Thank you so much for alerting us to this! I had to subscribe to your channel so I could comment. I am a big fan of Dooney bags. I have so many of them that I don’t know how many I really have. This is disappointing. I will be checking all of my bags. Thank you again for letting us know.
Thank you so much for subscribing and Welcome to my channel! I'm glad that this video is helpful. Hopefully all of your bags are ok 🤞🏽Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Thank you for calling Dooney and the follow up. I too am not liking the missing Dooney authentication label. I don’t make a habit to check for the label when I buy directly from their websites. That was sharp of you to notice. I will start checking now. That is disappointing about the quality issues with the bags too. Thanks for sharing! Peace and love..Suz What ☮️💛
Thank you so much! Exactly! It's like they felt no one would notice because of the excitement around the new colors. 🧐🤔 Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
I wished I had seen this sooner. I haven’t owned a Dooney in over 20 years. I decided to treat myself to a large Florentine satchel in natural that I’ve had my eye on since last Christmas. I thought the sale price plus an additional 20% off was too good to be true for a bag that retails for over $500 at Dillard’s which is where I first saw the bag. I guess Dooney is cutting corners to be able to offer these bags at a lower cost to consumers. Maybe they are offering them at such a low price because they know the quality and potential for resale just isn’t there. I’m just within the 30 day return window, but I’ve already taken the packing materials out the bag…I haven’t used it and the handles are still wrapped in plastic. I guess I could send it back.
Oh no I'm so sorry you had to make that decision. Yes, if you have not used it and are unhappy with it, then you can return it. Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
Thank you so much for bringing this to light and taking the time to call them. I never really paid attention to this. I checked some bags I purchased this year. I found three bags that do not have authentication labels. I have two coated cotton drawstrings, the Botanical and the Plumaria. I also have a Pebble Grain Crossbosy 25 that’s doesn’t have the label. They all have little black tags that say Assembled in Mexico. I am not happy about this since it might make it harder to re-sell, but I haven’t been doing that for awhile. I think they should be consistent across their brand. This is definitely a corner that should not be cut. It will probably not deter me from buying since their quality is simply the best for the price. TFS and have a great day. 😁🌻
@myPursesuitOfHappiness WOW! That is really not good. Someone else said their Plumeria didn't have a label but this is the first botanical so far. I double checked my botanical zip zip and it has one. So maybe it depends on the silhouette. Is your crossbody a Penrose? The drawstring that I unwrapped is the Penrose leather with no authentication label. I'm glad that my video helped you. I'm surely going to keep a closer eye on each bag I receive. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Wow I am utterly shocked by this news. All my old Dooney bags have the authenticity tag. I just ordered two actually make that three of the Florentine satchels because I am in the process of returning one. I really meant to buy the mini size and wasn’t sure if the small satchels would be much different and it was on sale so I ordered it anyway. These types of satchels are a new style for me that I just had to try. They are so lovely! Hopefully the return will be trouble free as I didn’t unwrap it. But now I’m thinking about the quality and the lack of an authenticity label. I wonder if some of the slightly imperfect ones are what they are offering at the sale prices? Why would Dooney eliminate this? I hope with enough complaints that they will once again have it in all their bags. Thanks for the wonderful video and for sharing your experience. If my new bags are missing the label I’ll be calling to share my thoughts too.
Thank you for sharing, I bought the sorrento bucket when it was on sale . When I got it I was disappointed in the quality and I had noticed that there was no tag . Thought it was just my bag
I just came across your video about this issue. Last month I ordered a black florentine satchel that came without an ID tag. I contacted Dooney and they had me send it in to repair/add one. I have not received that bag back yet, but I did order an Ivy florentine satchel and the Pepper colored satchel too. Neither of those bags had ID tags either. All three of these bags were assembled in Mexico. Frustrating!
I'm sorry to hear that. I hope that you get your bag back soon! 🤦🏾♀️ So far all of the bags that I've received that says Assembled in Mexico on the packaging did not have the authentication label inside of the bag. 🤷🏾♀️ This seems to be ongoing but I hope that it's resolved soon. 🤞🏽Thank you for sharing. ❤️ Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Thank you so much for this important enlightened information and the results from your research. We have made many more purchases with Dooney based partly on the influencers insights. Your concerns hold great value. Again thank you.
Recently purchased Janine with DB charm, label is in that bag.Thank you for update. I use that label to authenticate all my DB bags. Also, the spots and missing leather guard for feet is concerning.
Thank you for the video. I was planning to order a sorrento satchel, I will not be doing so now. I do sell my bags and need to be able to authenticate it. Disappointed in Dooney. I noticed the sorrento satchels are on sale and are deeply discounted.
Thank you! I recently got the new Sorrento Drawstring and it had the Authentication label inside surprisingly. The Satchels.... 🫣Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
I don’t have tags in my Sorrento drawstring handbags that were just purchased. I believe Dooney is beginning to cut corners to boost sales. Good call and thank you for following up. These bags were specifically made to go straight to sale. Meaning a true outlet bag and not a retail item. Item never intended to be sold at retail.
@49rjohnson It surely seems that way. A New color released at half off 🤔 That was not the case with the Plumes and Art Deco collection. Smh. Thank you so much for watching and commenting! ❤️👜❤️☝🏽❤️
I bought a bag, it arrived on Friday and I also noticed that it didn't have a label inside, but that's not the worst part. Where is the zipper on the inside seams? They didn't sew it well and it's poorly sewn. That surprises me a lot because they always do very good work on their bags.
@brisaluna7194 WOW! I'm sorry to hear that. Was it a florentine handbag? I hope that Dooney makes it right for you. Thanks for sharing, watching and commenting! ❤️👜❤️☝🏽❤️
Hello, thanks for sharing. I just checked my drawstring coated canvas plumeria handbag that I purchased at Dillards and it doesn’t have the Dooney and Bourke serial verification tag in it either. I’m glad that you took the time to contact Dooney better safe than sorry. Once again thank for the heads up. Always be Blessed
I just today got my large Florentine satchel today and saw this video. There is no auth tag in mine either. There is a blank satin loop tag under the lobster claw leash inside. I’m troubled by this.
Oh wow! I'm sorry to hear that your satchel was affected. Thanks for sharing and I hope that everything works out to your satisfaction with your purchase. ❤️ Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
OlaMaye, thank you very much for asking Dooney about this issue. I am not too satisfied with the answers they gave. Actually you really did the Dooney community a great service by finding out this info. I will be very careful and really check my purchases. Thank you, ❤ Sefergirl 😊🎉
I so appreciate you making this video and alerting us to the situation- I am a bit speechless. Good for you for not just accepting the information and for pushing to speak to a manager…but it sounds like an entire cluster-F of a situation with terrible customer service. Yikes.
Thank you! Absolutely! I could not keep quiet after unboxing new colors with no tags. Oh no, I surely had to let everyone know. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Very helpful video. I’m honestly not surprised for the thing in the past. Where they changed something and don’t let their consumers know. No I don’t feel like you extra when it comes to this as I told you. The company should be making it harder for the replicators not easier. My opinion is that it was done to cut down on cost. I also think it sucks that they won’t waive a $10 fee for shipping when it’s their fault (I.e. Damaged box, damaged items, this colored items ). Thanks for sharing.
Thank you! After they look over the return and confirm the damage, the $10 return shipping is waived and the full refund is sent. 🤷🏾♀️ Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
It almost feels like D&B have authorized a company in Mexico to create a knockoff. I don’t feel these bags are made of the quality we are used to. I feel like the pebble grain leather is not as good as it once was since around 2021. If you have bags pre or post this time in pebble grain leather check it out. I do not recommend the Sorrento line, it is usually not the best leather. I don’t believe the pebble grain leather is drum dyed anymore. Ola Maye, they just don’t find it a big deal. They don’t know how serious we are. They will find out. Edit- The pebble grain is different from the Sorrento. I just think both are not quality anymore. Just know, if a bag usually retails for $300-500 and now they are offering bags for $65-99, quality will not be there.
@pat6601 You are absolutely right! I'm going to double check my saffiano bags too! This is such a shocker. Thank you so much for sharing, watching and commenting! ❤️👜❤️☝🏽❤️
I am shocked because I just went to check my most recent Dooney purchase, a mini Florentine satchel, and it’s missing the Dooney tag as well! I can’t believe it is not on a Florentine either. I was also disappointed to see quality issues on this bag as well. The edge coating was peeling on the sides of the bag. I have always really been a loyal Dooney customer and have always praised them in conversation to others about the level of quality you get for the price, so this is really concerning. Not giving up on them by any means, but I just hope that the quality remains moving forward.
Thank you for posting this video and relaying the information you got from Dooney. I have been purchasing a few (or more lol) of the new canvas collection pieces which are made in Mexico and they do not have the registration tag that every other Dooney I own has. I have the canvas tote 40, suitcase 50, cosmetic bag, drawstring 25, Carryall with pocket, and crossbody 28. I did just purchase the florentine small charleston shopper and it did have the tag and it was made in Vietnam. I'm wondering if the bags made in Mexico are the ones that are not sewing the tags inside? Also very curious as to why!! Especially since so many new platforms in the resale market have risen, all with an outrageous amount of fakes being sold as authentic. It was a warning sign to look more closely at a bag if this tag was missing. Unless it's from those early vintage years. Why now? Why only these? I don't think you are making a big deal. I think you are smart in bringing this to everyone's attention and just wanted to share my knowledge and say thank you!
Thank you so much! Wowww! Not the canvas pieces too! This probably the 7th collection that I've heard so far that's affected. Smh I really hope that this is not the case going forward. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Great video and I agree. I love Dooney but this is a very unusual and bad decision by Dooney to me. They seem to want to keep offering big sales and why I love a good sale like anyone else, I buy Dooney for the quality. When the quality is no longer there or even an authentication label it makes me hesitate about buying any bag, especially one made in Mexico. I did love the purple satchel you had been on the fence about and bought one after I saw your video as I love purple I am waiting for it to arrive!
Thank you so much! I agree! Great!You're going to love the purple. I wish they would have confirmed the leather type. 🤔 Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
@Anitasfavorites Exactly! I'm so surprised trying to read through the comments and finding out other collections are missing labels too! Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
@@olamaye I’ve been collecting Dooney & Bourke since 1983 and this is heartbreaking to hear that so many issues regarding their quality is happening more and more 💔
Hi, new viewer here, but I’m not new to the Dooney community, just had to take a hiatus!! 👋🏾👋🏾 Wow, now I have to go and check to see if my last purchase which was the Geena satchel in pebble leather and make sure it has a label. I just ordered the Sorrento black drawstring yesterday and with all of the issues, I’m wondering if I made a good purchase or not. I recently donated 5 of my Dooney’s that I wasn’t using back in March and I’m pretty sure those were labeled..but this is very concerning and I appreciate you for even noticing because we sometimes overlook things because we just “assume” that something like a authenticated label should be there. Update: the bags I have they all do have the Dooney & Bourke label, but as I was looking I decided to check the accessories I have and none of them have the D&B label stitched in…are they not suppose to have that label or is it just the black label that states where it was made?
Thank you! I'm glad that all of your bags are labeled. I forgot to mention that in the video. Most accessories will not have an authentication label inside, especially if they are a part of a set. I really feel like that's why the sorrento and Penrose went on sale so low and quickly. 🤔 Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
My florentine micro satchel in black doesn't have the white tag either. Assemble in Mexico and the key leash is shorter than the assembled in Vietnam one. Also, I it got in October and first time using it and the edge paint is peeled by where it folds over to create the smile!
Oh no! Not peeling and no label. I would surely call Dooney & Bourke to let them know and send pictures too! I'm sorry to hear that. 🤦🏽♀️ Thanks for watching and commenting! I hope that they make it right for you! ❤️👜❤️☝🏽❤️
@olamaye yes, I will call tomorrow. I emailed them earlier but I don't have my order number, I threw the box away with it and can't find my email. I have that yellow card the name and number, as well as the name of who inspected and packed it. The quality is not the same. And the handles are a bit thicker than my one I bought last year.
Thank you so much for this video. I was considering a Sorrento and now I know to stay away. Do you plan to post a review to the website? I know from personal experience some companies begin to take notice once the unfavorable reviews start rolling in. I hope they’ll get the message and make this right!
@43fitnessmom Thank you so much! I really don't think that comments/reviews help on their sites as I have seen numerous complaints about measurements under the same bag over and over. Yet, the measurements have not been corrected. I'm referring to the miley drawstring bag. It's clearly a small bag but lists measurements of a full size bag. 🤷🏾♀️ Hopefully this isn't the end of the high quality that DB is known for. Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
😳Thank you for bringing this to the attention of the Dooney community here. This is so problematic and will cause an influx of shitty fakes to flood the market. I have seen fake Florentine satchels with the inside leather Dooney patch (the one above the pocket). 💯 Dooney’s c/s needs a complete overhaul. Thank you again! ✌🏻❤👜
@Olamay, I’m in the process of getting information about the Florentine Ivy Satchel. It does not have an authentic tag inside nor does it have the reinforced tabs for the feet like your sorento satchel. I have sent photos through their email. HS anyone else experienced the Florentine Satchels like I have??
Yes, unfortunately. I've received a Denim Florentine Satchel that did not have the reinforced feet nor the Authentication Label. Then I received Bordeaux & Brown T'moro that had the reinforced feet but no Authentication label. From what I understand, if you're ok with it, then keep it. If not, return as defective for whatever flaws it has to receive a full refund. 🤷🏾♀️ I'm hoping that all Satchels will be consistently manufactured in the near future with both feet and the Authentication label that we are all expecting from Dooney & Bourke. 🤞🏽 I hope that helps! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Yes, I got an Ivy Florentine Satchel without the authentication label and without the bottom straps. And I noticed the side tassels are shorter! I compared them to my other satchels. I did get mine for $137 so wondering if these were a bad batch/lower costs to assemble, meant for this sale price
Hi i.just checked the bag I'm carrying it does have the tag..also.going to.order the penrose drawstring ...Very good price.. and I love drawstrings..that penrose drawstring is beautiful even with the little defects .no deal breaker.. I saw that bag on ILDooney and the great sale price but wasnt sure about the leather and the same ol strap they use on many of their bags so i.passed it up..but now after seeing it up close .i ordered one.going to give it a try ..❤..
After seeing your video(s) I check my Florentine Satchel purchased in March this year. Never unwrapped b/c wasn't planning on wearing until November. Well, NO label in my Florentine. Also, the bottom was not made like previous satchels with the reinforced leather at the feet at the straps. My zipper was silver and does not fully open. Also the stitching underneath the tassels were uneven. Have reached out to Dooney to let them know of my concerns with the Craftsmanship. They requested I send pictures and now have requested I send it back for further review. It was #15/25 and I guess assembled 02/2024. I will and see what they say.
WOW! That is so surprising to hear for a florentine satchel! Good that they accepted the return. I hope that they make it right! Thank you for sharing, watching and commenting! ❤️👜❤️☝🏽❤️
That’s so disappointing to know. I also have the Sorrento drawstring in Taupe. Now I need to look to see if the tag is in it. I’m not sure what the company is thinking…but I’m not understanding how it is cutting costs. Bad move Dooney! 😠Now that I think about it, I looked recently at one of my bags and it didn’t have the tag inside. I only have one Sorrento so it wasn’t that one. I’m going to look again and report back which one it was. In fact, I may check all of them! Thanks so much for sharing this video!
@rikeshafoster It is disappointing. I have a feeling that's why the Sorrento drawstring purse immediately went on sale for so low. Then new colors drop in the sorrento satchel and it's immediately half off 🤔 Not a good look at all. Please let me know which other ones that you have without the tag. Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
Wondering if this part of cost cutting for Dooney. No labels and poor quality from bags made at this location. Disappointing. Hopefully, they become aware and can address these issues. Thanks so much for sharing!
OLAMAYE!!! I got a mini Florentine satchel in brown t-moro a few days ago, assembled in Mexico, with no serial tag! 😭😭😭 I did a live chat with Dooney, the c/s had no idea and created a case. 🤦🏻♀️
@MyKiltyPleasures I did too 🤦🏽♀️ Very frustrating. I will share now. It's a hassle to go through this. I don't understand the change in quality. Thanks for sharing! ❤️👜❤️☝🏽❤️
@ the Florentine wallet doesn’t smell like the Florentine leather we’re all used to! It reeks of chemicals, it’s so bad! The mini has a trace of the Flo smell, but the leather is so incredibly thin! 😭😭
I looked in all bags, and yes it looks like it’s only in the Sorrento one I bought. I also bought a domed satchel in Florentine during the sale,,but the normal Dooney label is inside of that one.
Your concern is ABSOLUTELY valid!!!! (Glad to see you on camera again!!! These videos are a treat!) This makes buying preloved extremely difficult not having any way to authenticate if these bags are real or not. As well as bags being returned and repurchased, someone could return a replica and D&B sell it on to someone else unknowingly. However, the replica or super fake market is so good at replicating whatever the brands include to make the bags appear real that this is something that could have been done as well IF the fake people wanted to fool someone. Ultimately D&B fans will just have to decide if that’s a dealbreaker for them or not. I get their staff not caring because as I’ve said before, the handbag community knows FAR more than the employees of these brands do about their products.
Thank you! You are absolutely right. This can have a huge domino effect. Times and service has surely changed and it doesn't seem like it will ever be as high as it used to be with numerous brands and companies. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Both. The satchels without the label were purchased from dooney.com. The satchels with the label and the drawstring bag that didn't have the label were purchases from iLoveDooney.com. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Oh wow. I bought a bag from I Love Dooney a few months ago and never thought to check until your video. Mine has a label inside my bag. Now I’m curious what’s the difference in the bags that don’t have the label. I don’t register my bags, ever. Is there a benefit w/Dooney to do so?
Thank you so much for this video i think dooney and bourke deserve to have label inside all their bags no matter which style bag. So yes big deal no label inside . I dont own any of the Sorrento pieces im now carrying my Florentine longan after this video i quickly dumped everything out looking for label tag something i never even thought about because it was always there😳but thank you so much for speaking up👍🙂👏👏
Good morning OlaMaye, no interior ID is not a feature which will help with sales. I will not buy a bag which is too cheap to identify the brand inside. This is just a way to charge more for less desired traits. Thank you for your research and keeping us informed.
If the bag is damaged/defective, the return fee is waved. You may have to follow up with them to confirm that they found the defects as well. I hope that helps. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
No, it wasn't a Florentine bag, it's a Small Lexington but I bought two and the other one came out perfect and with the tag inside, but yesterday Sunday I was going to order a Florentine Mini Satchel, now I don't know if I should buy it 😞
I shall continue using some of my vintage DB bags from the late 1970s and 1980s. These bags were so well made then compared to now. So disappointed in the lovely blue satchel.
I wouldn’t like that change either. I wonder if it has something to do with labor costs in certain areas. Maybe they decided to do that to cut down on time without changing the overall quality 🤷🏾♀️? I know it is a minor thing but adding it up it could save a lot…… I am just speculating. I have no idea. Maybe they are testing it out and depending on the success they will expand? Who knows.
It's still unknown as of now but omitting a simple label to authenticate your products is not a good idea. 🤔 Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
I agree with you that is an extremely unprofessional and poor decision of Dooney and Bourke or whom ever decided not to put an authentication tag inside their bags?! Its mind boggling never cheased to amaze me how aweful these huge corporations manage things all together and that goes everywhere for eveything!everything! I deal with situations on a daily basis my Heart can't deal with it all and excuse me saying the stupidity of people period. For them not to mention such an important subject well as my Mother who turned 90 this December always said "people work with their feet and not with their heads" Thumbs-Up
@@Mrs.PBanks all the Dooneys I own are Disney Dooneys and they are old and all have the authentication. Been watching tons of videos to see which type of small bag I would like to buy that is not Disney, but this makes me pause on spending money on lesser quality Dooney has been known for.💜💚
This is a late comment. But they just increased the value of all the bags that have the dooney and burke tags. I don't want one without the dooney and bourke tag. Very interesting.
Dooney & Bourke Ecru Ivory Smooth European Leather City Dawson Satchel Handbag, no tag.😟 Well done. New subscriber. 👍 P.S. Just checked again & there is a tag.👍😊
WOW! Thank you so much for subscribing! 🥰 I'm shocked that a Dawson wouldn't have a label! Sounds like this goes beyond Sorrento and Penrose. Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
I don’t resell, however I have an unhealthy love for my bags and any individual marking making it unique is what I LIVE for. Down to the single id tag #, this is going to bother me for sure. Why stop something that works fine 👀 I’d like to speak to management as well …😒
😮 WOW! Was it pebble grain leather? I'm sorry to hear that. This all sounds so weird to be happening now. Smh. Thank you for sharing! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
I don't think so. It's really a pretty bag but too many flaws on the one that I received. Hopefully yours doesn't have flaws and you can keep and enjoy it. Let me know what you decide. Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
Gasp! What the ham SAMMICH full of cheese?! First you had me again with the spotsthen no Dooney label inside. I’d be looking like it’s a fake you know?! Thanks for this video girlfriend. I’m going to stop 🛑. I have stopped purchasing due to my stroke recovery. I purchased so many bags pre stroke, that I’m set for life really.i dod purchase a birthday dooney for 2024 .,Florentine Gracie but I didn’t unstuffed it to even check the inside fully. I love her, but I can’t carry her for a while . Working on re learning to walk and maintaining my. Balance. I really have been enjoying your videos. This video makes me kind of sad I ts like coach saying no more creed inside going forward… da heck you mean going forward?!😮not liking any of that. Love you friend and really appreciate this video
@mushroomngrass. 😂😂😂😂😂 The ham Sammich full of cheese is hilarious! 😁 I would hope that they didn't skip on their labels inside of your florentine bag. Yes, it is sad. It's as if they didn't realize the impact/value of their own label and didn't give us the option to make an informed decision. I pray that you continue on your journey to make a full recovery ❤️🙏🏽❤️ Thank you so much for watching and commenting! ❤️👜❤️☝🏽❤️
I don’t think you’re making a big deal. I’m starting to think that’s how they decipher the bags made for the outlet vs retail. Even the QVC Dooney bags are different from retail.
Me too! A lot have been made outside of the USA for years but this is the first I've seen of it produced without their label. Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
Their customer service is so bad. I tried to tell them multiple times their measurements was wrong on the website. They still haven’t changed it. That’s crazy they didn’t put a label tag inside. Smh
Wow!!!! That makes no sense for new bags to lack the tag. I don't like customer service's response. That's the tradition of authentication and assembly location should not make a difference in sewing in the tag or not.
Exactly! @indubitablysenise Double check your Plumeria bag. I think that I saw a comment that said someone didn't have a label inside of theirs. I'm still surprised at their unconcerness (I just made that word up 😁). They don't seem to realize the importance of that little piece of fabric with their name on it. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
It’s the company cutting corners at the expense of customer convenience and product quality. Another reason not to buy current Dooney and Bourke bags. Thank you for pointing the missing Dooney and Bourke label and missing leather strap on the bottom of the bags.
Thank you! It really seems that way sadly. This really increased my interest in older bags/colors instead of the newest. I'm glad that the Art Deco & Plumes collections are good and fully labeled. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Thank you for this review I really truly do not like that. they really do need the tag of authenticity in them because Dooney is a highly replicated bag.
Wow ! You made me go look at my hand bag recently purchases from dooney and one doesn’t have the dooney and bourke label 😳I may call as well I have a bag from 1989 I paid 500 for it at that time and that label has the dooney label plus the id number. Edit the very newest bag I bought doesn’t have a dooney label this orange bucket bag I’m not happy about this . ua-cam.com/video/4qJYmsjpMrg/v-deo.htmlsi=ofCEJDKlgixLo1kQ
Add to you made me go back and look at all my dooney hand bags they all have the label accept this one now I’m thinking about my future purchases . ua-cam.com/video/4qJYmsjpMrg/v-deo.htmlsi=ofCEJDKlgixLo1kQ
I am sooooo surprised that your bag didn't have the label in it. I wonder if it's certain colors or all of them. Thanks so much for sharing, watching and commenting! ❤️👜❤️☝🏽❤️
I think they’re real. It’s just that they now have a company in Mexico making cheaper bags, sloppy bags. It’s as if they know the quality is poor and they know that the tag is meaningful for the reselling of a coveted, quality brand, but these are not those kind of bags. I just sent mine back. I keep all my bags, they’re like children. I wouldn’t know which one to give up if I had to. Why would they need to put a serial number on a lousy product? I think they know, they will not hold up.
No, it wasn't a Florentine bag, it's a Small Lexington but I bought two and the other one came out perfect and with the tag inside, but yesterday Sunday I was going to order a Florentine Mini Satchel, now I don't know if I should buy it 😞
Unexpected in a Lexington. That's a staple bag. Smh. Hopefully thr florentine is ok if you decide to get it. 🤞🏽 Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Thank you for this review I really truly do not like that. they really do need the tag of authenticity in them because Dooney is a highly replicated bag.
I agree. We need it to spot the fakes
Thank you so much for alerting us to this! I had to subscribe to your channel so I could comment. I am a big fan of Dooney bags. I have so many of them that I don’t know how many I really have. This is disappointing. I will be checking all of my bags. Thank you again for letting us know.
Thank you so much for subscribing and Welcome to my channel! I'm glad that this video is helpful. Hopefully all of your bags are ok 🤞🏽Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
This is REALLY a big deal. I pray that they remedy it properly. Thank you, thank you, thank you oh so very much! Blessings to all, Latina, 🩶🩷💙🩵💚💜🧡❤️
Thank you so much! I agree! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Thank you for calling Dooney and the follow up. I too am not liking the missing Dooney authentication label. I don’t make a habit to check for the label when I buy directly from their websites. That was sharp of you to notice. I will start checking now. That is disappointing about the quality issues with the bags too. Thanks for sharing! Peace and love..Suz What ☮️💛
Thank you so much! Exactly! It's like they felt no one would notice because of the excitement around the new colors. 🧐🤔 Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Good job, for calling them. This is definitely something consumers should know. Thank you for caring and sharing.
Of course! Thank you! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
I wished I had seen this sooner. I haven’t owned a Dooney in over 20 years. I decided to treat myself to a large Florentine satchel in natural that I’ve had my eye on since last Christmas. I thought the sale price plus an additional 20% off was too good to be true for a bag that retails for over $500 at Dillard’s which is where I first saw the bag. I guess Dooney is cutting corners to be able to offer these bags at a lower cost to consumers. Maybe they are offering them at such a low price because they know the quality and potential for resale just isn’t there. I’m just within the 30 day return window, but I’ve already taken the packing materials out the bag…I haven’t used it and the handles are still wrapped in plastic. I guess I could send it back.
Oh no I'm so sorry you had to make that decision. Yes, if you have not used it and are unhappy with it, then you can return it. Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
Thank you so much for bringing this to light and taking the time to call them. I never really paid attention to this. I checked some bags I purchased this year. I found three bags that do not have authentication labels. I have two coated cotton drawstrings, the Botanical and the Plumaria. I also have a Pebble Grain Crossbosy 25 that’s doesn’t have the label. They all have little black tags that say Assembled in Mexico. I am not happy about this since it might make it harder to re-sell, but I haven’t been doing that for awhile. I think they should be consistent across their brand. This is definitely a corner that should not be cut. It will probably not deter me from buying since their quality is simply the best for the price. TFS and have a great day. 😁🌻
@myPursesuitOfHappiness WOW! That is really not good. Someone else said their Plumeria didn't have a label but this is the first botanical so far. I double checked my botanical zip zip and it has one. So maybe it depends on the silhouette. Is your crossbody a Penrose? The drawstring that I unwrapped is the Penrose leather with no authentication label. I'm glad that my video helped you. I'm surely going to keep a closer eye on each bag I receive. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Wow I am utterly shocked by this news. All my old Dooney bags have the authenticity tag.
I just ordered two actually make that three of the Florentine satchels because I am in the process of returning one. I really meant to buy the mini size and wasn’t sure if the small satchels would be much different and it was on sale so I ordered it anyway. These types of satchels are a new style for me that I just had to try. They are so lovely! Hopefully the return will be trouble free as I didn’t unwrap it. But now I’m thinking about the quality and the lack of an authenticity label. I wonder if some of the slightly imperfect ones are what they are offering at the sale prices? Why would Dooney eliminate this? I hope with enough complaints that they will once again have it in all their bags. Thanks for the wonderful video and for sharing your experience. If my new bags are missing the label I’ll be calling to share my thoughts too.
Thank you so much! They are lovely and can be hard to pick a size. ❤️ Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Will be checking for tags in all my bags 😊
Me too! ❤️👜❤️☝🏽❤️
Good looking out.
Of course! 🧐 Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Thank you for sharing, I bought the sorrento bucket when it was on sale . When I got it I was disappointed in the quality and I had noticed that there was no tag . Thought it was just my bag
Wow! Thank you! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
I just came across your video about this issue. Last month I ordered a black florentine satchel that came without an ID tag. I contacted Dooney and they had me send it in to repair/add one. I have not received that bag back yet, but I did order an Ivy florentine satchel and the Pepper colored satchel too. Neither of those bags had ID tags either. All three of these bags were assembled in Mexico. Frustrating!
I'm sorry to hear that. I hope that you get your bag back soon! 🤦🏾♀️ So far all of the bags that I've received that says Assembled in Mexico on the packaging did not have the authentication label inside of the bag. 🤷🏾♀️ This seems to be ongoing but I hope that it's resolved soon. 🤞🏽Thank you for sharing. ❤️ Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Thank you so much for this important enlightened information and the results from your research. We have made many more purchases with Dooney based partly on the influencers insights. Your concerns hold great value. Again thank you.
Thank you so much! I'm glad to hear that my videos are helpful! 🥰Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Recently purchased Janine with DB charm, label is in that bag.Thank you for update. I use that label to authenticate all my DB bags. Also, the spots and missing leather guard for feet is concerning.
Thank you! Absolutely! Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
Thank you for the video. I was planning to order a sorrento satchel, I will not be doing so now. I do sell my bags and need to be able to authenticate it. Disappointed in Dooney. I noticed the sorrento satchels are on sale and are deeply discounted.
Thank you! I recently got the new Sorrento Drawstring and it had the Authentication label inside surprisingly. The Satchels.... 🫣Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Thank you for all of your efforts in finding out what’s going on. I think it’s very concerning. 💕
Thank you so much! I think so too! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
I don’t have tags in my Sorrento drawstring handbags that were just purchased. I believe Dooney is beginning to cut corners to boost sales. Good call and thank you for following up. These bags were specifically made to go straight to sale. Meaning a true outlet bag and not a retail item. Item never intended to be sold at retail.
@49rjohnson It surely seems that way. A New color released at half off 🤔 That was not the case with the Plumes and Art Deco collection. Smh. Thank you so much for watching and commenting! ❤️👜❤️☝🏽❤️
I bought a bag, it arrived on Friday and I also noticed that it didn't have a label inside, but that's not the worst part. Where is the zipper on the inside seams? They didn't sew it well and it's poorly sewn. That surprises me a lot because they always do very good work on their bags.
@brisaluna7194 WOW! I'm sorry to hear that. Was it a florentine handbag? I hope that Dooney makes it right for you. Thanks for sharing, watching and commenting! ❤️👜❤️☝🏽❤️
Thank you for calling them it sounds like to maybe We All Need to start calling D & B
Hello, thanks for sharing. I just checked my drawstring coated canvas plumeria handbag that I purchased at Dillards and it doesn’t have the Dooney and Bourke serial verification tag in it either. I’m glad that you took the time to contact Dooney better safe than sorry. Once again thank for the heads up. Always be Blessed
Thank you so much! I'm surprised that they excluded it from the Plumeria collection too! WOW! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
I just today got my large Florentine satchel today and saw this video. There is no auth tag in mine either. There is a blank satin loop tag under the lobster claw leash inside. I’m troubled by this.
Oh wow! I'm sorry to hear that your satchel was affected. Thanks for sharing and I hope that everything works out to your satisfaction with your purchase. ❤️ Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
OlaMaye, thank you very much for asking Dooney about this issue. I am not too satisfied with the answers
they gave. Actually you really did the Dooney community a great service by finding out this info.
I will be very careful and really check my purchases.
Thank you,
❤ Sefergirl 😊🎉
Thank you so much! I too will carefully inspect my purchases going forward. Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
I so appreciate you making this video and alerting us to the situation- I am a bit speechless. Good for you for not just accepting the information and for pushing to speak to a manager…but it sounds like an entire cluster-F of a situation with terrible customer service. Yikes.
Thank you! Absolutely! I could not keep quiet after unboxing new colors with no tags. Oh no, I surely had to let everyone know. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Your concern is definitely understandable this is why legacy companies lose loyal customers over stuff like this
@dreyawilliams885 You're right! Communication is key to help customers make an informed decision. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Thank you! Thank you! Thank you for this. Dooney better be ware. I feel some type of way about this as well.
Thank you! Absolutely! Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
I look forward to your videos everyday.
But they aren’t good for my addiction. Lol
Thank you so much! 🥰
Very helpful video. I’m honestly not surprised for the thing in the past. Where they changed something and don’t let their consumers know. No I don’t feel like you extra when it comes to this as I told you. The company should be making it harder for the replicators not easier. My opinion is that it was done to cut down on cost. I also think it sucks that they won’t waive a $10 fee for shipping when it’s their fault (I.e. Damaged box, damaged items, this colored items ). Thanks for sharing.
Thank you! After they look over the return and confirm the damage, the $10 return shipping is waived and the full refund is sent. 🤷🏾♀️ Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
It almost feels like D&B have authorized a company in Mexico to create a knockoff. I don’t feel these bags are made of the quality we are used to. I feel like the pebble grain leather is not as good as it once was since around 2021. If you have bags pre or post this time in pebble grain leather check it out. I do not recommend the Sorrento line, it is usually not the best leather. I don’t believe the pebble grain leather is drum dyed anymore. Ola Maye, they just don’t find it a big deal. They don’t know how serious we are. They will find out.
Edit- The pebble grain is different from the Sorrento. I just think both are not quality anymore.
Just know, if a bag usually retails for $300-500 and now they are offering bags for $65-99, quality will not be there.
@pat6601 You are absolutely right! I'm going to double check my saffiano bags too! This is such a shocker. Thank you so much for sharing, watching and commenting! ❤️👜❤️☝🏽❤️
I am shocked because I just went to check my most recent Dooney purchase, a mini Florentine satchel, and it’s missing the Dooney tag as well! I can’t believe it is not on a Florentine either. I was also disappointed to see quality issues on this bag as well. The edge coating was peeling on the sides of the bag. I have always really been a loyal Dooney customer and have always praised them in conversation to others about the level of quality you get for the price, so this is really concerning. Not giving up on them by any means, but I just hope that the quality remains moving forward.
Thank you for posting this video and relaying the information you got from Dooney. I have been purchasing a few (or more lol) of the new canvas collection pieces which are made in Mexico and they do not have the registration tag that every other Dooney I own has. I have the canvas tote 40, suitcase 50, cosmetic bag, drawstring 25, Carryall with pocket, and crossbody 28. I did just purchase the florentine small charleston shopper and it did have the tag and it was made in Vietnam. I'm wondering if the bags made in Mexico are the ones that are not sewing the tags inside? Also very curious as to why!! Especially since so many new platforms in the resale market have risen, all with an outrageous amount of fakes being sold as authentic. It was a warning sign to look more closely at a bag if this tag was missing. Unless it's from those early vintage years. Why now? Why only these? I don't think you are making a big deal. I think you are smart in bringing this to everyone's attention and just wanted to share my knowledge and say thank you!
Thank you so much! Wowww! Not the canvas pieces too! This probably the 7th collection that I've heard so far that's affected. Smh I really hope that this is not the case going forward. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Great video and I agree. I love Dooney but this is a very unusual and bad decision by Dooney to me. They seem to want to keep offering big sales and why I love a good sale like anyone else, I buy Dooney for the quality. When the quality is no longer there or even an authentication label it makes me hesitate about buying any bag, especially one made in Mexico. I did love the purple satchel you had been on the fence about and bought one after I saw your video as I love purple I am waiting for it to arrive!
Thank you so much! I agree! Great!You're going to love the purple. I wish they would have confirmed the leather type. 🤔 Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Good thing you’ve loaded up on D&B already because things are changing with this brand
@Anitasfavorites Exactly! I'm so surprised trying to read through the comments and finding out other collections are missing labels too! Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
@@olamaye I’ve been collecting Dooney & Bourke since 1983 and this is heartbreaking to hear that so many issues regarding their quality is happening more and more 💔
Hi, new viewer here, but I’m not new to the Dooney community, just had to take a hiatus!! 👋🏾👋🏾 Wow, now I have to go and check to see if my last purchase which was the Geena satchel in pebble leather and make sure it has a label. I just ordered the Sorrento black drawstring yesterday and with all of the issues, I’m wondering if I made a good purchase or not. I recently donated 5 of my Dooney’s that I wasn’t using back in March and I’m pretty sure those were labeled..but this is very concerning and I appreciate you for even noticing because we sometimes overlook things because we just “assume” that something like a authenticated label should be there.
Update: the bags I have they all do have the Dooney & Bourke label, but as I was looking I decided to check the accessories I have and none of them have the D&B label stitched in…are they not suppose to have that label or is it just the black label that states where it was made?
Thank you! I'm glad that all of your bags are labeled. I forgot to mention that in the video. Most accessories will not have an authentication label inside, especially if they are a part of a set. I really feel like that's why the sorrento and Penrose went on sale so low and quickly. 🤔 Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
My florentine micro satchel in black doesn't have the white tag either. Assemble in Mexico and the key leash is shorter than the assembled in Vietnam one. Also, I it got in October and first time using it and the edge paint is peeled by where it folds over to create the smile!
Oh no! Not peeling and no label. I would surely call Dooney & Bourke to let them know and send pictures too! I'm sorry to hear that. 🤦🏽♀️ Thanks for watching and commenting! I hope that they make it right for you! ❤️👜❤️☝🏽❤️
@olamaye yes, I will call tomorrow. I emailed them earlier but I don't have my order number, I threw the box away with it and can't find my email. I have that yellow card the name and number, as well as the name of who inspected and packed it. The quality is not the same. And the handles are a bit thicker than my one I bought last year.
Thank you so much for this video. I was considering a Sorrento and now I know to stay away. Do you plan to post a review to the website? I know from personal experience some companies begin to take notice once the unfavorable reviews start rolling in. I hope they’ll get the message and make this right!
@43fitnessmom Thank you so much! I really don't think that comments/reviews help on their sites as I have seen numerous complaints about measurements under the same bag over and over. Yet, the measurements have not been corrected. I'm referring to the miley drawstring bag. It's clearly a small bag but lists measurements of a full size bag. 🤷🏾♀️ Hopefully this isn't the end of the high quality that DB is known for. Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
😳Thank you for bringing this to the attention of the Dooney community here. This is so problematic and will cause an influx of shitty fakes to flood the market.
I have seen fake Florentine satchels with the inside leather Dooney patch (the one above the pocket).
💯 Dooney’s c/s needs a complete overhaul.
Thank you again! ✌🏻❤👜
Thank you so much! I think so too unfortunately. Not a good look at all. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
@Olamay, I’m in the process of getting information about the Florentine Ivy Satchel. It does not have an authentic tag inside nor does it have the reinforced tabs for the feet like your sorento satchel. I have sent photos through their email. HS anyone else experienced the Florentine Satchels like I have??
Yes, unfortunately. I've received a Denim Florentine Satchel that did not have the reinforced feet nor the Authentication Label. Then I received Bordeaux & Brown T'moro that had the reinforced feet but no Authentication label. From what I understand, if you're ok with it, then keep it. If not, return as defective for whatever flaws it has to receive a full refund. 🤷🏾♀️ I'm hoping that all Satchels will be consistently manufactured in the near future with both feet and the Authentication label that we are all expecting from Dooney & Bourke. 🤞🏽 I hope that helps! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Yes, I got an Ivy Florentine Satchel without the authentication label and without the bottom straps. And I noticed the side tassels are shorter! I compared them to my other satchels. I did get mine for $137 so wondering if these were a bad batch/lower costs to assemble, meant for this sale price
Hi i.just checked the bag I'm carrying it does have the tag..also.going to.order the penrose drawstring ...Very good price.. and I love drawstrings..that penrose drawstring is beautiful even with the little defects .no deal breaker..
I saw that bag on ILDooney and the great sale price but wasnt sure about the leather and the same ol strap they use on many of their bags so i.passed it up..but now after seeing it up close .i ordered one.going to give it a try ..❤..
Love that it doesn't have the metal grommets
Glad to hear that your bag is ok! Yes, it's a pretty bag, I just got a flawed one. 🙃 Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
After seeing your video(s) I check my Florentine Satchel purchased in March this year. Never unwrapped b/c wasn't planning on wearing until November. Well, NO label in my Florentine. Also, the bottom was not made like previous satchels with the reinforced leather at the feet at the straps. My zipper was silver and does not fully open. Also the stitching underneath the tassels were uneven. Have reached out to Dooney to let them know of my concerns with the Craftsmanship. They requested I send pictures and now have requested I send it back for further review. It was #15/25 and I guess assembled 02/2024. I will and see what they say.
WOW! That is so surprising to hear for a florentine satchel! Good that they accepted the return. I hope that they make it right! Thank you for sharing, watching and commenting! ❤️👜❤️☝🏽❤️
One of my florentine satchels is without the tag as well (mini ecru). So bizarre.
That’s so disappointing to know. I also have the Sorrento drawstring in Taupe. Now I need to look to see if the tag is in it. I’m not sure what the company is thinking…but I’m not understanding how it is cutting costs. Bad move Dooney! 😠Now that I think about it, I looked recently at one of my bags and it didn’t have the tag inside. I only have one Sorrento so it wasn’t that one. I’m going to look again and report back which one it was. In fact, I may check all of them! Thanks so much for sharing this video!
@rikeshafoster It is disappointing. I have a feeling that's why the Sorrento drawstring purse immediately went on sale for so low. Then new colors drop in the sorrento satchel and it's immediately half off 🤔 Not a good look at all. Please let me know which other ones that you have without the tag. Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
Wondering if this part of cost cutting for Dooney. No labels and poor quality from bags made at this location. Disappointing. Hopefully, they become aware and can address these issues. Thanks so much for sharing!
Thank you so much! I hope so too! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
OLAMAYE!!! I got a mini Florentine satchel in brown t-moro a few days ago, assembled in Mexico, with no serial tag! 😭😭😭 I did a live chat with Dooney, the c/s had no idea and created a case. 🤦🏻♀️
@MyKiltyPleasures I did too 🤦🏽♀️ Very frustrating. I will share now. It's a hassle to go through this. I don't understand the change in quality. Thanks for sharing! ❤️👜❤️☝🏽❤️
@ the Florentine wallet doesn’t smell like the Florentine leather we’re all used to! It reeks of chemicals, it’s so bad! The mini has a trace of the Flo smell, but the leather is so incredibly thin! 😭😭
@MyKiltyPleasures Yessss! I thought that smell was so weird. My denim Satchel had that smell and the leather seems too shiny. 🤷🏾♀️
Make sure you check the duck is not touching the back check stitching and zippers etc
I looked in all bags, and yes it looks like it’s only in the Sorrento one I bought.
I also bought a domed satchel in Florentine during the sale,,but the normal Dooney label is inside of that one.
Oh good! Glad that your bags are good! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Your concern is ABSOLUTELY valid!!!! (Glad to see you on camera again!!! These videos are a treat!) This makes buying preloved extremely difficult not having any way to authenticate if these bags are real or not. As well as bags being returned and repurchased, someone could return a replica and D&B sell it on to someone else unknowingly. However, the replica or super fake market is so good at replicating whatever the brands include to make the bags appear real that this is something that could have been done as well IF the fake people wanted to fool someone. Ultimately D&B fans will just have to decide if that’s a dealbreaker for them or not. I get their staff not caring because as I’ve said before, the handbag community knows FAR more than the employees of these brands do about their products.
Thank you! You are absolutely right. This can have a huge domino effect. Times and service has surely changed and it doesn't seem like it will ever be as high as it used to be with numerous brands and companies. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Hi OIaMaye! I think it is a big issue! Thank you for your work in trying to find out and for sharing!!!🥰
Thank you so much! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Were these purchased through D&B website or the I Love Dooney site? TFS.
Both. The satchels without the label were purchased from dooney.com. The satchels with the label and the drawstring bag that didn't have the label were purchases from iLoveDooney.com. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Oh wow. I bought a bag from I Love Dooney a few months ago and never thought to check until your video. Mine has a label inside my bag. Now I’m curious what’s the difference in the bags that don’t have the label. I don’t register my bags, ever. Is there a benefit w/Dooney to do so?
I don't think that there is a huge benefit to registering the bags. 🤷🏾♀️
Thank you
Thank you! Hopefully this video helps! ❤️ Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Thank you so much for this video i think dooney and bourke deserve to have label inside all their bags no matter which style bag. So yes big deal no label inside . I dont own any of the Sorrento pieces im now carrying my Florentine longan after this video i quickly dumped everything out looking for label tag something i never even thought about because it was always there😳but thank you so much for speaking up👍🙂👏👏
Thank you! Yes, I'm really taking a closer look at all of them! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Good morning OlaMaye, no interior ID is not a feature which will help with sales. I will not buy a bag which is too cheap to identify the brand inside. This is just a way to charge more for less desired traits. Thank you for your research and keeping us informed.
Good day! Thank you so much! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
When you or if you return do you pay the return shipping fee? I’ve gotten so many damaged bags but they don’t care. They’ve gone downhill and quick
If the bag is damaged/defective, the return fee is waved. You may have to follow up with them to confirm that they found the defects as well. I hope that helps. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
No, it wasn't a Florentine bag, it's a Small Lexington but I bought two and the other one came out perfect and with the tag inside, but yesterday Sunday I was going to order a Florentine Mini Satchel, now I don't know if I should buy it 😞
That's surprising. The Lexington is one of Dooney&Bourke's staple bags. Sounds like there are even more styles affected. 🤔
I shall continue using some of my vintage DB bags from the late 1970s and 1980s. These bags were so well made then compared to now. So disappointed in the lovely blue satchel.
Yes! Those were made so well during that time. Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
I wouldn’t like that change either. I wonder if it has something to do with labor costs in certain areas. Maybe they decided to do that to cut down on time without changing the overall quality 🤷🏾♀️? I know it is a minor thing but adding it up it could save a lot…… I am just speculating. I have no idea. Maybe they are testing it out and depending on the success they will expand? Who knows.
It's still unknown as of now but omitting a simple label to authenticate your products is not a good idea. 🤔 Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
@@olamaye Agree! You’re welcome.
I agree with you that is an extremely unprofessional and poor decision of Dooney and Bourke or whom ever decided not to put an authentication tag inside their bags?! Its mind boggling never cheased to amaze me how aweful these huge corporations manage things all together and that goes everywhere for eveything!everything! I deal with situations on a daily basis my Heart can't deal with it all and excuse me saying the stupidity of people period. For them not to mention such an important subject well as my Mother who turned 90 this December always said "people work with their feet and not with their heads" Thumbs-Up
Thank you so much! ❤️ It was an absolute shock to me. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
that is just awful! Hope everyone returns the bags that dont have the labels! Make a statement to Dooney!
@@Mrs.PBanks all the Dooneys I own are Disney Dooneys and they are old and all have the authentication. Been watching tons of videos to see which type of small bag I would like to buy that is not Disney, but this makes me pause on spending money on lesser quality Dooney has been known for.💜💚
@jenny71WDW They surely didn't consider the customers in this case. Thank you! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Exactly! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
This is very concerning, I am not liking what-they’re trying to do.
@@renitadumas1290 Me either. They should have asked us first 😁 I don't know why they did all of this. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
This is a late comment. But they just increased the value of all the bags that have the dooney and burke tags. I don't want one without the dooney and bourke tag. Very interesting.
It seems that way 🤷🏾♀️ I prefer the label too. That's like the official stamp of approval to me. ❤️ Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Dooney & Bourke Ecru Ivory Smooth European Leather City Dawson Satchel Handbag, no tag.😟 Well done. New subscriber. 👍 P.S. Just checked again & there is a tag.👍😊
WOW! Thank you so much for subscribing! 🥰 I'm shocked that a Dawson wouldn't have a label! Sounds like this goes beyond Sorrento and Penrose. Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
@@olamaye Found the label. Happy camper! 😊
I don’t resell, however I have an unhealthy love for my bags and any individual marking making it unique is what I LIVE for. Down to the single id tag #, this is going to bother me for sure. Why stop something that works fine 👀
I’d like to speak to management as well …😒
Thank you so much! I agree! Very unexpected. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
I received a bag in may it was a satchel brown tmoro and it didn’t have the tag inside
😮 WOW! Was it pebble grain leather? I'm sorry to hear that. This all sounds so weird to be happening now. Smh. Thank you for sharing! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
That’s stupid! I hope DB is listening to this. No label means no resale value. I have lost the cards before. I would have thought it was a dupe.
Thank you! Exactly! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Are you keeping your penrose? I just ordered that bag.
I don't think so. It's really a pretty bag but too many flaws on the one that I received. Hopefully yours doesn't have flaws and you can keep and enjoy it. Let me know what you decide. Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
Gasp! What the ham SAMMICH full of cheese?! First you had me again with the spotsthen no Dooney label inside. I’d be looking like it’s a fake you know?! Thanks for this video girlfriend. I’m going to stop 🛑. I have stopped purchasing due to my stroke recovery. I purchased so many bags pre stroke, that I’m set for life really.i dod purchase a birthday dooney for 2024 .,Florentine Gracie but I didn’t unstuffed it to even check the inside fully. I love her, but I can’t carry her for a while . Working on re learning to walk and maintaining my. Balance. I really have been enjoying your videos. This video makes me kind of sad I ts like coach saying no more creed inside going forward… da heck you mean going forward?!😮not liking any of that. Love you friend and really appreciate this video
@mushroomngrass. 😂😂😂😂😂 The ham Sammich full of cheese is hilarious! 😁 I would hope that they didn't skip on their labels inside of your florentine bag. Yes, it is sad. It's as if they didn't realize the impact/value of their own label and didn't give us the option to make an informed decision. I pray that you continue on your journey to make a full recovery ❤️🙏🏽❤️ Thank you so much for watching and commenting! ❤️👜❤️☝🏽❤️
So they are going down the drain also. Thanks for the information. They are the only bags I buy
I really hope not. Dooney&Bourke is the main brand that I have also. Hopefully this gets fixed. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
I don’t think you’re making a big deal. I’m starting to think that’s how they decipher the bags made for the outlet vs retail. Even the QVC Dooney bags are different from retail.
It's possible 🤔 Interesting though. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
It might be a problem when I comes to resale
Absolutely!
I want my Dooney and Bourke made in the USA ... I am so disappointed in the Company.....It is like getting a knock off!!!!!!!!!!!!!!!!!
Me too! A lot have been made outside of the USA for years but this is the first I've seen of it produced without their label. Thank you for watching and commenting! ❤️👜❤️☝🏽❤️
All my D&B bags have the authentication labels.
Oh good! That label makes a huge difference! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Omg….. This is awful. If I don’t see any authentication label it’s going back. This is not ok Peter. Tfs…
Yes! Exactly Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Is this D&B’s way of discouraging buying and selling on the second hand market?
I thought about that too. I don't know what's going on. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Their customer service is so bad. I tried to tell them multiple times their measurements was wrong on the website. They still haven’t changed it. That’s crazy they didn’t put a label tag inside. Smh
I've seen reviews under the bag saying that the measurements were wrong and still never fixed. 🤷🏾♀️ Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Wow!!!! That makes no sense for new bags to lack the tag. I don't like customer service's response. That's the tradition of authentication and assembly location should not make a difference in sewing in the tag or not.
Exactly! @indubitablysenise Double check your Plumeria bag. I think that I saw a comment that said someone didn't have a label inside of theirs. I'm still surprised at their unconcerness (I just made that word up 😁). They don't seem to realize the importance of that little piece of fabric with their name on it. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
It’s the company cutting corners at the expense of customer convenience and product quality. Another reason not to buy current Dooney and Bourke bags. Thank you for pointing the missing Dooney and Bourke label and missing leather strap on the bottom of the bags.
Thank you! It really seems that way sadly. This really increased my interest in older bags/colors instead of the newest. I'm glad that the Art Deco & Plumes collections are good and fully labeled. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
I don’t like them made in MEXICO and NO ID number and label inside. I
Love my D & B
After I seen this I did call D& B I forgot to ask for a case #
Thank you for this review I really truly do not like that. they really do need the tag of authenticity in them because Dooney is a highly replicated bag.
Uhm 🤔Dooney & bourke …. Thanks for the information!!!
I know right! Thank you! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
No you not making big deal.out of notthing ..those satchels were not cheap ..
Exactly! Thank you! ❤️👜❤️☝🏽❤️
Looks like Mexico has very poor Designs and quality of the materials
I think Dooney is cheapening their products.
I really hope not and this was just a bad batch. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Perhaps they can’t trust Mexico to not copy the authentification tag??
Wow ! You made me go look at my hand bag recently purchases from dooney and one doesn’t have the dooney and bourke label 😳I may call as well I have a bag from 1989 I paid 500 for it at that time and that label has the dooney label plus the id number.
Edit the very newest bag I bought doesn’t have a dooney label this orange bucket bag I’m not happy about this .
ua-cam.com/video/4qJYmsjpMrg/v-deo.htmlsi=ofCEJDKlgixLo1kQ
Add to you made me go back and look at all my dooney hand bags they all have the label accept this one now I’m thinking about my future purchases .
ua-cam.com/video/4qJYmsjpMrg/v-deo.htmlsi=ofCEJDKlgixLo1kQ
I am sooooo surprised that your bag didn't have the label in it. I wonder if it's certain colors or all of them. Thanks so much for sharing, watching and commenting! ❤️👜❤️☝🏽❤️
RETURN
The bag I got without the tag was a Florentine satchel
Wow! I didn't expect to hear that about florentine! Did you keep it? Thanks for sharing, watching and commenting! ❤️👜❤️☝🏽❤️
They might not be selling real bags.
I hope that they wouldn't do that. Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
I think they’re real. It’s just that they now have a company in Mexico making cheaper bags, sloppy bags. It’s as if they know the quality is poor and they know that the tag is meaningful for the reselling of a coveted, quality brand, but these are not those kind of bags. I just sent mine back. I keep all my bags, they’re like children. I wouldn’t know which one to give up if I had to. Why would they need to put a serial number on a lousy product? I think they know, they will not hold up.
No, it wasn't a Florentine bag, it's a Small Lexington but I bought two and the other one came out perfect and with the tag inside, but yesterday Sunday I was going to order a Florentine Mini Satchel, now I don't know if I should buy it 😞
Unexpected in a Lexington. That's a staple bag. Smh. Hopefully thr florentine is ok if you decide to get it. 🤞🏽 Thanks for watching and commenting! ❤️👜❤️☝🏽❤️
Thank you for this review I really truly do not like that. they really do need the tag of authenticity in them because Dooney is a highly replicated bag.
Thank you! I agree! Thanks for watching and commenting! ❤️👜❤️☝🏽❤️