Excellent tutorial for the young geeks. Having worked in IT for nearly 30yrs I can agree 100% with all of the advice given, particularly "get the money" and "watch the overheads" - these are crucial.
Great Info Eli! I just graduated with an associate in IT and was thinking about building a PC repair business from the ground up. I like having the option because you can get fired from a company and still be able to make some income from fixing computers. This video definitely puts things in perspective! I definitely enjoy your videos bro! Keep them coming.
Yeah, newer OS's have less problems. But there are more newbie users out there now then there was 10 years ago. You wouldn't believe how many people bring their "slow" PC to me, and I find they have 2 (sometimes 3) antivirus programs installed. hehe, thanks for the vid Eli, you rock.
This is exactly what I'm doing at the moment as a side project while studying and working :) Your website is the best find I've had in a long while! I've learned a lot from your videos, thank you!
1/3 So many things can go wrong. Glad to see you mentioning contract or workorder with specifications and protection clauses, like "not responsible for data, client should have a backup". However, I think we can have client specify if he has a backup or not, and specify what the options are. 1. OK to wipe and reload, 2.call him for authorization to wipe and reload 3. perform data backup and restore it after wipe and reload (for additional charge and I didn’t see you consider this option).
I started out when I was your age as well. Good luck on your future endeavers. Some tips: I'd say find an 8GB or more flash drive, set up multiboot using GRUB or Yumi. and put things like Hiren's bootcd and Parted Magic on. Also D7 is a good tool to have around but doesn't have to be booted. Put some good AV and diagnostics utilities on as well. -- Technician/Owner, Gilluly IT Services LLC
Very helpful and true.Visiting customers at home even has more advantages: Customers LOVE quick fixes.Not every granny can come to your shop and put all those cords back together rightly. Often the problem is not the PC, but the router, the printer or the monitor. So if the customer does not know that, he will bring you a working PC to your shop for repair. I don't see things as bad as you do. Put your focus on the customers DATA. Yes, they can buy a cheap new PC, but who brings their data back?
Thanks for this, got my eyes open on what I need to do. Wanted to start a side pc repair business for the longest, but I had some questions on billing and personal liability, this vid gave me the answers. Keep doing it!
Then you're screwed... That's why you always want to be able to trust your clients, and have them trust you. Theoretically you could sue them, but... good luck with that.
Good Video. We have owned a storefront computer repair business for 10 years. Much the advice on this video, we already have in place, but it reinforced our practices. Also picked a few ideas. The pricing discussed is exactly on, if you are running a storefront shop. There is a value to the customers in working with a shop that charges enough to still be in business next time they need us. Thanks...Poulsbo PC & Electronics, Poulsbo WA
Great video man! Here is a story, I had a customer who dropped of their computer repair. Gave him a drop off receipt, called him and told him how much the repair would cost.. He came back 1 year later, and was looking for your computer :) I told him i still had it and i was willing to give it back if he paid 90.00 for the repair.. He stated he never told me to repair it, and that i was stiffing him.. (shaking my head) .. I had to explain it to him in other forms that he abandoned the computer ..And that we were nice enough to still have it, so he had to pay 90.00 to take it out.. Long story short, his wife picked it up.. Dealing with people is an ART.. Great video man! I like the part you said, that you fix computers in the projects! People love us technicians! Good luck buddy in your business. What is your take on HP DV2000, Dv9000.. We do not deal with them due to the recall in 2002 ; Motherboard design problems.. There are times where we would purchase motherboards online and months later the motherboard will have a GPU issue. Which is not our fault but HP design issue.. I remember when HP merged with Compaq and the CEO of Hp got let go.. The merge was a disaster! Two companies with a bad reputation.
Thank you for your classes, it really comes in handy. This really described real world situations and what awaits people interested in computer repair business.
Eli, i used to live in Baltimore for 25 years...lived in Arbutus , Ellicot City, Catonsville We you on Route going in the city...or Randalstown, or Reiserstown....got kind of bad....i enjoyed you videos....so do you dont think it is a good idea to do this as a career....with all the advice you have given which was excellent..
Another good idea I've seen a guy here in the UK do, is buy a small van and work out of the van. So the van is the office. That way you don't have to work in the persons house and don't have to come back later. Battery backups being your power. What I really hate is going to a house, even if decent, yet they have a really crap and uncomfortable setup (which I've had before). I ended up telling them I'd just take the PC away a fix it, was easier.
i love all your videos eli, you are like my private "Sensei".... i have learned a lot from your videos, they are very clear to understand... thanks a bunch.......
Wow, the computer guy is casual on the line clarifying technological ideas,,very very admirable. But how easily can this video be download???????????????
would have liked to hear some marketing tips in this video, I was looking forward to it throughout the whole thing (thought he was leaving it for last), but it never came...however that aside, great video I very much liked it. You're confident and moderately genuine, what many of us lack.
Really? The whole video is a marketing seminar! It's an hour and a half long! You need marketing advice? Get a book on marketing. Marketing is getting your name, brand, logo out there to your target audience. Who's your target audience? What's your logo look like? Does it convey professionalism? What do you look like when you meet prospects? Are you wearing torn jeans, or are you dressed professionally? And, if I have to explain what dressing professionally means, then you're not a professional. And, I'm an ex-sales pro who worked at Dialogic in NJ which was once owned by Intel. I have my own business now. You know what the real problem: everyone wants their information spoon fed - no one wants to go out and do the research themselves. Bottom line: the entire IT industry has gone to China.
Very informative video --- thanks! I agree with your final thesis --- computer repair is a dying business. 99% people are happy buying $250 PC's at Walmart so there's no incentive to spend money to fix problems outside of maybe $20 on removing spyware or such. I used to do PC repair for about 3 years but the market is just not there anymore!
Good video. I think some of us though it's more about doing something we love and not about the money. I'm always saying "I want to be successful, not rich". I think theres more wealth in success than in zeros. Though I do agree with you in the fact computers are easily replaceable... but there is still a good market of business men willing to pay to save their computer with it's configurations / expensive software. Teenagers are married to their laptop and parents pay good to keep them happy.
We've been in business since the early 2000's (2001) and haven't seen a decline in the amount of malware removal revenue, if anything we've seen a large increase since the release of the crime kits and the infections that follow with them. (Fake AVs, TDL-1,2,3 & 4 and Alureon)
Having completed thousands of work orders I can say that never happened in my shop. Being that the crime rate in Baltimore is foolishly high it seems unlikely to be much of a problem that you will run into. But when in doubt call the police... Then you can blame them for how it turns out...
Firstoff, I love the fact that your vids are long and cover all aspects of everything you do. 2ndly I love ebay lol. ive learned that you can use ebay for some things. only buy from people who have many picture a good detailed description and a good amount of seller feedback. I buy lots of parts from ebay but only genuine oem parts from the us only. no knock offs. Ebay buying takes a little more recon but its well worth it in the long run if your careful and efficient.
You can make good money buy earning your clients trust and making references. Need to know latest equipment and standard equipment for Home & offices. At least 5 years of hands on experience work and advertise your service properly. Think about trying to reach 1 million people in a 50 mile radius of your business to let them know about your services. This increases the chances of you getting on call work. You dont need a repair shop to do this.
You may have a "bootkit" try using the Windows disk to rewrite the MBR then run Malwarebytes and combofix right after. -- Technician/Owner, Gilluly IT Services LLC
Wow.. my boss was wanting me to install/configure Windows on 6 computers at a time and he already was not paying me much at all.. I told him no, I'm doing 4 at a time MAX. Good to see I was right. For what he was paying me, I should have done 2 at a time.
I have to agree with you 100 persent. back in the 90's i also had my own little computer shop. learned a lot of lessons there. also success in the IT industry depends on investing time and knowledge on the right time on the right technology. back in the 90's no one wanted to use or trust linux in the enterprise industry.... i did so build a 500 Million dollar a year network with it. they say if you snoooze you do loose
Question : does re-partitioning and reformatting get rid of viruses that may have caused problems earlier on the Hard Drive ? , sometimes the re-installation of an operating system fixes the problem from scratch including redoing of the Hard Drive
Baltimore? Does this mean that you live in MD, Eli? That's great. I live in Glen Burnie. I moved there from Towson. I've watched a couple of your videos before. Even watched one or two for classes I'm taking at ITT-Tech. Great info you put out, my friend. I'd like to meet you in person and pick your brain about IT.
You may be right, but the problem is that many times the problems keeps coming back again and again, especially with viruses. When you wipe and reload, you are ensuring the problem is gone forever.
I have started an IT consulting business I am a computer science major and got my MCSE in 2003, as well as my CCNA, in a down economy what is a good price point for business consulting? Also do you have advice on approaching businesses with IT already in place. Thanks Eli!
In 2023 the time tasks take to complete is Alot quicker now with SSDs Installing an OS into a SSD from a USB drive can take 10 minutes if that Driver installs and updates run in the background
nice videos am happy that I found your nice channel with very good material and not the usual rubbish we get online thanks very much I subscribe today and pls keep the good work al the best
Hey Eli, I want to thank you for this video as it opens things up for us technicians out in the IT field. When you had your front store shop or home shop, if so, what software do you use to keep track of your customers and customers orders? Thanks in advance.
eli i had a question what do you think about companies that dont use genuie software to do repairs. For example i know of companies that use copies of windows 7 to do their wipe and reload jobs . What do you think is good business practice ? and in your own company do you use original Microsoft products or hacked codes ??
Yes I'm working in the high tech industries for years and companies are not paying technicians nothing. Technicians should be making at least 25 an HR for entry level. Techs at higher levels should be making 35 an up. After all their are people working for GMC making 35 on the production line. Electronic techs have to take lots of higher math,labs,solder, and know many other things and paying them 15-18 an hour is ridiculous.
hey ELI you keep saying wipe and reload im confused by this. my guess is you are talking about the IMG of the pc thats already in the hdd. but lets say its a damaged hdd and theres no way you can get that IMG so how could you do a repair it?
3/3- your time, client doesn’t want a wipe and restore or doesn’t want to pay for parts. So client may expect the PC back and pay nothing because “we didn’t do anything” - which is what he thinks if we didn’t fix it. Maybe he just never comes back. So, maybe one should charge the non-refundable diagnostic fee up front. That’s one option. The other interesting option is the CompUSA model - it’s $129 flat fee plus parts. If you don’t want to pay for additional parts, they still keep the $129.
question, i have yet figured out what my career is going to be but i do know i want to deal with computers. i have yet to take any real computer classes yet and i'm already in the 12th grade. i already know how to get rid of viruses though from years of experience. i dont know what i want to do with computers yet but i know i have a real interest in them and a thirst for knowledge. overall i was just wondering would being a computer technecian be a good fit for some1 wit my experience??
He says "Best Buy" like they're some type of legitimate company. They SUCK. I've never had a good experience at Best Buy. There's always some problem. The worst experience I had was trying to buy an HDTV there. I paid $249 for a 20" Toshiba TV. Somebody took the TV out of the box and replaced it with some generic 13" TV that wasn't wide screen or HD. That's all that was in the box. They stuffed the box with newspapers and wrapped it up so it looked like a brand new in-the-box TV. There was no stand. No remote. No cords or accessories. When I took it back they acted like they didn't understand why I was angry. They told me I could buy everything I needed to get it working right there. It took me almost 2 hours to finally get my damn money back. That place is a JOKE.
What type of anti virus should I use for my clients computers and what is the best one that is free and doesn't do more harm then good. P.s I got 2 customers already by following your tips.
What if you added a string value to the RUN key in the registry that ran a command that shutdown the computer every 15 minutes (or 10 or 5) until they paid you? To me, that would seem fair and to show them that if they try to screw you, you have the knowledge to disable their PC..
SO you are an IT guy. I am still pretty you but I know I want to work with computers. Have you repaired and then sold them? If so then I was wanting advice on what I should do and look for
Having managed IT for a large Pawnbroking company and the experience I got while there, I was wondering, regarding PCs left with you, what happens if someone says X gave you my PC without Y's permission, or Y's computer was stolen and told the police?
Eli, do you have a huge set of notes you read off of for the classes? Or is this just from memory? If you had a kid, I would bet a fair 6 digit number that they would be the next IT genius comparable to the likes of Donald Knuth!
thanks man but there are a lot of scamming out there like for example I bought a new computer and best buy ask me do you want to a recovery disc for you new computer then I check how much it would cost and they charge $50 plus tax... I'm like saying to my self come one really $50... I charge my family members $20 max for that because its so easy to do it "this was few years back when windows 8 came out"
what about without Certification ? , but you've been fixing computers and learning for 20 years or more , hands on experience , got no car just internet and phone no texting on phone
Excellent tutorial for the young geeks. Having worked in IT for nearly 30yrs I can agree 100% with all of the advice given, particularly "get the money" and "watch the overheads" - these are crucial.
Great Info Eli! I just graduated with an associate in IT and was thinking about building a PC repair business from the ground up. I like having the option because you can get fired from a company and still be able to make some income from fixing computers. This video definitely puts things in perspective! I definitely enjoy your videos bro! Keep them coming.
thanks for sharing your wisdom, particularly on the business side of things. i've been watching your channel for hours.
Yeah, newer OS's have less problems. But there are more newbie users out there now then there was 10 years ago. You wouldn't believe how many people bring their "slow" PC to me, and I find they have 2 (sometimes 3) antivirus programs installed. hehe, thanks for the vid Eli, you rock.
hahahahahah
Lots of good advice and wisdom in this vid.
Even though I know some of this stuff, I still watched the vid
to learn more. Thanks.
Eli is the best instructor on the web!
This is exactly what I'm doing at the moment as a side project while studying and working :)
Your website is the best find I've had in a long while! I've learned a lot from your videos, thank you!
1/3 So many things can go wrong. Glad to see you mentioning contract or workorder with specifications and protection clauses, like "not responsible for data, client should have a backup".
However, I think we can have client specify if he has a backup or not, and specify what the options are. 1. OK to wipe and reload, 2.call him for authorization to wipe and reload 3. perform data backup and restore it after wipe and reload (for additional charge and I didn’t see you consider this option).
I started out when I was your age as well. Good luck on your future endeavers. Some tips: I'd say find an 8GB or more flash drive, set up multiboot using GRUB or Yumi. and put things like Hiren's bootcd and Parted Magic on. Also D7 is a good tool to have around but doesn't have to be booted. Put some good AV and diagnostics utilities on as well.
--
Technician/Owner, Gilluly IT Services LLC
this guy is not boring and very funny...I enjoy watching his videos.....its informative and funny .Very good job man...that's why I subscribed (y)
Very helpful and true.Visiting customers at home even has more advantages: Customers LOVE quick fixes.Not every granny can come to your shop and put all those cords back together rightly. Often the problem is not the PC, but the router, the printer or the monitor. So if the customer does not know that, he will bring you a working PC to your shop for repair. I don't see things as bad as you do. Put your focus on the customers DATA. Yes, they can buy a cheap new PC, but who brings their data back?
Must be Taurus. I liked this video very much and I'm looking for to watch the whole series. Thanks.
try MalWarebytes or ComboFix... If that doesn't do it then you need to do a full format and reinstall the OS...
Thanks for this, got my eyes open on what I need to do. Wanted to start a side pc repair business for the longest, but I had some questions on billing and personal liability, this vid gave me the answers. Keep doing it!
Then you're screwed... That's why you always want to be able to trust your clients, and have them trust you. Theoretically you could sue them, but... good luck with that.
The days of pc repair is not gone....its actuall still pretty strong....
Good Video. We have owned a storefront computer repair business for 10 years. Much the advice on this video, we already have in place, but it reinforced our practices. Also picked a few ideas. The pricing discussed is exactly on, if you are running a storefront shop. There is a value to the customers in working with a shop that charges enough to still be in business next time they need us. Thanks...Poulsbo PC & Electronics, Poulsbo WA
Great video man! Here is a story, I had a customer who dropped of their computer repair. Gave him a drop off receipt, called him and told him how much the repair would cost.. He came back 1 year later, and was looking for your computer :) I told him i still had it and i was willing to give it back if he paid 90.00 for the repair.. He stated he never told me to repair it, and that i was stiffing him.. (shaking my head) .. I had to explain it to him in other forms that he abandoned the computer ..And that we were nice enough to still have it, so he had to pay 90.00 to take it out.. Long story short, his wife picked it up.. Dealing with people is an ART..
Great video man! I like the part you said, that you fix computers in the projects! People love us technicians! Good luck buddy in your business.
What is your take on HP DV2000, Dv9000.. We do not deal with them due to the recall in 2002 ; Motherboard design problems.. There are times where we would purchase motherboards online and months later the motherboard will have a GPU issue. Which is not our fault but HP design issue..
I remember when HP merged with Compaq and the CEO of Hp got let go.. The merge was a disaster! Two companies with a bad reputation.
Thank you for your classes, it really comes in handy. This really described real world situations and what awaits people interested in computer repair business.
Eli, i used to live in Baltimore for 25 years...lived in Arbutus , Ellicot City, Catonsville
We you on Route going in the city...or Randalstown, or Reiserstown....got kind of bad....i enjoyed you videos....so do you dont think it is a good idea to do this as a career....with all the advice you have given which was excellent..
Another good idea I've seen a guy here in the UK do, is buy a small van and work out of the van. So the van is the office. That way you don't have to work in the persons house and don't have to come back later. Battery backups being your power. What I really hate is going to a house, even if decent, yet they have a really crap and uncomfortable setup (which I've had before). I ended up telling them I'd just take the PC away a fix it, was easier.
Thanks, this really helped me. I was thinking of going into computer repair, and this really opened my eyes.
i love all your videos eli, you are like my private "Sensei".... i have learned a lot from your videos, they are very clear to understand... thanks a bunch.......
Wow, the computer guy is casual on the line clarifying technological ideas,,very very admirable. But how easily can this video be download???????????????
would have liked to hear some marketing tips in this video, I was looking forward to it throughout the whole thing (thought he was leaving it for last), but it never came...however that aside, great video I very much liked it. You're confident and moderately genuine, what many of us lack.
Really? The whole video is a marketing seminar! It's an hour and a half long! You need marketing advice? Get a book on marketing. Marketing is getting your name, brand, logo out there to your target audience.
Who's your target audience? What's your logo look like? Does it convey professionalism? What do you look like when you meet prospects? Are you wearing torn jeans, or are you dressed professionally? And, if I have to explain what dressing professionally means, then you're not a professional.
And, I'm an ex-sales pro who worked at Dialogic in NJ which was once owned by Intel. I have my own business now.
You know what the real problem: everyone wants their information spoon fed - no one wants to go out and do the research themselves. Bottom line: the entire IT industry has gone to China.
Very informative video --- thanks!
I agree with your final thesis --- computer repair is a dying business. 99% people are happy buying $250 PC's at Walmart so there's no incentive to spend money to fix problems outside of maybe $20 on removing spyware or such. I used to do PC repair for about 3 years but the market is just not there anymore!
Good video. I think some of us though it's more about doing something we love and not about the money. I'm always saying "I want to be successful, not rich". I think theres more wealth in success than in zeros. Though I do agree with you in the fact computers are easily replaceable... but there is still a good market of business men willing to pay to save their computer with it's configurations / expensive software. Teenagers are married to their laptop and parents pay good to keep them happy.
Thank you Eli , took computer repair , good advice.
wow. I'm learning. This is good. I'm thinking about this field. I'd start out small like I did my tree and landscape business.
We've been in business since the early 2000's (2001) and haven't seen a decline in the amount of malware removal revenue, if anything we've seen a large increase since the release of the crime kits and the infections that follow with them. (Fake AVs, TDL-1,2,3 & 4 and Alureon)
Having completed thousands of work orders I can say that never happened in my shop. Being that the crime rate in Baltimore is foolishly high it seems unlikely to be much of a problem that you will run into. But when in doubt call the police... Then you can blame them for how it turns out...
Firstoff, I love the fact that your vids are long and cover all aspects of everything you do. 2ndly I love ebay lol. ive learned that you can use ebay for some things. only buy from people who have many picture a good detailed description and a good amount of seller feedback. I buy lots of parts from ebay but only genuine oem parts from the us only. no knock offs. Ebay buying takes a little more recon but its well worth it in the long run if your careful and efficient.
You are the best Eli, Thank you so much for clarifying things.. You have helped your own kind with all these great tips.
Old info, but still worthwhile! Well done, Eli!
Good video. It's helpful to discuss these matters with other people who have experience with these things.
You can make good money buy earning your clients trust and making references. Need to know latest equipment and standard equipment for Home & offices. At least 5 years of hands on experience work and advertise your service properly. Think about trying to reach 1 million people in a 50 mile radius of your business to let them know about your services. This increases the chances of you getting on call work. You dont need a repair shop to do this.
You may have a "bootkit" try using the Windows disk to rewrite the MBR then run Malwarebytes and combofix right after.
--
Technician/Owner, Gilluly IT Services LLC
This is a wonderful video. I've also found Starting PC Repair to be a great resource for anyone looking to get into the computer repair business.
Wow.. my boss was wanting me to install/configure Windows on 6 computers at a time and he already was not paying me much at all.. I told him no, I'm doing 4 at a time MAX. Good to see I was right. For what he was paying me, I should have done 2 at a time.
I have to agree with you 100 persent. back in the 90's i also had my own little computer shop. learned a lot of lessons there. also success in the IT industry depends on investing time and knowledge on the right time on the right technology. back in the 90's no one wanted to use or trust linux in the enterprise industry.... i did so build a 500 Million dollar a year network with it. they say if you snoooze you do loose
You are genious in comunication
Question : does re-partitioning and reformatting get rid of viruses that may have caused problems earlier on the Hard Drive ? , sometimes the re-installation of an operating system fixes the problem from scratch including redoing of the Hard Drive
Very Wise Words... It is a little discouraging but I do appreciate your brutal honesty.
Its quite easy. lucrative 1-2 customers a day. Most requests are installing OS, or file recovery. A hot one I do is Vista to XP conversion.
Baltimore? Does this mean that you live in MD, Eli? That's great. I live in Glen Burnie. I moved there from Towson. I've watched a couple of your videos before. Even watched one or two for classes I'm taking at ITT-Tech. Great info you put out, my friend. I'd like to meet you in person and pick your brain about IT.
brilliant comments on the on-site repair..i know the same...
Thank you for the wisdom and advice! Really! Thank you!
Eli is a inspiration.
Also you mention having a stock of different hardware power supplies,hard drives etc.. If I'm just starting out and don't have them what should I do?
You may be right, but the problem is that many times the problems keeps coming back again and again, especially with viruses. When you wipe and reload, you are ensuring the problem is gone forever.
I have started an IT consulting business I am a computer science major and got my MCSE in 2003, as well as my CCNA, in a down economy what is a good price point for business consulting? Also do you have advice on approaching businesses with IT already in place.
Thanks Eli!
In 2023 the time tasks take to complete is Alot quicker now with SSDs
Installing an OS into a SSD from a USB drive can take 10 minutes if that
Driver installs and updates run in the background
thanks i really appreciate.i learn a lots of things regarding computer repair..more power! GBU :)
Superb orientation to the industry! Thanks!
nice videos am happy that I found your nice channel with very good material and not the usual rubbish we get online thanks very much I subscribe today and pls keep the good work al the best
good thing im starting a business to do something i enjoy and find relaxing and am not in it for the money
Very Good Advice, Thank You.
Eli great videos! Super smart guy, great speaker also.
Hey Eli, I want to thank you for this video as it opens things up for us technicians out in the IT field. When you had your front store shop or home shop, if so, what software do you use to keep track of your customers and customers orders? Thanks in advance.
eli i had a question what do you think about companies that dont use genuie software to do repairs. For example i know of companies that use copies of windows 7 to do their wipe and reload jobs . What do you think is good business practice ? and in your own company do you use original Microsoft products or hacked codes ??
Kaspersky might work for this(it did for me) even using the free version.
Yes I'm working in the high tech industries for years and companies are not paying technicians nothing. Technicians should be making at least 25 an HR for entry level. Techs at higher levels should be making 35 an up. After all their are people working for GMC making 35 on the production line. Electronic techs have to take lots of higher math,labs,solder, and know many other things and paying them 15-18 an hour is ridiculous.
Great tip on computers.
Aaaah! This documentary, was very interesting. Thanks for this info Eli Dude.
awesome video ... good advice for any start-up THANKS!
Great tips. Thanks
Really great info , thanks
I use to be a tech , i verged on to software/hardware project management.
Does anyone have a contract template for Computer Repair targeted towards freelance IT Techs doing business with other small businesses? Thanks
GREAT VIDEO
hey ELI you keep saying wipe and reload im confused by this. my guess is you are talking about the IMG of the pc thats already in the hdd. but lets say its a damaged hdd and theres no way you can get that IMG so how could you do a repair it?
my wireless will not work most of the time and when it does if fades out in about 10 mins and help?
hey eli, how much do you think computer prices will drop in the next few year, will it worth it to fix them rather than buying new ones?
3/3- your time, client doesn’t want a wipe and restore or doesn’t want to pay for parts. So client may expect the PC back and pay nothing because “we didn’t do anything” - which is what he thinks if we didn’t fix it. Maybe he just never comes back. So, maybe one should charge the non-refundable diagnostic fee up front. That’s one option. The other interesting option is the CompUSA model - it’s $129 flat fee plus parts. If you don’t want to pay for additional parts, they still keep the $129.
I do the exact same thing. Sometimes I need to run rkill first, though.
Great video. Thanks!
very cool thank you
Wow great video, I learned so much. Thanks!!!!
2024! Is it still worth?
And is the course info still valid in this error?
question, i have yet figured out what my career is going to be but i do know i want to deal with computers. i have yet to take any real computer classes yet and i'm already in the 12th grade. i already know how to get rid of viruses though from years of experience. i dont know what i want to do with computers yet but i know i have a real interest in them and a thirst for knowledge. overall i was just wondering would being a computer technecian be a good fit for some1 wit my experience??
He says "Best Buy" like they're some type of legitimate company. They SUCK. I've never had a good experience at Best Buy. There's always some problem. The worst experience I had was trying to buy an HDTV there. I paid $249 for a 20" Toshiba TV. Somebody took the TV out of the box and replaced it with some generic 13" TV that wasn't wide screen or HD. That's all that was in the box. They stuffed the box with newspapers and wrapped it up so it looked like a brand new in-the-box TV. There was no stand. No remote. No cords or accessories. When I took it back they acted like they didn't understand why I was angry. They told me I could buy everything I needed to get it working right there. It took me almost 2 hours to finally get my damn money back. That place is a JOKE.
What type of anti virus should I use for my clients computers and what is the best one that is free and doesn't do more harm then good. P.s I got 2 customers already by following your tips.
What if you added a string value to the RUN key in the registry that ran a command that shutdown the computer every 15 minutes (or 10 or 5) until they paid you? To me, that would seem fair and to show them that if they try to screw you, you have the knowledge to disable their PC..
I also for a while went to Cisco work. CCNA/CCNP
SO you are an IT guy. I am still pretty you but I know I want to work with computers. Have you repaired and then sold them? If so then I was wanting advice on what I should do and look for
Having managed IT for a large Pawnbroking company and the experience I got while there, I was wondering, regarding PCs left with you, what happens if someone says X gave you my PC without Y's permission, or Y's computer was stolen and told the police?
Were you on Rt. 40 going in the city inside the Beltway.
Thanks a million!
Say for example I go to a clients house to fix a computer. When the computer is repaired, how would it work when the client won't pay after its done?
How would you activate Windows legally over and over again? Would you have to keep purchasing product keys from Microsoft?
Eli, do you have a huge set of notes you read off of for the classes? Or is this just from memory?
If you had a kid, I would bet a fair 6 digit number that they would be the next IT genius comparable to the likes of Donald Knuth!
When I would fix one my friend's computer, he would call me constantly asking the status. it was soo annoying.
thanks man but there are a lot of scamming out there like for example I bought a new computer and best buy ask me do you want to a recovery disc for you new computer then I check how much it would cost and they charge $50 plus tax... I'm like saying to my self come one really $50... I charge my family members $20 max for that because its so easy to do it "this was few years back when windows 8 came out"
what about without Certification ? , but you've been fixing computers and learning for 20 years or more , hands on experience , got no car just internet and phone no texting on phone
You can get a cheap dell off of eBay for around £60 which is about $100.
Amazing information Eli.. you have yourself a new sub.
Also, couldn't finish it all, but will be back.. I wonder if I can bookmark 0:34:20
yes, just low end pc for email and internet browsing on linux or for 250 dollar with windows home edition.
is this a good bussines to get into ? how much money do people get paid ?
MSE is the best free one I know most techs use. For a paid one I would say Kaspersky
Everything is done on smart phones?