Buen dia les saludo desde Osorno Chile. Mi consulta es por que el adaptador de baterias dura poco o que puede causar esto. El primero duro un año. Y el segundo duro solo un mes. Por favor me pueden contestar
Hi Gloria, thanks for reaching out. Please contact our local MED-EL team in Latin America - they are best placed to support you as they can take a closer look to the device and your situation. You can send them a message via our website: www.medel.com/latam/clinic-finder/clinic-finder-detail?clinicId=d050598c-2f17-64e6-80bd-ff09000c6e28 Kind regards, Barbara
Hi there, your local MED-EL team is best equipped to assist you with your inquiry. We would recommend getting in touch with them here: www.medel.com/contact-med-el Kind Regards
Hello. this set for me has spoiled. I would kindly request if i can get a new one. My daughter has now stayed for two months without it. I decided to a school for the deaf because we cannot charge her batteries. Any direction willbe appreciated
Hi @arichsesom, we recommend getting in contact with your local MED-EL team as they have all the latest updates on product availability and warranty. You can find their contact details here: www.medel.com/clinic-finder/ Kind regards, Marina
Hi there, thank you for your comment. Your local MED-EL team is best placed to assist you with your device. You can find your local MED-EL team's contact details here: www.medel.com/clinic-finder/ Kind regards. Alicia
Hi there, thank you for your comment. Your local MED-EL team is best placed to assist you with pricing information. You can find your local MED-EL team's contact details here: www.medel.com/clinic-finder/ Kind regards, Alicia
Hi Nidhi, thanks for your comment! I'd recommend you get in touch with your local MED-EL team about this. They can take a closer look at your battery and are best placed to support you. Please find their contact details on www.medel.com/clinic-finder/. Kind regards, Verena
Hallo Patric, vielen Dank für deine Frage. Der Standard Akku hält 10 Stunden (mehr Details dazu findest du auch hier: www.medel.com/de/support/product-support/audio-processors/sonnet/handling-and-basics/du_sonnet_handling_changingthebatteries)
Hi there, the rechargeable batteries come in three sizes: Max, Standard, and Micro. Users can get up to 17 hours of power with the Rechargeable Battery Max, up to 10 hours with the Rechargeable Battery Standard, and up to 7 hours with the Rechargeable Battery Micro. The rechargeable batteries are compatible for all SONNET series processors. You can learn more about these battery options here: www.medel.com/hearing-solutions/cochlear-implants/sonnet2#Battery_Options Kind Regards
Buen dia les saludo desde Osorno Chile. Mi consulta es por que el adaptador de baterias dura poco o que puede causar esto. El primero duro un año.
Y el segundo duro solo un mes. Por favor me pueden contestar
Hi Gloria, thanks for reaching out. Please contact our local MED-EL team in Latin America - they are best placed to support you as they can take a closer look to the device and your situation. You can send them a message via our website: www.medel.com/latam/clinic-finder/clinic-finder-detail?clinicId=d050598c-2f17-64e6-80bd-ff09000c6e28 Kind regards, Barbara
Thank you...
I want to know how many batteies are their in 1 pack of sonnet rcb standard
Hi there, your local MED-EL team is best equipped to assist you with your inquiry. We would recommend getting in touch with them here: www.medel.com/contact-med-el
Kind Regards
Whatever you say i will do it for my son
Hello. this set for me has spoiled. I would kindly request if i can get a new one. My daughter has now stayed for two months without it. I decided to a school for the deaf because we cannot charge her batteries. Any direction willbe appreciated
Hi @arichsesom, we recommend getting in contact with your local MED-EL team as they have all the latest updates on product availability and warranty. You can find their contact details here: www.medel.com/clinic-finder/
Kind regards,
Marina
@@medel Thank you for the direction. the speech processor too have an issue. I will contact them
my battery charger is not Working pls tell me where it will be repaired, im from Pakistan / Karachi
Hi there, thank you for your comment. Your local MED-EL team is best placed to assist you with your device. You can find your local MED-EL team's contact details here: www.medel.com/clinic-finder/
Kind regards.
Alicia
Plz charger price
Hi there, thank you for your comment. Your local MED-EL team is best placed to assist you with pricing information. You can find your local MED-EL team's contact details here: www.medel.com/clinic-finder/
Kind regards,
Alicia
one of my rechargeable batteries not charging. I can see slot light is blinking. is my battery spoiled?
Hi Nidhi, thanks for your comment!
I'd recommend you get in touch with your local MED-EL team about this. They can take a closer look at your battery and are best placed to support you. Please find their contact details on www.medel.com/clinic-finder/. Kind regards, Verena
Wieviel Stunden hält der Akku?
Hallo Patric, vielen Dank für deine Frage. Der Standard Akku hält 10 Stunden (mehr Details dazu findest du auch hier: www.medel.com/de/support/product-support/audio-processors/sonnet/handling-and-basics/du_sonnet_handling_changingthebatteries)
Ile godz ładowarka
Hi there, the rechargeable batteries come in three sizes: Max, Standard, and Micro. Users can get up to 17 hours of power with the Rechargeable Battery Max, up to 10 hours with the Rechargeable Battery Standard, and up to 7 hours with the Rechargeable Battery Micro.
The rechargeable batteries are compatible for all SONNET series processors.
You can learn more about these battery options here: www.medel.com/hearing-solutions/cochlear-implants/sonnet2#Battery_Options
Kind Regards