If your V380 dual lens outdoor PTZ camera isn’t recording, there are several things to check. First, ensure the recording settings are configured correctly-whether it's set to record continuously, during motion detection, or on a schedule. Also, verify that there is sufficient storage on the SD card or any connected device. If the SD card is uninitialized, make sure to initialize it first. If the storage is full, the camera won’t be able to save new footage. Additionally, ensure that the camera is receiving stable power, as any interruptions can lead to recording issues.
@Techlogics I have checked all the settings and are functioning correctly, the SD card storage is still empty. What I mean is that when everything runs normally, it's just that when you open the recording, the recording doesn't exist and it says RECORDING FILE DOES NOT EXIST. what do I have to do ? Thank You.
If your V380 outdoor WiFi PT camera isn't saving videos to the SD card, start by checking the compatibility of the SD card. Ensure that it meets the camera's specifications for size and type. If the card is compatible, try formatting it through the V380 app, as this can resolve recognition issues. Make sure the SD card is inserted properly, as a loose connection may prevent video storage. Next, review the recording settings in the V380 app to ensure they are configured to save footage to the SD card. Look for options related to continuous recording, motion detection, or scheduled recordings, and adjust them according to your preferences. Additionally, check if the SD card is full; if it has reached capacity, the camera will be unable to save new videos. You can delete old footage to free up space or replace the card with a new one if needed. If the problem persists despite these adjustments, consider updating both the V380 app and the camera's firmware. Testing the camera with a different SD card can also help determine if the issue is with the card itself. If all else fails, resetting the camera to factory settings may resolve the problem. Lastly, if you continue to experience difficulties, reaching out to the manufacturer's customer support for further assistance would be the best course of action.
@Techlogics Videos can only be saved in the SD card if you tap "Recording" in the app, which means you need to open the app always on your phone. And it only records for 5 minutes interval. Since the SD Card is already inserted in the CCTV device, how can the videos be saved to the SD Card automatically without recording it through the app on the phone? Please help. Thanks!
@@AngieAbalos-j6vHi I have the same problem with my micro SD. Probably you need to put the micro sd on your computer and then it will appear an option to format the micro SD, once you do that put the micro again in the camera an it will apear the REC in green letters on the right corner.
Yes, the V380 WiFi camera generally supports overwriting old footage when the storage is full, provided it is set up to record to a microSD card. the V380 series, feature loop recording, which automatically overwrites the oldest footage to make room for new recordings once the storage reaches its limit. This feature helps to ensure continuous recording without manual intervention, but it's important to note that you can adjust settings related to recording and storage to suit your needs. For instance, you can set it to record only on motion detection or schedule specific recording times to manage how the card's capacity is used.
1. To delete videos from the V380 app, start by launching the V380 Pro app on your smartphone. Once the app is open, select the specific V380 camera you want to manage. In the camera's interface, look for the "Playback" or "Video" option, which will let you access the recorded footage. From there, you can browse through the videos and select the ones you wish to delete. If the app allows, you may even be able to select multiple videos at once. Finally, locate the "Delete" button or option and tap on it to proceed, confirming the deletion when prompted by the app. 2. To format the SD card using the V380 Pro app, start by opening the app and selecting your camera. Access the settings menu by tapping on the gear icon or three dots, then look for the option related to the SD card, which may be labeled as "SD Card," "Storage," or similar. Once you're in the SD card settings, choose the option to format or initialize the card, and confirm when prompted that you want to delete all data. After confirmation, the app will process the formatting, clearing the card and making it ready for new recordings. 3. If you want to delete all videos at once, you can format the SD card. Start by carefully removing the SD card from your V380 camera. Next, insert it into a card reader connected to your computer. Once your computer recognizes the card, you can use the file explorer or a dedicated formatting tool to format the SD card. However, be cautious with this step-formatting the card will erase all data stored on it, including all recorded videos, so ensure you have backed up any important footage before proceeding.
Do you have video how to log in to multiple devices especially the person abroad?... They tried to log in but it logged me out from my phone and it showed in their app that camera is offline.
Hello i want to record the playback from bottom lens only how fan i do that
Hello! those the camera continues recordi ng even the apps is close?
Does the playback has sound?
How to fix blur ptz Camera?
Please help
How about 1tb?
My PTZ dual lens CCTV always has no recording results? Is there a solution to fix it?
If your V380 dual lens outdoor PTZ camera isn’t recording, there are several things to check. First, ensure the recording settings are configured correctly-whether it's set to record continuously, during motion detection, or on a schedule. Also, verify that there is sufficient storage on the SD card or any connected device. If the SD card is uninitialized, make sure to initialize it first. If the storage is full, the camera won’t be able to save new footage.
Additionally, ensure that the camera is receiving stable power, as any interruptions can lead to recording issues.
@Techlogics I have checked all the settings and are functioning correctly, the SD card storage is still empty. What I mean is that when everything runs normally, it's just that when you open the recording, the recording doesn't exist and it says RECORDING FILE DOES NOT EXIST. what do I have to do ? Thank You.
I'm using this CCTV and it doesn't save the videos to the SD Card. Please help me what to do. Thanks
If your V380 outdoor WiFi PT camera isn't saving videos to the SD card, start by checking the compatibility of the SD card. Ensure that it meets the camera's specifications for size and type. If the card is compatible, try formatting it through the V380 app, as this can resolve recognition issues. Make sure the SD card is inserted properly, as a loose connection may prevent video storage.
Next, review the recording settings in the V380 app to ensure they are configured to save footage to the SD card. Look for options related to continuous recording, motion detection, or scheduled recordings, and adjust them according to your preferences. Additionally, check if the SD card is full; if it has reached capacity, the camera will be unable to save new videos. You can delete old footage to free up space or replace the card with a new one if needed.
If the problem persists despite these adjustments, consider updating both the V380 app and the camera's firmware. Testing the camera with a different SD card can also help determine if the issue is with the card itself. If all else fails, resetting the camera to factory settings may resolve the problem. Lastly, if you continue to experience difficulties, reaching out to the manufacturer's customer support for further assistance would be the best course of action.
@Techlogics Videos can only be saved in the SD card if you tap "Recording" in the app, which means you need to open the app always on your phone. And it only records for 5 minutes interval. Since the SD Card is already inserted in the CCTV device, how can the videos be saved to the SD Card automatically without recording it through the app on the phone? Please help. Thanks!
@@AngieAbalos-j6vHi I have the same problem with my micro SD. Probably you need to put the micro sd on your computer and then it will appear an option to format the micro SD, once you do that put the micro again in the camera an it will apear the REC in green letters on the right corner.
@@afg1402 Does the video save automatically after you format the SD card?
@ yes! You Can check to make sure. I made it that way and it works perfectly
What the app name again for checking
How to delete recorded video on a SSD card on my cctv?
format the micro sd from settings.
Does it overwrite
Yes, the V380 WiFi camera generally supports overwriting old footage when the storage is full, provided it is set up to record to a microSD card. the V380 series, feature loop recording, which automatically overwrites the oldest footage to make room for new recordings once the storage reaches its limit.
This feature helps to ensure continuous recording without manual intervention, but it's important to note that you can adjust settings related to recording and storage to suit your needs. For instance, you can set it to record only on motion detection or schedule specific recording times to manage how the card's capacity is used.
@Techlogics thanks
Super ❤
How to delete saved video..pls guide
1. To delete videos from the V380 app, start by launching the V380 Pro app on your smartphone. Once the app is open, select the specific V380 camera you want to manage. In the camera's interface, look for the "Playback" or "Video" option, which will let you access the recorded footage. From there, you can browse through the videos and select the ones you wish to delete. If the app allows, you may even be able to select multiple videos at once. Finally, locate the "Delete" button or option and tap on it to proceed, confirming the deletion when prompted by the app.
2. To format the SD card using the V380 Pro app, start by opening the app and selecting your camera. Access the settings menu by tapping on the gear icon or three dots, then look for the option related to the SD card, which may be labeled as "SD Card," "Storage," or similar. Once you're in the SD card settings, choose the option to format or initialize the card, and confirm when prompted that you want to delete all data. After confirmation, the app will process the formatting, clearing the card and making it ready for new recordings.
3. If you want to delete all videos at once, you can format the SD card. Start by carefully removing the SD card from your V380 camera. Next, insert it into a card reader connected to your computer. Once your computer recognizes the card, you can use the file explorer or a dedicated formatting tool to format the SD card. However, be cautious with this step-formatting the card will erase all data stored on it, including all recorded videos, so ensure you have backed up any important footage before proceeding.
@Techlogics Thank you for detail info..
Do you have video how to log in to multiple devices especially the person abroad?... They tried to log in but it logged me out from my phone and it showed in their app that camera is offline.
so 1tb won’t work?
No, maximum 512GB
Black hands dark background perfect way to show how
How to connect H9C dual lence camera Dahua NVR