AI in ITSM: How artificial intelligence can make great things happen in your service desk

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  • Опубліковано 28 жов 2024

КОМЕНТАРІ • 5

  • @rnflutes2399
    @rnflutes2399 4 роки тому

    Does AI Automation replace ITSM?

  • @Luke418nineteen
    @Luke418nineteen 5 років тому

    Excellent video, is there any other videos that were made by you, thank you

    • @manageengine
      @manageengine  5 років тому

      Thank you, Christopher.
      Here is one other webinar from a few years ago - ua-cam.com/video/HfI0xVjPqys/v-deo.html
      Also, I and my team constantly are involved in creating a lot of ITSM-focused content, which are available here at www.manageengine.com/products/service-desk/resources.html
      Hope you find our resources useful.
      Regards,
      Ashwin.

  • @robertocohen7362
    @robertocohen7362 5 років тому +1

    Ashwin, I would like to ask permission to use some concepts presented in your presentation in a lecture that I will give.
    Of course, I will present all annotated references to your work, your name, your company, and the URL for this video.
    Thanks for your attention

    • @manageengine
      @manageengine  5 років тому

      Hi Roberto,
      Thank you for asking :)
      Yes, obviously you can use them. Glad that you found our content resourceful.
      And the content in this video is also available as a whitepaper, which you can download here - www.manageengine.com/products/service-desk/itsm/ai-service-desk.html
      Please mail us at hello@servicedeskplus.com, if you have any questions.
      Best wishes for your presentation, Roberto.
      Regards,
      Ashwin.