important roles of a business. This can be applied to not just a coffee shop, but many other businesses or companies. -Antoinette

  • @cashaunatemple
    @cashaunatemple 8 місяців тому

    It was much easier to understand because the steps were simply drawn out and process parameters like P/T (process time) and error rates were indicated. I really liked how he stressed how crucial it is to recognize the points in the coffee-making process when mistakes are made and where time is added. The practical implementation of VSM in a coffee shop setting was excellent. It was eye-opening to see how much time is spent waiting around during the non-value-added and waiting times.
    Cashauna Temple

  • @Adamwesley63
    @Adamwesley63 3 місяці тому

    Thank you for helping me understand VSM. -Adam Johnson

  • @veronikaduskova3832
    @veronikaduskova3832 4 роки тому +3

    Great video! Thank you so much. I wish there were more for “office” value stream mapping!

    • @DrDUniversity
      @DrDUniversity  4 роки тому +1

      Hi Veronkia. I can certainly create some more videos for you. Could you clarify what type of firm you would like me to use as an example?

    • @aruljoseph6894
      @aruljoseph6894 2 роки тому

      @@DrDUniversity Automobile Industry would be great !

  • @covenantadenuga3922
    @covenantadenuga3922 3 місяці тому

    This video helped me further understand VSM. - Covenant Adenuga

  • @bunnyisblack
    @bunnyisblack 10 днів тому

    best explanation on youtube

  • @kennedyj16
    @kennedyj16 3 місяці тому

    Great Video Dr.Pelly ! This video was a great way to help better portray the process of this map ! I also like your tie!
    Kennedy Taylor

  • @BearingChrist3
    @BearingChrist3 3 місяці тому

    This example helped and expanded my knowledge on VSM- Christopher Dixon

  • @tokohostingtermurah5667
    @tokohostingtermurah5667 Рік тому

    Hello, thank you from Indonesia. Great to know this channel.

  • @10mom7
    @10mom7 2 роки тому

    Awesome video! Thanks so much for sharing!!

    • @DrDUniversity
      @DrDUniversity  2 роки тому

      I am so glad you enjoyed my video! Thank you for watching and commenting!

  • @DeMarioGantt
    @DeMarioGantt 3 місяці тому

    this video showed me what a Value stream map is and how to create one. -DeMario Gantt

  • @israelmaresjr.3457
    @israelmaresjr.3457 4 роки тому +1

    This video helped me further my understanding of a VSM. I Mares

  • @melindaroberson6318
    @melindaroberson6318 2 роки тому

    The diagram for the VSM was very helpful. Once you get it all drawn out then you look at fixing the errors then the slowest process.

  • @justinjoseph3759
    @justinjoseph3759 7 місяців тому

    It was great learning about VSM and the significance of it in regards to business plans.

  • @yazivanhorne8972
    @yazivanhorne8972 4 роки тому +1

    Helpful because it identifies bottlenecks very well, and makes doing a VSM much simpler. Y.VanHorne

  • @abhishekthakuria5665
    @abhishekthakuria5665 2 роки тому

    Thank you, very well explained

  • @rustynellis2344
    @rustynellis2344 2 роки тому

    i really like the demonstration it help me understand and get a good image

  • @bipularyal4275
    @bipularyal4275 8 місяців тому

    I found the demonstration of Value Stream Mapping (VSM) in the video extremely helpful, showing its vital role in a business plan and how it simplifies the process of delivering services and goods.
    Bipul Aryal

  • @natahnsi
    @natahnsi 3 роки тому

    Great video which makes me know how to VSM. Thank you!

    • @DrDUniversity
      @DrDUniversity  3 роки тому

      Hi si Nathan. Thank you for watching my video and for commenting. Are there any other topics that interest you? If so, let me know and I will try to make some videos for you!

    • @natahnsi
      @natahnsi 3 роки тому

      @@DrDUniversity
      Dear Dr. D.
      Thank you for your reply.
      It will be great if there is a video explains how to use DMAIC for a simple LSS project.
      In this way, we will better understanding how those toolbox work together.

    • @DrDUniversity
      @DrDUniversity  3 роки тому +1

      @@natahnsi Thank you for this feedback. Actually I have a black belt in Lean Six Sigma, and I was contemplating putting up a blackbelt course on UA-cam. Is this something that would interest you as well?

    • @natahnsi
      @natahnsi 3 роки тому

      Dear Dr. D Thank you! It will be great helpful

  • @carolynoliver2941
    @carolynoliver2941 3 роки тому

    This video helped me to complete my business plan.
    -Christian Oliver

  • @mercedestorres9193
    @mercedestorres9193 2 роки тому +2

    I like that you took it down a scale and simplified everything you were doing. It made it more understandable and gives real world experience. Thank you for going through the steps of how to break everything down too.

  • @peterazubuike8078
    @peterazubuike8078 11 місяців тому

    thank you so much , i really love this video

  • @miraclegarrett9875
    @miraclegarrett9875 Рік тому

    I learned how to further use a VSM!

  • @JayyyDenisee
    @JayyyDenisee Рік тому

    I learned that the value stream map is really a break down of the processes from the SIPOC diagram.

  • @Childlesscatlaby
    @Childlesscatlaby Рік тому

    Loved your video on Creative Distruction! It's great to see Value Stream Mapping on an economics channel. There's this version that's part of business re-engineering "school". It stems from the LEAN era. It's very impactful to improve
    operations.
    Business Architecture uses the same jargon -Value Stream Mapping- but uses it differently to focus on how outcome processes are coordinated ("jobs handed across" roles vertically in the org/network/supply chain.
    Cybernetics ("science" of governance" ) also confusingly uses the same %&^$ acronym - VSM - 🙃 but it refers to Viable Systems Modeling, a collective learning model that focuses attention on patterns across and between nested and recursive systems.
    Include the Wardley Mapping process into the mix...BOOM! That's some of the ingredients for creative distruction.
    Entrepreneurial ideas aren't born "out of thin air". They are seeds that need moisture, sun and soil and cultivation.
    There's never been as much opportunity available for the asking in the history of the USA as it is in3023. Be brave. Be fair but mostly be nice. Go out seize it.

    • @DrDUniversity
      @DrDUniversity  Рік тому

      Thank you so much for watching my video and for your thoughtful comments. Have you seen some of the other videos on my channel? I also discuss Lean Six Sigma, entrepreneurship, strategy, a few Vlogs, etc.

  • @jaredreddy202
    @jaredreddy202 2 роки тому

    Great video really helpful

  • @jordanhall9934
    @jordanhall9934 3 роки тому

    those 4 steps helped me better understand vsm

  • @frankmunro1303
    @frankmunro1303 Рік тому

    Clearly explained. Thanks

    • @DrDUniversity
      @DrDUniversity  Рік тому +1

      Thank you for watching and for commenting! Have you had a chance to see my other videos on value stream maps?

  • @skipodap1
    @skipodap1 2 роки тому

    This is a great video! thanks much

    • @DrDUniversity
      @DrDUniversity  2 роки тому

      I am so glad you enjoyed the video! Have you seen my other videos on Value Stream Maps? Are there other videos that interest you?

    • @skipodap1
      @skipodap1 2 роки тому

      @@DrDUniversity Hey! I have not yet but look forward to it!

  • @abhiyansinghthakuri1913
    @abhiyansinghthakuri1913 8 місяців тому

    This serves as an excellent illustration of streamlining the VSM, demonstrating its significance in a business plan. It provides a straightforward, step-by-step overview of the business's service and product processes. -Abhiyan Singh

  • @sunnyj1967
    @sunnyj1967 Рік тому

    Awesome mate

    • @DrDUniversity
      @DrDUniversity  Рік тому

      Thank you for watching and for commenting! Are there other topics you would like to see?

  • @jatinvirdi1797
    @jatinvirdi1797 2 роки тому

    Nice explaination 👍

    • @DrDUniversity
      @DrDUniversity  2 роки тому

      Thank you for watching and for commenting! Let me know if there are other topics that interest you and I will try to make some videos for you.

  • @himanshupanwar4330
    @himanshupanwar4330 2 роки тому

    Thanks for sharing this valuable info.love fron India

    • @DrDUniversity
      @DrDUniversity  2 роки тому +1

      Thank you for watching my channel and for commenting! Let me know if there are any other topics that interest you and I will try to make some videos.

  • @trentlee1729
    @trentlee1729 3 роки тому

    Trent Lee- The diagram shows on the time frame you are looking at it actually takes to conduct the business. Looking at this, it can help you with how much untilsils, productivity (such as employees) you need to fit and conduct in your business

  • @briannapryor7001
    @briannapryor7001 Рік тому +1

    helped me learn about bottlenecks more

  • @cateriabrown1936
    @cateriabrown1936 8 місяців тому

    In this video, I learned the diagram illustrates the time frame required to operate the business effectively. Analyzing this information can assist in determining the necessary resources such as utensils and productivity factors (such as employees) required to efficiently manage and operate your business.-Cateria Brown

  • @manjeshbanawara7957
    @manjeshbanawara7957 3 роки тому +1

    1) Dr. D, in other resources I have seen for VSM, the value added time is written in the top spikes (whereas in yours the value added time is written on the bottom plateaus). So does it matter where you put the waiting time and where you put the value added time?
    2) Also, in this specific example did we have to consider the value added time in terms of 1 hr intervals? Couldn't we just consider each P/T as the value added time (i'm assuming P/T stands for processing time)? So in that case the total value added time would be 2 hr 25 min. and the wait would be same as yours - 8 hr 32 min. Let me know why or why it's not possible to do it my way.
    Thank you so much and eagerly awaiting your reply and feedback.

    • @DrDUniversity
      @DrDUniversity  3 роки тому +1

      Hi Manjesh Banawara. Thank you for watching and for commenting. So for your first question - sadly there is no "universally correct" way to do any management tool. The "right" way is the one that best tells your story. I have seen the value added time on both the top and the bottom. I usually say use the one the format that your boss, client, or professor tells you to use - knowing you may have to change it at a later stage. The key is just to do a quick explanation at the beginning so everyone is on the same page. Does this help?
      For your second question - I hope I have understood your question correctly. Yes, P/T means how long it takes you to do whatever step in a process - i.e. it takes Y minutes to process X amount of coffee beans. Yes, you can allocate it for any time interval - when I am teaching I try to keep the numbers simple, so I use 1 hour as the base.
      Does this help? Let me know if you have any further questions.

    • @manjeshbanawara7957
      @manjeshbanawara7957 3 роки тому +1

      @@DrDUniversity Thanks Dr. D! I really appreciate your response and this whole initiative to put on these videos to UA-cam!

  • @anthonywalker7144
    @anthonywalker7144 5 місяців тому

    The movement of resources and information as a product or service progresses from its start to finish is depicted visually in a value stream map.-Anthony Walker

  • @ninamillender6027
    @ninamillender6027 4 місяці тому

    In the video, I learned about value stream mapping, a tool used to analyze a business process. The map shows the steps involved in the process, how long each step takes, and any wait times between steps. - Nina Millender

  • @josemireles6469
    @josemireles6469 4 роки тому +1

    Great way to break down a store, really helped me for my business plan . J.Mireles

  • @whatisleansixsigmabydr.sal4884
    @whatisleansixsigmabydr.sal4884 2 роки тому

    Good job

    • @DrDUniversity
      @DrDUniversity  2 роки тому

      Thank you so much for watching and for commenting! Are there any other particular topics that interest you? If so let me know and I will try to make some videos!

  • @etforever15
    @etforever15 9 місяців тому

    Similar to the SIPOC video, this realistic example also makes me feel prepared to replicate the VSM for my personal ventures.
    eternity sledge

  • @irrelevant7488
    @irrelevant7488 10 місяців тому

    Very helpful

    • @DrDUniversity
      @DrDUniversity  10 місяців тому +1

      Thank you for watching and for commenting! Did you see my other VSM videos?

  • @lynnakakellum2050
    @lynnakakellum2050 3 місяці тому

    As opposed to the VSM for sweater making, in this video Dr.D drew out and explained the process steps before explaining the purpose and uses for different componentes of the diagram itself. ~Lynnaka Kellum

  • @tyriellemcbride9243
    @tyriellemcbride9243 Рік тому

    The diagram shows on the time frame you are looking at it actually takes to conduct the business. Looking at this, it can help you with how much untilsils, productivity (such as employees) you need to fit and conduct in your business

  • @ennyolatoks1617
    @ennyolatoks1617 8 місяців тому

    This serves as an excellent illustration of simplifying the Value Stream Map (VSM) and underscores its critical role in a business plan. It showcases the business's step-by-step approach to delivering services and goods. eniola

  • @ezhil.m7794
    @ezhil.m7794 Рік тому

    Thank you sir

    • @DrDUniversity
      @DrDUniversity  Рік тому

      Thank you for watching and for commenting! Did you see my other VSM videos?

  • @the808kid7
    @the808kid7 4 місяці тому

    VSM helps to show every step of a process. This is shown here with the Diamond Dollar Coffee Shop example.
    -K Sumlin

  • @supadave8781
    @supadave8781 Рік тому

    This is an example of a coffee shop for a VSM that allows me tp further understand this concept.- David Huery

  • @sandeshgnawali3711
    @sandeshgnawali3711 8 місяців тому

    Breaking down the process step by step and simplifying things makes it much easier to understand how to create a Value Stream Map (VSM). - Sandesh Gnawali

  • @jordanhall9934
    @jordanhall9934 3 роки тому

    p over t is how long it takes you to finish something that your using

  • @todye4
    @todye4 3 роки тому +1

    So how to you display P/T for complicated processes? What if the process time varies depending on complexity, 5 mins for straight forward actions but up to 15 for complex? Is it acceptable to do a range? If yes, do you also display on average a certain time is hit during that 5 - 15 min rage? For example P/T = 5 - 15 mins; Average P/T Rate 9 mins @ 85%. 50% would be the benchmark, therefore, any time that's consistently hits or exceed the benchmark is documented in the current state. Is this relevant in VSM? I'm worried that maybe too granular and the map could become a little cluttered with too much information if not relevant. I understand that you can do 2 streams for min & max P/T but what about the instances in the middle - there can be complexities and multiple decision points within a an already complex process - How would you handle those? Brew Beans (Bean Type) is a decision point that could have different P/T depending on the type of Beans.

    • @DrDUniversity
      @DrDUniversity  3 роки тому +1

      Hi Todye4. Thank you for watching my video and for posting. Actually you could illustrate this variation in the process to show where you need to focus your efforts. If you have a P/T that is 5-15 minutes, this can communicate that process improvement is desperately needed in this step. Ideally, you can get that step in the process closer to 5 minutes. You can always twist a tool to tell the story that you think is the most relevant. Did I understand your questions correctly? Does this help?

    • @todye4
      @todye4 3 роки тому

      @@DrDUniversity That was helpful but how do you illustrate decision points in a VSM?

    • @DrDUniversity
      @DrDUniversity  3 роки тому +1

      Hi todye4. There are a variety of ways to illustrate decision points on a VSM - can you be more specific on which kinds of decision points you need? Different symbols can be used for different decision points.

    • @todye4
      @todye4 3 роки тому +1

      @@DrDUniversity Decision point to show multiple activities running concurrently; decision point that branches out into Yes stream and a No stream.

    • @DrDUniversity
      @DrDUniversity  3 роки тому

      Hi todye4. In this particular case, I would draw more than one VSM to show these different streams. I also feel like the VSM is a little rigid for what you are trying to accomplish. An alternative would be to blend tools, perhaps blending tools such as a decision tree, a process map, or swim lane map with a VSM. This is a little unconventional, but I always encourage people to pervert and twist tools if it better tells your story. Is this helpful?

  • @kianasession3671
    @kianasession3671 8 місяців тому

    I learned that P/T implies what amount of time does it require for you to do one emphasis of anything that you're discussing. -Kiana S

  • @missCcy
    @missCcy 3 роки тому

    THANK YOU

    • @DrDUniversity
      @DrDUniversity  3 роки тому +1

      Hi Chelle Chelle. Thank you for watching my videos and for commenting! Are there any topics that interest you? If so, I will try to make some videos for you.

    • @missCcy
      @missCcy 3 роки тому

      @@DrDUniversity sir, please make a video about lean time in VSM.

    • @DrDUniversity
      @DrDUniversity  3 роки тому

      Hi Chelle Chelle. Thank you for this feedback. I am actually preparing a full course in Lean Six Sigma now. Is this something you would be interested in watching?

  • @yuliapetrunina2204
    @yuliapetrunina2204 2 роки тому

    Hi Dr.D, It is very nice lecture. Could you please tell me what metrics can go into a process step? I believe metrics would be different depending on a business. Lets say we are talking about information technology process.

    • @DrDUniversity
      @DrDUniversity  2 роки тому

      Hi Yulia. I apologize for missing this comment. Yes, you are right the metrics for each process will be tailor made for each VSM. Try to focus on items that are measurable - time and error rates are the basic ones. Then I would look at the "batches" of work - think about work orders - maybe you get them ten at a time or you need at least ten until you can do something with them.
      I do not know very much about IT, regrettably. I would think possible metrics for process steps would be how long it takes to accept and process a work order would be one, the amount of time it takes to process X number of network connections might be another one.
      If you can tell me more about the process you are examining, I would be happy to brainstorm some additional examples with you (I will be faster this time).

  • @Matty2Times
    @Matty2Times Рік тому

    The value stream map is a visual representation of the flow of materials and information as a product or service moves from its beginning to its end.

  • @jessicagrimes7155
    @jessicagrimes7155 8 місяців тому

    In this video the analysis emphasizes the need for optimization, potential investments in equipment, and training to improve efficiency and reduce errors in the coffee-making process which clearly articulates the idea of the business plan. -Jessica Grimes

  • @jordanhall9934
    @jordanhall9934 3 роки тому

    this helps you better understand the vsm-jordan

  • @KelvinArcher-fc3jm
    @KelvinArcher-fc3jm 3 місяці тому

    The diagram illustrates the time frame required to conduct business operations effectively. By examining this, you can gauge the necessary resources and productivity levels, such as staffing, needed to operate and manage your business efficiently.
    -Kelvin Archer

  • @connorhogan973
    @connorhogan973 3 роки тому

    Understanding the P/T of each process can help identify bottlenecks. Connor H

  • @braxtonbriones9657
    @braxtonbriones9657 2 роки тому

    I learned P over T means how long does it take you to do one iteration of whatever you're talking about.

  • @allisonjosselet3460
    @allisonjosselet3460 2 роки тому

    After our class session today, the value stream map examples have become more clear.

  • @ZayZotic
    @ZayZotic 3 місяці тому

    a better example of a VSM. -Xavier Moore

  • @indeliblyronnie
    @indeliblyronnie Рік тому

    Why would 8 hrs the company is closed he counted as waste? Why wouldn’t that tone be ignored?

  • @jordanhall9934
    @jordanhall9934 3 роки тому

    error rate is very important in the vsm

  • @jordanhall9934
    @jordanhall9934 3 роки тому

    value added time is essential

  • @connorhogan973
    @connorhogan973 3 роки тому

    A VSM is just taking the process portion of the SIPOC and unpacking it. Connor H

  • @B3yondAverage
    @B3yondAverage 4 роки тому +1

    Do it right the first time - Ben Mpoy

  • @JamesBond-fz7du
    @JamesBond-fz7du Рік тому

    The customer doesn't have to Wait for the roasting & the grinding since they occur before they order of their cup so why u supposed they were ordering a night before ???????

  • @user-ki2pr4lr1b
    @user-ki2pr4lr1b 3 роки тому

    Not clear

    • @DrDUniversity
      @DrDUniversity  3 роки тому

      Hi. I know VSMs are difficult to use and to understand. Do you have any questions? I will be happy to answer them.

  • @alexrose8299
    @alexrose8299 3 роки тому

    Thank you this was great. It helps to see this not related to placing an order for a large shipment

    • @DrDUniversity
      @DrDUniversity  3 роки тому

      Hi Alex. Tank you for watching my video and for commenting! Are there any other topics that interest you? If so, I will try to create more videos for you.