КОМЕНТАРІ •

  • @benjamingonzales4327
    @benjamingonzales4327 7 років тому +15

    Nice frig. I just purchased the Samsung version of that. both amazing fridges.

    • @anonymousvapes8026
      @anonymousvapes8026 7 років тому +2

      Benjamin Gonzales big brothers in your house. Congrats!

    • @benjamingonzales4327
      @benjamingonzales4327 7 років тому +1

      Proud Conservative ProTrump huh!

    • @yellowcatfat
      @yellowcatfat 7 років тому +2

      Benjamin Gonzales Wikileaks vault 7 leaks- they are spying on you through your home appliances. The Truth has become stranger than fiction

  • @Telcomvic
    @Telcomvic 7 років тому +2

    Nicely done review Jack. I agree with others that you should do a follow up with how you feel about the fridge in say a month or so of actually using it. This fridge would not work for our family, we need a bigger freezer than fridge compartment and I would hate having to dig into those lower bins. Oh, and, I love fridge magnets. :) We have both a whiteboard for a shopping list/appointments and just random magnets from vacations.

  • @TessCooks4u
    @TessCooks4u 7 років тому +1

    Fantastic refrigerator. Love it. I don't like the price. To be honest I couldn't justify in my head spending that much money on a fridge. Loved your review, you did a great job Jack. Great idea for a shopping app.

  • @daviddidonato8186
    @daviddidonato8186 7 років тому +4

    I have had many... MANY service calls due to the freezer and bottom shelves of the fridge freezing up. I'm so glad I bought the extended warranty, as it can take quite a while before enough ice forms and you notice it. My advice: if you have any issues with a Sears appliance, request a Sears technician, or they will subcontract to ... who knows who.
    My last tech was a Sears tech and it seems he has finally fixed the problem. 6 trips later. Such a waste of my time with the other technicians. Get a Sears repair person. Request one. Demand one.
    It matters

    • @cyoohoos
      @cyoohoos 7 років тому

      David D DEMAND a SeArs Tech. Got a sub contractor and paid them. They reported me as not paying have been fighting a credit report ever since. In fact I will NEVER do business with SeArs again over this very issue. I have bank statements and kept receipts they just keep switching credit companies so I have to start over. NEVER AGAIN WITH SEARS.

  • @noviceprepper5397
    @noviceprepper5397 7 років тому +1

    A really nice fridge. Thanks for featuring it Jack.

  • @mrsgstd
    @mrsgstd 6 років тому +2

    I have a negative comment that's constructive. I bought
    one of these in 2016 and it lasted just over 2 years before it broke down. My Frigidair that I purchased in 1988 is still working fine and never failed me once.

  • @danieldaniel4668
    @danieldaniel4668 7 років тому +1

    Nice review! I have the 2015 version. Exactly the same, except the app thingy. Love how everything placed, very practical. There is one more small compartment on the bottom of the right door. Always forgot about that one.

  • @talbotcolleen
    @talbotcolleen 7 років тому +2

    Thanks for the very thorough review. It would have been perfect if you had included the retail price of the fridge itself and the cost of the water and air filter replacements and how often they would need changing. How long is the warranty period and what is the cost to purchase additional warranty?

    • @cookingwithjackshow
      @cookingwithjackshow 7 років тому

      I would shop around. you can get new for around $2700. They have less expensive models that don't have the app/smart features. There are many to choose from. The side by side is also a lower price. it's all what you want.

  • @JasonMohammed
    @JasonMohammed 7 років тому +3

    Hey Jack, fridge looks awesome. Can you do like a followup review after using it for like a month?

    • @DDTSGames
      @DDTSGames 7 років тому

      Idxearo that's a really good idea

  • @prudies.1433
    @prudies.1433 7 років тому +1

    Love your product reviews. I watch them in the waiting room at the doctors office lol

  • @nothxplsthx
    @nothxplsthx 7 років тому +3

    I would love to see a month/three month update! Maybe even filter costs. They sure look cool, but usually specialty ones like that are pricy

  • @chrisdoob
    @chrisdoob 7 років тому +5

    What is jack talking about? I’ve never seen a fridgerator before

  • @puppylove343
    @puppylove343 5 років тому

    My 28 yo Kenmore is on life support I’m so sad and the anxiety looking for a new one behind it’s back is unreal -who knew - and everyday that I’ve taken it for granted just pains me more. It’s a side by side and I’ve opted for a Kenmore Elite so screw all you haters, warning people that “they don’t last or they’re horrible.” Refrigerators deserve love too! As much as I paid for it compared to 28 years ago I can remove the shelves and be buried in it, save money on the casket. Great review on the Kenmore Elite!

  • @TicklishTestikel
    @TicklishTestikel 7 років тому +1

    Great Video as always Jack! Love this channel and huge fan of your Jack on the Go channel! Keep up the good work man! Love from the Netherlands (:

  • @elizabethvillalobos8927
    @elizabethvillalobos8927 4 роки тому +2

    I purchased a Kenmore model 795.7259. 12/2019. By the way when you demonstrate a product it would be very helpful to your viewers if you provide what the model number is. If regret purchasing this model. The built in air filter is hard to remove could break easily. The door on the left is so heavy it slams loudly when it closes. The motor is so loud I can head it in my bedroom. And finally the crisper is put together in a way that there are some areas you cannot get into to clean. So I have developed mold and unfortunately I can’t get to it. I called several times to complain about the issue but they gave me the run around. None speak clear enough to get a decent response. I have an extended warranty that won’t cover the mold issue. Please also check the label to see what year it was built. Some have a recall. I regret buying this refrigerator. Be aware Made in China.

  • @Rachellemybelle22
    @Rachellemybelle22 5 років тому +4

    Yeah my kenmore elite fridge broke within 4 years. I'm so mad because they deliberately design them to break. And when I called they set up an appointment that would cost 99$ for them just to come look at it. And it was a month out! Who can wait that long just to get it looked at? We had to eat out for weeks because all our food spoiled. I can't tell you the number of people who report having the same problems. It's time for a class action lawsuit.

  • @kscott1001
    @kscott1001 7 років тому +1

    awesome fridge! thanks for sharing with us. have you tried the storage bins? it eliminated the problem of all the things that get stuck in the back and disappear. or the things that get knocked over and sometimes leaks a mess all over. everything in bins organizes everything and makes it all easily accessible. best thing i ever did in my kitchen. ;-)

  • @mininakissable
    @mininakissable 7 років тому +1

    is really nice big and functional, but what about maintenance? warranties? isn't possible to get a virus via wifi? what if there's no wifi?

  • @jeffreyprice453
    @jeffreyprice453 7 років тому

    Thank you for your continued efforts to make entertaining and informational videos. This is another very good overview. It is fascinating to see how they have so elegantly improved the design and features within the refrigerator. Your suggestion to improve the app by integrating a shopping list is clever. Apps should add value. I understand the buzz to be a "smart" appliance, but I do not think I would use the app at all or rarely with its current features. I imagine I could just as easily access the information currently included in the app from the refrigerator. I appreciate your work.

  • @Sniggwaffles
    @Sniggwaffles 7 років тому +1

    Does anyone know if LG and Kenmore share a plant or OEM? My father has a LG french door fridge that is nearly identical to this one. No smartphone integration and some minor differences such as the ice/water controls but everything else is exactly the same.

  • @Kenmore
    @Kenmore 7 років тому +1

    Hi Jack! Thank you for providing an honest review on our smart refrigerator. We are happy to hear you liked it!

  • @jmh6823a
    @jmh6823a 7 років тому +1

    Gorgeous refrigerator!

  • @FlyingSnoopy
    @FlyingSnoopy 7 років тому +2

    It's a nice refrigerator but I still like my Samsung! I find I have a lot more space with my Samsung. Nice review though!😀

  • @jesseboykin6861
    @jesseboykin6861 4 роки тому +1

    I love my Kenmore Elite but the design of the crisper drawers allows food particles and juices to seep between two plastic sheets on the bottom near the front that are nearly impossible to clean. Any ideas would be well received!

    • @jakesquarejeans
      @jakesquarejeans Рік тому

      Super easy to clean to remove 2 Philips head screws

  • @480photoz
    @480photoz 7 років тому

    This helps tremendously I'm in the market for a new fridge on a house I'm renovating

  • @Pink15181
    @Pink15181 7 років тому

    Just bought this fridge and I absolutely love it !

    • @chairs68
      @chairs68 6 років тому

      liza what model # is this Kenmore Elite Fridge

  • @darlenewhite8483
    @darlenewhite8483 5 років тому +7

    Kenmore Elite fridges are truly THE WORST. They dont last, and there's no support after they break on you. Keep doing your research and you'll find all the HORRID reviews.....even though Sears makes you sign up for spam and jump thru hoops just to post a review. All if us Kenmore Elite fridge owners are TRYING to warn everyone, but its REALLY hard for us to keep up with all the postings. There needs to be a class-action lawsuit!

    • @elizabethvillalobos8927
      @elizabethvillalobos8927 4 роки тому +2

      Darlene White I want to start one do you want to join me. I am so frustrated. Read my review above

    • @monsieurmike2072
      @monsieurmike2072 4 роки тому

      Thx for the heads up...was about to bite the bullet on a pre owned.

    • @mivida3168
      @mivida3168 2 роки тому

      @@elizabethvillalobos8927 I’ll join u definitely let me know

  • @dretrunkslumpdrizzah
    @dretrunkslumpdrizzah 4 роки тому +1

    Yeah they definitely need to work on the app, I had the same issues with connecting my dryer...

  • @randylira39
    @randylira39 4 роки тому +1

    no one can answer my important question. When you open the left door the flap flips closed. When you close the left door the flap is now in the closed position. You have to open the right door in order to pull the flap back to the open position. What does that door flap do????????? Does it need to be in the open position pulled towards me? Or can it stay in the closed position? Please help!

  • @Triad637
    @Triad637 3 роки тому

    Your freezer's 'secret' bin (8:31) chills cut parchment, deli/canape papers, cake doilies, butcher wrap, utensils, etc. A chef's power tool!

  • @carmenjackson774
    @carmenjackson774 7 років тому

    Thank u for this review. We will look into this one when we get moved on our house. Thanks!

  • @dream_chaser9014
    @dream_chaser9014 4 роки тому +1

    Have you had any problems with it? My model number is 74053 and it stopped cooling like my freezer and fridge want cool at all

  • @janettew7489
    @janettew7489 7 років тому +1

    Nice review. If I was in the market for a fridge, I'd consider it. (And I like fridge magnets!)haha

  • @Stoyankovich
    @Stoyankovich 6 років тому

    Hi Jack. Are you still using this fridge? How is it performing? We found one in a nearby store at an incredible deal, but then have seen multiple negative reviews regarding lifespan.

  • @nantraylor1170
    @nantraylor1170 6 років тому

    Hi Jack Love your reviews! Can you show us how the lights on the door replaces my fridgadar is awful to replace I have tiny hands and I cannot get my hand in right to get it screwed back in. Please help if you can! I am ready for a new fridge Thanks. Be well and be safe...Nan in Ky on the beautiful Ky Lake!

  • @gottaluvme6483
    @gottaluvme6483 Рік тому

    What app did you use? I can't get the kenmore app I found to work.

  • @deballen6241
    @deballen6241 7 років тому

    Amazing product review! Well done Jack! God Bless!

  • @Hawker5796
    @Hawker5796 7 років тому

    Very cool Jack! How do you like it so far since shooting this video?

    • @cookingwithjackshow
      @cookingwithjackshow 7 років тому +1

      I feel the same. I think the ice cubes are smaller. they melt faster than my last fridge. not a deal breaker though

    • @Hawker5796
      @Hawker5796 7 років тому

      Interesting

    • @talbotcolleen
      @talbotcolleen 7 років тому

      Cooking With Jack Show what did you do with the old fridge? Is it now a beer fridge?

  • @gracielee4561
    @gracielee4561 7 років тому +2

    Dang! Do I ever want that fridge!

    • @aberdeendh
      @aberdeendh 7 років тому +1

      Janine Gober Start a UA-cam channel. Jack got his for free on the condition he do a review of it.

    • @gracielee4561
      @gracielee4561 7 років тому

      Ha ha! I think I'll do without the fridge!

  • @Dom-house
    @Dom-house 7 років тому +2

    The freezer looked a little flimsy like it wouldn't stay in place. As it?

  • @brendarigdon1857
    @brendarigdon1857 7 років тому

    Got one 33cu Ft door in door live in fl need the space, very happy with it based on LG platform.

  • @SuperRoberto61youtub
    @SuperRoberto61youtub 6 років тому

    Muchas felicidades, exelente expositor, exelente tema y muy bien explicado. Sigue así te seguiré. Un fuerte abrazo.

  • @mamalovesherkamadojoe6097
    @mamalovesherkamadojoe6097 7 років тому

    Jack I want to buy this type of refrigerator but I see lots of bad review with several problems, like noisy compressor, water leaks from the back of the fridge, the ice maker seal frost up. Any feedback,,Thanks

    • @tomd5010
      @tomd5010 7 років тому

      I can’t comment on this appliance specifically. As a rule, I never buy extended warranties. They are typically high profit items for the seller and they rarely get used because most defects show up early and within the original warranty. However, for a brand new model of a complicated appliance, such as this fridge or a washer, I’d consider it. That’s especially true if the cost was $100 or less, as extended warranties commonly are. I learned this lesson with a new model front load washer. I sprung for the extended warranty. It paid for two service calls, the last one a transmission failure. At that point I thought it was too risky of a product. I got it replaced with another brand, the new one was delivered and the old one taken away. I only had to pay the price difference. Plus, the balance of the EW applied to the replacement. Thankfully, I’ve never had to use it. For uncomplicated appliances like a range or dryer, I’d probably skip the EW and take the risk. But, for something like a $3,000 refrigerator with lots of bells and whistles, if reasonably priced, I’d likely pay the extra for additional piece of mind.

  • @chairs68
    @chairs68 6 років тому

    First of all love your channel Jack, what model # is this Kenmore Elite fridge ?

    • @mrsgstd
      @mrsgstd 6 років тому

      It's a piece of junk. Don't buy one. Mine didn't last 2 years.

  • @minaking5274
    @minaking5274 7 років тому +1

    Great review thanks😎

  • @ronaldpeck3472
    @ronaldpeck3472 3 роки тому +1

    Kenmore Elite we had a compressor put in Aug 2017 and Jan 2020 in Nov/Dec 2020 a new Evaporator , Condenser, Refrigerator/Freezer Assembly, Sensors A sears Tech has been to the house 8 times and the Ice /Wateri n the door do not work. We have the Sears Home Warranty plan .They will replace it give us 500$ (we payed 2500$) in Sept 2016. This one is made in Korea.

  • @xenith5003
    @xenith5003 7 років тому +4

    Im in the wrong profession. Gotta come up with an idea for a vlog.

  • @joeyrobinson380
    @joeyrobinson380 7 років тому

    Amazing fridge

  • @sr175
    @sr175 7 років тому

    That fridge looks the same as my Kenmore elite which is made by LG. Not much has changed in 5 years on that model. I don't like the freezer. The ice production is slow but that is normal for French door. It's nice but I worry about longevity at 5 years. It runs a lot and for such expensive unit it makes you wonder about quality of the pump.

  • @todds8684
    @todds8684 5 років тому +3

    I have something negative. This fridge is garbage. I purchased one and it lasted only 2.5 years before failing.

  • @7LAMPSofFIRE
    @7LAMPSofFIRE 4 роки тому

    Hey! Lemme have it. Nice fridge!

  • @Teresa-K
    @Teresa-K 7 років тому

    Super nice frig!

  • @ggeorge5748
    @ggeorge5748 6 років тому

    Great video! Thanks!

  • @Humble2019
    @Humble2019 4 роки тому +4

    This Refrigerator only last 4 years. Parts doesn't last.

    • @monsieurmike2072
      @monsieurmike2072 4 роки тому

      Thx for the heads up. Was about to bite the bullet on a pre owned.

    • @jcast1234
      @jcast1234 3 роки тому

      Agree with you 😊 repairs cost $900 plus

  • @camila5031
    @camila5031 7 років тому

    Loved it!

  • @alexandralee3
    @alexandralee3 5 років тому

    which model is this? how many cubic feet?

  • @Kindness8
    @Kindness8 2 роки тому

    Mine just died. No frig , no freezer at same time . The Kenmore elite tech came estimate 1250$ to repair . Hence prob buy new frig .

  • @angellizarraga4170
    @angellizarraga4170 4 роки тому

    hi thks for share this info. would you please let me know how much refrigerant is in there inside the system? The nameplate attached to a left side panel. close to water filter compartiment, shows that info. thanks

  • @DoubleMDownie
    @DoubleMDownie 7 років тому

    that's awesome jack!

  • @babisilent
    @babisilent 4 роки тому +1

    Dude, how do I disassemble a drawer? I'm trying to clean a very nasty drawer 😢

    • @jakesquarejeans
      @jakesquarejeans Рік тому

      Super easy to Philips head screws on the bottom

  • @jakecohen8163
    @jakecohen8163 2 роки тому +1

    I have this exact same fridge I paid 3000 for my kenmore Elite 5 years ago compressor went out cheaper to buy a new fridge than to fix this product is garbage I have a Maytag fridge in garage going on12 years works great.
    they build these to go out within a few years, sears Was bought out by Kenmore apparently Kenmore don’t get back to you everything is automated you can’t talk to nobody what a joke

  • @shelitarichmond5768
    @shelitarichmond5768 4 роки тому

    How do you remove your crisper drawers?

  • @Whensheopenupthatwindow
    @Whensheopenupthatwindow 7 років тому

    Test out Gotham steel pan

  • @Litzbitz
    @Litzbitz 7 років тому +2

    THE ONE THING YOU DIDN'T MENTION WAS THE PRICE. CLOSE TO $2000.00 I WOULD BET. NICE FRIDGE THOUGH.

  • @Chuck59ish
    @Chuck59ish 7 років тому +2

    Too bad Sears Canada is going out of business , they're closing down 59 stores, so we won't have a reason to buy one up here.

    • @cookingwithjackshow
      @cookingwithjackshow 7 років тому +3

      they sell them through Amazon now

    • @Chuck59ish
      @Chuck59ish 7 років тому

      I've had the same Kenmore frig in my apartment for 18 years now and it hasn't broken yet. So why should I replace it? I don't have a smartphone either.

  • @lifeoflemus
    @lifeoflemus 7 років тому +1

    Do a giveaway!!! I want that fridge lol

  • @xawaomar100
    @xawaomar100 7 років тому

    Why do you need an app for your fridge? Beautiful fridge though.

  • @beckycoty5632
    @beckycoty5632 5 років тому +1

    Well I just bought a Kenmore Elite grab-and-go French door refrigerator... Got it from the service repairman... 90-day warranty after that I just paid the price of parts... I know he has gone through it and he has replaced everything that apparently you people have had break... As far as I'm concerned that's the only way to go got a great deal...

  • @falden01
    @falden01 7 років тому +2

    Thank you . you the man. now I know what Fridge to buy. I'm going to sears tomorrow .

  • @ps3171
    @ps3171 4 роки тому +2

    This Kenmore refrigerator just bull crap . I bought it just last 3 years and cost me 1040$ to fix LG compressor. KEN-NO-MORE

  • @macdavis757
    @macdavis757 3 роки тому +3

    That Refrigerator is a piece of crap I have the same one will never buy another one

  • @Skyhawk1987Turbo
    @Skyhawk1987Turbo 7 років тому +7

    Again another free expensive item.

  • @kenbailey4117
    @kenbailey4117 5 років тому +1

    DO NOT BUY A KENMORE ELITE. IT HAS "LG" PARTS IN IT AND MINE ONLY LASTED ABOUT 17 MONTHS. I'VE HAD 7 REPAIRMEN OUT AND IT IS STILL NOT WORKING!

  • @squish200
    @squish200 7 років тому +3

    there's an app for that

    • @angelbalangue3185
      @angelbalangue3185 6 років тому

      Ueer u8isomos

    • @virgiewashington4689
      @virgiewashington4689 5 років тому

      I have that refrigerator, but my ice maker worries me. When I put a glass of ice on the table, when the ice melts, there is a settlement left in the bottom of the glass. That is the problem I am having with the ice maker. What can be done about this?

  • @Dingle-Berries
    @Dingle-Berries 6 років тому +1

    Why is he wearing an apron just to show a fridge // lol oh jack

  • @brandonpurple165
    @brandonpurple165 7 років тому

    Huh. I beat Jack to a product.

  • @ddmantx
    @ddmantx 7 років тому +1

    Keep it for more than a few days. We are on our second one in less than a year. Now it is having the same issues. Starts with noisy compressor then it will not cool for a day or so then start working again. Takes the Sears techs several trips to deem the fridge dead enough for replacement.
    Glad they sent one for review but with all things not all are perfect.
    Next fridge will not say Kenmore or come from Sears.

  • @coobay978
    @coobay978 4 роки тому +1

    Got one and it's crap. Noisy plus compressor went out after 3 years at the cost of $1200. Again it's very noisy. If I had it to do over again I'd buy a new fridge (different brand) instead of replacing the compressor. Again CRAP!!!!

  • @bookooc5605
    @bookooc5605 5 років тому

    dude, there is nothing new about this fridge. my 15 year old GE has everything this has, except the app and air filter. You must be using a cooler with bagged ice to get this excited about this.

  • @JesusPrayerTeam450
    @JesusPrayerTeam450 7 років тому +3

    Smart appliances SPY ON YOU! They had it on the news a bunch of times.

    • @morrius0757
      @morrius0757 7 років тому +3

      So does the computer or cell phone you used to type out that comment, so what's your point? lol

    • @barrelroll92253
      @barrelroll92253 7 років тому +2

      They're already spying on us through our phones, laptops, tvs, etc. Might as well let them spy on us through our refrigerators.

    • @jallowJow
      @jallowJow 6 років тому

      😂

  • @tamimcghan8161
    @tamimcghan8161 2 роки тому +2

    Worst fridge we have ever owned!! Water dispenser works some days doesnt other days. Freezer door alarm goes off even tho its closed. Called company and they claim they have no one in our area to come fix the fridge. So we got to pay for it! WILL NEVER BUY THIS BRAND AGAIN.

  • @got2getit204
    @got2getit204 6 років тому +1

    Ok can anyone answer this question! On every frige i reviewed at some point in every comment everybody says don't buy this frige but its the same frige that has a good reviews! So ill go to another frige and the same thing sombody always saying this and that go wrong or will go wrong or that will break or this is cheap! Do anyone what would be considered a good frige with great comments bc the best frige to me is the 1s for 400 bucks had a kenmore been running for 10years never even broke not once! So help bc my wife just bought the samsung!

    • @mrsgstd
      @mrsgstd 6 років тому

      Most of the reviews are for features and functions not reliability. This fridge didn't last me 2 years before it failed. That's junk in my opinion.

  • @EJ_Rose
    @EJ_Rose 3 роки тому

    My grandma has that

  • @jamesfatony1
    @jamesfatony1 6 років тому +1

    Good luck getting parts Sears is no more

    • @PaulPaid
      @PaulPaid 6 років тому

      A new fridge??..the last thing he's thinking about is replacement parts..

  • @lydiachen52
    @lydiachen52 4 роки тому

    Hello friend ,thank you for the video, we have some goods are looking for tester to do reviews, is there any way we can cooperate?we are selling refrigerator water filter.

  • @59ersfootball
    @59ersfootball 7 років тому +2

    So they just gave you a $3000 + refrigerator..?

  • @SherbetKingBBS
    @SherbetKingBBS 7 років тому +2

    ja/ck/

  • @DarksouIjah
    @DarksouIjah 7 років тому +1

    I'm getting married tomorrow and think that fridge would be the perfect gift...just says...

  • @jackdavis6603
    @jackdavis6603 7 років тому +2

    Thank you for wearing shoes. Too many guys would just film their bare feet at the end there.

  • @surferdude50
    @surferdude50 7 років тому

    $2,700.00 at Sears.

    • @glendagonzalez3363
      @glendagonzalez3363 6 років тому

      My Kenmore Elite gave me a few problems with the ice maker,we disconected the refrigerator,the night we were expecting hurricane Maria to hit us,more than two months without electrical power,got it back a week ago,but the fridge is dead,.The Sears branch were we bought it 3 year ago,was destroy by the hurricane,so we get a person,who has a repair shop,and he said to get a nrw one,because the compressor was damage,and is 800 $ up,so,we still living in a mess,here in Puerto Rico,so we bought a two door Whirpool,the only thing we could find.

    • @Bacardibombillo
      @Bacardibombillo 5 років тому

      @@glendagonzalez3363 same here. Fridge Lasted 7years cooling.0 Now im told compressor needs replacement and cost $800. Complete junk.

  • @aloobre
    @aloobre 7 років тому

    Who's watching Silicon Valley and thinking of Ying Yang? :'D

  • @2birie4life96
    @2birie4life96 7 років тому

    The problem is you have a iPhone not the app.