@@jonesmbuso no i didn't i just received payment for services i offered then they asked for some verification document after i sent them they limited it permanently
My account was recently limited with all of my funds in it. I will probably try this method soon. Thanks for the video, like, genuinely.. this looks like the realest advice I could find on this problem. I never had any problem with my old paypal account. And when I try to look for any resolve anywhere else, it was difficult to do so, it's just negativity all around. No resolution at all.
I’ve just begun this BBB process today. Yes I only had one single Shopify order from day one from my mom, so I’m grateful I saw this post and I’m hoping it’ll get resolved. I mentioned time stamps of PayPal correspondence, that I was prompted to verify my store email, and in less than 8 mins a follow up email was sent from PayPal mentioning a cancelled order. I may need to decline using PayPal.
Thank you so much for this video. I received the email for a permanent limitation on the 23rd of June, then watched the video the very same day. I logged my complaint into BBB and got a response from the company (BBB) the same day. 5 days later, on the 25th of June, I got a response from Paypal. They requested that I add a few documents and explain my use of my PayPal account. These steps took less than 10 minutes to fill, and then once submitted, my account went into review. The next day on the 29th of June, my account was restored. It took about 6 days from when my account became permanently limited to when it was restored. I found the video's steps helpful and appreciate your assistance. Thank you.
I have just made my application to the BBB, after getting a response, I'll come to share my news RIGHT HERE. But thus far, I think things are getting positive.
Thanks for the helpful ideas Jones. I’ve been using my PERSONAL PayPal account for my business transactions but unfortunately my account was permanently limited last month. Will surely try out your idea and I hope it will work out for me. Thanks again
I had the same issue but this was a brand new business account and it was a new limited company never traded, I supplied all the information needed to open the account up and then received the red triangle flag. Followed by a very rude email saying that the account was suspended and will follow closure. I have had a personal PayPal account for over 20 years and never had this type of issue. Their customer service is absolutely awful keeping me hanging on the phone for over 30mins and then putting the phone down at their end. After watching other youtube videos I am not alone. If this is how I am going to be treated, I am glad that it has happened at an early stage that they are not worth doing business with and dumping my stake of shares in PayPal. PayPal needs to understand they are not the only online money transaction service.
@@jonesmbuso it’s strange after my experience with PayPal that weekend. I received a email back from them telling me that the restrictions had been lifted. It seems interesting that with negative feedback from various social media outlets is a powerful force. But no apologise, in one way I feel that I won my battle with big corporate company. But still was angry that I was treat in that way. There was no justification how PayPal treats new customers. My summary handle with corrosion and don’t put all your eggs in one basket.
Bro I need your help, please tell me exactly what I should say, I called several times and emailed several people now I’m going to go through BBB Can u just give me a summary of what you said and what their response back to you was
@@adonaistreams3369 I first sent a message to paypal via the resolution center asking them why they banned my account. They later replied and I used that reply to complain to the BBB. I contacted the BBB using a vpn and filed a complaint, I uploaded paypal's response as well. After submitting the complaint BBB contacted me twice, first to let me know that the submission was successful and second to let me know that they contacted paypal ... after 3 weeks PayPal lifted all limitations and I was not asked to add any documents
@@jonesmbuso no problem at all. always happy to support my fellow content creators. I am looking forward to improving on my own current video format I have uploaded and, in the future, trying to create content as good as yours in the long term.
GREAT VIDEO!! Thank you. This is very helpful. You did a great job and you are a very likeable person. My son and I enjoyed watching this and it was great.
I did this last night, I'm waiting for their response since I contacted every paypal help services and couldn't give me a clear answer on why my account is suspended. Paypal customer service sucks ass.
@Duct Tale no, the BBB received my email and passed it onto Paypal and Paypal still sent an automated message. I'm never trusting Paypal again fuck them lol
I called paypal about my permanently limited account and they said there's nothing they can do my account can't be restored and the decision is final smh
Just contacted the BBB as you've pointed out in the video. Hoping to get a response soon. Wouldn't have known about this if it weren't for you. Thanks. Hoping for the best.
@@HenryNorman-y8tYeah. It's fixed. My account has been up and running for over a year now. I've provided more details in a different thread under this post. Look for it.
So I am located in one country while my business and company is located in the US, I got a restriction and when I talked to them they told me that the account was made in a country other than the US, after that I explained to them that my residential address is not in America but to another country and they told me that there is no problem as long as my business is located in the US and I can confirm it. I was wondering how you solved it since I can tell by your accent that you are not from America and if you had a similar problem. Also, when you created a business account, did you put your personal address in the personal address field, which is from another country, or did you put the address of the company from America. Thanks for the reply, great video
indeed my personal address was not from us,however you can use the company address.. your issue should be easily fixed, just give them a call and tell them support told you to call for verification of your account, they will put you through to superviser, simply explain to supervisor your situation, after that,they will tell you will have another review,if not use bbb to file complaint
if worse comes to worse you can delete all your info off the banned account and just make a new one my younger brother did that the only downside is they don't give you any money you lost back.
na once its restricted you can't change any of the details can't delete the phone number or delete the card info either literally locked all you can do is change the password and thats about it
@@facehugger8995 yeah they updated it over the years. when I was looking into this aparently paypal had restricted my account based off of signing in with a vpn they reactivated the account but bleh it was so shoddy
I can confirm it works! I just did the exact same thing, and got an email from a 'Naga Rae' of 'Paypal Executive Escalations', saying that the suspension was 'in error' and my account was fully restored, on 11.9.2022
@@micheudeh4609 I opened the case on 10.8.2022 They started the case on 10.14.2022 Paypal emails me to tell me my account has been restored on 11. 9.2022
Thanks for this information, However my account was permanently restricted today, although my IP addresses have been changing anytime I logged in to my account, also the ID I used to verify my account has expired, but when I was asked to submit my ID and proof of address, I submitted national ID instead of passport that I used in verifying the account and electricity bill after which I got a message of permanent restriction. Can I go ahead to make such complaint, because I didn't violate any rules other than IP changes
No, the strange thing is that I didn’t receive any email from BBB after I complained to BBB, but PayPal received my complaint and gave me the investigation results 40 days later, which is what I said above.
Hi Jones, As we reside outside the USA while filing a complaint the postal code of our county (india) is showing as invalid. It shows invalid postal code format. Could you please help me with that.😢
I thought it's very easy. I just only used PayPal for my air fare but PayPal put me in limits. I don't know what to do to be honest. I also have the same problem which is language barriers. I called the customer service and I spend my whole call only confirming the code. Is there any way to contact them? I badly needed the remaining balance in my account since I have a flight coming this coming week.
I did the BBB thing like you explained , and it took about 3 weeks before I got a response from PayPal. They still won’t unban me. I got a long response from a representative from PayPal and they said too many factors to restore my PayPal. Should I keep trying and keep calling ?
I tried this very informative explanation about you sir and suddenly when I submit my complaint it was on error and cannot be submitted I was using vpn too to access it.
Hello! Wish someone could help me. I am from the Philippines, and Paypal emailed me 3 days ago that, they permanently limited my account. I tried to reach them but they say that there is nothing they could do about it. What do I have to do?
Hi Jones. How long did it take for them to respond to your complaint via the BBB? I sent mine on Saturday last week and haven't heard a thing from yet. Should I send another? Your advice is appreciated. Thanks.
@@jonesmbuso Both my business and personal accounts were limited. Got a reply on my business paypal account (which was only a few days old). They reinforced their decision. But my personal paypal is about 10 years old. It's currently limited because system says my ID has expired. I explained to them (in my BBB compaint) that in Kenya ID cards are not renewable. You get it once and you're all set. Also attached a scan of my original ID card in my BBB complaint. I'm hopeful the ban on this account will be lifted. Thanks for your help. Will wait it out. If I don't hear anything after 21 days will open a new one with a different IP address. But hopefully it doesn't come to that.
I was told to provide proof residency and business registration in the country I used. How am I going to do that. I don't have business registration for the country I am using?
Hi.. they blocked my account, i call them, and they say that its permanent limited, and they dont say the reason, i have account since 2009,and the only operations i use is equal of the other years, i use it to send money to my wife account, using family and friends option but the only explanation/observation was the customer client said:you send alot of money.. i dont know if its the reason, but it most be.. the money is mine, from my account! i dont understand here is the issue.
That may just be an error on paypals part, or its due to your continues sending large amounts as friends and family which resulted in this..simply file complaint if you only been sending to a single email as friends,they will easily reinstate account
They last year Im remembering, they limited my account temporaraly last year i remember, when i called they Said its standard wait 15 days and its was they reactivated the account, but never Said the reason.. and i never insisted to know as they activated it, but now it permanente issue.
if that's the case, just call them and say support told you to call directly to speak to review department. once they put you through, you explain that your account got limited and you not sure why when you do not even do any business apart from sending money to wife
Thats the issue, Im calling the department on my country, as the account its created on my country, they simply cant do anything, they say its a PayPal decision, they dont give me options, to speak or do.. the customer client basically speaks.like its Impossible to unban.. the source i use to send my wife is a crédito card that at the same time works as a prepaid crédit card so the money its recharged by my personal account bank, the money its mine.. só its stupid, if the send or spend alot of.money is my problem, and if they have a options friends ir family i use it, because its what Im doing..
HI, there I have been facing similar issue while using PayPal. So, I decided to visit BBB website and file complaint , However during form filling I ended up at "Zip/Postal code" section and I lives in India, So I entered my own postal code which is now generating an error stating that "Postal/zip codes only contains numbers and hyphens" but in my postal code there is no hyphen system , So how may I proceed to fill in the form further.
@Jones Mbuso Thanks for the video. I think it's great. But there's one thing I wanna ask you. You said in the video that the BBB can be only accessed in the USA. So after using VPN to access their website what was their response when you told them where you live... Will they still attend to me when they found out that I live in Africa?
@@jonesmbusouhm, I accessed bbb without vpn, but it has things like state and city, street, etc. All American details which can't be changed. Also they charge like 500 usd to follow up, yet my account got locked with 488 usd. Advise on this
What should you attach when they ask you for proof of address, bank details( in this case, I only receive payment on mobile banking(Mpesa in Kenya) hence have no bank statements?
Sometimes you can, but one still has to remain linked to it, also even when you unlink, never try to link to another, my advise is just go to your bank and replace card, and you can then use new card on new paypal
hi, sorry do not have a copy of a professional license, however you can contact support to explain this or submit a latter explaing your business.. NOTE THIS IS ONLY ADVISE AND NOT GARANTEED TO WORK
@@jonesmbuso Yes! and they will not tell me why!??? I have used them for 20+ years.... mostly for ebay. I can't use them & they won't let me close my account (???)
My paypal banned years ago, they wont even clearly mention why it was banned, just emailed me a list of might be's. Do I still have chance to enable it?
So someone was trying to send me money to help pay my bills. And it came from an under age account which I had no idea about. They said my chances were high of getting it reopened. But they later told me based on my past transact with other people, my account is too high risk to reopen. Any idea what I can do?
@jonesmbuso there's no money in it and they restricted it on September 26th. I they helped me file an appeal, they told me that it usually takes 3-10 days and I didn't hear back from them, so I called them on October 10th and they told me that it was going to remain closed. November 10th, they sent me a text message asking me what kind of business account I had and that they didn't receive any information about it. And a repeat e-mail of that I should look at my account and see what they restricted. Well, I already called them before about it, why should I view my account? 👈(that's rhetorical). And my account is personal not business just for clarification. The person that also was, sending me the money marked goods and services instead of friends and family. That's happened before, but I always gave an explanation of it being a mistake and they always reopened it.
@@jonesmbuso so I can still use the same ss number? I've been looking into how to make a new account, I was hoping I wouldn't have to. But I heard I have to use an LLC now. Do you know if that's even possible if you don't own a business?
Jones, I need a local US mobile phone number to file a complaint. How did you do that? I applied several times but was stuck at the mobile phone number. Please give me some advice.
My account pop-up permanent limitations without any reason. This is happen because i recieved over 2500$ in month and they stop my account and lift up my payment for 180 days and flag my account as permanent limitations. Today i will call them and see what come out. Wish me luck please
it does not work. I waited more than a month and they answered me this. I am writing on behalf of PayPal, Inc. in response to your complaint to the Better Business Bureau. We have determined that this complaint falls outside the scope and jurisdiction of PayPal's United States offices. As such, we are unable to address the concerns within the complaint. Although we were unable to address your specific concerns in this contact, we encourage you to explore the dispute options available for your country, which are located in PayPal's User Agreement applicable to your account. You can view the User Agreement applicable to your account by clicking on the 'Legal' link located on the bottom, right-hand corner of any PayPal page and selecting the country in which your PayPal account is registered.
HELLO ,I HAVE GOT SO MANY PAYPALS THAT ARE LIMITED WITH MY MONEY INSIDE...CAN YOU HELP ME FILE THE CASES AND THEN WE WILL EVEN SHARE THE AMOUNTS AFTER????
brother i can see my case number but when i turnoff my vpn its says that i have submitted my complain but when turn off the vpn theres an error submitting why should i do?
Hi, after submitting your complaint, did you immediately receive a confirmation email from BBB? I always get an error message when submitting the complaint while the VPN is turned on. If I turned off my VPN then submit it, it will show that it's submitted but I never receive any email from BBB.
I opened a Lesotho PayPal account and look at the notification I got from them. "After a review, we've decided to permanently limit your account due to potential risk. You'll not be able to conduct any further business using PayPal." Pls what should I do?
@@jonesmbuso Ok, thanks bro. I just subscribed to your channel. Pls, let me ask another question, how did you get lots of subscribers on ur channel? I'm still trying to get 1k subscribers.
Thanks man, this might actually help me. I have over $400 in PayPal and they're asking me to wait 6 months. Don't know about others but that is a huge amount to me and asking to wait 180 days is absolutely painful right now. I really need to use this money but even contacting PayPal is damn near impossible. I'll definitely try this approach. I hope I get a response faster though
Sir did you use the documents of your country or the documents of the country you open PayPal with when you where ask during the ending of the video to provide ID card and the rest?
Beware of scammers, I recommend no one to fix your PayPal account
👉
if unable to access bbb, use this Trusted vpn bit.ly/3W5CxO5
Hi..my paypal has been permanently limited kindly advise
@@faithkendi577 did you violate any terms? and issss there funds and cards conected
@@jonesmbuso no i didn't i just received payment for services i offered then they asked for some verification document after i sent them they limited it permanently
Can I add my zazu virtual card to my PayPal without using pioneer
@@ronaldmanyatela9049 you can yes
My account was recently limited with all of my funds in it. I will probably try this method soon. Thanks for the video, like, genuinely.. this looks like the realest advice I could find on this problem. I never had any problem with my old paypal account. And when I try to look for any resolve anywhere else, it was difficult to do so, it's just negativity all around. No resolution at all.
Sorry to hear that.. All the best fixing the account
I’ve just begun this BBB process today. Yes I only had one single Shopify order from day one from my mom, so I’m grateful I saw this post and I’m hoping it’ll get resolved. I mentioned time stamps of PayPal correspondence, that I was prompted to verify my store email, and in less than 8 mins a follow up email was sent from PayPal mentioning a cancelled order. I may need to decline using PayPal.
sure all the best
Has it been resolved? How much time did it take?
Bro. I got my account back. Thanks for the valuable information here. You saved me
thanks for feedback
How did you do it ,cuz it has taken forever to restore my account
@@samuelnketani206 did u file with bbb
Do not think that no one understands your voice, you understand very well
Thank you so much for this video. I received the email for a permanent limitation on the 23rd of June, then watched the video the very same day. I logged my complaint into BBB and got a response from the company (BBB) the same day. 5 days later, on the 25th of June, I got a response from Paypal. They requested that I add a few documents and explain my use of my PayPal account. These steps took less than 10 minutes to fill, and then once submitted, my account went into review. The next day on the 29th of June, my account was restored.
It took about 6 days from when my account became permanently limited to when it was restored. I found the video's steps helpful and appreciate your assistance. Thank you.
great to hear.. congratulations
What extra document did you submit
Wow well done
Thanks for the vid. They restored mine in less than a week. I guess they realize it’s an ongoing issue
I am from Kenya, can it work for me?
and thanks for feedback
please can you tell me how did you do it? I mean what did you tell them
i just told them why i believe my account was wrongly restricted and services i offer are allowed by paypal..@@DrEvilAce
@@jabaliexplorersame here, it's close to 500 usd. Does bbb follow up on small amounts?
I have just made my application to the BBB, after getting a response, I'll come to share my news RIGHT HERE. But thus far, I think things are getting positive.
Sure,waiting for that,all the best
Hey were u able to restore ur acc?
did you restore it?
Thanks Jones, I followed the same steps and recovered my account within minutes. Thanks again for taking effort to create video for the awarness
You Most Welcome
Thanks for the helpful ideas Jones. I’ve been using my PERSONAL PayPal account for my business transactions but unfortunately my account was permanently limited last month. Will surely try out your idea and I hope it will work out for me. Thanks again
welcome
Did itM
How long did it take you to recover your limited account??? Or have you tried it?
@@MrValueHub I tried the idea still waiting for PayPal’s response.
@@kiokostephen7226 did you succeed?
Good job sir may God Almighty bless you. I have just tried it and it worked in less than two days❤
Thanks for the blessings
Hello Yushaw pls can you help with the process I'm in Nigeria
I had the same issue but this was a brand new business account and it was a new limited company never traded, I supplied all the information needed to open the account up and then received the red triangle flag. Followed by a very rude email saying that the account was suspended and will follow closure. I have had a personal PayPal account for over 20 years and never had this type of issue. Their customer service is absolutely awful keeping me hanging on the phone for over 30mins and then putting the phone down at their end. After watching other youtube videos I am not alone.
If this is how I am going to be treated, I am glad that it has happened at an early stage that they are not worth doing business with and dumping my stake of shares in PayPal. PayPal needs to understand they are not the only online money transaction service.
Wow, sorry you had such bad experience, PayPal has one of the most useless customer support
@@jonesmbuso it’s strange after my experience with PayPal that weekend. I received a email back from them telling me that the restrictions had been lifted.
It seems interesting that with negative feedback from various social media outlets is a powerful force.
But no apologise, in one way I feel that I won my battle with big corporate company. But still was angry that I was treat in that way. There was no justification how PayPal treats new customers. My summary handle with corrosion and don’t put all your eggs in one basket.
I followed these steps and my PayPal account which was permanently limited was finally opened after 3 weeks. Thank you very much
you most welcome and thanks for coming back to provide feedback
Bro I need your help, please tell me exactly what I should say, I called several times and emailed several people now I’m going to go through BBB
Can u just give me a summary of what you said and what their response back to you was
every case is different, so it cant be same thing to say
@@adonaistreams3369 I first sent a message to paypal via the resolution center asking them why they banned my account. They later replied and I used that reply to complain to the BBB. I contacted the BBB using a vpn and filed a complaint, I uploaded paypal's response as well. After submitting the complaint BBB contacted me twice, first to let me know that the submission was successful and second to let me know that they contacted paypal ... after 3 weeks PayPal lifted all limitations and I was not asked to add any documents
really good video Jones Mbuso. I crushed the thumbs up on your video. Keep on up the fantastic work.
Thank you and thanks for feedback
@@jonesmbuso no problem at all. always happy to support my fellow content creators. I am looking forward to improving on my own current video format I have uploaded and, in the future, trying to create content as good as yours in the long term.
@@KeyserTheRedBeard wishing you the best, by the way have seen your content, and i think its great, just work on titles and thumbnails
@@jonesmbuso Agreed on the thumbnails. Some of the repetitive episode titles do get repetitive.
@@jonesmbuso What do you say when they ask you your address? Do you put your actual address from another country or do you put a US address?
Thank you so much I used your method and the limitation is lifted keep up the good content.
Glad it helped!
GREAT VIDEO!! Thank you. This is very helpful. You did a great job and you are a very likeable person. My son and I enjoyed watching this and it was great.
Thank you for feedback and You are so welcome!
Thanks for this video, I will definitely give it a shot. I just lost my second account while travelling
all the best
I did this last night, I'm waiting for their response since I contacted every paypal help services and couldn't give me a clear answer on why my account is suspended. Paypal customer service sucks ass.
they surely do.. goodluck, let me know how it goes
@Duct Tale no, the BBB received my email and passed it onto Paypal and Paypal still sent an automated message. I'm never trusting Paypal again fuck them lol
@Duct Tale lucky you, who was the UA-camr
@Duct Taleyess please any help would be appreciated, who’s the UA-camr?
@@baldgagits2107 any response?
I called paypal about my permanently limited account and they said there's nothing they can do my account can't be restored and the decision is final smh
Call them more than once, most support does not even know what a limit is..
@@jonesmbusoare u saying that you can get a rep that will eventually help restore the account?
Just contacted the BBB as you've pointed out in the video. Hoping to get a response soon. Wouldn't have known about this if it weren't for you. Thanks. Hoping for the best.
sure all the best
Hey can tell me if u were able to restore it back or not?
So did you get a response and did you fix it
@@HenryNorman-y8tYeah. It's fixed. My account has been up and running for over a year now. I've provided more details in a different thread under this post. Look for it.
This video is 2yrs ago but my account has been restored this morning trying your method this 2024, I thank God and thank you so much.
Yes, still works, but guess have to post an update.. Lol
mine was permanently banned this morning, watching it right now to solve the issue
good luck
How long did it take for them to respond
So I am located in one country while my business and company is located in the US, I got a restriction and when I talked to them they told me that the account was made in a country other than the US, after that I explained to them that my residential address is not in America but to another country and they told me that there is no problem as long as my business is located in the US and I can confirm it. I was wondering how you solved it since I can tell by your accent that you are not from America and if you had a similar problem. Also, when you created a business account, did you put your personal address in the personal address field, which is from another country, or did you put the address of the company from America. Thanks for the reply, great video
indeed my personal address was not from us,however you can use the company address.. your issue should be easily fixed, just give them a call and tell them support told you to call for verification of your account, they will put you through to superviser, simply explain to supervisor your situation, after that,they will tell you will have another review,if not use bbb to file complaint
Thanks so much for sharing this. I am hopeful to have my account reinstated soon.
Best of luck!
was iit?
@@tessofficial9902 its only been 10days, can take upto 30days
Bro this is a appreciation message 🙏Thank you for this .. just got back my account today
How long did the process take?
Took approximately 30 days they just restored access to the account
Always welcome
@@prodbylilahow did you do this please?
Just follow every step he says it works
¡Gracias!
Part 2 of the video worked for me with the "complaint" option at the bottom of the paypal website, thanks!
Thank you so much
if worse comes to worse you can delete all your info off the banned account and just make a new one my younger brother did that the only downside is they don't give you any money you lost back.
how was he able to delete the banned account?
na once its restricted you can't change any of the details can't delete the phone number or delete the card info either literally locked all you can do is change the password and thats about it
@@facehugger8995 yeah they updated it over the years. when I was looking into this aparently paypal had restricted my account based off of signing in with a vpn they reactivated the account but bleh it was so shoddy
I can confirm it works! I just did the exact same thing, and got an email from a 'Naga Rae' of 'Paypal Executive Escalations', saying that the suspension was 'in error' and my account was fully restored, on 11.9.2022
glad it worked out. and happy to have helped
How long after sending the email did you receive a reply?
@@micheudeh4609
I opened the case on 10.8.2022
They started the case on 10.14.2022
Paypal emails me to tell me my account has been restored on 11. 9.2022
What do I do if my PayPal account got banned because I’m under 18? Would I still be able to get it back when I turn 18 in four months?
Wait till you are above 18 and request activation, or get a representative to contact PayPal for you
Thanks for this information,
However my account was permanently restricted today, although my IP addresses have been changing anytime I logged in to my account, also the ID I used to verify my account has expired, but when I was asked to submit my ID and proof of address, I submitted national ID instead of passport that I used in verifying the account and electricity bill after which I got a message of permanent restriction.
Can I go ahead to make such complaint, because I didn't violate any rules other than IP changes
yes, people move all the time
@@jonesmbusowhat if you unknowingly broke service terms, is it possible to get account back through bbb
Thanks my account was restored
great to hear and thanks for feedback
My PayPal account was opened after one month I file a case in September and it was opened at the beginning of October.
glad to here
Thank you very much. Really useful video.
You welcome
Thanks for this video.
Welcome
Please family....just registering for a PayPal account ,I tried linking my debit card and then comes a permanent ban. What can I do
use different device and passport to verify
I tried, but it still informed me that the account cannot be restored, and the decision is final.
On bbb,that's where they said that?
No, the strange thing is that I didn’t receive any email from BBB after I complained to BBB, but PayPal received my complaint and gave me the investigation results 40 days later, which is what I said above.
You mean through bbb or phone rep?
Thank you bro. It worked
You're welcome!
Hi Jones,
As we reside outside the USA while filing a complaint the postal code of our county (india) is showing as invalid. It shows invalid postal code format. Could you please help me with that.😢
use any USA postal code
My paypal is permanently limit it’s already 180 days I thought i can transfer my funds thru bank but i cant link it can you help me
just contact paypal
POV: Ur the only human here
😍
Thank you very much. It is very helpful information
OMG. My paypal just the same like this today. This is very important for me. I will try my best to get in touch with the PayPal.
Please do!
I thought it's very easy. I just only used PayPal for my air fare but PayPal put me in limits. I don't know what to do to be honest. I also have the same problem which is language barriers. I called the customer service and I spend my whole call only confirming the code. Is there any way to contact them? I badly needed the remaining balance in my account since I have a flight coming this coming week.
Is there anyway to reach you out sir? I baldy needed your help and encouragement. 🙏
@@shyseverino5840 on twitter
just made a complaint hoping they will recover my account. I will tell you the results later
great, wishing you the best
@@jonesmbuso also may i know what "Desired settlement" you choose?
@@s4nnnn i did custom and typed to un limit
I did the BBB thing like you explained , and it took about 3 weeks before I got a response from PayPal. They still won’t unban me. I got a long response from a representative from PayPal and they said too many factors to restore my PayPal. Should I keep trying and keep calling ?
just create new one with new email and new bankcard
Good day I tried your process and I still have not gotten a response how long did it take you to get response
21 days, it can take upto a month
Thank you so much for this
You're so welcome!
I tried this very informative explanation about you sir and suddenly when I submit my complaint it was on error and cannot be submitted I was using vpn too to access it.
sorry just seeing the comment, for some reason it was hidden
thanks for all the information! Is this also for UK paypal and Dutch paypals?
For uk or europe paypal refer to part 2
Hello! Wish someone could help me. I am from the Philippines, and Paypal emailed me 3 days ago that, they permanently limited my account. I tried to reach them but they say that there is nothing they could do about it. What do I have to do?
Call directly and request a second review
Can you help with the direct email you used as for the executive office?
??
executive office at paypal com
Hi Jones. How long did it take for them to respond to your complaint via the BBB? I sent mine on Saturday last week and haven't heard a thing from yet. Should I send another? Your advice is appreciated. Thanks.
21days
@@jonesmbuso Both my business and personal accounts were limited. Got a reply on my business paypal account (which was only a few days old). They reinforced their decision. But my personal paypal is about 10 years old. It's currently limited because system says my ID has expired. I explained to them (in my BBB compaint) that in Kenya ID cards are not renewable. You get it once and you're all set. Also attached a scan of my original ID card in my BBB complaint. I'm hopeful the ban on this account will be lifted. Thanks for your help. Will wait it out. If I don't hear anything after 21 days will open a new one with a different IP address. But hopefully it doesn't come to that.
@@Siacourage sure, wishing you the best
@@Siacourage What happened? Did you get a reply?
@@Siacourage hello did you get a reply after that.
I was told to provide proof residency and business registration in the country I used. How am I going to do that. I don't have business registration for the country I am using?
submit tax documents in pdf, if you have one from irs.. all will be verified automatically
@@jonesmbuso I don't have irs tax documents. I am from Nigeria and the PayPal account was opened in Iceland
@@olamiposicalebfagunloye594 well not sure why you used details from Iceland. but you need to come up with some documents
@@jonesmbuso I used Iceland because PayPal do not allow withdrawal on Nigeria PayPal account
Hi.. they blocked my account, i call them, and they say that its permanent limited, and they dont say the reason, i have account since 2009,and the only operations i use is equal of the other years, i use it to send money to my wife account, using family and friends option but the only explanation/observation was the customer client said:you send alot of money.. i dont know if its the reason, but it most be.. the money is mine, from my account! i dont understand here is the issue.
That may just be an error on paypals part, or its due to your continues sending large amounts as friends and family which resulted in this..simply file complaint if you only been sending to a single email as friends,they will easily reinstate account
I Will try..its a non business account, mine and the other email(wife).. and yes it was only that email always..
They last year Im remembering, they limited my account temporaraly last year i remember, when i called they Said its standard wait 15 days and its was they reactivated the account, but never Said the reason.. and i never insisted to know as they activated it, but now it permanente issue.
if that's the case, just call them and say support told you to call directly to speak to review department. once they put you through, you explain that your account got limited and you not sure why when you do not even do any business apart from sending money to wife
Thats the issue, Im calling the department on my country, as the account its created on my country, they simply cant do anything, they say its a PayPal decision, they dont give me options, to speak or do.. the customer client basically speaks.like its Impossible to unban.. the source i use to send my wife is a crédito card that at the same time works as a prepaid crédit card so the money its recharged by my personal account bank, the money its mine.. só its stupid, if the send or spend alot of.money is my problem, and if they have a options friends ir family i use it, because its what Im doing..
HI, there I have been facing similar issue while using PayPal. So, I decided to visit BBB website and file complaint , However during form filling I ended up at "Zip/Postal code" section and I lives in India, So I entered my own postal code which is now generating an error stating that "Postal/zip codes only contains numbers and hyphens" but in my postal code there is no hyphen system , So how may I proceed to fill in the form further.
Just enter any numbers that work
@Jones Mbuso Thanks for the video. I think it's great. But there's one thing I wanna ask you. You said in the video that the BBB can be only accessed in the USA. So after using VPN to access their website what was their response when you told them where you live... Will they still attend to me when they found out that I live in Africa?
yes they will
Please does this method work for a Lesotho PayPal account?
yes@@techvicwin8249
@@jonesmbusouhm, I accessed bbb without vpn, but it has things like state and city, street, etc. All American details which can't be changed. Also they charge like 500 usd to follow up, yet my account got locked with 488 usd. Advise on this
My account have been permanently limited I don't no what to do bro what should I do know
call them,if no lift, file complaint
Whats their number
What should you attach when they ask you for proof of address, bank details( in this case, I only receive payment on mobile banking(Mpesa in Kenya) hence have no bank statements?
even a bank that isnt linked to paypal will work, or rental agreement
Thank you for the information my account is now fully restored by the paypal team. thank you
great to hear, Thank you for taking time to let me know
@Six Nine me 21days
Hello, how long should I wait after BBB has responded to my email and assigned my complaint an ID?
30days
My account has been banned permanently at 3000 CAD AND 17 USD , DONT KNOW WHAT TO DO.
contact them and request a review, tell them what your business is, if they do not fix it, report them to bbb and CFB
Did you write your original country or an address in the US?
Yes I did
Hi what editing app. Are you using
for graphics or video?
How long does it take for BBB to send you an email confirming your complaint submission?
aprox 30 days
i have cards connected to my permanently deactivated paypal, can i unlink them after 180 days?
Sometimes you can, but one still has to remain linked to it, also even when you unlink, never try to link to another, my advise is just go to your bank and replace card, and you can then use new card on new paypal
how can i file it when it says its unvalid number, isn't there like a step by step when you press on the file compliant thing?
Check this ua-cam.com/video/951TvJAyd0I/v-deo.html
My PayPal account has been permanently limited, what to do to solve it?
do what i said in video, call paypal, contact executive office, file complaint on bbb as last resort
Pls can u fix mine for me. It got restricted immediately I signed up about three months ago. I am from Nigeria.
you need to file complaint on bbb, if there is nothing in it, create new one
Nothing yet. But do I use same email n password
@@elsieifeoma6482 DIFFERENT EMAIL
@@jonesmbuso thanks
I am asking for a copy of the PayPal Account Professional License, which I do not have, what should I do in this?
hi, sorry do not have a copy of a professional license, however you can contact support to explain this or submit a latter explaing your business.. NOTE THIS IS ONLY ADVISE AND NOT GARANTEED TO WORK
Omggg thank you so so much this worked almost instantly! I put in a BBB report and now my account is unlimited. Thank you!
Great and thanks for feedback
how much did it take them to restore your account?
What do you say when they ask you your address? Do you put your actual address from another country or do you put a US address?
ON BBB or Payal?
I can no longer use my paypal it says I violated some rules. Can I still restore it?
yes you can by appealing
Please what do I write on address and number plus postal code,I am from lusaka Zambia but the VPN says Canada
use real details, watch my video how to file
is it possible to request a refund and have them pay on using a different method? my account was limited after they sent me money
yes,you can refund from inside account
@jonesmbuso as a new PayPal user, what other alternative is best to give your client especially if the funds will be more than $100
Great research!!! My problem, is they will NOT let me close my account!!!
Is it permanently limited?
@@jonesmbuso Yes! and they will not tell me why!??? I have used them for 20+ years.... mostly for ebay. I can't use them & they won't let me close my account (???)
file a complaint either with the consumer protection burea or bbb, they will give a reason or lift suspension
My paypal banned years ago, they wont even clearly mention why it was banned, just emailed me a list of might be's.
Do I still have chance to enable it?
yes you do
@@jonesmbusoplease my account was just banned
So someone was trying to send me money to help pay my bills. And it came from an under age account which I had no idea about. They said my chances were high of getting it reopened. But they later told me based on my past transact with other people, my account is too high risk to reopen. Any idea what I can do?
When did they limit and is the money still there
@jonesmbuso there's no money in it and they restricted it on September 26th. I they helped me file an appeal, they told me that it usually takes 3-10 days and I didn't hear back from them, so I called them on October 10th and they told me that it was going to remain closed. November 10th, they sent me a text message asking me what kind of business account I had and that they didn't receive any information about it. And a repeat e-mail of that I should look at my account and see what they restricted. Well, I already called them before about it, why should I view my account? 👈(that's rhetorical). And my account is personal not business just for clarification. The person that also was, sending me the money marked goods and services instead of friends and family. That's happened before, but I always gave an explanation of it being a mistake and they always reopened it.
then just create new one ,just use different email, different card and preferable don't use the same device the first 30 days
@@jonesmbuso so I can still use the same ss number? I've been looking into how to make a new account, I was hoping I wouldn't have to. But I heard I have to use an LLC now. Do you know if that's even possible if you don't own a business?
Yes you can, it was a account that was banned not the person
hello Jones, I need your assistance in regards to my PayPal, how do i reach you privately.
insta
Wow thank you for this info
Any time!
Jones, I need a local US mobile phone number to file a complaint. How did you do that? I applied several times but was stuck at the mobile phone number. Please give me some advice.
no you do not need that, unless it something new..
am from africa can i still use bbb and do vpn ? what if they ask me the address ? plz help
am also from africa and i used it
My account pop-up permanent limitations without any reason. This is happen because i recieved over 2500$ in month and they stop my account and lift up my payment for 180 days and flag my account as permanent limitations. Today i will call them and see what come out. Wish me luck please
SURE goodluck
Hello please help me I can't withdraw money from my PayPal 🥺
its banned?
My paypal account was banned permanently pls help me am a mother of 6 from Nigeria. I will be so grateful sir
file a complaint on bbb
it does not work. I waited more than a month and they answered me this. I am writing on behalf of PayPal, Inc. in response to your complaint to the Better Business Bureau.
We have determined that this complaint falls outside the scope and jurisdiction of PayPal's United States offices. As such, we are unable to address the concerns within the complaint.
Although we were unable to address your specific concerns in this contact, we encourage you to explore the dispute options available for your country, which are located in PayPal's User Agreement applicable to your account. You can view the User Agreement applicable to your account by clicking on the 'Legal' link located on the bottom, right-hand corner of any PayPal page and selecting the country in which your PayPal account is registered.
the account is still permanently limited that is a message that paypal sent me
Have you check part 2 of this video
@@jonesmbuso I'm going to try it with the "complaint" button option at the bottom of the page
I'm from chile
Ok let me know how it goes
If I am from México What address Could I put it for to make the claim? or Do yo recommend put an addres of other person?
Your real adress or the one used on PayPal
@@jonesmbuso thanks!!
What’s with all the fake comments
They're scammers
beware of the scammers, only people who can fix paypal is paypal themselves
HELLO ,I HAVE GOT SO MANY PAYPALS THAT ARE LIMITED WITH MY MONEY INSIDE...CAN YOU HELP ME FILE THE CASES AND THEN WE WILL EVEN SHARE THE AMOUNTS AFTER????
reach me on social
@@jonesmbuso I already did
hi can you help me too with my paypal got permanently limited
do what i said in video
already done sir what the next should i use vpn again and view my complain in their site?
@@kimvalladolid8661 wait for response
ok sir thank you i hope they will response asap i really badly my funds in my account
brother i can see my case number but when i turnoff my vpn its says that i have submitted my complain but when turn off the vpn theres an error submitting why should i do?
Sir @James Mbuso, after reporting to BBB, how long did they response to the report?
28days
Awesome...Thank you
Welcome
Thanks for the great videoes
Glad you like them! and thanks for feedback
Please I have don w what you told me to do.. PayPal sent me mail to submit my documents how can I submit it
Log into your account you will see options
How to apply a complain when i'm in Philippines
I have a video that shows how to file complaint on bbb
Hi, after submitting your complaint, did you immediately receive a confirmation email from BBB? I always get an error message when submitting the complaint while the VPN is turned on. If I turned off my VPN then submit it, it will show that it's submitted but I never receive any email from BBB.
did i receive email immediately? No it took 21 days as bbb has first to go through it,
@@jonesmbuso what I mean is an email confirming the complaint that you submit like the case ID, etc...
@@roderickdiaz5985 I know, bbb says you get it in 48 hours but thats not the case, it varies
@@jonesmbuso i see. Thanks for replying.
@@roderickdiaz5985 welcome and good luck
what did you do on putting the address on BBS which address didi you put since you used VPN
i used real address, but now just insert any us address
I opened a Lesotho PayPal account and look at the notification I got from them. "After a review, we've decided to permanently limit your account due to potential risk. You'll not be able to conduct any further business using PayPal."
Pls what should I do?
you already had attached bank details?
@@jonesmbuso No, I had not included any bank details, I just opened the account and after a few minutes, I checked my phone and saw the notification
forget it and create new one, with new email, clear browser or use different device..
@@jonesmbuso Ok, thanks bro. I just subscribed to your channel. Pls, let me ask another question, how did you get lots of subscribers on ur
channel? I'm still trying to get 1k subscribers.
@@agina0210 post everyday
Thanks man, this might actually help me. I have over $400 in PayPal and they're asking me to wait 6 months.
Don't know about others but that is a huge amount to me and asking to wait 180 days is absolutely painful right now.
I really need to use this money but even contacting PayPal is damn near impossible. I'll definitely try this approach. I hope I get a response faster though
If you able to refund the person who paid, and have them pay you via different method. That's an option
So I need to pay to use the VPN?
thats if you want to use a trusted one, however you can use any vpn even free ones so long you trust them
Hi jones. Can i ask, this work to for paypal Indonesian ? Thanks 🙏🏻
its applicable world wide
while filing the complaint with BBB, do I which address do I use?? The us ones or??
YOUR REal adress, if outside us, choose outside north America
Sir is it a Lesotho or USA PayPal account on the video?
its not usa account,
Sir did you use the documents of your country or the documents of the country you open PayPal with when you where ask during the ending of the video to provide ID card and the rest?
@@gline154 provide documents of your original country only if paypal asks for them, not when making comploaint