I had no idea that the phone would display a battery missing icon if you plugged it in with no battery, that is super useful. Do newer Pixels have this as well?
My pixel 4 accidentally went black it was in my pocket i was using and goes black suddenly, not charging not turning on no nothing happens on the phone, i remember phone has much power i use to keep in pocket.what could go worong here.please help out
UGH si mine wont turn on at all it just started this morning. I was fine now its now I can’t hold its down and it power on or plug it in and it turn on. It was actually fully charged plugged in when it went out.
Same issue. My Pixel 4 XL took it's first major tumble and this issue was the result. I was on the fence if it was a battery or power/volume cable or both, but I didn't do the charger test with the battery out like you did. Thanks for making this video. There is not a lot of info online about this particular problem. 👍👍
@@150daysofwinter I bought an OEM battery from mobilesentrix along with the back cover adhesive and as soon as I plugged the battery in and pressed the power button, she was up and running again! Thx again!
Hey bro, my pixel 4xl just got the black death of screen 2times within months in 1year of use. And it gets okay automatically after couple of hours. Is this can be a problem? Is this a danger sign?
Hey guys! I hope you are well. I need help' my google pixel 4xl hasn't charged for more than 2 days and there's an information on the screen that says I have problems with the battery meter reader' I've changed the charger but it still doesn't work. I'm asking for your help. I thank
Hello sir please your help will be helpful for me i have a pixel 4 xl and when it's on i don't see nothing but i can i hear the sound of my notications and i buy another screen it's the same thing like black screen nothing's show off please tell me how i can fix it please
I had these exact symptoms today and your video helped me think about the issue. I was actually able to fix it by taking the phone out of its case and just pressing it up and down along the screen with my palms. My phone then was able to turn on normally and had 48% charge, which is about where it was before this issue happened. My guess is somehow the battery came dislodged but not fully disconnected.so it wouldn't charge or power the phone but was making enough contact to satisfy the battery detection sensor
Mine has just died today. 4XL 64gb, new in Oct 2019. Battery health was 94% and charge 30% when it died. No indication it would fail. Won't turn on or accept charge, hitting it or keeping power button on does nothing. I'm worried a new battery won't solve it
I have a similar problem, there is nothing broken, I suddenly stopped working. However when I plugged it in it doesn't show any battery logo, power botton doesn't do anything as well, I get no sound, vibration or image, completely dead
Yeah, my Pixel4 XL (SECOND replacement, under warranty) is now dead. It would appear to boot up normally (Google logo, etc.) but then, instead of the wallpaper, and "Google is starting" or whatever message, it just blinks the numbers at the top left and right of the screen over and over. Reset (safe mode, vol up/dn plus power), same thing happens again. It was charging overnight on my nightstand (qi), as it always does. Woke up to a dead phone. Powered it on, it informed me that it cannot detect the battery voltage!? This is what started it, now it's in that weird boot loop. I'm assuming it's the batt, but either way, I'm going to just file another claim & I guess, get another one!?! I'm tempted to just get a battery & replace it myself, but there may be more to it (I've noticed very low volume output on the speakers, lately)...
I know this is a year old, but I'm having this problem and it's happened a while ago, fixed itself and now it's happening again. It'll stay on unplugged then turn off after a little while, even plugged in. It charges and works no problem but I have that issue of it turning on then shutting off immediately. Is there any other fix than the battery? I'm currently typing this from my phone since it hasn't turned off in about 10 minutes. Before that, it's been having this issue with different intervals of being on for about 5 hours.
Hi! I am having a similar problem to this, my Google pixel 4 doesn't want to turn on, every time I try to turn it on it keeps showing the Google logo that it usually shows for a little while when i am turning it on, however it keeps on showing this screen and it never tooked me to my lock screen. Is this something to do with the battery?
@@150daysofwinter My Pixel 4 is stuck in a boot loop. Can get to the boot menu but then it goes into loop again. Draining and charging battery just begins the looping again :-(
Just dropped my phone off counter into my garbage. Now it wont stay on when I release the power and it gets stuck at the google screen. Going to replace battery and appreciate this video!
Could it be the same problem if it seems to charge the battery, but then is a questionmark on the battery icon when the phone is on, and then shuts down randomly?
Thanks for the video. I have the same exact problem. I dropped the phone, and whenever I turn it on, it goes off rapidly. How a tiny drop screws the battery! My phone is only 3 weeks old. That shows you the phone/build quality.
Hello, my pixel 4xl got the black screen of death a month ago and again today. 2 times in one year of use. Then after couple of hours it gets okay automatically. Now can you please tell me the consequences? Is this a problem? Is it a danger sign that will make me suffer?
My pixel 3XL wont show the missing battery when i try this method but also attempting to charge it wirelessly will not power the device, how can i diagnose further? I already replaced the battery and it still will not turn on or vibrate or anything.
I'm having an issue with my battery meter. The phone says it's not able to read it, would this suggest the same sort of thing? The phone won't charge, occasionally I can turn it on and use it but it has to be plugged in. Your help would be greatly appreciated!
.... Thank you so much! My dad asked me to turn it on, and we're going through the same symptoms that you just described!! I'll have to tell him to buy a battery or get someone to replace it for him!
I've been struggling with this issues for months now. I broke down and got a 5. This is exactly what's been going on with my device. Going to try the battery replacement and see if it fixes it. Thank you!
I have a pixel 4a 5g if i power it off it wont turn on normally i have to hold the power button for 15 20 seconds then it turns on and works properly. But i dont get it why it dont start normally.also the google logo in the starting the G is now shown in faded colors. Can you tell what is this?
bless you for making this video, at the time i never did commputer repair when my phone broke. after a year and watching you do this it makes perfect sense
@@150daysofwinter yeah man I appreciate it, it broke while under warranty, and but I had a cracked screen. The official repair store wouldn’t fix the screen because the phone wouldn’t cut on, and google wouldn’t cover the warranty because the screen was cracked
The google logo on my phone does not show up at all, its just a black screen and when I plug it in a question mark battery flashes on the screen. I did some research some are saying a broken fpc connector and some said a broken battery or lose connection so I dont know what to do, should I just get a new battery or get it diagnosed first?
Thank you soooooooooooooooooooo much!!! My boyfriend went crazy about the phone stuck in the restarting mode and couldn't believe that I fixed it! Thanks to you.
Hello the most helpful video I have seen .my question is the following pixels 4 while it's charging it shows the exclamation point on the battery, it has no sound or microphone and when I go to take a video it won't let me. but it stays on only with the cable
The exclamation mark usually means the battery is faulty or not properly communicating with the phone's logic board properly. However the speaker and microphone also connect with the charging port leading me to believe that could be the problem too. If you had a wireless charging pad this would show if your battery was at fault.
@@150daysofwinter The wireless mechanism has been removed, it is not there, so I should focus on the charging port? The first owner tampered with it with a welding gun. (hot air)
In that case i would try replacing the battery first, to see if that gets rid of the battery exclamation mark and then replace the charging port to see if that fixes the speaker and microphone.
@@150daysofwinter also i forgot to mention that it doesn't record video while it starts recording it stops abruptly. i'll change a battery first and see what happens. thank you!
If i was a repair shop and you said "The first owner tampered with it with a welding gun" I would said "all bets are off". If someone has been trying to reball solder joints they can do more damage than good.
Currently i have the Pixel 4 XL , In the first week of having it i managed to put a small crack in the top right hand corner of the screen. other then that the phone worked with no issues for 2 nearly 3 months..... Out for dinner one night and i notice my food is about to come to my table so i dropped the phone from my resting hand onto the table to accept my plate of food, it fell 1-2 inches at most . the screen went instantly black.... at first i thought the LCD had gone due to the crack in the top right and that my phone would vibrate but stay black if i held the power button down for long enough. No Emblem would show. always remained completely black. Could it potentially be the battery? even though i dont get an emblem with it plugged in ? my phone is currently at a Small phone repair shop should i ask if they have tried another battery?
If you can feel the phone vibrate but see a black screen that leads me to believe the phone is working but the screen is not. However, after watching other pixel repair videos on YT, it might just be a loose connection of the screen cable to the motherboard. Otherwise yes (unfortunately) its new screen time.
@@150daysofwinter had a phone repairer guy take i afew days ago and replace the LCD/Screen, still same issue, hes currently getting another screen to try.
I'm having this exact same issue. I've read online a lot about a broken FPC connector on the motherboard. I'm scared that this may be the issue, but nonetheless I'm ordering a battery. I've taken the phone apart already but and I do seem to see some damage in that area. If it's the FPC connector then I don't know if a battery will help, but I'm willing to give anything a shot right now. I'm desperate to fix this.
There are many FPC connectors in a smart phone. between motherboard,screen,battery,cameras. Most of them are covered and secured by screws (including the battery connector in this phone). Apart from corrosion from water damage I haven't seen visible damage to connectors.
@@150daysofwinter Got everything in, new battery and tools, and taken apart, and my FPC connector is completely busted. Won't even attempt to bite the new battery ribbon. :( It'll need a new connector microsoldered in. I'm terrible at regular soldering
@@Mouse2113 well, yes and no. Long story short, my phone never worked again. Long story I had ordered the battery, received it and opened my phone up to replace the battery. I then found out that the FPC connector on the motherboard itself wouldn't "bite" the battery. I looked closer only to realize that the connector itself was completely broken, where a battery couldn't be installed. To fix it, you had to do microsoldering which I can't do. So what I did was I took it into a store and they told me it was toast and that a new connector would need to be put on. They tried, and was unsuccessful. The pads on the board that connected the connector were also completely shot. I left and then found a microsoldering expert group and reached out to a shop. I shipped my phone to them and they had to order connectors and pads from China and when they received them in, they told me the same thing, even made a video and sent it to me showing the extensive damage. The pads on the board couldn't be replaced and the phone was unfixable. I lost everything on the phone.
Thank you so much!!! My phone just died all of a sudden and I thought the same thing! This phone isn't that old, but I am going to replace the battery and hope that does it! You are a life saver!
Sir please if I press on the power button it doesn’t come at all…what’s the problem
I had no idea that the phone would display a battery missing icon if you plugged it in with no battery, that is super useful. Do newer Pixels have this as well?
i think so but don't quote me.
📱🤓👍🏽
Thanks Ian
how did you take the back off?
Heat (hairdryer). Suction cup and work your way around carefully with a guitar pick
This is the exact issue I was having. Thank you so much for making this video
Glad it helped
Did it fix it?
My pixel 4 accidentally went black it was in my pocket i was using and goes black suddenly, not charging not turning on no nothing happens on the phone, i remember phone has much power i use to keep in pocket.what could go worong here.please help out
@@JatoiroshanSame thing with my 4xl
The only video that actually explained what I’m going through
Same here mate
UGH si mine wont turn on at all it just started this morning. I was fine now its now I can’t hold its down and it power on or plug it in and it turn on. It was actually fully charged plugged in when it went out.
I would try unplugging the battery from the motherboard and plug in a charging cable seeing if the phone registers anything on the screen.
Thank you so much! I experience exactly the same issue and I'm gonna replace my battery.
You’re welcome
Did it work?
Do you sell parts? I'm having issues ordering to Japan
I’m afraid I don’t
Same issue. My Pixel 4 XL took it's first major tumble and this issue was the result. I was on the fence if it was a battery or power/volume cable or both, but I didn't do the charger test with the battery out like you did. Thanks for making this video. There is not a lot of info online about this particular problem. 👍👍
Glad I could help
@@150daysofwinter I bought an OEM battery from mobilesentrix along with the back cover adhesive and as soon as I plugged the battery in and pressed the power button, she was up and running again! Thx again!
Hey bro, my pixel 4xl just got the black death of screen 2times within months in 1year of use. And it gets okay automatically after couple of hours. Is this can be a problem? Is this a danger sign?
Hey guys! I hope you are well. I need help' my google pixel 4xl hasn't charged for more than 2 days and there's an information on the screen that says I have problems with the battery meter reader' I've changed the charger but it still doesn't work. I'm asking for your help. I thank
Reddit say it's a battery problem. If it's under warranty let Goggle replace it.
The same issue for my pixel 4xl but the question mark comes for some minutes and disappears
What if it will not turn on at all?
you go to store.google.com and look at the pixel 8 ;-)
Hello sir please your help will be helpful for me i have a pixel 4 xl and when it's on i don't see nothing but i can i hear the sound of my notications and i buy another screen it's the same thing like black screen nothing's show off please tell me how i can fix it please
I'm sorry I personally haven't encountered this problem. I will have a look online over the weekend.
Mine has the same problem.
Welcome to this auspicious club
@@150daysofwinter Mine has the same problem. what can i do
Plug your phone with charger and press the power button until unless you see google logo on it. May be more than 30 seconds
I had these exact symptoms today and your video helped me think about the issue. I was actually able to fix it by taking the phone out of its case and just pressing it up and down along the screen with my palms. My phone then was able to turn on normally and had 48% charge, which is about where it was before this issue happened.
My guess is somehow the battery came dislodged but not fully disconnected.so it wouldn't charge or power the phone but was making enough contact to satisfy the battery detection sensor
I had my battery replaced an now my pixel 4xl wont turn on only showing a question mark on the battery when i press the power button or put on charge
I've heard that many times. I'm doing some research into why this happens.
Mine has just died today. 4XL 64gb, new in Oct 2019. Battery health was 94% and charge 30% when it died. No indication it would fail. Won't turn on or accept charge, hitting it or keeping power button on does nothing. I'm worried a new battery won't solve it
Please don't hit your phone. there are better ways to get your anger out.
@@150daysofwinter it deserves it. Joking aside I replaced the battery today and its still dead. Very poor reliability from Google
What method you use here to solve the problem @Mouse ? Im having same issue here.
Problem solved with this recommendation. Thank you for the advice. As return utube free comment, free like, and free subscribe. 👍🏻
Glad it helped
Built in obsolescence. Not meant to have any user serviceable parts. Just get a new $500 phone for a $30 repair.
Slightly cynical but something true
I have an issue for my pixel 4a
0% battery
Charging
always rebooting on GOOGLE logo
Did this happen after a drop? Have you tried connecting a new battery?
Please sir
Mine is charging but just not turning on.
It got up and stop working one day
it might be charging but not charging enough to turn on. try a new battery.
I have the exact same symptoms on mine!
You're welcome.
My pixel 4 is not showing anything not even restarting nothing happens on device, what could go wrong?
It’s Google’s way of saying you should buy a pixel 7
Same problem I’m having. Going to order a battery n fix it. Thanks. Ur a life saver.
I have a similar problem, there is nothing broken, I suddenly stopped working. However when I plugged it in it doesn't show any battery logo, power botton doesn't do anything as well, I get no sound, vibration or image, completely dead
Did it got fixed?
Me too😢
Yeah, my Pixel4 XL (SECOND replacement, under warranty) is now dead. It would appear to boot up normally (Google logo, etc.) but then, instead of the wallpaper, and "Google is starting" or whatever message, it just blinks the numbers at the top left and right of the screen over and over. Reset (safe mode, vol up/dn plus power), same thing happens again. It was charging overnight on my nightstand (qi), as it always does. Woke up to a dead phone. Powered it on, it informed me that it cannot detect the battery voltage!? This is what started it, now it's in that weird boot loop. I'm assuming it's the batt, but either way, I'm going to just file another claim & I guess, get another one!?! I'm tempted to just get a battery & replace it myself, but there may be more to it (I've noticed very low volume output on the speakers, lately)...
If making this video have taught me anything is that Goggle sourced their pixel batteries from Lee's budget battery emporium.
@@150daysofwinter 🤣 too true!
I know this is a year old, but I'm having this problem and it's happened a while ago, fixed itself and now it's happening again. It'll stay on unplugged then turn off after a little while, even plugged in. It charges and works no problem but I have that issue of it turning on then shutting off immediately. Is there any other fix than the battery? I'm currently typing this from my phone since it hasn't turned off in about 10 minutes. Before that, it's been having this issue with different intervals of being on for about 5 hours.
Hi! I am having a similar problem to this, my Google pixel 4 doesn't want to turn on, every time I try to turn it on it keeps showing the Google logo that it usually shows for a little while when i am turning it on, however it keeps on showing this screen and it never tooked me to my lock screen. Is this something to do with the battery?
Is it stuck in a boot loop ?
@@150daysofwinter My Pixel 4 is stuck in a boot loop. Can get to the boot menu but then it goes into loop again. Draining and charging battery just begins the looping again :-(
Just dropped my phone off counter into my garbage. Now it wont stay on when I release the power and it gets stuck at the google screen. Going to replace battery and appreciate this video!
Glad to be of help.
Can you confirm if this fixed it?
Could it be the same problem if it seems to charge the battery, but then is a questionmark on the battery icon when the phone is on, and then shuts down randomly?
I have seen this on several different Android phone makes and found the battery to be faulty and starting to ballon .
@@150daysofwinter Okey, thanks! I went to a store that puts in a new one, so hopefully that will work better.
This exact thing happened to me. Also after a drop. Did the drop damage the battery?
It looks like it. I replaced the battery and everything worked.
ç'est toujours comme ça
Thanks for the video. I have the same exact problem. I dropped the phone, and whenever I turn it on, it goes off rapidly. How a tiny drop screws the battery! My phone is only 3 weeks old. That shows you the phone/build quality.
or at least the build quality of their batteries. A great phone let down by some lithium ions.
Did it work?
Hello, my pixel 4xl got the black screen of death a month ago and again today. 2 times in one year of use. Then after couple of hours it gets okay automatically. Now can you please tell me the consequences? Is this a problem? Is it a danger sign that will make me suffer?
𝓽𝓱𝓪𝓷𝓴𝓼 𝓯𝓸𝓻 𝓲𝓷𝓯𝓸𝓻𝓶𝓪𝓽𝓲𝓸𝓷 𝓼𝓲𝓻❤
Thanks for this video
I have pixel 4 xl and it's fall from my hand into the ground
And when i pick up my phone i face this issue
My pixel 3XL wont show the missing battery when i try this method but also attempting to charge it wirelessly will not power the device, how can i diagnose further? I already replaced the battery and it still will not turn on or vibrate or anything.
I'm having an issue with my battery meter. The phone says it's not able to read it, would this suggest the same sort of thing? The phone won't charge, occasionally I can turn it on and use it but it has to be plugged in. Your help would be greatly appreciated!
It sounds like a battery problem although I haven't seen anything similar.
@@150daysofwinter thank you for replying! I might have to simply give it a try.
You are correct, a replacement battery is a low cost option
.... Thank you so much! My dad asked me to turn it on, and we're going through the same symptoms that you just described!! I'll have to tell him to buy a battery or get someone to replace it for him!
I have the same issue except I replaced the battery and it was working for a week then the same thing happened
I've been struggling with this issues for months now. I broke down and got a 5. This is exactly what's been going on with my device. Going to try the battery replacement and see if it fixes it. Thank you!
Glad to have been of some service.
Did it fix it?
@@theowlsofouterheaven great question!
@@SeanDa2ndOne after learning more about the issue itself, I know it didn't fix it. It's a motherboard issue and not a battery issue.
how to know mother board have problem?
Like anything. A process of the deduction.
I was having the same issue but i have replaced the battery but still my phone isnt working
Have you had luck with anything else?
@@Mouse2113 No please
@@efomanasseh6862 that sucks
So just pack it down but get important files on it
So am using 3XL now
Yo 🤘 thanks for this video, dude!! you look like you are having fun and enjoying life(and still making time to help us) right on- that's what's up!!
this video was so helpful, thanks a lot sir
I have a pixel 4a 5g if i power it off it wont turn on normally i have to hold the power button for 15 20 seconds then it turns on and works properly. But i dont get it why it dont start normally.also the google logo in the starting the G is now shown in faded colors. Can you tell what is this?
Sorry I'm afraid I haven't come across this.
is it common fault for this pixel 4? Would you keep the phone or replace for something else because of it?
Judging by the response for this video it appears so. If buying a new battery doesn't fix the problem then i would replace it with something else.
bless you for making this video, at the time i never did commputer repair when my phone broke. after a year and watching you do this it makes perfect sense
I'm glad i could have been of some help.
@@150daysofwinter yeah man I appreciate it, it broke while under warranty, and but I had a cracked screen. The official repair store wouldn’t fix the screen because the phone wouldn’t cut on, and google wouldn’t cover the warranty because the screen was cracked
A real catch 22 situation I've heard all too many times.
@@150daysofwinter I got so pist I switched back to apple 😂😂😂
Did the battery fix it? They won't cover mine either due to a crack.
I had this isssue but I replaced the battery and it still doesn’t work
Did you try anything else?
I have the problem! Watching the whole video though, the suspense is killing me! I’ll get back to you!
good luck
Did he say he would recommend the Google pixel over any other or he wouldn't ??
I'm not a great fan of the skins and extra apps that Samsung etc put over stock Android.
@@150daysofwinter totally agree. I'm a google phone user since nexus 4.
The google logo on my phone does not show up at all, its just a black screen and when I plug it in a question mark battery flashes on the screen. I did some research some are saying a broken fpc connector and some said a broken battery or lose connection so I dont know what to do, should I just get a new battery or get it diagnosed first?
In my experience, with other Android phones, the battery with a ? just needs a new battery. It's probably the cheapest option.
@@150daysofwinter ok thanks
Thank you soooooooooooooooooooo much!!! My boyfriend went crazy about the phone stuck in the restarting mode and couldn't believe that I fixed it! Thanks to you.
Glad I could help!
Did it work?
This is my favorite day of winter.
Why thank you sir.
Man, this feels like watching a DIY video presented by Joe Biden.
In what way?
@@150daysofwinter the constant stumbling over your own words. it's very difficult to listen to or focus on
Hello the most helpful video I have seen .my question is the following pixels 4 while it's charging it shows the exclamation point on the battery, it has no sound or microphone and when I go to take a video it won't let me. but it stays on only with the cable
The exclamation mark usually means the battery is faulty or not properly communicating with the phone's logic board properly. However the speaker and microphone also connect with the charging port leading me to believe that could be the problem too. If you had a wireless charging pad this would show if your battery was at fault.
@@150daysofwinter The wireless mechanism has been removed, it is not there, so I should focus on the charging port? The first owner tampered with it with a welding gun. (hot air)
In that case i would try replacing the battery first, to see if that gets rid of the battery exclamation mark and then replace the charging port to see if that fixes the speaker and microphone.
@@150daysofwinter also i forgot to mention that it doesn't record video while it starts recording it stops abruptly. i'll change a battery first and see what happens. thank you!
If i was a repair shop and you said "The first owner tampered with it with a welding gun" I would said "all bets are off". If someone has been trying to reball solder joints they can do more damage than good.
Great video!
Thanks!
Currently i have the Pixel 4 XL , In the first week of having it i managed to put a small crack in the top right hand corner of the screen. other then that the phone worked with no issues for 2 nearly 3 months..... Out for dinner one night and i notice my food is about to come to my table so i dropped the phone from my resting hand onto the table to accept my plate of food, it fell 1-2 inches at most . the screen went instantly black.... at first i thought the LCD had gone due to the crack in the top right and that my phone would vibrate but stay black if i held the power button down for long enough. No Emblem would show. always remained completely black. Could it potentially be the battery? even though i dont get an emblem with it plugged in ? my phone is currently at a Small phone repair shop should i ask if they have tried another battery?
If you can feel the phone vibrate but see a black screen that leads me to believe the phone is working but the screen is not. However, after watching other pixel repair videos on YT, it might just be a loose connection of the screen cable to the motherboard. Otherwise yes (unfortunately) its new screen time.
@@150daysofwinter had a phone repairer guy take i afew days ago and replace the LCD/Screen, still same issue, hes currently getting another screen to try.
Hi, did you get it fixed ?
thank you
You're welcome
worked. thanks
Great!
I'm having this exact same issue. I've read online a lot about a broken FPC connector on the motherboard. I'm scared that this may be the issue, but nonetheless I'm ordering a battery. I've taken the phone apart already but and I do seem to see some damage in that area. If it's the FPC connector then I don't know if a battery will help, but I'm willing to give anything a shot right now. I'm desperate to fix this.
There are many FPC connectors in a smart phone. between motherboard,screen,battery,cameras. Most of them are covered and secured by screws (including the battery connector in this phone). Apart from corrosion from water damage I haven't seen visible damage to connectors.
@@150daysofwinter Got everything in, new battery and tools, and taken apart, and my FPC connector is completely busted. Won't even attempt to bite the new battery ribbon. :( It'll need a new connector microsoldered in. I'm terrible at regular soldering
@@theowlsofouterheaven I take it you had to replace it in the end?
@@Mouse2113 well, yes and no. Long story short, my phone never worked again. Long story I had ordered the battery, received it and opened my phone up to replace the battery. I then found out that the FPC connector on the motherboard itself wouldn't "bite" the battery. I looked closer only to realize that the connector itself was completely broken, where a battery couldn't be installed. To fix it, you had to do microsoldering which I can't do. So what I did was I took it into a store and they told me it was toast and that a new connector would need to be put on. They tried, and was unsuccessful. The pads on the board that connected the connector were also completely shot. I left and then found a microsoldering expert group and reached out to a shop. I shipped my phone to them and they had to order connectors and pads from China and when they received them in, they told me the same thing, even made a video and sent it to me showing the extensive damage. The pads on the board couldn't be replaced and the phone was unfixable. I lost everything on the phone.
That sucks. Hope mine isn't the same. I just ordered a new battery so I will see if I can fix it, if not I've lost photos and videos I can't get back
Thanks for the video. Can I ask if they cover battery issues in warranty?
I know apple cover their battery under warranty so I would think Goggle would too.
Thank you so much!!! My phone just died all of a sudden and I thought the same thing! This phone isn't that old, but I am going to replace the battery and hope that does it! You are a life saver!