Service Cloud Agent Productivity | Salesforce Trailhead | Create Macros and Quick Text to Reduce

Module: Service Cloud Agent Productivity ( Challenge 3 )
Help your agents work faster and more efficiently in the Service Console.
Unit-3: Create Macros and Quick Text to Reduce Clicks
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Solution of Salesforce Trailhead - Create Macros and Quick Text to Reduce Clicks
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[@saibalajivukkalkar6470]

i am unable to find new email template

[@TrailheadTitans]

ok share your screenshot my Email id :[e-mail]

[@emmanuelcarrie4128]

Can you please tell me how to fix or update my canvas so the email option can show? I only have Post and Poll under the Feed and Details tab

[@TrailheadTitans]

dm on email i check it share your screenshot

[@emmanuelcarrie4128]

How do I do that? What's the email address?@@TrailheadTitans

[@hey_agrawal]

Same problem

[@agnivghosh8348]

@@TrailheadTitans tell the solution here