Introducing Twilio AI Assistants

[@tsol00616]

This will save a lot of time and avoid frustrating calls with customer support

[@TwilioDevs]

Absolutely! Thanks for watching 😃

[@MatijaGrcic]

Twilio got it right, leveraging the power of Segment and allowing RAG.

[@PimHakkie]

This is awesome! Is there a rough ETA on when this will be available to the general public?

[@PeterBardenhagen]

Did you get a reply?

[@wedoebe]

Definitely looking for this

[@greendsnow]

I read the documentation and it says messaging costs 5 cents to use the simulator. Does it include the tool calling, I mean am I going to be charged 5 cents every time I call an AI tool? I'm confused

[@TwilioDevs]

For the purposes of the pricing model, think of the AI Assistant like a chatbot. A message is referring to the chat message sent to the AI Assistant (no matter how it's sent). The AI Assistant can then use any tools you have set up to provide an answer. You are charged 5 cents for the message to the bot after you have sent your first 100 in a month.

[@TwilioDevs]

Hi there,
Thank you for getting in touch with our Social Support Team. The cost of $0.05 per message applies to each message generated by an AI Assistant, including those generated in the Simulator. This cost is in addition to any connectivity costs, such as SMS fees or WhatsApp message fees.

[@canaldrip2523]

Is this tool out?

[@TwilioDevs]

Still in Developer Preview for now. You can join the waitlist here: pages.twilio.com/ai-assistants

[@garyspencer5802]

so cool! 🤩

[@TwilioDevs]

Thanks for watching!