you are the only one in all tutorials who does not stop on just connecting that app but goes till the end and make a demo purchase to show how it will behave, thanks for that.
@@Astralwebincloveshello, I have a question, I see that Digital download has bad opinion. In the time you are using always works fine? I don't know if use it
Hi thanks for sharing this video. I have a question, will there be an automatic link set up from shopify for the customer to download the eBook at checkout? Thanks.
Thank you very much for this awesome video. I have question players, if I sell a video editing service and want to send a primary fill in form to the client. Then after completing replying to him with the product after finishing editing and finish the process, how to do that
you can bill him with an order, then send him the final product. or you can charge him, then finish the job, create a new digital product and attach it to new order and deliver to him
for some reason, i test ordered my digital product and i recieved the order comfirmation and the order was manually fullfilled, but i never got my download link or anything. it doesnt even show that my product sold even tho i test bought it twice on my customer account. i need help
Thank you so much for this information!!! I am gonna do this for my website as well, I really appreciate this. I have one question for you: Say I am selling a product and wanted to include a free digital download album as part of their purchase, would that process be any different? In my case, I am selling hoodies/shorts and including a 15 track digital album with every purchase. I'd appreciate any guidance! - Teo
@@Astralwebincloves Hi! I'm happy to see this, because i have the same problem. I already tried to upload a zip file, and had a hard time downloading it on a cellphone. Do you have any advice for that? Thanks!
@@Astralwebincloves Sure! We sell downloadable conferences comprising between 5 and 8 tracks each. So I created zip files so I could attach multiple files at once to a single product. However, me and my colleagues have done some testing, and we are unable to download the tracks to our cell phones after making a purchase. On a computer, it works fine, but not on a cell phone. Does this mean that zip files are not downloadable on a cell phone? Thanks!!!
Thank you so much for sharing. Your explanation is very easy to understand and Super clear. However I have some doubts that if I’m selling vdo tutorial on the website, will customer can download and sharing to other people? Are there any restrictions to restrict the viewer? Appreciate your advice and thank you in advance.
ANUCHIDA KAWASHIMA for the built in functionality there is no way for restriction of a customer later sharing a video unless you use a third party software to drm or protect the file.
you pay the payment gateway for a percentage of each order for the payment transaction. either shopify or a 3rd party. if you use a 3rd party, you have to pay shopify a fee as well based on your package. (see section "shopify payments" on www.shopify.com/pricing)
What if you want to sell different varieties of a song? Because I'm trying to sell beats and I sell by different license, and when they download they will also get a license sheet,
you can setup separate products for each license. if you have multiple files to give them, you must zip it to give them one file and inside can have multiple.
Hello, so I've added the digital product. And had the code embedded into my website which isn't a shopify store. I did a test run by going to my website and ordering the digital product. I am able to access the download through the view order button that comes after purchase is made but the secondary email that comes and says :" here are your downloads" that link takes me to a blank page that says this shop does not have a website yet... Do you know how to correct this?
This was so helpful! I do have one question though, can you do the same steps and instead of doing a single mp3, upload and sell an entire digital album?
Hey thank you for this tutorial. I just have one question, I wanna sell subscriptions for digital products can I use this app to set up the digital product and add a subscription app (like recharge) to set up the subscription part?
yes that is correct. have personally not used recharge with digital products but there is no reason i can see that it shouldnt work. let me know if you try it out. appreciate sharing with the community.
Is there a way to upload multiple files? I only see the option for 1 upload per product? Is there another app that would let me do that? I need to upload multiple video and pdf files for each of my products. Thanks for any help on this.
I have a question so I changed my settings for automatic, pretty much trying to have the customer get access as soon as they pay. But every time they buy the download they don’t get it unless I mark it as paid and fulfilled. How else do I fix it?
@@Astralwebincloves i have the card, PayPal etc option. I have to go to my orders mark the order as paid and fulfilled for them to be able to download. ( I tried it on my own; like if I was the customer )
Hey i had a super basic question and i cant even believe i cant figure it out ! but lets say ive made 10 templates how do i turn those 10templates into one PDF File ? And then if i upload the Pdf and they buy it do they get the 10 images inside ? :L hope this makes sense
sorry but this app can only have one. you have 2 options: 1. upload a zip file with more files inside 2. find a 3rd party app to support multiple files
I have one question. If you want to sell a physical product but a part of that product involves a file download, is it possible to use this app so the costumer can purchase both physical and digital product at the same time? Thank you
you can upload the 15 second song on "settings" -> "files" and then in the description box when you edit the product you can link to it or embed it. hope that makes sense. if you are a little more web savvy you can also find a music player and allow playback on the product page.
yes its possible. try to go to settings -> files and upload your mp3. then edit your product and add to description field the url of the mp3. if you want to make it more friendly, you will need a developer to make it look better. hope this helps!
@@Astralwebincloves I just uploaded a (4.96 GB) or (5,335,534,804 bytes) file and it worked. I am now downloading it by manual url to make sure. In 20 minutes I will know if the download worked. If it doesn't, I come back and say so. I am a little rusty is there a checkout link in addition to the email link. Wanna know how it looks and works. A little scared of using my own credit card on my site. Kind of a grey legal area. They credit card company might not like it. But I think I did it once.
yes you can. note that the flow for a normal ecommerce business and selling a digital service is a little different (ecommerce flow is much longer with more steps (category -> product -> cart -> checkout). If you're only selling digital services you will want to consider shortening the flow in your theme by coding a shorter step process. hope that makes sense.
2 роки тому
Why is there 2 emails there should be 1 Or just receipt email but download from site people don't want to taken off site whi cares about looking at a receipt.
@@slister93 you can go to your backend and click on Settings -> Files and then upload files there. Then you can create products or pages and copy and paste the url's of what you just uploaded. Hope that helps!
Shopify will not use shipping address for carts that have only digital products. Regarding billing address you need this because the credit card processor will use this for validation of credit card
you are the only one in all tutorials who does not stop on just connecting that app but goes till the end and make a demo purchase to show how it will behave, thanks for that.
Irfan Saeed Khan thanks for the feedback. Happy to hear it. More fuel for next videos
@@Astralwebincloveshello, I have a question, I see that Digital download has bad opinion. In the time you are using always works fine? I don't know if use it
It always surprises me how few views these videos have, such valuable info here
thank you for the kind words.
This helped me so much! Thank you for getting straight to the point and taking us step by step :)
happy to hear!
Hello! This was a very thorough video. Keep pumping these out.
Will do
Thanks from NZ for your knowledge & time creating this I learned lots even from your comment answers
No problem. We create these videos for you and for helping everybody
Thank you! This really helped.
Your welcome. Happy to hear!
Thank you! Exactly what I was looking for.
:)
This is so helpful! I have a question though? Could I do a different download for each variant or would I have to make separate products?
your welcome. yes you can upload a separate file for each variant. so you dont have so create separate products
@@Astralwebincloves Yayy ok!
Hi thanks for sharing this video. I have a question, will there be an automatic link set up from shopify for the customer to download the eBook at checkout? Thanks.
yes there will be a special link to download in the email that customer receives after they purchased
Awesome tutorial! Learned a lot!
your welcome.
Thank you very much for this awesome video. I have question players, if I sell a video editing service and want to send a primary fill in form to the client. Then after completing replying to him with the product after finishing editing and finish the process, how to do that
you can bill him with an order, then send him the final product. or you can charge him, then finish the job, create a new digital product and attach it to new order and deliver to him
thank you for this great tutorial
your welcome!
for some reason, i test ordered my digital product and i recieved the order comfirmation and the order was manually fullfilled, but i never got my download link or anything. it doesnt even show that my product sold even tho i test bought it twice on my customer account. i need help
Thank you so much for this information!!! I am gonna do this for my website as well, I really appreciate this.
I have one question for you: Say I am selling a product and wanted to include a free digital download album as part of their purchase, would that process be any different?
In my case, I am selling hoodies/shorts and including a 15 track digital album with every purchase. I'd appreciate any guidance!
- Teo
one workaround would be to upload a zip file with multiple files inside.
@@Astralwebincloves Thank you for the advice! Will do this!!!
@@Astralwebincloves Hi! I'm happy to see this, because i have the same problem. I already tried to upload a zip file, and had a hard time downloading it on a cellphone. Do you have any advice for that? Thanks!
@@alexandrarastelli4124 can you share your specific issue?
@@Astralwebincloves Sure! We sell downloadable conferences comprising between 5 and 8 tracks each. So I created zip files so I could attach multiple files at once to a single product. However, me and my colleagues have done some testing, and we are unable to download the tracks to our cell phones after making a purchase. On a computer, it works fine, but not on a cell phone. Does this mean that zip files are not downloadable on a cell phone? Thanks!!!
Good Day , Thank You , Does this work for an album as well, would I be able to attached my entire digital album ?
it works for a single file so you need to wrap your album in a single file. for example zip
So useful thank you so much 😁✌🏿
your welcome!
Thank you so much for sharing. Your explanation is very easy to understand and Super clear. However I have some doubts that if I’m selling vdo tutorial on the website, will customer can download and sharing to other people? Are there any restrictions to restrict the viewer? Appreciate your advice and thank you in advance.
ANUCHIDA KAWASHIMA for the built in functionality there is no way for restriction of a customer later sharing a video unless you use a third party software to drm or protect the file.
Exactly what I needed thank you!
Happy to hear!
Great information, so do we pay shopify a percentage for using their cart?
you pay the payment gateway for a percentage of each order for the payment transaction. either shopify or a 3rd party. if you use a 3rd party, you have to pay shopify a fee as well based on your package. (see section "shopify payments" on www.shopify.com/pricing)
Thank you ! Very helpful
Your welcome
What if you want to sell different varieties of a song? Because I'm trying to sell beats and I sell by different license, and when they download they will also get a license sheet,
you can setup separate products for each license. if you have multiple files to give them, you must zip it to give them one file and inside can have multiple.
@Astral Web Inc. Can you turn off the Auto Update option ? I don't want this option with digital downloads. Thanks
do you mean the settings in this video on 8:25?
Hello, so I've added the digital product. And had the code embedded into my website which isn't a shopify store. I did a test run by going to my website and ordering the digital product. I am able to access the download through the view order button that comes after purchase is made but the secondary email that comes and says :" here are your downloads" that link takes me to a blank page that says this shop does not have a website yet... Do you know how to correct this?
really depends on the embedded you made. can you share more what code you embedded?
This was so helpful! I do have one question though, can you do the same steps and instead of doing a single mp3, upload and sell an entire digital album?
your welcome. out of the box you would have to upload a zip file with all mp3 inside
@@Astralwebincloves That's what I figured. Thank you so much!!
@@cassidybeck8708 anytime
Hey thank you for this tutorial. I just have one question, I wanna sell subscriptions for digital products can I use this app to set up the digital product and add a subscription app (like recharge) to set up the subscription part?
yes that is correct. have personally not used recharge with digital products but there is no reason i can see that it shouldnt work. let me know if you try it out. appreciate sharing with the community.
So helpful !!
happy to hear!
Is there a way to upload multiple files? I only see the option for 1 upload per product? Is there another app that would let me do that? I need to upload multiple video and pdf files for each of my products. Thanks for any help on this.
for thsi app the only thing you can do is zip/compress multiple files on your computer and upload as a zip file.
I have a question so I changed my settings for automatic, pretty much trying to have the customer get access as soon as they pay. But every time they buy the download they don’t get it unless I mark it as paid and fulfilled. How else do I fix it?
why is not paid. which payment method do you use?
@@Astralwebincloves i have the card, PayPal etc option. I have to go to my orders mark the order as paid and fulfilled for them to be able to download. ( I tried it on my own; like if I was the customer )
Thank you !
Your welcome.
Hey i had a super basic question and i cant even believe i cant figure it out ! but lets say ive made 10 templates how do i turn those 10templates into one PDF File ? And then if i upload the Pdf and they buy it do they get the 10 images inside ? :L hope this makes sense
Compress it in a zip file and upload
is it possible to add mutiple files instead of just 1?
sorry but this app can only have one. you have 2 options:
1. upload a zip file with more files inside
2. find a 3rd party app to support multiple files
I have one question. If you want to sell a physical product but a part of that product involves a file download, is it possible to use this app so the costumer can purchase both physical and digital product at the same time?
Thank you
yes a customer can add to cart and physical and digital product and buy them in the same shopping cart order.
How do I feature, say a free 15 seconds preview for my 3 minute song product?
you can upload the 15 second song on "settings" -> "files" and then in the description box when you edit the product you can link to it or embed it. hope that makes sense. if you are a little more web savvy you can also find a music player and allow playback on the product page.
Thanks, this was helpful
Simone Smithson your welcome!
Thank you sooooo much
Your welcome. Happy you liked our video
I only have digital prods to sell, why did I have to fill business info out?
is it possible for customers to hear a preview of the mp3 digital download that youre uploading for sale ?
yes its possible. try to go to settings -> files and upload your mp3. then edit your product and add to description field the url of the mp3. if you want to make it more friendly, you will need a developer to make it look better. hope this helps!
Can I upload video tutorials to sell?. What's the upload limit? In GB
i believe that the limit is 5gb based on help.shopify.com/en/manual/products/digital-service-product/digital-downloads
@@Astralwebincloves I just uploaded a (4.96 GB) or (5,335,534,804 bytes) file and it worked. I am now downloading it by manual url to make sure. In 20 minutes I will know if the download worked. If it doesn't, I come back and say so.
I am a little rusty is there a checkout link in addition to the email link. Wanna know how it looks and works.
A little scared of using my own credit card on my site. Kind of a grey legal area. They credit card company might not like it. But I think I did it once.
How about for selling my lightroom presets
same method... ;)
Can we sell digital service like website builder?.??.?
yes you can. note that the flow for a normal ecommerce business and selling a digital service is a little different (ecommerce flow is much longer with more steps (category -> product -> cart -> checkout). If you're only selling digital services you will want to consider shortening the flow in your theme by coding a shorter step process. hope that makes sense.
Why is there 2 emails there should be 1
Or just receipt email but download from site people don't want to taken off site whi cares about looking at a receipt.
is there anyway to download immediately rather then go through check out?
do you mean you want to allow downloads without purchase?
@@Astralwebincloves yes :)
@@slister93 you can go to your backend and click on Settings -> Files and then upload files there. Then you can create products or pages and copy and paste the url's of what you just uploaded. Hope that helps!
@@Astralwebincloves amazing yes thank you. Unfortunately, the max size is 20 Mb :((
How to remove billing address info for the digital product ?
Shopify will not use shipping address for carts that have only digital products. Regarding billing address you need this because the credit card processor will use this for validation of credit card
Ram Dass and Timothy Leary, what r u guys doing here?😌
personal favorites. nothing to do with digitial downloads. haha.
Damn... $25 per month, for just basic...
Thank you!
:)