The whiplash from "my McDonald's order didn't give my extra fries!!!" to "my daughter is hanging in the closet"... I have no idea how these operators do it, but I am so, so, thankful for them.
I have a grandmother who is a 911 operator and she listened to someone witness and describe a shooting and that call ended up being on a show called bodycam, it made me appreciate her job so much more when I heard what she has to do everyday
Just goes to show how truly insane things can be when you're the one who picks up the phone and says "911, what's your emergency?" when Fecal Matter hits the Air Rotation Device hard enough to atomize it.
it's actually insane how often people call the EMERGENCY SERVICES for the simplest things like, as he said, 1 less burger, or I tripped because my shoelaces were untied. There are a plethora of options for contact to report and manage these things, and the fact that 911 ops are flooded with these mundane calls could mean that someone could be lost or is being lost. I will say, there's usually someone to pick up, but what if there's not? Or if it's too late? Then what? This may sound weird to say, but there has to be some sort of tolerance or threshold that the opp has to determine whether they should hang up or not.
I was in an emergency room lobby recently and an older lady came in and asked if she could use my phone for a 911 call. She didn't know how to use a smart phone so I dialed and handed her the phone. She told the operator that she had been admitted to the hospital but her room had no window or something so she left ... And told the guy she called 911 for a ride home!
It's steming from the current sense of entitlement and self importance that people have. They were taught they were special since kids, and since they're so special, they only think it's right to go to the utmost extreme to achieve what they think they deserve.
You're moving pieces into place, directing forces to aid. You are an important part of a machine, not often thought about, but important none the less.
@@Mycatisinapiano I said a piece because he only directed the other parts, and I'm not downplaying his value by saying that. He's a sniper's spotter; important, yet not pulling the trigger.
Hey my guy, you are not inadequate at all. What you did is needed, what you did was hard, and what you did is something not everyone can do well. Thank you for sharing some of your stories.
i just got done watching your talk man. im sorry you had to go through all that. it takes a lot to continue striving after the horrors you've seen. hope your doing better now.
Just got finished watching this. As a 911 dispatcher myself (3 years of experience, left for a year and a half, and now returning to it with the same agency) I feel all of what he's said in my soul. This is not a job for the faint of heart, and it can be absolutely brutal at times in terms of the calls we get and the schedule we work, the way we relate to other people and how things affect us mentally and emotionally. I can't say enough about how much it means to me to see someone shining a light on dispatchers and what we have to go through. Thank you for this video.
Your work will be praised like a gods and the sacrifice of your own braincells will be treated as glorious battles fought ti protect others that you wholeheartedly care for
I just want to ask I act as a therapist for a lot of people from my school although I'm a student myself would you recommend this as a job for me? I like helping people and comforting people but I'm not sure, if that makes sense.
@@Error-404-Entertainment So I've been sitting here for a little bit trying to think of how I was going to answer this question, and to tell you the truth, I don't know if I'd ever "recommend" this job to anyone. Not on the basis of it being a "job," in a sense. The reason I say that is because I've seen people come in with each new batch of trainees and watched them either wash out of training or get about 4 weeks into being on their own before they finally quit. They quit mainly because no matter how good the training curriculum is, no matter how long they spend in the classroom, or how long they study the geography for, the thing that always gets them is the demands of the job itself. The thing is, this job will consume every aspect of your life if you let it. It is PAINFULLY easy for this profession to overwhelm, which is what happens to new dispatchers more often than not. Staffing shortages (a nationwide problem, not just something specific to one agency vs. another) mean there are long hours and longer stretches of time where you are at work. There's a joke I've seen told that says that you live at work and visit home occasionally, and that is pretty much spot on. 12-16 hour shifts, sometimes working consecutive days, weeks even, without a day off... like I said, it will consume you if you let it. But you gotta ask yourself, if you're interested in the job, what it is you see in it that draws you to it. I think most people who go into the profession and stay with it do so out of a desire to make a difference. This was the case for me when I first started, and it's why I returned to the profession after a year and a half off. There's a kind of... I don't know how to explain it. A privilege, almost, to be part of it? To answer someone's call for help and to be that voice that comforts them and encourages them in their darkest moments. To be present for something like the birth of a child. To hear a spouse announce that her husband or his wife is breathing again after they collapsed in the bathroom and you were guiding them through chest compressions. There's a sense of pride when you get activated for a hurricane or a snowstorm and you saddle up and walk into the Emergency Operations Center, surrounded by other public safety professionals, and you sit down and get ready for a shift as a storm is coming onshore. I can't really explain how it feels or why it feels that way, but it runs much deeper than just "doing a job," if you will. There are so many awful things you'll hear. But there are also so many incredible moments that come with it. You're making a difference. You never have to wonder about that. I guess I'm saying I don't recommend it if you're looking for "just a job." But if you're willing to shoulder the burden - whether it's for a few years or for a lifetime - then there's a lot of satisfaction and fulfillment to find in this profession. But you have to look deep within yourself and think long and hard about it. Nothing will prepare you completely for the job. It will take a lot more than it gives. My advice would be to make sure you have a good support network of family and friends, people you trust wholeheartedly and can talk to about this stuff. I would pre-emptively start seeing a therapist or counsellor if you decided to do it because the sooner you start talking about the things that affect you, the quicker you can stop trauma and depression from building up. On that note, it's also important to work on yourself too. If you have personal issues, like childhood trauma or emotional baggage - deal with that stuff. Do the deep work. Write in a journal, reflect on your past, understand yourself and what makes you who you are. Always, always, ALWAYS keep trying to improve yourself and take care of your mental health. Ground yourself in positivity and do things you love with the people you love. Make the most of the time you have off to rest and rejuvenate yourself. That will be your rock during the troubles that present themselves in this job. Sorry for writing a book. I just wanted to make sure I was able to give an honest perspective rather than just some throwaway comment. Whatever you decide to do, whether it's dispatching or something else, give it your all, but make sure to take care of yourself. Remember, you can make a difference for someone.
@@callsigndoodles Thank you for responding I honestly didnt know if you would but when I said "a job" I meant more than just a job if that makes sense I have a feeling that it can be very emotionally and mentally draining, so from here my only real question is if I were to work towards being I forget the exact term but the one who answers the 911 calls what would you recommend as first steps to prepare for it? Other than dealing with your previous childhood and emotional trauma, not sure if that makes sense let me know if it doesn't, and also no worries about a book long comment, its just answering a question.
This is a really great interview. I’ve been married to a firefighter for 25 years. Because of 911 operators like him, my husband has been able to help save lives. Thank you, sir, for recounting some of your experiences. Your service to your community is commendable, especially since you had to work 16 hour shifts day after day. People like you are valuable and admirable and help people like my husband go actually address the fire or medical calls (FD in my city are also paramedic certified). You made a great choice by deciding to focus on you and your family given your circumstances. Best of luck on your channel! I’m actually compiling a book of some of my husband’s experiences over the past 25 years in our Fire Dept. all possible because dedicated dispatchers like you.
Hi Staci, thank you so much for your comment, words like yours mean a lot to me. If your husband has any interest in speaking about his experiences, I would be honored to meet him. If you see this message, please let him know my tag on the messaging app Discord is Azeal#0001 and my friend requests are open. He does not need access to any special equipment such as a virtual reality headset. Thank you to your husband for his service.
@@Azeal Thank you for this opportunity! I’ll check with him to see if he’s comfortable with this, it’ll be our first time ever using Discord, too, if he’ll agree to the interview.
@@staciwhite1256 If you're able to read this, let your husband know that his hard work will always be respected for being the one who rushes towards the flames and danger to save those who wish to escape. I hope that he is able to get any help if he needs it due to any injuries be it mental or physical that he might have accrued in the line of duty.
i mean, thats what relationships are for. everyone has their own problems- some more then others, and some worse then others. generally speaking most people tell those they care about the most their demons IE wife or husband and not the world.
I love how you conduct these interviews. Yes you talk to them every now and then to keep the ball rolling or to comfort them yes, but you also don’t interfere,you don’t add your own take or give an opinion. We are getting a story with no off track banter, or a story were every 10 seconds they are interrupted. You just let them tell there story and let us see how the ball rolls. TLDR:your a good interviewer.
I worked at the local 911 center from 5/17/21- 12/17/21 I quit after my second suicide call because I just couldn't take it any more. Especially since that second call I unfortunately had the guy on the line when he pulled the trigger. We talked about how his girlfriend left him after her brother had sexually assaulted him. We talked about how his folks had passed away and stuff like that. The guy really didn't have anyone to talk to or anyone in his corner. I did my best to try and keep him talking on the line until the police arrived. Until somewhere along the line he decided he was ready to go. "Hey man, I really appreciate you talking to me. I just wanted you to know this isn't your fault" That call honestly really F***ed with me despite the resources available to operators. When I talked with my coworkers and they mentioned that there's a spike of those calls around the holidays every year I had to call it and put in my resignation. I couldn't listen to a call like that, again right after listening to a guy complain about a dog eating the pickles out of his burger. Part of me is ashamed to admit in the weeks after wondering if I had kept the guy talking, I for the first time in my life had seriously contemplated suicide.
"I always was a firm believer before I joined 911, that everyone was smart." Oh man. That is a very unfortunate stance to start from. That's a view that life will absolutely obliterate in nano seconds. But I can respect it, since it means that one views all people with respect and trust. It's such a sincere view. I wish it was true. The moment one becomes an adult, you start to realise that almost no one has anything figured out, that most things are just entirely improvised while people hope for the best. Really the idea of a capable adult is just an illusion, and it's more about learning to let go and just take the chaotic life as it comes. Find your own way to go with the flow. There's only so many things that you can keep under control, and even those can fail without a warning. Or worse, it turns out everything you knew was wrong and now its consequences are catching up.
I had that belief - I still do to a degree - not necessarily that everyone is smart, but everyone operates with the same primary drive, or sense of direction. I think it is important to retain that "belief" in order to avoid 'other'-ing people too much into who can and who cannot operate within our society. It is something that I've realized that my perspective is extremely limited, and the things I take for granted can often times be a bridge too far for some. Empathy and a sense of shared, collective understanding is very very important. Life is hard. Life is complex. Understanding takes time and effort, and a lot of pain. There are always people who you have to walk away from, to save yourself, and to save whatever you are working towards, but that doesn't mean it becomes your default perspective. I'd rather be proven wrong, even after losing a lot, then not having tried to do anything at all.
Hey here's an idea: let's pay these people fantastic and let them work 20 hour weeks and then we can hire 8x the people and make more jobs and have this very important role be filled.
@@Jason-er1vf No. They see over encumbering welfare and social programs as bad. Literally no one is rallying against 911 operators; not everything is party politics bud. Have a nice day.
The unfortunate thing is that, even if they try, sometimes it's simply hard to fill those roles. Because of how important this job is, they have to be very selective with who they let do it. Once someone is hired, training can take months. Some people tap out before they ever get on the phone because the reality sinks in this this job is going to be very emotionally demanding and even physically taxing and they don't think they can do it. That's one reason why in many cases new hires are few and far between. Another thing to think about is that I'm sure people aren't just flocking in for this job, probably there are many cities and counties that just don't get a whole lot of people signing up for an interview to be a dispatcher compared to other positions like fire and patrol. I'm not saying that there aren't departments that are slacking and poorly managed, because there certainly are. I'm just giving one more explanation as to why this issue is so particularly common, especially when compared to other roles in law enforcement and first response.
@@Ghost-lk2fc [x] doubt. the nature of the job means there will be more turnover than average, but if the job wasn't pointlessly cruel to the people who do it there would be more willing to apply. if they don't make the basic working conditions tolerable this problem will only get worse.
I never reach out to a hotline because I thought it was embarrassing for me too do so and I ended up attempting, I’m physically okay now though. I just wanna say thank you to all of your hotline crew and workers who have to bare this. You save lives too and I have massive respect.
Okay okay so here's actually a funny dispatch story. I was in a youth police academy, and a group of dispatchers came to talk to us about what they did, basic training on dispatching, and gave us some call examples. They brought up one where a girl was on the phone with 911, and her grandpa was having a seizure, so they walked her through how to help him as the ambulance got there. One girl in the class raised her hand and was like "was the call from [certain area] a couple of weeks ago?" and the dispatcher checked his notes and was like "yeah??" and she laughed and was like "haha yeah that was me calling. My grandpa is doing better now"
I was an EMT for a little while, my brother is a career Paramedic and one of the top trained medics in my county. The stories he can tell you would blow your mind. 911 dispatch is a hard, psychologically trying, and thankless job. But damn dude, when you are the one who has to respond to the scene of a 2 year old drowning, or grandma who just keeled over in front of her whole family... dude... I couldn't handle it. My brother has this one story about a van that rolled over and exploded, and after being on fire for 10 minutes, he had to clear the vehicle to make sure there was no one inside. Well, there was. And he was still alive, all features melted off and so badly burned he had fused to the car interior (upholstry). He promptly died, but he wasn't dead yet after being on fire for that long. Emergency services are NO JOKE and if you see a paramedic in the near future, thank them. They see shit even soldiers at war don't see. (by no means do I mean to imply soldiers don't see some shit, they certainly do! This is why EMS and military get along so well, they both have some DARK ass humor)
I had an old friend get a job as a 911 dispatcher. In just a few months he became a completely different person. He was very kind and positive and became very dark and withdrawn. Definitely affected and afflicted. Definitely had PTSD very quickly
I'm at the part with the award ribbons and such, and I personally have to say that something relatively simple like learning proper CPR can have massive effects. My uncle has arrhythmogenic right ventricular dysplasia or ARVD which was undiagnosed and he has a heart attack+seizures one night while sleeping. His wife gave him CPR for over an hour until paramedics arrives and after everything, the coma, the recovery, every doctor definitively said that if she hadn't done that, he would have been braindead. The only reason he is alive to hug me when I see him is because his wife and CPR kept him alive. If something like this were to happen in front of you, you would want to know what to do.
Dude I would never have the guts to be something like this. He is brave enough to stay calm in extreme panic, I don't know how he manages. Mans truly built different
I can relate to the calls staying in memory thing he said because I'm in the volunteer fire department. The few severe to very severe calls that I had in my now 3 year carrer stayed with me until today. What's really nagging is that like the 911 operator we don't know the final outcome of very severe car crashes if the person actually survived or not most of the time. I can stilll remember the few dead bodys by door openings where sombody has died a few weeks ago and severely injured persons at a severe crash and it doesn't get better even if you kind of get used to sights like that. 911 operators have it as hard a fire fighter, police officer, etc. and I salute them for doing this work because without them we don't know what to expect. Thankfully those types of severe (Level 2 - 3) calls are rare and most time we only have to deal with normal calls like helping to lift a lightly damaged car out of a ditch after a accident and etc.
This is a really underappreciated job. One of my best friends in highschool, his mom was a dispatcher. They also work some really crazy hours and shifts too. Should be working 16 hour shifts quite regularly. Sadly, my buddy had to grow up sort of on his own because of it. Like he said though, someone's has to be there to answer the phones.
This is saddening A public agency have capable people willing to do the job, but the job have shit schedules so people start quitting... That won't be the failure of people, that's a failure of bureaucratic bullshits.
Damn. The people at the phone are just as important as the people on the field man! You all are true angels, you are the ones receiving the literal calls for help
I met someone who works as a hospital tech about a month ago. He was talking to me and my buddy about just the most random things and mental health especially. Thats when I asked if he's seen some stuff. He goes like "oh yeah bro. Literally my second day i had to give CPR to a woman who had both her legs ripped off in an accident. I got her conscious again and she only lasted a couple more minutes and the feeling of having someone die in your arms even if you don't know them fucks you up. But fuck it we ball ya know." Gave me a different view of the medical field and God if this is something you experience on YOUR SECOND DAY.
I love my dispatchers, I could never do the job due to the fact that instead of being able to act I'd just only be able to sit there and listen. Any first responder job is hard, hang in there brother.
As a newer volunteer firefighter this puts a lot of perspective as to what our dispatchers go through before we even get on scene. Thank you for putting this out there and I hope there’s more people out there willing to help others in their time of need.
I work as a lifeguard and all I can say is it's very stressful and hard some times emotionally. long periods of boredom with lots of stress, and then parts of massive panic and adrenaline when worrying that your training wasn't good enough, or you can mess up, everyone will judge you and or can hate you if something goes wrong.
Talking things through with people is still a great deal , my online friends talked me through my darkest times and got me out of suicide multiple times
Azeal bro this is better than a podcast you are like a counselor lad. I’m really enjoying the traumatic experience as I too suffer from both anxiety and existential issues. Your channel is a godsend.
My aunt was in a horrible accident a couple years ago in Wisconsin and was saved by a farmer who saw the accident and called the 911 operator and sent a helicopter to the Mayo Clinic. She was beaten badly and was in a neck and back brace for months. But without that quick thinking farmer and life saving operator we would be mourning the loss of my aunt, the life saving ER doctor.
I love what he said at the end almost made me tear up, the fact that everyone's situation is different and although my issue may be nothing to someone else but to me it's destroyed me. To hear someone else say that is really nice, people don't seem to understand that every little thing that happens in your life develops your brain differently so something massive to one might not effect someone whos childhood was almost the same but a little more positive than the other. Like a boy hearing man up paints a bad picture in my eyes, if he cries then let him express that feeling let your child be the person/ality they are meant to be.
The fact that someone is forced to act calm and robotically talk to someone over the phone while the person on the other side is probably being shanked or something... I like to think of myself as somebody who is emotionless and doesn't give a fuck, but I think this would be too much. Edit: for context I'm gonna give an example. I never mourn. If someone dies, I shrug it off. I don't feel anything. It's like "okay so they're gone, hurr durr" and that's it. It's like my mind refuses to give a shit. But yet hearing stuff like this in the vid, it almost hurts to hear. And it sounds like it would be too much. I just don't get it.
I think cuz because dying is natural, but all these people are calling for help in extremely distressful situations that you yourself need to process and react to, but you're only allowed to do so in voice and you're basically blind due to the fact it's only a phone call. If that person is able to get help on time, great. If you're literally experiencing someone's death, that's another whole can of worms. Hugely stressful. Therapist's therapist typa deal. Also might be due to the fact you're thinking about the process of death (which includes ways you didn't even think you or someone could die) and that adds to the panic?
What a disgusting place to be and work if your there it’s horrific how people can just say “so yeah their dead alright bye” it’s awesome how you can sit through that and accept it
What are they supposed to say? They have to work with that newly dead person now, he needs to be available again. No time for anything. The working hours were insane though.
I get what your saying but from what it sounds like their just saying their dead unlike trying to saying that nicely and make them accept that their dead and help them get through it
I'm just impressed that the storyteller was able to handle the stress of the calls. I know for sure I couldn't handle that kind of work. I don't blame him for quitting over hours, though; even if you've got the constitution for handling 911 calls, you've got a limit on how much your mind and your body can handle any form of labor. Weeks on end without stopping can break a person, and at some point you have to admit your limits for your own sake (and for the sake of dependents/loved ones) and just call it quits.
Thanks for your thoughts on homelessness. I live outside of Asheville, NC, and we have a bad homeless/drug problem. I've talked to doctors and nurses who describe insincere suicide threats. I can also see how a lot of folks may commit crimes to get arrested to avoid environmental threats like hurricanes or cold temperatures. I wish we still had those facilities open (but not trash/abusive/etc). There should be somewhere for these folks to go if they are unable to care for themselves.
Hey, not sure if it's just me, but i have the full bell notification on, and i haven't seen your last 3 videos, this one included. I was just checking to see why you haven't uploaded, but you had. Regardless, thank you so much for making these videos. These kind of stories you will never hear about means everything. Thank you, Azeal.
I can't finish watching this video. I wish the best to any who feel thay they are struggling with life and that they try their best to keep going. I also hope that these amazing people get better treatment than they have currently, emergency call operators are so underappreciated and they deserve the same if not more respect than police officers. These people are really put through the rounds with their jobs and i hope that if any are reading this that you have an amazing year ❤
if you've got the fortitude for it, go for it! it takes a HELL of a person to do what they do, and from what i hear it'll either make you or break you. Someone has to be there to pick up the phone, and I hope whoever calls, hears someone as compassionate as you.
Why do they even have an option for you to hangup with a single click? I figured it'd be several button combinations or something so you're definitely sure. Thanks for doing this interview.
I know for a fact I don't have the mental fortitude for this kind of work. Especially when lives are in the line. I know you can't save everyone. Quite a lot of these calls show that. But the will to keep going is something that I admire. Especially after 60 days. We have our breaking points. Some being the utter extreme and even beyond. Others being just a bad day away. I thank the both of you for being the people to listen and move forward.
For every piece of sanity lost it is a battle waged to protect people from themselves and for every live saved is motivation to protect more and more people and for every story told bring more determination into others. That is the true cycle of self sacrifice
Ayo Azeal. I don't exactly have VR or anything and I highly doubt you're reading this but like: I've gotten a lot of troubles on my mind lately and I'd really like to talk about them in a video to get my voice out. I've been working with music for a few years now and my experience has been one hell of a time, both before I got into music and after.
Damn man the beggining where he says mommys one the couch and not breathing I I felt that on another level happend to me as a kid so whoever those paramedics were and the 911 operator thank y'all
I realized that this guy was a dispatcher for my area. He said he is in Florida and that there were 7 Michaels stores in that city. I looked it up, and Jacksonville, Florida is the only place that has 7 Michaels stores. Weird to think that all these stories happened in or around my city/county.
I work at a hospital doing emergency cleanup. When a call comes, my headspace changes. I call it 'Go Mode'. When I'm told what kind of clean it is and where, the Go Mode switch gets flipped and I'm immediately running through the required chemicals, PPE, and script. Been working it since 2018 and the manual labor is starting to catch up with me. I still really want work where I can be an immediate help to someone. Would 911 operating be a good fit for me?
I've got experience with: maggots, rot, amniotic fluid, seminal fluid, and of course blood + vomit. I'm used to calming/talling down passersby, patients, staff and family members, but what I'm NOT used to is staying present for the entire duration of a scene. It's usually a "get in, clean, get the hell out of the way" kind of situation.
I like the part 911 storytime said about the genuine scarcity of noninterpersonal violent crime. It really doesn't happen all that often without some form of rationale
On the video about having to shoot their dad to live at around 14:02 I could picture myself standing there. Stuttering with my jaw open, lost for words. There wasn't that much detail which is good but it has a huge impact on imaging. But to experience it first hand is just terrifying. Everyone here just has a huge mental capacity to cope with all this and I hope all this never happens to anyone else. The world is a cruel place
Dispatchers are really underappreciated and under paid af the only time we seem to hear about dispatchers is when one does something awful but never just general appreciation like officers do
Oddly, hearing these stories from 911 and such haven't scared me away from going into Fire. If anything, it's made me want to join more to help people even more.
I tried to become one the guy who ran the dispatcher and call takers was let's not say he was a great guy in 6 months he ran of 75 percent of the staff and fired me in training. Come to find out the Monday after I was fired he was let go and no department has been willing to hire him. But some of the stuff I had to listen to in training it was brutal just having to sit there and not be able to do anything to help them.
Your channel doesn't have any videos currently, I would love to learn what you guys go through, what you have to deal with and the calls you receive so if you could upload videos of this it would be very appreciated. Thank you in advance and take care.
Actually it reminded me of when I was in middle school ,just came to school and decided to use the phone from the phone booth and I called 911 . Why? I don't know I was fking curious at the time but I was also scared when I called it ,and they answered ,right then and there I quickly end the call cuz I was scared they'll track me or smt and I told myself not to do it again 💀 plus I had anxiety dealing with phone calls
Hey! Thats me! Thank you everyone and thank you Azeal! Wishing you all well!
Confirmed?
I don't feel like this is real
@@flextapeadhesive did y'all not click the description link? It's really that easy to check bro.
Can confirm this is him. It was a pleasure meeting you!
Thankyou so much man
The whiplash from "my McDonald's order didn't give my extra fries!!!" to "my daughter is hanging in the closet"... I have no idea how these operators do it, but I am so, so, thankful for them.
Indeed, they are there when we need them most.
@@Azeal I agree, and we should be SO much more thankful, because they save our lives ( they dispatch people ) and they hear some crazy sh!t
@@Azeal also I have been loving your videos! Thanks for the videos!
Hopefully those two incidents aren't related
@@OmnywrenchWe're going to hell for that. You for writing it. Me for laughing at it
Biggest takeaway from this video is: To always tell the operator your location.
Indeed!!
I have a grandmother who is a 911 operator and she listened to someone witness and describe a shooting and that call ended up being on a show called bodycam, it made me appreciate her job so much more when I heard what she has to do everyday
Dang dude. Good for her. this is definitely not an easy job to do.
Just goes to show how truly insane things can be when you're the one who picks up the phone and says "911, what's your emergency?" when Fecal Matter hits the Air Rotation Device hard enough to atomize it.
@@airplanemaniacgaming7877 what
@@user-nw2ie5rt4h I think that last part they're saying "when shit hits the fan" lmao
it's actually insane how often people call the EMERGENCY SERVICES for the simplest things like, as he said, 1 less burger, or I tripped because my shoelaces were untied. There are a plethora of options for contact to report and manage these things, and the fact that 911 ops are flooded with these mundane calls could mean that someone could be lost or is being lost. I will say, there's usually someone to pick up, but what if there's not? Or if it's too late? Then what? This may sound weird to say, but there has to be some sort of tolerance or threshold that the opp has to determine whether they should hang up or not.
I was in an emergency room lobby recently and an older lady came in and asked if she could use my phone for a 911 call. She didn't know how to use a smart phone so I dialed and handed her the phone.
She told the operator that she had been admitted to the hospital but her room had no window or something so she left ... And told the guy she called 911 for a ride home!
@@OKBoomer2k HUH? She called the cops because he hospital room had no window? what the-
@@OKBoomer2k I’m seriously confused about what the thought process that went through her mind.
@@maybejaydee actually she called 911 for a ride home!
It's steming from the current sense of entitlement and self importance that people have. They were taught they were special since kids, and since they're so special, they only think it's right to go to the utmost extreme to achieve what they think they deserve.
You're moving pieces into place, directing forces to aid. You are an important part of a machine, not often thought about, but important none the less.
He was more like the entire damn machine with his 16 hour 60 day in a row work days. Absolutely incredible.
@@Mycatisinapiano I said a piece because he only directed the other parts, and I'm not downplaying his value by saying that. He's a sniper's spotter; important, yet not pulling the trigger.
Hey my guy, you are not inadequate at all. What you did is needed, what you did was hard, and what you did is something not everyone can do well. Thank you for sharing some of your stories.
Damm
@@connorwatson7963 Damn straight, homie.
i just got done watching your talk man. im sorry you had to go through all that. it takes a lot to continue striving after the horrors you've seen. hope your doing better now.
Exactly
Just got finished watching this. As a 911 dispatcher myself (3 years of experience, left for a year and a half, and now returning to it with the same agency) I feel all of what he's said in my soul. This is not a job for the faint of heart, and it can be absolutely brutal at times in terms of the calls we get and the schedule we work, the way we relate to other people and how things affect us mentally and emotionally. I can't say enough about how much it means to me to see someone shining a light on dispatchers and what we have to go through. Thank you for this video.
Thank you for the work you do! You are so strong
Your work will be praised like a gods and the sacrifice of your own braincells will be treated as glorious battles fought ti protect others that you wholeheartedly care for
I just want to ask I act as a therapist for a lot of people from my school although I'm a student myself would you recommend this as a job for me? I like helping people and comforting people but I'm not sure, if that makes sense.
@@Error-404-Entertainment So I've been sitting here for a little bit trying to think of how I was going to answer this question, and to tell you the truth, I don't know if I'd ever "recommend" this job to anyone. Not on the basis of it being a "job," in a sense.
The reason I say that is because I've seen people come in with each new batch of trainees and watched them either wash out of training or get about 4 weeks into being on their own before they finally quit. They quit mainly because no matter how good the training curriculum is, no matter how long they spend in the classroom, or how long they study the geography for, the thing that always gets them is the demands of the job itself.
The thing is, this job will consume every aspect of your life if you let it. It is PAINFULLY easy for this profession to overwhelm, which is what happens to new dispatchers more often than not. Staffing shortages (a nationwide problem, not just something specific to one agency vs. another) mean there are long hours and longer stretches of time where you are at work. There's a joke I've seen told that says that you live at work and visit home occasionally, and that is pretty much spot on. 12-16 hour shifts, sometimes working consecutive days, weeks even, without a day off... like I said, it will consume you if you let it.
But you gotta ask yourself, if you're interested in the job, what it is you see in it that draws you to it. I think most people who go into the profession and stay with it do so out of a desire to make a difference. This was the case for me when I first started, and it's why I returned to the profession after a year and a half off.
There's a kind of... I don't know how to explain it. A privilege, almost, to be part of it? To answer someone's call for help and to be that voice that comforts them and encourages them in their darkest moments. To be present for something like the birth of a child. To hear a spouse announce that her husband or his wife is breathing again after they collapsed in the bathroom and you were guiding them through chest compressions. There's a sense of pride when you get activated for a hurricane or a snowstorm and you saddle up and walk into the Emergency Operations Center, surrounded by other public safety professionals, and you sit down and get ready for a shift as a storm is coming onshore.
I can't really explain how it feels or why it feels that way, but it runs much deeper than just "doing a job," if you will. There are so many awful things you'll hear. But there are also so many incredible moments that come with it. You're making a difference. You never have to wonder about that.
I guess I'm saying I don't recommend it if you're looking for "just a job." But if you're willing to shoulder the burden - whether it's for a few years or for a lifetime - then there's a lot of satisfaction and fulfillment to find in this profession. But you have to look deep within yourself and think long and hard about it. Nothing will prepare you completely for the job. It will take a lot more than it gives. My advice would be to make sure you have a good support network of family and friends, people you trust wholeheartedly and can talk to about this stuff. I would pre-emptively start seeing a therapist or counsellor if you decided to do it because the sooner you start talking about the things that affect you, the quicker you can stop trauma and depression from building up.
On that note, it's also important to work on yourself too. If you have personal issues, like childhood trauma or emotional baggage - deal with that stuff. Do the deep work. Write in a journal, reflect on your past, understand yourself and what makes you who you are. Always, always, ALWAYS keep trying to improve yourself and take care of your mental health. Ground yourself in positivity and do things you love with the people you love. Make the most of the time you have off to rest and rejuvenate yourself. That will be your rock during the troubles that present themselves in this job.
Sorry for writing a book. I just wanted to make sure I was able to give an honest perspective rather than just some throwaway comment. Whatever you decide to do, whether it's dispatching or something else, give it your all, but make sure to take care of yourself. Remember, you can make a difference for someone.
@@callsigndoodles Thank you for responding I honestly didnt know if you would but when I said "a job" I meant more than just a job if that makes sense I have a feeling that it can be very emotionally and mentally draining, so from here my only real question is if I were to work towards being I forget the exact term but the one who answers the 911 calls what would you recommend as first steps to prepare for it? Other than dealing with your previous childhood and emotional trauma, not sure if that makes sense let me know if it doesn't, and also no worries about a book long comment, its just answering a question.
This is a really great interview. I’ve been married to a firefighter for 25 years. Because of 911 operators like him, my husband has been able to help save lives. Thank you, sir, for recounting some of your experiences. Your service to your community is commendable, especially since you had to work 16 hour shifts day after day. People like you are valuable and admirable and help people like my husband go actually address the fire or medical calls (FD in my city are also paramedic certified). You made a great choice by deciding to focus on you and your family given your circumstances. Best of luck on your channel! I’m actually compiling a book of some of my husband’s experiences over the past 25 years in our Fire Dept. all possible because dedicated dispatchers like you.
Hi Staci, thank you so much for your comment, words like yours mean a lot to me. If your husband has any interest in speaking about his experiences, I would be honored to meet him. If you see this message, please let him know my tag on the messaging app Discord is Azeal#0001 and my friend requests are open. He does not need access to any special equipment such as a virtual reality headset. Thank you to your husband for his service.
@@Azeal Thank you for this opportunity! I’ll check with him to see if he’s comfortable with this, it’ll be our first time ever using Discord, too, if he’ll agree to the interview.
@@staciwhite1256 If you're able to read this, let your husband know that his hard work will always be respected for being the one who rushes towards the flames and danger to save those who wish to escape. I hope that he is able to get any help if he needs it due to any injuries be it mental or physical that he might have accrued in the line of duty.
I wish more people would listen to other people like this, we all need someone to tell our problems to.
its not about just having someone to dump our problems onto, its about someone who's willing to listen in general LOL
Humans are a hard headed stubborn creatures, and sometimes thats a good thing but a lot of the time its not
You need to vent, bud? I'm apparently really good at getting people to discuss their lives, if you want to meet up.
i mean, thats what relationships are for. everyone has their own problems- some more then others, and some worse then others. generally speaking most people tell those they care about the most their demons IE wife or husband and not the world.
I love how you conduct these interviews. Yes you talk to them every now and then to keep the ball rolling or to comfort them yes, but you also don’t interfere,you don’t add your own take or give an opinion. We are getting a story with no off track banter, or a story were every 10 seconds they are interrupted. You just let them tell there story and let us see how the ball rolls. TLDR:your a good interviewer.
thank you so much for the kind words, I do my best!!
@@Azeal it’s the least I could say.
I worked at the local 911 center from 5/17/21- 12/17/21
I quit after my second suicide call because I just couldn't take it any more. Especially since that second call I unfortunately had the guy on the line when he pulled the trigger.
We talked about how his girlfriend left him after her brother had sexually assaulted him. We talked about how his folks had passed away and stuff like that. The guy really didn't have anyone to talk to or anyone in his corner. I did my best to try and keep him talking on the line until the police arrived. Until somewhere along the line he decided he was ready to go.
"Hey man, I really appreciate you talking to me. I just wanted you to know this isn't your fault"
That call honestly really F***ed with me despite the resources available to operators. When I talked with my coworkers and they mentioned that there's a spike of those calls around the holidays every year I had to call it and put in my resignation. I couldn't listen to a call like that, again right after listening to a guy complain about a dog eating the pickles out of his burger.
Part of me is ashamed to admit in the weeks after wondering if I had kept the guy talking, I for the first time in my life had seriously contemplated suicide.
You did your duty. There is no crime in feeling "too much". Go with God.
"I always was a firm believer before I joined 911, that everyone was smart."
Oh man. That is a very unfortunate stance to start from. That's a view that life will absolutely obliterate in nano seconds. But I can respect it, since it means that one views all people with respect and trust. It's such a sincere view. I wish it was true. The moment one becomes an adult, you start to realise that almost no one has anything figured out, that most things are just entirely improvised while people hope for the best. Really the idea of a capable adult is just an illusion, and it's more about learning to let go and just take the chaotic life as it comes. Find your own way to go with the flow. There's only so many things that you can keep under control, and even those can fail without a warning. Or worse, it turns out everything you knew was wrong and now its consequences are catching up.
Working in phone customer service for 3 years I can say that I also thought this but that fantasy was shattered in the first 2 weeks.
I had that belief - I still do to a degree - not necessarily that everyone is smart, but everyone operates with the same primary drive, or sense of direction. I think it is important to retain that "belief" in order to avoid 'other'-ing people too much into who can and who cannot operate within our society. It is something that I've realized that my perspective is extremely limited, and the things I take for granted can often times be a bridge too far for some. Empathy and a sense of shared, collective understanding is very very important. Life is hard. Life is complex. Understanding takes time and effort, and a lot of pain. There are always people who you have to walk away from, to save yourself, and to save whatever you are working towards, but that doesn't mean it becomes your default perspective. I'd rather be proven wrong, even after losing a lot, then not having tried to do anything at all.
@@kotzpenner Good god how did you last 3 years?! You deserve a medal.
@@Beelzebubby91 inertia and relatively good pay for no qualifications
Meh, I attended a Texas high school. The kids were dumb as shit and I knew there was no way most of them would reach an above room temperature IQ.
Azeal your awesome and I’m super happy to always see you post it’s a complete and utter joy to be apart of this community
Thank you so much for the kind words, it is a pleasure to have you here
This man is a hero
And there are many more. Like he said, some that are over 25 years in service. Respect to all of them.
PLEASE KNOW THAT THIS DOES NOT MEAN YOU SHOULDN’T CALL IF YOU FEEL SUICIDAL!
I like how your a 2 foot cat and your listing to a guy that went through tragic sad moments and your just setting there crossed leg and looking at him
Hey here's an idea: let's pay these people fantastic and let them work 20 hour weeks and then we can hire 8x the people and make more jobs and have this very important role be filled.
Facts
Your right, but a lot of politicians see funding essential government programs as "evil socialism".
@@Jason-er1vf No. They see over encumbering welfare and social programs as bad. Literally no one is rallying against 911 operators; not everything is party politics bud. Have a nice day.
The unfortunate thing is that, even if they try, sometimes it's simply hard to fill those roles. Because of how important this job is, they have to be very selective with who they let do it. Once someone is hired, training can take months. Some people tap out before they ever get on the phone because the reality sinks in this this job is going to be very emotionally demanding and even physically taxing and they don't think they can do it. That's one reason why in many cases new hires are few and far between. Another thing to think about is that I'm sure people aren't just flocking in for this job, probably there are many cities and counties that just don't get a whole lot of people signing up for an interview to be a dispatcher compared to other positions like fire and patrol.
I'm not saying that there aren't departments that are slacking and poorly managed, because there certainly are. I'm just giving one more explanation as to why this issue is so particularly common, especially when compared to other roles in law enforcement and first response.
@@Ghost-lk2fc [x] doubt. the nature of the job means there will be more turnover than average, but if the job wasn't pointlessly cruel to the people who do it there would be more willing to apply. if they don't make the basic working conditions tolerable this problem will only get worse.
Good on you man. The minute he started doubting himself, jumped right in and reaffirmed that he saved 7 people
I never reach out to a hotline because I thought it was embarrassing for me too do so and I ended up attempting, I’m physically okay now though. I just wanna say thank you to all of your hotline crew and workers who have to bare this. You save lives too and I have massive respect.
Okay okay so here's actually a funny dispatch story. I was in a youth police academy, and a group of dispatchers came to talk to us about what they did, basic training on dispatching, and gave us some call examples.
They brought up one where a girl was on the phone with 911, and her grandpa was having a seizure, so they walked her through how to help him as the ambulance got there. One girl in the class raised her hand and was like "was the call from [certain area] a couple of weeks ago?" and the dispatcher checked his notes and was like "yeah??" and she laughed and was like "haha yeah that was me calling. My grandpa is doing better now"
I was an EMT for a little while, my brother is a career Paramedic and one of the top trained medics in my county. The stories he can tell you would blow your mind. 911 dispatch is a hard, psychologically trying, and thankless job. But damn dude, when you are the one who has to respond to the scene of a 2 year old drowning, or grandma who just keeled over in front of her whole family... dude... I couldn't handle it. My brother has this one story about a van that rolled over and exploded, and after being on fire for 10 minutes, he had to clear the vehicle to make sure there was no one inside. Well, there was. And he was still alive, all features melted off and so badly burned he had fused to the car interior (upholstry). He promptly died, but he wasn't dead yet after being on fire for that long.
Emergency services are NO JOKE and if you see a paramedic in the near future, thank them. They see shit even soldiers at war don't see. (by no means do I mean to imply soldiers don't see some shit, they certainly do! This is why EMS and military get along so well, they both have some DARK ass humor)
I had an old friend get a job as a 911 dispatcher. In just a few months he became a completely different person. He was very kind and positive and became very dark and withdrawn. Definitely affected and afflicted. Definitely had PTSD very quickly
I'm at the part with the award ribbons and such, and I personally have to say that something relatively simple like learning proper CPR can have massive effects. My uncle has arrhythmogenic right ventricular dysplasia or ARVD which was undiagnosed and he has a heart attack+seizures one night while sleeping. His wife gave him CPR for over an hour until paramedics arrives and after everything, the coma, the recovery, every doctor definitively said that if she hadn't done that, he would have been braindead. The only reason he is alive to hug me when I see him is because his wife and CPR kept him alive.
If something like this were to happen in front of you, you would want to know what to do.
Dude I would never have the guts to be something like this. He is brave enough to stay calm in extreme panic, I don't know how he manages. Mans truly built different
Love this guy he’s like the VR chat therapists
I'm not licensed but I try to help as much as I can :)
I can relate to the calls staying in memory thing he said because I'm in the volunteer fire department.
The few severe to very severe calls that I had in my now 3 year carrer stayed with me until today.
What's really nagging is that like the 911 operator we don't know the final outcome of very severe car crashes if the person actually survived or not most of the time.
I can stilll remember the few dead bodys by door openings where sombody has died a few weeks ago and severely injured persons at a severe crash and it doesn't get better even if you kind of get used to sights like that.
911 operators have it as hard a fire fighter, police officer, etc. and I salute them for doing this work because without them we don't know what to expect.
Thankfully those types of severe (Level 2 - 3) calls are rare and most time we only have to deal with normal calls like helping to lift a lightly damaged car out of a ditch after a accident and etc.
'Uploaded five seconds ago'
Perfect.
This is a really underappreciated job. One of my best friends in highschool, his mom was a dispatcher. They also work some really crazy hours and shifts too. Should be working 16 hour shifts quite regularly. Sadly, my buddy had to grow up sort of on his own because of it. Like he said though, someone's has to be there to answer the phones.
Seriously, Hats off to every 911 dispatcher! Thank you for your service!
This is saddening
A public agency have capable people willing to do the job, but the job have shit schedules so people start quitting... That won't be the failure of people, that's a failure of bureaucratic bullshits.
Damn. The people at the phone are just as important as the people on the field man! You all are true angels, you are the ones receiving the literal calls for help
This video hits close to home cuz my own mother is a 911 dispatcher
What an incredible person. That man is a hero.
He is!
I met someone who works as a hospital tech about a month ago. He was talking to me and my buddy about just the most random things and mental health especially. Thats when I asked if he's seen some stuff. He goes like "oh yeah bro. Literally my second day i had to give CPR to a woman who had both her legs ripped off in an accident. I got her conscious again and she only lasted a couple more minutes and the feeling of having someone die in your arms even if you don't know them fucks you up. But fuck it we ball ya know." Gave me a different view of the medical field and God if this is something you experience on YOUR SECOND DAY.
I love my dispatchers, I could never do the job due to the fact that instead of being able to act I'd just only be able to sit there and listen. Any first responder job is hard, hang in there brother.
As a newer volunteer firefighter this puts a lot of perspective as to what our dispatchers go through before we even get on scene. Thank you for putting this out there and I hope there’s more people out there willing to help others in their time of need.
I work as a lifeguard and all I can say is it's very stressful and hard some times emotionally. long periods of boredom with lots of stress, and then parts of massive panic and adrenaline when worrying that your training wasn't good enough, or you can mess up, everyone will judge you and or can hate you if something goes wrong.
Talking things through with people is still a great deal , my online friends talked me through my darkest times and got me out of suicide multiple times
Azeal bro this is better than a podcast you are like a counselor lad.
I’m really enjoying the traumatic experience as I too suffer from both anxiety and existential issues. Your channel is a godsend.
My aunt was in a horrible accident a couple years ago in Wisconsin and was saved by a farmer who saw the accident and called the 911 operator and sent a helicopter to the Mayo Clinic. She was beaten badly and was in a neck and back brace for months. But without that quick thinking farmer and life saving operator we would be mourning the loss of my aunt, the life saving ER doctor.
I love what he said at the end almost made me tear up, the fact that everyone's situation is different and although my issue may be nothing to someone else but to me it's destroyed me. To hear someone else say that is really nice, people don't seem to understand that every little thing that happens in your life develops your brain differently so something massive to one might not effect someone whos childhood was almost the same but a little more positive than the other. Like a boy hearing man up paints a bad picture in my eyes, if he cries then let him express that feeling let your child be the person/ality they are meant to be.
The fact that someone is forced to act calm and robotically talk to someone over the phone while the person on the other side is probably being shanked or something... I like to think of myself as somebody who is emotionless and doesn't give a fuck, but I think this would be too much.
Edit: for context I'm gonna give an example. I never mourn. If someone dies, I shrug it off. I don't feel anything. It's like "okay so they're gone, hurr durr" and that's it. It's like my mind refuses to give a shit. But yet hearing stuff like this in the vid, it almost hurts to hear. And it sounds like it would be too much. I just don't get it.
I think cuz because dying is natural, but all these people are calling for help in extremely distressful situations that you yourself need to process and react to, but you're only allowed to do so in voice and you're basically blind due to the fact it's only a phone call. If that person is able to get help on time, great. If you're literally experiencing someone's death, that's another whole can of worms. Hugely stressful. Therapist's therapist typa deal.
Also might be due to the fact you're thinking about the process of death (which includes ways you didn't even think you or someone could die) and that adds to the panic?
What a disgusting place to be and work if your there it’s horrific how people can just say “so yeah their dead alright bye” it’s awesome how you can sit through that and accept it
What are they supposed to say? They have to work with that newly dead person now, he needs to be available again. No time for anything.
The working hours were insane though.
I get what your saying but from what it sounds like their just saying their dead unlike trying to saying that nicely and make them accept that their dead and help them get through it
@@slushetron I mean they are all adults and I’m sure they deal with these things a lot, so the units aren’t gonna sugarcoat what happened.
@@slushetron you know what you signed up for, it sucks, but somebody's gotta do it
Just wanted to let you know that I really enjoy the stuff you do and that I'm grateful that you are here :)
I'm just impressed that the storyteller was able to handle the stress of the calls. I know for sure I couldn't handle that kind of work. I don't blame him for quitting over hours, though; even if you've got the constitution for handling 911 calls, you've got a limit on how much your mind and your body can handle any form of labor. Weeks on end without stopping can break a person, and at some point you have to admit your limits for your own sake (and for the sake of dependents/loved ones) and just call it quits.
Azeal, you are one of the best youtubers out there.
I love your content.
Thank you for giving people an outlet to share their stories.
Thanks for your thoughts on homelessness. I live outside of Asheville, NC, and we have a bad homeless/drug problem. I've talked to doctors and nurses who describe insincere suicide threats. I can also see how a lot of folks may commit crimes to get arrested to avoid environmental threats like hurricanes or cold temperatures.
I wish we still had those facilities open (but not trash/abusive/etc). There should be somewhere for these folks to go if they are unable to care for themselves.
You sound tired, you sounded way more alive in your other older videos, I hope you're doing alright.
Yeah I was just a little out of it when I recorded this, I'm ok. Thank you for asking 💜
@@Azeal Good to see you're good, love your work and I wish there more people like you.
Damn just the intro hits hard
As a fellow first responder for the FD , stay strong brother
I’m glad he’s sensible. Instead of others who would just hang up or act rudely.
What a great interview! This operator is smart, passionate and gave a great detail about what it’s like.
Thank god for your work Azeal, these stories being told are the truest form of content
Thank you so much!!
my mom is in training to be a 911 operater
Maybe she will get some good advice and perspective from this video if you show it to her!
@@Azeal i might show it to her tomorrow she has an interview before her official trainings so i might show this to her after
@@kai_alex I'm curious about her reaction, so if it isn't too personal, would you mind telling us how it went?
@@CaptainCFalcon me waiting for a reply
Hey, not sure if it's just me, but i have the full bell notification on, and i haven't seen your last 3 videos, this one included. I was just checking to see why you haven't uploaded, but you had.
Regardless, thank you so much for making these videos. These kind of stories you will never hear about means everything.
Thank you, Azeal.
Wow this is absolutely intense. Listening to everything just hits you deep to the core.
I can't finish watching this video. I wish the best to any who feel thay they are struggling with life and that they try their best to keep going. I also hope that these amazing people get better treatment than they have currently, emergency call operators are so underappreciated and they deserve the same if not more respect than police officers. These people are really put through the rounds with their jobs and i hope that if any are reading this that you have an amazing year ❤
Mad respect to you, dude.
This is a great video thanks for your stories
"there's gotta be someone to pick up the phone" i think i just found what i wanna do with my life.
if you've got the fortitude for it, go for it! it takes a HELL of a person to do what they do, and from what i hear it'll either make you or break you. Someone has to be there to pick up the phone, and I hope whoever calls, hears someone as compassionate as you.
hey best of luck if you're still following that path, all of us need more people like you willing to man the lines
Dude… I feel so bad for this guy… The amount of traumatic things that some people go through…
Not just 911 but every emergency hotline have to deal with messed up crap.
May my fellow crusader thrive
Greetings from Puerto Rico. Thank you for your MVP service
Why do they even have an option for you to hangup with a single click? I figured it'd be several button combinations or something so you're definitely sure. Thanks for doing this interview.
I assume its for when the calls are complete and their job is done. That's what I'm ASSUMING at least. Don't take my word as certain.
I know for a fact I don't have the mental fortitude for this kind of work. Especially when lives are in the line. I know you can't save everyone. Quite a lot of these calls show that. But the will to keep going is something that I admire. Especially after 60 days. We have our breaking points. Some being the utter extreme and even beyond. Others being just a bad day away. I thank the both of you for being the people to listen and move forward.
God, you seriously need guts to do this. I’m glad some people actually try to help others though.
Surprised you don’t have more followers. Very interesting channel with a wide range of topics imo.
For every piece of sanity lost it is a battle waged to protect people from themselves and for every live saved is motivation to protect more and more people and for every story told bring more determination into others. That is the true cycle of self sacrifice
Hey azeal, just joined your patreon.
Thanks for for your content !
Thank you so much for your support!! 💜
@@AzealYour very welcome!
You should totally make these a podcast.
Ayo Azeal.
I don't exactly have VR or anything and I highly doubt you're reading this but like:
I've gotten a lot of troubles on my mind lately and I'd really like to talk about them in a video to get my voice out.
I've been working with music for a few years now and my experience has been one hell of a time, both before I got into music and after.
This broke my heart 😔
Damn man the beggining where he says mommys one the couch and not breathing I I felt that on another level happend to me as a kid so whoever those paramedics were and the 911 operator thank y'all
I realized that this guy was a dispatcher for my area. He said he is in Florida and that there were 7 Michaels stores in that city. I looked it up, and Jacksonville, Florida is the only place that has 7 Michaels stores. Weird to think that all these stories happened in or around my city/county.
You are best podcast
I wanna hear more from them this guy
The only reason I’ve had to call the cops is to report lost children at work. Fortunately, none of them were abandoned and each got home safely.
This man is a man who needs more respect and help with his job. 7 days out of 365 days of free time. This man probably needs a thing.
I work at a hospital doing emergency cleanup. When a call comes, my headspace changes. I call it 'Go Mode'. When I'm told what kind of clean it is and where, the Go Mode switch gets flipped and I'm immediately running through the required chemicals, PPE, and script. Been working it since 2018 and the manual labor is starting to catch up with me. I still really want work where I can be an immediate help to someone. Would 911 operating be a good fit for me?
I've got experience with: maggots, rot, amniotic fluid, seminal fluid, and of course blood + vomit. I'm used to calming/talling down passersby, patients, staff and family members, but what I'm NOT used to is staying present for the entire duration of a scene. It's usually a "get in, clean, get the hell out of the way" kind of situation.
I like the part 911 storytime said about the genuine scarcity of noninterpersonal violent crime. It really doesn't happen all that often without some form of rationale
It's rough. I'm not an operator but had an experience not too long ago that'll stick with me for the rest of my life.
On the video about having to shoot their dad to live at around 14:02 I could picture myself standing there. Stuttering with my jaw open, lost for words. There wasn't that much detail which is good but it has a huge impact on imaging. But to experience it first hand is just terrifying. Everyone here just has a huge mental capacity to cope with all this and I hope all this never happens to anyone else. The world is a cruel place
this dude is so wise
doing that would break me, you are alot stronger than me
Dispatchers are really underappreciated and under paid af the only time we seem to hear about dispatchers is when one does something awful but never just general appreciation like officers do
Oddly, hearing these stories from 911 and such haven't scared me away from going into Fire. If anything, it's made me want to join more to help people even more.
I also don’t understand why it isn’t a remote-doable job. Provide workers with the computers, maybe even micromanage by webcam.
wow, this is just, wow
When you think about it, it's better than nothing.
“I thought most people were smart”
Oh you sweet sweet child. We’re all animals at the end of the day.
Do you ever think about putting these on spotify?
omg I need a t-shirt that says "normal human behavior"
I tried to become one the guy who ran the dispatcher and call takers was let's not say he was a great guy in 6 months he ran of 75 percent of the staff and fired me in training. Come to find out the Monday after I was fired he was let go and no department has been willing to hire him. But some of the stuff I had to listen to in training it was brutal just having to sit there and not be able to do anything to help them.
My guy is guna be a goat (jamal)
"I work in florida" dispatcher max difficulty
Your channel doesn't have any videos currently, I would love to learn what you guys go through, what you have to deal with and the calls you receive so if you could upload videos of this it would be very appreciated. Thank you in advance and take care.
Looks kinda underrated, only 40,000 views? That's not enough awareness.
Actually it reminded me of when I was in middle school ,just came to school and decided to use the phone from the phone booth and I called 911 . Why? I don't know I was fking curious at the time but I was also scared when I called it ,and they answered ,right then and there I quickly end the call cuz I was scared they'll track me or smt and I told myself not to do it again 💀 plus I had anxiety dealing with phone calls
You should have just ordered a pizza to your class.
@@HelloWorld-lg1pz 💀yk u can get into a big trouble right and I rather not waste someone else time