@Ali .......as I stated to 'Samuel Coe' [above] the mistake Phillip made was to focus purely on the financial element of the negotiation. [As soon as you start talking about price, you're not communicating the value of your product/service offering]. Instead, Phillip should have tried to engage more with the client to clearly identify what they were looking to achieve - and the barriers/concerns to doing that. Once this is established, Phillip could have suggested some options, and discussed with the client which they felt was best to meet their needs. As much as price can be an important component in the buying process - it is often NOT the most crucial consideration. [what I call 'The Great Price Myth']. Indeed, nowadays other factors have transcended not only price but the product itself in customer expectations.
@Connor Watson......I'm just surprised the clients didn't have the team physically thrown out of the building after being asked to pay 65 pounds and finally having the SAME product offered at only 15 pounds!
This is a nonsense negotiation, because the team know they have to reach a deal in order to make the TV programme. The team need to have the option of just walking away, or approaching another potential customer.
They were negotiating. They played him like a fool. They would probably had agreed a deal at £25 if he was stronger and more savvy in his negotiation. They took advantage of his poor negotiation acumen and got a great deal. Fair play to them.
@@Brickcellent Disagree. You have to make your product desirable and a must have. The skills for this can not be taught. I could tell you how you do it but im not giving away 25 years sales experience tips for free😉
....but at the same time in another appentice episode the girls team asked the client " How are you prepared to pay for this item" and they got slammed for that.
£65 Nope How about £35? Nope How about £17.50? Actually you know what? make that £15 That sounds feasible. They would've paid £35 or more if you actually stuck to your ground
Actually for the type of service they were offering, £35 per head was still way too high. Because of poor quality service they had to give a partial refund, so it was even less than £15 in the end.
who cares. Just get a normal job and stop trying to be something you're not. The Alan Sugars of this world seem to want to prove something at a very young age normally after something has happened in their life. They become successful (good for him) but they can't let it go and they become obsessed with money, greed and power. I'm the same age as his younger son Daniel, and i remember him saying in his box at White Hart Lane that my father never kicked a ball with me in the park, never took me swimming, came home from work when i was in bed. He let it all out which was very heart warming to hear. Go out to work, go rest and play, but have time for your family, That's one thong that passed Mr Sugar by and all the money in the world can't buy that back!
Why didn’t he just say ok £55.00 then?? And stay at that? Three course meal on its own is good enough for that price surely!! He completely bottled it from these snobs screwing him down for £15 may as well have it away for free!!
Yeah , the clients were just asking for a selection of canapés. When the candidate said £65, they declined and explained ‘that’s the sort of price we would pay for a 3 course dinner (ie not the canapé evening you are offering). I watched the full ep, and £65 for the canapé evening they were offering would have been a total rip-off.
It wasn't a 3-course meal, though. They were offering canapés as a stand-up do, rather than a sit-down formal course dinner. The woman mentioned they would expect a 3-course dinner for £65, that's why the negotiating team were so horrendous dumb to quote silly figures.
£65 per head in central London has gotta be considered cheap these days. Sure this was like 20 years ago, but I know of offices who spent that kind of money even 20 years ago without batting an eye.
£65 wouldn't even buy you a two-course meal in a decent restaurant these days. Phil probably got laughed out of the room as Nick went looking for the vodka.
£65 per head for a 3 course dinner is a fooking bargin! - I'd of told them to 'jog on' *edited* I thought it was £35, but still £65 for a 3 course meal is pretty legit.
It was 65 for canapes. Little small snacks. Finger food those canapes can be made for pennys when divided for ingredients used to make 8 canapes. 65 pound a person was a crazy price
Fuck me, can't even negotiate staying at 17.50?? The TV programme needs to have options to speak other clients, because you need to make a deal or else it won't make the programme, and if you walk away then you'll get slated for not even doing the bare minimum.
@Prince Talleyrand You need to take 2 things into consideration. The apprentice disproportionally recruits from the South-East of the UK, where the demographics are much more in sync with the teams. Furthermore in the early seasons of the show, White British were disproptionally represented relative to BAME, yet the producers of the show were never decried as racist or accused of pursuing some sort of agenda , people understood that the best contestants were picked. Your claims that they were picked in a box-ticking exercise are unfounded, if we reverse the rationale it must therefore hold that early in the show white contestants were picked simply for their ethnicity as they were overrepresented in the early seasons of the show. All of the contestants are British, bar the yank this season. If you want 85% of the Men's Team to be White-British that means you'd like a quota system, and thus have no issue with the state prescribing that all firms must hold an 85%/15% White-British/BAME split. I and most people think a quota system would be unfair.
65 pounds per head, for 3 meals? that's not bad, i live in Copenhagen that's as much as it would costs here if 2 people ordered each of their own meals and that's not even with drinks, I would say that's reasonable. Wth are they complaining about?
lol he has no idea Id say still not impressed, ok see you later he just dropped to 15 quid because they know damn well how to do it lol they would have paid much more lol
They were just offering the canapés and staff. The lady simply mentioned that £65 per head was not reasonable for what they were asking, and that high price was what you would expect for a three course meal (i.e. too high a price for the canapé they were offering )
Negotiation level: Theresa May
JasonTheGreat18 😂
😂🤣😂🤣😂👏👏
Because Boris has done so much better. 😬
He got a deal through parliament...
@@benportman7 That's not quite true, he got it to a second reading (yes, further than TM's deal) but it definitely didn't get "through parliament".
When all you do is reduce the price the client loses respect for you AND gains full control of the negotiations. Wow what a muppet he is.
To be fair he has no idea what it's worth.
what else could he have done but reduce the price? Genuine question, im just interested in what he should've done better.
@@Ali-lh1st leave the room with some dignity
Start at a lower price and go up or stay at a reasonable price?
@Ali .......as I stated to 'Samuel Coe' [above] the mistake Phillip made was to focus purely on the financial element of the negotiation. [As soon as you start talking about price, you're not communicating the value of your product/service offering].
Instead, Phillip should have tried to engage more with the client to clearly identify what they were looking to achieve - and the barriers/concerns to doing that. Once this is established, Phillip could have suggested some options, and discussed with the client which they felt was best to meet their needs.
As much as price can be an important component in the buying process - it is often NOT the most crucial consideration. [what I call 'The Great Price Myth']. Indeed, nowadays other factors have transcended not only price but the product itself in customer expectations.
You were right master. The negotations were short
Qui Gon Jinn: 🙄
Underated comment
Nick telling it how it is "Phillip went in, opened the batting at £60 per head and the poor client nearly fell off his chair" 😂😂
Its moments like that which makes me really miss Nick
£ 65
@Connor Watson......I'm just surprised the clients didn't have the team physically thrown out of the building after being asked to pay 65 pounds and finally having the SAME product offered at only 15 pounds!
This is a nonsense negotiation, because the team know they have to reach a deal in order to make the TV programme. The team need to have the option of just walking away, or approaching another potential customer.
Precisely. But walking away with shame after at least fighting for your position is preffered.
When you put all your skill points into combat and forget everything else
Imagine starting at £60 then going down to £15 - how embarassing
Instant loss of value and credibility. Gotta have confidence in your offer.
Brutal negotiation skills from the clients there..
How cheap do they want it. Cheapskates !!!
They were negotiating. They played him like a fool. They would probably had agreed a deal at £25 if he was stronger and more savvy in his negotiation. They took advantage of his poor negotiation acumen and got a great deal. Fair play to them.
£15 per head for a selection of canapés is fairly reasonable
When they said no to £65, he should have asked ‘what price range were you looking for’?
And create value at that price.
Samuel Coe.....correct sir...he needed to create a demand for the product....whats the usp etc
@@taffymackem2596 Not what that translates to at all. It's more like getting to know your clients budget without making yourself look desperate.
@@Brickcellent Disagree. You have to make your product desirable and a must have. The skills for this can not be taught. I could tell you how you do it but im not giving away 25 years sales experience tips for free😉
@@taffymackem2596 any golden nuggets u can throw my way? not even been on this earth 25 years :P
He should of asked what is your budget? Then told them what they could get for it, if they wanted extras then would charge more.
@@RealistGunner fr mate
@@RealistGunner mate, you support the most dead club in London, pipe down.
....but at the same time in another appentice episode the girls team asked the client " How are you prepared to pay for this item" and they got slammed for that.
Back in the days when you were allowed to use calculators
£65
Nope
How about £35?
Nope
How about £17.50? Actually you know what? make that £15
That sounds feasible.
They would've paid £35 or more if you actually stuck to your ground
Actually for the type of service they were offering, £35 per head was still way too high. Because of poor quality service they had to give a partial refund, so it was even less than £15 in the end.
Phillip wrote a book after this. Called "How to negotiate like a bell end and get shafted in the process"
who cares. Just get a normal job and stop trying to be something you're not. The Alan Sugars of this world seem to want to prove something at a very young age normally after something has happened in their life. They become successful (good for him) but they can't let it go and they become obsessed with money, greed and power. I'm the same age as his younger son Daniel, and i remember him saying in his box at White Hart Lane that my father never kicked a ball with me in the park, never took me swimming, came home from work when i was in bed. He let it all out which was very heart warming to hear. Go out to work, go rest and play, but have time for your family, That's one thong that passed Mr Sugar by and all the money in the world can't buy that back!
Negotiation level: Arsenal.
Pleased to see this comment age poorly!
Why didn’t he just say ok £55.00 then?? And stay at that? Three course meal on its own is good enough for that price surely!! He completely bottled it from these snobs screwing him down for £15 may as well have it away for free!!
le33s It wasn’t for a 3 course meal, it was for a selection of canapés
Yeah , the clients were just asking for a selection of canapés. When the candidate said £65, they declined and explained ‘that’s the sort of price we would pay for a 3 course dinner (ie not the canapé evening you are offering). I watched the full ep, and £65 for the canapé evening they were offering would have been a total rip-off.
94 people weren't paying attention to the clip
It wasn't a 3-course meal, though. They were offering canapés as a stand-up do, rather than a sit-down formal course dinner. The woman mentioned they would expect a 3-course dinner for £65, that's why the negotiating team were so horrendous dumb to quote silly figures.
Half expected him to suggest "... Monkey tennis?"
Even Partridge would've negotiated that situation better.
Just buy them a bag of crisps each at £15 per head
Lol Kirkland and Ellis one of the most elite law firms in the world and you go in like that. Absolute fools.
£65 per head in central London has gotta be considered cheap these days. Sure this was like 20 years ago, but I know of offices who spent that kind of money even 20 years ago without batting an eye.
Solid negotiator- can we borrow him for Brexit negotiation?
£65 wouldn't even buy you a two-course meal in a decent restaurant these days. Phil probably got laughed out of the room as Nick went looking for the vodka.
£65 per head for a 3 course dinner is a fooking bargin! - I'd of told them to 'jog on'
*edited* I thought it was £35, but still £65 for a 3 course meal is pretty legit.
He said £65 ...
£65 in 2010 money is like £110 today
It was 65 for canapes. Little small snacks. Finger food those canapes can be made for pennys when divided for ingredients used to make 8 canapes. 65 pound a person was a crazy price
Hes got such a bass voice
that asian bloke looks like he's wearing a toy comedy beard..
When they told yo I you'd make a great deal easily because they need us more than we need them. Banter.
Phillip couldn't score in a knocking shop with a 50 pound note tied around his chopper
He's a dish 🥰
Would get much for 50quid these days ;)
@@ZJS0113 bloody inflation
Couldn’t score in a brothel with a fanny seeking tomohawk missile surgically attached to his knob end.
How about a show like this for ex offenders?
Better off ordering KFC for each person than paying those prices, what were they thinking? No business knowledge whatsoever
HE NEGOTIATED HIMSELF DOWN 50% WTF
Yes Alan, total Spiv.
Three bodyguards going in to rob the place
Asked for £60 and got £15 😂
Sit-down 3-course dinner for £15 - hahaha!
Fuck me, can't even negotiate staying at 17.50?? The TV programme needs to have options to speak other clients, because you need to make a deal or else it won't make the programme, and if you walk away then you'll get slated for not even doing the bare minimum.
Was that Hillary Clinton?
Phil Henderson no that lady was a better negotiator
Rubbish negotiation, should have walked away.
These ‘men’ that go on apprentice thinking they know about business are so embarrassing. Typical
A spiv calling a spiv
So he went from 60 to 15 what a bellend i wouldn’t trust him to run a bath
This show needs sexy lads again
James (2017 winner) was pretty hot
@Prince Talleyrand Yup
@Prince Talleyrand you sad waste of space, I imagine you also go around telling people you don't see colour
@Prince Talleyrand You need to take 2 things into consideration. The apprentice disproportionally recruits from the South-East of the UK, where the demographics are much more in sync with the teams. Furthermore in the early seasons of the show, White British were disproptionally represented relative to BAME, yet the producers of the show were never decried as racist or accused of pursuing some sort of agenda , people understood that the best contestants were picked. Your claims that they were picked in a box-ticking exercise are unfounded, if we reverse the rationale it must therefore hold that early in the show white contestants were picked simply for their ethnicity as they were overrepresented in the early seasons of the show. All of the contestants are British, bar the yank this season. If you want 85% of the Men's Team to be White-British that means you'd like a quota system, and thus have no issue with the state prescribing that all firms must hold an 85%/15% White-British/BAME split. I and most people think a quota system would be unfair.
@Prince Talleyrand you're definitely the problem
It was £65 to start not £60
Kirkland & Ellis can afford £650 a head
Basically an attempted scam
Sugar is a spiv lol
65 pounds per head, for 3 meals? that's not bad, i live in Copenhagen that's as much as it would costs here if 2 people ordered each of their own meals and that's not even with drinks, I would say that's reasonable. Wth are they complaining about?
They weren’t selling a 3 course meal, they were selling canapés and staff
@@jhnekdn ahh okay well still not bad even tho it’s canapés with staff still reasonable
@@danielpedersen1688 did you really just try double down on that? 65 quid per person for canapés is not reasonable at all
When you have the voice but not the brain
What accent has Phil got?
He's from Durham.
is spiv an actual thing pr has sugar been watching peep show?
Nah its an actual thing.
lol he has no idea
Id say still not impressed, ok see you later
he just dropped to 15 quid because they know damn well how to do it lol they would have paid much more lol
Jesus fucking Christ.....🤦♂
Canapæs
Haha 'spive'
Hang on, they aren't actually offering a 3 course meal are they? They're offering 8 canapes and 'staff'.....for £60.
They were just offering the canapés and staff. The lady simply mentioned that £65 per head was not reasonable for what they were asking, and that high price was what you would expect for a three course meal (i.e. too high a price for the canapé they were offering )
Reminds me of that scene in Bad Santa between Ernie Mac and the little black elf.
'Half'👿