Took wire clippers and cut the outer cap off the inner cap like I was a firefighter cutting the doors off of a crashed car to rescue someone. Truly unbelievable product. Will buy any other brand next time.
Update: managed to get the cap off with a butter knife. After stabbing my self in the hand the damaged cap popped off. Now it slides on and off with no problem. Use butter knife at your own risk. Lol.
Just tried this and the reason why it doesn’t work is because the locking mechanism isn’t present on the bottle. There’s no teeth for the cap to grab onto, it’s just a flat ring after you pull off the first cap
Echoing others - could not get the cap off for the life of me. Butter knife did the trick, both caps got scratched/bent but the dropper cap screwed back on. Dear company, you DONT want to be messing with sleep deprived newborn parents haha.
If there is ever an award for worse design, or biggest design failure, this one is should be up there. Fire the person who designed this cap or picked this design.
For those looking for a solution. On lid with dropper look between space behind teeth. You will see 2 extruding white plastic pieces.using safety pin separate it from outer shell. Then twist on all the way and pull up.
@mommysbliss Please change your design. It was impossible to open following your instructions. I am sure you would have lost a lot of sales due to this issue. This is seriously bad for your brand. I probably wouldn’t buy any of your other products based on this experience. I see it’s been a year since this video was posted and I bought the product today in the store.
Parents....ignore this dang video and do this!! Take a steak knife and cut off the white lid, use a butter knife to slide out the dropper. Problem solved!! This shit is ridiculous 😒 🙄!!! Nothing like a click happening!!
LOL. I just did this and could not get the dropper to adhere to the bottle properly. Ended up throwing the entire thing away. What an absolute waste of money.
What company designs the way you need to open the top cap is the same way that loosens the bottom cap. 🤦♂️ Anyway, just use a butte knife to unlatch the dropper cover from the dropper with a butter knife. So there’s two little ridges on both sides and after that the cover comes right off.
No matter how hard you turn clockwise, it doesn't click. You guys are idiots for going through testing this item, seeing that it doesn't work, and then still sending it out to stores. Definitely will be buying another brand
Had to return , the cap design is super frustrating and annoying, I could not get it to separate for anything. I told my students if they could get the dropper out , +5 extra credit points, NO ONE COULD GET IT OFF! 🤬
Going to the store tomorrow to find a different product since this one does not work. Feeling very frustrated to have wasted our family’s money on this.
Had to but this because the brand we Normally use wasn’t available. This is twice as expensive and I can’t even get the damn cap to work. Will not ever buy again
Congratulations, if you got the cap off of this dropper you are going to succeed as a parent! If you didn't, don't worry it wasn't a fair test of your abilities, just a demonstration of poor product design.
Horrible mejor agarren un gotero y listo porque la verdad no sirve no sirve no sirve gaste 24 dólares en esto, merecen una demandita ante los mejores tribunales
I had to run a pair of scissors between the 2 caps and stripped them to get the dropper free. SUCH A DUMB DESIGN…. There’s no way anyone got this on the first try
A year later and still the same shitty design. I came to this video hoping for a trick I was missing. Nope. Glad to see they’ve made no update. I’m furious. What an effing waste!
If I didn’t absolutely adore my grandson to the FULLEST extent then I would’ve took a Penitentiary chance at slapping the hell out of the designer ( with a styrofoam hand of course ) for providing us consumers with a product that when you attempt to unscrew the cap, you grab the white “Doppler” shaped cap, take the bluish green ( I think ) Safety Doppler, insert it into the white “Doppler shaped cap” hold bottle and “Attempt” to attach white safety cap & safety Doppler to probiotics bottle … Turning clockwise until you hear ( or feel ) a click. Guess what folks? The bluish safety piece came off inside the white Doppler safety cap!!! Where is that guy who created this ? I want his left cheek!!👋😑
Glad I found the comments. I thought I was crazy for not hearing a click or being able to get the cap off. You must need hulk strength to get it off. Stupidest design.
What did you guys hire a failed NASA engineer to design this dropper? Have you heard the expression if it's not broke don't fix it. Thank God I had a spare dropper.
This is terrible all this money and I can’t even get the cap to function right. I am so mad I don’t even want to buy any more products from this company.
whoever designs the new cap, please fire that person. It is impossible to take it off. Glad we have other option to buy in our local store.
I’m glad to see these comments , I thought I was just dumb lol, I could not separate the cap for anything
"Screw the cap on."
"Now unscrew the cap." *entire cap comes off*
"Tada!"
*crickets*
Took wire clippers and cut the outer cap off the inner cap like I was a firefighter cutting the doors off of a crashed car to rescue someone. Truly unbelievable product. Will buy any other brand next time.
Its probably easier to calm a gassy baby than opening the safety cap of this!
The cap To get to the Doppler is Impossible to get off !! $23 for something that doesn’t work properly 😠
How… I seriously can’t get it off..
Did you ever get it? I can not figure it out
This is literally impossible lmao
Update: managed to get the cap off with a butter knife. After stabbing my self in the hand the damaged cap popped off. Now it slides on and off with no problem. Use butter knife at your own risk. Lol.
Thankfully didn’t stab myself, but your trick worked
@@lornsmith3429 Im glad you didn’t. Lol. Mine happened due to frustration. But I can say it’s belong just baby so far. I hope it helps yours too. ❤️
Thank you. After destroying a pair of tweezers this worked. Maybe you should consider a how to video haha
I paid $26 dollars to solve a fucking puzzle. I have a child I don’t have time for this shit. Fix it
THANK GOD I found these comments because i just spent the last 10 minutes losing my mind over this thing and I felt crazy. Glad I’m not alone.
This is such crap. Turn clockwise then counterclockwise and the whole top comes right back off...
Just tried this and the reason why it doesn’t work is because the locking mechanism isn’t present on the bottle. There’s no teeth for the cap to grab onto, it’s just a flat ring after you pull off the first cap
My guess of why this happened is that some of their older bottles without this feature got mixed in with these new caps.
Terrible cap design
Glad to see I’m not the only one that can’t get the cap off. There is no “click” either
Echoing others - could not get the cap off for the life of me. Butter knife did the trick, both caps got scratched/bent but the dropper cap screwed back on. Dear company, you DONT want to be messing with sleep deprived newborn parents haha.
Could not get cap off... I got so mad and just threw the whole thing away! Terrible design.
If there is ever an award for worse design, or biggest design failure, this one is should be up there.
Fire the person who designed this cap or picked this design.
I actually used pliers on it and still couldn't get it to remove the dropper. It's impossible to open
For those looking for a solution. On lid with dropper look between space behind teeth. You will see 2 extruding white plastic pieces.using safety pin separate it from outer shell. Then twist on all the way and pull up.
I FIGURED IT OUT!! I’ve used it twice now! You have to put it in the fridge overnight and the cap will now work as intended! Hope this helps 💗
@mommysbliss Please change your design. It was impossible to open following your instructions. I am sure you would have lost a lot of sales due to this issue. This is seriously bad for your brand. I probably wouldn’t buy any of your other products based on this experience. I see it’s been a year since this video was posted and I bought the product today in the store.
Parents....ignore this dang video and do this!!
Take a steak knife and cut off the white lid, use a butter knife to slide out the dropper.
Problem solved!! This shit is ridiculous 😒 🙄!!!
Nothing like a click happening!!
LOL. I just did this and could not get the dropper to adhere to the bottle properly. Ended up throwing the entire thing away. What an absolute waste of money.
Cannot get the lid to come off. Very frustrating!
Currently struggling! What the heck..
I birthed a child and my blood pressure and HR was never as high as it was to remove this cap. Thank you to the person that suggested a butter knife.
WTH! How to remove the cap! Who approved this cap design... If I know this cap design I'll buy another brand...
Dropler came broken twice.
Put it on the refrigerator for a while and then try to open it. It worked for me.
Putting it in cold water with ice helped loosen it up!! I’m sure if you put it in the fridge//freezer it would come out easily!!
I came to the comment section to see exactly all of these thank you guys and I feel your pain
This is a very useless innovation I just can't take it off...
It is necessary to clean the dropper once you used it or it's enough just cap it?
What company designs the way you need to open the top cap is the same way that loosens the bottom cap. 🤦♂️
Anyway, just use a butte knife to unlatch the dropper cover from the dropper with a butter knife. So there’s two little ridges on both sides and after that the cover comes right off.
No matter how hard you turn clockwise, it doesn't click. You guys are idiots for going through testing this item, seeing that it doesn't work, and then still sending it out to stores. Definitely will be buying another brand
Horrible cap, this is impossible
2am trying to twist the cap off. Wtf
I used the knife to be able to separate them from each other 🙂💔
Do u add them in the bottle or better to give in mouth directly for colic baby?
Never buying this again. Impossible to get the dropper in place.
Had to return , the cap design is super frustrating and annoying, I could not get it to separate for anything. I told my students if they could get the dropper out , +5 extra credit points, NO ONE COULD GET IT OFF! 🤬
I CANT GET THE DAMN CAP OFF. 😡
Lid doesn’t work!!! Doesn’t click!! Dropper is stuck in there
Yeah this does not work. Not acceptable to make a product that consistently does not work for customers.
Going to the store tomorrow to find a different product since this one does not work. Feeling very frustrated to have wasted our family’s money on this.
This make all new baby parents get 1% more piece off!!
Had to but this because the brand we Normally use wasn’t available. This is twice as expensive and I can’t even get the damn cap to work. Will not ever buy again
Congratulations, if you got the cap off of this dropper you are going to succeed as a parent!
If you didn't, don't worry it wasn't a fair test of your abilities, just a demonstration of poor product design.
Couldn’t get this Stu…. Cap off
@Mommysbliss this is the worst design ever. If this many parents are commenting u need to change the design
Horrible mejor agarren un gotero y listo porque la verdad no sirve no sirve no sirve gaste 24 dólares en esto, merecen una demandita ante los mejores tribunales
I had to run a pair of scissors between the 2 caps and stripped them to get the dropper free. SUCH A DUMB DESIGN…. There’s no way anyone got this on the first try
A year later and still the same shitty design. I came to this video hoping for a trick I was missing. Nope. Glad to see they’ve made no update. I’m furious. What an effing waste!
If I didn’t absolutely adore my grandson to the FULLEST extent then I would’ve took a Penitentiary chance at slapping the hell out of the designer ( with a styrofoam hand of course ) for providing us consumers with a product that when you attempt to unscrew the cap, you grab the white “Doppler” shaped cap, take the bluish green ( I think ) Safety Doppler, insert it into the white “Doppler shaped cap” hold bottle and “Attempt” to attach white safety cap & safety Doppler to probiotics bottle … Turning clockwise until you hear ( or feel ) a click. Guess what folks? The bluish safety piece came off inside the white Doppler safety cap!!! Where is that guy who created this ? I want his left cheek!!👋😑
This bottle is ridiculously hard to open I’m thinking about get rid of it 😡
Glad I found the comments. I thought I was crazy for not hearing a click or being able to get the cap off. You must need hulk strength to get it off. Stupidest design.
I can't open it
Piss poor design. Can’t remove the cap. Seems like it’s a problem that you need to fix.
I had to use a needle nose pliers.
Lmao this is ridiculous. They child proofed the dropper not even the medicine for some reason. I cannot get this damn thing opened.
The cap design is anti human 🤬🤬 why it’s so hard to open!
Hell yea i finally got the dropper out😡😡
How
@@romanruano1369 i pulled it out with the fork
What did you guys hire a failed NASA engineer to design this dropper? Have you heard the expression if it's not broke don't fix it. Thank God I had a spare dropper.
This is terrible all this money and I can’t even get the cap to function right. I am so mad I don’t even want to buy any more products from this company.
****** READ THIS
PUT THE BOTTLE IN THE FRIDGE FOR AN HOUR AND THE TOP WILL COME OFF
this design is rediculous. Period.
Terrible design
I'm am fuckin disgusted this cap is this hard to take off. Like what was the point?
terrible device, complete opposite of innovation
Turn on all the way
Thors hammer is easier to pick up than this stupid bullshit cap. Twist on, twist off, twist on, twist off
Use a butter knife! Worst design
Really stupid design, dasigner and tester should be fired.
This is an absolutely disgraceful design. Impossible to open, will never buy one of your products again.
Your company is a scam!! This bottle is IMPOSSIBLE TO OPEN! I will be reporting this and submitting a claim
i was having a problem too but i saw a comment where they put it in the fridge and i did the same but only for an hour and it came right off
Love it and very easy to open