Intune Remote Help: How to Troubleshoot Your Device from Anywhere

Discover how Remote Help simplifies IT support in education, empowering administrators and teachers to provide remote assistance and troubleshoot Windows devices.
🔴 Subscribe: / @intuneforeducationcus...
🕘 Chapters
00:00 Opening
00:22 Why Remote Help
01:11 Agenda
01:31 What is Remote Help
02:54 Enabling Remote Help
03:44 Application Deployment
05:00 RBAC
05:35 Demo
09:46 Reporting
Microsoft Docs
📃 Remote Help: learn.microsoft.com/mem/intun...
📃 Data and privacy: learn.microsoft.com/mem/intun...
📃 Download Remote Help: aka.ms/DownloadRemoteHelp
📃 Prepare a Win32 App: learn.microsoft.com/mem/intun...
📃 Intune Suite: learn.microsoft.com/mem/intun...
Blogs
🌍 Remote help: enterprise-grade assistance tool now available: techcommunity.microsoft.com/t...
Intune for Education Videos
📽️ aka.ms/i4e/workshopvideos