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Adobe Terms of Use Update | Adobe

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  • Опубліковано 8 сер 2024
  • Today we announced an update to our General Terms of Use for Creative Cloud and Document Cloud customers that makes the language easier to understand. Watch this overview by an Adobe attorney to learn more and visit our website to see the updated Terms in their entirety.
    A few key takeaways:
    Adobe does not own your content or claim to own it. Any use of our products and services does not change that.
    We don’t train generative AI models on your content unless you choose to submit content to the Adobe Stock marketplace.
    We only access your content under limited circumstances, like when necessary to operate our products and services or when you ask us to (like contacting our support team).
    We don’t scan files on your local device (like a computer, phone or tablet).
    Learn more: adobe.ly/3VLDyh7
    Timestamps:
    0:00 - Overview
    1:30 - Part 2: Content Access
    3:35 - Part 3: Content Use
    Subscribe to Adobe: adobe.ly/3Oq11Ay
    Learn More About Creative Cloud: adobe.ly/48KX80I
    Learn More About Document Cloud: adobe.ly/48KHimO
    Learn More About Experience Cloud: adobe.ly/3vspuyC
    About Adobe
    Adobe is the global leader in digital media and digital marketing solutions. Our creative, marketing and document solutions empower everyone - from emerging artists to global brands - to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment for the best results. We’re changing the world through digital experiences.
    This UA-cam channel represents three cloud products from Adobe: Creative Cloud, Experience Cloud, and Document Cloud. Through our content, we aim to inspire, educate, and empower individuals and businesses to unleash their full potential using Adobe's suite of cloud-based solutions.
    Our channel brings you exclusive access to Adobe events, including product launches, keynote presentations, and behind-the-scenes coverage. Stay up to date with the latest news, community updates, and developments within the Adobe ecosystem, and gain valuable insights from industry experts and Adobe representatives.
    Connect with Adobe:
    Facebook: / adobe
    Twitter: / adobe
    Instagram: / adobe
    TikTok: / adobe
    #Adobe #AdobeUA-cam
    Adobe Terms of Use Update | Adobe
    • Adobe Terms of Use Upd...

КОМЕНТАРІ • 375

  • @abdullahaltulea142
    @abdullahaltulea142 Місяць тому +513

    "Sorry we got caught. We'll try again some other time"

    • @CamCanEdits
      @CamCanEdits Місяць тому +11

      Yup, Oops they saw, our bad.

    • @qwerty3486
      @qwerty3486 Місяць тому +5

      First thing that came to mind
      ua-cam.com/video/15HTd4Um1m4/v-deo.html

    • @therealfrankwhite
      @therealfrankwhite Місяць тому

      LOL!!!

    • @kimikimi999
      @kimikimi999 Місяць тому

      meh it will work, everyone especially american have big memory hole problem in their brain. give it 3 month everyone forgot about it even happened

  • @mancerrss
    @mancerrss Місяць тому +298

    Nahhh. All your trust has been burned already. You're getting sued by the US government for antitrust monopolistic behaviors.
    We fully expect your eventual breaking up in the future

    • @johnblair8146
      @johnblair8146 Місяць тому +25

      I LOOK FORWARD to a breakup of Adobe.

    • @Patheticbutharmless
      @Patheticbutharmless Місяць тому +5

      Why doesn't SHE get to run the company? She seems to have her **** together.

  • @JvztGaming
    @JvztGaming Місяць тому +265

    Remember when things used to be a one time purchase 😀

    • @MrMadvillan
      @MrMadvillan Місяць тому +4

      but now you can keep paying for a software that hasn’t been developed on 8-10 years.

  • @NEILSTER666
    @NEILSTER666 Місяць тому +130

    I cancelled last night and didn't get charged the £75 termination fee. I simply typed the following in the chat and copy pasted it to any of their responses. "Close my account and do not charge the termination fee as it wasn't clear when I signed up there would be one. I don't want any offers of free months, just close my account." I got bumped to a manager and he closed my account and confirmed i will not be charged any more.

    • @anirudhkaimal5127
      @anirudhkaimal5127 Місяць тому +7

      But, we shouldn't have to do that. THEY need to fix that shit and we have no obligation to change for their bullshit tactics.

    • @DanTuber
      @DanTuber 29 днів тому

      if you accept the free months, it locks you into an annual sub and if you cancel that before the year, you get fined a fee

  • @AlexAnczewski
    @AlexAnczewski Місяць тому +74

    Sorry but the section 3 is still unacceptable.
    Adobe is not only not sorry but they keep pushing very unfair terms of use.
    Nowhere does it says that the license you grant them applies ONLY to the specified cases.
    That means Adobe can give any other reason to use your work in any way they want and there is nothing in the terms to say otherwise.
    Sure, you have one person saying in the video “we can’t use it commercially” etc, but show me where is that written in the agreement. It isn’t.
    And what good is my ownership of my work if corporation like this has a full right to do anything it likes with my work?
    What benefit it is to me to be the owner if I have no control on how my work is used?
    That is wrong. Really wrong. You want full world-wide none exclusive license. Sure, pay me for my work.
    You need my permission for specific use cases that are fundamental to the mechanics of the software and cloud services. Sure! Ask specifically for that and I will grant it.
    I didn’t accept your services yet Adobe. I won’t. Not in this form. Be fair Adobe you earn enough ffs.

    • @multimagical3137
      @multimagical3137 Місяць тому +4

      +1, should be the CEO Shantanu Narayen to make a clear statement

  • @NORBZMUSIC
    @NORBZMUSIC Місяць тому +120

    25+ year user, loved you until you went subscription, hated you since but put up with you. The other day I finally cancelled, your problems are wayyy bigger than these TOS. I've spent 30-40K on Adobe over the years at the various studios I was in, you're welcome, but you won't get a penny more, only save from here imo is a perpetual license option with locally ran software not having to be connected to the internet or sending any data as a default opting me into bs.

  • @Nedry92
    @Nedry92 Місяць тому +88

    is that person even real? or is it some AI weird stuff? jesus christ...

    • @user-wx2fp9cm3i
      @user-wx2fp9cm3i Місяць тому

      AI bot hehe

    • @vini_artist
      @vini_artist Місяць тому +1

      Not a good sign when in a relationship someone responsible for a decision send you a lawyer to clarify you some stuff.

  • @ExpeditionAustralia
    @ExpeditionAustralia Місяць тому +118

    Did you explicitly ask photographers who submitted images to Adobe Stock for their permission to use their images to train your AI that will ultimately make them redundant? Did you offer to pay them for using their images to train your AI? If not, why not?

    • @davidrabelo
      @davidrabelo Місяць тому

      Maybe you can search on google. There's a faq with this exactly questions.

    • @BN-qo5zc
      @BN-qo5zc Місяць тому +13

      For anyone curious - The answers are:
      No - They only even told them after the model had already been trained.
      Kinda - They paid some, and it was a pittance. So little in fact they lowered their payout terms significantly for a while so people could get even that.
      And because they gave themselves the permission to - They used the same "improve our services" clause they mention in this video in the stock agreement, to claim they had the legal rights to it all. They made no mention of intent to even pay anyone, anything at all, until there was backlash.

  • @mihaiblojmotion
    @mihaiblojmotion Місяць тому +96

    Just canceled my adobe subscription and still use their software but form an old friend :) blocking them from accessing my internet connection. I don't want to send my data to a company that want to replace me with AI, I love what I do and I view myself doing exactly that 40 more years from now . If Adobe dosen''t come with other update that says clear they where wrong with this terms update and will remove it, I will not start again my subscription

  • @fastlifeyuki1122
    @fastlifeyuki1122 Місяць тому +36

    so when is the court date guys?

  • @Patheticbutharmless
    @Patheticbutharmless Місяць тому +56

    Uuugh. I know she is only doing her job but phrasing the "you grant us non-exclusive, worldwide, royalty free license" and then give two harmless examples while NOT mentioning that the text clearly states "FOR EXAMPLE" (without giving further details) is.....wow. Utter, shameless wow.

    • @user-kb1hw2yq2f
      @user-kb1hw2yq2f Місяць тому +1

      The dollar/company greed worldwide is showing it's true colors

  • @jorgeadansorianohernandez9547
    @jorgeadansorianohernandez9547 Місяць тому +32

    All i understood was: "go to affinity as long as you can"

  •  Місяць тому +79

    funny how this happened after you OBLIGATED us to accept this to keep using your system, putting an outrageous fine to anyone who quit your services, after artists straight up QUIT working for you and right after the thievery promoted by instagram. Sounds to me you are just trying to put out a fire but your intent was always to do that. I'm switching to clip studio. You have no respect for the very people YOU RELY ON

  • @Lumanda
    @Lumanda Місяць тому +52

    I won't be renewing my anually subscription when it finishes. I don't trust this Adobe anymore.

    • @multimagical3137
      @multimagical3137 Місяць тому +7

      multiple changes in terms in less than 10 days and hidden fee in the subscription push me to loose my trust, after 20 years of work.

    • @WasifKhanGD
      @WasifKhanGD Місяць тому

      @@multimagical3137 That's because of AI chaos, all over the place. Adobe turning into Ai Fire subsequently. Won't be surprised to rebrand soon.

    • @NEILSTER666
      @NEILSTER666 Місяць тому +3

      I cancelled last night and didn't get charged the £75 termination fee. I simply typed the following in the chat and copy pasted it to any of their responses. "Close my account and do not charge the termination fee as it wasn't clear when I signed up there would be one. I don't want any offers of free months, just close my account." I got bumped to a manager and he closed my account and confirmed i will not be charged any more.

    • @konraddakowicz4077
      @konraddakowicz4077 Місяць тому +2

      Probably they'll leave you off the hook right now if you cancel prematurely. Just contact them via chat and tell them to.
      If they won't - i would consider pressing legal charges - if they are being sued now by the government, chances are that you will go through with it.

  • @dozebooster
    @dozebooster Місяць тому +26

    Oh, again with the 'customers are to blame because they are confused with the lawyer words'
    It was so obvious that the ToS said "you own the right to your content, but you give us permission to use them however we want, no strings attached."
    And then, you clearly held users files hostage by stating "if you don't agree to the new terms you can't access your files anymore"
    What assurance do we have that this won't happen again in the future?

    • @RommyFallas
      @RommyFallas Місяць тому

      Zilch, my friend, zilch. Zero. Nada. Never. They're doing what Disney did to Star Wars - whatever the fck they want.

  • @BeastOrGod
    @BeastOrGod Місяць тому +11

    "Adobe doesn't own your content"
    "Adobe only gets to use all your content for free, forever, whenever and wherever Adobe wishes."

  • @gandolfred
    @gandolfred Місяць тому +17

    Videos like this will not help resolve the situation. We are dealing with a situation where customer dissatisfaction has accumulated for years, and now a critical mass of discontent has arisen. The situation with the new parts of the agreement was just the last straw. Therefore, the wave of abandonment of Adobe products will increase. This could be prevented by giving people the choice of buying a permanent license with limited updates or a subscription. Until Adobe returns permanent licenses and until there is a process of quick unsubscribing without loss, the company's problems will only increase.

    • @multimagical3137
      @multimagical3137 Місяць тому +1

      it make sense 100%. but Adobe never come back to perpetual licenses.

    • @gandolfred
      @gandolfred Місяць тому

      @@multimagical3137 Then it's only a matter of time before most users leave them and their business goes bankrupt. The great exodus of users from Adobe products has already begun. Moreover, I think that the subscription model does not take root at all on software that runs standalone on computers.

  • @multimagical3137
    @multimagical3137 Місяць тому +26

    I ask with respect for the Adobe team, it should be the CEO Shantanu Narayen to make a statement. For the change of terms and for the unsubscription rules, what is happening is too serious.

    • @arunps7719
      @arunps7719 Місяць тому

      You can redact the respect lol

    • @user-kb1hw2yq2f
      @user-kb1hw2yq2f Місяць тому +1

      Who cares what that greedy CEO has to say. Why are you waiting for a statement? You should have been gone already.

  • @KrunoslavStifter
    @KrunoslavStifter Місяць тому +49

    Where is the middle finger option to click on.

  • @dkeiher
    @dkeiher Місяць тому +27

    This is just hilarious to me!
    They have now had to roll out a lawyer to explain all these terms yet again!
    But I also want to comment on the quality of this video and how amateur it all looks.
    Adobe, you have lost the faith of millions.
    The love has been lost mainly due to greed and being disingenuous to your customers.
    What a shambles.

    • @gandolfred
      @gandolfred Місяць тому

      The thirst for profit, control and power has killed many empires. And here comes the crash of another.

  • @skurkstudio
    @skurkstudio Місяць тому +16

    not scanned my files on my computer ever, which is obviously a lie. How do you know then i use pirate version of photoshop?

  • @shirazigs
    @shirazigs Місяць тому +20

    You gave us a few examples, but I needed to see firm limitations, showing that Adobe does not use our work for other purposes. 🧐

  • @SilentTrip
    @SilentTrip Місяць тому +22

    your times up Adobe!

  • @shirazigs
    @shirazigs Місяць тому +15

    Artists really need the jobs you've taken with your bad AI. Selling their art to non-artists. 😭

  • @ahmedronaldokahn2352
    @ahmedronaldokahn2352 Місяць тому +21

    So, that's what they said. However what they say and what they actually do, is totally different matter

  • @ether
    @ether Місяць тому +9

    Great to see all 99 Adobe board members & C-suite executives liked this video!

  • @setritsetritsetrit
    @setritsetritsetrit Місяць тому +50

    Thank you, Adobe! I'll be sure to continue pirating your software with an increased sense of security and trust over your services!

    • @johnblair8146
      @johnblair8146 Місяць тому +5

      You’ll be hearing from Jessyca.

    • @lambasted6886
      @lambasted6886 Місяць тому +11

      Nooo but your work will still be in their file formats and the paradigm shift will never change if everyone keeps being locked into their stuff. Pirating is not going to help, only disconnecting from their ecosystem completely and learning other software.

    • @mancerrss
      @mancerrss Місяць тому +10

      Remember, pirating Adobe is ethical

  • @rptr29
    @rptr29 Місяць тому +12

    To have a lawyer of said company shows how bad things really are...

  • @KibriaAli1305
    @KibriaAli1305 Місяць тому +15

    Yes, this is much clearer, now we have trust in you after giving a few EXAMPLES of some of the updated terms. Sheesh. Nothing has been cleared and haven't given confidence in your "limited" license, still far too broad. You also said you don't use it for generative AI, but that's just one aspect of machine learning, which you have mentioned in your terms. The license you want us to accept still seems like you have rights to NDA-protected material. You say you don't track any files stored locally, but what's to say you don't track it whilst we are working on such material? Ambiguity in your favour, not happy with it.
    After the backlash from the community, it seems like you wanted to re-word your terms, not change them. It's like "we are sorry you users don't understand our updated terms, let's dumb it down for you without changing the terms. We will give you examples on how our sublicense works that will win you over, but truthfully, we are still using your works for our benefit, not yours." - meaning they are not listening to creatives and their customers, they are doubling down on their terms. Personally, I won't be renewing, and I don't think I'll ever come back. I'm not sure you will win back others as well with this disappointing video you've put out.

  • @antares3030
    @antares3030 Місяць тому +15

    Listen, it's not about if you're doing it rn
    It's the fact that terms of use allow you to, if you want it, and nobody would trust you to do the right thing instead of increasing profit

  • @philiporeillycork
    @philiporeillycork Місяць тому +13

    We updated our terms of service to make them easier for our customers to understand and now we are releasing a series of videos on multiple social media channels to explain how you are all misunderstanding them 🤔

  • @christian_spies
    @christian_spies Місяць тому +14

    Plot twist: She's an ai bot

  • @pierreblumm
    @pierreblumm Місяць тому +12

    Affinity.

  • @ironraptorstudios
    @ironraptorstudios Місяць тому +13

    Get bent Adobe, there is no love for you. Go try and market your B2B strategy without us artists, video editors, designers, we're done with you.

  • @wsclesky
    @wsclesky Місяць тому +10

    Sometimes as a photographer I lose a client and I never know why they go with another photographer. The situation for Adobe in this matter is completely opposite of that. Your users (such as myself) are not happy at all with the TOS and how it all has been handled. I have been using Adobe Photoshop since 1999. My yearly subscription is up on the 22nd. I have cancelled my renewal and cancelled my subscription to Adobe Premier. Unfortunately corporations in their bid to make shareholders happy and generate profits is very much shooting yourself in your own foot in this case. You have good competition out there which is much lower in cost and without all of the headaches. There will be people at the top who lose their jobs over this. Sounds like the decision makers are suffering from group think and they will pay because of it.

  • @mzsutodraw
    @mzsutodraw Місяць тому +7

    I dnt understand why companies do this to themselves. I mean are they backward or did they find this new idea good? Or why do they want to shoot themselves in the knee ? I really don't get what's going on right now.

  • @strippedlist
    @strippedlist Місяць тому +9

    I already uninstalled Adobe suite, and no cute lawyer could make me come back

    • @robwulz3493
      @robwulz3493 Місяць тому

      Mate , she ain’t cute !

  • @konraddakowicz4077
    @konraddakowicz4077 Місяць тому +9

    Just here to watch the dumpster fire - thanks again Adobe for luring me into a subscription model that was NOT monthly at all, and on top of that harrasing me into opting in to your spyware.
    Hope you guys go down in flames for this.
    20ys plus user here - but the last 7 years were really painful - the shit you pulled in the last months were the last straw.
    Switching to Affinity, Davicni, Krita and Blender - that can do the job as well, are not subscription based.
    And by now - they even surpass you by far in running stable AND run on Linux.
    I won't be looking back.

  • @yosu4ditya394
    @yosu4ditya394 Місяць тому +7

    If buying isnt owning , then pirating isnt stealing

  • @PracticingPhotography
    @PracticingPhotography Місяць тому +6

    The exampe to need a license to publish to youtube sounds bogus to me. That would be like Apple saying they get rights because I have a MacBook. That example made no sense. So are you saying since I created a video with Premiere Pro and publishied to UA-cam you now have a license?

    • @egidiushoneymousse5950
      @egidiushoneymousse5950 Місяць тому +3

      if you share the video through frame IO for example, yes - that does require a license because it's technically performing the video publically. And shocker: youtube has the exact same terms in their TOU: "By providing Content to the Service, you grant to UA-cam a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to use that Content (including to reproduce, distribute, prepare derivative works, display and perform it) in connection with the Service and UA-cam’s (and its successors’ and Affiliates’) business, including for the purpose of promoting and redistributing part or all of the Service."

    • @EricaGamet
      @EricaGamet Місяць тому +4

      When you publish DIRECTLY from Premiere to UA-cam, you are giving them the license to port that work from PP to YT. If you export and then manually upload to YT, then it doesn't apply. If Apple has a way (maybe they do in FinalCut?) of going from the app to UA-cam, then they have the same licensing. Though it would be via the user agreement on FCP and not via your MacBook Pro.

  • @MegaMbembe
    @MegaMbembe Місяць тому +10

    There is a reason why the French created the middle finger.

  • @francoismathieu1504
    @francoismathieu1504 Місяць тому +5

    I have a question for you regarding the nude photography I occasionally do.
    Who decides for you that it is good or bad. I'm not talking about photos of children, I'm talking about photos taken with consenting adult models. I'm sorry, but I'm going to have to ask you. Which trains the AI ​​to accept or reject our photos at Adobe. A Democrat, a Republican, a religious fanatic, an atheist, etc. You see, it can go very far. When we send a lawyer to explain the things of life in photography, we have a serious problem.

  • @ClearGlassStudios281
    @ClearGlassStudios281 Місяць тому +8

    They charge you for life to use their software. It's insanity. Had to cancel a year ago. Then this. Always had bad vibes from this company.

  • @insuranceaes256
    @insuranceaes256 Місяць тому +4

    Nice, im waiting for part 39, of your simple and easy to undertand terms of use.

  • @farley333
    @farley333 Місяць тому +7

    You're cute. Why is there "sublicensable" aspect to that required license? You don't need that for content moderation. It's simple as that.
    Btw "We don't train generative models on your content." Yeah. Two problems here: The lack of past tense. (So you probably did train it on user data at some point.) and the word "We". Even with this excuse the T&C still grants you the full rights to outsource the training part to a company outside of Adobe and license them your user's content thanks to that aforementioned sublicensability. 🙃
    So once again: Why it has to be "sublicensable"?
    Try better.

  • @amiibler
    @amiibler Місяць тому +4

    "Hey all, we at Adobe think that you are so stupid that you can't interpret our mandatory license agreement correctly. Here's a lawyer that can translate the big words to finger paintings to help you understand."
    Yeah that'll save you.

  • @WasifKhanGD
    @WasifKhanGD Місяць тому +4

    I have one only thing to say, why you guys don't clarify these details in the first place and did ask users to accept those unclear terms? It's seems like doing all of this on purpose.

  • @mehdiamrani
    @mehdiamrani Місяць тому +5

    Alternatives Everywhere, I will share them soon.

  • @WiseBallMNE
    @WiseBallMNE Місяць тому +4

    I read the comments and liked almost all of them. It is simply beyond me how you managed to explain a very complex matter in a few words that everyone understands you.

  • @krisvaras7801
    @krisvaras7801 Місяць тому +30

    This video is basically the Adobe version of The Fine Bros infamous "you're too dumb to understand our idea" apology video

    • @dr.angerous
      @dr.angerous 28 днів тому

      Well most of muricans are tho. This won't change anything, they will go on..

  • @AMMARYASIR-ih6ie
    @AMMARYASIR-ih6ie Місяць тому +7

    It should be the CEO who makes the statement not some xyz person.Anyways Adobe has lost the trust it had built and I'll be transitioning to Davinci. I forgot to mention that now it's totally legal to pirate the Adobe services since they have done with the users. Maybe I'll cut off their internet access and still use pirated adobe products.😂

  • @skadimusic
    @skadimusic Місяць тому +3

    119 Adobe employees approved this message

  • @derhofsklave3458
    @derhofsklave3458 Місяць тому +5

    Adobe spies on its users
    Ich nutzte Photoshop seit knapp 30 Jahren (!) und habe Adobe als seriöse Firma eingeschätzt. Das muss ich jetzt revidieren. Adobe macht nichts anderes, als seine treuen (und zahlenden!) Nutzer auszuspionieren. Überdies schreibt Adobe ihnen vor, was sie zu tun und zu lassen haben. Adobe ist aber nicht mein Kindermädchen! Ich möchte mit einem Bildprogramm arbeiten aber mir ganz sicher nicht vorschreiben lassen, was ich damit mache. Schon gar nicht möchte ich, dass meine privaten Bilder von irgendwelchen Hanseln begutachtet oder genutzt werden. Auch nicht von KI! Aktfotographie ist ein legales fotographisches Genre. Auf Aktfotos sind Personen abgebildet, die dem Fotographen (!) für den abgebildeten Körper eine Lizenz gewähren. Diese hat zunächst niemand anzusehen, ausser der Fotograph und das Model. Adobe betreibt mit seinem Ausspionieren die reinste Persönlichkeitsverletzung und greift in intimste Bereiche ein.
    Man stelle sich mal vor, Makita baut Kameras in ihre Akkuschrauber ein, um zu überprüfen, was man damit macht! Und wenn man etwas macht, was MAKITA nicht gefällt, dann funktioniert der Akkuschrauber nicht mehr. Das ist doch schizophren!
    Und was machen die ganzen Programme, die nach beenden eines Adobe Programmes immer noch hartnäckig weiterlaufen und ins Internet konnektieren??
    Allein das ist ein Grund zu kündigen!
    Taskkill /IM Photoshop.exe /T /F
    Taskkill /IM Creative Cloud /T /F
    Taskkill /IM AdobeNotificationClient.exe /T /F
    Taskkill /IM AdobeNotificationHelper.exe /T /F
    Taskkill /IM RuntimeBroker.exe /T /F
    Taskkill /IM CreativeCloud.exe /T /F
    Taskkill /IM CCXProcess.exe /T /F
    Taskkill /IM Adobe Crash Processor.exe /T /F
    Taskkill /IM CCLibrary.exe /T /F
    Taskkill /IM CoreSync.exe /T /F
    Taskkill /IM Creative Cloud Helper.exe /T /F
    Taskkill /IM AdobeIPCBroker.exe /T /F
    Taskkill /IM CRWindowsClientService.exe /T /F
    Taskkill /IM Adobe Desktop Service.exe /T /F
    Taskkill /IM "Creative Cloud Core Service (32 bit)" /T /F
    Taskkill /IM AdobeUpdateService.exe /T /F
    WAS IST DAS ALLES???? Verdammt!
    Diese Scheisse hat sich zu schliessen, wenn ich nicht mehr mit Photoshop arbeite!
    YOU DON'T HAVE ACCESS MY CONTENT!!!

  • @keinpodcast4053
    @keinpodcast4053 Місяць тому +6

    No thank you. My trust is destroyed and fortunately I can also do my work with products from other manufacturers. I've paid way too much money for Adobe for far too long.

  • @hemanth593
    @hemanth593 Місяць тому +5

    This video does more damage to their company than what US govt did to them . Its more like damage control .

  • @KoongYe
    @KoongYe Місяць тому +4

    Man.. I am so SICK and TIRED of these companies saying that I misunderstood when they get caught doing something dirty like this. Basically saying "You are not as dumb as we thought, but I think you are still dumb.

  • @abendroid
    @abendroid Місяць тому +5

    Never trust a lawyer, especially one from Adobe.

  • @JohnWick-pr8oh
    @JohnWick-pr8oh Місяць тому +2

    Thanks for the clarification! It really helped me to find the cancel subscription button faster! :)

  • @HansJrgenFurfjord
    @HansJrgenFurfjord Місяць тому +5

    The dislikes for this video is many times higher than the likes (get the reveal extension). The likes are all Adobe employees instructed to like the video.

  • @DizzieXD
    @DizzieXD Місяць тому +1

    currently looking for alternatives, already bought LIFETIME license for $80 from affinity, you guys have option for premiere?

    • @hcl8836
      @hcl8836 Місяць тому +2

      Davinci Resolve

  • @BLOODYHACKER
    @BLOODYHACKER Місяць тому +1

    5:11 you don't need any of those, none of those are automated it's us posting those manually so why you need all the permission???
    When it's us literally pressing needed buttons?? And don't that alone mean we want it to be posted??

  • @ShutterTwist
    @ShutterTwist Місяць тому +4

    Jessica, there is no need to talk like it's a Sesame Street. This is not "easier" to understand. Readability metrics were not the issue.

  • @HansJrgenFurfjord
    @HansJrgenFurfjord Місяць тому +4

    There are no words to describe Adobe any longer. When I'm done with the next project, I'm done with Adobe. The alternatives are now good enough and in some important ways better. Saying that as a cert. Adobe expert since 1998. When even the US government sues Adobe because they're mistreating and exploiting people like phishing call centers in India, it doesn't matter any longer what they say and what they do. By paying them, you're rewarding sociopaths who think they deserve to be able to steal from you because they think they're smarter than you.

  • @AndersonOlivei
    @AndersonOlivei Місяць тому +1

    Anyone knows some after effects alternatives?

  • @coloryvr
    @coloryvr Місяць тому +4

    Nice try....BUT: I do not want any company or person, to get a look at what I am working until I publish a work. Even that PS is just able to look at what I am creating gives me the feeling, my ideas can be stolen. The whole buisnessmodel of PS is just ugly....

  • @PixelsVerwisselaar
    @PixelsVerwisselaar Місяць тому +1

    😂 When you got caught and jump like a cat in a closed room

  • @JeremyTaylorNZ
    @JeremyTaylorNZ Місяць тому +3

    3:05 so… what are your system’s false negatives like? Why does the EULA not protect your customers who have NDAs on their work, providing them indemnity from legal action in the case that your systems misidentify something legal and flag it for human review, revealing something to an Adobe employee who is not legally permitted or entitled to see it? ua-cam.com/video/tpbbschYKjE/v-deo.html

  • @negkoray
    @negkoray Місяць тому +4

    We want a perpetual license.
    No more being your beta testers for garbage apps that don't work.

  • @PM9Video
    @PM9Video 5 годин тому

    Which is more important, customer experience or the bottom line?

  • @rodrigopetunio
    @rodrigopetunio Місяць тому +4

    Ok, now do the cancellations fee.
    Oh wait, right, the federal government had to sue you guys. Cue condescending lawyer video telling us that the FTC going after companies for unfair and illegal practices is normal and a good thing.

  • @dutchjotaroholandes
    @dutchjotaroholandes Місяць тому +2

    I was curious at first but thanks Adobe for making things clear. I wont use any of your programs ever again even if they become free. Now excuse me, I will look for companies who deserve my support, until never :)

    • @gydnyquill6750
      @gydnyquill6750 День тому

      Affinity and Devinci would want your support.

  • @herve160181
    @herve160181 Місяць тому

    How do I access my fully purchased copy of Lightroom from 2013?

    • @Adobe
      @Adobe  Місяць тому

      Hi there, here is a link to download the Lightroom Classic app. adobe.ly/4cyX71M

  • @DonutGroove
    @DonutGroove Місяць тому +1

    the language was not an issue. We get that we pay good money to use Adobe apps and it forced their costumers to agree to a ToU that let Adobe acess personal files for whatever reason they see fit and potentially use it to "improve their products" (we know it's AI).
    Funny thing that you have to opt-out also directly on Photoshop app, which means it's not only cloud files that Adobe seems to has acess.
    Costumers couldn't even uninstall the apps or acess their clouds without agreeing first. That's very predatory.

  • @ether
    @ether Місяць тому +2

    0:33 Thanks for clarifying it! Appreciate you telling us that you presently "DON'T train generative AI models on your content." Now I know you only DID that when you opted us in by default before the latest PS updates. Very reassuring! 😑 ua-cam.com/video/DkFpWDYwo1k/v-deo.htmlsi=A5vCy2OkstzQa5XX&t=171

  • @ClementBatifoulier
    @ClementBatifoulier Місяць тому +2

    they should have done this video a long time ago
    waiting for the video about the us goverment trial for make us impossible to quit their software without pay them fees...

  • @insuranceaes256
    @insuranceaes256 Місяць тому +3

    "Learn how you can opt out of us performing automatic content analytics", love it, why not tell us? wait...a hidden link, inside a long FAQ... content analysis setting in your account preferences...ok?

  • @cionm7077
    @cionm7077 Місяць тому +3

    I have been a customer for 6 years but no anymore, just unsubscribed and deleted my account. I loved working in photoshop and even looked forward to finally be able to afford it when I was a teenager and was glad to be able to use when I got my first job, but now I will look into another software. I do not give you a license to MY work. I dont care what things you claim you are going to use it for, especially because we can never check if you are actually not using it for training AI and then selling that product. Believing that you are not stealing requires the customer to have trust in the company and I cant trust this company. Adobe has zero respect or consideration for its customers, I can only pray that there is someone out there with a conscience to make products that artists can use.

  • @sveeny
    @sveeny 22 дні тому

    12 year Adobe user here. I've waited for waaaaayyy too long to leave you guys behind. Not missing you at all.

  • @sogood2bhappy2
    @sogood2bhappy2 Місяць тому +2

    Lets all move to AFFINITY🎉

  • @JSAbbott
    @JSAbbott Місяць тому +2

    4.3(B) "We will not (and cannot) grant a sublicense to a third party that is greater than the rights you give us."
    So, you can still sublicense MY property to a third party? Like someone else who will use it for AI or marketing?
    I'm so glad I deleted my Behance and cancelled my subscription.

    • @freddyEEE
      @freddyEEE Місяць тому +2

      Just plugged 4.3(B) into copilot and here's what it gave me back
      "Purpose:
      Adobe uses your Cloud Content (such as files) for internal analysis.
      The analysis includes understanding how you use their Services and Software and examining content characteristics.
      License Granted:
      You grant Adobe a non-exclusive, worldwide, royalty-free license to:
      Reproduce your Cloud Content (e.g., make copies for internal storage).
      Create derivative works (e.g., convert between file formats or crop content).
      Sublicense these rights to trusted third parties (subject to confidentiality and privacy restrictions).
      Limitations:
      Adobe won’t publicly display your Content or allow third parties to improve their products using it.
      Feel free to ask if you have any more questions or need further clarification! 😊"

    • @JSAbbott
      @JSAbbott Місяць тому +1

      @@freddyEEE Like I said - they have a sublicense to everything and can give that license to THIRD PARTIES even if I would be under NDA! I cancelled CC and deleted Behance.

  • @SoftwareManiacLSM
    @SoftwareManiacLSM Місяць тому

    Give examples for early termination. Ex: If you sign up for annual plan, you are given a discount. Say you license Adobe CC for $52/monthly and you cancel in 6 months. You can do that with a cancellation fee of $xx (based on difference per month of $yy).
    2. Dispense with endless/frustrations passed around support escalation attempting to talk you out of cancelling.
    3. Reduce the 2-system installation limit (Microsoft Office and TecSmith Camtasia are subscription with no # of install limits.
    Listen. Do these three customer-friendly things.
    Ken
    Bellingham WA
    Long-time Adobe customer

  • @isacferreira6804
    @isacferreira6804 27 днів тому

    between those news therms and your law suit for abuse fee or the difficulty to terminate a subscription, i think you have a lot to learn.

  • @ImNotActuallyChristian
    @ImNotActuallyChristian Місяць тому +1

    It doesn’t matter what you say now. The TOS is pretty clear about the supposed rights you’re giving yourself over user created content. You can’t just write in the "contract" that you can do something, but then just promise you won’t 🤦‍♂️

    • @multimagical3137
      @multimagical3137 Місяць тому

      +1, terms has changed 3 times around this issue

  • @maxwellanderson007
    @maxwellanderson007 Місяць тому +2

    I am so proud that I never paid a single penny for adobe products. All pirated by me the last 10 years.

  • @stard00
    @stard00 Місяць тому +2

    Still canceling and moving to affinity

  • @zainsyed9811
    @zainsyed9811 Місяць тому

    I heard the TOCs also say we have to name our first born Adobe. Is this true?

  • @EGPhil
    @EGPhil Місяць тому +2

    She is their lawyer, not yours.

  • @garretreed9709
    @garretreed9709 Місяць тому +1

    I expected them to turned off comments but that probably would’ve forced more backlash and mockery

  • @erin758
    @erin758 Місяць тому

    you can continue to use adobe apps, just block all executables from doing anything like connecting to the internet

  • @comalab2387
    @comalab2387 Місяць тому

    turns out random UA-cam videos aren't legally binding.

  • @echomike78
    @echomike78 Місяць тому +14

    still......nooope

  • @rosellalee5529
    @rosellalee5529 Місяць тому +3

    For a media software that cgi is terrible

  • @pipeliner8969
    @pipeliner8969 Місяць тому +9

    RIP ADOBE RIP

  • @TAELSDOLL
    @TAELSDOLL Місяць тому

    you think i cant read terms just cause im not lawyer

  • @marallander
    @marallander Місяць тому +1

    "We see that you figured out our plan, but we're going to gaslight you into believing you're stupid and explain our terms of service again. We reserve the option to hold your content hostage again
    in the future until you accept our next update to our terms of service." So many other options out there other than Adobe now, and the other options don't require a monthly or yearly subscription or require you to give away license to use your content.

  • @user-oz7ky9ki5d
    @user-oz7ky9ki5d Місяць тому +1

    Hey Jessica fellow lawyer here you don't make terms like these even in your drems because first you are charging your coustomers with a clearly predatory pricing and then you introduce these bs terms if Adobe is an intellectual property and does not tolerate pirating it's software then how come you think Adobe's new terms aren't doing the same a crime is a crime no matter who commits it if a consumer is creating anything Adobe's software then it gives you no right to maliciously use it better not talk about owning it

  • @johnblair8146
    @johnblair8146 Місяць тому +14

    Still doesn't protect NDA or TS/SCI material.

    • @Adobe
      @Adobe  Місяць тому +2

      Our users can confidently create and edit NDA content using our products and services. We do not scan or review content on your local device (computer, phone or tablet). For more information, visit: adobe.ly/3XpUUS9

    • @RoysBedoys-ss9qn
      @RoysBedoys-ss9qn Місяць тому +1

      ​@@Adobe what if you reboot flash player in the release date

    • @NoHope-WhatSoEver
      @NoHope-WhatSoEver Місяць тому

      ​@@Adobeyou take from me, I take from you... Just pirate this program people!
      Looks like the average person without a voice ain't the only ones who uses your program.
      Some of the most powerful people in the world do too
      That's your biggest mistake.
      The old saying: don't steal from the rich, only steal from the poor.

    • @beverlyprice786
      @beverlyprice786 Місяць тому +1

      Any new photoshop services that will not try to put us creators out of business? I still don’t trust Adobe and the terms still aren’t clear!

    • @filmdesigner800
      @filmdesigner800 Місяць тому

      @@Adobe so as far as i understand this if anything on say LR or Portfolio IS NOT made public its not scanned or reviewed correct. I share groups of photos via LR app but by invite and none are posted to the general public. In Portfolio its password protected and again not publicly posted so it not scanned or used ? Yes ? My work is covered by NDAs with film studios. I dont think they would like it if your looking at their copyrighted IP.

  • @mute888
    @mute888 Місяць тому

    switched to affinity a couple of years ago, far superior

  • @zomaninc
    @zomaninc Місяць тому +5

    Truth … gone!

  • @alinautmanzai-on1ro
    @alinautmanzai-on1ro Місяць тому +1

    110K subs only 6K views that explain everything.