when these are still installed and everything is trouble-shooted down to either a crack in the bowl or a vent problem.. the next step is to pull out the water line from the fill tube, and cover the fill tube. i used a piece of tape (doesn't stick well) and my hand to make sure it stayed sealed. If it is a vent problem, the bowl water will drop that extra 1/4" to allow air to go from bowl to drain. you'll even hear the sucking till it gets enough to allow free passage. (the fill tube drops water in the bowl about 1/4" up above the low water line in the bowl, on the other side of hole - and becomes the route for air via trap if its a vent problem). If the bowl water is not sucked down that 1/4" to pull air, then you have a crack. simple as that.
Eljer diplomat, 2 different models complete kits from menards.... BOTH cracked this way. ALWAYS test the toilet above a pan with water like this video. I didn't know with the first bowl, and forgot to do this test by the time i did the second. Quality control with these companies suck. how hard is it for them to test the bowls at the factories before shipping the crappy ones out ?
I know this is an old thread, but I have same issue. The bowl doesn't drain as far as yours, but still does so. With each flush it seems a rush of air (water bubbles back fairly strong) comes from the drain side into the bowl, then it flushes. I don't know if that provides any insight into this but would appreciate any assistance. I'm not able to remove it to test as you did at the moment.
@@MikeFixesThings toilet replaced, however the closet flange was damaged. It was a PVC flange and the bolt slots had cracked due to the toilet having been loose. I trimmed back the damaged sections and installed one of the closet flange repair rings (www.lowes.com/pd/Superior-Tool-Toilet-Anchor-Flange/1061201) and set the new toilet. There are no leaks around the base. Thanks for your help.
@@MikeFixesThings for the most part. Honestly, I don't recall whether it bubbled as this one does... But if it did, it wasn't as noticable. Entirely possible just wasn't looking as the water level was always adequate. Could have been drawing back water but not enough to notice.
@@MikeFixesThings Yep. That's where I landed also. I'll need to get someone to assist me in lifting the toilet onto something where I can test for a leak as in your video. Thanks again.
This same thing just happened to me. Couldn't figure out what I did wrong. It's going back to Lowe's. If it was the vent my other toilet would have a problem since it's in the same vent?
I have a weird problem where when I flush the bowl empties and goes glug glug then doesn't fill back up. The fill tube works but it doesn't fill the bowl. When I force it to fill past the overflow tube it fills the toilet but the tube doesn't get through. Water is coming out of the tube though.
When the bowl empties, does the tank refill normally? If so, perhaps the flap is falling closed too soon. The bowl should fill up with the water going under the flap/stopper.
That's what I originally thought but I get the same result when holding the flapper up. The tank refills normally. If I keep the fill valve open the water level overflows into the fill tube and the toilet fills. The fill tube is placed correctly and when it is running it has no impact. It's a mystery. :-P @@MikeFixesThings
@@MikeFixesThings already done. Also I click like or not like on every video I watch so I know I've watched it already. Repair vids get saved for later. :)
I think it's because there is a manufacturer's defect or a crack that allows the water from the bowl to leak into the drain at a lower point than intended. Please click the 👍 and subscribe it would help me out too.
This is what I suspected is wrong with my toilet. It fills completely but then the level slowly drops. If I use it again soon, it flushes fine but after an hour or two it doesn't flush properly and it takes two flushes to rid the bowl of waste. I've never heard of this happening before. So... hard as it is to believe, the toilet is leaking. The simple solution is to just go buy a new toilet.
I am old so I got my daughter to help me put in a new toilet (old tank cracked.) I bought an American Standard and my daughter said I paid too much ($235.00) We followed the instructions to a "T". When we turned the water on and found no leaks we were so proud of ourselves. Then we did a test flush and the bowl began to empty slowly. We found no water leaking on the floor and no additional water emptying from the tank. It was a mystery. We couldn't figure out what we did wrong and where the water was going. THEN I FOUND YOUR VIDEO! Tomorrow we will pull the toilet and do the test you showed. I will sleep better tonight knowing we are not two lame women that simply shouldn't mess with things like this. Now that our confidence is restored we will sleep better. and go at it again tomorrow. THANK YOU!
Thanks I’ve been F#@KInG with this toilet for 6 months thinking it’s a “vent” issue and it’s been the toilet the hole time! With this invisible crack on a NEW American Standard toilet
Great video. If the water level stayed in the bowl, then what would be your next move? You mentioned the plumbing vent. If this is the issue, how would you proceed to resolve?
@@MikeFixesThings He means if the water stayed in the bowl in your mock experiment with the toilet not attached, showing a functioning toilet with no leaks. That would point to plumbing vent siphoning water as you stated. How would you proceed to fix that?
@@FruitCakeReaperLandlords, home owners did your renters TRASH, DESTROY, LEAVE GARBAGE EVERY WHERE?? We are available and want to help you Call or text, fastest reply text [hidden information]
Maybe it’s like the other sucky water savers and only keeps a teaspoon of water in the bowl. So glad the government controls my toilet usage. The old 3.5 flushed so much better and didn’t clog. A plumber told me even 2.5 gallons of water would of been better
The water in my toilet fill right to the top and takes about 45 mins to an our to slowly drain out. When it does there is no water in the bowl.. all drained out.
the water level in the bowl won't cause the toilet to run. the tank leaking into the bowl will cause it to run. look inside the tank and see if the flap is sealing properly. these flaps sometimes get damaged from chemical cleaners that hang inside the tank. you will likely need to replace the flap that blocks the water flowing into the bowl.
How bad is your day when you work somewhere and someone returns a toilet? (At least to me) Talk about gross. Even though it's pretty new, it's probably been used at least some.
Mike, when I pour water into the bowl over a pan the water runs through the bowl into the pan with no delay. is the tank supposed to be filled when running this test?
I have a brand new toilet, in a new house that does the same :( After I flush it, I can watch the water lower on its own , it goes down about 1 inch within a minute .
@@MikeFixesThings Thanks 👍🏼 This is in the bathroom I haven’t used yet . If I could ask : is this something I should be concerned about - is it “urgent” , or is there no immediate concern ? Personally , it’s not a show stopper .
@@MikeFixesThings Thanks Mike It only goes down about an inch or so , not breaking the trap. Your thoughts put my mind at ease ! This new place I bought has been a huge pain in the butt , more issues than I care to think about at the moment . I’ll have to add this to the list . Thanks again , Sean
Hmmm looks like this is the same issue with our toilet. I have already adjusted/cleaned everything on the water tank and still same. But the only issue was the bowl water level is only low at day time(used most of the time) but at night it fills back up to normal level.
Yep. Got a brand new toilet. About a month old but it’s siphoning the water and doesn’t flush properly but water poured from bucket will flush toilet. I am pretty sure I also have a problem at the bottom into the sewer as well I’m going to start with the trap at the bottom going into the sewer because I know the flange is below floor level and the tile has cracked so have to pull to replace the tile. My house is pre civil war era and was moved to its current place 65 years ago. Old houses have charm but man do they also have headaches when previous owners half ass did the job.
Anyone knows what causes low water level plus water is moving up and down a little bit. House is less than 3 yrs old and both toilets are doing it. Thanks
This is exactly what happened to my toilet I just purchased, I called the store I bought it from and they said the bowl is fine it's an install error. I spoke with the manager and he let me swap it out for another. I did what you did and put the bowl over a bucket pour the water in and the water stayed in the new toilet. Whole toilet I brought back must have had a crack in it which I explained to the manager that maybe this is what was wrong with it.
give it to me! i HATE having water in the bowl. (splash!🤮) but i cannot find ONE video on UA-cam for "water level too high. how to reduce water level in bowl." 🤷♂️🤷♂️🤷♂️ your toilet is my goal! lol how can i make my toilet like this "broken" one??? serious question too. i REALLY wanna know.
When the bowl water level is too high, you can adjust the float in the tank to stop when the water level in the tank is lower. Use the drain tube as a reference for how high the water is in the tank when adjusting your float.
Mike Chuchmach get you the Either Aquasource Chairheight toilet or Kohler Comfort Height watersense toilet that will surely hold water in the toilet bowl my Aquasource ADA Compliant Toilet does really good
The toilet in our second floor bathroom slowly loses water in the bowl over time. The toilet is 16 yrs old and now that we are empty nesters only gets used once or twice each year. Have no problems anywhere else in the house with drains. What’s your best guess that’s causing this ? When it’s flushed, it works normally and fills but over time will,lose the bowl water.
I've just started getting this issue as well toilet fills fine but when I go to bathroom an hour or so later it's gone down it's happened several times this week lol
I don't have a new toilet, but that is the same problem I'm having. I've replaced, flapper, fill valve, but I cannot hear water leaking from the bowl. But it slowly drains but holds to a point, but if I want more water in the bowl, it will fill, the slowly drain and then stop draining. Now, water is leaking in the floor, so I suspect the toilet bowl valve have ceases to work as well. Not sure of the fix, beyond toilet bowl replacement
Just installed a new toilet from Lowe's having the same problem didn't understand what was going on. Thank you for your help
Everybody don’t go over his house for meatloaf turkey baked chicken or anything that uses a roast pan all right I’m just kidding not trolling
Thank you banginging my head against wall to figure this out..buying a new toilet
Your video is a lifesaver! Thank you!!
thanx man ,i just installed a new toilet and ive never seen this before,,, unbelieveable ,, only me 🦅😎🦅
Never thought of that, thanks for tip, will investigate
I'm glad my video helped you with the toilet issue, please click the thumbs up and subscribe it would help me out too.
when these are still installed and everything is trouble-shooted down to either a crack in the bowl or a vent problem.. the next step is to pull out the water line from the fill tube, and cover the fill tube. i used a piece of tape (doesn't stick well) and my hand to make sure it stayed sealed. If it is a vent problem, the bowl water will drop that extra 1/4" to allow air to go from bowl to drain. you'll even hear the sucking till it gets enough to allow free passage. (the fill tube drops water in the bowl about 1/4" up above the low water line in the bowl, on the other side of hole - and becomes the route for air via trap if its a vent problem). If the bowl water is not sucked down that 1/4" to pull air, then you have a crack. simple as that.
How to fix a vent problem
Eljer diplomat, 2 different models complete kits from menards.... BOTH cracked this way. ALWAYS test the toilet above a pan with water like this video. I didn't know with the first bowl, and forgot to do this test by the time i did the second. Quality control with these companies suck. how hard is it for them to test the bowls at the factories before shipping the crappy ones out ?
Thanks for information 👍
I know this is an old thread, but I have same issue. The bowl doesn't drain as far as yours, but still does so. With each flush it seems a rush of air (water bubbles back fairly strong) comes from the drain side into the bowl, then it flushes. I don't know if that provides any insight into this but would appreciate any assistance. I'm not able to remove it to test as you did at the moment.
@@MikeFixesThings toilet replaced, however the closet flange was damaged. It was a PVC flange and the bolt slots had cracked due to the toilet having been loose. I trimmed back the damaged sections and installed one of the closet flange repair rings (www.lowes.com/pd/Superior-Tool-Toilet-Anchor-Flange/1061201) and set the new toilet. There are no leaks around the base. Thanks for your help.
@@MikeFixesThings for the most part. Honestly, I don't recall whether it bubbled as this one does... But if it did, it wasn't as noticable. Entirely possible just wasn't looking as the water level was always adequate. Could have been drawing back water but not enough to notice.
@@MikeFixesThings Yep. That's where I landed also. I'll need to get someone to assist me in lifting the toilet onto something where I can test for a leak as in your video. Thanks again.
This same thing just happened to me. Couldn't figure out what I did wrong. It's going back to Lowe's. If it was the vent my other toilet would have a problem since it's in the same vent?
@@MikeFixesThingssubbed. I even brought it outside and did the test. Installed a new one and problem solved.
Yes it helped thankyou.
I have a weird problem where when I flush the bowl empties and goes glug glug then doesn't fill back up. The fill tube works but it doesn't fill the bowl. When I force it to fill past the overflow tube it fills the toilet but the tube doesn't get through. Water is coming out of the tube though.
When the bowl empties, does the tank refill normally?
If so, perhaps the flap is falling closed too soon.
The bowl should fill up with the water going under the flap/stopper.
That's what I originally thought but I get the same result when holding the flapper up. The tank refills normally. If I keep the fill valve open the water level overflows into the fill tube and the toilet fills. The fill tube is placed correctly and when it is running it has no impact. It's a mystery. :-P @@MikeFixesThings
The toilet in my guest bathroom has water in the tank but not in the bowl. How do I go about fixing that? -Erin Oswald
Just bought highlife Koehler 19 inch high 500$ .. and its got 16 ounces of water in the bowl lol
I have the same problem with my bathroom and the same brand. What do you recommend me to do?
ok, I bought my house and the bathroom was already there. I don't know if it will have a lifetime guarantee.
same here brand new toilet that will not hold water after 5 min.
@@MikeFixesThings already done. Also I click like or not like on every video I watch so I know I've watched it already. Repair vids get saved for later. :)
Is it still continuing to go down?
You bought a 🍋 🚽
How to solve this problem
Why no water on floor
I think it's because there is a manufacturer's defect or a crack that allows the water from the bowl to leak into the drain at a lower point than intended.
Please click the 👍 and subscribe it would help me out too.
This is what I suspected is wrong with my toilet. It fills completely but then the level slowly drops. If I use it again soon, it flushes fine but after an hour or two it doesn't flush properly and it takes two flushes to rid the bowl of waste. I've never heard of this happening before. So... hard as it is to believe, the toilet is leaking. The simple solution is to just go buy a new toilet.
I am old so I got my daughter to help me put in a new toilet (old tank cracked.) I bought an American Standard and my daughter said I paid too much ($235.00) We followed the instructions to a "T". When we turned the water on and found no leaks we were so proud of ourselves. Then we did a test flush and the bowl began to empty slowly. We found no water leaking on the floor and no additional water emptying from the tank. It was a mystery. We couldn't figure out what we did wrong and where the water was going. THEN I FOUND YOUR VIDEO! Tomorrow we will pull the toilet and do the test you showed. I will sleep better tonight knowing we are not two lame women that simply shouldn't mess with things like this. Now that our confidence is restored we will sleep better. and go at it again tomorrow. THANK YOU!
I love how wholesome this is :)
Thanks I’ve been F#@KInG with this toilet for 6 months thinking it’s a “vent” issue and it’s been the toilet the hole time! With this invisible crack on a NEW American Standard toilet
Did you replace it and if so, did that solve the problem?
@@haroldyoungblood8287 pulled the toilet and did the bucket test which it failed so i had to replace the toilet
Great video. If the water level stayed in the bowl, then what would be your next move? You mentioned the plumbing vent. If this is the issue, how would you proceed to resolve?
@@MikeFixesThings what do you mean you don't know? You mentioned the vent could be syphoning air or whatever. That's what t they're asking
@@MikeFixesThings He means if the water stayed in the bowl in your mock experiment with the toilet not attached, showing a functioning toilet with no leaks. That would point to plumbing vent siphoning water as you stated. How would you proceed to fix that?
@@FruitCakeReaperLandlords, home owners did your renters TRASH, DESTROY, LEAVE GARBAGE EVERY WHERE?? We are available and want to help you
Call or text, fastest reply text
[hidden information]
I have the same problem brand new toilet and the water level won’t hold.. seconds after flushing i Can actually see the water level going down
So what's the solution? Buy a new one .??!
Anything with the name Uber in it sucks.
This is happening with my new toilet too. I was going mad trying to figure out the cause. Thanks for the video :)
I have same problem
Likely the skid that held the toilet was dropped by a millennial forklift driver
Maybe it’s like the other sucky water savers and only keeps a teaspoon of water in the bowl. So glad the government controls my toilet usage. The old 3.5 flushed so much better and didn’t clog. A plumber told me even 2.5 gallons of water would of been better
The water in my toilet fill right to the top and takes about 45 mins to an our to slowly drain out. When it does there is no water in the bowl.. all drained out.
Mine does the same and can’t seem to figure it out. It’s a mystery.
Need help my water is slowly decreasing out the bowl whish causing my toilet to run which is causing my water Bill to increase. Double. Please help
the water level in the bowl won't cause the toilet to run. the tank leaking into the bowl will cause it to run. look inside the tank and see if the flap is sealing properly. these flaps sometimes get damaged from chemical cleaners that hang inside the tank. you will likely need to replace the flap that blocks the water flowing into the bowl.
How bad is your day when you work somewhere and someone returns a toilet? (At least to me) Talk about gross. Even though it's pretty new, it's probably been used at least some.
I used to work the returns desk at Home Depot & people would return used toilet seats with brown & yellow spots!!!🤢🤮🤢🤮🤢🤮
Mike, when I pour water into the bowl over a pan the water runs through the bowl into the pan with no delay. is the tank supposed to be filled when running this test?
I have a brand new toilet, in a new house that does the same :(
After I flush it, I can watch the water lower on its own , it goes down about 1 inch within a minute .
@@MikeFixesThings
Thanks 👍🏼
This is in the bathroom I haven’t used yet .
If I could ask : is this something I should be concerned about - is it “urgent” , or is there no immediate concern ?
Personally , it’s not a show stopper .
@@MikeFixesThings
Thanks Mike
It only goes down about an inch or so , not breaking the trap. Your thoughts put my mind at ease !
This new place I bought has been a huge pain in the butt , more issues than I care to think about at the moment . I’ll have to add this to the list .
Thanks again , Sean
@@MikeFixesThings my toilet smells so bad as you said. Lot of insects too. The whole room starts smelling, even if the exaust is on
Hmmm looks like this is the same issue with our toilet. I have already adjusted/cleaned everything on the water tank and still same. But the only issue was the bowl water level is only low at day time(used most of the time) but at night it fills back up to normal level.
Had the same problem with a Lowes PROJECT SOURCE toilet customer service gave me a reference number to return it.
Hi sir. Good video I had one new too how to solution sir. Water doesn't hold
Yep. Got a brand new toilet. About a month old but it’s siphoning the water and doesn’t flush properly but water poured from bucket will flush toilet. I am pretty sure I also have a problem at the bottom into the sewer as well I’m going to start with the trap at the bottom going into the sewer because I know the flange is below floor level and the tile has cracked so have to pull to replace the tile. My house is pre civil war era and was moved to its current place 65 years ago. Old houses have charm but man do they also have headaches when previous owners half ass did the job.
WOW I just installed a brand new toilet as well, and the exact same thing is happening, Thank you so much for this video 👍🏾
I'm glad my video helped you with the toilet issue, please click the thumbs up and subscribe it would help me out too.
Anyone knows what causes low water level plus water is moving up and down a little bit. House is less than 3 yrs old and both toilets are doing it. Thanks
@@MikeFixesThings it's normal everyday and sometimes it gurgles. Yes probably that's what it is. Thanks
This is exactly what happened to my toilet I just purchased, I called the store I bought it from and they said the bowl is fine it's an install error. I spoke with the manager and he let me swap it out for another. I did what you did and put the bowl over a bucket pour the water in and the water stayed in the new toilet. Whole toilet I brought back must have had a crack in it which I explained to the manager that maybe this is what was wrong with it.
Thanks for the tip👍
give it to me! i HATE having water in the bowl. (splash!🤮)
but i cannot find ONE video on UA-cam for "water level too high. how to reduce water level in bowl."
🤷♂️🤷♂️🤷♂️
your toilet is my goal! lol
how can i make my toilet like this "broken" one???
serious question too. i REALLY wanna know.
If the water is too low, smelly sewer gases will escape into your house. You'll know it. Also, you don't wanna leave Hersheys kisses on the porcelain.
When the bowl water level is too high, you can adjust the float in the tank to stop when the water level in the tank is lower. Use the drain tube as a reference for how high the water is in the tank when adjusting your float.
😏 I just saw you asked a year ago.
Great video thank you
Glad it was helpful! please click the thumbs up and subscribe it would help me out too.
Mike Chuchmach get you the Either Aquasource Chairheight toilet or Kohler Comfort Height watersense toilet that will surely hold water in the toilet bowl my Aquasource ADA Compliant Toilet does really good
The toilet in our second floor bathroom slowly loses water in the bowl over time. The toilet is 16 yrs old and now that we are empty nesters only gets used once or twice each year. Have no problems anywhere else in the house with drains. What’s your best guess that’s causing this ? When it’s flushed, it works normally and fills but over time will,lose the bowl water.
I've just started getting this issue as well toilet fills fine but when I go to bathroom an hour or so later it's gone down it's happened several times this week lol
I don't have a new toilet, but that is the same problem I'm having. I've replaced, flapper, fill valve, but I cannot hear water leaking from the bowl.
But it slowly drains but holds to a point, but if I want more water in the bowl, it will fill, the slowly drain and then stop draining.
Now, water is leaking in the floor, so I suspect the toilet bowl valve have ceases to work as well.
Not sure of the fix, beyond toilet bowl replacement