Great, how does this integrate with Woocommerce subscriptions, as well as the default user accounts on Wordpress? Can people login with their normal user details and view their points/reard page, or is it separate?
@RobertDigitalArtist We’d like to let you know that with the WPLoyalty plugin, customers can earn points for both the initial purchase and renewals made through WooCommerce Subscriptions. However, it is currently not possible to use earned rewards on subscription renewals. That said, we’re actively working on an add-on to support this functionality in the future! As for displaying points and rewards: - Customers can log in with their default WordPress user account credentials to access their points and rewards. - By default, points and rewards are displayed under the ‘Points & Rewards’ section within their My Account page. - Additionally, you have the flexibility to create a separate Loyalty Rewards Page for better visibility and customization. You can refer to this guide for instructions: Creating a Customer Reward Page (docs.wployalty.net/quick-start-guides/creating-a-customer-reward-page) We hope this helps! Let us know if you have any further questions.
Thank you for your comment and feedback. If you have any questions or encounter issues, please reach out to our dedicated support team for assistance. Your satisfaction is important to us. 🙌 wployalty.net/support/
Hello! Thank you for getting in touch. From WPLoyalty settings, you can change the text "points" to "Tokens". Here is the example screenshot: nimb.ws/aWbuAmP (go to Wordpress back end -> WPLoyalty -> Settings -> General settings) We hope this clarifies things for you. If you have any further questions or encounter issues, please reach out to our dedicated support team for assistance. Your satisfaction is important to us. 🙌 wployalty.net/support/ Thanks, Team WPLoyalty
Hi @michaeltobie4095, Thanks for reaching out! To view their rewards, customers can sign in through the loyalty widget or the account page (depending on your store’s setup). If you're using WPLoyalty, make sure the "Rewards Dashboard" is enabled so customers can easily check their points and rewards. If you're still having trouble, feel free to reach out to our support team for assistance! [wployalty.net/support/] We're here to help you get everything running smoothly. Best, Team WPLoyalty
Thank you for your comment and feedback. If you have any questions or encounter issues, please reach out to our dedicated support team for assistance. Your satisfaction is important to us. 🙌 wployalty.net/support/
The plugin is still getting updates etc? It would be great to create unique codes for refferals for clients. Not just link. Plus those codes could get a benefit/free product/discount for friend being referred
Thank you for your comments and feedback. Your input has been included in our list of customer feedback. If you have any questions or encounter issues, please reach out to our dedicated support team for assistance. Your satisfaction is important to us. wployalty.net/support/
I found this plugin really good, just have one question if someone earns points for the referrals only, will he still be able to redeem those points? If so, can we apply a dependency that if their referral spends a certain amount then he will be able to redeem those points?
Hello! Thank you for getting in touch. Could you please submit a support ticket at wployalty.net/support/ for prompt assistance from one of our support engineers? Thanks, Team WPLoyalty
Hello! Thank you for getting in touch. To hide "Purchase and earn X points" message, go to WPLoyalty -> Campaigns -> choose the created "Point for Purchase" campaign -> Advanced Settings -> Where to show the message? -> choose "Hide the message" and save the changes. Here is the screenshots which might be of helpful: nimb.ws/sKWJDL nimb.ws/Zsunli (you can either hide the message or display it in "Product List Pages only) I hope that helps! If you have any additional questions or need any other assistance, please submit a support ticket at wployalty.net/support/ for prompt assistance from one of our support engineers. Thanks, Team WPLoyalty.
Hello! Thank you for getting in touch. Could you please submit a support ticket at wployalty.net/support/ for prompt assistance from one of our support engineers? Thanks, Team WPLoyalty
I am wondering a couple of things about the review product campagne. If one of my customers buys 4 different products for example, is he able to review all 4 products and redeem points for all 4 reviews? Is it possible for him/her to redeem all the point at once? I want to give 1 euro discount for every review the customer places. Is that possible? Is the customer able to use all the discounts in the next order?
Hello! Thank you for getting in touch. Could you please submit a support ticket at wployalty.net/support/ for prompt assistance from one of our support engineers? Thanks, Team WPLoyalty
Hello! Thank you for getting in touch. You can translate easily to other languages as we provide options to translate the WPLoyalty using plugins like Loco Translate or WPML. Step by step guide to translate using LocoTranslate: docs.wployalty.net/translating-wployalty/using-locotranslate To translate dynamic strings like Reward titles and descriptions: docs.wployalty.net/translating-wployalty/using-dynamic-string-translation-add-on-plugin-by-wployalty I hope that helps! If you have any additional questions or need any other assistance, please submit a support ticket at wployalty.net/support/ for prompt assistance from one of our support engineers. Thanks, Team WPLoyalty.
Great, how does this integrate with Woocommerce subscriptions,
as well as the default user accounts on Wordpress?
Can people login with their normal user details and view their points/reard page,
or is it separate?
@RobertDigitalArtist
We’d like to let you know that with the WPLoyalty plugin, customers can earn points for both the initial purchase and renewals made through WooCommerce Subscriptions. However, it is currently not possible to use earned rewards on subscription renewals. That said, we’re actively working on an add-on to support this functionality in the future!
As for displaying points and rewards:
- Customers can log in with their default WordPress user account credentials to access their points and rewards.
- By default, points and rewards are displayed under the ‘Points & Rewards’ section within their My Account page.
- Additionally, you have the flexibility to create a separate Loyalty Rewards Page for better visibility and customization.
You can refer to this guide for instructions: Creating a Customer Reward Page (docs.wployalty.net/quick-start-guides/creating-a-customer-reward-page)
We hope this helps! Let us know if you have any further questions.
Can you set the rewards to be a range of products that can be purchased (instead of having a set discount)?
Thank you for your comment and feedback. If you have any questions or encounter issues, please reach out to our dedicated support team for assistance. Your satisfaction is important to us. 🙌 wployalty.net/support/
Thank you for this video. Can I change the word points to tokens? I have reward tokens instead of points.
Hello!
Thank you for getting in touch.
From WPLoyalty settings, you can change the text "points" to "Tokens".
Here is the example screenshot: nimb.ws/aWbuAmP (go to Wordpress back end -> WPLoyalty -> Settings -> General settings)
We hope this clarifies things for you.
If you have any further questions or encounter issues, please reach out to our dedicated support team for assistance. Your satisfaction is important to us. 🙌 wployalty.net/support/
Thanks,
Team WPLoyalty
My question is how do the customers sign in to view their rewards
Because we've tried it
They do get their points but no way to sign In to view it
Hi @michaeltobie4095,
Thanks for reaching out! To view their rewards, customers can sign in through the loyalty widget or the account page (depending on your store’s setup). If you're using WPLoyalty, make sure the "Rewards Dashboard" is enabled so customers can easily check their points and rewards.
If you're still having trouble, feel free to reach out to our support team for assistance! [wployalty.net/support/] We're here to help you get everything running smoothly.
Best,
Team WPLoyalty
To redeem, you have to go to Customer Rewards page before the Cart? Is there a way to apply points when you are on the cart page?
Thank you for your comment and feedback. If you have any questions or encounter issues, please reach out to our dedicated support team for assistance. Your satisfaction is important to us. 🙌 wployalty.net/support/
The plugin is still getting updates etc?
It would be great to create unique codes for refferals for clients. Not just link.
Plus those codes could get a benefit/free product/discount for friend being referred
Thank you for your comments and feedback. Your input has been included in our list of customer feedback. If you have any questions or encounter issues, please reach out to our dedicated support team for assistance. Your satisfaction is important to us. wployalty.net/support/
I found this plugin really good, just have one question if someone earns points for the referrals only, will he still be able to redeem those points? If so, can we apply a dependency that if their referral spends a certain amount then he will be able to redeem those points?
Hello!
Thank you for getting in touch. Could you please submit a support ticket at wployalty.net/support/ for prompt assistance from one of our support engineers?
Thanks,
Team WPLoyalty
How can we hide the display message from products page ?
Hello!
Thank you for getting in touch.
To hide "Purchase and earn X points" message, go to WPLoyalty -> Campaigns -> choose the created "Point for Purchase" campaign -> Advanced Settings -> Where to show the message? -> choose "Hide the message" and save the changes.
Here is the screenshots which might be of helpful:
nimb.ws/sKWJDL
nimb.ws/Zsunli (you can either hide the message or display it in "Product List Pages only)
I hope that helps! If you have any additional questions or need any other assistance, please submit a support ticket at wployalty.net/support/ for prompt assistance from one of our support engineers.
Thanks,
Team WPLoyalty.
what if i using restoran ordering plugin? is it habe any issue? anyone who already try?
Hello!
Thank you for getting in touch. Could you please submit a support ticket at wployalty.net/support/ for prompt assistance from one of our support engineers?
Thanks,
Team WPLoyalty
I am wondering a couple of things about the review product campagne.
If one of my customers buys 4 different products for example, is he able to review all 4 products and redeem points for all 4 reviews?
Is it possible for him/her to redeem all the point at once?
I want to give 1 euro discount for every review the customer places.
Is that possible?
Is the customer able to use all the discounts in the next order?
Hello!
Thank you for getting in touch. Could you please submit a support ticket at wployalty.net/support/ for prompt assistance from one of our support engineers?
Thanks,
Team WPLoyalty
Please, How do I use a language other than English on our site?
Hello!
Thank you for getting in touch.
You can translate easily to other languages as we provide options to translate the WPLoyalty using plugins like Loco Translate or WPML.
Step by step guide to translate using LocoTranslate:
docs.wployalty.net/translating-wployalty/using-locotranslate
To translate dynamic strings like Reward titles and descriptions:
docs.wployalty.net/translating-wployalty/using-dynamic-string-translation-add-on-plugin-by-wployalty
I hope that helps! If you have any additional questions or need any other assistance, please submit a support ticket at wployalty.net/support/ for prompt assistance from one of our support engineers.
Thanks,
Team WPLoyalty.