Michael Seibel - How to get your first ten customers?

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  • @belkhirnadhir9109
    @belkhirnadhir9109 3 роки тому +294

    This guy is the goat, I have no degree, no diploma, launched my startup in Tunisia 6 months ago, now i have 5 paid customers (B2B), EVERYTHING I LEARNED IS FROM THIS GUY, If u ever met him tell him thank you.

    • @fayezdebbabi
      @fayezdebbabi 3 роки тому +1

      Sa7a ya jmal bon courage

    • @omarmafia234
      @omarmafia234 3 роки тому

      3ash ya sa7by! Respect

    • @abelsolomon725
      @abelsolomon725 3 роки тому +1

      good luck buddy

    • @desmond2640
      @desmond2640 3 роки тому +1

      Legend, how’s it going now?

    • @rahulnath1912
      @rahulnath1912 2 роки тому +1

      This is amazing. The value added from any public advice by Michael Seibel is immeasurable. And I got rejected from YC twice.

  • @ishangoswami9462
    @ishangoswami9462 3 роки тому +367

    He is so humble that he says "I am a partner at YC" when he is actually the CEO

  • @SuperKillaki
    @SuperKillaki 3 роки тому +86

    Amazing how he said enough in a few minutes what most talks do in 30-60min. Bite sized videos ftw!

    • @Mike-xw4gm
      @Mike-xw4gm 3 роки тому +3

      That's because hes actually doing stuff besides making UA-cam videos

  • @kajabiapp
    @kajabiapp 3 роки тому +52

    Michael, you are constantly an example of humility and class. Thank you for this incredibly helpful video!

  • @rupamkundu3574
    @rupamkundu3574 3 роки тому +29

    This vlog is so insightful that I think it can be life changing for an aspiring entrepreneur.

  • @Nima-Salami
    @Nima-Salami 2 роки тому +5

    How to find your first 10 customers?
    1. Solve a problem for someone you know personally who has it.
    2. Avoid Hard customers
    Find 10 people who LOVE your product.
    Do it in a way that doesn't scale!
    "Hand-recruit" them
    3. Don't make your first customers, the ones that are hard-to-get.
    - They should intensely have the problem you are trying to solve
    - Willing to work with early-stage startup
    - are willing to pay to have their problem solved
    4. Charge your customers
    5. Qualify your customers:
    Have 4-5 questions to ask them to find out:
    - how intensely they have the problem
    - how willing they are to move quickly
    Those customers that "qualify", pursue aggressively to sign up.

    • @leviwood1791
      @leviwood1791 4 місяці тому

      I was wondering what exactly questions I should ask my customers to find out if they're whether a hard customer or not?

  • @nandakusumadi
    @nandakusumadi 3 роки тому +24

    I’m a simple person. I see Michael Seibel, I watch.

  • @emmanguyen3808
    @emmanguyen3808 3 роки тому +2

    Super helpful. Talking to a wrong audience is the most common mistake of founders (with a strong technical background) at the early stage.

  • @learnflipped1556
    @learnflipped1556 3 роки тому +3

    Plain background, nothing fancy, just great info. Nothing more educational and inspirational than this!

  • @mmzoodle
    @mmzoodle 3 роки тому +7

    So simple, yet helpful. Thanks for sharing.

  • @eddied155
    @eddied155 2 роки тому +6

    Amazing advice! It's important to seek out uncomfortable truths. Which is why It is so important to try to charge the customer - it can be financial capital or social capital - but make sure you charge them something. It may be uncomfortable, but it'll reveal some fundamental truths about your product / market fit.

  • @skit555
    @skit555 Рік тому +1

    Simple, efficient, to the point; I love your style

  • @yuqin9912
    @yuqin9912 3 роки тому +4

    As always, Michael is precise and convincing.

  • @treygounder3361
    @treygounder3361 3 роки тому +1

    Thank you. This is really great. 2 weeks ago my team & I finalised our MVP aftr 12 mnths of development. I am happy with our 1st commercial version & am now starting to try to get customers. This video says a lot as the question of how I get customers has been playing on my mind.

  • @kareembrantley3143
    @kareembrantley3143 3 роки тому +5

    Fantastic bite sized value! Concise and relevant. Appreciate it.

  • @elitnartey
    @elitnartey 3 роки тому +6

    Simple, practical and straight to the point. Thank you

  • @shivandana
    @shivandana 3 роки тому +1

    Thank you for making new videos Michael, you have been missed.

  • @joanapartosa5006
    @joanapartosa5006 2 роки тому +1

    I loved all the tips, Michael! My favorites were #2 and #3! It can also be applied in all businesses.

  • @martinstine
    @martinstine Рік тому

    Thanks very much Michael. Much appreciated. 🙌🙌🙌 YC

  • @patrioticgrind
    @patrioticgrind 8 місяців тому

    Wow! This is the best video on getting customers in 3 minutes.😊

  • @manojnair4771
    @manojnair4771 6 місяців тому

    Clear and absolutely important advice ❤❤

  • @siruxsolutions
    @siruxsolutions 3 роки тому +7

    We loved this kind of content!, short but insightful. Keep it up team!

  • @tegaogheneovo5881
    @tegaogheneovo5881 2 роки тому +1

    Want to ask questions but I feel I have to launch first working on it now, that confidence level getting settled , keep thinking bout the war and I just won the battle

  • @anupam5000
    @anupam5000 3 роки тому

    Fabulous pillars to balance the startup load ...that to well designed & delivered by great startup vehicle " The Michael Seibel "

  • @GrowWithWill
    @GrowWithWill 3 роки тому +2

    Cold email still works great for getting your first ten customers. Learn it, then master it.

  • @josephtimkovsky201
    @josephtimkovsky201 3 роки тому +2

    Thanks! A question on charging your customers. We provide a solution that is supposed to uplift the (wine) sales for our B2B customers. So, we charge on a success rate. Is that fair or should we agree to charge the customers regardless?

  • @serge-otro
    @serge-otro 3 роки тому +2

    Thank you for video! A quick question: what if my startup is "TikTok" like app? Usually it's totally free. How can I charge first users if the core of monetization is advertisement? Thank you.

  • @javirivas1972
    @javirivas1972 20 днів тому

    Dear Michael, here's an idea for a video. European founders looking at the USA, the sooner the better or take it easy? Would you recommend a European bootstrapping founder to relocate right away to the USA, or try to grow first locally and then relocate to the USA. I'm building 2 awesome startups in southern Spain. 30min drive from the nearest decent startup ecosystem, upcoming Malaga. Bootstrapping thanks to my main employment. Thank you for the advice.

  • @artempeshevets7922
    @artempeshevets7922 3 роки тому

    Great advice. Thanks Michael.

  • @adityakejriwal1376
    @adityakejriwal1376 2 роки тому

    Thanks a lot sir ♥️♥️ your knowledge is impeccable and it helps me a lot .

  • @manomite3544
    @manomite3544 3 роки тому

    This is amazing... I will follow this principles... But please what are the right questions to ask?

  • @okoliclifford3496
    @okoliclifford3496 3 роки тому

    Excellent...really educative and at the right time....Thanks so much.....

  • @suyash.016
    @suyash.016 3 роки тому +6

    Hey Michael, can you make a video about getting first 100 or 1000 customers after aquiring 10 paid ones within your contacts?

    • @movocode
      @movocode 3 роки тому

      First launch a startup and get 10 customers 🤪

    • @suyash.016
      @suyash.016 3 роки тому +1

      @@movocode Failed Twice after < 50 customers that's why asking btw thanks for motivating 🤗

    • @suryanshsaxena5489
      @suryanshsaxena5489 3 роки тому

      Hey suyash by any chance you are from modern academy? If yes let me know
      @suyash shukla

    • @suyash.016
      @suyash.016 3 роки тому

      @@suryanshsaxena5489 nope

  • @Peter-bg1ku
    @Peter-bg1ku 5 місяців тому

    Yes. Sometime we make the mistake of going for big customers who most likely won't use a budding startup.

  • @xnxbxs_zx
    @xnxbxs_zx 3 роки тому

    Thank you, Michael.

  • @robertooliveros3921
    @robertooliveros3921 3 роки тому

    Excellent advice! What if you're building a gaming or entertainment app?

  • @aleksandra1210
    @aleksandra1210 3 роки тому

    Thank you for all the content you are providing!

  • @mithilmallya2829
    @mithilmallya2829 3 роки тому +8

    Here before someone called him Amit Shah

  • @chapterme
    @chapterme 2 роки тому +6

    Chapters (Powered by ChapterMe) -
    00:00 - Introduction
    00:20 - Solve a problem
    00:38 - 10 people who love your product
    00:57 - No benefit to you to make first customers hard to get
    01:49 - Charge your customers
    02:17 - Qualify your customers
    02:47 - Final takeaway

  • @tabmax22
    @tabmax22 2 роки тому +1

    any books on this specifically?

  • @aayushisingh3280
    @aayushisingh3280 3 роки тому +1

    We're building a type of marketplace. So we have two kinds of customers, one the sellers who would enlist themselves, and the other, the buyers who would like to buy the services delivered by the sellers. The enlisting is free of cost for the sellers so we would like to figure out how to implement the point about charging the customer

    • @prasads2855
      @prasads2855 3 роки тому +2

      My suggestion is for you to think along the following lines while applying the point on "You should charge your customer ".
      For your 2 sets of customers, what is the specific painpoint you are solving for them to get on your marketplace ? Once you have articulated that, you should define the fee. For the Seller, its possibly exposure to a new customer base. For the buyers, it is a possible chance to pick up a deal or two and save some bucks. For either of the 2 scenarios, you should calibrate a fee. And even if the fee sounds lower to begin with, thats fine...it still shows the customer's true disposition towards your service.
      Hope it helps. Best wishes !

    • @aayushisingh3280
      @aayushisingh3280 3 роки тому +1

      @@prasads2855 thanks a lot for taking the time to reply to my comment. Thank you!

    • @realnapster1522
      @realnapster1522 2 роки тому

      Initially you can give the service for free to grow user base and later charge money. At least that’s what all freemium products do.

  • @radovansurlak7445
    @radovansurlak7445 3 роки тому

    Thank you Michael!

  • @becauseofjulian123
    @becauseofjulian123 3 роки тому +3

    Another amazing video, thanks Michael! Just curious what you used to record the audio? It sounds great

  • @paulholsters7932
    @paulholsters7932 7 місяців тому

    Another question: when is a product good enough to go on a hunt for customers?

  • @jaredbeckwith
    @jaredbeckwith 3 роки тому

    First 10 customers are key to building a network of customers

  • @realkjosh
    @realkjosh 2 роки тому

    Thank you Boss! The video is super helpful.

  • @stefanomartell8413
    @stefanomartell8413 3 роки тому +1

    Great video! Would you say this applies to B2C where tickets are really low? ($5/10 monthly subscription)

  • @marketingmadeeasy8392
    @marketingmadeeasy8392 Рік тому

    Thank you..very useful ideas

  • @faizandhami
    @faizandhami 3 роки тому

    He is total think tank.

  • @oivoodoo
    @oivoodoo Рік тому

    somehow I don’t make the startup yet but I like this channel 😅

  • @andreazaffanella5243
    @andreazaffanella5243 8 місяців тому

    What if your social connections/skills are limited?

  • @realsemig
    @realsemig 7 місяців тому

    But what if I don't have a network of potential users and I can't even get interviews to get some feedback or find a problem?

  • @orkhan_help
    @orkhan_help Рік тому

    thank you so much

  • @dejrand
    @dejrand 3 роки тому

    How would you go about this for a new social media?

  • @ChoogyNet
    @ChoogyNet 3 роки тому

    Thanks for the reminder

  • @komencokajinstigo1668
    @komencokajinstigo1668 3 роки тому

    Wish could start a business here.
    Bless! 🖑

  • @itsdivanshugarg
    @itsdivanshugarg 3 роки тому

    should we apply this if it is a Product based company like
    I am solving the problem to get the Middle and Lower Middle Class people to get them the best Casual dining food at more reasonable prices with that great experience
    so that they visit restaurants more frequently .
    and I am integrating technology by adding a Ordering through our App system in our MVP
    can Hospitality be such a priority that someone badly needs it

    • @Rahulrahul-cz2tn
      @Rahulrahul-cz2tn 3 роки тому

      I think u should refine this idea n look at food industry's other pain points frm biz point of view.

  • @rick-kv1gl
    @rick-kv1gl 3 роки тому

    ur the best sir.

  • @Shubham-ph2ww
    @Shubham-ph2ww 3 роки тому

    Super clear

  • @RDMello18
    @RDMello18 3 роки тому

    Fantastic.

  • @anilbangera1
    @anilbangera1 3 роки тому

    Excellent

  • @zimmhone
    @zimmhone 3 роки тому

    I am exactly at this stage with my online business... But I stumble with those 5 questions to qualify. I guess you just have to ask "what happens if your business doesn't succeed? How does that affect your life? What are you willing to do to get your next sale or client? What would you need from me?". Something like that? Asking for money is easy for me because I have a sales background, but what to know if I can help frost of course. Anyone have some input on this? Thanks!

    • @abner_horn
      @abner_horn 3 роки тому +2

      I guess you should draw a picture of how the perfect customer looks like to you, and then elaborate some questions that will show you if this customer is the ideal one. Suppose you've built a platform that allows SaaS companies to anticipate their year's MRR. You would probably be looking for:
      1 - SaaS companies (the most obvious one)...
      2 - ...that are looking for funding...
      3 - ...and don't want more dillution.
      Then, your questions should probably be:
      1 - Are you a SaaS company? (E.A.: Yes)
      2 - How do you charge your customers (E.A.: Monthly)
      3 - Are you looking for funding? (E.A.: Yes)
      4 - Would you rather avoid dillution or bring new investors in? (E.A.: avoid dillution)
      5 - Would you trust such an important thing to a startup? (E.A.: Yes)
      I think it's in this way :)
      *E.A. = expected answer

    • @zimmhone
      @zimmhone 3 роки тому +1

      @@abner_horn thank you, this is really useful! Thanks for the answer variables too. Specifically, how to collate an answer against what it means to me. What to look for. Thx again

  • @saintgabriel0
    @saintgabriel0 3 роки тому

    My Mentor

  • @perminusgaita
    @perminusgaita 3 роки тому

    Qualify customers and avoid the hard to get ones.

  • @george_davituri
    @george_davituri Рік тому

    Dumbledore ⭐️✌️👍🏻👑

  • @VIVEKDWIVEDIBCS
    @VIVEKDWIVEDIBCS 3 роки тому

    I hate to admit this but every time I watch a YC video I realize yeah I made this mistake too.

  • @alamskmustafin4544
    @alamskmustafin4544 2 роки тому

    Great👍

  • @taslimsuman
    @taslimsuman 3 роки тому

    Now I understand that I was wrong. I have to start again. Looking for a partner.

  • @whyimustusemyrealname3801
    @whyimustusemyrealname3801 2 роки тому

    what are those 5 questions?

    • @omarzaragozag
      @omarzaragozag 6 місяців тому

      I was wondering the same. I think depends on market and other factors. In other videos they mention you have to be an expert interviewing people and they recommend the Jobs to Be Done interviewing method

  • @mylessherman759
    @mylessherman759 4 місяці тому

    Question: How to get your first 10 customers.
    This guy's answer: You should get your first 10 customers and they should really like your product.

  • @Math_kru_earng
    @Math_kru_earng 3 роки тому

    🙏🙏🙏

  • @shivamparashar8219
    @shivamparashar8219 3 роки тому

    Scared me at 2:35

    • @kraanzu
      @kraanzu 10 місяців тому

      Was looking for this comment haha

  • @lucky-zu4me
    @lucky-zu4me 2 роки тому

    awsm

  • @healthyaisletoasia
    @healthyaisletoasia 8 місяців тому

    I find them, send them emails but the never reply

  • @nbhhcghgfyg
    @nbhhcghgfyg 3 роки тому

    The answer: fake it till you make it

  • @Rahulrahul-cz2tn
    @Rahulrahul-cz2tn 3 роки тому

    Hey this strategy is not suited for all kinds of startups otherwise ur points are good

  • @wedoebe
    @wedoebe 3 роки тому

    🤩🤩🤩🤓

  • @amar3690i
    @amar3690i 3 роки тому

    Michael, is there anyway we could reach out to you ? We are a start up from Yemen and would like to bring in our app to your attention, we need YC help to take us to the next step.

    • @jackli1662
      @jackli1662 3 роки тому +3

      U should apply to the YC summer 2021 batch, and connection doesn’t contribute to your chance of getting in

    • @englishinba
      @englishinba 3 роки тому +1

      He talks about how to reach out to him and others like him in one of his videos.

  •  3 роки тому

    why they pretend to use "early adopters" for customers facing the problem intensely and willing to pay?

  • @ラッセル9728
    @ラッセル9728 3 роки тому

    wow this guy created twitch lol

  • @Chelz12
    @Chelz12 3 роки тому

    is he indian? too many indians here

  • @tegaogheneovo5881
    @tegaogheneovo5881 2 роки тому

    😬

  • @mohammedpatel6754
    @mohammedpatel6754 2 роки тому

    とうございます」、