How to set up and install the Google Nest Hello video doorbell

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  • Опубліковано 5 лют 2025

КОМЕНТАРІ • 629

  • @pauldavis9387
    @pauldavis9387 2 роки тому +2

    A porch pirates worst nightmare. Good audio and video. The police must love these things; Nest and Ring .

  • @striperseeker
    @striperseeker 3 роки тому +1

    HOLY CRAP. 2 minutes 45 seconds just to get to the installation. Should call this "Google Hello doorbell marketing video"

  • @rathorefamily
    @rathorefamily 3 роки тому +157

    Tip: I installed my nest doorbell and couldn't hear the chime inside. Troubleshooting steps didn't help at all. Accidentally discovered this option in the Nest app called "Indoor Chime On/Off". Shows nowhere in the troubleshooting steps, but resolved the issue instantly.

    • @lisamashigian5635
      @lisamashigian5635 3 роки тому +1

      We

    • @edwinruiz2889
      @edwinruiz2889 3 роки тому +2

      I have the same trouble i turn on the “chime on”still couldn’t hear the chine inside any tips?

    • @Mr1011ck
      @Mr1011ck 3 роки тому

      Just installed the doorbell and new chime. House was wired for a doorbell. My inside chime has no sound. Currently can't find the option to turn on or off in the app.

    • @jensenjiang
      @jensenjiang 3 роки тому +7

      @@edwinruiz2889 under "chime on" there's another option "inside chime on/off". I was trying to figure out the problem for a long time

    • @irmmz1776
      @irmmz1776 2 роки тому +4

      @@edwinruiz2889 I had the same problem. My solution given by a technician was to turn on the electronic chime setting and set it to ring for ten seconds. Then turn it off. It worked for me after thinking it was the doorbell itself.

  • @FrankBarragan
    @FrankBarragan 6 років тому +565

    Why was this recommended and why did I watch the whole video without owning a nest hello?
    Update: 4 years later… yes I bought one eventually.

    • @g99se9
      @g99se9 6 років тому +14

      Frank Barragan because the video is ASMR quality

    • @bearing_aficionado
      @bearing_aficionado 6 років тому +8

      I know right!!! Damn it wasted 8 minutes and 32 seconds of my life.

    • @soquelian1908
      @soquelian1908 6 років тому +17

      Why did I read all the comments without owning a nest or watching the whole video?

    • @luongmaihunggia
      @luongmaihunggia 6 років тому +7

      Top 10 questions science can't answer.

    • @elvisjames
      @elvisjames 6 років тому +3

      Lol 🤣 definitely me too

  • @axlahn
    @axlahn 3 роки тому +25

    The wired Nest doorbells (as well as wired Ring doorbells) are great products. HOWEVER, they don't tell you upfront that these wired doorbells all have an internal non-user-serviceable battery. IF you will be using the doorbell with a mechanical chime, just be aware that at some point, the battery inside will fail.
    The internal battery on these units are used to provide temporary voltage to the doorbell unit when a mechanical chime is used. When someone presses the doorbell button, power is temporarily routed away from the doorbell to the chime inside the house. The battery keeps the doorbell powered for the 1-2 seconds while this happens. Over time, this small battery will be unable to deal with the voltage drop and your doorbell will lose power and reboot itself. If you don't rely on a mechanical chime or if you use the Ring wireless chime, than it won't be an issue. If you do use a mechanical chime, depending on your environment (which includes usage rate, weather, temperature, etc.), the doorbell will stop function properly at some point in time. For most users, it seems to be somewhere between 1-3 years.

    • @wramsey2656
      @wramsey2656 3 роки тому +1

      Good info, i got it as a gift. When this happens in the trash it will go and i will use my standard security cameras as normal. Its a shame they don't tell you the info you provided upfront. Not sure why some people think its fun to constantly have to repair poorly designed products and repurchase the garbage.

    • @AlexPastel
      @AlexPastel 2 роки тому

      So, are you saying the micro USB port on the Nest doorbell cannot be used to charge the internal battery? What is it for then?

    • @axlahn
      @axlahn 2 роки тому

      @@AlexPastel the port does charge and power the doorbell...until the internal battery goes bad and no longer can hold enough of charge.

    • @mekam3963
      @mekam3963 4 місяці тому

      I feel like this is happening to my doorbell

  • @JerrysTechCorner
    @JerrysTechCorner 4 роки тому +7

    I do not have a nest hello but I love watching all the setup videos from nest

  • @lakhan911
    @lakhan911 6 років тому +18

    thanks for putting all the links from the video in the description!

  • @theoriginalchefboyoboy6025
    @theoriginalchefboyoboy6025 2 роки тому +14

    always check the voltage at the outdoor ringer wires. 18-24 volts AC is always recommended. I've never had a video doorbell install successfully outside that range.

  • @zacherygore4970
    @zacherygore4970 Рік тому +51

    This is the second home in which ua-cam.com/users/postUgkx0jZ_lGlDVJhDnmagEU8gn47cmfPNlLQU we've replaced our "regular" doorbell with a Ring video doorbell and we really enjoy it. It is very easy to install and it works very well, with a clear picture through the app and good in-home use (we added the chime, which is also easy to install and doesn't require another thought to use).

  • @tigerfelixdragonfeilong4337
    @tigerfelixdragonfeilong4337 6 років тому +51

    Can’t wait til nest make a garage opener.

    • @tonycdot
      @tonycdot 4 роки тому +4

      I purchased a MyQ garage door opener and it works great and operates with the Google Hub as well. Picked it up at Lowe’s on sale for under $20.

    • @ManavDIY
      @ManavDIY 4 роки тому +2

      How do you connect with Nest Hub?

    • @tonycdot
      @tonycdot 4 роки тому +2

      @@ManavDIY Nest/Google sync with MyQ. Works well...

  • @minerbloxer6471
    @minerbloxer6471 3 роки тому

    One of the only videos that haven’t gotten the virus

  • @trueblu8
    @trueblu8 4 роки тому +7

    Hands down the best video doorbell on the market!

  • @joesantora158
    @joesantora158 11 місяців тому +1

    Imagine your doorbell is wired up on a 30 amp 240V circuit. I know some video editor kid just took some b roll of a hand flipping a breaker but bravo to that kid because that actually made me laugh. Anyone else catch that?

  • @dylanbrandt3687
    @dylanbrandt3687 5 років тому +16

    You may need this. No where in this video or on the setup it says that if you are using an electronic doorbell aka the ones where you can choose between a bunch of different tones, that it will not work until you go into the settings on the nest app and turn on that you have an electronic chime. You can then select a length of time the chime will ring up to 10 seconds. Also you can only change your chime song in those 10 seconds when the doorbell button is pushed. I spent 2 hours trying to figure this out messing with wiring and the little diodes that you normally put on the button (do not use or your doorbell will just continuously chime). It was a huge pain in the butt and the only reason I figured it out is because I found a random google forum talking about it after quite a bit of searching. Nest should really have this info on the setup instructions.

  • @wendyting329
    @wendyting329 3 роки тому +2

    Slim, QUIET, works great. I wanted modern and out of the way. This is it!

  • @Amarand
    @Amarand 4 роки тому +17

    Perfect! I think the two things people have the most trouble with are going to be when they don't have their home wired for a doorbell, with the appropriately sized transformer, that, and the WiFi power. Was super easy to install though!

    • @Marktewk
      @Marktewk 2 роки тому +2

      No, the most trouble is finding a professional to install a transformer to an existing doorbell.

  • @rarriricky
    @rarriricky 5 років тому +132

    2:33 To all my electricians & technicians your doorbell will not be on a 240v 30AMP circuit. lmao

    • @condonandrew
      @condonandrew 5 років тому +18

      Mine is. Chime is tapped off the furnace.

    • @rogerbillharz6452
      @rogerbillharz6452 5 років тому

      Right

    • @XxTWMLxX
      @XxTWMLxX 5 років тому +5

      220v to 16v transformer is a thing. Doorbell can be on any cuircut in a home. Since it's so low amps it's just added to one not on it's own

    • @petersmith2481
      @petersmith2481 5 років тому +7

      @
      Ricky Mann - totally agree. Saw the 30 amp double breaker and got a laugh as well...

    • @rogerthat24
      @rogerthat24 5 років тому +1

      Mine was tapped to my electric dryer.

  • @brianlanphear7274
    @brianlanphear7274 4 роки тому

    For anybody with a Nicor PRCP2 (Prime Chime Plus 2), I installed mine today, there were no problems at all! I didn't even need the Nest Connector. Nicor has stated that it's not needed with this model. Hope that helps!

    • @bobbybertoldo439
      @bobbybertoldo439 4 роки тому

      Hi we have the prcp 1 and can’t figure out how to install do you have any tips?

  • @faq0711
    @faq0711 4 роки тому +12

    This was way easier to install than mentally I thought it would be.

  • @teddyballgame4823
    @teddyballgame4823 6 років тому

    I just installed my Nest hello. It was as simple as the video. I bought Zmodo smart doorbell. I could connect the doorbell to my network. Nothing worked. After tech support frustrated me I demanded my money back. I bought a bundle deal with the new Google Home hub and Nest Hello video doorbell. It took me only about 20 minutes maybe 15 to successfully install the nest Hello. I recently installed nest Thermostats E and love them. I have a Google mini and Chromecast. I can tell the assistant to display the video from the Nest hello on my TV that has a Chromecast. Next, I am going to add to a Philips Hue White and Color started kit and see how that goes. I have smoke and carbon monoxide detectors in my home. So I am going to upgrade with the Nest Protect Smoke & Carbon Monoxide since I have a fireplace in my living room. Great product as advertised.

    • @googlenest
      @googlenest  6 років тому

      We're happy to hear that everything is working out for you. Please feel free to reach out if you have any questions.

  • @andy.connor.e8853
    @andy.connor.e8853 5 років тому +12

    this is like watching the time warner cable help video of how to use the remote.

    • @bruhdabones
      @bruhdabones 4 роки тому +3

      Connor Anderson except this isn’t obvious

  • @TechWithBrett
    @TechWithBrett 6 років тому +28

    Very helpful. Looks like I might have to pick one up and test it out.

    • @mk12gage
      @mk12gage 6 років тому +3

      Tech With Brett
      Good job with your review. 👍

    • @theanimaster
      @theanimaster 5 років тому +3

      From the comments here looks like I can pick one up and test it out - with just a paper clip!

    • @andrewm2753
      @andrewm2753 4 роки тому +2

      @A.Frank Blunt Yes, it's not their responsibility to secure your network.

    • @themodulator2345
      @themodulator2345 4 роки тому +2

      Great job with your review!

    • @jadamioncole1873
      @jadamioncole1873 4 роки тому +1

      @@themodulator2345 Do You Have a Nest Hello Video Doorbell!

  • @mytube30005
    @mytube30005 2 роки тому +2

    My existing doorbell uses 16vac transformer. After installation, the Nest doorbell works fine but the existing chime stop working. I can see the chime's hammer moves a little but not enough to make sound. It seems like it doesn't have enough power to strike. Should I replace the transformer with 24vac?

    • @mytube30005
      @mytube30005 2 роки тому +2

      So I figured out... In the settings, there is "Chime duration". Switch it on and have duration for 1 second.

  • @Nero0
    @Nero0 4 роки тому +7

    Do you have something that can replace the chimes themselves, like a speaker that enables you to play custom sounds? :)

    • @kingcwhat
      @kingcwhat 3 роки тому +4

      Get a Google Assistant, when the doorbell and Assistant are connected to the same wifi network the Assistant will say play a note and say "someone is at the front/back door"

  • @nsingh88
    @nsingh88 6 років тому +41

    Can I bypass the chime connector and hear the door chime via mini or google home?

    • @losmtbgoonies8872
      @losmtbgoonies8872 6 років тому +14

      Google Home/Mini does announce "There is someone at your door"

    • @mk12gage
      @mk12gage 6 років тому +11

      Narinder Singh
      Yes you can.
      This guy did exactly that.
      He has Nest Hello connected to a "plug in" transformer. And he has no physical chime.
      ua-cam.com/video/D9ia6ZrHiVY/v-deo.html

    • @JEFFREYSOLORIO
      @JEFFREYSOLORIO 6 років тому

      Do you know what are the specs for the transformer he used?

    • @OneHourSmartHome
      @OneHourSmartHome 6 років тому

      If you are hardwiring a transformer www.onehoursmarthome.com/blog/nesthellotransformer or if you are plugging in a transformer these transformers are compatible www.onehoursmarthome.com/blog/nesthellodoorbelplugintransformer

    • @RayyanRahman132
      @RayyanRahman132 6 років тому +1

      Yes it works! Just link your Nest account with Google

  • @ErickWright
    @ErickWright 5 років тому +4

    I definitely watched till the very end and came directly to your comment

  • @robertcochran7103
    @robertcochran7103 6 років тому +31

    I am a deaf individual, and I am shocked that your installation video does not have closed captioning. You truly should add closed captioning to the video so that deaf buyers of the Nest device can benefit.

    • @BiggestRedditor
      @BiggestRedditor 5 років тому +4

      Every video has captions. UA-cam puts them automatically.

    • @LarsRyeJeppesen
      @LarsRyeJeppesen 5 років тому +2

      Snow flake, turn captions on

  • @evilskeletor1
    @evilskeletor1 4 роки тому +9

    I dunno what Google puts in their products, but a 2x30AMP breaker for the doorbell is overkill LOL :)

  • @margaritam8140
    @margaritam8140 5 років тому +6

    Wish they had shown it being used with the wedge so you'd know what to expect in how it winds up getting angled.

    • @x_over_it
      @x_over_it 4 роки тому

      It's just a different baseplate at a slight angle everything about the instillation is the same

  • @donsmith7354
    @donsmith7354 5 років тому +3

    What options are available if you do not have an existing doorbell chime.

    • @Carti15
      @Carti15 5 років тому

      You don’t buy it

    • @DaveW9
      @DaveW9 5 років тому

      I don't have an existing doorbell chime and I have this doorbell. You can buy an AC power adaptor to power the doorbell, and you can just use your phone to monitor the alerts. You can also send them to Google Home devices as I have done. Every Google / Nest smart speaker in the house alerts us when someone rings the doorbell.

  • @ellmatic
    @ellmatic 3 роки тому

    I don't even own a home, but I'm watching this.

  • @ichampon
    @ichampon 3 роки тому +1

    Much more complicated than installing Ring. I bought this Nest Doorbell thinking that it would not need electrical wiring! I will need to return it now!

  • @hardtymz2517
    @hardtymz2517 5 місяців тому +1

    Watches video, returns this junk and buys Ring instead. A REAL product!

  • @travispovey6225
    @travispovey6225 3 роки тому +7

    I don't currently have a doorbell so this video was not helpful at all. What about new installs?

  • @rickstarwars
    @rickstarwars 6 років тому +8

    I just installed mine, but surprised on how easily a person can unclip it and steal it. I thought it would be more secure with a screw or something. Any ideas on how to secure it better?

    • @TheNaturallyGamers
      @TheNaturallyGamers 6 років тому +5

      glue it

    • @joedaniels701
      @joedaniels701 6 років тому +11

      Take a brick and repeatedly hit the doorbell so the screws hold it tighter

    • @johnbredenkamp3392
      @johnbredenkamp3392 6 років тому

      Sith Lord nn

    • @Yella_Man
      @Yella_Man 6 років тому +11

      Whoever steals it will be recorded so it doesn't matter!.... & Once its stolen you get a new camera and also find out who the thief is... Win/Win.

    • @Yella_Man
      @Yella_Man 6 років тому +1

      Oh yea,. Ring>Nest

  • @ChavezDIY
    @ChavezDIY 3 роки тому +1

    Is the Nest connector at 3:24 a resistor?

  • @thesinofthetin
    @thesinofthetin 4 роки тому +19

    I always hate it whenever they try to get you to hire a pro

    • @xyriusd832
      @xyriusd832 4 роки тому

      Well for one they probably want to make extra money off you. Two they probably rather not have you do it and cause a fire and then sue them.

    • @Engineer9736
      @Engineer9736 2 роки тому

      @@xyriusd832 That's it indeed. They're just covering their rearend. But in reality it's BS to get a pro for this, unless the customer is a grandma.

  • @WEVA111
    @WEVA111 6 років тому +18

    The one thing I got from this video was that i only need a paper clip to steal this $200 gadget. . Thanks google

    • @geraldinebrock950
      @geraldinebrock950 5 років тому +1

      Did it occur to you you will get a picture of the thief before he can get it off?

  • @fzdolfan
    @fzdolfan Рік тому

    The 2nd Gen Nest doorbell doesn't come with the chime connector, only the chime puck! How do you wire it? Do you just attach the puck wires to each terminal along with the existing red and white wire? 🤔

  • @Robert-uq5ew
    @Robert-uq5ew 5 років тому +78

    I love how they turned off a 2 pole 30 amp breaker for the doorbell🤣😂🤣

    • @bruhdabones
      @bruhdabones 4 роки тому +7

      Robert De Mott they can be connected to mains and Nest doesn’t want to be liable for “electricians” doing this for themselves

    • @markthompson6123
      @markthompson6123 3 роки тому +2

      You can short out the Nest and it's probably not covered under warranty

    • @Engineer9736
      @Engineer9736 2 роки тому

      @@bruhdabones Seems like you don't understand Robert as you are not an "electrician". Double phase 30 amp is way overkill for a doorbell. If there would be short circuit all the wiring would catch fire without the breaker tripping.

    • @bruhdabones
      @bruhdabones 2 роки тому

      @@Engineer9736 I’m simply repeating the message delivered to me by the electrician who installed my Nest. If you have a problem with what he said, I’d be curious as to your own credentials

  • @TheBellafiore
    @TheBellafiore 2 роки тому

    Help! I dropped the security screw while doing the install and can’t find it. What is the size of the two types of screws that come with the nest doorbell? I see a trip to the hardware store ahead of me.

  • @BobABooey.
    @BobABooey. 6 років тому +8

    What is the mcro-HDMI input on the back of the doorbell for?

    • @XxTWMLxX
      @XxTWMLxX 5 років тому

      It's micro USB for charging the internal battery if power goes out to long or unit won't power on from doorbell wires

  • @dracojensei1141
    @dracojensei1141 10 місяців тому +1

    Will this work even without a doorbell

  • @jlemire378
    @jlemire378 4 роки тому +12

    Like the product. However getting it going after a extended power outage can be a challenge

    • @AlexPastel
      @AlexPastel 2 роки тому

      What do you need to do to get it going again? I flipped my breaker switch off for a couple hours to replace a light fixture that was on the same line. After turning the breaker back on, the doorbell doesn't power on anymore. I've tried the reset button already. Maybe I need to charge it with that micro USB port?

  • @tecklee3223
    @tecklee3223 2 роки тому

    after installing the backing plate and wire so hard to slide in the doorbell to the bracket two small hole.. is there an easy way to do it?

  • @braapify5098
    @braapify5098 6 років тому

    i followed all the steps, compatibility and no original door chime doesn't ring the worked fine before i installed the Nest Hello. I went out and bought a new electronic door chime and it won't ring (and yes, I'm sure the settings in the app are correct). Is the door chime supposed to ring or does it just ring at the button outside the house? The app itself is working fine, but not everyone in the house is connected to the app at all times.

    • @googlenest
      @googlenest  6 років тому

      We are sorry that you are having troubles getting the chime to work with the Hello. We would suggest at this point on hiring a professional to look over the installation, as the chime is activated with the hardware and not software. Something is not connected correctly it sounds like. The main reason why the chime will not chime is usually because the chime connector is not correctly connected or its just not installed all together. But to hard to tell without a professional checking it out.

  • @ahassen1236
    @ahassen1236 4 роки тому +3

    Please release a hardwired wall chime box driven by Hello for the UK. So we can just swap out old chime for a Nest driven one. Even a wireless plug in chime would make life easier.

  • @jxtitan
    @jxtitan 6 років тому +3

    Installation was a breeze! Thanks!

    • @Icy_Pumpkin
      @Icy_Pumpkin 4 роки тому

      How is it? I wanna get one during cyber Monday but I dunno if its good

  • @glennr2010
    @glennr2010 6 років тому +3

    what is the connector for, what does it do?

  • @gurugamer8632
    @gurugamer8632 3 роки тому

    Do you use google nest hub ? Is it worth it ? As you cal view doorbell via iPhone app?

  • @JohnMason-White
    @JohnMason-White 6 місяців тому

    Looks Fabulous - except I don't have 2 wires - I have at least 6 tiny teensy awful quality very thin wires all of different colours that are wrapped together in a sleeve that is too short and keeps retreating back into the wall. Currently going into therapy as its driving me insane!!

  • @yan8404
    @yan8404 3 роки тому

    I have 2 red wires and 2 black wires together. It doesnt fit in the connector? Any recommendations? Thanks

  • @petersonfamily6223
    @petersonfamily6223 2 роки тому

    Is the wedge installed and used without the base plate? The video doesn't show this, just that a wedge is included. Thanks

    • @marygoeckner5466
      @marygoeckner5466 Рік тому

      You need to use both. You install the wedge and then add the base plate to it using the smaller screws. The doorbell then snaps into the plate.

  • @Wessssyoung
    @Wessssyoung Рік тому

    Wow they have a 30 amp 240 breaker for the doorbell? Nice!

  • @fistpunder
    @fistpunder 6 років тому +54

    What kind of doorbell uses a two pole 220 volt 30 amp breaker?
    Be afraid.. be very afraid!

    • @jpthsd
      @jpthsd 6 років тому +1

      yeah..that's scary,,,door bell uses that circuit ...stupid though.

    • @tlasota9230
      @tlasota9230 6 років тому +6

      The kind wired by a non-professional or Nikola Tesla's.

    • @dvdny
      @dvdny 6 років тому +8

      That's obviously not the doorbell circuit. They just filmed a random breaker. Cheesy.

    • @luptonpittman6520
      @luptonpittman6520 6 років тому

      James Demos I hope you’re joking

    • @pillcosbyandtheroofies5140
      @pillcosbyandtheroofies5140 5 років тому

      James Demos I was thinking the samething

  • @irynaserembytsky6609
    @irynaserembytsky6609 6 років тому +5

    what if you have wireless doorbell , how does it work then ?

    • @GamerRusith
      @GamerRusith 6 років тому

      You'll probably need to get someone to make a hardwired setup for you

    • @uttiya10
      @uttiya10 6 років тому +1

      How does your doorbell get power?

    • @OneHourSmartHome
      @OneHourSmartHome 6 років тому

      The Ring 2 and Ring are wireless doorbells that use batteries: amzn.to/2DNSlkW. Wired Doorbells like Nest Hello do provide better performance than the battery powered doorbells but some people don't have the option adding wiring in which case the Ring 2 doorbell is a good option as it is completely battery powered.

    • @OneHourSmartHome
      @OneHourSmartHome 6 років тому +1

      @@GamerRusith We cover how to create a new hardwired setup here: www.onehoursmarthome.com/blog/nesthellodoorbelplugintransformer

    • @LewisBrain
      @LewisBrain 5 років тому

      I brought an adapter on Amazon I typed in nest hello adaptor and loads come up. I won't be wasting money and time on a chime box so will have it over google home assistant instead. Chime boxes are fine if you have one and it only needs a slight update with the tansformer.

  • @BVLVI
    @BVLVI 6 років тому +3

    i dont have a doorbell can I just use the micro usb?

  • @methanealkane7442
    @methanealkane7442 3 роки тому +1

    This is good for your child's room where u don't have a risk of this nest being stolen.

  • @golds335
    @golds335 3 роки тому

    i haven't got an old door bell dose this matter thank you.

  • @Noah-yr3tw
    @Noah-yr3tw 3 роки тому

    I currently don't have a wired doorbell, do you have a video showing how to do a brand new install?

  • @sincere2722
    @sincere2722 Рік тому

    Would this video be the same installation for the 2nd gen?

  • @Curious0189
    @Curious0189 3 роки тому +5

    What is the minimum voltage needed for a Nest Doorbell to function correctly?

  • @dsarnson
    @dsarnson 2 роки тому

    Where can I find a nest chime connector for purchase? Amz, Eby, google store, no joy.... Thx

  • @07THE19
    @07THE19 6 років тому +1

    Hello. I have the ring pro. They have amazing customer service. I also have several nest cams. I wanted to add an additional camera (Nest Hello) and let me tell you about he experience. I installed it and the video quality is amazing. The alert time is horrible, between 30-60 secs. And then to answer the alert sometimes works and doesn’t. I went back and forth with customer service and they told me that many people weren’t have the same problems basically blamed the issue on my WiFi but yet all my other Nest cameras work flawlessly. I kept asking if they were working on a fix and they again told me many people weren’t have the same issue so no fix. They also told me if I wasn’t happy return the product so I did. Bottom line, if you want security and reliability, stick with the Ring until Nest fixes the problem!!!!! Rings notifications are also instant so be aware of this. Do yourself a favor and wait.

    • @58sniper
      @58sniper 6 років тому +1

      I have 150MB at the front door and my Ring never worked right. Hours spent with tech support. Even replaced all of the Wifi gear. Of the 5 friends that also bought Ring stuff, 4 of them have removed it for poor performance.

    • @nunyabidnesss
      @nunyabidnesss 6 років тому +2

      Reliability, perhaps, but the Ring's biggest problem is that its security is absolutely TERRIBLE. One quick command injection attack and a hacker has access to your entire internal network. Amazon has really dropped the ball with regards to the security aspect of the Ring line. Giant security hole. And it sits outside your house. You couldn't pay me to put a Ring on my home.

  • @oceana154
    @oceana154 4 роки тому +1

    What transformer (voltage) you for this product??

  • @debbieross7851
    @debbieross7851 Місяць тому

    How do you use the release tool

  • @zoblue
    @zoblue 2 роки тому

    There's no instructions for homes that do not have a chime. What do we do with the puck?

  • @surfdad6759
    @surfdad6759 2 роки тому

    Can it mount side ways instead of up and down? Installing on siding

  • @thonchaiyangywjpheej7573
    @thonchaiyangywjpheej7573 4 роки тому +1

    Does it run on battery too?

  • @yayafitini
    @yayafitini 6 років тому +3

    can you open the door with the app?

    • @googlenest
      @googlenest  6 років тому

      The Nest Hello is a video doorbell, which allows you to see anyone coming up to your front door and ringing your doorbell, knocking on the door, dropping off a package or snooping around where they shouldn’t be! It cannot open your door from within the Nest app.
      Likewise, our Nest x Yale lock can only lock and unlock your door from within the app.
      Thanks for reaching out!

  • @islandmerchandise3017
    @islandmerchandise3017 5 місяців тому

    Will 10-16v work video or will I get flashing yellow

  • @jorgeperez3122
    @jorgeperez3122 4 роки тому +5

    I did just install one , check voltage in transformer first and make sure you have 24 volts less is not going to work .,

    • @MrParis215
      @MrParis215 4 роки тому +1

      Yea I realized this after 5 attempts... Mine is 16V 10VA 😣🤦🏾‍♂️

    • @TrackHeadStudios
      @TrackHeadStudios 4 роки тому +1

      Thanks for the heads-up! I'll check mine now... hope I have better luck than ZeroChill 215

    • @philmastman2490
      @philmastman2490 4 роки тому

      My transformer is 18v, and it works fine

  • @frankhein68
    @frankhein68 4 роки тому

    Need instructions on connecting to a front/rear (three wire) chime. Both this video and the nest video only showed the instructions for two wire setup (front and transformer). I couldn’t connect to unit via Bluetooth (no troubleshooting there either), so I couldn’t follow instructions on nest app.

  • @sputnikmusic
    @sputnikmusic 6 років тому +2

    Just installed it today. The Nest Hello unit is functioning the way it should. But oddly, I’m not able to get the mechanical chime to chime when the bell is pressed. I receive the alerts on my phone. My indoor mechanical charm no longer works. I can’t imagine this being a transformer issue since the bell is working. Any thoughts?

    • @sputnikmusic
      @sputnikmusic 6 років тому

      Patrick M Finding that transformer is another mission. Thanks, Pat. I’ll try that.

    • @gmarshnyc
      @gmarshnyc 6 років тому

      It's a combination of things. If you do a Google search for the procedure to "wire a ring doorbell directly to transformer". There are tons of links and walkthroughs. It's the same procedure for the Nest Hello.

    • @Reallyboredtbh
      @Reallyboredtbh 5 років тому

      In the settings you can turn on and off the chime.

  • @debbieross7851
    @debbieross7851 Місяць тому

    How do you insert the release tool

  • @Magic_monkey_man
    @Magic_monkey_man 5 років тому +10

    HOLD UP. Is that a macbook in a google video?

  • @rlane4osu199
    @rlane4osu199 6 років тому

    can the wires come out of the top half of the mounting bracket if those wires are connected from the top instead of the bottom?

    • @googlenest
      @googlenest  6 років тому

      Great question. You should be fine as long as the wires come in, anywhere in the middle of the bracket.

  • @Cain57
    @Cain57 3 роки тому

    Can I put Nest Hello on my front and back door??

  • @rjharold
    @rjharold 6 років тому +2

    Will this be offered in white in the near future?

    • @googlenest
      @googlenest  6 років тому

      We have no plans regarding a white Nest Hello at this time.

  • @loydpotter6901
    @loydpotter6901 4 роки тому

    Question about the install. It shows you choosing front or back doorbell when installing the connections to the chime. What if I'm installing both at the same time?

    • @anokanok
      @anokanok 3 роки тому +1

      Both wires from the chime connector can be attached to the transformer contact, then a pigtail splice can be (essentially a "Y" connection") for the two clip connections.

  • @CoconutPalmPictures
    @CoconutPalmPictures 3 роки тому

    My existing doorbell button is mounted in a standard electrical box with a plastic cover plate ; a common situation. The standard electrical box screw holes don't line up with the holes on the Google Nest Hello doorbell's plate, so I need some sort of adaptor plate, but can't find one.
    What does one do in this situation? It must be a very common problem.

    • @Crewsy
      @Crewsy Рік тому

      I'm sure you've found a solution by now but if the original was installed on a plastic cover then your Nest Hello could be installed on a cover plate as well.

  • @JeffDietzel
    @JeffDietzel 6 років тому +6

    Why would I need a ladder to install a doorbell?

    • @miles34744
      @miles34744 6 років тому +1

      Uhhhh to reach the chime lol I asked the same question and I looked for the chime and its like 14 feet above me lol

    • @miles34744
      @miles34744 6 років тому +1

      Jeff Dietzel but I just finished installing the doorbell. It's pretty easy 😊

    • @JeffDietzel
      @JeffDietzel 6 років тому

      so do it myself, don't pay a nest person?

    • @miles34744
      @miles34744 6 років тому +1

      yea, just follow the steps in the app. Total time will take around 30-45 minutes to install

  • @julia.grace18526
    @julia.grace18526 3 роки тому

    Okay, I am so jealous of the people who live in a house after watching this video! I live in a condo building with six other residents and can’t install a Nest Hello for that reason. Jealous!…

  • @donsmith7354
    @donsmith7354 5 років тому +1

    I installed a new Nest Door Bell today. When I try to talk to someone at the door bell they are reporting that everything they say comes back as an Echo. Sometimes 2 or 3 Echo's?????

    • @rubenbraekman4515
      @rubenbraekman4515 4 роки тому

      You've got the wrong cables probably, thank your electrician. You should have propper twisted pair with a shielding

    • @AshTag
      @AshTag 4 роки тому

      The issue is with your one of your mics picking up the audio feedback. This has nothing to do with the power wiring.

  • @kaysadventures3121
    @kaysadventures3121 2 роки тому

    Can you use the google mesh as a chime?

  • @jakejohanson6562
    @jakejohanson6562 6 років тому +92

    Tommy, Go home and get your chime box.

    • @sqwalkermike8709
      @sqwalkermike8709 5 років тому +3

      I don't know if you heard. I didnt come up there to see you. But I dont chime shoes anyone.

    • @sqwalkermike8709
      @sqwalkermike8709 5 років тому

      Anymore*

    • @DKNY707
      @DKNY707 5 років тому

      Oh stop it jack you’re killing me 😂😂

  • @cjoshi1123
    @cjoshi1123 5 років тому

    What if the wires are too short and no space for wire extenders behind the doorbell?

    • @AJDeLaRosa
      @AJDeLaRosa 5 років тому

      Can you push them into the well?

    • @cjoshi1123
      @cjoshi1123 5 років тому +1

      @@AJDeLaRosa thanks, I mounted it on a mounting bracket ordered from Amazon. It worked out but not as pretty as I wanted it to be :(

  • @DavidJDM
    @DavidJDM 6 років тому +5

    Do I need a dedicated 30 amp breaker for the chime?

    • @tlasota9230
      @tlasota9230 6 років тому +2

      That's what the video showed, just make sure you upgrade your doorbell transformer to the 200VAC 30A -> 24VAC model for good measure.

    • @JSunBurns
      @JSunBurns 6 років тому +1

      Must be 220VAC, 30Amps because this thing draws some serious current!

    • @thewireman134
      @thewireman134 5 років тому +1

      No u don't

    • @jorgeperez3122
      @jorgeperez3122 4 роки тому +1

      Lol no

    • @DavidJDM
      @DavidJDM 4 роки тому +3

      I had to upgraded my house service from 100amp to 200amp 3 phase because I installed 2 of these door bell, wow it was costly

  • @dianacanavan6607
    @dianacanavan6607 4 роки тому

    The Nest video doorbell rings lovely outside but not inside. The inside doorbell rings funky or not at all. Why? I am not happy .

  • @footbase199
    @footbase199 2 роки тому

    Currently on my second one of these. On the first one the clear front of the doorbell started to develop what looked like air bubbles underneath it and was starting to chip and crack. I contacted Google warranty and they sent me a new one ( Jan. 2022). Today, November 2022, I noticed that the front of my second doorbell is starting to do what the first one was doing. Guess I will be contacting Google again.

  • @musclerocker
    @musclerocker 4 роки тому

    Is it normal to be wobbly like it moves up and down

  • @uptownshorty143
    @uptownshorty143 4 роки тому

    I sont have a door bell or a chime, i have an older home so no wiring what door camera from Google can i use thats wireless and doesn't need wiring

  • @irishassassin7753
    @irishassassin7753 3 роки тому

    What if I don't have a breaker for the doorbell and chime.

    • @Engineer9736
      @Engineer9736 2 роки тому

      Then your house wiring is illegal and dangerous.

  • @dragonchr15
    @dragonchr15 5 років тому

    The previous owner did not label the breakers...how do i safely find the one that targets the zone with the doorbell?

  • @TheGodFather369
    @TheGodFather369 2 роки тому

    Who needs a ladder to install a doorbell though? How would you ring it then?

  • @SirVoltz
    @SirVoltz 6 років тому +11

    My door bell is powered by a battery within it sooooooo... And our chime box is connected to the bell via Bluetooth so I have no idea how I'd install this

    • @joshuawilliamson3624
      @joshuawilliamson3624 5 років тому

      Same here.. figured they’d be battery powered or something.

  • @dhirajch
    @dhirajch 4 роки тому +1

    I wish Google will come up with a battery powered doorbell soon. Been waiting for too long now.

    • @Klaas_H
      @Klaas_H 3 роки тому

      You would be able to have 24/7 video with a battery.

    • @Engineer9736
      @Engineer9736 2 роки тому +1

      @@Klaas_H I don't think so. And i think it's stupid to run a camera product on a battery, having to charge it every month. It's way more efficient to take the hassle to run a wire and after that not having to think about it anymore.

  • @kevinbreese5739
    @kevinbreese5739 4 роки тому

    This was very easy to install, both chime and doorbell, but I got the damn blinking yellow light which means there apparently isn't enough voltage. House was built in 2003 so it's not some really old house with old electric. Had no problems with my Ring doorbell hooked up to the same wires. Seems like they just want to make you "Hire a Pro"

    • @flymaluguy
      @flymaluguy 2 роки тому +1

      Usually that means your transformer is not putting out enough voltage. Try using a multimeter to read the voltage at the doorbell

  • @lilly.clilly4837
    @lilly.clilly4837 4 роки тому

    Is nest hello doorbell waterproof

  • @hvacdr
    @hvacdr 6 років тому +1

    To be honest... This thing just screams "I have a shit load of expensive shit in my house because I can afford a 300 dollar doorbell!" Cameras are ineffective with masks. These things make true theives salivate

    • @nunyabidnesss
      @nunyabidnesss 6 років тому +12

      If you've got a shit load of expensive shit, then the odds are your house is giving you away, not your doorbell. Like, nobody is going to drive past my place and think "eh, there's probably nothing worth having in th....hey, wait a minute, is that a Nest doorbell? Jackpot!". They're gonna know from the street that it's a juicy target that's probably defended in some capacity.

    • @thr3e2wenty85
      @thr3e2wenty85 5 років тому

      Mine will be set up under a sign that says no soliciting and the doorbell will be set up to send an electrical charge to the asshole who can't read the sign. The camera will allow me to watch from anywhere.