PETLIBRO Glacier Pet Water Fountain: The Best Pet Water Fountain on the Market?
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- Опубліковано 28 вер 2024
- The PETLIBRO Glacier Ultrafiltration Stainless Steel Cat Water Fountain has an advanced ultrafiltration filter made of ultra-fine hollow fiber membranes with pore sizes as small as 0.01μm. Removes up to 99.99% of harmful particles from your pet’s drinking water, enhancing their overall well-being with every sip.
Charlie loves it. I got his bloodwork done because he was drinking more water than normal and somewhat annoying me, asking for fresh water all the time.
This has helped our home have balance again - he doesn't beg for water because he gets it from the water fountain. This will be a staple in our house now that he is drinking water more frequently.
And his kidney values are up a bit (nothing his vet is concerned about yet); we'll see if I can work to stabilize them with some supplements.
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*DISCLAIMER: The purpose of this video is to educate and inform. It is no substitute for professional care by a veterinarian, licensed nutritionist, or another qualified professional. You‘re encouraged to do your research and should not rely on this information as professional medical advice, diagnosis, or treatment. Jenny Dean and her guests express their own opinions, experience, and conclusions, and Floppycats neither endorses nor opposes any particular views discussed here.
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The PETLIBRO Glacier Ultrafiltration Stainless Steel Cat Water Fountain has an advanced ultrafiltration filter made of ultra-fine hollow fiber membranes with pore sizes as small as 0.01μm. Removes up to 99.99% of harmful particles from your pet’s drinking water, enhancing their overall well-being with every sip.
Charlie loves it. I got his bloodwork done because he was drinking more water than normal and somewhat annoying me, asking for fresh water all the time.
This has helped our home have balance again - he doesn't beg for water because he gets it from the water fountain. This will be a staple in our house now that he is drinking water more frequently.
And his kidney values are up a bit (nothing his vet is concerned about yet); we'll see if I can work to stabilize them with some supplements.
Use PetLibro Coupon Code FLOPPYCATS to get 16% off
floppycats.co/petlibroglacier [Petlibro] #affiliate
geni.us/petlibroglacier [Amazon] #affiliate
Not sure if you can answer my question... I'm a bit "iffy" when it comes to the pre-filter. I'm seeing hair/food floating about in the water and it looks as if it's not being filtered through the pre-filter. Are you noticing any of this? I'm concerned if things aren't going through the pre-filter and the water is just swirling around then they're drinking crap water.
Thanks for any input or response. :)
I have not seen food at all. I have seen hair and it's sitting on the pre-filter. But that's the thing - the water has to be sucked from that little tube that goes down into the tank, then through the filter and then it goes onto the tray, so everything being put on that tray is filtered water. I know mine will NOT drink crap water. So if they are drinking from it, I know it's OK. I also have a bowl of water in my master bathroom, which they no longer drink from. YOu could experiment like that.@@tiffanyjo915
@Floppycats Thanks for the input. I'm just wondering if one of the filters isn't filtering properly? It looks as if the long black rectangle filter that is attached to the tray isn't letting the water flow through ( if that makes any sense ). The small food particles I think is probably from the one cat dipping his paw into the water to drink. They love the fountain, but my concern is bacteria if that filter isn't working properly. :(
Here's what Petlibro said when I forwarded your comment: "The water in the water tray is supposed to flow through the prefilter (or it will overflow). When water flows through the prefilter, most of the hair/food will be stopped by the prefilter, and the water in the water tank will be further filtered by the ultrafilter to ensure that the water coming out from the water outlet is clean.
However, please kindly understand that since the pet will drink from the water tray, it is normal that there is hair/food on the water tray. To keep the water clean, it is important to clean the water tank and replace the filter regularly."@@tiffanyjo915
Do you have the white prefilter on the black rectangle? oh, my cats don't dip their paws. Write Petlibro! help@petlibro.com. I used to work for a manufacturer and never understood why people didn't write us first before writing ont he Internet. So definitely write them and find out - maybe you have it installed incorrectly.@@tiffanyjo915
Thanks for the review, I bought one after watching it. The fountain seems well built, the pump is a bit loud compared to other fountains. The filter pack costs $20 and lasts for 2 months. Seems overpriced for what it is.
You're welcome. Keep an eye on it, mine failed after about 7-8 months and others have reported theirs have too. Petlibro is honoring their warranty on them, so be sure to keep your receipt, etc. I hope it doesn't fail for you because I loved, loved it. They are working on improving it, so maybe they will figure out what went wrong. I did buy their filters on sale, which helps that $20 charge.
Ive been looking into a new water fountain for a while. I love all the information you've provided with this video. I wasn't sure how easy this may be to pull apart. I have 4 ferrets, and so far, every fountain I've been tired they have thrown. I currently have the dockstream, and luckily, the latches on the tank help prevent a large water dump, but they like to pull it off of the power dock. Thanks in advance!
I am not sure about ferrets - you might write help@petlibro.com before buying to see if it's good for ferrets.
I bought this fountain, it broke within 3 months. However, Petlibro did live up to the warranty and is issuing a warranty. The other Petlibro fountains I've bought have worked without issue.
Yes, I am sorry - mine crapped out about 6 months after I got it. They are working on improving it. I hope they do because I totally loved it until it crapped out
Just in case anyone is having trouble getting those filters out, PetLibro suggested using a spoon to pry it out. That worked awesome for me. Otherwise I couldn’t get it out. 😂
Yes! They have a video showing that. Thanks for sharing the tip.
where is that video? @@Floppycats
Doesn't look like it's on UA-cam - so I would send them an email and ask for it - help@petlibro.com@@marthascannell8424
Hi again .. Anyone know about the sound ?
you can hear it in the video, right?@@Bubbalovecats
THANK YOU
You're welcome - are you thinking about getting one?
Just curious - why use bottled water to fill instead of water filtered through a Brita or in-home filtration system?
It’s a personal decision. Not a requirement for the fountain.
Does the fountain have an Always on option or is it sensor on only??
no, it doesn't have an always on option. sensor only. and actually they have been having problems with this fountain and think they're redoing it slightly.
Can a cat move or knock the fountain over ? That’s the problem I’m having with the fountain I’m using.
Man, it’d be pretty hard on this one. It’s heavy when you fill it completely. And the black part is pretty heavy too.
Do you know how long the power cords are for the Petlibro water feeders? I can’t seem to find that info on their website. Thanks.
I'm inquiring with Petlibro - did you try to email them and ask? Help@petlibro.com - I would go measure mine, but that would require more steps and I don't know if they are all the same length since I got one of the first ones when it launched.
PetLibro said, “The length of the Glacier water fountain cable is 1.5m.”
@@FloppycatsMany thanks for that info. That’s a short cord, so it may need an extension cord. I’ll use your link if I buy this unit.
@@jonathanl2748 you're very welcome - if you buy it, please let me know how you and your cats like it!
They messed up on the production of this product. So close to perfect. First, the moving water is what draws the cat to drink the water. If they don't walk passed it, it won't run often. 1 time an hour is not good enough to draw them to the water IMO.
. 2) The part where the water is should have stainless steel parts but instead they are plastic.
I love the stainless parts and it's damn near perfect.
I didn't see if the plug is removable from the pump part? If not that might be the 3rd bad thing about it. I use the petkit one and that is far from perfect too but the base stays plugged in and you can easily bring the water bowl over to the sink and clean the parts. Unfortunately none of these companies are making water bowls right. They are definitely getting better though.
Do you mean the small piece of plastic that holds the pre-filter shouldn't be plastic? Because the rest are stainless steel. Yes, the AC adapter removes from the filter/motor part, so entirely detachable from the unit.
Hi Michael, I am reviewing a new product - wanted to know your thoughts - ua-cam.com/video/HGSEcQqQY2g/v-deo.html
Hi. I watched your video and I was curious, obviously other fountains’ filter and pumps and the rubber tube on this one gets slimy and needs to be cleaned regularly. My only concern with this is the internal piping that takes the water from the rubber tube to the filter, and then takes the water from the filter to the spout, has water running though it just as the rubber tube does. They’re saying that you don’t need to clean these at all? How do you prevent those pipes/tubes from getting slimy, bacteria buildup etc? Also did you look at their dock stream wireless at all? I considered this one except I don’t like that only the tray is stainless steel. The rest of the reservoir is plastic.
Others asked these things.
I asked PETLIBRO and they said:
"One of the design goals of this Glacier water fountain is to reduce the maintenance burden, therefore we minimize the parts to be cleaned. As a result, the filter and pump of the Glacier water fountain are located in the black filtration unit, they are designed to be separated from the water tank and there is no need to clean them. As long as follow the instruction video to clean the water fountain and replace the filter/prefilter regularly, the Glacier water fountain can work properly.
Please allow me to introduce the working feature of the pump and the filter as below:
1. The pump of the Glacier water fountain is a vacuum self-priming pump. Water will flow through the inside of the pump and the filter, in this way, both the pump and the filter are not soaked in water, therefore there is no need to clean them.
2. Before the water reaches the water pump and filter, it is filtered by the prefilter (under the water tray) and the mesh filter in front of the water pipe. The mesh filter in front of the water pipe filters particles with a diameter of more than 0.18mm. Therefore, there is no accumulation of large particles of impurities in the water pump, and other impurities can flow smoothly through the pump to reach the ultrafilter.
3. The ultrafilter is located at the end of the filtration system and intercepts 0.1um particles to ensure that the water coming out of the water outlet is clean. In addition, since the outer shell of the filter does not immerse in the water, there is no need to clean the filter and only needs to be replaced regularly.
Here is the link to the tutorial videos about the maintenance for the Glacier water fountain for your reference:
petlibro.com/pages/how-the-glacier-ultrafiltration-stainless-steel-pet-water-fountain-works-plwf007
If there is any questions about this water fountain or other PETLIBRO, you are welcome to contact our customer service team at help@petlibro.com. Every Petlibro product is backed by a 12-month limited warranty and lifetime technical support, and we are always happy to provide assistance."
I am not familiar with the dock stream wireless thing.
After having this for months.. do you still like it? What are you pain points? I have the catit water fountains and they are plastic and I hate them.
I LOVED IT. But it stopped working and the company has been replacing or partially refunding people while they figure it out. We are now reviewing this one and it's really cool - ua-cam.com/video/HGSEcQqQY2g/v-deo.html - I have a few more weeks of review before I release it. I really hope they figure the PetLibro Glacier out because it was so great.
Charlie is actually drinking from it on camera! I’m seriously considering getting this fountain. I’m using the same bottled water and it’s nice that it’s getting filtered. It’s supposedly a very good filtration system
I would say it too loud and my stopped to work in one month I had to return it
Mine stopped working too - what kind of water did you use in yours?
My cat stopped drinking water from his water bowl. Previously he drank all the water. I am adding water to his wet food. He is urinating.
Maybe he’s now getting the moisture he needs from his food with the added water. Have you always fed wet food?
Unfortunately the cartridge which came with the unit was leaking and water spilled all over the floor. The replacement filter works great though. Out cat‘s love the fountain too!
I am sorry to hear about the leaking water - but glad the replacement filter is doing its job.
I have 6 cats and often need to replace filters more often than recommended. I feel a UVC sterilization bulb would be perfect for a pet water dish but there are very few on the market. I was really hoping this one would include a uvc light but is there a way to find out if that is somehow bad for pet fountains and that is why it is not used? If the developers have a reason to omit that I would love to know!
sounds like a logical inquiry - i sent it onto them, but you could always write manufacturers and ask too!
really wish they had a wireless version of this. Their other wireless fountains are smaller and not such good filtration..
well, they are needing to do some work on this one - it ended up failing for me and many others. so they are working on it again.
It’s a really great fountain. We just got one!
Glad you like it ❤
Your cat is so pretty!! What a good little floofers.
Thank you ☺️
Thank you for the review!
Doesnt look like you can clean out the pump and other interior water channels. That's going to get nasty over time.
We understand your concerns. One of the design goals of this Glacier water fountain is to reduce the maintenance burden, therefore we minimize the parts to be cleaned. As a result, the filter and pump of the Glacier water fountain are located in the black filtration unit, they are designed to be separated from the water tank and there is no need to clean them. As long as follow the instruction video to clean the water fountain and replace the filter/prefilter regularly, the Glacier water fountain can work properly.
Please allow me to introduce the working feature of the pump and the filter as below:
1. The pump of the Glacier water fountain is a vacuum self-priming pump. Water will flow through the inside of the pump and the filter, in this way, both the pump and the filter are not soaked in water, therefore there is no need to clean them.
2. Before the water reaches the water pump and filter, it is filtered by the prefilter (under the water tray) and the mesh filter in front of the water pipe. The mesh filter in front of the water pipe filters particles with a diameter of more than 0.18mm. Therefore, there is no accumulation of large particles of impurities in the water pump, and other impurities can flow smoothly through the pump to reach the ultrafilter.
3. The ultrafilter is located at the end of the filtration system and intercepts 0.1um particles to ensure that the water coming out of the water outlet is clean. In addition, since the outer shell of the filter does not immerse in the water, there is no need to clean the filter and only needs to be replaced regularly.
We would like to let you know that we offer a 24-month warranty for our products, if there is any issue, please feel free to contact our customer services team via email at help@petlibro.com for assistance.
Thank you for replying, Petlibro!
Hi, I am reviewing a new product - wanted to know your thoughts - ua-cam.com/video/HGSEcQqQY2g/v-deo.html
Can you disable the motion detection so that water constantly flows? I’m afraid my cat will get spooked by that.
i don't think so. you could write petlibro and ask. i will ask them too. but keep in mind that these are pet people - they understand cats are easily spooked. it isn't like a blast, it's a slow trickle, so it sparks curiosity at best.
you cannot. My two cats got used to it very quickly though. I placed another water bowl in the apartment so they could still drink while getting used to the fountain turning on when they went to inspect it, and both were drinking from it without issue within a day or two
I just got mine and did everything you said and I can’t even get it to turn on. It’s brand new. What do I do
Have you held down the power button? It takes like 3 seconds. If it’s still not working - help@petlibro.com or return to where you bought it
How do you clean the areas in the black unit? I get that the pump doesn’t need to be cleaned but it looks like there’s tunnels to the filter and up to the stainless steel nozzle part that do touch water and seem impossible to clean?
I bought this not knowing that it all wasn’t completely cleanable, and I’m really worried about mold and mildew in these places I can’t access and idk how safe it is going to be for my cats to use…. I’m thinking about getting rid of it even though it’s brand new…it wasn’t cheap and this a concerning design flaw, even if there are things I really like about this fountain I need to make sure it’s cleanable and safe for my cats
This company has been around a long while. I doubt they designed a brand new fountain (they have a lot of other fountains) with such a design flaw. I have forwarded your question and will let you know what they say. As someone who used to work for a manufacturer, I do hope you too have reached out them! I never understood when our customers would post on social, but not ask us - so definitely ask them too!@@rebeccah9434
Would like to know before buying this myself
From Petlibro: "One of the design goals of this Glacier water fountain is to reduce the maintenance burden, therefore we minimize the parts to be cleaned. As a result, the filter and pump of the Glacier water fountain are located in the black filtration unit, they are designed to be separated from the water tank and there is no need to clean them. As long as follow the instruction video to clean the water fountain and replace the filter/prefilter regularly, the Glacier water fountain can work properly.
Please allow me to introduce the working feature of the pump and the filter as below:
1. The pump of the Glacier water fountain is a vacuum self-priming pump. Water will flow through the inside of the pump and the filter, in this way, both the pump and the filter are not soaked in water, therefore there is no need to clean them.
2. Before the water reaches the water pump and filter, it is filtered by the prefilter (under the water tray) and the mesh filter in front of the water pipe. The mesh filter in front of the water pipe filters particles with a diameter of more than 0.18mm. Therefore, there is no accumulation of large particles of impurities in the water pump, and other impurities can flow smoothly through the pump to reach the ultrafilter.
3. The ultrafilter is located at the end of the filtration system and intercepts 0.1um particles to ensure that the water coming out of the water outlet is clean. In addition, since the outer shell of the filter does not immerse in the water, there is no need to clean the filter and only needs to be replaced regularly.
Here is the link to the tutorial videos about the maintenance for the Glacier water fountain for your reference:
petlibro.com/pages/how-the-glacier-ultrafiltration-stainless-steel-pet-water-fountain-works-plwf007
If there is any questions about this water fountain or other PETLIBRO, you are welcome to contact our customer service team at help@petlibro.com. Every Petlibro product is backed by a 12-month limited warranty and lifetime technical support, and we are always happy to provide assistance."@@DGomez__
From Petlibro: "One of the design goals of this Glacier water fountain is to reduce the maintenance burden, therefore we minimize the parts to be cleaned. As a result, the filter and pump of the Glacier water fountain are located in the black filtration unit, they are designed to be separated from the water tank and there is no need to clean them. As long as follow the instruction video to clean the water fountain and replace the filter/prefilter regularly, the Glacier water fountain can work properly.
Please allow me to introduce the working feature of the pump and the filter as below:
1. The pump of the Glacier water fountain is a vacuum self-priming pump. Water will flow through the inside of the pump and the filter, in this way, both the pump and the filter are not soaked in water, therefore there is no need to clean them.
2. Before the water reaches the water pump and filter, it is filtered by the prefilter (under the water tray) and the mesh filter in front of the water pipe. The mesh filter in front of the water pipe filters particles with a diameter of more than 0.18mm. Therefore, there is no accumulation of large particles of impurities in the water pump, and other impurities can flow smoothly through the pump to reach the ultrafilter.
3. The ultrafilter is located at the end of the filtration system and intercepts 0.1um particles to ensure that the water coming out of the water outlet is clean. In addition, since the outer shell of the filter does not immerse in the water, there is no need to clean the filter and only needs to be replaced regularly.
Here is the link to the tutorial videos about the maintenance for the Glacier water fountain for your reference:
petlibro.com/pages/how-the-glacier-ultrafiltration-stainless-steel-pet-water-fountain-works-plwf007
If there is any questions about this water fountain or other PETLIBRO, you are welcome to contact our customer service team at help@petlibro.com. Every Petlibro product is backed by a 12-month limited warranty and lifetime technical support, and we are always happy to provide assistance." @DGomez__ @@rebeccah9434
That's a lot of maintenance.
This fountain? Not at all. The only problem is that it stopped working after 6 months. So that made it very low maintenance. I’m reviewing another now that’s far more maintenance.
The red light came on and water won’t flow any suggestions?
Yes, I have never had that happen, so I would reach out to help@petlibro.com and ask. Would be curious what they say, if you're game to share.
Ok thank you!
You're welcome =)@@odbwubanger
Wait, I am wondering something - what's the water level in the tank? I think that did happen when my water level was too low in the tank. Be sure to clean it thoroughly every week too =)