Mazda Has Mostly Fixed The CX-60 (Suspension Change & Transmission Update 2024 Review)
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- Опубліковано 11 чер 2024
- Detailed review of the suspension and transmission changes made to the 2024 Mazda CX-60 in response to criticism from media and owners.
Mazda has acknowledged that the ride quality, body control and transmission shift quality of the CX-60 luxury SUV wasn't right from launch.
We had one as a long-termer and came to those findings:
Now, the CX-60 has a new rear shock absorber and new transmission software. We try out one of the first cars in Australia to be updated.
Since October 1, 2023, cars have been built this way from the factory, while CX-60 units built before that date are eligible for a free upgrade conducted at a Mazda dealership.
The verdict: the transmission is fixed (at least on this diesel tester) and the ride quality and body control is 40-50% better.
Chasing Cars makes Australia's most independent new car reviews. - Авто та транспорт
Honest road testing is important. It is what we try to do here. We appreciate Mazda has made these effective changes. We'll test the PHEV and petrol engines in time. If you'd like to watch my original long-term review (before the suspension and transmission changes occurred), here it is: ua-cam.com/video/2iisRWOQWoM/v-deo.html
does it now drive as well as a CX-5 diesel ????
Interesting question. Engine-wise, the CX-60 is better. Handling-wise, about as good as a CX-5 diesel or maybe a little better. Ride is just different - the CX-5 is disciplined but occasionally sharp on its 19-inch wheel option. The CX-60 is never sharp. It is now well-disciplined, although really nasty bumps taken at speed can still cause too much vertical motion from the rear axle, which doesn't happen on the CX-5. I wouldn't say one is better or worse now. They are quite similar in results, both sporty, both firm.
@@chasingcars i bought a cx5 diesel early last year as i was waiting a long time for the cx60 to get here,and have not regretted that purchase,,nice push back in the seat and exceptional klm per ltr 7.2 over the life of the car,,i just ran out of patience after watching all those overseas reviews over a long period,,so o thought i would get the cx5 and keep it a few years and wait and see how things went with the cx60,,,so im glad i have waited,,i did get to drive a petrol one when mine was in for service and while the power was nice the gear changes were all over the place, so i will request a diesel one for a day on the next service,,this is my second mazda ,first being a 3 astina,,such a well sorted sporty drive ,,only went to cx5 due to a back injury ,,the higher entry point us essential for me now,,ive watched a lot of your reviews over the years and your team do a great job,,,one more thing Mazda for me have always been terrific to deal with ,from servicing to fixing any small problem and price of service ,cheers
All credit to Chasing Cars’ review.
I own the petrol Azami sp, an have had the upgraded suspension rework. The front suspension has had no rework done to it. Driven it from Cobar to Broken Hill . That road is a shocker for cx60. The front suspension bottoms out an feels like it is going to start flying. The road is full of waves. Replaced the front tyres at 7000,klms. The toyos go fish scaly. Replaced with Hankooks an seem a lot better an less road noise. Tom needs to go outback to really test the suspension. That road he retested on is in comparison like the autobarn.
We all make mistakes even if you a Giant company. Shout out to Madza for updating their faults and making them free off charge to existing cars. That's what I call "keeping your customers and reputation"
Now let's see dealers get on the front foot to ensure customers are made aware of the changes.
Hopefully they do it to the cx90 next
The fact that MAZDA have actively responded to concerns is a credit to them. I fail to understand how such a vehicle passed trials in Australian conditions. The issues would surely have made themselves obvious in any test here. This is a big investment for MAZDA needing this vehicle to be successful, and one does expect some teething problems in any new model but this seemed to slip through the testing. well done on your reports on this vehicle. I would like to see this vehicle and the Series become a real success as it has so much potential.
It's not just Australian road conditions, mate, but globally the complaints have been the same. I'm from Southeast Asia with bad roads and potholes here and there, and we are still not getting the suspension upgrades as of today. Hopefully Mazda Philippines does something about it.
Yes, it's interesting. I think the launch may have been a little rushed and the corrections are now coming.
The release marked for CX-60 was Sweden and when swedes did the moose test with PHEV, the tire burst and damaged the rim.
@@lanla6838z so they ignore road tests in this country?
@@rustykilt No country can comment on design features good or bad. However, Journalists can say whatever they want.
It's like saying a cheap android, TV or car etc cannot be sold in australia.
It can, so long as it comply with safety and laws of that country.
The perceived quality of a product is up to the customer to determine and up to journalist to moan.
Kudos to chasing cars for telling it as it is. No sugar coating, none of that bs marketing. Thank you!
good journalism, a dying breed
Thanks.
Kudos for Mazda. This is what I call a premium product and premium manufacturer, because they intend to make their product better, and they listen to the criticism.
never thought of Mazda being a premium manufacturer before but yes credit to them for not avoiding the issue.
I'd like to know why they think a 40% suspension fix is good enough though
releasing a new car with obvious faults, not subjective preferences, is hard to take
I hope they weren't treating the general public as beta testers.
Mazda does deserve praise for listening and developing a solution relatively quickly, though it should have been right from day one.
@@seth1455 I think it is not a 40% suspension fix, but a 40% improvement from original suspension.
Mazda is not premium. They have massive issues with part tolerances which results in a variety of problems. Knocking suspensions, steering issues, gearbox problems and so on. Last but not least the cars lack finish. Everything seems quite cheap and flimsy. Metal is very thin, paint is incredibly sensitive.
They also lack finish in terms of ride quality and road noise.
They are quite far away from premium in my opinion.
I got my CX60 last month in Dubai (petrol 3.3L mild hybrid), absolutely no issues on transmission (smooth, no abnormal noise). Happy to see mazda had fixed that!
dubai have one of the smoothest road in the world basically, they don't have any reliability issues to the ride, etc, it's just the fact that it's not as comfy as it could, or not class competitive comfort wise, they made it sporty on purpose, but the end product is something that rides too hard for a small luxury car, yet still floaty, maybe simply underdamped shock absorber and overly stiff spring rate
Thanks for the video! I am seriosly considering to get the PHEV on a novated lease, and it's really nice to hear that the suspension has an improvement and the transmission much better! Looking forward to seeing the updated PHEV review!
Thanks @chasingcars for this wonderful update!
Took delivery of my d50e GT MY jul’23 today and dealer offered the updated ‘softer’ suspension at the first service. Basically said test it for a few weeks and then report in if you want the update. So nice to see your experience and I will be taking it up the mountains this weekend to get a feel for the ride. It’s a nerve wracking decision as this will be a long term investment and it’s a one way change over for the suspension components. (I did watch your initial video closely and I hear that word refinement) in your opinion, What should I be looking out for?
Hi Tom, good video. Could you please confirm if the new model CX-70 has same issue or not at all? Thanks
Props need to be given to Mazda on this. Good on them for actually coming out, acknowledging the issues, and at least providing a "suitable" fix to resolve the issue.
This is why good journalism is a must from independent outlets, because it can cause things like this to actually happen.
Good job guys!
Thank you for this update!!! VERY helpful. I think this car is so much better looking on the outside as well on the inside compared to the rivals - these improvements from Mazda just seals the deal for me... Put this next to an X3 or an RX and its actually laughable how much beefier and larger and better looking this car is!!
Thanks for the update I have my cx60 booked in for these changes next Thursday the dealership have been very good the service manager has keep me up to date I Sam a long term client of this dealership Frankston Mazda . Keep up your reviews alway interesting Jack
Did you maybe have a chance to test PHEV version woth upgraded suspension and gearbox?
Have you noticed problems with driveshaft as well? Our phev vestion around 60 km/h makes resonating noises and causes vibrations. So annoying. Replacing the drive shaft twice had no effect. Do you know anything about this problem?
Excellent, thanks for the video! I'll ask my dealer about this, I am assuming that the changes will also be rolled out on European markets?
I've got a cx60 and I agree with this. I would class it more of a sports suv as I have the phev version which goes quick for something this size.
Interested in your thoughts on the PHEV after the changes.
As a p50e evolve owner I am irritated with the power delivery/transmission weirdness.
Crap suspension isn’t even as annoying as the sticky steering that makes it dodgy to drive on the highway.
Then again, I got the evolve just for the 18” wheels to help offset the crap suspension 😂
Does this also applies to the CX90?
Here in the Philippines, they had a recall for the steering wheel worm gear?
How can you compare a VW Touareg with air suspension or BMW X3with adaptive suspension and say they are better? Of course they are as the CX60 is just a basic suspension. You need to compare apples to apples. Having driven a Q5 sline the Mazda is a better suspension. Bear in mind, it has 20inch alloys, so most cars with that size of wheel have issues.
So does the CX9 drive better?
Does the CX9 AWD have better suspension over pot holes and is the transmission better or shifts smoother and sportier
I know Mazda is a smaller car maker and that their cars tend to have closer to 10 year life cycles due to that
And when I saw Mazda jump into the premium market I really loved it, but then as time went on the disadvantages they have against bigger brands started surfacing, just like the transmission and ride of the CX-60 or the US version of this, the CX-70, just being a CX-90 with a different bumper at the same price 💀
And I thought we were going to be doomed to that for 10 years. But to see Mazda actually come back to update their cars and to attempt to fix those issues gives me massive respect for them :')
They may have needed more time or lack some of the budget, but they want to do things right like they always have. ❤️
Mazda, if you're reading this, well done, I love you, and I'll never leave your side just for this action :') ❤
Great follow up review guys. Did Mazda give any advice as to how they are rolling this out for the early 2023 model existing customers? Will it be a voluntary recall or do you have to contact the dealer and ask for it? Any TSB or reference number to quote?
The dealer contacted me almost as soon as I read about it online. Got the parts in a week and installed this week. Got a loaner car and all for free.
when will the upgrade be available in Europe?
When was your car produced? Mine even though I've got it in 2024 the fabrocation date is september 2023. I still feel the jumpiness quite hard
Hey Tom, kudos for the good journalism. Since you had a diesel CX60 as a long termer, I just want to know if you had any issues with the DPF with city, non-highway driving?
Hi, I own a Diesel since November 2023, 16200 km so far. I do drive in the city, in awful traffic, 4 days out of 7. The 5th working day and the week-ends I go for longer drives, but I do it every week to give the car a chance to burn and clean whatever she has to. So far no issues with the DPF, not even Fast Idle Engine Cleaning. I'm also very happy with the car overall.
@@elenagageanu456 That's great. Thanks for sharing your Mazda diesel experience with us.
How does it compare to a Lexus NX FSport? Thanks.
When you say transmission is fixed, how this gear box compare to torque converter?
Anyway, great review as usual. Thanks, Tom.
Thanks Tom Baker for honest reporting without fear nor favour. As an owner of a CX60 Straight 6 Azami I’m looking forward to the suspension upgrade. I had a safety recall on the steering and had the transmission upgrade and agree it’s almost a new car…once the suspension is fixed it is going to be a great car for the money.
Thank you for the update. The Phev is now becoming interesting.
Really need to drive that one, because it was the worst in terms of body control.
they should upgrade all cx60 all over the world not just australia, it would be unfair for us
they are, at least in europe they already offer this, I'm going to get mine upgraded after the holidays
@@AndreiXd23 really? i hope we will be eligible also in our country
@@kooob81 quick advice: your local dealership might be clueless to this, so contact the mazda hq that is responsible for your whole country
I saw a police cx60 on the road today. I noticed that the rear of the car seemed to bob up and down constantly. Like it was underdamped.
Probably needs frequency selective dampers at rear.
Which country and state can I ask? Thanks
Great vid , looking to upgrade from cx5 to cx60 how did the mild hybrid system work .
Some reviews I’ve read say it’s a bit clunky.
Hi Mark, thats exactly what I did. Had 3 CX 5s and loved them. The CX 60 is exactly the next car I wanted since Ive been driving diesel since 2012 and I love the Soul Red colour. I expected getting the 1st edition of this new model was risky so I caught every online review that existed before I bought. I just had the suspension/transmission fixes installed this week and Tom is correct. It has fixed the ride for the most part. Big speed bumps still give it a little goose but nothing like it was. The ride on smooth highway has always been great and I really enjoy crusing up and down the motorways. I will be taking a trip down to Fitzroy Falls and Berry soon to test out winding bumpy roads next. The hybrid system works fine. I never liked the iStop feature so I always cancel it except when cruising on the highway. Get some great gas mileage then. round the city of Sydney Im a bit heavy footed so Im getting around 8.5l /100 with the iStop off. My CX5 didnt do this well and it was a lot lighter.
Thanks Pete , looking to upgrade in about October. Going to have the cx5 serviced in a few weeks so will take a cx60 home for a few days if Mazda will let us , I don’t want to just take one around the block for a test ride like to put a few 100 km into one before making a decision.
Do like the Kia sorento as well going to have a look a both , I would like to stick with Mazda as this will be our third Mazda in 7 years .
Thanks for addressing this issue. Could you please provide the part number for the new damper?
Having looked forward to the CX 60 PHEV, the test drive, more than a year ago, was a pretty huge disappointment. Ride quality and transmission. You ask yourself, is it just me? The transmission was weird and just incomprehensible.
Keep up the good work Chasing Cars. And Mazda, speaking as a Mazda fanatic , what on earth were you thinking???
So can I get my car fixed if I ordered got it January 2024 and supposedly it was produced September 2023?
Arguably the best motoring journo around. Good work.
I can’t believe they allowed it to be released with these faults, and your concerns have been mirrored around the world, especially the transmission.
Do you know any details about possible new Mazda 6 coming to market? I mean, who needs something high on wheels and heavy when you can have something better :)
An electric Mazda 6 replacement was revealed overnight in China, but it is not based on the CX-60's Mazda-developed platform - it uses a platform from a Chinese brand that Mazda cooperates with in that country. Still, would love to see it here one day!
I really don't know why they don't release this in North America and just take the CX - 5 off the market. Pretty sure this will be their best seller if they do release it. It's crazy.
Hey Tom, I have a petrol CX60. My local dealer confirmed my car is eligible for the suspension work but were unaware of the transmission fix. I called Mazda Australia today to enquire when the transmission fix would be available. The person I spoke to at Mazda Australia did not know anything about the transmission update at all! Did your contacts at Mazda advise when the transmission fix would be available to owners? Great work on this issue by the way - Thank-you
I also have been in touch with Mazda Australia last week and today and they have no idea about the transmission fix. The call centre was essentially useless as all they advised is to go back to the dealer which I advised I already have twice. I asked to speak to a manager at Mazda Australia to discuss and Mazda would not escalate my enquiry and promptly hung up the phone. Quality customer service! Seems as though the left hand doesn’t know what the right hand is doing. Going back to dealer again this week to find out what is going on.
I would love to see the detail review on petrol CX60 asap.
I have one with updates installed. I was already a happy owner but I say it's a good change. It hasn't lost the sporty feel but more compliant over crappy roads. Happy with the service I got from Macarthur Mazda.
Has the road noise improved with the retuning of suspension @Chasing Cars?
I can’t say I noticed a significant change in that area.
Well done Tom. A good result
How would you compare this now vs rx 500h or an equivalent grade (350?)
I still think the RX rides better and has better body control, but previously the Lexus was superior to a substantial degree. Not the Lexus is better in terms of ride to a somewhat noticeable but not overwhelming degree.
So Mazda has put the Koni Special Active Suspension in the Mazda CX-60. That´s a very good Sign for them. They take care of their Customers. Chase Cars are my favorites. Very good Reviews.
How do you know its a Koni solution?
You guys and savagegeese were the two media outlets I’ve heard of that both noticed issues with the suspension and transmission timing of the new large mazda cuvs, the CX-90 in the case of savagegeese.
I would like to let you know the upgrade to suspension of my cx60 what a difference much better thanks to chasing Car input . Would like to thank the team at Frankston Mazda Jack Meyer
Honeslty well done to Mazda for the wide range of support they gave to customers and addmitting they stuffed up which is rare for them.
what about the diesels that were built before 28th March 2023? do they don´t get the upgraded suspension?
If your in Australia then yes as well as a powertrain reflash.
Why do I see (in QLD) the CX-60 is mainly powered by the PHEV system rather than the highly-anticipated 6-cylinder engines?
PHEVs sold for under the luxury car tax threshold attract additional tax incentives for salary packaging customers - namely a full waiver of fringe benefits tax - that is one possible reason. The non-PHEV versions aren’t eligible for that benefit.
Is there any reference to official notice by Mazda that it will fix existing cars?
Upgrades are for global market?
What about CX90 ? Because it has the same issues ?
Thanks for sharing
I was offered the suspension change but declined as I could not fault it! I have a petrol 6 gt and found the suspension slightly better than the cx5 I traded in!
If you try a demo from a dealer, reckon you can be assured it has the improvements? And same if you buy a demo? The dealer could just claim the fixes are in place?
Update: the first dealer we visited wasn't aware there was a transmission or suspension upgrade. The second dealer: had heard demo units, near new or new MY23 may need the fix, but was totally unsure IF or when they needed to be added... total confusion all around
Love your work….
I was really happy with my CX5 which I replaced with CX60 3.3 DIESEL
After 4 months I was forced to replace the complete engine
Later after 1 month the problems with steering wheel had to be fixed
After 10 days the problem with AD BLUE required the new control board
Still have a lot of problems with radar sensors which MAZDA dealer is not able to solve
Never before has so much exterior size translated to so little interior space. Coupled with the high price this is a hard vehicle to warm too.
Now maybe they can do the same for the CX-90 in North America?
Good, but if paying about 80k I would want an excellent suspension fix. Our crap Aussie roads keep getting more crap every year. My CX5 seems ok though I still try to dodge the bad holes.
Agreed, the expectation should be very high north of $80K driveaway, which my long-termer was.
Nice omega seamaster bro
Mazda why can you just ad higher profile tyres and active dampeners in your car?
The fact that Mazda clearly prematurely released their new large format vehicles is beyond belief. Unfortunately the rubbish suspension isn’t the only problem. Such a shame.
It definitely seemed half-baked at launch. It's now perhaps ¾ baked.
How is xuv700 doing in terms of sales? Have you heard of feedbacks from owners?@@chasingcars
Is it the same with the cx90?
CX-90 was allegedly built this way from the start, so I’ll need to test one myself and give you my honest view - haven’t spent enough time in that vehicle.
no one complained about the CX90... but I'd expect some tunings as well
as said in the video, never buy brand new generation / engine / trans cars.... not even Toyota get it right the first time
PHEV please
how to tell whether my Mazda CX60 is eligible for an upgrade?
just check with your local Mazda dealer, they will let you know if you are eligible. Got mine upgraded last month, significant improvement.
Tom what are you doing wearing a real watch again. 😊
Mazda upmarket luxury SUV over 80k still haven’t got a better lane centring assist same as entry level car like Hyundai and Kia on highway. What a shame Mazda. They treat Aussie drivers as their lab rat to test their new product.
I bought the 3.3L turbo mild hybrid SP. Loved that car. They are offering me a "Comfort Suspension Enhancement Recall." I am wondering if that will make my car less firm? I kinda like the present ride.
I'm in the same boat wondering. The ride is already pretty good and it handles when driving aggressively. My only criticism currently is the rebound is a bit much on speed humps at the shops. Apparently the iStop gets disabled too which means it's no longer really Hybrid.
@@aygeeninty771 my issue is with rattling noise whenever I go over a bump or turn hard. The things in the car gets rattled.
Service update. Mazda replaced the rear shocks and install a bushing or something to prevent the rear from bouncing up too quickly. Mazda also installed new software to address the drivetrain issue when switching from mild EV to petrol. Overall, I'm happy with the suspension now. More comfortable, less upward bounce on higher speed and no more rattling feel or sounds. However, I'm not sure about the new program to the drivetrain. It's smooth but kinda lost that bolting out of the gate feel. Less pick-up.
@@presentelaw thanks for the update. I'll see what I can find out regarding power. 🤔
@@aygeeninty771 I did not mention that Mazda also installed a bolt to the front shocks as part of the recall. I just read about it on my invoice.
At 6mins 40 I thought you were going to bounce out of the seat or get whiplash. 40% improvement over dismal is still poor I'd judge. Nope no thanks
Good to hear it's better but no way fixed. Wonder if Mazda will continue running changes in the future
Transmission I'd say is 100% fixed (on this diesel tester), whereas the suspension is more like a 40-50% improvement. Very noticeable, though not still not what I'd call perfect. Remember, I am picky. That's my job!
can you please do a video on best dashcams available in Australia
To be honest it’s not our specialty, so you may find that other expert channels know better about the best dash cams.
Man the CX-60 looks good. Too expensive for me though.
I don't understand why we dont get the cx 60 in the american market.
Chasing Cars. I’ve had two CX5 AWD diesels 2014 and 2017 and both engines died at just over 100000km.
All service done meticulously on time/km.
I drive around 40000 km per year so not caused by short drives or aggressive driving. Eg I get 65000-75000 km out of factory tyres.
Noted my experiences is n=2. The stats are against Mazda diesels. Not sure they have fixed the problem so I would not go anywhere near diesels from Mazda. Proven later by court case with ACCC.
Mazda did change the engines under warranty. However we have no confidence in their cars.
Mazda would have to take my two cx5 back and give me a petrol to get me back to Mazda.
Currently driving a RAV4 with confidence.
When do we get the CX50?
They did nearly everything they needed to. But then they added their own gearbox and stupid suspension tune.. A very costly mistake for Mazda.
Well done Mazda.
Eh, who wants to repair a brand new car. Often the dealer just wants to fix it and get it out asap. You risk other issues showing up after the "fix"
I was so impressed with the cx60 I went straight out & bought a
Lexus 350h fsport....
Lies. They don't even take orders for the Lexus.
Your test road looks too smooth. No potholes there buddy.
You’re quite wrong - it was clearly explained in the video that our test track is NOT where the suspension was tested. Thanks.
40 out of 100 is a fail is it not ?
It would be - but it wasn’t an objective 0 out of 100 before the fix. I’d say it’s now a pass or a low credit if we want to use university marks.
@@chasingcars fair enough. If I’m going to spend 80k on a car I want a distinction.
I think that is very fair.
Really nice car that would appeal to BMW X3 fans…
Sorry, but Mazda should've tuned their suspension and trans from the beginning. Esp for a SUV being over $60k. They're just resting on their previous success to be lazy.
Yep, totally agree this should have been correct from the start.
the wierd thing is, that the PHEV was way worse than the diesel, but even that suspension was so bad. I don't get why you want such a car to be firm? make it comfy, and offer a sport suspension for those, who like it sporty... the suspension was the reason not to buy this car. sad, that in EU u cant get that cool interior trim with the brown leather and the posh looking wood
It's was a pity to hear the cx60 had issues with suspension and gears. Still compare u
It with cars with adapative or airquspension is not honest. Indeed those make a car very soft but also not always perfect, eg i have an older F series BMW with the m adaptieve damping well honestly i also hate it in comfort it makes the car having touch body roll. The thing is should a suv be sporty? If yes then i will need to be suspensed hard . Also you are driving the car empty. It's designed to bring the kids to school or carrying lots of cargo . Maybe then the rear will be less jumpy? Its a pity the car is still not perfect It's a beauty and the interior one of the best classics one you can still get.
I recently had a software update für the 8 speed auto of my d’idéal 3.3 254 jp but now it downshifts much too easily as if the engine hazz as no torque! I had steering mechanism replaced too, hook software did not work and is not able to come out, etc. I’am sorry Masada but I trade it after 11 months, not talking about the soft chassis setting, vague break pedal feel.
If y’all noticed, there are a lot of “not quite” in the video. And for that, I’m not quite sure I’m paying my hard earned money for a not quite car. Rather pay 10k more for a Lexus. Thanks Chasing cars! Great video.
If Mazda can listen to their customer's feedback, Mercedes-AMG should do so too. Stop with the hybrid BS please.
Well done for Mazda
Mazda should have brought this to the U.S. but they gave us the crappy CX-70 instead.
When you're competing with the X3, this is still an inadequate offering.
Right... x3 with a 2 litre is like over 90k. G40 GT is 69k with a 3.3 motor.
Never buy the first year of anything and wait much longer if you can.
Ride was shit and specifically the petrol only model transmission. I returned my car for a full refund.
Strange that Brighton Mazda knew nothing about the transmission issue and have no idea when it is going to be fixed. Had to raise the suspension issue with Brighton Mazda before they advised there is an upgrade on offer. Where is the comms from Mazda Australia to the owners regarding these issues. It all seems half baked to me if I have to research fixes for my car rather than Mazda being proactive about the problems.
Interesting. I'm also a Brighton Mazda customer. They notified me about the suspension upgrade early last month and performed it on 18/4. (Noticeable improvement.) But, despite a couple of queries, have yet to speak with someone who has even heard about the transmission fix. Hoping to hear more today.
I believe the email was circulated to dealers last thurs/friday. I was at my dealer on Friday afternoon collecting after steering recall and they offered me comfort pack optional recall. Rear shocks, powertrain control module update (including iStop delete)
Here's an update regarding the PHEV model...
My salesperson checked and found no equivalent (to the diesel) PCM upgrade.
But he did find TCM software update NS028_24. Description: "When driving at around 100 km/h in EV mode and decelerating with the accelerator pedal not fully released, some customers may feel a temporary vehicle acceleration. If the accelerator pedal is fully released, the symptom does not occur."
I'm not sure if I've had this experience, as described. Perhaps it's what I would describe as a noticeable 'clunk' in the transmission when decelerating at ~60km/h, which I've experienced several times. (Anyone else?)
Anyway, I had this update installed on 16/5 ... but have not driven the car enough since to observe any change.
The suspension is the least of the problems for Mazda. Its the price. A plug in Azami with sport pack pushes $100000 drive away.!!!!That’s Lexus NX money.
For a channel which prides itself on ‘honest’ reviews where’s the outrage.
Only savagegeese is addressing the runaway cost of cars.
They had suspension issues with the early CX-9 models (2016 onwards) and had to do a similar fix… love mazdas but would never buy one again.
It's funny. Mazda has a pattern of doing this. In the CX-60's case, it was much worse than usual. But why Mazda can't seem to bank the lessons it learns in fixing ride quality and NVH over the lifespan of a car, then using those lessons on the new-gen product, evades me. CX-9, previous-gen Mazda 3, current CX-5, all significantly improved over time - much moreso than most.
$77,000 for a Mazda, no thanks. 😂
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