I had this appointment scheduled for the past 3 months with Doctor Lidia Baldea and was looking forward to addressing some health concerns. I had confirmed the appointment 2 days prior and was assured that my appointment was still standing. When I walked into the office, I was told that Lidia was not in office and hadn't been for the past 2 months due to "sickness". The receptionist said they tried calling a month prior to reschedule, another lie. When I mentioned that I had confirmed 2 days before, they said that I must have called the wrong office because they would've tried to reschedule me then. I did not appreciate this condescending tone from the receptionist, especially when their staff confirmed date, time, and doctor. Please tell me how the "wrong" office would have this information. This doctor and staff are ridiculous and pathetic. There is a reason why you can't leave a review on the Bon Secours website and why the five-star reviews are fake. If you can help it, find another hospital system.
I had this appointment scheduled for the past 3 months with Doctor Lidia Baldea and was looking forward to addressing some health concerns. I had confirmed the appointment 2 days prior and was assured that my appointment was still standing. When I walked into the office, I was told that Lidia was not in office and hadn't been for the past 2 months due to "sickness". The receptionist said they tried calling a month prior to reschedule, another lie. When I mentioned that I had confirmed 2 days before, they said that I must have called the wrong office because they would've tried to reschedule me then. I did not appreciate this condescending tone from the receptionist, especially when their staff confirmed date, time, and doctor. Please tell me how the "wrong" office would have this information. This doctor and staff are ridiculous and pathetic. There is a reason why you can't leave a review on the Bon Secours website and why the five-star reviews are fake. If you can help it, find another hospital system.